1 Helpful Vote
Sail Date: May 2019
We did mostly eat at the World Cafe (amazing sushi and crab legs), we did also enjoy Manfrettis and the Restaurant a few times. We also did use room service. The food was wonderful. No complaints. I cannot eat gluten and I was ... Read More
We did mostly eat at the World Cafe (amazing sushi and crab legs), we did also enjoy Manfrettis and the Restaurant a few times. We also did use room service. The food was wonderful. No complaints. I cannot eat gluten and I was completely taken care of. I felt safe and appreciated the extra care they went to. Our room was a delight. The bed was comfy and for us we felt spoiled with having the room cleaned twice a day. We were very glad that we chose to do a lot of our excursions with other companies. There were far fewer people and it cost less. Best example: Use All Tours in St. Petersberg. They were amazing. We also booked our own Rodne Tour for Pulpit Rock at less cost for the exact same trip. Because there were so many ports, in the end it was just a bit exhausting. If we do a cruise again, it would be one with fewer places to visit. We found every single person who worked at Viking to be friendly, helpful, and kind. If, like us, you do enjoy quality spirits, I strongly suggest purchasing a few bottles at the Stockholm Airport Duty free store. It was less expensive than at home and far cheaper than any other place we stopped. Read Less
3 Helpful Votes
Sail Date: April 2019
The cruise was good, restaurant, bar and housekeeping staff were exceptional, but if you had to deal with the cruise director, there was no service, just talking down to you very rudely. The shore excursions were very good, however all ... Read More
The cruise was good, restaurant, bar and housekeeping staff were exceptional, but if you had to deal with the cruise director, there was no service, just talking down to you very rudely. The shore excursions were very good, however all the best tours were already booked, as it was a world cruise, which we were not aware of, so almost all of the deluxe tours that you had to pay for were full. We enjoyed the Captain's daily message at noon each day to give everyone the details regarding weather, ocean conditions, and location and how far we were from the next port of call. We found the 7 sea days to be very long, as there were not enough interesting things to do on board. They did have activities such as bridge, different talks and trivia, but they were all on the dry side. We did purchase the beverage package, but at the end, it was not worth it, as we certainly didn't get our money's worth, and you can only drink so much. Beer and wine were included with the meals, so if you are happy with that, you probably don't need to buy the beverage package. We found the food very good, and mainly ate in the World Cafe, as we preferred to serve ourselves, rather than waiting for service in the other restaurants. The ship was beautifully decorated everywhere, and the rooms were very good. Read Less
3 Helpful Votes
Sail Date: December 2018
We arrived directly from the airport where Viking personnel were easy to identify and directed us to a bus for transporting us to the ship terminal. The check-in process was very efficient and informative. We were allowed to board the ship ... Read More
We arrived directly from the airport where Viking personnel were easy to identify and directed us to a bus for transporting us to the ship terminal. The check-in process was very efficient and informative. We were allowed to board the ship right away but not go directly to our cabin until 2 PM, which was fine while we checked out the ship layout and enjoyed the beautiful view and day from the upper decks. For dining we generally ate at the World cafe for the ease of self service for food, dress code and no waiting for seating. The food was good but the variety was limited, same general menu the entire trip, with only a few changes from day to day, of course sampling from the dessert counter was the best part! The entertainment we attended was nice, but would have enjoyed additional talents as well. The activities menu was very limited to guest speakers, some interesting but not for everyone. Recommend advertising the on-board tours more, we stumbled onto them but only made the bridge tour on this trip, also offering helpful classes on ex: camera tips for better pictures, cooking cultural foods for pending ports, etc. would be great. We really appreciated not being bothered with a a sales pitch everyday for something (pictures, jewelry etc). The inclusion of Wi-Fi was truly a wonderful treat too. Service was impeccable, very friendly and accommodating staff. The most organized port and shore disembarkation that we have experienced so far among our three different cruise lines, probably helped with a smaller number of passengers too. We already have multiple future trips booked with Viking and look forward to cruising with you! Read Less
6 Helpful Votes
Sail Date: December 2018
My wife and I are very experienced cruisers having been on more than 35. This was our first time on Viking Ocean Cruise line, Scandinavian and we were impressed by their very high ratings on River Cruises.and the fact they only carried a ... Read More
My wife and I are very experienced cruisers having been on more than 35. This was our first time on Viking Ocean Cruise line, Scandinavian and we were impressed by their very high ratings on River Cruises.and the fact they only carried a maximum of 930 passengers. Check in was a breeze with 6 or 7 receptionists waiting for us instead of long lines. It is considered a luxury cruise ship and as such commands a very high initial cost for the cruise which must be paid in full much before the cruise embarks. However, this is partially compensated for with many inclusions not permitted on other cruise lines. We were permitted to bring alcohol aboard the ship. They also included wine and beer with all meals and excursions at each port of call. While onboard my wife and her our friend Ann went to a cooking class with the executive Chef of the ship and he liked them. There were two special dining venues THE CHEF'S TABLE and another upscale Italian restaurant. We were supposed to go only once during the cruise but because of the connection my wife, Nela and Ann made with the Chef were permitted to go 4 times, where he prepared his specialties and served them. They were absolutely amazing and I've never had better food on any ship. For an additional charge you could choose other excursions customized to your interests. I chose one on Cozumel said to be the 2d largest barrier reef for snorkeling, 185 miles long which was disappointing as I had expected a wall but found only scattered limestone reefs with only smaller colorful tropical fish. I saw no predators like sharks, barracudas or even sting rays, that I had seen snorkeling and Scuba diving. Though the personnel were very friendly it was not well organized. In the middle of the sea they required half our passengers to climb onto a boat that pulled alongside. I'd not recommend that excursion. However one excursion we went on was exceptional and I'd highly recommend that in Mexico called SALSA AND SALSA in which my wife I and two friends, first time cruisers were taken on a couple buses to a 2d floor high ceiling open air room in a hotel and sat at tables for 10 with many vegetables and a musher, which is a small dish with a rough bottom and a pestle for crushing and mushing the vegetables with various recipes into different Salsas. We were provided aprons, Chef's hats and unlimited. Margaritas and ingredients to make more. Our hostesses were two young Mexican girls in their 20's full of enthusiasm that kept things going. After eating varied Doritos and Salsa and too many home made Margaritas where we lost count the tables were removed and the floor cleared for dancing the SALSA. I would never call myself a dancer but after 6 or 7 Margaritas figured nobody cared and did my best. We all left totally sated, happy and ready to recover. The entertainment onboard the ship was very limited in variety and elaborate productions but made up for it with extremely talented musicians and singers. There was one quartet of 4 British singers that performed on 3 different nights once emulating ABBA, then BEATLES and finally 60's music. I talked to a few of the performers afterward and found they were not a professional group but were hired individually and the group would disintegrate after the cruise ended. It made me tear up thinking so beautiful would end. Even our Cruise director was a former professional Opera Singer with a voice so perfect I asked my friend if she wasn't lipsyncing and he assured me she was not. She was amazing at the New Year's celebration party. On board I enjoyed their lectures particularly one on Catapults showing how very ineffective walls are, no matter how strong or well guarded. The gym was small and basic but had all the essentials for a good workout. I liked the Steam, Sauna and Ice room. The ice room was a real treat. Short periods of stress are good for your health and excessive amount can kill you. In summing up overall I'd say this cruise was exceptional and one of the best I've been on, though expensive. I've been on more moderately priced ships that were very good and can honestly say I've never been on any vacation I did not enjoy though some more than others, so in the end you'll have to decide what you want for yourself. I always consider price an important factor when deciding on a service or product. I was an accountant by profession. I like quality at a reduced price. That what makes a good value. If you want everything to be nearly perfect and are willing to pay top price VIKING is a choice, you won't be wrong with, but if you'd want to go on two or more cruises on a less expensive ship for the same price, then Princess or Celebrity are excellent ships. I wrote this review for Cruise Critic not Viking Ocean cruise line because I read Viking's terms and conditions in which they stated they can edit comments possibly making my review Fake News instead of the honest one I wrote by editing out anything negative. I said, but believe cruise critic will condense it with my concerns to its essence. I hope this has been helpful. Paul, an experienced cruiser. Read Less
Sail Date: December 2018
The restaurant service was slow. Over 2 hours for dinner is SLOW. The World Café food was better than the sit down restaurant. Ship's stabilization system was not up to a wavy transatlantic crossing. The cabin was noisy with ... Read More
The restaurant service was slow. Over 2 hours for dinner is SLOW. The World Café food was better than the sit down restaurant. Ship's stabilization system was not up to a wavy transatlantic crossing. The cabin was noisy with squeaks and creaks. The sounds of the sea hitting the ship was annoying The ship's design seems more for the Caribbean or the Mediterrian as opposed to the Atlantic. The ships stabilizers did a poor job and seems to be operating like a step motor one or two steps behind were they should have been. The gym and pools were great. The spa was way above average. The 3 hour opera show was a poor idea. I walked out because there was no full translation on the screen. I liked the entertainment in the atrium. There were 2 missing singers from the first 7 days of the voyage. The band was great. I liked the four singers. Read Less
Sail Date: December 2018
The dinning room service was spotty. I think they got a lot of new people for this sailing. Improperly served courses, missing courses. But there was also impecably trained staff too in the dining room. Other than the dining room, the ... Read More
The dinning room service was spotty. I think they got a lot of new people for this sailing. Improperly served courses, missing courses. But there was also impecably trained staff too in the dining room. Other than the dining room, the service was great. We only made two stops on this cruise so our touring was limited. We took the free offerings. Nothing special. And the weather didn't help in the Azores. The cabin and bathroom were well laid out with plenty of electrical charging points for all our electronics. No adapters needed. Plenty of storage. Great lighting. The ship feels uncrowded. No lines for anything, except maybe ice cream. The free do-it-yourself laundry was great. However, the people using it were just plain rude, leaving their items in the machines after the cycle was finished. It was a mess. I suggest that anything left in the washer should automatically be put in the dryer and run. This way they don't show up 2 minutes before you need a dryer and then put their stuff in, delaying you from drying your clothes by a whole dry cycle. Read Less
1 Helpful Vote
Sail Date: December 2018
We enjoy cruising with Viking. They are first class and do not “nickel and dime” you. The service is excellent and the crew is very good. Everyone working on the ship is friendly and says hello with a smile. The food is outstanding ... Read More
We enjoy cruising with Viking. They are first class and do not “nickel and dime” you. The service is excellent and the crew is very good. Everyone working on the ship is friendly and says hello with a smile. The food is outstanding and the two specialty restaurants serve unique food . It is nice traveling with only adult passengers and also not getting harassed by photographers. The entertainment is average. We usually enjoy the lectures and classes , however, we did not enjoy them on this cruise. The topics were not interesting or relevant for us. I don’t care about somebody rowing across the Atlantic Ocean. The cruise port talks were not well done and the moderator seemed to be just reading his presentation. The two cruise directors were very friendly and personable- Mark and Heather. The two musical shows that Heather and her assistant, Brian Rodriguez, put on were very good. They both have beautiful voices . The glitches on our cruise were associated with the transition from one cruise to the other. It seemed that they forgot we were doing a B2B and we got no communication about the second half. There was a considerable change in the service for the second cruise and service wasn’t as good as the first part. There were long waits in the dining room for just service and food . Read Less
Sail Date: December 2018
PROS: We picked this cruise for the length and itinerary--Rome to Miami 24 days. Iincluded tours in most locations were very good. The sea days were much appreciated after spending 14 days on a port a day. Getting on the ship was ... Read More
PROS: We picked this cruise for the length and itinerary--Rome to Miami 24 days. Iincluded tours in most locations were very good. The sea days were much appreciated after spending 14 days on a port a day. Getting on the ship was a breeze. The Sun is mostly identical to the Sky which we had been on in June, just newer. Very clean and well appointed. The Chef's Table had the best food. CONS: The included tours in Barcelona and Lisbon were a waste of time. Having been to both locations previously, we skipped out on both tours midway through and did our own thing. These could have been much better The exercise classes were very disappointing in selection and length. And the evening entertainment was hit and miss. Enrichment talks were often scheduled at the start of dinner. If you went to that, you would eat late and miss the entertainment. Getting off the ship in Miami was a nightmare--very disorganized and lack of communication. They kept reminding people to vacate their rooms but we couldn't leave the ship. And the people who were on their own (no flights, etc) were grouped to leave the ship first--just a bad end. Read Less
Sail Date: November 2018
We wanted to try Viking. Their food was very good. But we both agreed that Oceania's food is better. The cabin was comfortable. We had great cabin attendants. Always there to help. The mini bar was always stocked, extra towels ... Read More
We wanted to try Viking. Their food was very good. But we both agreed that Oceania's food is better. The cabin was comfortable. We had great cabin attendants. Always there to help. The mini bar was always stocked, extra towels if needed. The mustard drill was fast and very good. The ship was clean and the most comfortable ship that we have ever been on after more than twenty some cruises. Not crowded at all. There was always a comfortable place to sit and relax. Check in was fast and very easy. The staff was right there to help with any question. It felt like a very safe ship as well. The free excursions were nice. We had been to these places before, but not the very same locations. The ship is really the perfect size for us. Although, I have to admit that we like the small ships too. Like Sea Dream. I would definitely take another cruise on Viking. We haven't yet been on a River Cruise and would also like to try one of those soon. Read Less
Sail Date: November 2018
We went on this cruise to join our friends who went on River cruises with us. We also wanted to see the beautiful Viking ship that is advertised on our TV programs. The ship is totally lovely. The food was excellent. The staff wonderful. ... Read More
We went on this cruise to join our friends who went on River cruises with us. We also wanted to see the beautiful Viking ship that is advertised on our TV programs. The ship is totally lovely. The food was excellent. The staff wonderful. We were happy with many of the excursions in the cities on the cruise. But some of the excursions were not planned well and were rushed. We spent more time on the bus to and from Florence than in the city itself. Also rainy fall weather disrupted a couple of our excursions. Perhaps the fall is not the right time for this trip. One disappointment is that the ship always moved from port to port at night while we slept. The only coastlines we saw from the ship were Barcelona, our first port and when we left Monaco, a truly beautiful view. We did not see the Italian Amalfi coast from the ship when sailing from Florence to Rome. So sad. Read Less
1 Helpful Vote
Sail Date: November 2018
Wanted to try the ocean cruise since we had already done a river cruise. My wife and I were not disappointed. The ship was big enough to feel safe and small enough to feel like family. I wish the itinerary would have included a few sea ... Read More
Wanted to try the ocean cruise since we had already done a river cruise. My wife and I were not disappointed. The ship was big enough to feel safe and small enough to feel like family. I wish the itinerary would have included a few sea days in order to explore the ship more and been able to use the ships facilities without sacrificing shore excursion time. The ports of call were outstanding. The excursions were very interesting and informative. Most ports were easily accessible to local Hop on Hop off busses which dropped us off right at the ship. The hot sauna and snow room looked awesome, but we were never able to actually partake of it due to other preferences. The Wintergarden Room was so beautiful and the afternoon tea service was very nice. The entertainment team was AWESOME and very personable. Will travel again on Viking in the very near future. Read Less
Sail Date: November 2018
We chose this cruise because we liked the itinerary, and we've taken three Viking River Cruises in the past, and we were very impressed with the river cruises we'd taken. The ship was beautiful and very easy to get around. ... Read More
We chose this cruise because we liked the itinerary, and we've taken three Viking River Cruises in the past, and we were very impressed with the river cruises we'd taken. The ship was beautiful and very easy to get around. The cabin was roomy and very comfortable. The dining was fabulous - the food excellent in the regular dining, the buffet and the specialty restaurants. We typically had the same table or close to it in the evening dining room, and the wait staff were terrific! The service was great, our cabin steward was very attentive and thorough in attending the cabin. We enjoyed the ports we visited and the shore excursions. The included shore excursions were typically pretty crowded - the buses seemed to be full and all left at the same time and returned the same time, which resulted in long lines to get back on the ship. This was about the only down side to the cruise. Read Less
1 Helpful Vote
Sail Date: November 2018
We so enjoy traveling with Viking. We have been on their ocean and river cruises. The ocean vessels are lovely ships, with great staff and good food. Rooms are well equipped and nice size. We also enjoy the entire interior look of the ... Read More
We so enjoy traveling with Viking. We have been on their ocean and river cruises. The ocean vessels are lovely ships, with great staff and good food. Rooms are well equipped and nice size. We also enjoy the entire interior look of the ships. It is nice hat the layout on each ocean vessel is the same so when you cruise, it feels like you are coming home. Smaller ship, less people, no casinos, peaceful surroundings. We also appreciate Viking’s policy of guests must be over 18 years of age. No running, screaming kiddos roaming the ship. We find on shorter cruises there is a different clientele which was a little disappointing this time. Many folks we ate with talked about the lack of following the dress policies at the dining rooms. Viking needs to watch that this abuse doesn’t continue to ruin the cruise experience for others. People coming to the restaurants in bathrobes, minimal bathing covers and torn shirts and pants are unacceptable. Read Less
2 Helpful Votes
Sail Date: November 2018
We like Viking because when we check out at the end of the cruise we don't have a huge bill to pay for wine, sodas, bottled water, spa, laundry and shore excursions. The ship is light and bright and cheery. We'll layed out ... Read More
We like Viking because when we check out at the end of the cruise we don't have a huge bill to pay for wine, sodas, bottled water, spa, laundry and shore excursions. The ship is light and bright and cheery. We'll layed out and functional. All cabins have a balcony and a shower instead of a bathtub... which we prefer. There is a laundry room on each level and soap and fabric softener is included and the machines are free. My only complaint is not being able to make reservations for the regular dining room. We have found it not as well organized as the Table and Manfreds. No one under 18 is allowed on the cruise. So adults can actually use the pool. Also the pre and post additions to the Viking cruises are very organized and well run. Otherwise everything is done well on the Viking cruises we have been on. We already have 3 more cruises book with Viking in the next 2 years. Read Less
Sail Date: November 2018
Small ship experience very good however staff attentiveness is much less than on Viking River Cruises. Dinning options were very good. However, trying to get a coffee refill at breakfast was nearly impossible. Shore excursions were again ... Read More
Small ship experience very good however staff attentiveness is much less than on Viking River Cruises. Dinning options were very good. However, trying to get a coffee refill at breakfast was nearly impossible. Shore excursions were again not as good as the river cruise excursions - ship staff were not on top of local tour guides. Quality of shore guides was very inconsistent. Often excursions were delayed starting because local guides were not all there. Ship staff seemed unconcerned about this. Cabins were very comfortable and amenities good. Cabin staff excellent and responsive Public spaces beautifully designed and comfortable. Onboard shops were interesting and had unique items. The most attentive staff was in the perfume shop; she was friendly and engaging. The steam room and snow cave were very relaxing and a unique experience. Viking needs to focus on staff training to make sure that each staff member treats each guest as a valued person - start with a smile and a pleasant hello. Read Less
2 Helpful Votes
Sail Date: October 2018
This cruise covers a lot of places. Very interesting, and full excursions. We went from Madrid to Venice. With extensions on both. Madrid was a disappointment. The hotel was nice, but you had to pay for coffee after breakfast. This ... Read More
This cruise covers a lot of places. Very interesting, and full excursions. We went from Madrid to Venice. With extensions on both. Madrid was a disappointment. The hotel was nice, but you had to pay for coffee after breakfast. This should be free in the lobby. The street beggars are constantly asking you to buy their wares. Even when seated in outdoor restaurants. Very annoying. I would pass on this part again, and do more days in Barcelona. From Madrid to Barcelona we took a train. Very well organized and enjoyable. Viking did a great job here. Barcelona was beautiful. We went to Marsaille France, did the included tour. Next was Monaco. Loved seeing the palace and where Grace Kelly was buried. Warning to anyone taking this tour, it's all uphill, and quite a long walk. Next we went to Italy-Luca and Pisa. It's a very long day, but well worth the tour. You get to see a lot. And the tour guide was very informative. These were paid for excursions, and an 8.5 hour day. Our next stop Rome. Went to Vatican City and Sistine Chapel. I have to say I was disappointed, only in that it was chaos. Multiple tours, hundreds of thousands of people all going to the same place. It was beautiful, and glad I went, but be prepared for the crowds. You can not take photos in the Sistine Chapel. This was a paid for tour and a 10 hour day. Afterward we went through Rome, past the coleseum but it would have been nice to have a short stop for pictures. This excursion did include lunch at an Italian restaurant. It was very good, and offered homemade limoncello. Onto Sorrento and Pompeii. These were also paid excursions, and another long day. Sorrento is the home of limoncello (yum). Pompeii is an amazing city. Well worth the tour. It's a lot of rocky walking. Our guide was amazing, and humorous. Corfu Greece was next. Did the included tour. Much needed break from three days of long tours. Neat city, and nice tour. Dubrovnik, Croatia was also lovely, went on included tour. Can't say this tour was good. Left us to explore on our own. Town was having a huge celebration which had State dignitaries and thousands of people. Made sightseeing difficult. Our guide wasn't very good either. Split Croatia was a small walking tour, and then a paid for river boat ride. We loved the river boat ride. It stopped at a small restaurant to give us a local flare of wine and bread. Enjoyable. Guide was very good. This was also a paid tour. Last stop Venice. We were in the rain, so didn't get to see as much as we would have liked. The hotel is across the canal and you have to take a water taxi provided by Hilton. San Marco square was flooded, but still crowded. We went in the Doge Palace, it was huge, and cost $20 euro to go in. But worth it to get out of the rain. Viking dropped the ball on this part of the cruise. Leaving the ship was delayed. There was a lot of waiting. But retrieving luggage went smoothly. It all arrived at the hotel. Once at the hotel, rooms weren't ready, so you had to sit around. There wasn't enough seats for the number of guests. However, we kept checking on our room and got one early. The Viking desk in the lobby did not offer much helpful info. They have no tours except for the day from the ship. You are on your own. Leaving the hotel was very interesting. They retrieve your luggage at 9am outside your room. Take it to a ramp, you identify your pieces and then board a small water taxi with other guests and on o the airport, with your luggage. It's about 30 mins to the airport. The Viking rep there was very helpful. The airport was crazy. I suggest getting your boarding pass printed at hotel. There are two lines-boarding pass and no boarding pass. Even though I did ours electronically, the one for my husband was wrong, and it reproduced mine to him. So we had to get back in line to get him a paper one. Our cabin on the ship was 3053. DO NOT ACCEPT this cabin. It is right over the dance bar. EVERY NIGHT WE HEARD THE BAND FROM 10-12mid. Once we identified it, and complained, (Viking actually knows about this!) they couldn't move us, because the ship was full. Three days before leaving they offered us another room, but we declined because we were leaving soon. Food on the ship was amazing. But they have some buffet setup issues. Some of the offerings can't be reached, and others ran out numerous times. Wait staff wasn't always on top of things, and you would have to ask over and over for your drink. Though they were always there with beer and wine. Room was always cleaned well, and our steward Eddie was great. I would go again, but would definitely make sure my room was in a better location. Read Less
Sail Date: October 2018
We chose this cruise for the itinerary...Bergen Norway to Barcelona. Wonderful cruise except for the stormy seas and the bland food and the constant, annoying cello and violins! The food....the Restaurant took at least 2 hrs to ... Read More
We chose this cruise for the itinerary...Bergen Norway to Barcelona. Wonderful cruise except for the stormy seas and the bland food and the constant, annoying cello and violins! The food....the Restaurant took at least 2 hrs to complete a meal, but the food was better here than in the World Cafe (buffet). Mancini's was great, but not for all the time. We never did the Captain's Table, you have no control over what's on the menu. The World Cafe is where we ate most of our meals because it suits our attire, and hours. For breakfast, you at the same thing boring thing everyday. I tried to get an omelet once, but the "chefs" were too busy fooling around to pay attention to the customers waiting, plus it took forever when they did. Lunch and dinner were just boring and the desserts were all mini gel-filled things. Aweful stuff. In the dining room, you got a proper dessert, but again, we only went there sporadically because we hated how long it took. I will say that the gelato ice cream bar in the WC was very good. We love Viking generally, but the food was seriously lacking on this cruise. Even the "chocolate" show near the end of the trip was mostly unedible. I found lots of people throwing their stuff away, including us. Never gave hurricanes in the North Atlantic any thought in October, I thought they mostly stayed around Florida or up the eastern seaboard. I was wrong! The seas were very rough my friends! Nothing 'normal' people couldn't handle, but if you are at all prone to getting sick, this time of the year may not be for you. You take your chances, I guess. Our first port was Bergen..loved it! The North Sea, not so much. We love Amsterdam as well, but the included tour did not allow us to stay in town. The only time they allowed us off the bus was to look at up close at a windmill and take a canal cruise. Our absolute favorite stop was Brugges, Belgium!! Don't forget to buy chocolate!! LaHavre was a wasted stop. 3hrs from Paris left us weary from bus traveling all day...9hrs worth...and that was the INCLUDED tour! Wish we would have never done that one. I guess we could have done Normandy, but we weren't really interested. Portsmouth England was very windy, but had a great lunch at a local pub. We missed Falmouth England due to hurricane Michaels forces flooding the town. Porto was a great town, loved walking around there, even though it was raining on us! Malaga was beautiful, so was Cartegena! Barcelona's included tour was a huge disappointment! The fact that we didn't arrive in to port until 2pm was bad too. Only left with this scant few hours to see Barcelona, and as it turned out, we didn't really see anthing! Unless you stay a couple extra days at the end of this tour, you will not see much of Barcelona...except huge amounts of traffic! Sadly we can't really rate any of the entertainment in the theater because the seas were so rough we rarely went there. Tea! If your ship has "tea time" GO. It was fabulous! You might want to give it a day or two to slow down though. We didn't go the first week, but we did the whole second week with a lot fewer people! It was my sister's birthday and they brought her the most beautiful piece of cake and a bottle of champagne to her room! All ya gotta do is let them know! Read Less
2 Helpful Votes
Sail Date: August 2018
We are investigating who we would sail with for a round the world. So far RSSC, Oceania, Silver Seas, and Viking have been tested. We ditched RSSC after a sub standard cruise in South America. We sailed with Viking Ocean in 2 years ago and ... Read More
We are investigating who we would sail with for a round the world. So far RSSC, Oceania, Silver Seas, and Viking have been tested. We ditched RSSC after a sub standard cruise in South America. We sailed with Viking Ocean in 2 years ago and circled back for this itinerary. The service was almost as good as our previous cruise. . That cruise, no one ever said no to our requests. This cruise we had a few no answers. But mostly yes. The service was almost as good as before, but the service on the World Cafe Terrace was definitely an outlier with respect to service. We felt like we were being purposely ignored. No problem ever in side, in the Restaurant, Chef's table or Manfredi's. One marvelous day about 2 pm after a late excursion, we had to ask the supervisor twice for water. The wait staff all were standing at the bar facing away from the terrace, the ocean, and the diners. It was almost that bad a few other days. Never a problem inside. The room was fine. The excursions were good. Thankfully they have added strenuous excursions so we can work off the food intake. The fitness center was excellent..The internet was slow, but that was expected. The house wines (no silver package) were marginal at best. My SO kept to sparkling wine and I mostly had white. The menu was repetitive, which was very different from our first cruise with them. So I sense a small push to have folks with a little wine palate to head for the silver beverage package, if they are on the margin. The heavy drinkers will already be there. And a bit of a push to go with the food venues with an upcharge if it does not come with your room. Dont worry, we booked another cruise with them and have a river cruise in a couple of months. No line is perfect, but we sensed a little slipping with this cruise. Read Less
2 Helpful Votes
Sail Date: August 2018
This was our third Viking Cruise (second Ocean), and we have two more river cruises scheduled for 2019. In our opinion, Viking Cruises has always been at the top of our list. I'm not sure if they are experiencing growing pains, ... Read More
This was our third Viking Cruise (second Ocean), and we have two more river cruises scheduled for 2019. In our opinion, Viking Cruises has always been at the top of our list. I'm not sure if they are experiencing growing pains, but.. Viking does a poor job at advising passengers that they are put in the back of the bus when it comes to booking amenities such as Optional Excursions, Included Excursions, Restaurants, and other Ship activities. If we had know that Class of Service was a direct tie to options, we would have never booked it. All of the optional tours were sold out when we were allowed to book them. All of the included tours were only available in the afternoon. Don't get me wrong, we were pretty excited to be able get the lowest fair available for this Cruise, but we paid a price for the options!!! To say the least, we were disappointed!!! Utilizing Viking Travel leaves a lot to be desired!!!! At one point, we were about to board our flight for our extended stay in Edinburgh. I'm not sure why, but we got stuck paying for our luggage at a tune of GBP 130. We were told by a Viking Customer Service Rep to refer to the "Fine Print". I sent a claim to Viking Customer Relations, but received a canned response that it will take 5 Business Days to review and respond. The entire staff on the ship exceeded our expectations. Overall, Viking has dropped a notch in our books from "Excellent" to "Very Good". Read Less
1 Helpful Vote
Sail Date: August 2018
I wanted to see my homeland of Scotland and Ireland. With the highlight of the trip being two days in London. We pre-toured in Oslo with a train ride to Bergin, fantastic. We finished the cruise with three days in Edenborough, again a ... Read More
I wanted to see my homeland of Scotland and Ireland. With the highlight of the trip being two days in London. We pre-toured in Oslo with a train ride to Bergin, fantastic. We finished the cruise with three days in Edenborough, again a fantastic stay. The tours from the ship were not of the caliper of previous voyages with Viking. We were driven by museums and castles, and told that if we had more time we could go in. For a few dollars more tickets to castles and museums could have been purchased and that cost past on to the consumer (me) as part of the cost of the cruise. The crew was fantastic, I am amazed that they can remember the names of all the customers. On our first night in the Restaurant, out server introduced herself and then responded that she had met us before. She was correct, she was working on our previous cruise. To myself and other guests that I spoke to, a big disappointment was planning on two days in London. We were hoping to see the sights and felt cheated that London (Greenwich) was only a convenient Disembarkation / Embarkation point that the customer only had a few hours to visit. Embarkation left a lot to be desired, too many buses going to the airport for the transition to Edinburgh, and to many flights to the next destination. The Viking Travel people did not include a baggage allowance for the flight, we and other customers had to pay the fee out of pocket. Recommendation: Make the ride to the airport a city tour, explain what we are seeing and take a roult that would allow the customers to at least see London if not able to experience London. Instead of using the airlines, send the customer from London to Edinburgh by train, it would have been a 3 hour trip, we would have seen the country and Viking could have reserved an entire car. The Viking Air people on this trip did not seam to be engaged in the product Viking was selling. Twice I had to contact them to issue tickets from London for the extention in Edenburgh. I am looking forward to a river cruise in 2020, not sure if I will due another ocean cruise. Read Less
3 Helpful Votes
Sail Date: July 2018
Sun is the most beautiful ship. Decorated in luxurious Scandinavian style, she absorbs people well. The cabins are nice, with a seating area and a small balcony (deluxe veranda level). Service is great, as is the food, generally, although ... Read More
Sun is the most beautiful ship. Decorated in luxurious Scandinavian style, she absorbs people well. The cabins are nice, with a seating area and a small balcony (deluxe veranda level). Service is great, as is the food, generally, although it is sometimes difficult to get a table at dinner, especially when they have two shows on the same night. The included excursions are usually basic orientation coach or walking tours. The optional excursions are pricy, but the Flåm railway was amazing!. You can buy a drinks package which gives you all your drinks rather than the rather basic quality wines (also beer and soft drinks) with lunch and dinner. Bar prices are steep and subject to a service charge. We did the Viking Homelands cruise which covered the Baltic and some Norwegian Fjords. The day in Berlin (from Warnemünde) was not enjoyable. We were put on a scruffy old "ersatz" train for over two hours in each direction. No Aircon so you had to open the windows and the noise was terrible. Then a coach tour (sit on the right or you'll see nothing). They dropped us in Gendarmenplatz which was a long way from anywhere. Tourist attractions are mostly museums. When we got back, because we were the last people off the train (due to our carriage not actually stopping next to the platform) and being rather slow walkers, we were right at the back of a queue of some 700 people. It took nearly an hour to get everyone on board, by which time it was after 9pm and all the restaurants were full. This was pure bad organisation on the part of Viking, who made no concession to the large number of slow walkers - these guests could easily have been put in carriages nearer the other end of the train, minimising the walking distance. Unlike on the river cruises, there are no slow walking tours. I'm not sure why, when most of the tours have multiple groups. Read Less
Sail Date: July 2018
The VIking Sun is a fine ship. However, there were several areas where the service and amenities were poor. Dining -- The service at the main Restaurant was terrible. It was difficult to get a table when we wanted it, and because ... Read More
The VIking Sun is a fine ship. However, there were several areas where the service and amenities were poor. Dining -- The service at the main Restaurant was terrible. It was difficult to get a table when we wanted it, and because our one experience was so terrible,we only ate there once on the entire trip. We were led past an available table by the window and seated at an interior table for no apparent reason. The wait staff pretty much ignored us when we asked for things like missing silverware and refills of water and butter, When they did bring tour food, the service was rushed and very impersonal. -- The Chef;s Table restaurant was far too pretentious with a waiter reading the menu to us (It seemed she had no other function) and with tiny portions. We had to ask several times to get our wine glasses refilled and then the waiter filled only about 1/10 of the glass. -- By contrast, Manfredi's was excellent - both food and service. -- We ate almost all of our meals at the World Cafe as the default option. Food and selection were good, but of course it is self service with the result that our dining experience was far inferior to those of our previous Viking cruises where we got to know the wait staff and they got to know us and cater to our specific tastes. Excursions -- The guides varied considerably in quality from the high point, the Communist Flashback in Tallinn, Estonia, to the low point, the guide in Copenhagen sho spent most of his tour telling us how he hated tourists (we left the tour in the middke and continued on our own). Read Less
Sail Date: July 2018
Our first Viking cruise was on the Danube River. It was great, so we decided to try the Ocean cruise. Good decision. The Viking Sun is a beautiful ship. We did the Homeland tour around the Baltic Sea, visitng many beautiful cities. If ... Read More
Our first Viking cruise was on the Danube River. It was great, so we decided to try the Ocean cruise. Good decision. The Viking Sun is a beautiful ship. We did the Homeland tour around the Baltic Sea, visitng many beautiful cities. If you like historic old towns, cobblestone streets, and beautiful mountains this is a great itinerary . Our cabin had plenty of space. The heated bathroom floor was nice. Embarkation and disembarkation went very smoothly every day, even when large numbers of people returned from a tour. Dining was a pleasure. The service was very good. If you don't take the special spirits package, you can still ask for a different wine. Usually they offer a house white or red, but I prefer a rose and was given it when I asked. The food was excellent. The World Cafe had excellent selections as a buffet. We were able to make 2 resevations for the Chef's Table and Manfridi's the first day on board in addition to the one we made prior to boarding. We enjoyed the entertainment in the Theather. Port talks were helpful, but you can also watch them on the TV. The music shows were very enjoyable. We enjoyed all the tours but a highlight was the Home visit in Stavanger. It was great to visit with a local. We almost did not get to do it. Only 10 people go, one morning & one afternoon visit. Our afternoon visit was cancelled because not enough people booked it. They told us we could go to the meeting spot for the morning group and if someone did not show up we could go, Got very luckly that 2 people did not show up and we were added to the group. They will also wait list you if it is a few days in advance and someone cancels. So don't give up if there is a tour you really want. I would aslo recommed the Flam train tour in Norway. A long day but worth it for the beautiful views. Read Less
Sail Date: July 2018
We have cruised Viking previously( River Cruises ) and found Viking to be professionally run excursions. This trip was no exception. We enjoy the individual attention afforded to us on the River Cruises and Viking has made Ocean cruising ... Read More
We have cruised Viking previously( River Cruises ) and found Viking to be professionally run excursions. This trip was no exception. We enjoy the individual attention afforded to us on the River Cruises and Viking has made Ocean cruising more enjoyable by having only 900 passengers on a ship that could accommodate many more. Viking Sun was a beautiful ship with plenty of options for us passengers. The food offerings and entertainment were exceptional. The itinerary was spectacular with once in a lifetime views. The staff on board were very attentive to our needs and very professional. The ship had many places to relax and were always available to passengers. The entertainment was excellent. Each night there was something different and appealing to different tastes.The main dining room and the specialty restaurants were well staffed and the quality of food was exceptional. The overall experience was beyond expectation and I would recommend this itinerary and this ship to anyone in the future. Read Less
Sail Date: June 2018
This cruise was chosen because of the cities visited and the length. Overall the boat was terrific, the food great, the room service sensational. We enjoyed the infinity pool everyday as the weather was beautiful. The shore excursion ... Read More
This cruise was chosen because of the cities visited and the length. Overall the boat was terrific, the food great, the room service sensational. We enjoyed the infinity pool everyday as the weather was beautiful. The shore excursion were good with some being better than others. I felt Swedens excursion could use an update. The staff tried its best to get my luggage on board, but alas I had no luggage for the whole trip. except for my carry on. I am not sure wether the fault was with the airline, Air Canada, or Viking. The upside was that I got what clothes I had cleaned free of charge. The spa experience was terrific and the entertainment was excellent. We also experience the medical facilities as my sister had a kidney stone issue. All in all the trip is one I will always remember for the good and the unfortunate. Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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