Sail Date: July 2019
Very well run from embarkation to disembark experience. Check in was a breeze, no crowds. Someone took my luggage immediately and since I was early went to the World Cafe for lunch. Lots of servers and staff checking on you. My room ... Read More
Very well run from embarkation to disembark experience. Check in was a breeze, no crowds. Someone took my luggage immediately and since I was early went to the World Cafe for lunch. Lots of servers and staff checking on you. My room was scheduled to be ready at 2pm but an announcement at 1:30pm said all rooms were ready! Room was fine, second level of stateroom. Only issue was not enough closet/drawers. Next level up does. have more drawers. State room attendant Mohammed Ali was great, very attentive and personable. Room was served 2 x day. He was a highlight for me. Always greeted you by name and cheerful. Soda and snacks replenished 1X a day. Was asked what type of soda we liked and it was quickly replaced to our preference. Plenty of room for wine or beer if you purchase some and want it chilled. Bath has a drawer for each guest and several shelves. Floor is heated:) Large shower with small bench and groove fixtures. Great water pressure. retractable clothes line to hang wet swimsuits. Mirror doesn't fog. Beds are OK not the most comfortable. Plenty of room underneath to store suitcases. Good size balcony with two chairs and a table large enough to eat off. While in room coffee make is nice, with 24 hour room service not needed. The design and decor is similar to the river longships, cheery and sleek. Really beautifully appointed and not garish like other cruise lines with bright colors all over. The atrium is 3 level with ample seating. The main floor has guest services, a bar, two restaurants. Bar prices are very favorable, $8 USD for a premium drink. Wine was $5 or $6 at off meal hours ( included with lunch and dinner). Little bar snack plates with savory pastries or nuts and wasabi peas at the bars. Main floor bar has cookies all day, pastries and open faced sandwiches during the day. Explorers bar at the bow of the ship on 7th floor has lots of large windows, comfortable seating. Mamsen's is also located here, open in early am then for snacks off and on. Custom Norwegian waffles are great. World Cafe is on the back of the 7th floor, excellent buffet style with wait service. Kitchen is in the middle of the area with buffet lines on either side. Food was always fresh and a variety. Pizza, main dishes, salad bar, sushi, deserts, gelato. Main dining room is gracious and changing menu. This is slower pace of service for all meals. 3 servers assigned to each table. Attentive. Manfredi's specialty was good, we could only get in once. Chef's Table was Ok, not a favorite. Fussy with wine pairings for each course. Set menu depending on what night you go. Pool bar and grill - excellent grill to order, fresh French fires and onion rings, burgers, fish and hot dogs plus a small salad bar. One night they had a Fish n Chips night, was really great with crispy fish and chips and all the fixings. Special brunch on the last sea day took up whole middle pool area, pool grill and Wintergarden area. Very elaborate and delicious. Grilled lobster and shrimp, steaks, pasta cooked in front of you, fruit, cheese table, bread table, dessert offerings ( they were cartelizing the tops of creme brûlée in front of you) Mimosas and Bloody Marys. Well staffed and tasty. Salt water pool at back of the boat is heated with a hot tub above. Lots of towels and a shower at either side of back of cafe. Spa area therapy pool was really great. Nice facilities. Gym has towels, water and enough equipment for the amount of users. Gift shop are nicely curated, no tacky offerings. Dale of Norway sweaters, Helly Hansen jackets, and some small sundries. Jewelry shop is pretty expensive but gorgeous stuff. Now for the staff - really attentive. The Senior officers and Captain are VERY visible and always around. I was impressed at the special meals that the General Manager, Chef and beverage managers were out and about not sitting in an office. Officers like Housekeeping Manager out and visible. Servers try hard and it shows. Attentive and if there is a lapse in service because they are busy they move quickly to rectify. All the shore excursions were well organized and the few times the tenders were used very efficient and constantly running so you don't have to wait. In several ports there were shuttles to and from town, free of charge if you wanted to spend more time to shop or have a meal. Busses were clean, good drivers and tour guides. Port Talks are on the TV in your room as well as the Daily schedule and restaurant menus and opening times. It never seemed crowded at all even though it was a full ship. I am very happy with experience. Read Less
4 Helpful Votes
Sail Date: June 2019
The cruise was FANTASTIC. Best cruise of our 17 cruises to date. The scenery was SPECTACULAR along the Norwegian Fjords. Visiting the northernmost point of Europe at 71 degrees north was a thrill. Visiting Scotland and London was ... Read More
The cruise was FANTASTIC. Best cruise of our 17 cruises to date. The scenery was SPECTACULAR along the Norwegian Fjords. Visiting the northernmost point of Europe at 71 degrees north was a thrill. Visiting Scotland and London was equally as exciting. The Viking Sun is a VERY well managed ship. the crew was VERY friendly and professional. The ship was spotlessly clean and the food was well above our Viking expectations. The itinerary kept us constantly in awe of the beauty of the Norway coast and the British Isles. During the cruise we took 7 of our 9 tours as the included tours and felt like we saw everything and had wonderful experiences with very knowledgeable and friendly guides. Our two special tours were above and beyond for cities we have been to before (Edinburgh and London). But the regular tours were above expectations. While the first look at cost of traveling Viking appears to be higher than other cruise lines, you must take into account that you get (at no extra charge): and include tour in each port, Viking Air transport to/from airport, wine/beer with meals, specialty restaurants, soft drinks and cookies between meals, mini-bar snacks in our room, 4pm high tea, the spa, and lectures on the cultures and areas we were visiting and this was all with 5-star service and professionalism. Basically, it included EVERYTHING. Read Less
3 Helpful Votes
Sail Date: June 2019
We chose this cruise (Viking Homelands) because it offered us the opportunity to visit each of the Scandinavian countries and St. Petersburg. We arrived two days early to have extra time to explore Stockholm - we could have used more time ... Read More
We chose this cruise (Viking Homelands) because it offered us the opportunity to visit each of the Scandinavian countries and St. Petersburg. We arrived two days early to have extra time to explore Stockholm - we could have used more time to do it justice! Note that we did this on our own, not through Viking. It was much less expensive and we stayed at the same hotel. It was a quick 5 minute taxi ride to the ship.At the end of the tour we took the renowned train from Bergen, Norway to Oslo and then stayed an extra day to enjoy the sights. There was a wide range of excursions and they were all interesting and well organized. All but one of the guides were exceptional. The ship is well laid out, beautifully designed and immaculately clean. We ate in all the restaurants except the Captain's Table and found each to offer delicious food and an appropriate ambience. We made it to most of the Afternoon Tea gatherings - a nice touch. We especially appreciated that in The Restaurant, we could choose whether we wanted a table alone or one to share. We often chose the option to share a table, as it provided an easy way to meet interesting new people! We took the tour of the Spa the first day so we understood all it had to offer at no charge, and used it almost every day. (The hot tub is a great way to end each day of touring!) We had three massages between the two of us and they were excellent. There is a launderette on every deck!!!!! There are four washer/dryer combinations. They are easy to use and automatically provide detergent. This made it possible to pack for two weeks in one suitcase, for free! The talks were informative. Unfortunately, the preview of the next day's stop was scheduled for the middle of the dinner hour (6:30pm), which resulted in too many people showing up for dinner at 7:15pm. I imagine the various kitchens and wait staff didn't appreciate the crowds any more than we did! (It was a disappointment to offer that feedback and be told there was no other time feasible. I had suggested that they offer it via the TV in the room, so people could watch it at their leisure.) The staff is exceptional. Everyone I met spoke to me and did everything possible to assist. The senior leadership were visible and friendly and provided a personal thank you or questions to every piece of feedback offered on their survey. The entertainment was very good. The six crew members who sang and danced did a terrific job. Note - you really don't need local currency at the destinations. Most restaurants - and public rest rooms! - will take (and many prefer) a credit card over cash. Many will also accept Euros. Read Less
2 Helpful Votes
Sail Date: June 2019
This ship is beautiful and always spotless.We have been on about 95 cruises, many different cruise lines and ships .I usually do not write reviews, but after reading a scathing review by someone who was on this ship for 3 months in Feb. ... Read More
This ship is beautiful and always spotless.We have been on about 95 cruises, many different cruise lines and ships .I usually do not write reviews, but after reading a scathing review by someone who was on this ship for 3 months in Feb. 2019, I felt a few points should be mentioned. This person complained about everything, especially the staff, we had some issues but, we ALWAYS treat people with respect and never talk down to anyone. We departed the Viking Sun 5 days ago, I find it difficult to believe we were on the same ship. One morning we had breakfast in the Restaurant and the service for us was very slow. We kept getting coffee and danish but no entree until I spoke "nicely" to the head waiter(Tony), he immediately went into the kitchen to get our food.Tony kept apologizing and said this should never happen. Later that afternoon we went back to our room and on our table was a bottle of sparkling wine and 4 delicious chocolate covered strawberries.There was also a card apologizing for the bad breakfast service.Later at dinner I saw Tony again and shook his hand and thanked him, we always had great service after that. The food on this ship is not excellent all the time but, all the staff is, from the servers to the ladies in Guest services. This cruse is actually called Homelands and was 14 days.We loved our Penthouse veranda, and all the beautiful public spaces, this ship is a pleasure to sail on. I just wish we had more than 1 sea day.Cruise director Corrine Bach is a greatly talented person and also very nice. Read Less
Sail Date: May 2019
We had taken a "Baltic cruise" in 2008 (on Princess cruise line) but wanted an opportunity to enjoy Norway prior to repeating a visit to the northern capitals. We are not disappointed at all, partly due to the smaller size of the ... Read More
We had taken a "Baltic cruise" in 2008 (on Princess cruise line) but wanted an opportunity to enjoy Norway prior to repeating a visit to the northern capitals. We are not disappointed at all, partly due to the smaller size of the boat (900), but also we did the pre-tour in Norway. We had the opportunity to revisit Oslo and particularly enjoyed the Vigelandparken. We then boarded a train to cross Norway to Bergen for a further 2 days. Also we had an opportunity to enjoy fjords, and other Norwegian ports prior to heading for the Baltic. The weather was excellent, with calm seas, warm temperatures and sunny days. The included short excursions were excellent. And the Viking hospitality on board was amazing as usual. The food was exceptional with highlights of reindeer, and tuna. We met with the chef who was Canadian and clearly thoughtful about portions size, and low-fat/sugar diets. We asked for low-fat yoghurt and it was delivered at the next port! This was our first trip on the Ocean cruise liner, and while excellent for certain destinations like this cruise, we still like the river cruises for most of our travels. We have enjoyed them previously with Viking in Egypt, Amsterdam to Budapest, and the Duore River. All highly recommended. Read Less
2 Helpful Votes
Sail Date: March 2019
Viking Sun is a simply lovely ship, kept in immaculate condition, by a crew that was second to none. The service is outstanding,from the Cleaners to the Captain, a friendly ,kind,caring group of people that would be difficult to ... Read More
Viking Sun is a simply lovely ship, kept in immaculate condition, by a crew that was second to none. The service is outstanding,from the Cleaners to the Captain, a friendly ,kind,caring group of people that would be difficult to replicate, I think. The public spaces on Viking Sun are restful, comfortable ,elegant and so well thought out. So many places to just simply "Be". The word of Hygge is worth finding ,for its meaning,as this is everywhere..This is a Family run Cruise Line, carefully created with any of the downside of cruising, carefully removed. There are rules, and expectations,quietly enforced,some by an excellent Cruise Director, for instance in the epidemic of "Devices"..,during evening theater performances, guests are told to turn these off, as they are an annoyance and distraction for those around you...Well roll that out on every cruise line there is, please.! The Cabins are very comfortable, with large bathrooms, heated floors, not often required, but bliss,when needed..I would say that a couch is much more comfortable than the chairs, in the past, I have been known to choose a cruise line that has couches ,especially on a lengthy journey. This journey was part of the World Cruise,and mostly people didn't differentiate, they mingled quite well. A large group of women knitted for hats for Babies, in underdeveloped countries along the way, a knitting tutor, who was amazing, another who arranged the handing over of these gifts,made for a gathering of kindred spirits,who bonded so well with laughter and enduring friendships along the way. There were many Sea Days on this journey so this activity was one of the nicest times ,to recall, on lengthy journeys throughout the years. Vikings generosity in the developing world was extremely kind, they gave so much along the way, to the Cyclone Relief in Mozambique, ,so generous , even the crew took up collections of clothing and necessities for Dakar in Senegal.It made me feel proud to be sailing with such a Cruise Line and its Crew. The variety of Dining was simply great, always something different along the way, and all of a high standard.We mostly used The World Cafe, preferring to serve ourselves rather than be waited upon, just our choice. Entertainment was very good, some excellent talent, so difficult to please all of the people all of the time, but they excelled themselves. The Cooking School, so professional and a delight to be part of. The Shore Excursions we found to be very good, there is an included one in every Port,which were all enjoyable. Shore excursions staff were so helpful, should changes or new excursions be required. It was hard to accept that a portion of the other excursions were all booked out , well ahead of time, the very good ones, priority given to the World Cruisers. This could probably be managed in a different way in the future.However I do understand that in South Africa, there are limitations on how many places there can be on tours, there simply are not many more buses and guides to be had at times. This Country is a challenge for any Cruise Line, in my impression it was far from easy to manage. Complaints about illness on ships being uncontrolled is bizarre, this is down to the Passengers, who, unfortunately, sometimes ,are not responsible in their actions , even in the basics of coughing in public... Just a sad fact of life, that illness spreads, amongst many people in a confined space. The medical care on board was excellent, of required. So much is included with Viking,costs once On Board are minimal ,Internet for passengers and crew ,included, is so very good.Drinks at lunch and dinner ,also. Disembarking was a little difficult, as for some reason, from the berth in the Thames, the tenders were only being partially filled, so delays occurred. We enjoyed everyday on Viking Sun, and have already booked to travel again on Viking Ocean in the future. Read Less
6 Helpful Votes
Sail Date: December 2018
We were looking for a relaxing and fun way to start the new year. We were not disappointed! The crew was very friendly and took special care to make sure we were comfortable. The food was excellent with a lot of variety and choices of both ... Read More
We were looking for a relaxing and fun way to start the new year. We were not disappointed! The crew was very friendly and took special care to make sure we were comfortable. The food was excellent with a lot of variety and choices of both informal dining as well as more formal restaurants. Both lunch and dinner included wine, which was consistently of high quality and delicious. A pleasant surprise was the quality of the onboard entertainment — professional-level shows that presented selections from ABBA, the 60s, and the Beatles. We had a junior suite, which was very comfortable. The ship had many seating areas for taking sun and enjoying quiet conversation. There was also a well-stocked library. Finally, the gym was quite large with plenty of equipment, free weights and workout space. The one concern was that the embarkation dock was changed from J to F at the last moment, and we were not informed. Therefore, we had to scramble to get to the other dock and were worried about missing the ship. The high point was certainly the New Year's Eve party and dance! This cruise was truly an experience to remember! Read Less
Sail Date: December 2018
My wife and I traveled with six friends. We had a Great trip over New Year. Food was great, people were very helpful. Cruise director and assistant had great voices, this was highlight of entertainment. Cabin was fine. Shore excursions ... Read More
My wife and I traveled with six friends. We had a Great trip over New Year. Food was great, people were very helpful. Cruise director and assistant had great voices, this was highlight of entertainment. Cabin was fine. Shore excursions were good, really enjoyed tube cave trip in Belize. The pyramids in Chitchen Itza was the tour that I found the most informative and most impressive. Love the small ship feel and easy on ond off at ports. I take advantage of the fitness center, well equipped open and airy. Getting to and from the ship at beginning and end of trip was easy. The Restaurant Manager was very helpful to get our group seated together each night. We enjoyed the food and variety in the World Cafe and the other food Kiosks. The only issue we had was we needed more clothing hangers for our room and our steward need two days to find extra hangers. Read Less
Sail Date: December 2018
Viking came highly recommended by friends and family, and we chose this particular cruise because of our interests in ancient civilizations. While on the cruise, we were able to visit three different Mayan ruins. The food and dining ... Read More
Viking came highly recommended by friends and family, and we chose this particular cruise because of our interests in ancient civilizations. While on the cruise, we were able to visit three different Mayan ruins. The food and dining options were second to none. Our favorite days were the At Sea days. We made full use of the spa, and went through the Nordic bathing ritual on an almost daily basis. Plenty of open spaces, with board games, cards, and a puzzle station. This is most definitely not a party or a booze cruise. Which is one of the reasons why we enjoyed it so very much. Our only issues were with the descriptions of some of the excursions, as well as the timing of the excursions. More time was devoted to traveling on the excursions than actuality at the sites. During a 7 hour tour, we only had 105 minutes to explore the site, and the remaining time was spent in transit. We would do it again, we were just disappointed that we didn't have more time to explore. Read Less
2 Helpful Votes
Sail Date: December 2018
My wife and I wanted a high quality, small ship, mosty inclusive cruising experience. Viking Ocean Cruises was highly rated. Very effective advertising. Decided to give them a try for an 8 day Caribbean cruise. We were not disappointed. ... Read More
My wife and I wanted a high quality, small ship, mosty inclusive cruising experience. Viking Ocean Cruises was highly rated. Very effective advertising. Decided to give them a try for an 8 day Caribbean cruise. We were not disappointed. Used Viking Air for transportation to Miami...no issues. Transfer from Airport to the ship (Viking Sun) went well. Embarkation was smooth. Cabin (a delux on deck 4) was outstanding...really liked heated floors in bathroom. Bed comfortable. Room fridge stocked with soft drinks, water and chocolate at no charge. Food was high quality but would have preferred simpler fare (hamburgers, hot dogs, barbecue) besides just at lunch. Nice that specially restaurants were free, although we didn’t dine at either one. Ships store (toiletries, snacks) had limited hours...should be longer. Fitness Center adequate...given demographics of ship not a lot of competition for equipment. Spa options excellent but early reservations a must for basics like Manicures and Pedicures. Excursion options good. We paid for one excurion (jungle ATV) and loved it...well worth the extra money. Included tours not bad either. We’re not alcohol drinkers so skipped the drink package. Cruise Director planned and executed a great New Year’s Eve party. Received a ship bridge tour from watch officer...really interesting. Crew was great...very friendly and attentive to needs. Debarkation smooth. Customs in Miami was quick and easy. We booked another cruise while on board...we’ll be repeat customers. Viking doesn’t try to nickel and dime you to death (photographers, art, etc.). Read Less
Sail Date: December 2018
My wife and I (I'm in my 70's)wanted to see Belize and Mexico primarily to see the ancient Mayan ruins but we didn't want to see the normal tourist hot spots that you can get on television documentaries all the time so we ... Read More
My wife and I (I'm in my 70's)wanted to see Belize and Mexico primarily to see the ancient Mayan ruins but we didn't want to see the normal tourist hot spots that you can get on television documentaries all the time so we ventured into the excursions offered by Viking Oceans. We chose Viking Oceans because it was a smaller cruise shipt and didn't carry thousands of passengers giving us a more intimate yet sociable experience. We went to Miami a few days early and made the mistake of staying in a hotel on the beach. The hotel that was booked for us was terrific but our mistake was getting a hotel on the beach. During the time we were there, the beach was really quite empty (cooler weather) but the shops and nearby restaurants were too overcrowded for us(again we like things more private and intimate). Our embarkation started with being picked up by the Viking staff and getting a short tour of Miami before heading to the ship. The tour was very interesting and went well. The ship seemed gigantic but getting to our rooms and having the bags delivered went off without a hitch. Every staff member was more than helpful making sure all our needs were met. The cabin was spacious well designed, clean, well stocked. comfortable and the veranda was a terrific place to go and just chill and drink some wine, The four dining rooms allowed plenty of room for places to eat and room service 24/7. I was never disappointed about any menu's but even though we had booked our reservations about eight months prior to our departure, their two specialty restaurants were booked for the entire trip and we never got to use it. The only thing I wish they would do is give every guest a chance to eat there at least once during the trip by simply limiting pre-booking to the larger suites to one visit on any given day and then allowing them to book more days once they were on the ship but again only allow one booking per day for any day and time they choose.This will allow everyone a chance to book any available restaurant at least once. Don't get me wrong, the food in all the restaurants was terrific but the smaller ones allow for more intimate dining which is what we would have preferred. There was never a lack of things to do or see on the ship. We walked throughout the ship familiarizing ourselves with its layout and that took us just about a full day. Social gatherings and just sitting out on the decks and relaxing always gave us opportunities to meet new people and make new friendships. The staff couldn't have been more friendly and helpful. Each and every one of them make you feel like you were a king or queen. They were fantastic and I don't know how they can do that day after day and still make you feel that they wanted you to give them something for them to do to make you feel comfortable and satisfied. The excursions we chose were fantastic. Well organized, knowledgeable guides and just total enjoyment. I believe on our next trip we will not go on as many excursions and probably choose to go off on our own exploratory expeditions to really get to know the country we are visiting. Disembarkation went just as smoothly as our embarkation. Not a single complaint about anything. The Cruise ship spaced us out according to our individual travel time schedule so everyone wasn't trying to get off the ship at the same time. Very well organized. This was my first cruise and I was totally impressed. This was my wife's third cruise and she said it was better than the Viking River Cruise she went on with her sister but only because I was with her this time. When we are ready to go on another cruise, Viking Cruises will be our first and only choice. As Tony the Tiger says "They're Great!" Read Less
Sail Date: December 2018
Looked for a hoilday cruise after Christmas. Chose Viking for a luxury experience. Embarkation a breeze at POM - on the ship in 15 minutes. No lines.No problems. Boat was not at location on paperwork but was easily found Room was not ... Read More
Looked for a hoilday cruise after Christmas. Chose Viking for a luxury experience. Embarkation a breeze at POM - on the ship in 15 minutes. No lines.No problems. Boat was not at location on paperwork but was easily found Room was not ready on time due to a prolonged immigration delay for staff. Understandable. PJS was very nice. A fantastic location. Very quiet. Meals on board were very good. Enjoyed every meal except the Chefs Table. The Asian Panorama was average. The wine selections was very good however. We had Silver Beverage package. Enjoyed all the different red wines, Spouse likes her Chardonnay.. Linda Clancey the Cruise Director was fantastic. The shows were very good, Also enjoyed the enrichment lectures. Port and shore excursions met our expectations, Really enjoyed the Lamanai Mayan site and Cichan Itza, Negatives: 1, Ship motion - seas were rough from Miami to Key West and first day at sea from Key West to Belize, Maybe small size of ship made this worse? 2, Key West port - Mallory Square was closed due to damage. Couldn't tender due to wind/waves. Got into a dock after another ship left. Port was very crowded. 3. Cozumel - short time in port. Overall would highly recommend Vking Read Less
Sail Date: December 2018
We chose this as we wanted to try Viking Ocean and like the shorter length from Lisbon. We also never had done a holiday cruise and Viking did it right. The food, entertainment, bars and lectures were top notch. We have been on many ... Read More
We chose this as we wanted to try Viking Ocean and like the shorter length from Lisbon. We also never had done a holiday cruise and Viking did it right. The food, entertainment, bars and lectures were top notch. We have been on many cruises and this was probably the most well designed cruise-ship we have been on to date. We booked again for a colder weather cruise in New England in 2020 and are thinking of the winter Norway cruise in 2022. The food was excellent and the specialty venues were also great. We had the SS package and are wine lovers and had a wide choice of wines by the glass to order. We also got a discount on bottle purchases and enjoyed our French Champagne by the Bottle. If you are interested in cooking classes, sign up right away when you get on board as they do not advertise them in advance. Read Less
Sail Date: December 2018
We took the New Year’s Cruise with Viking as our cousin’s had booked it and we love Viking. From the easy on to the easy exit all was seamless. Our rooms were ready so we went and checked out our room on the 4 th floor and our cabin ... Read More
We took the New Year’s Cruise with Viking as our cousin’s had booked it and we love Viking. From the easy on to the easy exit all was seamless. Our rooms were ready so we went and checked out our room on the 4 th floor and our cabin stuart Mohammad was there to greet us and tell us what was different from the ship we took on the Homelands and he was excellent. The room was always made up, fresh water refilled and new towels and products refilled in the bathroom. Viking does it right, from all balcony rooms to no kids under 18 and no casino. They don’t nickel and dime you as specialty restaurants are included, wine, beer, soda included at lunch/ dinner but what makes Viking special is the crew, everyone smiling and always a sunny good morning/evening, nothing was too much trouble. A few issues we had was two of the shows were the same as the shows we saw a year and a half ago on the Homelands ( ABBA/Beatles) maybe it’s time to change shows as most people are returning Viking cruisers now. Also in our refrigerator on the last 2 nights we had all seltzer water with no diet/ regular coke as we requested and they don’t supply chips anymore just pack of nuts and small chocolates. This, I believe, was a new route for Viking, Turquoise Caribbean Seas, and some of the included tours were not up to Viking standards. We drove almost an hour to Mérida only to have half an hour in the main square and our guide gave no description of what we were looking at just, “ this is the oldest house, this is the oldest church” and no time to visit anything. The trip to San Gervasio was disappointing as our guide talked about the Mayan number system and calendar but not anything detailed about the complex and never saw the tall house, just the few ruins at the beginning of the complex so we had plenty of time to shop, which we didn’t need. In Key West we could not tender but Viking worked their magic and got one ship at port to leave early so that we could at least get into Key West and everyone could take the included trolley ride, but all optional tours had to be cancelled. On the plus side we were in Key West for the sunset. I took the Snorkeling at the Barrier Reef in Belize and it was a great tour, the guides were very informative and never left people on their own in the water. We were in groups and they had kayaks around in case anyone got in trouble, and a rum punch to wash out the salt water in the mouth when we came back on the boat made for a nice touch. We were dropped off at Belize port where most stores/ restaurants were closed because it was Sunday. One thing about this cruise was that there were two sea days (7 night cruise) and as Viking is a port intensive cruise line, this was a disappointment to us as another port vs. a sea day would have been better for us as we don’t like sitting around but enjoy doing things. Like I said we took it because of my cousin’s taking it and probably would not have chosen this cruise for just us, but we were continuing on to a Florida vacation so this was a nice start to it. We are already booked for Frances Finest River Cruise this summer and Empires of the Mediterranean for 2020 so Viking has our loyalty, this is just my observation of this cruise. Read Less
1 Helpful Vote
Sail Date: December 2018
This was my third Viking Cruise. It was a wonderful trip! The Viking Sun is beautiful, elegantly decorated, and pristine. The staff is very helpful at all times. Every activity from boarding to disembarking is organized and easy to ... Read More
This was my third Viking Cruise. It was a wonderful trip! The Viking Sun is beautiful, elegantly decorated, and pristine. The staff is very helpful at all times. Every activity from boarding to disembarking is organized and easy to follow. The amenities are great, especially the spa and pools. Our room was very clean, had everything you might need, and the low lighting and heated floor in the bathroom are very nice. It is nice to have such a great movie selection on the big TV, excellent wireless connection, and American outlets for your devices. The steward was very attentive, and the mini bar was filled with our requested tonic water every day. The food and cocktails are all good on the ship, and the Chef's Table is a must for anyone who cruises with Viking. The excursions were fun and educational, but I wish we had more time in each port. I already booked my next Viking cruise for June. Read Less
Sail Date: December 2018
We chose this itinerary on Viking because we wanted to see Key West and spend a few days with warm sunny weather. We had previously taken a Viking River Cruise and enjoyed the smaller ship aspect of the Sun. From embarkation to ... Read More
We chose this itinerary on Viking because we wanted to see Key West and spend a few days with warm sunny weather. We had previously taken a Viking River Cruise and enjoyed the smaller ship aspect of the Sun. From embarkation to disembarkation, we were treated like valued guests. Our room (DV6) on Deck 3 was spacious, well organized and with sufficient storage in closet, drawers and bathroom. We loved having the balcony and the room to enjoy coffee at sunrise and a wine at sunset. The coffee pot was a particular treat as we aren’t human until coffee is consumed. Instruction for pot were fairly clear and produced strong coffee...just right! All meals were tasty, varied and served with a smile and wine. We ate at Manfedi’s one evening and Chef’s Table another...both we’re outstanding. The entertainment was well planned and timed which suited those of us who are ready to retire before midnight. There were lots of public spaces to give the impression of a much larger ship....would highly recommend for a relaxing winter break...or any adult get away. Read Less
1 Helpful Vote
Sail Date: December 2018
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We ... Read More
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We are accustomed to a very high standard of performance from Viking and our expectations, for the most part were fulfilled. The ship was immaculate, well maintained and well operated. Most of the time in a crossing is devoted to sea days and rest. The entertainers on this ship were truly extraordinary. They presented music that stretched from classical opera repertoire to Motown. There are no dedicated "dancers" but the singers danced and sang and did so very professionally. They entertained! The crew were friendly as well as helpful and accommodating, including the members of the deck department. They all seemed dedicated to helping passengers enjoy a great vacation--and they succeeded. Stateroom attendants were amazingly thorough and helpful. Our air arrangements were horrible however. We were booked on a United flight that operated an old Continental 737-200. Even though we booked suite accommodations on the ship, we were given some of the least desireable seats on this very over-crowded, filthy and old aircraft. On our return, free-air flight from Miami to Jacksonville we were charged $30 per bag by American Airlines and, again, assigned the very least desireable seats on the very cramped Embaer RJ-45. We could have driven from Miami to Jacksonville and arrive sooner than we did using our Viking Air booked flight. Do not use Viking Air. Be prepared for very leisurely meals in the dining room. Plan for a couple of hours or more at dinner if you choose to take your dinner in the dining room. Service is very slow, even on this ship of only 900 passengers. Or hope that more servers are hired to provide better service. The problem is not the waiters:the problem is that there are too few of them. Afternoon tea in the Winter Garden is a highlight of each day for us. With Viking, you also can expect a robust enrichment program presented by a "Resident Historian" as well as various "Guest Lecturers." Watch the schedule carefully to plan your days in a way that permits you to take advantage of these opportunities. They are wonderful and varied. We were particularly attracted to the presentations of a flautist who talked about music and its relationships to our trip and ports of call. We also heard from an astronomer and had the opportunity to learn about ocean sailing and rowing adventures. Viking is a welcome newcomer to the ocean cruise market. It provides a superior experience and, knowing its careful attention to detail in all its operations, I expect the delays in dining service will be resolved before our next trip, which most likely will be on Viking (but without its air option). Incidentally, there were no children among the passengers and there is no children's program. This is not an experience for children. Read Less
2 Helpful Votes
Sail Date: December 2018
We love the size of the Viking Sun class ships and find the Viking staff very helpful welcoming.The Sun is a 2 yr old ships, which like others (e.g Viking Star) is extremely comfortable. This reposition cruise was a last minute ... Read More
We love the size of the Viking Sun class ships and find the Viking staff very helpful welcoming.The Sun is a 2 yr old ships, which like others (e.g Viking Star) is extremely comfortable. This reposition cruise was a last minute decision to primarily to celebrate my spouse's recent retirement. Viking repositions this ship from Europe to MIA where Vikings starts its World cruise offering. Therefore, the crossing offers only two ports of call (Azores and Bermuda). While most people on board were seasoned travelers, a few people were surprised that even with all the greatest technical advances this ship could rock. While we had a variety of weather, the Atlantic is not a small pond and it can be quite rough. Although I heard some complaints, I was surprised about some very unrealistic expectations. Since, we actually treated the trip as an adventure we loved it and rod ecommend that you take some Dramamine with you on any cruise . We did not need ours and the medical center could provide some, if you got seasick. Based on our sailing history, we would not rate this past cruise as extremely rough. The cabins on board the Viking Ocean are very comfortable, clean and well layout. Plenty of space to move around in with many public nooks suitable for curling up with a good book! The Viking Staff is selected for their "yes, we can" attitude. Although each one us are very unique individuals, the Viking crew is overall very happy and proud to be working for a rapidly growing company which the staff likes with a 90% retention rate over any 10 yr period. Food as expected on a cruise, is abundant, diverse and always delicious. On Christmas Eve the SUN served large steamed lobsters and perfectly executed Osso Bucco in their regular dining room. There were a few caviar offerings at the bars with all daily events and menus for all meals posted on in-room tv monitors. A few times we needed to use room service and while it too was very tasty, it could have been delivered a bit hotter. Although this cruise had only two ports of call there was plenty of entrainment. We do like the fact that Viking does not have a casino onboard. There were some small poker games and Chinese Mahjong available for those so inclined. There are also video tables where you can enjoy playing a computer black jack dealer. In addition to excellent port of call talks, Viking has a number historians, technical experts (e.g driverless car engineering), and musicians discussing their expertise in very simple and interesting presentations. Viking requires that passengers be at 16 years or old, which we found the adults to be quite friendly and open to making new acquaintances. For us, most part we found tables for two available. Since our last cruise, the bars have a greatly expanded selection of quality brands. Since I favor Tanquary Ten, I was pleased that it was available at every bar. and covered by our drink package. There is a night club for dancing and a night cap, but we did not visit it this trip.The cruise director conducted a caroling sing along in the atrium on Christmas Eve, utilizing the classical pianists, the Viking band and even the on board acoustic guitarist. Unfortunately, I did scrap up my leg at the Lisbon Airport and I needed to used the medical staff to heal it. This inconvenience limited my ability to use the abundant spa fitness services on board. The Viking Norwegian spirt shines with very unique spa treatments and many pools located in the spa, in addition to the lap pools and hot tubs found on deck. On the SUN you can elect to start in a hot sauna and then cool down in an ice room with snow. If it is your thing, there are great gym machines exist and in the morning you are invited to yoga/pilates classes. Otherwise, weather permitting, you can take to the promenade and get your exercise by running or walking around the ship with instructions on how many laps constituted a mile. All in all we enjoyed ourselves and would consider going again. We find sailings of this duration suit our life styles very well and while we liked this crossing, there are so many other offers that we have not tried. For example we doing a Panama crossing this month. Happy Cruising! Read Less
Sail Date: December 2018
Staff is friendly and courteous. Food was exceptional, could have been more by the way of entertainment perhaps, especially on lengthy sea days during cold weather. Overall one of the best cruising experiences I have had. We have ... Read More
Staff is friendly and courteous. Food was exceptional, could have been more by the way of entertainment perhaps, especially on lengthy sea days during cold weather. Overall one of the best cruising experiences I have had. We have already booked another Viking sea cruise for 2019! For anyone who is considering the liquor package, I highly recommend it. The wine selections are excellent and the liquors are top shelf.... well well worth the money. The spa area with the heat, cold, and salt water therapy is outstanding and never crowded. The locker situation leaves a lot to be desired however. The lockers should open and lock with your key card. Very few of them worked and a steward would have to come to lock or unlock your locker... a bit annoying.... when you set aside the minor inconveniences you’ll realize that you have had a really good experience with great staff and you will meet some very interesting people. Read Less
Sail Date: December 2018
This was our first transatlantic cruise and we were worried about travelling during the Christmas holiday but the crew (especially the Entertainment director Heather) of the ship made it really special with Christmas Interdenominational ... Read More
This was our first transatlantic cruise and we were worried about travelling during the Christmas holiday but the crew (especially the Entertainment director Heather) of the ship made it really special with Christmas Interdenominational Church Services and Sing-Along's in the atrium. The spa and gym facilities were well maintained and the staff were readily available to train you on how to use equipment. The general director Camiel made my hubby's Christmas Eve dinner extra special by finding out they had Lutefisk available for him, even though it wasn't on the menu. It's a Norwegian type of fish his family traditionally has at Christmas. The crew all went above and beyond to make us feel comfortable and special and we enjoyed several tours of the ship, like the Galley and the Bridge. We had plenty of time to relax and read if we wanted to, but they also had so many different events we could attend that we were never bored. Oh and did I mention the amazing food??? I don't think we had any bad meals the whole 12 days and there were so many different restaurant choices. There was the quick World Cafe, Mamsen's Cafe, and also 3 other Restaurants where ladies would be escorted to their table by the awesome servers. They also let you choose whether you wanted to just sit alone or if you'd like to join others at a table, which we did several times and got to meet some really interesting individuals. There were also so many places you could hang out and never feel crowded like it is on some other big ships. Overall just amazing!! Wish we could afford to go more often!! Read Less
4 Helpful Votes
Sail Date: December 2018
Our 12-day mid-Atlantic crossing on Viking Sun started from Lisbon and ended in Miami, with stopover in two ports - one in Ponta Delgada (Azores), and another in Hamilton (Bermuda). We booked our cruise and flights with Viking direct. ... Read More
Our 12-day mid-Atlantic crossing on Viking Sun started from Lisbon and ended in Miami, with stopover in two ports - one in Ponta Delgada (Azores), and another in Hamilton (Bermuda). We booked our cruise and flights with Viking direct. The first part of the cruise was very rough and bumpy but calmed down as we headed toward west. My husband and I flew on Delta Air’s red-eye flight from New York to Lisbon, arriving on the morning of our cruise. At the airport, the Viking reps couldn’t find our names on their rosters, but it was quickly sorted out and we were able to get on the shuttle bus along with our fellow passengers. We arrived at the Jardim Do Tabaco Pier where the Viking Sun was docked. After a quick check-in, we unload our carry-on bags in our stateroom and headed out to the city. The ship was not scheduled to leave until 11 PM, so we took Uber to Cervejaria Ramiro to have seafood lunch, and then to Manteigaria to pick up half a dozen of Lisbon’s famous pastel de nata. These delicate pastries costs only 6 euros and was very well packaged for take-out. We got back to the ship at 5:15 PM as that’s when the emergency drill was being held and everyone was required to attend. We had some of the pastries as our late night snacks and kept the rest in the mini fridge for later consumption. It was delicious cold as it was warm. Sun is Viking’s 4th ocean liner. Each ship is small, with only 930 passengers. All have the same layout, so you’ll only get lost once. As with everything Viking does, their customer service is TOP KNOTCH! Food on this ship was one of the best we ever had on any of our previous cruises – everything was delicious and fresh! We ate at all the restaurants (including the specialty restaurants) and our favorite was the World Cafe for their variety, choices, and attentive wait staff. Our room was the Penthouse Veranda on the 6th deck. It was very roomy and comfortable and had everything we needed, including his & hers slippers and robes. Bathroom also was roomy, but the shower temperature tends to change by itself. (I suppose we should’ve reported this to the Customer Service but didn’t.) There were plenty of storage spaces in the room, with safe and mini fridge that was refilled daily with drinks and snacks. We had two wonderful housekeepers, Ganang and Nestor, who always kept our room tidy and clean. Our room was in the front of the ship. We quickly realized our mistake in choosing this location when the ship encountered rough Atlantic Ocean! On rough sea days (for which there were more days than I cared to remember), staying in our room was like riding on a roller coaster! We should’ve chosen our room in the middle or in the back of the ship, as that’s where the stabilizers are located. To everyone’s relief, the ocean calmed down as we headed toward Bermuda. There’s self-service laundry room on every deck. Both the washers and dryers are large sizes. The detergent dispenser boxes are located in back of the appliances. You need to press the number that corresponds to your washing machine to inject the detergent into your washer. You need to bring your own dryer sheets and remember to remove the lint when you’ve finished. Nothing beats having clean clothes when I’m packing on the last day! Entertainment – scattered around the ship are the talented resident pianist (who’s also a composer!), a guitarist, and string duo. Beautiful music can be heard everywhere on the ship. There were also many enrichment programs given throughout the day offering many interesting topics, including a presentation of simulated Boeing 757 cockpit by a retired airline pilot, Lou Thieblemont. It was absolutely FASCINATING! Very rarely do I remember anything from these lectures, however, but on this occasion, one speaker stood out for me. His name is Mick Dawson and he ROWED across not just the Atlantic Ocean but also the Pacific Ocean! His lectures were all very inspirational. I used the gym’s rowing machine for only 10 minutes and I had enough. I can’t imagine rowing for grueling 189 days straight in the Pacific Ocean (a Guinness World Record!) Meeting such an AMAZING individual was worth taking this cruise! I bought his pre-signed book at the ship’s boutique – a Christmas present for myself. Nightly show was at 9:15 PM. Seats are limited, so you need to arrive early. Sometimes we caught the show, sometimes not. Viking Sun’s singers and band are all very talented -- as well as the guest magician, Stephen Williams. We thought we’ve seen all the magic tricks in the book, but he surprised everyone! Don’t miss his show if you see his name on the program. Heading the entertainment dept is Viking Sun’s mezzo-soprano cruise director, Heather Clancy, who looks like a school headmaster until she started singing Carmen. Her assistant is Brian Rodriguez, a tenor, who we had the pleasure of hearing him sing Beatles last year when we were on Viking Sky. LivNordic Spa – there’s no extra charge for using the ship’s thermal spa. Space is very limited, but we always found a place to soak or to sweat. We were disappointed that none of their four hot benches were hot. Each bench was lukewarm at best. (This was also true on Viking Sky.) I booked the spa’s Deep Tissue Massage for both of us before leaving home. My masseuse was Ingrid and she was very good. She removed all the tightness from my body and my muscles felt relaxed afterwards. My husband on the other hand did not cared for his masseur, who not only had garlicky breath, but also did not have enough strength. I tried to book another DTM with Ingrid for us, but she was all booked. Gym – had plenty of exercise machines and equipments. We found that going there early in the morning was the best time to use the treadmills. There is a separate room for stretching and for weight lifting. Food/Drinks – the executive chef on this ship is Thomas Noack, a very capable young chef. He was always walking around the World Café, making sure that everything was properly prepared. Food was very good no matter where we ate. One afternoon, they served lobster salad in the pool area. We liked it so much we got a second plate! I highly recommend Viking Burger at the Pool Grill and Mamsen’s waffle at the Explorers’ Lounge. We did not care for Manfredi’s rib eye. The steak was very fatty so we cut most of it off. Looking at other people’s plates, we could see that others also felt the same way. The second night at Manfredi’s, I ordered their seafood special, which turned out to be king crab legs. It was very meaty and very buttery -- VERY good! I wished I had order that the first time. As with other Viking cruises (from their river to ocean cruises), majority of their passengers belong to the older demographic. We are empty nesters but not yet at the retirement age. We enjoyed talking to many of the passengers and found conversations interesting and entertaining. We only had a problem with one particular couple, possibly the oldest couple on the ship (the husband was a few days shy of his 89th birthday), whom we found annoying. They acted like the ship was their private vessel! One incident happened on the morning we docked in Bermuda. My husband and I were having breakfast at the World Café and admiring the beautiful view outside, when we heard this elderly fellow making a lot of noises behind us. There were plenty of empty tables nearby, so we didn’t’ know what the problem was. Apparently, where we were sitting, had the best view of Hamilton, and that’s where this couple wanted to sit! The guy was huffing and puffing with all his might that I finally offered to give up our seats to them. A wait staff quickly stepped in and usher this couple to a nearby empty table by the window, even as the guy continued to complain that our seats had a better view. (Personally, I don’t think there’s any bad view in Bermuda, but go figure!) They were the only rude people we met on this cruise. Majority of the other passengers were polite and gracious and we enjoyed their company. Overall, we had a wonderful time on Viking Sun! From beginning to end, everything was well organized and stress-free. Viking is our favorite cruise line and we look forward to be onboard again! Read Less
2 Helpful Votes
Sail Date: December 2018
We had previously cruised with Viking in 2017 on a river cruise from Paris to Normandy. The service, excursions, food, camaraderie, and outdoor dining was very relaxing for us, and educational. We still talk about what we saw and ... Read More
We had previously cruised with Viking in 2017 on a river cruise from Paris to Normandy. The service, excursions, food, camaraderie, and outdoor dining was very relaxing for us, and educational. We still talk about what we saw and learned. A Viking flyer sent to us detailed their new ocean cruises and brand-new ships. Their ratings were right at the top of the chart. We signed up and were truly happy with the congeniality, sincere friendliness (to include the usually behind-the-scenes crew) and stress free sailing. Many of their crew would remember our names to boot. All areas of the Sun were never crowded during both day and night activities. Alcoves to sit and talk without the din of crowds of other passengers was very welcome. No one pushing drinks constantly around the pool areas. What will keep us coming back is the absence of any photographers, no casino, and, sorry grandpa-ma, NO KIDS. The ship is QUIET. We are seniors, and the mega-ships being launched lately hold no appeal for us. Food is plentiful and healthful, but we avoid packing on the pounds by not ever taking the ship's elevators and walking extensively each day. Not many others did, as we usually had the walking deck to ourselves! Viking is the best value out there, bar none. Sorry again, no water slides! Read Less
1 Helpful Vote
Sail Date: December 2018
First time on an Ocean Cruise...we are In our 60's and did not want to be on a cruise the size of a city. Viking is the best way to start and or finish. Will only take Viking as it is the BEST!!! Future booking are inevitable. We ... Read More
First time on an Ocean Cruise...we are In our 60's and did not want to be on a cruise the size of a city. Viking is the best way to start and or finish. Will only take Viking as it is the BEST!!! Future booking are inevitable. We want to sail the world with Viking!!! All of the excursions were so informative and thought/organized so well. On board entertainment nightly and the bar service was grand. All on board service was from breakfast/lunch/dinner was outstanding. I just can't say enough of the service, meals, onboard ship persons and utmost service from all. Spa, pools and on board amenities are a huge factor on why we booked along with only 940 guests on the ship. Food and dining was so fabulous with lobster, Peking duck, shrimp, steaks/filets, fresh vegetables and amazing deserts....so much variety that you can choose from. You will never be disappointed with a Viking Ocean Cruise. Book today....enjoy what life has to offer! You will love it!!! Read Less
3 Helpful Votes
Sail Date: December 2018
The Viking Sun is an absolutely gorgeous ship, furnished with Norwegian taste which is sleek and elegant in nautical blue and silver-beige. The public spaces are large and comfortable and beautiful, and don't seem crowded because ... Read More
The Viking Sun is an absolutely gorgeous ship, furnished with Norwegian taste which is sleek and elegant in nautical blue and silver-beige. The public spaces are large and comfortable and beautiful, and don't seem crowded because there are so many of them. Free access to high-end spa featuring Nordic options like a heated mineral water spa, sauna, steam room, cold plunge and snow room. The crew knows how to show you a good time and make it seem effortless. Food was extraordinary, with several restaurants to choose from, and menus that varied every day featuring local items like tapas while in Spain. Room service is also available 24 hours. And the excursions were managed efficiently and hosted by the best local tour guides. There is an included excursion in every port, plus many optional ones to choose from. Being in the Mediterranean in the off season was delightful. My friends commented that our photos showed well because they sights weren't overcrowded like they are in the summer months. The cruise was exquisite in every way. Read Less
1 Helpful Vote
Sail Date: December 2018
The cruise is advertised as off season which is great. The weather is still good and the crowds are significantly smaller. Only disadvantage is shorter daylight hours. It is a very busy cruise with no sea days and lots to see and enjoy. ... Read More
The cruise is advertised as off season which is great. The weather is still good and the crowds are significantly smaller. Only disadvantage is shorter daylight hours. It is a very busy cruise with no sea days and lots to see and enjoy. The service on Viking is always excellent. We enjoyed four dinners in the included alternate dining. The Chef's table is definitely a great experience with very tasty menus. They always have a wide variety of shore experiences which are also very informative and of good value. My only complaint is you are supposed to get an included tour , yet they do fill up and sometimes are not available which I feel is false advertising. The other suggestion I would have is schedule the tours so you could do both an included tour and an option tour if desired. The resident historian was great. If I had only had him in high school , I would have learned and retained a lot more about history. Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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