5 Helpful Votes
Sail Date: June 2018
Having previously taken a Viking River Cruise in China and had a very positive experience we try - glad we did. The Viking Sun was the nicest ship we have sailed. Previously we have cruised on Celebrity, Royal Caribbean, Holland America, ... Read More
Having previously taken a Viking River Cruise in China and had a very positive experience we try - glad we did. The Viking Sun was the nicest ship we have sailed. Previously we have cruised on Celebrity, Royal Caribbean, Holland America, Renaissance (Tahiti and out of business) eight cruises in total. This ship got it right in every respect. We ended up in a Junior Suite, cabin 6023. I was anxious that the location near the elevator may have been a problem, I called and was assured the cabins were almost sound proof - they were right. We had so much storage in terms of drawers that we did not even use them all. Lots of hanging space with a side for full length and another for full length. The bathroom had double sinks and a large shower. Heated floors and towel rack which were too hot had to cut them off but there is a control. Adequate water pressure and plenty of hot water with great fixtures in the shower. Two large televisions in the suite we only used the one in the sitting area which was very spacious with sofa, two chairs, coffee table and credenza/storage. The balcony was adequate, we had lunch there one day. No recliners just two chairs and a table. There were power curtains on the sliding doors and a second window floor to ceiling. Also a set of curtains between the sitting area and the bedroom were also powered. Mini bar was included in the price and stocked every day. Had a nice bottle of champagne on our welcome. Also champagne and a large cake on our anniversary! One nice perk is laundry and dry cleaning are included with the Junior Suite. FYI if you order same day service there is a charge I think 50%. Service was reliable. Cabin attendants were very good - friendly, thorough and service oriented. They worked in teams of two and really did a great job each day including de-wrinkling the bed spread and pillows each day. One "negative" for me was that drinks are included with meals, mini-bar is included as is room service 24 hours a day, but if you order a soft drink after 2:00pm when the dining room is closed you pay for it unless you do the Silver Spirits package - we do not drink much and chose not to do it. Mini Bar and room service were fine - just inconvenient and kind of silly since I could get it free in my room. One big negative was the excursions. Overall the excursions were lacking in terms of quality of information, amount of free time and audio equipment. To be clear the equipment which is stored in your cabin and you have to bring with you each time works fine but the guides in general were not familiar with it. Maybe new and over time will be fine. Had three solid guides Lisse in Copenhagen on the Pre-Cruise Extension, our tour to Lubek was very good and the tour to Voldendom the Windmills. We are photographers and really wanted more free time - in general we had 3-=45 minutes. Also you need to pay attention to the excursion descriptions when they say moderate trust that it is a bit strenuous. We had people with walkers and a broken leg trying to manage the excursions - felt bad for them because it was very challenging over cobbles, hills etc. Be honest for yourself and the others on the excursion. One thing that struck us on the cruise was that it never felt crowded. No matter where we went it was relaxing and pleasant. We dined at the World Cafe most evenings. Buffet was excellent in terms of choice and quality of food. Would recommend they place cream cheese by bagel toaster to avoid having to back track all the way to the first station from the last but otherwise really good food. Prime Rib was excellent. Manfredi's Italian was very good - I will say it was the loudest experience on the ship.It was full when we dined at 7:30pm and loud. by the time we left around 9;00 it was quiet. Explorers Lounge was a nice space as was the Winter Garden Tea Room! The cast for the entertainment was very good. Fun and friendly entertainers with themes that connected with the audience, Beatles, Abba, etc. The pre and post cruise extensions were not worth it for the money. The pre cruise in Copenhagen we stayed at the Radisson Blu Royal - great location and a beautiful view. Room was Euro 4 star not luxurious but adequate. The Movenpick in Amsterdam was not as good. Long walk to get to anything about a mile to the Central Train Station. There are other hotels closer into where everything is that they should have used. Hotel was tired and a bit dirty in the hallways. Room was adequate. Overall an excellent experience! Read Less
Sail Date: June 2018
We decided to take another cruise (3rd) with Viking because our friends, who we met on our first Viking river cruise a few years ago, invited us to join them. We thought it would be interesting to compare the ocean cruise Viking had to ... Read More
We decided to take another cruise (3rd) with Viking because our friends, who we met on our first Viking river cruise a few years ago, invited us to join them. We thought it would be interesting to compare the ocean cruise Viking had to offer to our two previous Viking river experiences and to other ocean cruises we had taken. The ship was gorgeous and comfortable. The staff onboard were attentive, pleasant and extremely professional. The dining rooms were all excellent. Manfredi's was the most desirable dining option (in our opinion) but in very high demand. It was difficult to secure a reservation to eat there once onboard. FYI, Viking grants those who have spent the most money on their cabin priority access to dining reservations and excursions. That may be the case with other cruise lines as well. Most of the dining was set up for couples. We travelled with friends, but saw a few couples who looked at our group longingly. They seemed interested in meeting new people but the dining room tables which are mostly set up for two people didn't facilitate that. We enjoyed our cruise but found that the included excursions were not anywhere near as impressive or enjoyable as those provided on the river cruises. Some of the extra excursions were disappointing as well. Overall, however, the beautiful ship and attentive staff made this an enjoyable trip. Read Less
3 Helpful Votes
Sail Date: June 2018
I have always wanted to see the Fjords and I think the best way to do them is on a ship. But we had never cruised before as we didn’t fancy being on a large, glitzy ship. We saw Jane McDonalds programme on the Viking Sky and loved the ... Read More
I have always wanted to see the Fjords and I think the best way to do them is on a ship. But we had never cruised before as we didn’t fancy being on a large, glitzy ship. We saw Jane McDonalds programme on the Viking Sky and loved the decor. The vast majority of the passengers were American. Although I believe there were a few Brits on board, we never found them. The ship is beautifully light and spacious. It was easy to find quiet corners. The cabin was large and very well appointed, with an excellent shower room. The bed was extremely comfortable and the cabin was very quiet. The steward did a great job of cleaning. The restaurants were all excellent with a wide choice of menus. The staff throughout the ship were unfailingly friendly, helpful and professional. The optional (paid for) shore excursions were very expensive and not, in our opinion, good value for money. But I have one major complaint. The ship was freezing due to excessive air conditioning.For The first half of the cruise we had cold and very wet conditions and, having been on shore excursions and getting cold and wet, the last thing you want is to board a freezing cold ship. Even when the weather improved all the public areas were subject to blasts of extremely cold air. We complained to guest services, restaurant managers and anybody who would listen. All the passengers we chatted to agreed with us. Surely one doesn’t expect to have to wear outdoor jackets or warm sweaters in the restaurants? So, to sum up, a fabulous ship in every way apart from the temperature. It really spoiled our enjoyment. Read Less
Sail Date: June 2018
We selected this Viking Ocean Cruise due to its extended Homelands Itinerary. Other lines do many of the same ports, but they don't do them all in one shot the way Viking does. We have done multiple River Cruises with Viking, so we ... Read More
We selected this Viking Ocean Cruise due to its extended Homelands Itinerary. Other lines do many of the same ports, but they don't do them all in one shot the way Viking does. We have done multiple River Cruises with Viking, so we were not apprehensive about trying the Ocean Cruising side with the company. Overall it was very good, albeit pricey. So, when comparing this itinerary to other lines, you get more ports, included and quality excursions, included wine and beer, and exceptional service. That being said, we have done other lines cruising Europe, and will continue to do so keeping an open mind. Viking is very good, but we have had just as much fun and enjoyment on those other lines. We primarily select a line for a unique itinerary, after that, if itineraries are same, we compare cost, value and quality. Viking is a more subdued experience with an older demographic. We are on the early age-side of their demographic, so sometimes we want more excitement, loud music, and some younger folks around us freely enjoying themselves rather than reading on a quiet deck with sipping a glass of something. Read Less
6 Helpful Votes
Sail Date: May 2018
The on board experience was excellent, food, service,entertainment. Everything just lovely. The Eidfjord Norway stop is scenic however there is nothing to do there except an excursion. There were no shops, nothing. Unfortunately the ... Read More
The on board experience was excellent, food, service,entertainment. Everything just lovely. The Eidfjord Norway stop is scenic however there is nothing to do there except an excursion. There were no shops, nothing. Unfortunately the Viking included excursions have sometimes 29 people assigned to one guide and in the more crowded stops, its hard to enjoy since you spend more time trying to keep up with the guide. In Stockholm the guide had almost 50 people (the whole bus) and it was crowded. We booked a two day tour with TJ Travel in St. Petersburg with a maximum of 16 in a nice van. Our guide Victoria was absolutely terrific and its a good deal less expensive than the optional Viking tour. For a two day stop, Viking had only one half day included tour and you cannot leave the ship there without an escort that has a visa waiver status. We stopped in Iceland on the way over from New York. We arrived to the hotel about 7am and the rooms were not going to be available until 3pm. We had to sleep in the lobby of the hotel. Fortunately we did get rooms around noon but it just ruined our first day and the hotel is some distance from town. There's a shuttle until 5pm but then you need to walk 30 minutes or so or take a cab which is about $20 USD each way. VERY disappointed with Viking for this treatment. The organized excursions were really good but we lost a day for a relatively expensive stop. The cabin was very nice, the staff on board was outstanding. The food was superb in all dining locations. Their entertainment was good and their seminars informative and well done. Read Less
Sail Date: May 2018
We like this trip itinerary. Ship was very nice and clean. Every restaurant food was great. Room service was fantastic. We love spa. This is our first ocean cruise with Viking, we did River cruise with Viking before. We ... Read More
We like this trip itinerary. Ship was very nice and clean. Every restaurant food was great. Room service was fantastic. We love spa. This is our first ocean cruise with Viking, we did River cruise with Viking before. We thought this ship is very small, once we arrived at port Viking sun is pretty big size and inside there are everything what we need and everywhere is enough spaces. Excursion of each port event are nice organized for city tour and proper duration for walking tour. Weather was much nicer than what we expected in May, every 8 country we were traveling sunshine and good temperature. Most of the top, we like no casino on ship and no children around. All staffs of ship are very kindness and knowledgeable what should know about their duty. I had bad experience with one of lady at front desk(passenger service desk) otherwise every where every staff are wonderful . We enjoyed very much this "Viking home land" itenaries and we wish stayed more over night at St. Petersburg. Read Less
1 Helpful Vote
Sail Date: January 2018
We traveled with Viking before and liked the way they did things The food was great the staff and crew weee wonderful attentive Although overworked! The crew and staff did their best to ensure everyone’s safety Some of the ... Read More
We traveled with Viking before and liked the way they did things The food was great the staff and crew weee wonderful attentive Although overworked! The crew and staff did their best to ensure everyone’s safety Some of the passengers were obnoxious demanding and very rude to the crew and staff More disciplinary actions should have been taken towards those obnoxious passengers though The ports of call were fantastic and there was so much to see We felt safe at all times Some of the passengers came on board sick and their coughs and colds spread like wild fire The medical staff was excellent and caring ensuring the health and stability of the passengers I wish though that some of the staff would not have been so negatively chatty with the passengers One in particular was the female singer who talked about the passengers in a very negative way She was the opera singer and thought she was the “star” of the Viking Sun She was very negative Unfortunately she is on the new around the world cruise this year 2019 that left early January Read Less
2 Helpful Votes
Sail Date: December 2017
I chose this cruise because it is special since it is Viking’s Inaugural World Cruise and stops at some places I have always wanted to experience and it is adults only. The ship is beautiful with “the best of everything “ in all ... Read More
I chose this cruise because it is special since it is Viking’s Inaugural World Cruise and stops at some places I have always wanted to experience and it is adults only. The ship is beautiful with “the best of everything “ in all areas. There are several choices of places to have delicious meals. I have never experienced such service. The staff bends over backward (with a smile) to make sure you have a wonderful time. There are always activities if you choose to participate or many places to relax if you would rather not. I was disappointed in many of the ports, although I presume to understand the reason. There were many industrial ports where you had to take a rather long bus ride into the city in order to take an excursion or explore on your own. My main disappointment was the time in some of the major ports. I had the expectation that, when there were overnights in a particular port, having 2 days in that port. One day for an excursion and another day for either another excursion to go into the city on your own. I am EXTREMELY disappointed that I had no time Read Less
6 Helpful Votes
Sail Date: December 2017
Enjoying immensely our 141 day world cruise, which is Vikings first. First class in every way except the included shore excursions - so don't consider that shore excursions are included when weighing up if this is the cruise for you. ... Read More
Enjoying immensely our 141 day world cruise, which is Vikings first. First class in every way except the included shore excursions - so don't consider that shore excursions are included when weighing up if this is the cruise for you. You have to buy your port excursions through Viking or independently online unless you want crap and don't mind wasting your time. They may look great in print, but this has been our experience port after port. We have sprung for some of Vikings upgraded tours and they have been adequate. We have also booked online through Viator and had wonderful experiences. Amazing cruise director Heather Clancy. Far more things to do on board than we ever expected. Most not needed in our opinion. More wheelchairs and scooters onboard than we ever expected too, since you read in Vikings info that they are not allowed. People who are not able bodied, but who still attempt shore excursions beyond their ability have added to our frustration as large groups are slowed to the speed of the least able bodied. Food is wonderful. Staff fantastic! Read Less
1 Helpful Vote
Sail Date: December 2017
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and ... Read More
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and available amenities. I frequently walked on the decks and used the gym. I used many of the public areas throughout the day. I especially enjoyed the upper level of the Explorers' Lounge when I wanted a quiet spot and I enjoyed the pool area when I felt more social. My cabin was comfortable and most importantly had enough storage. I ate breakfast and lunch in the World Cafe. The food was good and I enjoyed the variety and ate out on the Aquavit Terrace as often as possible. I often had dinner in The Restaurant and was pleased with the selections offered. I enjoyed multiple meals at Manfredi's and they were awesome. I often enjoyed tea in the Wintergarden and the scones were excellent. I also ate at the Pool Grill on days I returned late from an excursion and my food was cooked to order. I thought the entertainment was exceptional. The variety of guest entertainers was great. I believe new entertainers arrived every six days. Each of the three acts performed two nights so that after six days they left the ship. The Viking Band was awesome. They usually played with the guest entertainers on stage and played in Torshavn Lounge after the stage show. I have great memories of many nights listening and dancing to the music of these talented musicians in the Viking Band. The band sought requests and socialized with guests. I enjoyed The Viking Trio, the guitarist Laslo and the pianist Ferry. who played between 5:00 and 11:00 each day. Concerts in the Atrium we excellent.All the service was exceptional - bar staff, waitstaff, & housekeeping were the best. Educational speakers were excellent. There were too many out of the way industrial ports requiring long commutes to the desired destination. Excursion descriptions were glorified and inaccurate. The complimentary wifi was pitiful and it was very difficult to post on my blog. I preferred this ship to the larger options and would consider cruising with Viking again. Since this cruise was Viking's first World Cruise, I hope they learn from experience and improve in the area of shore excursions with accurate descriptions. Read Less
Sail Date: December 2017
We chose this cruise primarily for itinerary which included Cuba and some ports my husband and I had not visited before. We had previously taken a Panama Canal cruise prior to the opening of the new section. Ship and onboard experience ... Read More
We chose this cruise primarily for itinerary which included Cuba and some ports my husband and I had not visited before. We had previously taken a Panama Canal cruise prior to the opening of the new section. Ship and onboard experience was excellent. But ports of call experience was below our expectations. At several locations it appeared we were assigned docking locations that were less than prime which made it very difficult to explore shops or sites on foot just off the dock. We are used to taking a tour in every port, but then also being able to explore on our own near the ship if time allowed. In most of our ports we were not able to do this "right off the ship shopping/exploration" so our port experience was basically limited to the tours. Jamaica was substituted as a port after our Cuba port was changed from Havana to Cienfuegos. We loved Cienfuegos and Cuba but Jamaica was the worst port experience we have had on any cruise. We did take a tour, but our time would have been better spent if we had simply stayed on board in Jamaica. This was our first experience with Viking. Embarkation was the best we have EVER had! Read Less
3 Helpful Votes
Sail Date: December 2017
we initially booked when we were docking in multiple ports and Havana so were disappointed with the Cienfuegos docking only for cuba. We weren't able to tender in key west due to rough seas but had been there multiple times as we live ... Read More
we initially booked when we were docking in multiple ports and Havana so were disappointed with the Cienfuegos docking only for cuba. We weren't able to tender in key west due to rough seas but had been there multiple times as we live in the Miami area so that gave us an extra sea day pretty rough. The problem is that Viking doesn't offer much for sea days as far as activities and entertainment. When we finally did dock in Cienfuegos we had excursions to Trinidad and overnight Havana. The poverty in the rural areas is pretty much like may 3rd world countries. Trinidad had some interesting architecture the lunch was ok but it was very dirty. And they were selling a lot of not very interesting art. We stopped at the mill and had some aggressive vendors forcing birds to stand on you ! One guy grabbed my baseball cap off my head to put on palm leaves I grabbed it back! The overnight Cuba was amazing, although a bit of a hassle with the overnight bag and four hour bus ride each way. The old Havana area was amazing the food was amazing and the classic cars and Tropicana show were all amazing ! The hotel was dated but had a beautiful beachfront location. I wish they had planned it out better and more time in Havana! The people were warm and interesting and welcoming of Americans! Once back on the boat we opened our champagne in the minibar for our cuba sail away. Again was amazing! The boat is breathtakingly beautiful and clean. Service was hit or miss, food was ok in Chefs table and Excellent in the main dining restaurant and Manfredi's Italian. We opted for the silver spirits package once onboard and enjoyed top shelf single malts and grey goose included! The crowd on board were older with a mix of some 40-50's looking to visit cuba. Everyone was well travelled and great in conversation especially after a few scotches! The explorer bar was my favorite and they made the best drinks! The whole boat was very cozy and never felt crowded. The shows were cute if not cheesy and the performers all mingled with the travelers which was awesome! We had a penthouse veranda cabin which was well laid out and nice shower bathroom with warming floor! Spa was nice and new have to check out the ice room! The immigration process in and out of cuba was very easy although we did buy some art in Havana and had to show immigration the receipt or we would have had to pay a 10 CUC tax on leaving the customs area so have some cash when leaving if u have art! the cuc to dollar is essentially a 1 to 1 so not too confusing some vendors even took dollars but u should exchange some CUC when u arrive at the port. So overall a great trip with some minor kinks that Viking hopefully will work out. A great way to see cuba ! Read Less
Sail Date: December 2017
Wanted to visit Cuba and love sailing with Viking so this was a good fit for us. Rated very good instead of excellent because we did not dock in Havana. Instead we were tendered in Cienfuegos, which is about a 4 hour drive to Havana. ... Read More
Wanted to visit Cuba and love sailing with Viking so this was a good fit for us. Rated very good instead of excellent because we did not dock in Havana. Instead we were tendered in Cienfuegos, which is about a 4 hour drive to Havana. Viking offered an included overnight excursion to Havana which we did. We rode in a bus to Havana, visited an artist in their home, had a good tour of old Havana and had a nice lunch with music. Hotel was nice. For dinner, we were picked up in the classic convertibles (a highlight for us) and driven to another restaurant, then onto to Tropicana. Wonderful show. Next day on way back to ship, did a tour of Bay of Pig museum...this could be excluded in future tours, in our opinion. We also did the included excursion to the city of Trinidad. Drive was a little over an hour. Saw more of countryside. Good tour. We had read postings from others who did this trip 2 weeks prior to us so we were prepared with hand sanitizer, tissues, etc. 2 of the restaurants we went to did not have flushing toilets...attendant had to prime them with water after use (maybe too much info there) Sun is a beautiful ship. Never feels crowded. We enjoyed entertainment in the Exployers Lounge and Atrium Bar. The Long and Winding Road show poolside was fun as was the ABBA show. We found service aboard to be wonderful. We were very surprised that they ran out of Chardonnay on Day 2 of our cruise. Our favorite dining is at Manfredi’s. No cost but reservations required. The Restautant also has wonderful food. Not a big fan of The Chefs Table as you have no idea what menu they will offer when you make reservations prior to sailing. It is fixed menu but does have wonderful wine pairing. Would be nice if they would post menus on MyVikingJourney so you could select a day with a menu you would enjoy most. Read Less
Sail Date: December 2017
We chose to go to Cuba because it was a once in a lifetime experience. There is no telling when and if the US will cut off relations with Cuba. It was quite a memorable experience to say the least. However, it wasn't the trip that we ... Read More
We chose to go to Cuba because it was a once in a lifetime experience. There is no telling when and if the US will cut off relations with Cuba. It was quite a memorable experience to say the least. However, it wasn't the trip that we initially signed up for. On several occasions we were scheduled for dinner reservations, however when we arrived at the dining room, we were told they did not have our reservations. The first incident, we were told that we called and cancelled our reservations, which was not true but we were able to have dinner that night. We then made a second reservation and when we went to eat, we were told they did not have a reservation for us. We were then asked to wait or come back later, we said forget it and left. Our excursions were booked before the cruise. While others received their excursion tickets, ours were missing. I had to go back later to check on them and they were ready for me the next day. We did enjoy our excursion experiences after the ticket hiccup. Overall, the trip was enjoyable except the mishaps with the restaraunt reservations and excursion tickets. We enjoyed the food and the cabin was very nice. Read Less
1 Helpful Vote
Sail Date: December 2017
I really wanted to rate this trip a 4.5..... We had taken a Viking River cruise and wanted to try a Viking Ocean cruise. We chose the Cuba cruise, based on the itinerary which also included Belize, and were disappointed when we were ... Read More
I really wanted to rate this trip a 4.5..... We had taken a Viking River cruise and wanted to try a Viking Ocean cruise. We chose the Cuba cruise, based on the itinerary which also included Belize, and were disappointed when we were informed of the itinerary changes 4 months before departure (Belize was dropped), however, we were more than satisfied with the options Viking offered to compensate for the changes. The ship was fantastic. It was the perfect size, spacious and well-designed. We had one of the larger cabins (Penthouse Veranda) and were very glad we upgraded, although I could have been happy in a "Deluxe" cabin. We liked the extra closet space and larger bathroom. In addition, at our cabin level, we were able to make dinner reservations and select our excursions earlier than lesser-priced cabins, which meant we pretty much got what we wanted, when we wanted it. The staff was wonderful and attentive. The excursions were also well-done and the guides were very knowledgable. I only had two minor complaints. The gym/fitness room is beautiful and well equipped, however, no classes were offered. It would have been nice if some stretch, yoga, Pilates classes had been available. Even small sailboats like Windstar offer early morning classes on the deck. It just seemed a shame that they did not take full advantage of the wonderful workout facility. Secondly, guests need to be aware that the Chef's Table menu changes every three days and alternates between Scandinavian, Asian and French cuisine. This was not mentioned on-line when we made our reservation, so we ended up with the reindeer appetizer rather than the escargot, which would have been my preference. All in all, it was a great trip and we loved the Viking Ocean cruise experience so much that we booked the same ship, same cabin in 2018, with a stop in Belize! I am counting down the days.... Read Less
2 Helpful Votes
Sail Date: December 2017
We have been looking for a way to get to Cuba for a while and this had mostly Cuba with the majority of the accommodations on the ship. (which was a good thing because the hotel in Havana did not have hot water the second day!) Cuba was ... Read More
We have been looking for a way to get to Cuba for a while and this had mostly Cuba with the majority of the accommodations on the ship. (which was a good thing because the hotel in Havana did not have hot water the second day!) Cuba was amazing and the guide that we had for the overnight to Havana was great. The activities in Havana were well planned and that whole experience was great. The guide that we had for the day in cienfuegos was not so great. The boat is lovely, and since we had been on the Viking Star last year, we knew to make reservations at the specialty restaurants immediately. We did so and were able to go to each twice! The Chef's table is fabulous! My only complaint was that in the main restaurant when we asked to be seated at a "joining" table we were told that they were too busy to do that. I find that very very disappointing. We like to meet other people and learn about other people when we cruise and you cannot do that as well when you are eating by yourselves all the time. They need to revise this policy. The wines that they were offering were plebeian at best. Read Less
1 Helpful Vote
Sail Date: November 2017
Originally booked this cruise about 9 months in advance. The main reason was that it was going to spend a day in Havana and we wanted to see Cuba. I had heard nothing but good about Viking's river cruises and they were beginning to ... Read More
Originally booked this cruise about 9 months in advance. The main reason was that it was going to spend a day in Havana and we wanted to see Cuba. I had heard nothing but good about Viking's river cruises and they were beginning to break into ocean cruising with new state of the art ships. We are older travelers. The fact that the minimum age was 16 and that these boats do not have Casinos was a twin draw. This was probably the nicest boat we have ever been on keeping in mind that it was brand new (2 months) and this was it's third voyage. We had a junior suite on deck 8. The furnishings throughout this room and the boat were comfortable and impeccable. The gym and spa were something special. Saunas, steam room, hot tubs, cold water buckets and yes an ice room all included. You could lock your locker with your room key. Whole boat was state of the art with free wi-fi. They had art throughout the corridors everywhere. With earbuds provided in the room you could take a walking tour and learn about each piece as you approached it. The overall layout was close to the standard for most ships these days minus the casino. Food in the main dining rooms and the specialty restaurants was better that most with quite the variety. So....why not a 5 star rating instead of 4. About 4-5 months before sailing, Viking was denied a permit to Havana's harbor by Cuba for the dates it wanted. Probably a fierce competition between cruise lines for a limited space. Viking then changed the entire itinerary. They were going to go around to the other side of the island of Cuba to the city of Cienfuegos, stay 3 days in this port and eliminate the other 2 ports we were going to see (Belize and Mexico). Realizing that the reason for most to go was Havana and afraid of a mass exodus, they added a 2 day, overnight excursion to Havana and a separate day trip to Havana along with a variety of others around Cuba. Viking would pick up the tab. No cost whatsoever for any excursions. They also gave you $250 per person in room credit. We thought this might be interesting, did not cancel and booked the overnight excursion to Havana. It was a 4 hour, one-way bus ride. This trip was an blessing and a curse. We saw, did and learned more about Cuba that we would have on a any one day stay in Havana. It was eye opening. Shows at the Tropicana, rides in a convertible 57' Chevy all included. Viking went out of it's way. This trip had to cost. We got to bed at midnight and left at 8 AM. We got back to the ship at 6 PM. Each of us practically kissed the gang plank. The average age on that bus was 60-70. We were beat. Had the boat been closer with say an hour bus ride to Havana Ok, but not 4 hours. Would I go on Viking again.....absolutely........seeing Cuba again......really doubt it. Read Less
1 Helpful Vote
Sail Date: November 2017
The Viking Sun was seven week old when we boarded -- gorgeous! Some rough spots with a new ship, but minimal and resolved. But the itinerary was lacking --- way too much time on buses (nice as they were, with great tour guides). If the ... Read More
The Viking Sun was seven week old when we boarded -- gorgeous! Some rough spots with a new ship, but minimal and resolved. But the itinerary was lacking --- way too much time on buses (nice as they were, with great tour guides). If the ship was too large to go into to the shallow Havana harbor, why not stay outside the harbor and use the tenders since it had to use these in Cienfuegos anyway? Overall food and service were good, but service was much better for dinner when 300 people were still off-ship on excursions. We were disappointed in the Italian speciality restaurant -- menu was plastic, crowded tables; service and food were OK, but not special. The Captial Table speciality restaurant was excellent -- interesting fixed menu, with supurb service. We heartily recommend the Viking Sun, but not the itinerary if only one port in Cuba. As far as we knew there was not an outreach to the LGBT community until we asked for a designated meeting place. On other cruise lines this has been included in their standard schedule. Viking did accommodate an announcement after we asked (with a very good turn out), but no one from staff came to welcome us, as is typical on other lines. Disappointing overall. Read Less
1 Helpful Vote
Sail Date: November 2017
We were returning from a driving tour of Scandinavia. The timing of the cruise met our needs. Viking River Cruise experienced; looking forward to a Viking ship. The Viking Sun is a first class experience. Right sized. Lots of space. ... Read More
We were returning from a driving tour of Scandinavia. The timing of the cruise met our needs. Viking River Cruise experienced; looking forward to a Viking ship. The Viking Sun is a first class experience. Right sized. Lots of space. Area for improvement- on board booking for future sailings. After an informative one hour overview, only one representative on board, was insufficient. No email contact. Response to a hand written inquiry on a 2018 cruise from Tokyo to Vancouver was via a voicemail to our Cabin. No return voicemail available. We were advised we were ‘wait listed’. Would receive no on ship booking incentives. Oh well. That said... The overall facilities are fantastic. The Crew was well educated with experience on Regent and Celebrity where we had sailed. We continually thanked the Crew for their ever present smiles and thoughtfulness. Looking forward to our next Viking Salinger experience. Alaska? Asia? Read Less
5 Helpful Votes
Sail Date: November 2017
Just did the Mid Atlantic crossing on this ship from Lisbon to Miami. First off the ship in nicely laid out. Really liked all the quiet areas of the ship where you could play games or read a good book. We had a deluxe verandah cabin and it ... Read More
Just did the Mid Atlantic crossing on this ship from Lisbon to Miami. First off the ship in nicely laid out. Really liked all the quiet areas of the ship where you could play games or read a good book. We had a deluxe verandah cabin and it was very comfortable. Especially liked the heated bathroom floors. Our cabin steward was the best one we have had after 17 cruises. I really liked the promenade deck, one time around was 1/4 of a mile. The two specialty restaurants were very good. Service in these restaurants was good to excellent. Embarkation was a breeze, again the fastest we have had in 17 cruises. I would have liked a ship with a casino but we knew that this did not exist on the Viking Sun well before we boarded. Ate dinner in the main dining room two nights, the first night the service was poor. They failed to deliver all of our group of 6 appetizers on time as well as some being appetizers that we did not order. The next visit we made was vastly improved in service. We did however eat at a different table with different waiters. The world buffet restaurant was okay but the passenger flow in this area can be congested especially for breakfast. The waiter service on both pool areas was poor to good. Almost seemed short staffed in a way and or not sufficiently trained. Because of inconsistent service I found myself clearing the table of dirty dishes and getting myself something to drink. Sat by the main pool 5 days reading a book, I was offered water twice but not once did a waiter or waitress ask me if I wanted something to drink. By the way I had purchased the silver spirit drink package before the cruise. So if I wanted alcohol I would have to go to the bar and get it myself. I have been on Oceania cruises before and this was never an issue. Getting off the ship did not go well, we were supposed to be off the ship at 7:00AM and on our bus to the airport at 7:30. We could not leave ship until 7:25AM, so something went wrong here. Not sure what the problem was. I was debating to rate this ship either 3 or 4 and decided on 4 because of an overall nice layout and design of the ship. I still prefer Oceania and Celebrity but would consider Viking again if the deal and itinerary were right. Read Less
1 Helpful Vote
Sail Date: November 2017
We chose the cruise to see how Viking compared with the other transatlantic we have done. Other than Azamara, this was the smallest ship we sailed in. The Sun was spanking new and nicely decorated, with much Scandinavian art on ... Read More
We chose the cruise to see how Viking compared with the other transatlantic we have done. Other than Azamara, this was the smallest ship we sailed in. The Sun was spanking new and nicely decorated, with much Scandinavian art on display. It was a comfortable ship even on the few days we had some moderate waves. We especially enjoyed the entertainment, provided by the very talented but small group of singers and dancers. The ship's house band, and especially its pianist-conductor, were very good and all the shows were very entertaining. We appreciated hearing some classical music. The lecturers aboard were fairly interesting, but seemed to be scheduled at odd times. We especially enjoyed the ones given by a gentleman who was an author and filmmaker and showed scenes from old movies. Our major disappointment was with the food on the ship. We did not care for the menu selections in the main restaurant, nor did we think the selections both in the buffet and the main dining room were very well prepared and/or tasteful. On the occasions that we ate in the speciality restaurants, we were much more pleased. Another disappointment in the main dining room, was the problem in sitting at a table that we could shared with others. We enjoy doing this in order to meet more people, and this did not seem to be encouraged on this ship. Read Less
7 Helpful Votes
Sail Date: October 2017
We chose this cruise because of Viking's excellent reputation for river cruising and hoped it carried over to the ocean. It did - everything about this brand new ship is beautiful. The artful design of every space is stunning. The ... Read More
We chose this cruise because of Viking's excellent reputation for river cruising and hoped it carried over to the ocean. It did - everything about this brand new ship is beautiful. The artful design of every space is stunning. The amenities are all you can ask for and the service is warm, friendly and efficient. Mark the cruise director could not be more pleasant. The excursions have all been very informative and enjoyable. The included excursion in Crotone (the only port where we did not book an optional excursion) was just OK. My favorite excursions were the olive grove in Bari, and Pompeii in Naples. The one place where they FAILED MISERABLY is the specialty restaurant reservations that are "guaranteed" with certain cabin levels. We attempted to book them online within 2 hours of when they opened (in August) but were told that all tables for 2 were already booked and we could not book a seat at a shared table online - that would have to be done onboard. While frustrating, we were assured we could book any time once onboard. When we arrived at the ship the first day we were ushered to lunch upon arrival. When we finished lunch we went to the cabin and immediately called for our shared table reservations. The line just rang and rang for several attempts. We went to guest services and they said that you could only make dinner reservations during breakfast and lunch hours (which were now over for the day). The experience of trying to reach someone by phone and just hearing it ring was very frustrating and could have easily been avoided by adding a message stating the hours that reservations are accepted and not making me walk to guest services to find that out. The next morning we had an early excursion and didn't get to attempt to book our two "guaranteed" reservations until early afternoon on the first day of the cruise. At that time we were told that all reservations in the specialty restaurants were already taken and we would be put on the waitlist. I explained that we had booked a better cabin on the ship so that we would be guaranteed reservations in Manfredi's and the Chef's Table and they just said sorry - they are already all booked. We were put on the waitlist and on the last night were finally given a time slot at the Chef's Table restaurant. It was very good and I would have loved to try Manfredi's as well. Maybe next time. Read Less
5 Helpful Votes
Sail Date: October 2017
Having sailed with Viking before on rivers and the ocean, we were interested in the destinations for this cruise. We were very disappointed to learn we would not visit Kotor as scheduled and our tours in Venice were also cancelled because ... Read More
Having sailed with Viking before on rivers and the ocean, we were interested in the destinations for this cruise. We were very disappointed to learn we would not visit Kotor as scheduled and our tours in Venice were also cancelled because of fog. The service on board was excellent in most areas but not so in The Restaurant. Most of the staff were excellent but some could not get our orders right. The food was good but not exceptional and the lobster that was served to one of us tasted peculiar and made him sick. The guest speakers were not as interesting or dynamic as on previous voyages. The music in the Atrium was delightful. Overall we felt the experience was being "dumbed-down" to some lower common denominator whereas previous voyages with Viking were elevating. Our included walking tours of Corfu and Split were very good. Our Dalmation Coast Wine & Food tour in Dubrovnik was excellent as was our Tuscany extension. Read Less
4 Helpful Votes
Sail Date: October 2017
Brand new ship on its second trip. Beautiful ship and very comfortable. The staff was new to the ship and many were new to their jobs but they worked very hard to make the trip pleasant. Overall our party of 4 were very pleased with ... Read More
Brand new ship on its second trip. Beautiful ship and very comfortable. The staff was new to the ship and many were new to their jobs but they worked very hard to make the trip pleasant. Overall our party of 4 were very pleased with the staff, most of whom were either from the Phillipines or China. All of the new staff were very friendly and seemed to enjoy the interaction between the cultures. Most of the Chinese were young and very friendly and very polite and eager to please. Shipboard experience was great! This was our fourth Viking cruise and first on their small ships. The only advice that we four travelers can give is DO NOT USE THE VIKING AIR SERVICES -- BOOK YOUR OWN FLIGHTS. We have used the Viking air services twice now but never again will we be so stupid. The first time we were forgiving and just wrote it off as a one time bad experience, but now that we used them twice, Viking proved to be totally a bunch of idiots. They choose bad schedules, bad airlines, and have zero flexibility of choosing good seats or getting upgrades. Houston to Toronto was on a small jet, and Toronto to Athens was miserable on Air Canada with no movies whatsoever, poor service, crappy food. Can you imagine 9 hours on a boring flight with no movies; we have been to Europe many times and never experienced no entertainment to pass the time. And, our party of four was booked on different flights with differing schedules as well. Overall a bad experience both leaving and returning to Houston -- NEVER AGAIN. Read Less
4 Helpful Votes
Sail Date: October 2017
An unexpected maiden voyage of this beautiful ship. While many joked that it had a new car smell, we would have appreciated knowing in advance that we were the guinea pigs. That said, there were very few teething problems, and the ship ... Read More
An unexpected maiden voyage of this beautiful ship. While many joked that it had a new car smell, we would have appreciated knowing in advance that we were the guinea pigs. That said, there were very few teething problems, and the ship operated smoothly. In particular, the universally pleasant, cheerful, helpful, and polite staff were a cut above other ships. They made a big difference in our day. The cruise went from Venice to Athens. We spent a few days in each outside the cruise. The ship was expected to be a recharging interlude, but the ports and tours were so good that we were kept hopping every day. Embarkation at both ends was a breeze, with many staff pointing out the direction to go in a potentially confusing port. Our junior suite was well laid out, with a balcony that actually allowed you to move around and stretch a bit. It included laundry service and a well stocked mini bar. Room service was excellent. We had breakfast sent up most days. The food won't win any awards, but it is certainly adequate. It's a smaller ship, so there's a buffet and two upscale restaurants. One focused on Nordic food, which didn't appeal, leaving only the other Italian style option. There's also a grill at the pool, and small bistro in the explorers lounge. The buffet is adequate, but choices are limited. The lineup for the gelato bar in the desert section is a tip off that the rest of the selection isn't much. There’s a magnificent Nordic spa area with huge bubble pool, saunas, steam room, cold plunge pool, a cold bucket splash and snow room. Alas the large bubble pool broke the first day and didn’t get fixed until the last. A major disappointment as it figured in our decision to take this ship. The steam room needs more light. It’s dark to the point of unsafe. I wish the saunas weren’t on timers during opening hours, as you sometimes have to wait a while for them to heat up. The gym is very well equipped. The hot tub jets in both the main and infinity pools were often broken, but the heat did work. There’s a broad range range of books throughout the ship. The public areas are surprisingly peaceful, with the explorers lounge having a two level view forward. Bars are never far away, and wait staff are attentive. Liquor and wine prices were very reasonable, and often included. Entertainment was low key. A classical trio, pianist, and a string player are the mainstays. No rock bands into the wee hours here. The included shore excursions were excellent. We took 3 which all had a bus and walking tour in groups of around 25 people for 2-3 hours. The optional excursions were equally good. We took two, and the Kotor trip through the mountains is not to be missed. While not Viking's fault, a couple of ports were swamped with people. Kotor is a small town, and 4 cruise ships dumped 5,000+ people into it. We escaped via an optional tour, but even when we returned some hours later, our guide could hardly get us around the town. Corfu wasn't much better. Oh, and don’t miss afternoon tea. It sounds quaint, but is well done. Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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