1 Helpful Vote
Sail Date: January 2018
Ship & crew were far & above expectations. Food was excellent @ beginning of cruise but average by the end, was to bland for my taste. Excursions were excellent, some countries guides were below average. The ports were good, some ... Read More
Ship & crew were far & above expectations. Food was excellent @ beginning of cruise but average by the end, was to bland for my taste. Excursions were excellent, some countries guides were below average. The ports were good, some could have been skipped & more time spent @ other ports. No sports excursions such as golf, sporting events ( would have loved to go to cricket or rugby matches. No deep sea fishing. Viking could have gotten well over 30 people for these activities. The medical staff was excellent. Our room was great. Housekeeping was excellent WiFi was always an issue. Entertainment was good, lecturers were hit and miss, seemed to be overrun by UK lectures. If I’m in the Far East would liked to have had Far East lecturers not British etc. Also UK entertainment was to much, especially comedians., with most of the passengers US Or Canadian don’t get British humor But everything put together was well above my expectations. Especially being Vikings first round the world cruise & going to many ports they have never been too Read Less
2 Helpful Votes
Sail Date: January 2018
Viking offered their first world cruise that for us started in Los Angeles January 5, 2018 and ended in England on May 5, 2018. 4 months, 25 countries and 52 ports. I can't say enough how much the crew on Viking exceeded every ... Read More
Viking offered their first world cruise that for us started in Los Angeles January 5, 2018 and ended in England on May 5, 2018. 4 months, 25 countries and 52 ports. I can't say enough how much the crew on Viking exceeded every expectation and provided customer service that was 5 star ++! You can not imaginine how efficient being on board ship allows you to make the most of your time, not only while at sea but also when at a port of call. Viking offers included tours at every port of call, along with many optional tours at each port. You can also go ashore in most countries and tour on your own. Most, not all ports, are very closet to if not right at city centers or you can take a taxi or "Tuk Tuk" to your desired destination. While on board Viking ships, 6 now in use and I believe another 8 or more under construction, there is so much offered that you can either choose to participate or not. We enjoyed the "Trivia" sessions where when at port for 1 hour you team up and play Trivia answering 15 questions and then a final team playoff. You not only learn a lot but get to meet so many new friends. The nightly entertainment was exceptional and changed as new top notch tallent came on board every few days. Most important is Viking's service. I expect a high level of service and my expection was exceeded time after time. Their staff from the Captain, first mate, Cruise Director, Hotel Manager, Chef and down to each employee treated you like family with smiles and chit-chat. We have already booked another cruise with Viking and are looking forward to seeing many old friends and can't wait for our next adventure on Viking. Don't wait or procrastinate, your own "Trip of a Life Time" is waiting for you...you won't regret it as you will have so many adventures and meet so many new friends to share your experience with on board Viking. Go see, experience new countries and share with your friends. Have lots of fun! Read Less
Sail Date: December 2017
We have always enjoyed cruising with Viking. First with their river cruises and then Ocean cruise. We initially were skeptical about a 120 day ocean cruise but we were. very happy that we chose to take this cruise. I had some food allergy ... Read More
We have always enjoyed cruising with Viking. First with their river cruises and then Ocean cruise. We initially were skeptical about a 120 day ocean cruise but we were. very happy that we chose to take this cruise. I had some food allergy issues but the staff were very good to make sure my needs were accommodated. The staff of the ship were excellent. From the Barista who made us Capuchinos, to the bartenders and all the dining staff in the various restaurants. The Captain had a good sense of humour and kept us informed of what was going on. The Cruise Director was outstanding in all aspects and readily available to talk to anyone. The entertainment throughout the cruise was excellent. The enrichment lectures were very good for the most part. The shore excursions surprised as and were very good. Overall, no complaints at all. I would gladly recommend this cruise and Viking to anyone. Read Less
3 Helpful Votes
Sail Date: December 2017
Viking has thought of everything to make this World Cruise the best of everything. The entertainment, excursions, enrichment, and food have all been exceptional. Viking has staffed this World Cruise with their best people in every ... Read More
Viking has thought of everything to make this World Cruise the best of everything. The entertainment, excursions, enrichment, and food have all been exceptional. Viking has staffed this World Cruise with their best people in every department. Thus service is excellent. We have enjoyed cooking classes on days at sea. The enrichment program speakers have been very good and come from a variety of backgrounds including art history, government, retired military, and even a cookbook writer. Please note that this cruise is not for handicap or elderly people. The excursions require quite a bit of walking, climbing stairs, and stamina. No excursion is wheel chair, scooter, or walker friendly. Getting around the ship can be maneuvered easily when the seas are calm. We have encountered quite a few days of rough seas when even able bodied guests have struggled to stay on their feet. All in all our expectations have been more than met on this wonderful Viking Sun. Read Less
5 Helpful Votes
Sail Date: December 2017
We have traveled on several Viking River Cruises in Europe that are fantastic. Friends raved about a cruise in the Aegean and Mediterranean Seas on the Viking Star. One look at the web shots of the Viking Sun convinced us to take the ... Read More
We have traveled on several Viking River Cruises in Europe that are fantastic. Friends raved about a cruise in the Aegean and Mediterranean Seas on the Viking Star. One look at the web shots of the Viking Sun convinced us to take the three-week cruise from Miami to Los Angeles. All of our expectations were exceeded. Transfer from the airport to the ship was efficient. Boarding took about 10 minutes and we met our friends who took the Viking Star cruise in the cafeteria. Food at all of the venues was terrific. There were even Chinese pork dumplings at breakfast. Manfredi's was especially scrumptious. Kudos for the lobster stir-fried noodles at 10 o'clock PM by the pool. The Scandinavian decor and accommodations on the entire ship were clean, sleek and comfortable. The Theatre was especially well-done. It was a perfect venue for he entertainment and lectures. The quality of the musicians, singers, magicians and lecturers was the best among the several cruise companies that we have used. The most impressive part of our experience was the friendliness of the staff from the cabin attendants to the captain. Some of the lecturers told us that they had never been welcomed as well or treated as well as they had on this cruise. They said that when the staff is treated well by the company it shows in the quality of their service for the passengers. We want to especially that our wonderful cruise director, who had a wonderful personality and a startlingly powerful mezzo suprano voice. Our staff guide on the trip to Havana was lovely and made the tour especially enjoyable. Later we learned that she was the captain's wife! Bus 49 forever! We meet terrific fellow passengers and were sad to leave half of them when we disembarked at Long Beach. However, we are enjoying their blogs during the rest of their round-the-world cruise. We've signed up for the Bergen to Iceland cruise on the Viking Star in 2019. Read Less
2 Helpful Votes
Sail Date: December 2017
I chose this cruise because it is special since it is Viking’s Inaugural World Cruise and stops at some places I have always wanted to experience and it is adults only. The ship is beautiful with “the best of everything “ in all ... Read More
I chose this cruise because it is special since it is Viking’s Inaugural World Cruise and stops at some places I have always wanted to experience and it is adults only. The ship is beautiful with “the best of everything “ in all areas. There are several choices of places to have delicious meals. I have never experienced such service. The staff bends over backward (with a smile) to make sure you have a wonderful time. There are always activities if you choose to participate or many places to relax if you would rather not. I was disappointed in many of the ports, although I presume to understand the reason. There were many industrial ports where you had to take a rather long bus ride into the city in order to take an excursion or explore on your own. My main disappointment was the time in some of the major ports. I had the expectation that, when there were overnights in a particular port, having 2 days in that port. One day for an excursion and another day for either another excursion to go into the city on your own. I am EXTREMELY disappointed that I had no time Read Less
1 Helpful Vote
Sail Date: December 2017
We took the 141 day cruise because it hit most of the places on our bucket list and it was in celebration of our retirement. The ship was quite nice and our cabin was spacious enough. But after 4 months we started to get bored with the ... Read More
We took the 141 day cruise because it hit most of the places on our bucket list and it was in celebration of our retirement. The ship was quite nice and our cabin was spacious enough. But after 4 months we started to get bored with the menu, it had been repeated once already. The activities were getting humdrum as well as the entertainment. At the beginning of the cruise, there was a great variety but near the end it was very drab and a lot of countrywestern music which I hate. I wanted to see more illusionists and modern music. Most of the ports were quite nice but it was very very very hot and humid. We had many people nearly pass out, including myself, from the heat. China and india were very polluted and filthy. There was garbage everywhere. Because of my asthma, it was difficult to breathe. Most of the ports we docked at were commercial ports unlike most of the other cruise line ports. That was very disappointing. Read Less
1 Helpful Vote
Sail Date: December 2017
Embarkation in Miami was disorganized. Our luggage from the hotel was put on two different buses and the port employed porters would not load the luggage until a tip was paid for each bag. The ship was beautiful and at no time did it ... Read More
Embarkation in Miami was disorganized. Our luggage from the hotel was put on two different buses and the port employed porters would not load the luggage until a tip was paid for each bag. The ship was beautiful and at no time did it seem crowded. Lots of areas to relax in a quiet spot when that is what you wanted. The stateroom was nice and the room steward was excellent. The food and service in all of the dinning venues was excellent. The service in the Explorers Lounge was sometimes hit or miss. Most of the shore excursions were good, but the Quiet Vox should be used on all excursions both on the bus and during the walking portion of the tour. Some of the buses had PA systems that were not very useful. All of the tour guides should be full trained on how to setup and use the Quiet Vox as we had to show a couple of the tour guide how to sync the individual units to the tour guides system. We are definitely going again with Viking on the 2019 World Cruise. Read Less
6 Helpful Votes
Sail Date: December 2017
Enjoying immensely our 141 day world cruise, which is Vikings first. First class in every way except the included shore excursions - so don't consider that shore excursions are included when weighing up if this is the cruise for you. ... Read More
Enjoying immensely our 141 day world cruise, which is Vikings first. First class in every way except the included shore excursions - so don't consider that shore excursions are included when weighing up if this is the cruise for you. You have to buy your port excursions through Viking or independently online unless you want crap and don't mind wasting your time. They may look great in print, but this has been our experience port after port. We have sprung for some of Vikings upgraded tours and they have been adequate. We have also booked online through Viator and had wonderful experiences. Amazing cruise director Heather Clancy. Far more things to do on board than we ever expected. Most not needed in our opinion. More wheelchairs and scooters onboard than we ever expected too, since you read in Vikings info that they are not allowed. People who are not able bodied, but who still attempt shore excursions beyond their ability have added to our frustration as large groups are slowed to the speed of the least able bodied. Food is wonderful. Staff fantastic! Read Less
Sail Date: December 2017
This trip was everything and more that one would expect from Viking. It was our first ocean experience with them although we've done two Viking river cruises. From the time we arrived at the Port of Miami until we were loaded on ... Read More
This trip was everything and more that one would expect from Viking. It was our first ocean experience with them although we've done two Viking river cruises. From the time we arrived at the Port of Miami until we were loaded on buses for the LA airport, it was indeed the trip of a life time. This ship was simply spectacular! We were very hesitant to book an ocean cruise as the idea of a floating hotel of 2-3,000 passengers did not excite us. We were even skeptical of Vikings 930 passengers. That apprehension quickly disappeared, as we never felt like we had that many fellow cruisers. There are so many 'intimate' areas throughout the ship where people can read, chill out, play cards . . . We booked an Explorer suite and WOW, it was nothing short of amazing. The layout and amount of space was incredible. The dining options really appealed to us. We don't mind buffet style for breakfast and lunch but enjoy a traditional sit down with wait staff for dinner. It would be hard to chose between Manfredi's and The Chef's Table, as both offered fine dining with separate twists. The Chef's Table was SO intimate and we met the chef each time we dined there (6), which was quite special. Manfredi's offered a wonderful Italian style menu with beautiful wines - we enjoyed it almost a dozen times in our 23 day cruise. On board entertainment is not particularly important to us but we did attend about 6 evening performances, which were really quite good. Unfortunately we were looking forward to The Kitchen Table excursion but it was not available on this trip. Instead, cooking classes were offered on sea days and we attended 3. We had SUCH a good time. The classroom is state of the art and with only 8-10 participants, it's just a really interesting 3 hours. Most of the on-shore excursions were educational and interesting but there were a few duds - particularly Nicaragua. We also felt that we spent too much time in Cuba, and wish that one of the Cuba days would have been added to Costa Rica, Cabo or even Guatemala. Cienfuegos was a very disappointing first port of call. The primary reason for us booking this cruise was going through the Panama Canal and we were not disappointed. We were both very prepared for this part of our cruise, having both read the book "The Path Between the Seas." The excursion the day before cruising the canal was great as we got a local look at both sides of the canal and the actual experience of going through the locks, experiencing this enormous feat of mankind, was beyond superlatives. We enjoyed this cruise so much that on the second day, we booked the Alaska cruise for 2019 and booked the exact same room! If we could afford it, we would have booked several. Read Less
1 Helpful Vote
Sail Date: December 2017
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and ... Read More
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and available amenities. I frequently walked on the decks and used the gym. I used many of the public areas throughout the day. I especially enjoyed the upper level of the Explorers' Lounge when I wanted a quiet spot and I enjoyed the pool area when I felt more social. My cabin was comfortable and most importantly had enough storage. I ate breakfast and lunch in the World Cafe. The food was good and I enjoyed the variety and ate out on the Aquavit Terrace as often as possible. I often had dinner in The Restaurant and was pleased with the selections offered. I enjoyed multiple meals at Manfredi's and they were awesome. I often enjoyed tea in the Wintergarden and the scones were excellent. I also ate at the Pool Grill on days I returned late from an excursion and my food was cooked to order. I thought the entertainment was exceptional. The variety of guest entertainers was great. I believe new entertainers arrived every six days. Each of the three acts performed two nights so that after six days they left the ship. The Viking Band was awesome. They usually played with the guest entertainers on stage and played in Torshavn Lounge after the stage show. I have great memories of many nights listening and dancing to the music of these talented musicians in the Viking Band. The band sought requests and socialized with guests. I enjoyed The Viking Trio, the guitarist Laslo and the pianist Ferry. who played between 5:00 and 11:00 each day. Concerts in the Atrium we excellent.All the service was exceptional - bar staff, waitstaff, & housekeeping were the best. Educational speakers were excellent. There were too many out of the way industrial ports requiring long commutes to the desired destination. Excursion descriptions were glorified and inaccurate. The complimentary wifi was pitiful and it was very difficult to post on my blog. I preferred this ship to the larger options and would consider cruising with Viking again. Since this cruise was Viking's first World Cruise, I hope they learn from experience and improve in the area of shore excursions with accurate descriptions. Read Less
Sail Date: December 2017
We had planned for this Viking inaugural round-the-world cruise two years earlier, but we decided to get married one week before our departure - so it became our extended honeymoon and what a memorable honeymoon it turned out to be. ... Read More
We had planned for this Viking inaugural round-the-world cruise two years earlier, but we decided to get married one week before our departure - so it became our extended honeymoon and what a memorable honeymoon it turned out to be. Before signing up for the cruise, we studied the countries and ports we will be visiting. We were very impressed with the ports that Viking has chosen since most of them were not the frequently picked by the usual crowd. We were also glad that Viking has taken the chore of obtaining all the necessary visas at no cost to us. The entire embarkation and disembarkation process was a breeze and we were the envy of the passengers of other cruise ships docking nearby. Everything was top notch, services such as dining, entertainment and excursions, to the ship and cabin. Viking has always been rated numero uno for their river cruises, but after launching world cruises three years ago, Viking has been rated numero uno already for 2016 and 2017 - very impressive. Viking has won us over as life-long clients. Well done, Viking! Read Less
Sail Date: December 2017
We chose this cruise primarily for itinerary which included Cuba and some ports my husband and I had not visited before. We had previously taken a Panama Canal cruise prior to the opening of the new section. Ship and onboard experience ... Read More
We chose this cruise primarily for itinerary which included Cuba and some ports my husband and I had not visited before. We had previously taken a Panama Canal cruise prior to the opening of the new section. Ship and onboard experience was excellent. But ports of call experience was below our expectations. At several locations it appeared we were assigned docking locations that were less than prime which made it very difficult to explore shops or sites on foot just off the dock. We are used to taking a tour in every port, but then also being able to explore on our own near the ship if time allowed. In most of our ports we were not able to do this "right off the ship shopping/exploration" so our port experience was basically limited to the tours. Jamaica was substituted as a port after our Cuba port was changed from Havana to Cienfuegos. We loved Cienfuegos and Cuba but Jamaica was the worst port experience we have had on any cruise. We did take a tour, but our time would have been better spent if we had simply stayed on board in Jamaica. This was our first experience with Viking. Embarkation was the best we have EVER had! Read Less
3 Helpful Votes
Sail Date: December 2017
We have done 4 world cruises previously and wanted to try their first World Cruise 141 days.The ship is lovely the food was like most ships we did not as a whole enjoy the specialty restaurants the food was not the higher quality we ... Read More
We have done 4 world cruises previously and wanted to try their first World Cruise 141 days.The ship is lovely the food was like most ships we did not as a whole enjoy the specialty restaurants the food was not the higher quality we expected. The portions were small and usually too salty or strange to our taste that even though they were offered to the world cruise set free we canceled our reservations after the 5th try! The Italian restaurant was good but did not offer spaghetti or angel hair pasta without previous arrangement. The room was lovely we had a Deluxe Veranda and the heated floors and large flat screen TV was the best we had seen, even in some of the ships highest end rooms! The service was excellent the restaurant staff and bar service was top notch. Because the ship was financed by the largest Chinese Bank the serving staff had to be a large portion of the staff was Chinese and they were well trained and excellent at their jobs! They went overboard with their on board cultural experiences! Entertainment was often local and the ship usually did only one show unfortunately there was no way to display the talent properly. Their theater seating could not seat everyone on board so many had to stand or dodge the person in front or get there early to get the front row. For some reason the ship refused to do 2 shows a night even though they know neither the pool area or theater could seat everyone on board. This was something we had never run into before so if you are going for entertainment you might pick another ship. All entertainment except for 1 night a week at the disco (the dance floor will only accommodate 6 or 8 couples) the bar was the only place they had real rock and role to dance to everything else was very cultural high brow. Guitar, Chamber Music,Opera ,Piano and Violinist were the order of the day every day!!!! If this is what you like this is your ship but if you were raised on Rock and Roll like most Americans seek another ship! A once in awhile comedian or magician was a treat. Believe me this can make a lonnnnnggg World cruise! If you like musical theater and dance this is not your ship. The ports of call were standard fare and as they were new at this some mistakes were made they did not have the money to pay for us to cruise Hulong Bay as we were promised we were not happy! One of the best things on board was the large outdoor seating for meals on the stern. When the weather was good they threw all the sliding doors back and it was wonderful. The Spa is spacious and the extras they offer are great fun. The Gym is well thought out and works very well. Only it does not open early so if you want to exercise early or late you will find that it is closed to the guests and opened for the crew only! Beware we were told Cruise insurance was included of 150% when my husband became ill but they paid us less than 100%. There was no asterisk or foot note to say up to etc. even on the contract but the insurance company refused to live up to the promises that Viking made to us in their brochures so you might want to get additional insurance. In essence she is a lovely ship but would be better on a shorter cruise. Also beware the promises that Viking makes they will not pay 150% they lied! When I booked the cruise they said they had Zumba on board and they did not! Read Less
Sail Date: December 2017
We chose Viking because we had cruised with them on the rivers of Europe. We chose the 141 day World Cruise so we could see the world. We were not disappointed on either goal. Many friends asked before the cruise if 141days was too much ... Read More
We chose Viking because we had cruised with them on the rivers of Europe. We chose the 141 day World Cruise so we could see the world. We were not disappointed on either goal. Many friends asked before the cruise if 141days was too much and we weren’t sure but now that it is done we could recommend it without reservation. The ship was brand new and a beautiful design, elegant but comfortable, plenty of places to find a quiet spot to read. There were bridge lessons and duplicate play which was a surprise. The entertainment was fantastic and quite varied. Food was outstanding. Viking doesn’t nickel and dime you with a lot of extra expenses. On such a long cruise we actually got to know the crew well and crew members actually left the ship before we did and the good bye ceremonies were great. Our Cruise Director, Heather Clancy, was the most amazing talent and amazing person. As we left the ship to come home at 4:45AM in London, she was there to say good bye and give us a hug, as were the other Officers. She also led our Christian Worship each week. The house Band was amazing and backed up a wide range of entertainers on the stage at night and performed afternoon concerts in the atrium. The whole 141 days was the trip of a lifetime. Read Less
2 Helpful Votes
Sail Date: December 2017
The brand new Viking Sun, one of Viking’s many identical mid-sized ships to come, seemed ideal as it would be sparklingly new in every way. Then too, the itinerary sounded fantastic from Miami, Florida to London via the Panama Canal and ... Read More
The brand new Viking Sun, one of Viking’s many identical mid-sized ships to come, seemed ideal as it would be sparklingly new in every way. Then too, the itinerary sounded fantastic from Miami, Florida to London via the Panama Canal and Los Angeles, multiple south seas islands, New Zealand, Australia, Indonesia, Manila, Shanghai, Hong Kong, Southeast Asia/IndoChina, Thailand, India, Arabian ports, Egypt, Malta, Algiers, southern Spanish ports, and Porto Spain. Many cruise ship features that are usually paid extra en route were included in the quoted cruise fares which made it feel richer and more convenient, but of course passengers are getting nothing for free. Wi-fi, for example, which has been a ripoff for many passengers for years, was “free” but very marginal and intermittent at best. For a very long cruise one was basically unable to carry on much of modern ordinary financial or communications needs with such inadequate service. Many ports were simply too far from sight-seeing and cultural destinations to make visiting them much more than very long round trip bus rides. Partly this was poor planning and port selection by Viking. Partly it was a low pecking order in port assignments for a firm new to many world ports. It also showed shallowness of knowledge about the most desirable places to visit. Many passengers were experienced and well educated and in some cases experienced comical day tours for quite a bit of extra cost. This was also true of on board entertainment, much of which was sophomoric. There was quite a bit of crew rotation which caused service of all kinds to be quite variable. About the time young crew members knew and performed their jobs well, they’d be off the ship and new ones joined. The younger crew themselves were wonderful and eager to please, so it was management’s newness to long cruising that was at fault. Cabins or staterooms were new, clean, cheerful, functional, and all had small verandas. Food service consisted of a breakfast and nearly day long buffet, three dinner restaurants, and several small bars and snack sites. One dinner restaurant was walk-in and the other two were reservation only. Good food was had, for the most part, but portions were rather meager in the reservation restaurants. The chefs in these two were quite creative, often too much so for some people. I would say food was one of the better aspects of Viking Sun. Senior crew who interfaced with the public seemed inexperienced and sometimes rather rude. Many were not very fluent in cruise languages, primarily English. There were quite a few excellent lecturers on board between many ports who added much to the amateurish shore excursions and on board entertainment. They were knowledgeable and fine teachers on many subjects. Read Less
Sail Date: December 2017
We've always wanted to go on a world cruise (150 days) - and we had heard such wonderful things about Viking. Also, the Viking Sun was a new ship with modern electronics. The ship was a smaller one with less than 1000 passengers, ... Read More
We've always wanted to go on a world cruise (150 days) - and we had heard such wonderful things about Viking. Also, the Viking Sun was a new ship with modern electronics. The ship was a smaller one with less than 1000 passengers, which was great for us. All the appointments on the ship were clean, new and comfortable. A goodly number of dining venues was available and all were very good. The ship planned many, many daily activities just in case the shore excursions weren't enough. And at every port, there was always one included excursion. There were also a varied quantity of other excursions if you wanted to go in a different direction. The nice thing about the ship being smaller was that we rarely had to be tendered into port. Also, we visited ports that larger ships couldn't go to. Initially the Wi-Fi was too slow, but the management listened and arranged to have it augmented and sped up. Much happier after that. The en suite TV electronic system was marvelous. The service was wonderful and the crew always cheerful and attentive. Getting on and off this ship was much easier than the larger ships by far. Will definitely sail with Viking again. Read Less
Sail Date: December 2017
It was happening when we wanted to go, and to places that were on our bucket list. And we had previously been on a Viking River cruise . Which was totally outstanding. The ship was brand new, it was its maiden voyage. The ... Read More
It was happening when we wanted to go, and to places that were on our bucket list. And we had previously been on a Viking River cruise . Which was totally outstanding. The ship was brand new, it was its maiden voyage. The restaurants on board were magnificent, there wasn’t a detail that was missed. I don’t think you could ever beat how terrific the crew was, it was like a family. And you were welcomed home after your day ashore. This was a World Cruise, we were gone for 141 days, it was sad to leave the ship. The way the ship was set up, public areas, it was like going into someone’s private living room or library. The different lounges were absolutely amazing. We enjoyed this cruise so much, we booked another, a back to back. Starting in Stockholm and doing the Baltic and ending in Bergen and then going to the top of Europe and back to Greenwich. Read Less
Sail Date: December 2017
We have cruised before on several lines and had loved our experiences river cruising with Viking but a World Cruise was an entirely new experience for my sister and I. The itinerary was wonderful and covered several countries we had not ... Read More
We have cruised before on several lines and had loved our experiences river cruising with Viking but a World Cruise was an entirely new experience for my sister and I. The itinerary was wonderful and covered several countries we had not yet traveled to. It looked like a spectacular adventure so we said yes and booked.Viking exceeded expectations in every way possible! The crew was incredibly professional and every effort was made by each and every one of them to make our experience on the cruise flawless...and this cruise indeed was! My kudos to the cruise leadership team and each Viking team member we came into contact with. The cuisine was exceptional and provided variety and local food choices as well as elegant continental dishes. The customer service provided was second to none and the entertainment and on board expert lectures were extremely well presented. An opportunity to attend cooking classes and a first rate spa and gym completed the on board delites.If it is not obvious by now, I am a Viking Explorer for life and cannot wait to book our next trip! Read Less
1 Helpful Vote
Sail Date: December 2017
Inaugural world cruise that gave me an opportunity to see the world on a beautiful new ship. The ship is beautiful and has so many spaces for meeting friends or spending some quiet time alone. The crew was always helpful and went out of ... Read More
Inaugural world cruise that gave me an opportunity to see the world on a beautiful new ship. The ship is beautiful and has so many spaces for meeting friends or spending some quiet time alone. The crew was always helpful and went out of their way to make sure we were comfortable and had everything we needed. The guest speakers were excellent and the entertainment was excellent. Lots of local entertainers and a variety throughout the cruise. The captain was very friendly and gave a noontime status report. In every port we were provided with many options to fill our time. The dining options were very good and several local chefs joined the cruise to provide local favorites. Our cabin was comfortable and the staff were constantly checking to make sure we had anything we wanted. Viking went out of their way to make sure we had a memorable vacation. Read Less
1 Helpful Vote
Sail Date: December 2017
The Viking Sun is a beautifully designed ship. It is a combination of class and simplicity. Even with 900 plus passengers on board we found few occasions where crowding was a problem. The port selection was very good. Although we had ... Read More
The Viking Sun is a beautifully designed ship. It is a combination of class and simplicity. Even with 900 plus passengers on board we found few occasions where crowding was a problem. The port selection was very good. Although we had been around the world two years earlier, there were a lot of ports we had not visited. We loved seeing the pyramids, Shanghai, Sydney and Singapore just to mention a few of the ports. The staterooms are well designed however they are small as compared to other ships. If you need a wheelchair, walker or electric scooter, the veranda class staterooms are too small. In my case I had to lift the walker over the bed to get it out to the door. If that won't work out for you, you will have to go up a step or two for adequate room The stateroom storage is adequate for an around the world cruise. I may not bring as many clothes as Dee, however I make up for it in electronic devices. Viking understands that need by supplying a multiplicity of USB ports and 110 outlets throughout the cabin One of the untold benefits to the Viking ship is the heated bathroom floors. In colder weather it is a real boon, not to mention when you are just getting out of the shower The pool areas were great as were the hot tubs. The Infinity pool located aft is a blast. The main pool area is beautiful. There is plenty of space to lay around. One of the positive points of this area is In inclement weather the pool’s roof can be closed and that is a real blessing. The public areas are also beautifully designed. The atrium has great acoustics so you can hear the music even on the third deck of the atrium. This world cruise was unique for Viking. It was their inaugural world cruise as well as one of the first cruises for this ship. Given this, the cruise benefits were more than their usual. All world cruisers received the silver package. This added mixed and speciality drinks to their already standard wine and beer availability. Free laundry was also included for this cruise. I am told that both of these will not be available for free on subsequent world cruises. The staff was outstanding. Like all long cruises the service gets more personal the longer you are on board. In some cases it was like sailing with friends. There was some staff turnover during the cruise however aside from the new faces there was no change in the quality of service. There is little doubt that the better you know and respect the staff the more personal the service. Viking offers free WiFi on their cruises. For todays traveler this is a great benefit. I would love to tell you that it is as good or better than others, however it is not. At least three to four times a day wifi was just not available. As the trip neared its end the WiFi interruptions increased and the service became worse. Free WiFi is an included benefit but this WiFi benefit wasn’t worth even free. The same interrupted service was true with the television. On numerous occasions during the day the signal was just flat unavailable in the rooms. I include the ship board services in this category. Frankly it appears their whole IT system shuts down as everything including port talks, weather, education programs, and even the bow Camera was unavailable. They even went so far as to end 30% of the service 24 hours before the cruises final day. The food is excellent in all their venues. The World Cafe is the buffet venue. Each evening however they have destination type menus on the Aquavit Terrace related to your itinerary. The Restaurant is not only esthetically pleasant, but the food and wine are excellent as well and the staff was outstanding as well. The design of the Restaurant really may not lend itself to meeting friends or new people. The majority of tables were for two, and after a while shared tables were not offered. The specialty restaurants were excellent in variety, preparation, service and are at no additional cost. If you like Italian Manfredi’s is excellent. If you are more adventurous we would suggest the Chef’s Table. Room service was also very good. From the call to delivery it usually takes about 20 minutes to an half hour which is very reasonable. The one negative issue about their food and wine services was that they often ran out of items. It is certainly not a deal killer and may again be because of their unfamiliarity with this type of cruise and supply chain. The excursions were one of the few down sides of this cruise, in short they really need some work. They appeared to be very interesting on their face but on numerous occasions they didn’t live up to the hype. This may well be because they are new in this region of the world and they need to gain more experience. They do however offer one free excursion per port which is nice. Another thing Viking does well are the port talks. They not only introduce you to the next port, they also go over each excursion, what you will see, and the difficulty of the excursion. I would strongly encourage those with walking difficulties to listen to the port talks as what they classify as moderate may fall into the extreme category for you. The enrichment lecturers were excellent as well. There were a great variety of speakers available and their topics were timely and very interesting. Disembarkation however was very poorly handled. We were docked in the Thames River at Greenwich. For Viking it was a great PR move for getting off the ship it was a mess. Starting at about 2:00 AM they started ferrying passengers off the ship. At 8:15 AM it was our turn. Twenty minutes later they had the ferry filled and we started the 5 minute trip to the Greenwich stop. From there it was single file to the steep ramp. The steepness of the ramp caused problems for those with walking issues, in wheel chairs, or walkers with no one there to help. If it hadn’t been for a few kind locals it would have been a real trial for those in need. Once at the top of the ramp you walked into a park. 75% of the bags were sitting in the grass. Had it not been for the porters no one would have known where the bag sections were. The truth of the matter was if it hadn’t been for the porters it would have been a real mess. We have been on many cruises on a number of different cruises lines and in some cases Viking did not favorably compare to other cruise line we have traveled on. Over all Viking has the ability to give you a good ocean cruise experience but it has to do a lot of work to do before it meets it’s stated goals. Read Less
1 Helpful Vote
Sail Date: December 2017
Viking has the overall highest rating for river cruises and now that they are into Ocean Cruises, they are the best! It felt more like a family than simply paying guests and crew. The crew and officers are top notched personnel ... Read More
Viking has the overall highest rating for river cruises and now that they are into Ocean Cruises, they are the best! It felt more like a family than simply paying guests and crew. The crew and officers are top notched personnel with years of experience and professionalism. Captain and his mates sailed the state of art ship into ports of call with the highest safety measures with easy disembarkation and embarkation. The ship is tastefully and beautifully laid out with plenty of space and hideouts for 930 guests. Extremely clean and the service was superb. Good array of food choices with great specialty dining to just simple sandwiches. Total food indulgence can be experienced on the ship's inhouse Kitchen Table cooking classes carefully attended and taught by experienced and friendly chefs, not to mention the great wine pairing afterwards. Classes of 10 to 12 participants made the cooking experiences intimate and casually fun! Great job, Viking! Read Less
2 Helpful Votes
Sail Date: December 2017
We decided on the last minute to join this cruise and explore Cuba. The deciding factor was that we would spend an overnight in Havana. This provided an opportunity to spend more time in the culture. The hotel was beautiful. The ... Read More
We decided on the last minute to join this cruise and explore Cuba. The deciding factor was that we would spend an overnight in Havana. This provided an opportunity to spend more time in the culture. The hotel was beautiful. The experience was fantastic. Viking provided us a drive in vintage American cars through Havana. The driver was personable and friendly. After dinner we were then taken to the Tropicana nightclub for a colorful, entertaining musical dancing show. It was also a time to interact with your fellow shipmates over the bottle of rum provided the 4 of you at the table. The Cuban bus tour guide had perfect English and was well educated and provided wonderful information about Cuba and the people in a delightful manner. It was exactly what we were looking for in a trip. The ship is fantastic. The staff is attentive and professional. We absolutely loved the Chef's Table dinner. We loved how you could grab a cup of coffee or drink, and go find a place to just sit and enjoy it with a book. Very relaxing experience. Read Less
2 Helpful Votes
Sail Date: December 2017
We really enjoyed the Cuban experience but were very disappointed by the cancellations/changes in itinerary. A cruise which included Cuba, Belize, Cozumel, Key west, Miami was reduced to Miami & Cuba. We were informed prior to ... Read More
We really enjoyed the Cuban experience but were very disappointed by the cancellations/changes in itinerary. A cruise which included Cuba, Belize, Cozumel, Key west, Miami was reduced to Miami & Cuba. We were informed prior to embarking that the ports of Belize & Cozumel were scraped & we were not pleased. Some of the day excursions were unavailable. Also, we were not permitted to dock inn Havana which caused us to have to take a bus from our port to Havana which was more than 3 hrs. away; not good! The specialty dining was disappointing as well. Due to weather we were unable to visit Key West which was an added disappointment. Cuba was great but our time there did not make up for the rest. We have been on a Viking River cruise & have one scheduled again but would be very wary of Viking Ocean in the future. Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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