5 Helpful Votes
Sail Date: October 2017
Having sailed with Viking before on rivers and the ocean, we were interested in the destinations for this cruise. We were very disappointed to learn we would not visit Kotor as scheduled and our tours in Venice were also cancelled because ... Read More
Having sailed with Viking before on rivers and the ocean, we were interested in the destinations for this cruise. We were very disappointed to learn we would not visit Kotor as scheduled and our tours in Venice were also cancelled because of fog. The service on board was excellent in most areas but not so in The Restaurant. Most of the staff were excellent but some could not get our orders right. The food was good but not exceptional and the lobster that was served to one of us tasted peculiar and made him sick. The guest speakers were not as interesting or dynamic as on previous voyages. The music in the Atrium was delightful. Overall we felt the experience was being "dumbed-down" to some lower common denominator whereas previous voyages with Viking were elevating. Our included walking tours of Corfu and Split were very good. Our Dalmation Coast Wine & Food tour in Dubrovnik was excellent as was our Tuscany extension. Read Less
4 Helpful Votes
Sail Date: October 2017
Brand new ship on its second trip. Beautiful ship and very comfortable. The staff was new to the ship and many were new to their jobs but they worked very hard to make the trip pleasant. Overall our party of 4 were very pleased with ... Read More
Brand new ship on its second trip. Beautiful ship and very comfortable. The staff was new to the ship and many were new to their jobs but they worked very hard to make the trip pleasant. Overall our party of 4 were very pleased with the staff, most of whom were either from the Phillipines or China. All of the new staff were very friendly and seemed to enjoy the interaction between the cultures. Most of the Chinese were young and very friendly and very polite and eager to please. Shipboard experience was great! This was our fourth Viking cruise and first on their small ships. The only advice that we four travelers can give is DO NOT USE THE VIKING AIR SERVICES -- BOOK YOUR OWN FLIGHTS. We have used the Viking air services twice now but never again will we be so stupid. The first time we were forgiving and just wrote it off as a one time bad experience, but now that we used them twice, Viking proved to be totally a bunch of idiots. They choose bad schedules, bad airlines, and have zero flexibility of choosing good seats or getting upgrades. Houston to Toronto was on a small jet, and Toronto to Athens was miserable on Air Canada with no movies whatsoever, poor service, crappy food. Can you imagine 9 hours on a boring flight with no movies; we have been to Europe many times and never experienced no entertainment to pass the time. And, our party of four was booked on different flights with differing schedules as well. Overall a bad experience both leaving and returning to Houston -- NEVER AGAIN. Read Less
4 Helpful Votes
Sail Date: October 2017
An unexpected maiden voyage of this beautiful ship. While many joked that it had a new car smell, we would have appreciated knowing in advance that we were the guinea pigs. That said, there were very few teething problems, and the ship ... Read More
An unexpected maiden voyage of this beautiful ship. While many joked that it had a new car smell, we would have appreciated knowing in advance that we were the guinea pigs. That said, there were very few teething problems, and the ship operated smoothly. In particular, the universally pleasant, cheerful, helpful, and polite staff were a cut above other ships. They made a big difference in our day. The cruise went from Venice to Athens. We spent a few days in each outside the cruise. The ship was expected to be a recharging interlude, but the ports and tours were so good that we were kept hopping every day. Embarkation at both ends was a breeze, with many staff pointing out the direction to go in a potentially confusing port. Our junior suite was well laid out, with a balcony that actually allowed you to move around and stretch a bit. It included laundry service and a well stocked mini bar. Room service was excellent. We had breakfast sent up most days. The food won't win any awards, but it is certainly adequate. It's a smaller ship, so there's a buffet and two upscale restaurants. One focused on Nordic food, which didn't appeal, leaving only the other Italian style option. There's also a grill at the pool, and small bistro in the explorers lounge. The buffet is adequate, but choices are limited. The lineup for the gelato bar in the desert section is a tip off that the rest of the selection isn't much. There’s a magnificent Nordic spa area with huge bubble pool, saunas, steam room, cold plunge pool, a cold bucket splash and snow room. Alas the large bubble pool broke the first day and didn’t get fixed until the last. A major disappointment as it figured in our decision to take this ship. The steam room needs more light. It’s dark to the point of unsafe. I wish the saunas weren’t on timers during opening hours, as you sometimes have to wait a while for them to heat up. The gym is very well equipped. The hot tub jets in both the main and infinity pools were often broken, but the heat did work. There’s a broad range range of books throughout the ship. The public areas are surprisingly peaceful, with the explorers lounge having a two level view forward. Bars are never far away, and wait staff are attentive. Liquor and wine prices were very reasonable, and often included. Entertainment was low key. A classical trio, pianist, and a string player are the mainstays. No rock bands into the wee hours here. The included shore excursions were excellent. We took 3 which all had a bus and walking tour in groups of around 25 people for 2-3 hours. The optional excursions were equally good. We took two, and the Kotor trip through the mountains is not to be missed. While not Viking's fault, a couple of ports were swamped with people. Kotor is a small town, and 4 cruise ships dumped 5,000+ people into it. We escaped via an optional tour, but even when we returned some hours later, our guide could hardly get us around the town. Corfu wasn't much better. Oh, and don’t miss afternoon tea. It sounds quaint, but is well done. Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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