Emerald Liberte Cruise Reviews

Chose this cruise as we have not explored this area of southern France before. The cabin proved to be adequate and was kept tidy & clean by hardworking housekeepers. Food and drink were generally very good with a couple of excellent exceptions, proving what could be achieved with a bit more effort. Staff were generally helpful and courteous, but there was always a feeling that full ...

This was my third Emerald cruise - love the boats, food, service, etc. This one was up to standard on the boat - problem was getting there and back home - not Emerald's fault! Delay leaving Manchester meant missing connection in Paris to Marseille. Once finally got there, my luggage wasnt. Going home was worse - got to Paris okay, but five hour wait for connection to Manchester, which was ...

We chose this cruise as we were keen to try Provence and we were not disappointed. After two years of cancelled holidays and uncertain times, this cruise was a perfect return to river cruising. From the Captain, who was so approachable and turned his hand to anything, to the delightful cabin steward who came twice a day, every member of staff was welcoming, friendly and efficient. They all ...

I chose this cruise because it was to be our first cruising experience and I wanted to get it absolutely right.I completely landed on my feet as you could choose no better company to look after you so well.The planning is second to none,and they genuinely are concerned about your welfare.The little touches that they add to the cruise are terrific and go a long way to the enjoyment of the port ...

This was our fourth cruise with Emerald and it was great to be back on one of their ships after 2 cancellations because of the pandemic. Liberte is slightly shorter than other ‘Star’ ships but the only place this is noticeable is on the small deck in the bow where there were less chairs than on other ships, and as the upper deck is closed during most cruising because of low bridges this limited ...

Boarding the ship in beautiful Arles, we experienced nothing but the best of service from an enthusiastic, and highly dedicated staff. The rooms are well-appointed, beds are comfy, and the housekeeping service is exemplary. Storage space is at a premium, however, the closet and storage drawers maximize the use of the space. The meals onboard were perfection, with every possible option served ...

Let me first say that we found the boat, its crew and the cruise excellent and enjoyable. That said, Emerald's admin in the UK beforehand left a lot to be desired. A query I sent on 21.3.22 was never answered and, nearer our holiday, they were impossible to contact by phone. To top it all BA cancelled our flight the day before departure! We lost nearly 1/2 our cruise as a result and didn't ...

We were due to join this cruise on Saturday 28th May after a flight from Heathrow. We live in Doncaster so have a 3 hour drive to the airport. Just before departing at midnight on Friday I got a text from BA to say the flight was cancelled. They refused to rebook us and said we should contact Emerald. (This turns out not to be correct and other passengers were rebooked by BA) We tried contacting ...

We originally booked this cruise in 2019 and to have James Martin as the guest chef. This was the big lure. Sadly the vessel was unable to sail and so with two further re-bookings cancelled due to Covid we finally managed this cruise. BA cancelled our flight at the last minute and an alternate flight and the sailing schedule allowed us to join very late on Sunday in Lyon, having missed (for ...

This cruise was chosen as we were excited about the itinerary that was posted on- line. Overall we would give this cruise a rating of 7 out of 10 for several reasons. Limited availability of top deck while cruising the river. One day we cruised for 7 hours and deck was unavailable due to low bridges. Passing through so many locks during dinner time ruined the ambiance of dinner having ...