327 Viking Ocean Viking Sun Cruise Reviews

We chose this cruise when we saw the exceptionally great price and the itinerary to places we'd never seen. We were very impressed with the Viking staff who helped with the reservations and answering questions post cruise. When ... Read More
We chose this cruise when we saw the exceptionally great price and the itinerary to places we'd never seen. We were very impressed with the Viking staff who helped with the reservations and answering questions post cruise. When you talked to someone there, they knew or got the answers immediately and didn't switch me to another department. They always followed up the conversation with a confirmation of what they'd told me and ask if there is anything else they could do; assuring me that I should feel free to contact them again. The embarkation was seamless and we chose the room on the absolute stern which gave us great views, of both sides and quiet with on one passing our suite. We found that there was amply room for relaxation on the decks and the spa on the lowest deck with so many free amenities; snow room, two different pools, warmed relaxation beds and plenty of loungers w/pads and towels. Also had a steam room. Excursions were free at every port; there were paid for excursions but we found that the free ones suited our needs. We always had plenty of time to explore the cities after the walking tours of the town. Excursions were grouped in small numbers and left at staggered times so that everyone was not at the same place at the same time. Suite was good but storage space was not adequate for folding clothes. Shelf space was taken up with a coffee pot and cups. Beds in our upgraded suite was so close to the closet that you could barely get into it or even bend over to put on your shoes. That needs some addressed on future ships. Food and the restaurants were not that outstanding. Acoustics in all the restaurants were poor. Tables were so close together that talking with your table mates was difficult because everyone had to raise their voice to be hear which led to the noise increasing. The noise level needs some adjustment; perhaps some noise abatement panels. We found that the buffet restaurant was good, however. We ate there often. Every staff person really tried hard to please. Will definitely consider Viking Ocean when we travel again. Viking Ocean is so much better than Viking River. Read Less
Sail Date March 2017
To see Cuba and several central American ports was our goal. I have been to Cuba multiple times and was indifferent to the port (my wife's first visit and she was very happy). The hotel stay purchased via Viking was a poorly kempt ... Read More
To see Cuba and several central American ports was our goal. I have been to Cuba multiple times and was indifferent to the port (my wife's first visit and she was very happy). The hotel stay purchased via Viking was a poorly kempt hotel on the older side. It was not the quality that we would choose to stay and makes us unlikely to stay at a Viking cruise choice of hotels. The Hilton property is not a fine hotel, but a worn middle class facility. The cruise was only disappointing if you expected what was advertised. The restitution was inadequate for a cruise that was far different than what we purchased. A few hundred dollars was given for a future cruise. towards the end of the cruise, I went to purchase several more Viking cruises. I went to the future cruise desk and their was no line. A approached the Viking Cruise future cruise salesperson. He looked up and said, "I.do not talk to people who do not have appoints, I am too busy to speak with you. Sign up for an appointment and we will let you know when to come back. I was incensed and said. "I do not want to talk to you, all I want to do is purchase to more cruises NOW! He backed off and us to buy to two voyages. I was very angry at the time, by wife calmed me down. Not wanting to accept our money and not wanting to sell the cruise is appalling Read Less
Sail Date January 2017

Top Viking Sun Itineraries

Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.2
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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