107 American Cruise Lines America Cruise Reviews

We were first thinking about a Mississippi River cruise, but having just spent some time in Memphis, we decided that the scenery along the Columbia River would be much nicer. In fact this was a terrific trip all round. The staff was ... Read More
We were first thinking about a Mississippi River cruise, but having just spent some time in Memphis, we decided that the scenery along the Columbia River would be much nicer. In fact this was a terrific trip all round. The staff was more than obliging, and we were able to get close to Mt. St. Helens and Multnomah Falls. My husband pulled something in his knee when disembarking in the Dalles, and one of the staff actually bought him a cane. Meals were varied and interesting. There was often keyboard entertainment during dinner. There was also a lecturer on board who gave fascinating talks about the Lewis and Clark expeditions. Overall we couldn't have asked for a nicer cruise experience. A typical dinner menu included appetizers, a choice of entrees, and a choice of desserts. They also included wine free with dinner as well as a choice of coffee or tea. Read Less
Sail Date July 2016
We wanted a small, personal cruising experience. American Cruise Lines gave us that and so much more. There is great attention to detail throughout the ship. The comfort and satisfaction of the passenger is their obvious goal. ... Read More
We wanted a small, personal cruising experience. American Cruise Lines gave us that and so much more. There is great attention to detail throughout the ship. The comfort and satisfaction of the passenger is their obvious goal. Staterooms and lounges are tastefully decorated and spacious for a cruising venue. There is a romance attached to a paddle-wheeler. Although it is a new ship your imagination can go to the past when these ships traveled the Mississippi. The food on the cruise is excellent. There are at least 3 choices at each meal, but you can also make special requests. Service in the dining room is top notch and personalized to each passenger. Since it is a small ship you can get to know other passengers as the dining room accommodates all passengers at once. Your serving staff is also the household staff, so you can easily recognize crew members. It is obvious the have excellent training and receive proper supervision. Each day there is a cocktail hour where beer, wine and top shelf drinks are included in your passage. Wine and beer are also served at lunch and dinner and this is also included. Dinner follows cocktail hour and then there is entertainment each night that is reflective of the type of cruise. We heard jazz, blues, and comedy. Excursions included plantations restored and maintained and magnificent. Most of the excursions were included in the price of the cruise, not an extra add-on. We visited the battlefield in Vicksburg and learned a lot about Civil War history and the lore of the Mississippi from an on board lecturer daily. Since this is a cruise that caters to senior citizens, there is great care taken to assure comfort and ease of mobility on board and on shore excursions. Cruise directors go to great lengths to provide for any need a passenger may have. There were children on this cruise, but I did not think there were enough activities that were of interest for them. I would definitely sail with American Cruise Lines. Their staff is superb, the places they sail are of great interest to me. You can't beat the service and attention to the needs of every passenger. Read Less
Sail Date July 2016
Great cruise. Wonderful ship, crew, onboard lectures, excursions, cabin and food. Wi Fi could use some improvement. We have done several river cruises in Europe and this was our first US River Cruise. We plan to travel with American ... Read More
Great cruise. Wonderful ship, crew, onboard lectures, excursions, cabin and food. Wi Fi could use some improvement. We have done several river cruises in Europe and this was our first US River Cruise. We plan to travel with American Cruise Lines to other destinations in the future as we enjoyed every bit of this cruise. We were especially impressed with the friendliness of the crew, the onboard entertainment and lectures, and the guides on the shore excursions. Everything was very well organized and we felt that all personnel went out of their way to accommodate any requests that we had. Embarkation and disembarkation went very smoothly. We went to Memphis two days before the cruise and stayed in New Orleans three day afterwards. I heartily recommend the World War II Museum in New Orleans. Of course the resturants were terrific and we are afraid to step on the scale. Heartily recommend this cruise. Read Less
Sail Date July 2016
This cruise traveled on the Mississippi River from Memphis to New Orleans. It's journey took of to ports that allowed you the opportunity to relive and experience events and lifestyles during the period of the Civil War. Before we ... Read More
This cruise traveled on the Mississippi River from Memphis to New Orleans. It's journey took of to ports that allowed you the opportunity to relive and experience events and lifestyles during the period of the Civil War. Before we embarked we were able to explore the city of Memphis, TN and experience some of it's rich culture and history. The America which maiden voyage was in May of 2016 offered outstanding and impeccable service provided by an outstanding team of individuals. The cabins were well designed and spacious. Extremely clean and well-maintained cabins and overall on the entire ship. Entertainment enhanced the culture of the South. Was interactive and well-planned, The dining room was spacious and tables were set to suit small groups or larger parties. Wide variety of choices/selections at all meals, provided for dietary restrictions. The excursions enhanced the cultural experience and enhanced your understanding of the time period. While there were children aboard, I'm, not sure the excursions were designed or meant for their age level, though a child of age 13 and up might find some topics of interest. The cruise directors did a fabulous job providing special activities just for the children aboard the ship. The entire staff was welcoming, kind and caring. From the captain to the servers everyone went out of their way to make you feel special and meet your needs and special requests. For that reason alone we would travel on the American Cruise Lines again. Read Less
Sail Date July 2016
The cruise aboard the America Pride was the Snake and Columbia rivers which focused on the historic journey of Lewis and Clark. The presentations by the on-board historian made their journey come alive. We descended almost 800 feet as we ... Read More
The cruise aboard the America Pride was the Snake and Columbia rivers which focused on the historic journey of Lewis and Clark. The presentations by the on-board historian made their journey come alive. We descended almost 800 feet as we went through 8 locks beginning in Clarkson, WA and ending in Portland, OR. The entire crew was exceptional and the food was outstanding. It is unusual to have beer and wine included at lunch and dinner along with a full bar and hors d'oeuvres during the cocktail hour. Warm cookies at 10 AM and a lounge filled with beverages and snacks was available all day. Washers and dryers are also complimentary. Land excursions were complimentary in each port. The cabin was spacious, clean and had great storage so you could unpack completely. We enjoyed the 4th of July fireworks from our balcony! I have been on 8 other cruises (larger ships) and found this cruise to be the best of all in every way! Read Less
Sail Date July 2016
We were the 3rd group to be on America. She is a beautiful ship and the decor reminds me of an upscale country home. From the moment we walked down the gang plank to go on board and recognized Kevin our cruise director from last ... Read More
We were the 3rd group to be on America. She is a beautiful ship and the decor reminds me of an upscale country home. From the moment we walked down the gang plank to go on board and recognized Kevin our cruise director from last summer's cruise on ACL's ship, Spirit for Puget Sound and the San Juan Islands, we felt welcomed and valued. Cruising on ACL is just so civilized compared to the big ships and certain companies that bombard passengers with photographers coming on and off the ship, art auctions and junk to purchase in the Piazza. We were able to eat dinner with out these photographers interrupting us. Once on board everything is all inclusive and there was no tipping. Most excursions were included . There is a constant stream of delicious food, warm cookies at 10:30 am, H'ordueves at Happy Hour and the sinful root beer floats and sundaes offered during the evening entertainment. Snacks are left out with soft drinks and coffee & tea on decks 2 and 4. There are upscale coffee makers in the cabins. . Having just cruised on Princess in February & March, I appreciated the fresh blackberries and strawberries that weren't offered on Princess. We have become real fans of small ship cruising and have just cancelled a cruise, 10-16 on a large ship of 3100 passengers. I left behind a pair of prescription sun glasses and they were mailed to me at no cost which I appreciated. The only concern was the acoustics in the dining room need improvement to reduce the sound as its difficult to hear cruisers across the table. Another area that ACL excels in is the way passengers with mobility problems are catered to. There is a golf cart at the end of the gang way to transport passengers when leaving the ship and when going back on board. There are no long wait lines to go on or off ship for excursions. EVERTYHING is just so easy and hassle free as compared to the big ships over 2000 passengers. I do wish that ACL had a reduced booking deposit for passengers wishing to book future cruises and would reduce the $250/person administrative charge to cancel even 6 months prior to sailing and the ACL insurance was less costly. We will definitely go on ACL again, probably the Hudson River . Read Less
Sail Date May 2016
The cruise was excellent. The staff was very friendly and helpful. The food was delicious. No problems getting on and off the ship. Todd was the historian. He was absolutely the best, so interesting and complete with his information. ... Read More
The cruise was excellent. The staff was very friendly and helpful. The food was delicious. No problems getting on and off the ship. Todd was the historian. He was absolutely the best, so interesting and complete with his information. He definitely made the trip for me. Entertainment was o.k. I am spoiled because my daughter is a professional singer/actress and I have seen many shows on Broadway. It is hard to compare but I enjoyed the local talent. On the last night (Friday) my friends from Spokane came to pick me up to stay with them for a few days. The staff invited them to stay for the cocktail hour and dinner. They loved it! The tours were very good, loved the scenery as well as the history behind it. All in all, it was a great experience. Thank you for taking such good care of me, I appreciate it. Read Less
Sail Date April 2016
America Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.0 4.3
Entertainment 4.0 4.0
Public Rooms 4.0 4.4
Fitness Recreation 1.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 4.1
Enrichment 5.0 4.1
Service 4.0 4.4
Value For Money 4.0 3.8

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