Sail Date: November 2018
We so enjoy traveling with Viking. We have been on their ocean and river cruises. The ocean vessels are lovely ships, with great staff and good food. Rooms are well equipped and nice size. We also enjoy the entire interior look of the ... Read More
We so enjoy traveling with Viking. We have been on their ocean and river cruises. The ocean vessels are lovely ships, with great staff and good food. Rooms are well equipped and nice size. We also enjoy the entire interior look of the ships. It is nice hat the layout on each ocean vessel is the same so when you cruise, it feels like you are coming home. Smaller ship, less people, no casinos, peaceful surroundings. We also appreciate Viking’s policy of guests must be over 18 years of age. No running, screaming kiddos roaming the ship. We find on shorter cruises there is a different clientele which was a little disappointing this time. Many folks we ate with talked about the lack of following the dress policies at the dining rooms. Viking needs to watch that this abuse doesn’t continue to ruin the cruise experience for others. People coming to the restaurants in bathrobes, minimal bathing covers and torn shirts and pants are unacceptable. Read Less
1 Helpful Vote
Sail Date: November 2018
We like Viking because when we check out at the end of the cruise we don't have a huge bill to pay for wine, sodas, bottled water, spa, laundry and shore excursions. The ship is light and bright and cheery. We'll layed out ... Read More
We like Viking because when we check out at the end of the cruise we don't have a huge bill to pay for wine, sodas, bottled water, spa, laundry and shore excursions. The ship is light and bright and cheery. We'll layed out and functional. All cabins have a balcony and a shower instead of a bathtub... which we prefer. There is a laundry room on each level and soap and fabric softener is included and the machines are free. My only complaint is not being able to make reservations for the regular dining room. We have found it not as well organized as the Table and Manfreds. No one under 18 is allowed on the cruise. So adults can actually use the pool. Also the pre and post additions to the Viking cruises are very organized and well run. Otherwise everything is done well on the Viking cruises we have been on. We already have 3 more cruises book with Viking in the next 2 years. Read Less
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Sail Date: November 2018
Small ship experience very good however staff attentiveness is much less than on Viking River Cruises. Dinning options were very good. However, trying to get a coffee refill at breakfast was nearly impossible. Shore excursions were again ... Read More
Small ship experience very good however staff attentiveness is much less than on Viking River Cruises. Dinning options were very good. However, trying to get a coffee refill at breakfast was nearly impossible. Shore excursions were again not as good as the river cruise excursions - ship staff were not on top of local tour guides. Quality of shore guides was very inconsistent. Often excursions were delayed starting because local guides were not all there. Ship staff seemed unconcerned about this. Cabins were very comfortable and amenities good. Cabin staff excellent and responsive Public spaces beautifully designed and comfortable. Onboard shops were interesting and had unique items. The most attentive staff was in the perfume shop; she was friendly and engaging. The steam room and snow cave were very relaxing and a unique experience. Viking needs to focus on staff training to make sure that each staff member treats each guest as a valued person - start with a smile and a pleasant hello. Read Less
2 Helpful Votes
Sail Date: October 2018
This cruise covers a lot of places. Very interesting, and full excursions. We went from Madrid to Venice. With extensions on both. Madrid was a disappointment. The hotel was nice, but you had to pay for coffee after breakfast. This ... Read More
This cruise covers a lot of places. Very interesting, and full excursions. We went from Madrid to Venice. With extensions on both. Madrid was a disappointment. The hotel was nice, but you had to pay for coffee after breakfast. This should be free in the lobby. The street beggars are constantly asking you to buy their wares. Even when seated in outdoor restaurants. Very annoying. I would pass on this part again, and do more days in Barcelona. From Madrid to Barcelona we took a train. Very well organized and enjoyable. Viking did a great job here. Barcelona was beautiful. We went to Marsaille France, did the included tour. Next was Monaco. Loved seeing the palace and where Grace Kelly was buried. Warning to anyone taking this tour, it's all uphill, and quite a long walk. Next we went to Italy-Luca and Pisa. It's a very long day, but well worth the tour. You get to see a lot. And the tour guide was very informative. These were paid for excursions, and an 8.5 hour day. Our next stop Rome. Went to Vatican City and Sistine Chapel. I have to say I was disappointed, only in that it was chaos. Multiple tours, hundreds of thousands of people all going to the same place. It was beautiful, and glad I went, but be prepared for the crowds. You can not take photos in the Sistine Chapel. This was a paid for tour and a 10 hour day. Afterward we went through Rome, past the coleseum but it would have been nice to have a short stop for pictures. This excursion did include lunch at an Italian restaurant. It was very good, and offered homemade limoncello. Onto Sorrento and Pompeii. These were also paid excursions, and another long day. Sorrento is the home of limoncello (yum). Pompeii is an amazing city. Well worth the tour. It's a lot of rocky walking. Our guide was amazing, and humorous. Corfu Greece was next. Did the included tour. Much needed break from three days of long tours. Neat city, and nice tour. Dubrovnik, Croatia was also lovely, went on included tour. Can't say this tour was good. Left us to explore on our own. Town was having a huge celebration which had State dignitaries and thousands of people. Made sightseeing difficult. Our guide wasn't very good either. Split Croatia was a small walking tour, and then a paid for river boat ride. We loved the river boat ride. It stopped at a small restaurant to give us a local flare of wine and bread. Enjoyable. Guide was very good. This was also a paid tour. Last stop Venice. We were in the rain, so didn't get to see as much as we would have liked. The hotel is across the canal and you have to take a water taxi provided by Hilton. San Marco square was flooded, but still crowded. We went in the Doge Palace, it was huge, and cost $20 euro to go in. But worth it to get out of the rain. Viking dropped the ball on this part of the cruise. Leaving the ship was delayed. There was a lot of waiting. But retrieving luggage went smoothly. It all arrived at the hotel. Once at the hotel, rooms weren't ready, so you had to sit around. There wasn't enough seats for the number of guests. However, we kept checking on our room and got one early. The Viking desk in the lobby did not offer much helpful info. They have no tours except for the day from the ship. You are on your own. Leaving the hotel was very interesting. They retrieve your luggage at 9am outside your room. Take it to a ramp, you identify your pieces and then board a small water taxi with other guests and on o the airport, with your luggage. It's about 30 mins to the airport. The Viking rep there was very helpful. The airport was crazy. I suggest getting your boarding pass printed at hotel. There are two lines-boarding pass and no boarding pass. Even though I did ours electronically, the one for my husband was wrong, and it reproduced mine to him. So we had to get back in line to get him a paper one. Our cabin on the ship was 3053. DO NOT ACCEPT this cabin. It is right over the dance bar. EVERY NIGHT WE HEARD THE BAND FROM 10-12mid. Once we identified it, and complained, (Viking actually knows about this!) they couldn't move us, because the ship was full. Three days before leaving they offered us another room, but we declined because we were leaving soon. Food on the ship was amazing. But they have some buffet setup issues. Some of the offerings can't be reached, and others ran out numerous times. Wait staff wasn't always on top of things, and you would have to ask over and over for your drink. Though they were always there with beer and wine. Room was always cleaned well, and our steward Eddie was great. I would go again, but would definitely make sure my room was in a better location. Read Less
Sail Date: October 2018
We chose this cruise for the itinerary...Bergen Norway to Barcelona. Wonderful cruise except for the stormy seas and the bland food and the constant, annoying cello and violins! The food....the Restaurant took at least 2 hrs to ... Read More
We chose this cruise for the itinerary...Bergen Norway to Barcelona. Wonderful cruise except for the stormy seas and the bland food and the constant, annoying cello and violins! The food....the Restaurant took at least 2 hrs to complete a meal, but the food was better here than in the World Cafe (buffet). Mancini's was great, but not for all the time. We never did the Captain's Table, you have no control over what's on the menu. The World Cafe is where we ate most of our meals because it suits our attire, and hours. For breakfast, you at the same thing boring thing everyday. I tried to get an omelet once, but the "chefs" were too busy fooling around to pay attention to the customers waiting, plus it took forever when they did. Lunch and dinner were just boring and the desserts were all mini gel-filled things. Aweful stuff. In the dining room, you got a proper dessert, but again, we only went there sporadically because we hated how long it took. I will say that the gelato ice cream bar in the WC was very good. We love Viking generally, but the food was seriously lacking on this cruise. Even the "chocolate" show near the end of the trip was mostly unedible. I found lots of people throwing their stuff away, including us. Never gave hurricanes in the North Atlantic any thought in October, I thought they mostly stayed around Florida or up the eastern seaboard. I was wrong! The seas were very rough my friends! Nothing 'normal' people couldn't handle, but if you are at all prone to getting sick, this time of the year may not be for you. You take your chances, I guess. Our first port was Bergen..loved it! The North Sea, not so much. We love Amsterdam as well, but the included tour did not allow us to stay in town. The only time they allowed us off the bus was to look at up close at a windmill and take a canal cruise. Our absolute favorite stop was Brugges, Belgium!! Don't forget to buy chocolate!! LaHavre was a wasted stop. 3hrs from Paris left us weary from bus traveling all day...9hrs worth...and that was the INCLUDED tour! Wish we would have never done that one. I guess we could have done Normandy, but we weren't really interested. Portsmouth England was very windy, but had a great lunch at a local pub. We missed Falmouth England due to hurricane Michaels forces flooding the town. Porto was a great town, loved walking around there, even though it was raining on us! Malaga was beautiful, so was Cartegena! Barcelona's included tour was a huge disappointment! The fact that we didn't arrive in to port until 2pm was bad too. Only left with this scant few hours to see Barcelona, and as it turned out, we didn't really see anthing! Unless you stay a couple extra days at the end of this tour, you will not see much of Barcelona...except huge amounts of traffic! Sadly we can't really rate any of the entertainment in the theater because the seas were so rough we rarely went there. Tea! If your ship has "tea time" GO. It was fabulous! You might want to give it a day or two to slow down though. We didn't go the first week, but we did the whole second week with a lot fewer people! It was my sister's birthday and they brought her the most beautiful piece of cake and a bottle of champagne to her room! All ya gotta do is let them know! Read Less
2 Helpful Votes
Sail Date: August 2018
We are investigating who we would sail with for a round the world. So far RSSC, Oceania, Silver Seas, and Viking have been tested. We ditched RSSC after a sub standard cruise in South America. We sailed with Viking Ocean in 2 years ago and ... Read More
We are investigating who we would sail with for a round the world. So far RSSC, Oceania, Silver Seas, and Viking have been tested. We ditched RSSC after a sub standard cruise in South America. We sailed with Viking Ocean in 2 years ago and circled back for this itinerary. The service was almost as good as our previous cruise. . That cruise, no one ever said no to our requests. This cruise we had a few no answers. But mostly yes. The service was almost as good as before, but the service on the World Cafe Terrace was definitely an outlier with respect to service. We felt like we were being purposely ignored. No problem ever in side, in the Restaurant, Chef's table or Manfredi's. One marvelous day about 2 pm after a late excursion, we had to ask the supervisor twice for water. The wait staff all were standing at the bar facing away from the terrace, the ocean, and the diners. It was almost that bad a few other days. Never a problem inside. The room was fine. The excursions were good. Thankfully they have added strenuous excursions so we can work off the food intake. The fitness center was excellent..The internet was slow, but that was expected. The house wines (no silver package) were marginal at best. My SO kept to sparkling wine and I mostly had white. The menu was repetitive, which was very different from our first cruise with them. So I sense a small push to have folks with a little wine palate to head for the silver beverage package, if they are on the margin. The heavy drinkers will already be there. And a bit of a push to go with the food venues with an upcharge if it does not come with your room. Dont worry, we booked another cruise with them and have a river cruise in a couple of months. No line is perfect, but we sensed a little slipping with this cruise. Read Less
2 Helpful Votes
Sail Date: August 2018
This was our third Viking Cruise (second Ocean), and we have two more river cruises scheduled for 2019. In our opinion, Viking Cruises has always been at the top of our list. I'm not sure if they are experiencing growing pains, ... Read More
This was our third Viking Cruise (second Ocean), and we have two more river cruises scheduled for 2019. In our opinion, Viking Cruises has always been at the top of our list. I'm not sure if they are experiencing growing pains, but.. Viking does a poor job at advising passengers that they are put in the back of the bus when it comes to booking amenities such as Optional Excursions, Included Excursions, Restaurants, and other Ship activities. If we had know that Class of Service was a direct tie to options, we would have never booked it. All of the optional tours were sold out when we were allowed to book them. All of the included tours were only available in the afternoon. Don't get me wrong, we were pretty excited to be able get the lowest fair available for this Cruise, but we paid a price for the options!!! To say the least, we were disappointed!!! Utilizing Viking Travel leaves a lot to be desired!!!! At one point, we were about to board our flight for our extended stay in Edinburgh. I'm not sure why, but we got stuck paying for our luggage at a tune of GBP 130. We were told by a Viking Customer Service Rep to refer to the "Fine Print". I sent a claim to Viking Customer Relations, but received a canned response that it will take 5 Business Days to review and respond. The entire staff on the ship exceeded our expectations. Overall, Viking has dropped a notch in our books from "Excellent" to "Very Good". Read Less
1 Helpful Vote
Sail Date: August 2018
I wanted to see my homeland of Scotland and Ireland. With the highlight of the trip being two days in London. We pre-toured in Oslo with a train ride to Bergin, fantastic. We finished the cruise with three days in Edenborough, again a ... Read More
I wanted to see my homeland of Scotland and Ireland. With the highlight of the trip being two days in London. We pre-toured in Oslo with a train ride to Bergin, fantastic. We finished the cruise with three days in Edenborough, again a fantastic stay. The tours from the ship were not of the caliper of previous voyages with Viking. We were driven by museums and castles, and told that if we had more time we could go in. For a few dollars more tickets to castles and museums could have been purchased and that cost past on to the consumer (me) as part of the cost of the cruise. The crew was fantastic, I am amazed that they can remember the names of all the customers. On our first night in the Restaurant, out server introduced herself and then responded that she had met us before. She was correct, she was working on our previous cruise. To myself and other guests that I spoke to, a big disappointment was planning on two days in London. We were hoping to see the sights and felt cheated that London (Greenwich) was only a convenient Disembarkation / Embarkation point that the customer only had a few hours to visit. Embarkation left a lot to be desired, too many buses going to the airport for the transition to Edinburgh, and to many flights to the next destination. The Viking Travel people did not include a baggage allowance for the flight, we and other customers had to pay the fee out of pocket. Recommendation: Make the ride to the airport a city tour, explain what we are seeing and take a roult that would allow the customers to at least see London if not able to experience London. Instead of using the airlines, send the customer from London to Edinburgh by train, it would have been a 3 hour trip, we would have seen the country and Viking could have reserved an entire car. The Viking Air people on this trip did not seam to be engaged in the product Viking was selling. Twice I had to contact them to issue tickets from London for the extention in Edenburgh. I am looking forward to a river cruise in 2020, not sure if I will due another ocean cruise. Read Less
3 Helpful Votes
Sail Date: July 2018
Sun is the most beautiful ship. Decorated in luxurious Scandinavian style, she absorbs people well. The cabins are nice, with a seating area and a small balcony (deluxe veranda level). Service is great, as is the food, generally, although ... Read More
Sun is the most beautiful ship. Decorated in luxurious Scandinavian style, she absorbs people well. The cabins are nice, with a seating area and a small balcony (deluxe veranda level). Service is great, as is the food, generally, although it is sometimes difficult to get a table at dinner, especially when they have two shows on the same night. The included excursions are usually basic orientation coach or walking tours. The optional excursions are pricy, but the Flåm railway was amazing!. You can buy a drinks package which gives you all your drinks rather than the rather basic quality wines (also beer and soft drinks) with lunch and dinner. Bar prices are steep and subject to a service charge. We did the Viking Homelands cruise which covered the Baltic and some Norwegian Fjords. The day in Berlin (from Warnemünde) was not enjoyable. We were put on a scruffy old "ersatz" train for over two hours in each direction. No Aircon so you had to open the windows and the noise was terrible. Then a coach tour (sit on the right or you'll see nothing). They dropped us in Gendarmenplatz which was a long way from anywhere. Tourist attractions are mostly museums. When we got back, because we were the last people off the train (due to our carriage not actually stopping next to the platform) and being rather slow walkers, we were right at the back of a queue of some 700 people. It took nearly an hour to get everyone on board, by which time it was after 9pm and all the restaurants were full. This was pure bad organisation on the part of Viking, who made no concession to the large number of slow walkers - these guests could easily have been put in carriages nearer the other end of the train, minimising the walking distance. Unlike on the river cruises, there are no slow walking tours. I'm not sure why, when most of the tours have multiple groups. Read Less
Sail Date: July 2018
The VIking Sun is a fine ship. However, there were several areas where the service and amenities were poor. Dining -- The service at the main Restaurant was terrible. It was difficult to get a table when we wanted it, and because ... Read More
The VIking Sun is a fine ship. However, there were several areas where the service and amenities were poor. Dining -- The service at the main Restaurant was terrible. It was difficult to get a table when we wanted it, and because our one experience was so terrible,we only ate there once on the entire trip. We were led past an available table by the window and seated at an interior table for no apparent reason. The wait staff pretty much ignored us when we asked for things like missing silverware and refills of water and butter, When they did bring tour food, the service was rushed and very impersonal. -- The Chef;s Table restaurant was far too pretentious with a waiter reading the menu to us (It seemed she had no other function) and with tiny portions. We had to ask several times to get our wine glasses refilled and then the waiter filled only about 1/10 of the glass. -- By contrast, Manfredi's was excellent - both food and service. -- We ate almost all of our meals at the World Cafe as the default option. Food and selection were good, but of course it is self service with the result that our dining experience was far inferior to those of our previous Viking cruises where we got to know the wait staff and they got to know us and cater to our specific tastes. Excursions -- The guides varied considerably in quality from the high point, the Communist Flashback in Tallinn, Estonia, to the low point, the guide in Copenhagen sho spent most of his tour telling us how he hated tourists (we left the tour in the middke and continued on our own). Read Less

Top Viking Sun Itineraries

Viking Sun Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 1.0 0.0
Shore Excursion 4.5 0.0
Enrichment 4.5 0.0
Service 5.0 0.0
Value For Money 5.0 0.0

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