1 American Cruise Lines American Pride Cruise Reviews

Wanted a local, small river cruse for personal service. I'm 91 and the Snake River cruse was on my bucket list. Cruse line changed my early arrival hotel which was right across the street from the ship to a hotel that was over 20 ... Read More
Wanted a local, small river cruse for personal service. I'm 91 and the Snake River cruse was on my bucket list. Cruse line changed my early arrival hotel which was right across the street from the ship to a hotel that was over 20 miles away. That hotel had no restaurant and we had to have sandwiches delivered for dinner. I had to get a cab to the ship. Cruse line was to provide baggage transfer. When I arrived at the ship, NO baggage. Cruse lines didn't bother to find my bags or assist in locating them. Cruse lines didn't bother to assist getting me a ride to a local store to buy some clothes. Without any baggage, I had no coat and couldn't attend and off ship excursions due to the chilly weather. NO help from the staff. Spent lots of time in the ship laundry cleaning the clothes on my back. Stuck on board. The airline was able to reunite me with my bags at the airport when I departed to come home. Cruse lines refused to provide any type of refund or even a letter of apology. Read Less
Sail Date October 2016
American Pride Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.0 4.6
Entertainment 3.0 4.0
Public Rooms 3.0 4.3
Fitness Recreation 1.0 3.2
Family 1.0 3.2
Shore Excursion 3.0 4.3
Enrichment 5.0 4.4
Service 5.0 4.7
Value For Money 4.0 3.9

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