79 Princess Sky Princess Cruise Reviews

We just got off this beautiful new ship last Saturday after 7 day Western Caribbean trip. The new medallion class was great. Both embarkation and disembarkation went so smoothly. We loved that now you can put your hand luggage in your ... Read More
We just got off this beautiful new ship last Saturday after 7 day Western Caribbean trip. The new medallion class was great. Both embarkation and disembarkation went so smoothly. We loved that now you can put your hand luggage in your room right when you get there even if the room is not completely cleaned yet. Gave us the freedom to roam and admire the new ship and its beauty. The problems a lot of people have mentioned have been remedied. I will attempt to give you my opinion. We have done 23 cruises, mostly on Princess. We found this ship to be what we look for cruising. It does not cater to children and very few were on the ship. The median age I would guess is 50. We did see a few younger people but mostly older adults. Our cabin was a mini suite mid ship and was beautiful, spacious and nicely decorated. The bathroom with a bathtub was larger than most we have been on. The bed was very comfortable. Our cabin Steward Ken was great, he came in, cleaned and got out when we were not there like a ninja! We found the food, especially in the buffet where there was some negative reviews to be HOT and flavorful. The choices were great and finding a table at peak hours was not as bad as I thought it might be. The staff was friendly and very accommodating. I did find it a bit strange that they did not push sanitizer like most ships. They had the sanitizer there if you wanted to use it and they have the sinks for washing, but I felt they were not pushing it in light of what is going on with all these viruses, I felt a harder push would have been present. NCL has someone there with a spray bottle and hits everyone that walks thru the door plus the washing sinks. The restaurants were great. Nice choices for food, hot and well presented.We had anytime dining and did not feel the wait was too bad. We went around 6;00 every night, got a beeper went and got a drink and it was maybe 30 minutes. We did not get to see the two main shows regretfully. The 1st show was SuperBowl Sunday which was also Formal night. Princess really messed that up!!!! To have the show and formal night on the biggest football game of the year was a misstep on their part. The other show we did not make as we were exhausted after a long day on shore. I felt the other shows, comdedians, were lacking and was disappointed. This was the 1st time I can say Princess did not have a good line up of entertainment. Also, I think the theater is smaller than on the other ships and you really had to get there 45 minutes at least to get a seat. The game shows with the staff were fun and entertaining. The casino is the smallest I have seen on any of the ships. Don't know what they were thinking. Lots of pool chairs all around the ship and we did not find it hard to get one although we are up and at the pool to get chairs by 8:00. The Captain was walking around all the time and his messages were entertaining with a "Bye Bye" all the time. Everyone thought him to be very funny. The excursions were good. Choices were good. We went cave tubing in Belize which was a lot of fun. Not too strenuous and once in the cave very relaxing. Would recommend. We did go thru Viator tours for our Cozumel excursion which was a cooking class. It was the highlight of our trip. SO much fun and the place they took us was beautiful and a great way to spend the whole day. It was a water park as well so before/after your class you can spend the day with an open bar. The food we cooked was wonderful and our chef "Moises" was funny, talented and knowledgeable. HIGHLY RECOMMEND IT! We booked this ship again for Feb. 2021 for a 10 day cruise. That's how much we enjoyed it. Read Less
Sail Date February 2020
This was our 3rd of the Royal Class ship , but now not our favorite of the 3. Big shiny and beautiful but missing the mark on several things. Loved the Medallion system. We were onboard by 11am and off the ship by 6:30am Good ... Read More
This was our 3rd of the Royal Class ship , but now not our favorite of the 3. Big shiny and beautiful but missing the mark on several things. Loved the Medallion system. We were onboard by 11am and off the ship by 6:30am Good =As usual the staff , MDR , buffets , and the mini-suite B409 with the larger balcony . Bad = Nothing really Missing= 1)MUTS comfortable chair pads put out for MUTS movie nights. 2)TAPAS served in Vines 3)Lack of imagination for Super Bowl night to add some things such as snacks/games/drink specials/ect. ,@ MUTS during the game . 4) more self service drink stations on Lido Deck 5) Have the Pool Staff actually implement the Chair Hog rules that they state . All in all with almost 90 cruises under our belts on all of the current Mass Market and Premium cruise lines , both past & present , it was an Okay Cruise . Read Less
Sail Date February 2020
DW and I just returned from our Western Caribbean cruise on the Sky Princess. We also did the preceding Eastern Caribbean itinerary to make this our first B2B cruising experience. This was our 21st overall cruise and 14th in a row on ... Read More
DW and I just returned from our Western Caribbean cruise on the Sky Princess. We also did the preceding Eastern Caribbean itinerary to make this our first B2B cruising experience. This was our 21st overall cruise and 14th in a row on Princess. Prior to this cruise we had active and informative roll call threads. It is my belief that roll calls are a great way to plan and prepare for your cruise and to get to know everyone else sailing with you. For our pre-cruise activities, we stayed at the Hotel Lago Mar in Ft. Lauderdale for two nights. The hotel was quite nice and I would not hesitate to recommend it to anyone. For our two day stay, we mainly hung out and just relaxed. I did have a mishap during the stay wherein I tripped over a large boulder and banged up my right leg. On embarkation day, I hired a private car to take us on our short drive to the cruise terminal. We arrived at the terminal and made our way onboard very quickly. The Medallion is now used for check in (this was a Medallion class voyage). It was extremely efficient as we were actually onboard the Sky less than 30 minutes after arriving at the terminal. Getting off and on the ship on turnaround day was also a breeze. For both voyages we had Penthouse (PH) suites on the Riviera deck. For the first leg we had R615 and for the second we had R607. The cabins were only three apart from each other so moving on turnaround day was a breeze. For both voyages our cabin steward was Allen from the Philippines. Allen was great and always kept our cabins clean. He always had a smile on his face and did everything he could to ensure we did not go wanting for anything. The location of the cabins were ideal for us as they were close to the aft elevators as well as having a self service laundry and Concierge Lounge right outside our cabin. There was never any noise issues associated with passengers entering/exiting either venue. Now for the Sky Princess. Overall it is a very beautiful ship. A plus is that it is brand new. One thing I noticed and appreciated was the updated decor in the cabins and some public areas. I really like the way Princess Live and the Vista lounge were redesigned. The Piazza was once again an impressive place to spend some time. I spent a decent amount of time walking around taking a lot of pictures of this big beautiful ship. As far as service goes, it was excellent. Every crew member I had an intersection with, except an aloof head waiter in the World Fresh Market Place, always had a smile on their face and did everything they could to get my questions answered and any situation resolved. For nightly dining, I found the quality of the food to be overall good to very good (with an exception listed below); nothing was really great. We dined mostly with other CC friends in anytime dining. We got a beeper each night, but never waited more that thirty minutes to be called. We did try Club Class one time. Service was great. For a couple of meals in the MDR (ATD), I tried a couple of Crown Grill Select items. The first was a ribeye that was pretty bad. The second offering was surf and turf combination (Filet & Lobster). The filet was barely good and the lobster was laughable. It was basically the size of a large shrimp. Lastly we did eat at Sabatini's one night. The service was great but the food was not as good as I remembered it on the Star (2018 with the new menu). We did enjoy Sabatini's for breakfast a number of the times and found both the service and food to be very good. We also ate several times at Alfredo's. This venue continues to be a great free dining experience. As far as the World Fresh Market Place goes, I was very disappointed with pretty much everything. The layout was sometimes confusing. The overall quality of the food was bad. I have a big thing about hot food being hot and hot dishes in the WFMP were slightly warm at best. The selections were very repetitive as I saw the same items pretty much everyday. I know food is a very subjective issue but these were my personal observations. I cannot comment on the production shows as we did not attend them. I did hear comments on both sides of the fences from other passengers. I did watch several entertainers in the Piazza. I found one who was a "Steel Pan" musician to be very good. We did not do many excursions on the two cruises due to my banged up leg. For Princess Cays, I just got off the ship and walked around taking pictures. We did do a ship sponsored sunset sail excursion in St. Thomas. For St. Maarten, I just got off the ship and walked around a bit taking more pictures. I did the same in Grand Cayman, and Roatan. In Belize we both got off the ship and walked around a bit. Did the same also in Cozumel. In closing, I'd have to say that I thoroughly enjoyed this cruise. Next up, hopefully is a 14 day R/T to Alaska from Los Angeles (San Pedro) in May on the Golden. Princess, at least for us, continues to provide a great experience for a competitive price. Sure there are some hiccups every now and then but overall it remains our line of choice for the foreseeable future. Read Less
Sail Date February 2020
We chose this cruise to utilize the $$ that they us owed because of skipped port on a transatlantic cruise. Also, we spend the winter In Fort Lauderdale so it's an easy choice. There are lots of things to recommend this ship but ... Read More
We chose this cruise to utilize the $$ that they us owed because of skipped port on a transatlantic cruise. Also, we spend the winter In Fort Lauderdale so it's an easy choice. There are lots of things to recommend this ship but I'll start with a big downside - the inside cabin. we've always like an inside cabin for a variety of reasons but this was the smallest that we've seen. But the biggest problem, and the one that you should be aware of, is that this cabin is said to be able to house 4 persons. Nooo. In addition to the queen-size bed there are 2 fold-down cots. That's the problem. There about 18 inches of space on either side of the bed. The cots are mounted on the walls alongside the bed and extend about 10 inches into the room (when not opened). So to get into and out of the queen-size bed you get about 8 inches of space. You can't negotiate your way into or out of the bed without bunking your head 2 or 3 times. This room should come with a surgeon general's warning - like a pack of cigarettes. It is harmful to your health. To get into the bed safely you need to crawl into the bed from the foot of the bed. That being said - the bed is very comfortable. The TV in the room is great - good news shows and good movies and more. Dining - we liked the food and arrangement in the buffet. We had breakfast and lunches there. The main dining rooms were easily available for anytime dining of reservations. The food was fine and the service was good. (We are not fussy about food.) Entertainment - There were 2 production shows. 1 - "Two Skies", this was a high tech video game show. It was well done but we did not like it. We overheard other voice similar opinions. Perhaps it might have suited a younger audience - but not us. 2 - "Rock Opera", we like this a lot. The performers were great and I sensed that the show was well received. Other nights in the main Princess Theater showcased a singe one night and a magician on another. A cheap way to keep 4,000 passengers busy. However, there are lots of smaller lounges where there are always entertainers whos do a very good job. Good variety of musical acts from jazz to string quartet to guitar, ect. So lots of good entertainment all around the ship in the evening. Daytime activities like bingo, line dancing lessons is just not our style. Pool - the 2 large major pools are just too deep and too hard to get in and out of. But I was really surprise that there were we no lifeguards. (That's surprising and distressing. Royal Caribbean does a great job in that category.) The Wakeview pool at the back of the ship (on 16) is very pleasant - shallow, warm but crowded. We liked it. Medallion Class - this gimmick was really nice. You wear a "medallion" around you neck (in place of the usual cruise card). It automatically opens your cabin door, lets you charge stuff, find your friends, see the daily schedule, and much more. Paired with Medallion app on you cell phone the technology works great. You even get a free drink (one), delivered to you almost wherever you are, the first time that you use it. WIFI worked fine (most of time). Handwashing at the buffet. They are not serious about this. Small areas, 1 or 2 sinks, tile floors in the areas, always wet and slippery. Most folks pass them by. It's a really nice ship. Nothing spectacular but very nicely laid out and comfortable. Photographers always present but never annoying. Read Less
Sail Date January 2020
Too many issues and this from a platinum cruiser on Princess. There has been a very noticeable degradation in our last two cruises on this line (Sky and Diamond). Here's the good: -New ship with attractive decor, some new venues ... Read More
Too many issues and this from a platinum cruiser on Princess. There has been a very noticeable degradation in our last two cruises on this line (Sky and Diamond). Here's the good: -New ship with attractive decor, some new venues (Alfredos..) but lacking a library! -Fast, efficient embarkation in Ft Lauderdale and cabin ready when boarded @ 12:30 -Cabin steward one of worst we've had in 20+ cruises. No water or ice on first day; likewise the requested robes were also missing. Had to call Housekeeping and Room Service but they weren' t delivered until next day after second call! Steward left condescending notes like "left ice bucket where you can see it!"-we knew it was in the fridge but there was no ice in it!!! They charged us for the delivery of the robes and several wine glasses!!! Steward would replace dirty glasses but if there was any liquid in one he left it!!! Not once but every time!! He never delivered the debarkation instructions. -Long qeues for anytime dining and theater shows. You had to line up about 15-30 minutes and then when seated (if you were lucky to get a seat) had about 50 minutes before showtime!!! -Elevators--there were several out of service much of the time while you had long waits most of the time. The worst was debarkation when you had to wait 20-25 minutes to catch one and only after deciding to "go up" to "go down". -Debarkation was a zoo--couldn't get an elevator and a there was a mob scene in the Piazza -Excursions-Only took one CZM 001 and it was very good--small group (12) on a new Mercedes mini bus with an excellent guide Addy. This was a self guided tour of the Tulum ruins which were spectacular. Had been here twice before in 90s and again in early 2000s and the transformation has been incredible. -Cabin (mini suite) sizes were somewhat smaller and balcony definitely skimpier. -Specialty restaurant-Crown Grill was excellent--best meal on the cruise. Steaks were huge, moist, tender and perfectly seasoned and cooked. Sides were plentiful, varied, tasty and served homestyle. Best part--Yogi and Dejan who made the evening special! -As Platinum cruisers expected a little preferential treatment but got the same as first time cruisers!! All in all, were disappointed in the experience and likely will not return! Read Less
Sail Date January 2020
We had a great time on this lovely new ship. The food was nothing better than the usual Princess standard, but as that's very good we were happy. We also tried the new French place - la Mer, which was very good, and ... Read More
We had a great time on this lovely new ship. The food was nothing better than the usual Princess standard, but as that's very good we were happy. We also tried the new French place - la Mer, which was very good, and Sabatini's which was excellent. The entertainment was first rate - Rock Opera is the best show I've ever seen at sea, and would not be out of place on Broadway or he West End - really good. The other big show 5 Skies, is good too, we loved it, but think it probably misses the mark of the cruising population - a bit too young, modern and hi-tech for the largely older cruising crowd (a lot just looked a bit confused). A very slick multi-media production. The ports were great, and we had pre-booked princess excursions which were mostly excellent. If you go to Grand Cayman, the stingrays are super friendly and dont miss them. A few of the things we have previously loved, like the Vines bar, and the Movies under the stars, were not as good as on previous cruises, but the other improvements made up for it. the ocean medallion experience was great and worked well. We loved it and will book again soon. Read Less
Sail Date January 2020
We chose this ship because we had friends booked and it was a new ship. Very disappointed. We are loyalty Royal Caribbean cruisers and were sorry we leaped over to this ship. Disappointed in my time dining, shows, and same old food on ... Read More
We chose this ship because we had friends booked and it was a new ship. Very disappointed. We are loyalty Royal Caribbean cruisers and were sorry we leaped over to this ship. Disappointed in my time dining, shows, and same old food on the buffet in the evenings. We ended up with traditional dining at 5:15 (we usually eat later) but if we had chosen "my time or anytime" dining, we would have had to wait until 7:30. Food in the dining room was ok, nothing exceptional. We did eat at the steak house and it was very good. Our cabin steward was just ok. He did what he had to do, nothing more. We don't usually ask for anything special. Not many children on board which was a plus for us. The Captain of this ship is OUTSTANDING. He would show up anywhere or anytime, and do photo shoots or just visit with you. Of all the 24 cruises we have been on, this was a first for us. Didn't see the Cruise Director much, if at all. His assistants were great and friendly. Didn't like everything centered around the Piaza area (may have misspelled that). It was always noisy and crowded. Enjoyed the GS bar. The bartenders (Lou and Ryan) were the best. They intentionally got to know you. Casino was fun. Our cabin was a mini suite on the Lido deck and we loved it. Very nicely decorated and plenty of storage space. Andrea who works in the dining rooms was very friendly and helpful. I did a ship's tour and really enjoyed it. You got a nice swag bag with all the free photos delivered to your cabin, with a bathrobe, apron and some other stuff. If you're interested in attending this tour, you MUST sign up immediately after boarding. Only take 12 on the tour. All in all, we had fun even with the negatives. The ship is beautiful. You make lemonade from lemons on things that made you unhappy. If you go on any cruise, it's better than at sitting home. Read Less
Sail Date January 2020
Our recent cruise on Sky Princess needs to be broken down into the three categories: Good, Bad and Ugly. Let’s start with the positive aspects (GOOD) of the ship: CABIN: We enjoyed our partially obstructed Ocean view with ... Read More
Our recent cruise on Sky Princess needs to be broken down into the three categories: Good, Bad and Ugly. Let’s start with the positive aspects (GOOD) of the ship: CABIN: We enjoyed our partially obstructed Ocean view with Veranda. These cabins are always a nice value as we seem to always get a very nice view (considering it is listed as obstructed). Nice space with plenty of closet space and hangers. This trip we hit our Elite recognition, so there were some nice perks in our cabin with that distinction. Our steward, Santhoush Thomas, was excellent. He accepted his daily chores with a grace and happiness that is very rare these days. We truly appreciated his service and smile. VINES LOUNGE: We enjoy this area of the ship (although we understand it will be disappearing on the Enchanted Princess). Our server, Dewa, always knew what we wanted each day and was always accommodating when we would order wines that were not on the Vines menu. INTERNET and OCEAN MEDALLION: As we had loyalty perk minutes, we used the internet frequently. Never had any problems with the service. This is our second time using the Ocean Medallion and we had no problems with it at all. It is a nice way to make payments and open the door to your cabin. SABATINI: We enjoyed the new menu in Sabatini. It is modern, fresh and very nice items on the menu. Not sure that it will be accepted as the standard items (such as Lobster), are gone. The dining room as always half empty every night of our cruise, so we shall see what happens here. CROWN GRILL: We enjoyed the quality of the food product in Crown Grill. It seems to have come up a notch since our last trips on Princess. The service was okay, but not as professional as we have had in our past visits on recent Princess ships. We observed the Maitre D’ absolutely rip an employee in the middle of the DR, which we found unacceptable. Great meal, but maybe a “c” on service. ALFREDO’S PIZZARIA: Beautiful new, modern touch to this Princess restaurant. Much bigger than on previous ships with same quality food served here. Princess still serves the best pizza at sea (including poolside). BISTRO SUR LA MER: A welcome addition to Princess. A taste of France, placed in the space where Crooner’s Lounge used to be. Menu, quality and presentations in this extra charge restaurant were excellent. Service was very nice, although again, we felt a little taken back by the service of the Eastern European staff (see BAD). EXCURSIONS: Two of our three excursions were wonderful. Our Belize City excursion to the Mayan temples was excellent (although there is no mention about an hour bus ride each way on this particular excursion). The boat ride to the site, as well as the Mayan guides were excellent. Also, the buffet for lunch was very nice, with very personable employees. Our second excursion was a Twister boat ride and beach day at Passion Island in Cozumel. Again, all aspects of this were great, LOVED the Twister jet boat! We were absolutely drenched and it was a blast! The beach was a very nice experience with all the food and drink you would want included in the excursion. Bummer for us as there were cooler temperatures that day, but still was great. Third Excursion was in Roatan, which will come under the UGLY category. MODERN AND NEW: The ship has been greatly modernized from the Royal and Regal class ships. This Vessel seems progressive and sleek, which we are sure some valued Princess guests will NOT care for. The Pools are much better (Thank God, they got rid of the fountains!) Many Hot tubs available on multiple decks. The showroom is a problem, that will be reviewed under the UGLY category. There will also be MANY complaints from previous Princess cruisers that the “Crooner’s Lounge” is gone. There are still a lot of lounges, but this place was valued by past guests. BAD CATEGORY: GENERAL FOODSERVICE ABOARD SHIP: The MDR foodservice continues to slide downhill in both quality and quantity of food. We don’t mind the smaller portions, but at least some starch other than rice would be nice. The potato seems to be a relic of the past! Service in the MDR is very haphazard. Seems the only training anymore is to get the food to your table as soon as possible and get you out. It’s the small things, such as serving women and children first, that just tick me off. Yes, everyone smiles and is trying hard, but it seems as they are always shorthanded (or the Corporate accountants have decided that this is the new normal). The BUFFET is always up and running on time, which is a very nice treat. Unfortunately, most hot foods are lukewarm at best (even when you stir the pans from the bottom). Fewer and fewer nice proteins (I know Chicken breasts are a thing of the past, but now no more thigh meat either; only legs and wings). No carvings are done to order; just sliced up and thrown into a pan. Yes, there is a great amount to choose from, but it’s just sad to see the quality levels continuing to drop. FOOD AND BEVERAGE SERVICE STAFF: We have not noticed this on any ships in the 71 cruises we have taken over the years. On this ship we found many, many Eastern Europeans with truly bad attitudes. They seem not to care about being on board. They go thru the motions but very few smiles or banter. We have not seen that with persons of other ethnic background on the ship, but this was truly disturbing. Particular areas were in the Coffee Bars and Dining Rooms. UGLY: Well, the main stay here is the new Showroom. We don’t know if a design flaw, fewer seats or what. We tried attending the first night of the Rock Opera production show and were turned away as all seats in the theater were FULL almost one hour before the show began. We had arrived 40 minutes before the show, and were just very surprised with no seating. We wised up and for the next several nights got to the theater ONE HOUR before the show. Many, many reserved seats by guests (who actually let out a loud roar of laughter when it was mentioned no reserving of seats!). The one production show we saw was a high tech, high energy show about gaming (like Nintendo). We enjoyed the show, but again, this show is directed to a millennial crowd and not the crowd that Princess currently has. Maybe Princess is telling all of us over 55 something about the future?? The MUPPET show in the Vista Lounge on the last night was cute, but again, fell flat with many guests. Seating here (although not crowded) is very limited, with a peculiar design. POOLS: Seemed on this vessel that the reserving of chairs at the pool was rampant! We always go up to the pool deck, check out what is reserved, go eat our breakfast and then go get our chairs. On this particular cruise, if you were looking for a chair after 8:30 a.m., you were out of luck. We observed many persons placing towels down to reserve their chairs and then disappearing for hours. The persons next to us put their towels down went to breakfast, then the culinary show, then bingo and came back around noon to say that they didn’t need the chairs and someone else could have them. I don’t see the cruise lines ever being able to have any kind of control over this, so I am only mentioning it to make sure future cruisers understand what their options are. EXCURSION IN ROATAN: We were booked for a Beach day in Roatan. This particular day, the ship docked and the skies opened up with a fury of a rain storm (not Princess’ fault!). We tried to cancel on board, but were told we would have to get off the ship and cancel on land. Really?? Okay, so we got off the ship (and we had umbrellas), but were totally drenched by the time we found where our excursion was meeting. At that time the persons running the excursion said that we could cancel, but we needed to cancel ONBOARD the ship! When we got back onboard, the excursion was cancelled with no problem. Yes, maybe this is petty, but we think it could have been handled better. SUMMARY: We DID enjoy our cruise. There are enough really good things about this ship that would bring us back on board again. In fact, we are already booked on the new Enchanted Princess. We do notice all of the continued cuts on board (as with many other cruise lines we enjoy). We also notice that on most ships these days that the extra charge restaurants are providing a very nice experience, but does not carry through to the other dining facilities. No matter what is said, we always feel a day cruising is better than a kick in the pants Read Less
Sail Date January 2020
Medallion embarkation was seamless and once on board I used it as I would a regular cruise card and did not care to use any of the whiz bang tech features. I had loyalty minutes for wifi access and the medallion wifi was fast - but I had ... Read More
Medallion embarkation was seamless and once on board I used it as I would a regular cruise card and did not care to use any of the whiz bang tech features. I had loyalty minutes for wifi access and the medallion wifi was fast - but I had trouble getting it to stop a couple of times and the meter kept running. The internet cafe staff restored my minutes and said it was a system issue. The ship is beautiful and I really enjoyed using the seating areas around the piazza in the evenings. I did not and would not use the for-fee dining areas around the piazza because of passenger traffic and noise. I did try Alfredo's (free) since it has some clear dividers between the corridor and the tables - however the pizza was soggy and it was much better on the Melanoma Deck pizzaria. Speaking of Melanoma Deck, the chair hogs were out in full force before dawn most mornings, using big clips to fasten their towels to the chair and adding an old flip flop, hat, or magazine to complete their nest. I would see those loungers "reserved" for hours on end with no action by the deck staff. Loungers were hard to come by on sea days with about half of them occupied and the others "reserved". I only used the MDR for lunch and used the buffet for breakfast and dinner. The Horizon Court was the best design I've encountered on Princess. It was very open, easy to see what the various stations were offering, and I was always able to find a table. The tables pre-set with coffee mugs and juice glasses creeped me out when I saw that they were not removed if they appeared to be unused once somebody left the table and at one breakfast I saw several coffee mugs and glasses left on a table for four different occupants. Who knows if someone sneezes or plays with the extra drinkware? ALL unused drinkware should be removed once the table is occupied. I complained to one of the supervisors and he said it was corporate policy that the drinkware be pre-set on the tables for breakfast. After my first breakfast when I found out what the practice was, I served myself coffee at the beverage station. The lack of the wrap around promenade and the library were two big misses for me. There is the remnants of the old style promenade at the rear of the ship with few deck chairs, and luckily the chair hogs did not discover them on my cruise and I could usually find one available. If you want to read while you cruise, load up your Kindle or bring your own. Paperbacks were so dear that the chair hogs used magazines instead of paperbacks to mark their territory - probably for fear of losing their paperback to chair pirates. The production shows were over-amplifed so I left rather than lose any more of my hearing and instead enjoyed the other music venues around the ship - the Crown Grill bar, Prinncess Live, Take Five. Cannot say enough good about the captain and crew. The captain was the most visible captain I have ever seen - he appeared to be out and about constantly. The crew were all eager to serve and smiling, except the guy at the grill on the Melanoma Deck who seemed to have a perpetual scowl. Maybe he doesn't like cooking hamburgers all day. All in all, a beautiful ship, excellent food, excellent service. Read Less
Sail Date January 2020
This ship is over “hyped”. Overcrowded. Long waits for elevators. Forget trying to get anytime dining-it’s a joke. They don’t tell you all threes dining room are traditional “assigned “ so none open to anytime dining until ... Read More
This ship is over “hyped”. Overcrowded. Long waits for elevators. Forget trying to get anytime dining-it’s a joke. They don’t tell you all threes dining room are traditional “assigned “ so none open to anytime dining until after 7:30 at least. Half the fresh market buffet is already closed by then and what was still out was barely warm. So not impressed at all with this ship. Can’t wait until we have to fight for lounge chairs near the pools and seats at the theater. They close venues such as the vista lounge to accommodate large private parties forcing everyone else to find somewhere else to hang out. It’s not right. Many items were not brought to the cabins until late such as minibar setups, soda packages, robes. They are probably short staffed such as only one guy working in the Internet cafe all day. My cabin steward has 19 cabins to take care of. The same personnel were at passenger services all day. I think this is way below princess standards and this is only day one for me. Its embarrassing as I invited 4 other people on this cruise Read Less
Sail Date January 2020
We have been on close to 30 cruises, most on Princess. I was so excited about this cruise; I chose it for the ship, not the itinerary. It was so underwhelming and many shared our feelings. It's similar to the Regal & Royal but ... Read More
We have been on close to 30 cruises, most on Princess. I was so excited about this cruise; I chose it for the ship, not the itinerary. It was so underwhelming and many shared our feelings. It's similar to the Regal & Royal but they are better. I must say Captain Tuvo was among the best. He was always being seen and had a great sense of humor. Our cruise director was also alot of fun as was the comedian. We had one production show and it was excellent but it seems we were cheated on the entertainment. The thing that totally amazed most people was no library. if you want a book, you go to guest services and get to pick from books left by passengers. The claim is people steal the books and Princess decided enough, I guess. As for dining, we have always had traditional seating but got stuck with my time dining. I'm not a fan because sitting with the same people and having the same waiters makes for a pleasant dining experience. Unlike Royal Carribbean, you cannot book the same table and time for every nite. You have to reserve each day and that means waiting on the phone and speaking to someone with poor english or arriving at 5:00. As for the food, the beef was excellent and the rest a matter of taste. Let me say the elevators are the worse! they will pass your floor several times, once when we were in it. And if that isn't annoying enough, when one finally stops, the rude people inside make no effort to make room; in fact, more than once I saw someone push the button to close the doors. Trust me, I can see when there is room. My husband and I both used a cane noone cared. I think with so many elevators, Princess should dedicate one to wheelchairs and walkers. I can't imagine how long they waited to get on. That brings me to, anyone who is familiar with Princess knows they mostly have an older crowd. I'd guess 60 - 80 years average. Children are rare. Princess could do more to accommodate the handicapped. For example, You won't find anything on their website telling you how to reserve a wheelchair for embarkation. I waited 45 min on the phone to reserve 2 chairs and the girl gave me the wrong info. Finally, our cabin. It looks exactly like the pictures. we had an obstructed balcony which wasn't all that obstructed. I love the closets on Princess as they are open and large. Plenty of room for clothes and luggage. The shower was larger than most with a ledge! The tv is on the wall and large. We had a phenomenal steward in Santhosh. First thing I always request is removal of the duvet and a blanket and sheet instead. And ice. He was most pleasant in accommodating any requests. One thing most people noticed was this ship is a bit noisy as in squeaks, etc. I should add, everyone working this ship is friendly and always smiling. Overall, this cruise wasn't cheap and if I had to recommend it, I'd say take the Royal or Regal instead. Read Less
Sail Date January 2020
Actually I was on the Sky in December with my husband and friends for the inaugural cruise and then the seven night western Caribbean directly after that. We were invited to the naming ceremony and it was very impressive. The ship is ... Read More
Actually I was on the Sky in December with my husband and friends for the inaugural cruise and then the seven night western Caribbean directly after that. We were invited to the naming ceremony and it was very impressive. The ship is really beautiful. The soft blues, greys and creams were a welcome color palette. The new comfy furniture on the pool deck was terrific and there was always plenty of seating whether at sea or in port. The rooms were well done although the extra chair has been removed. Thank goodness the old shower curtains have been replaced with great ones that do not stick to your body. The staff were so friendly and so much fun. The food was as ever very good and plentiful. there was always something for everyone's taste. The main dining rooms were laid out nice and nothing was cramped or close together. It was a nice relaxed atmosphere. But I must say that what really makes this ship special is its captain. Boy if they could only clone him. Captain Michele "Bye Bye" Tuvo is a gem. He is so funny, kind, genuine, warm and very good at his job. He can "park a ship" like nobody I've ever seen. He walks through the dining venues every morning and talks to the passengers, and then you see,him sometimes during the afternoon or evening. I got to know him on the December cruise when I hosted a meet and greet and he attended and stayed the entire hour - entertaining us the entire time. Then when I saw him on this cruise he remembered me and my name - made my trip. He is quite a guy for sure. Princess is lucky to,have him as Imheard many passengers remark at the end of the cruise that he made the cruise. And he did! The entertainment was good, although the one production number 5Skies was quite something, I don't think it was the right appeal,for the age demographic onboard. The Rockopera was great. As with most ship theaters there just isn't enough seating so in order to get a decent seat you have to get there an hour ahead of the show. People were turned away because there weren't enough seats. There is plenty of seating all around the ship and lots of nooks and places to hang out. The onboard entertainment - singers and bands - was great. I do miss Crooners and wish they would bring it back as well as happy hour. Alfredos has been revamped on its layout and is a bit more casual and has added outdoor seating but the pizza is fabulous. There was always a crowd but the wait was never too bad and worth the wait. We took a few of the ship excursions and they were great. It was nice knowing we were covered in case of a late return to themship. A lot of,those islands have poor infrastructure and you never know how things are going to go. Rather pay a few extra dollars and know I'm covered. The medallion thing worked out so easy and great. Check in was so fast and efficient. We were on the ship in nothing flat. We used the compass to find each other throughout the cruise and it worked really great. Then when we disembarked, boy is it easy. You walk up to,a screen and if it recognizes you then you are done. No customs agents and long lines. So quick and efficient. We had a terrific, fabulous, wonderful time both in December and again in January. We are booked on two 10 night cruises next year on the Sky. Hope Bye Bye will be there! Read Less
Sail Date January 2020
Princess market their ships as 5 star cruising. The reality is totally different. We were so disappointed with this Caribbean cruise. My husband and I are in our 50s and were bored to death. This has never happened before in over 15 ... Read More
Princess market their ships as 5 star cruising. The reality is totally different. We were so disappointed with this Caribbean cruise. My husband and I are in our 50s and were bored to death. This has never happened before in over 15 cruises. We were on the Sapphire last year and really enjoyed it but not this one. Food is terrible. We are British and like hot food. The buffet was cold at breakfast lunch and dinner, not even lukewarm. Selection of food is poor, same stuff every day. We tried the Soleil anytime restaurant twice and found it just as bad, like school dinners. Hardly any fish. Mac and cheese every day plus you had to ring at 8am to book a table even though it was supposed to be anytime dining. We were on the Indy in Sept and the food was fantastic, miles better than the Sky. We are not going with Princess ever again despite being shareholders. Cunard and Royal Caribbean are far better. Entertainment is even worse, we were on the 2 week cruise and Princess don't tell you these are treated as 2 separate cruises so you get the same shows again. Only 3 production shows, all awful, one totally incomprehensible and one ridiculous one with puppets. 2 comedians and 2 magicians. You had to get to the theatre 45 mins before the shows to get a seat as other public venues were hired out to private parties. Never experienced this before on other ships. Lots of stupid gameshows and quizzes all aimed at Americans. Hardly any Brits on board, 90 per cent are American. We sat in our cabin reading most of the time as there was nothing to do. Complete waste of money. Sailing down from Miami there were huge waves and very rough seas for over 2 days, ship really rocked around, creaking and groaning all night, swimming pool water splashing up really high, I couldn't sleep. Lots of people being sick, but no extra entertainment laid on. Cruise director only hosted the gameshows and was never seen around the ship, loved the sound of his own voice. Some staff friendly, but many others didn't seem happy in their work. Guest services in particular do not want to help the people who pay their wages. It rained all day in St Thomas and Roatan, and Cozumel was cloudy. Worst cruise ever. To cap it all, our overnight Heathrow flight home was diverted to Bermuda for a medical emergency at 2am. Read Less
Sail Date January 2020
NOTES: - I would rate 3.5 if i could. We chose this cruise for our annual Caribbean vacation because it was new, and we were trying to decide (after 40 cruises!) whether or not to make Princess our first choice. Based on our Sky ... Read More
NOTES: - I would rate 3.5 if i could. We chose this cruise for our annual Caribbean vacation because it was new, and we were trying to decide (after 40 cruises!) whether or not to make Princess our first choice. Based on our Sky Princess experience, we're not ready to make that commitment right now. - We actually did a back to back on 1/11/20 and 1/18/20 There are a lot of positives about the ship - the atrium/piazza is stunning; the entertainers on board were fantastic; the crew worked hard; our inside cabin was great (we love the amount of storage and the layout of Princess cabins); the Captain (Michele Tuvo) was a joy; the International Cafe is still our favorite hangout spot on any ship from any of the 5 lines we've cruised (Princess, Celebrity, Disney, NCL, Royal Caribbean). We also found that the medallion itself worked well, the drinks were reasonably priced, and we didn't feel pushed to buy extras like drink packages or specialty dinners. We also had a great experience in Sabatini's and thought that Alfredo's was excellent as well. And, the staff at Guest Services and the wait staff in the International Cafe/Belllni's was oustanding. Some things were just ok - like the food in the main dining room and Crowne Grille (which we usually think is first rate). We thought the menu choices, especially for appetizers, soups and salads, seemed far more limited than on previous Princess cruises. Internet service was adequate, but not stunning. But some things were downright frustrating and disappointing: Anytime (select) Dining - although Soleil was the "all the time anytime dining room" there were literally hundreds of people with advance reservations. We were told this was because there were big groups on board and a lot of people wanted traditional dining so they ran out of room in the main dining rooms. All I know is it didn't feel like anytime dining to me. Anytime dining means (to me, at least) that everyone in that category competes equally for seats in the designated dining room. Yes, you can make a phone in reservation on the ship the morning of the same day, but that's it. We found it very frustrating to stand in line with all the other anytime diners and literally watch a couple hundred people walk past us to their "traditional dining" tables in our very limited-seating dining room. Venues - the main theater was a point of major frustration. Af the welcome show our very nice cruise director warned everyone to come early, especially for the production shows if we wanted a "good seat". How early? Over a half hour. He should have said an hour - which is how early we had to go and sit in the theater to get a good seat - and sometimes that wasn't enough. We are not willing to give up an hour of our time every night to get a seat for a show, and no ship should be designed to operate that way. Further, the design of the theater means the right and left 25% of the theater on the lower level can't see 1/2 or more of the stage. All of this caused some frustrations and conflicts among passenger. What's the answer? It seems 3 shows per night is the only answer - you can't redesign the ship at this point. Princess Live was not much better - to get a seat for the activities (game shows, etc.) you had to arrive at least 30 minutes earlier. Poor design. Answer? Not sure - Vista isn't a very good venue. The Piazza was also used as a venue and once again it's not big enough. To get a seat where you could see events like "Dancing with the Stars" you literally had to get there an hour early. No additional seating was positioned, nor was existing seating rearranged, to provide the best possible visibility. The same was true for the carving demonstrations. It was left for passengers to fend for themselves, move chairs, and sometimes find themselves in conflict with other passengers. The Medallion Apps were frustrating. Locating shipmates worked well, and so did messaging. But the ability to order drinks was spotty at best - many times the app was no able to identify that we were on board. Also, the user interface is not good - there's not much intuitive about it. And, the daily schedule doesn't contain important information like the evening dinner menu! So as a bottom line - our experience was that it was just too frustrating to be fighting for seats all the time. The ship has too many passengers for the size of the venues it offers. Maybe that's because a good portion of the ship has been given up to the "luxury crowd" that pays extra for suites, concierge service, etc. All I know if my frustration level was up, there is no longer a front observation lounge to relax and enjoy views of what lies ahead, and we left feeling there are better choices for our next cruise. There is a lot to love about cruising with Princess, but for us, the Sky Princess is not one of them. Read Less
Sail Date January 2020
An absolutely terrible experience. Firstly, I did a lot of research to choose the right first cruise for myself and my husband. We tried the Sky Princess because it was a new ship and it seemed to provide what we were looking for. ... Read More
An absolutely terrible experience. Firstly, I did a lot of research to choose the right first cruise for myself and my husband. We tried the Sky Princess because it was a new ship and it seemed to provide what we were looking for. What did we know?! It was our first cruise. We bought the premium drinks package which cost us £800+ for 7 days and yet this did not include the basic drinks like a slimline tonic or water in our room. We were charged 9$ for drinking a bottle of water left in our cabin with no label. We did not ask for this, it appeared and then appeared on our bill. When asked for slimline tonic, we were told this was not included but rather we could get tonic from the bar tap which was not diet. Very disappointing. The food was diabolical. It catered for only Americans, it also had no spice and tasted bland. The market place buffet had very poor quality food and the food was also cold or luke warm. This area was crowded, disorganized and univiting. We also booked a meal in the Crown grill. I had to send my steak back as it was served blue rare after I asked for it to be medium. They took it back and cooked it further and re cooked the fries and returned them to the plate. The steak was very fatty, the fries were inedible. We left the restaurant very unsatisfied. A lot of pompus ceremony only to be disappointed. We opted for anytime dining which produced mass pre cooked food with very little flavour and dry. Bread is placed on all tables sometime before the restaurant is open and so it is cold and hard. The service in this anytime dinning was terrible too, particularly the Ciello restaurant. The waiters had absolutely no pride in their job. They were forgetful and focused only on hovering around those tipping. Do not go on this cruise for entertainment unless you are in to line dancing and listening to string cortet. I am 54 years old and my husband is 47. We were totally bored. The majority of people on this cruise were 80. There were Zimmer frames everywhere. Not the cruise for us. We found out about the basketball ball court where we could shoot some balls in the net and also a mini golf area on the penultimate day of our cruise. These areas were at the top of the ship on level 18 and they were not advertised. The ship was crowded and those who were slightly younger (60-65) liked the sound of their voices so much they added to the terrible experience. Of course these were Americans. Our favourite part was getting off the ship 3 times during our cruise. The rest of the time was awful. We purposely did not pay for tips ahead of our cruise as we decided we wanted to tip those who deserved it. Our room attendant was very good. That's were it stopped. Maybe we received terrible service because the waiters knew we had removed the tips. We started tipping everyone but soon stopped this. We don't believe in being responsible for topping up peoples salaries for the sake of it. The elevators on this ship are terrible. They are on either end of the ship and you will find you have to wait quite some time for the lift to arrive on your floor. We were on level 17. We ended up walking most of the time. I could go on but really do not have the energy. This cruise is all about money. We thought our drinks package had it covered. I will finish on positive note. The bed is the most comfortable bed we have slept in. The shower is very powerful and the cabin was acceptable but did not provide tea or coffee facilities. We will not be cruising with Princess again. Read Less
Sail Date January 2020
Just finished two weeks on the Sky Princess and what a disappointment. Food was hardly fresh in the World Fresh Marketplace. We were surprised to find RAW chicken on the serving line. When we show it to the Chief - he had nothing but ... Read More
Just finished two weeks on the Sky Princess and what a disappointment. Food was hardly fresh in the World Fresh Marketplace. We were surprised to find RAW chicken on the serving line. When we show it to the Chief - he had nothing but excuses although he did immediately remove the item from the line. Dining room food was barely average. Cabin steward's are being asked to handle more cabin's (heard as many as 18) and that is clearly impacting their performance. Glass shelves in the bathroom was not cleaned for embarkation. Room didn't get vacuumed every day. Our balcony was never cleaned and the salt build-up on the table was shocking. Dining room waiters must being asked the same because service in the dining room was terrible. Our waiter even apologized several times for the poor service. Elevators were often out of service. Wake-up call system was inoperative. The production shows (Rock Opera & 5 Skies) were great. Brian Justin Crum was fabulous. Unfortunately, Princess Cruises is/has been moving away from entertainers to more game type activities. Using facial recognition technology during disembarkation is a huge improvement. Sky Princess needs some time to tighten-up everything before I would recommend this ship - six months as a minimum. Read Less
Sail Date January 2020
We have cruised with Princess over fifteen times. The service, food and drink staff were outstanding on the Sky. The medallion worked great, the staff greeted us and had our drink orders almost instantly. Our balcony cabin on the Sun deck ... Read More
We have cruised with Princess over fifteen times. The service, food and drink staff were outstanding on the Sky. The medallion worked great, the staff greeted us and had our drink orders almost instantly. Our balcony cabin on the Sun deck was modest in Interior size but had a nice deck for two reclining chairs. Being right next to the adult pool was very convenient. Entertainment was wonderful, the Rock Opera was a stand out. Our late dining crew jumped at every request. The chefs table dinner was truly extraordinary, very lucky to have been chosen. The events crew always had lots of activities for us to participate in. The shops were expensive, especially for jewelry. The daily afternoon tea truly differentiates Princess in the luxury cruise market. Spa service was very personalized and not overpriced. Ability to check our invoice in the room or on our I phone was wonderful. The internet service has to be reset once or twice but the best service I experienced at sea. All in all the best cruise we have ever experienced on Princess, highly recommended. Read Less
Sail Date January 2020
Sky Princess Jan 11, 2020 cruise. Awesome and a beautiful ship. Pastels, tans, blues, green. Low maintenance construction. Chrome, stainless, anodized aluminum, PVC over the outside railings. Rubber gaskets for the windows, not calking, ... Read More
Sky Princess Jan 11, 2020 cruise. Awesome and a beautiful ship. Pastels, tans, blues, green. Low maintenance construction. Chrome, stainless, anodized aluminum, PVC over the outside railings. Rubber gaskets for the windows, not calking, brass, wood of different varieties. All beautifully executed. Music just about everywhere, all the bingo and trivia you can handle. More than any other ship we were ever on. Casino has multitudes of new slots. We donated. Bingo was hosted by “Fortuna Luck” That is what she called herself. An excellent bingo host. Lots of fun. Rafel Urdaneta worked in the Casino and gave out the bingo cards and the pads. Could never do enough for everyone. Always helpful and a smile. The best deal was $69.00. You get the pad with 36 cards on it, a triple card for four games and a $5.00 scratch off. Last game, last day of the cruise cover all gave away over $2,700.00 won by 3 people. Over $900.00 each. Not us. 7 bingo sessions, not every day. Some twice a day. Trivia was done in a way all ships should do it. Deck 7 Live with a large screen. In large letters. Gives the Question and number. So even if the host has a heavy accent, you can easily read it. Every day was enjoyable. Slice pizza we did not care for. However Alfredo’s pizza and service was excellent. Our server Nipan Kalita was on the ball and always a smile. The steak house was no good and no service either. Terrible! First to be seated at 5:00PM. Decided no appetizer. Wanted to get to the 6:30PM show. Ordered the Filet Minion. 40 min. later it showed up. Steak and the mashed potatoes were warm and did not bring my asparagus. The waiter never returned to our table. Finally got the desert and left. 6:40PM. Never made it to the show. No excuse for that. By the way. The filet was on tough side, no flavor either. They need to learn from Alfredo’s. Carnival still has the very best at sea steak house. We no longer do the MDR. Only the buffet and the specialty restaurants. The buffet is super big. No lines and never a problem finding a table. Utensils are wrapped up in the napkin and on the tables. In the evening, it is like a restaurant. Place mats and stemmed glasses for water. Anyone will get your drink for you, even the bar. Kept the tables cleaned. The food itself could be hotter. However the variety was excellent. Quality was also excellent and the deserts were unbelievable. Not just cake. Comedian was very good, magician was excellent. Rock Opera was excellent. Had no real problems at all with the elevators. Just those that enjoy packing themselves in one that is already full. Our balcony state room E429 was very nice but, very small. Including the super small bath room. Shower was fine. Cruised on 30+ different ships. This was the smallest by far. Beds were very comfortable and our room steward Thomas from India, was up and above. The best we ever had. So all in all, a very enjoyable cruise with really no down side. Our first evening we had super rough seas and the coat hangers kept banging the open closet walls. You can see what I did to stop it in the picture. Put a towel over the hangers. The medallion worked fine. However the daily things to do before you take the cruise is not the same. It changes. So do not do what I did. Figure out what you want to do each day in advance. A waste of time. Do we recommend the Sky Princess.? We sure do. Read Less
Sail Date January 2020
We took this cruise because it is a new ship and the Princess name would give us a more mature crowd with less children. The plan worked great , not many children and adult ages were mostly 50s to 70s . The cabin was standard , Balcony ... Read More
We took this cruise because it is a new ship and the Princess name would give us a more mature crowd with less children. The plan worked great , not many children and adult ages were mostly 50s to 70s . The cabin was standard , Balcony could be larger .Cabin was new and everything worked with no problem. The bed was very soft and comfortable . Great band every night in the atrium ( they called it the piazza area ). Old folks like to dance to 60s through todays pop dance tunes and we went every night to dance with that band. The Medallion that is your room key didn't always work or connect correctly . there were four of us in our group and all had the same issue. Make no mistake , It is not easy to set up the Medallion on the ship. You will need help and will find help I think it was on deck 5 ? The Medallion did work great with embarkation as long as you do the prep work at home before the cruise. al in all I think when they get the bugs out it is much better then the cabin card . It did work great to find fellow passengers location on the ship and give you directions to find them. We had open seating and that worked out for us . The food was great in the dinning rooms .We did not use any specialty dinning options. The food court was typical of other cruises . Hamburger station could be better ( our last cruise had a Guys hamburger grill that is hard to beat ). The food court ,Hamburger grill and Pizza bar closed early every night at 10 PM . So that after the main show in the theater if you wanted to get something to eat you were limited to a small snack bar on I think it was deck 4 ? Not much to choose from. I guess because It was an older crowd and the ship did get quiet after 10:30 pm. There is an Alfredos pizza on deck 7 that was included and there was no additional charge .Its a sit down great pizza and salad restaurant but also closes at 10 PM. Room steward was great , refilled toiletries every night . No towel animals but ive seen enough of that, this was my 13th cruise. Princess main theater was great ! Live Orchestra with a real drummer ! I hate it when they dance to backtracks . A backtrack is like a glorified karaoke system . The live band and dancers , Magician and comedian were great . Don't miss the shows ! No problem getting a lounge chair on upper decks, a lot lot of older folks sit in the shade. "The Sanctuary " is on the upper deck and reservations can be made to use it by the half or full day . I went on embarkation day but they were all booked up . You can only book the Sanctuary on the ship . This was free on the Carnival Horizon ship that I went on last year . Carnival called it the "serenity" , it also was an adult area . Don't waist your money , instead go to deck 17 forward and go to the " Retreat pool " also an adult area and free . I do wish there were more cooking type classes . We did a wine tasting class that was nice but there was a charge for this , I think $25 per person , My sister paid so im not sure of the cost. I do need to point out that on this cruise there was a group of over 600 guests with a Polka group . we didn't know this when we booked . This group would have large Entertainment areas and sometimes two areas at the same time closed to only them . this went on all week and had taken what I thought would be Entertainment areas for us as well . No way would they let us in ! Just not right. We paid just as much and from what I understand even more then these guests . In closing, We did have a great time and would take another Princess cruise mostly because of the quality of the food , the live band Entertainment and the age group of the guests. And oh yes , the Captain was funnier then the cruise director . Bye Bye ! Read Less
Sail Date January 2020
This is our 2nd princess cruise and 3 with other lines. We wanted to try a New ship so we choose this ship based on itiniary including Mexico (Costa Maya and Cozumel) Roaton Hondouras and Belize. First the good. Food in almost all ... Read More
This is our 2nd princess cruise and 3 with other lines. We wanted to try a New ship so we choose this ship based on itiniary including Mexico (Costa Maya and Cozumel) Roaton Hondouras and Belize. First the good. Food in almost all venues was very good. Breakfast and evening dining rooms and specialty restaurants. Food service better than previous cruises. one disappointment was Sabatini's. Best selection of wines than on other cruises. Especially enjoyed a wine tasting (additional fee) offered one sea day. Very good selection of the wines featured and lite bites. Now the not so good. While the weather during our cruise was somewhat rainey on several days the ship's movement or turbulance was very rough. The ship rocked and shuddered constantly the first day at sea to the extent we became disoriented. It came and went during the entire trip. We thought our cabin location was a poor choice but many passengers complained about it frequently. This is such a concern that we would not choose this ship again. We choose to upgrade from a balcony to a mini-suite. While our room was very nice with larger bath our balcony was miniscule. Our balcony cabin on previous Princess cruise was larger and cabin was not that much smaller. Disappointing. The nightly entertainment was also disappointing. There was a comedian on 2 nights, a musical duo, a movie one night and the last night was a true production show which we were expecting. We expected better. Lots of "game shows" which is ok but not a substitute for better entertainment. A source of much guest chatter and complaints was incorrect information about dining venues and hours of operation. Patter had some info which conflicted with other information shared on board and at dining rooms. Seems like they are still working on the basics. The ports we visited were fun. We choose 2 princess excursions and were pleased with both snorkeling trip in Belize and catamerian sunset sail in Cozumel. We are sampling cruise lines to see which line we want to establish loyality to gain perks. Princess certainly deserves consideration but we will try others before making our decision. Read Less
Sail Date January 2020
This was my first-time cruising, so obviously I had a wonderful first-time experience (you are crazy if you don't have a great time on any cruise). But I was disappointed with the lack of age diversification. Sky Princess is clearly ... Read More
This was my first-time cruising, so obviously I had a wonderful first-time experience (you are crazy if you don't have a great time on any cruise). But I was disappointed with the lack of age diversification. Sky Princess is clearly aimed towards an older crowd (60-80), so it may have been partially my fault by choosing this ship. Everything is geared towards an older crowd from interior design all the way to entertainment. My biggest pet peeve was the lack of entertainment for younger people though. The club every night was entirely pre-1980 music, which was extremely disappointing. They would start playing hip hop after midnight, but if you have an excursion early in the morning it's just not feasible. By 10 pm every night, other than drinking it felt like there was very little to do. I thought the food was great. Not a big fan of paying $500 for a drink package that limits you to 15 drinks a day (especially since each drink only has one-shot). Imagine getting a huge frozen margarita with one damn shot. Then if you get doubles you really only have about 7-8 drinks a day. I had a balcony cabin and it was great. The ship could use more indoor recreation rooms. It was hard to play ping pong next to a huge fan outdoors that would suck the ball towards it. If not that, then the wind or rain made it impossible to play. The shopping stores were very boring. I enjoyed myself, but I will never cruise with princess again. My favorite staff was Allen at the bar on the top floor, Al in the dining room, and Ryan at the bar on I think floor 6 or 7. Read Less
Sail Date January 2020
Enjoyed the Mexican Cooking class in Cozumel. Lots of fun, food and drink ! Decorated plates for dessert presentation. Cooked Appetizers, and Main Entrée. Then eat your own creation. The Sky Princess is brand spanking new. ... Read More
Enjoyed the Mexican Cooking class in Cozumel. Lots of fun, food and drink ! Decorated plates for dessert presentation. Cooked Appetizers, and Main Entrée. Then eat your own creation. The Sky Princess is brand spanking new. The layout is different from the Royal and Regal with a Jazz Bar on Deck 6 No Crooners Bar … No Library Alfredo's Pizza is on Deck 7 and larger Lots of passenger photos on the walls of the halls when going to your cabins. Pickleball on deck 18 aft. The comedians and singers were fantastic. Captain Tuvo (Captain Bye-Bye) was actively mixing with the passengers and would stop to talk to everyone at breakfast and other events. He was very approachable. We ate at the anytime dining option.... If you show up close to 5:00 PM you are in good shape otherwise you might as well wait until 7:30 PM. If you try to get a table at 6:00 PM you will have to wait about +1 Hr. Read Less
Sail Date January 2020
We booked this cruise for our 25th wedding anniversary. We have cruised with Princess before, and again ,we were not disappointed. This ship was absolutely beautiful , the entertainment was great, and the service was second to none. ... Read More
We booked this cruise for our 25th wedding anniversary. We have cruised with Princess before, and again ,we were not disappointed. This ship was absolutely beautiful , the entertainment was great, and the service was second to none. We really enjoyed Eating at the complimentary Alfredo’s Pizzeria ,sit down restaurant, There were many delicious food options to choose from at the Horizon Buffet , and the dining room experience is always our favourite. The piazza provides a perfect area to relax and enjoy some live entertainment while enjoying a sweet treat or drink . Using the ocean medallion was very convenient and we enjoyed this option. Embarkation was much easier and faster using this option. We found that The crew were friendly and very helpful. They were very efficient ,especially considering how new this ship is, We enjoyed everything about this ship ! We would certainly rebook a cruise with this ship. Read Less
Sail Date January 2020
We had a four generation cruise on Sky Princess. We were a group of eight with the oldest 78yrs and the youngest 4yrs. The ship is so accessible it met the needs of the whole family. My mother used a wheel chair. We had two mini suites ... Read More
We had a four generation cruise on Sky Princess. We were a group of eight with the oldest 78yrs and the youngest 4yrs. The ship is so accessible it met the needs of the whole family. My mother used a wheel chair. We had two mini suites M220 and L219. The suites were roomy and had lots room for every ones suitcases and clothing. The ship was huge but easy enough to navigate. The hardest part was knowing which were the odd and even hallways. It would be nice to have a sign that you can see when you come out of the elevators. The food was great and the staff were excellent. We had early dining 5pm in the Estrella Dining room. Our waiters were Gerry and Axel, they were amazing. Gerry always made sure my grandson got his hotdog with no relish early so he could go to the kids club and we could enjoy our meal. Axel always remembered our drinks and made sure we had everything we needed. On our first night my grandson was falling asleep in his chair and the lady in charge, with the short blonde hair brought him an extra chair and a pillow so he could sleep. We were so impressed. The kids club was amazing, my four year old grandson had so much fun and made so many friends. The staff are so patient and seem to really enjoy their job. We loved the entertainment staff. We spent most nights in Princess Live because there was only a couple of shows in the theatre we wanted to see. The Rock Opera show was really good. We were there an hour early to get seats. The show fills up fast. We didn't watch the movies under the stars. Again there wasn't really anything we wanted to watch The pools were fun but loungers were hard to get. We had the best luck at the wake pool. It is nice to sit in the pool and the ocean through the window. We had a great time and found that there was something for everyone.. Read Less
Sail Date January 2020
We chose this cruise because we had not visited most of these ports yet and Princess is our primary cruise line. We also wanted to experience Sky Princess, since it's the newest ship we have ever cruised. We enjoyed it greatly. ... Read More
We chose this cruise because we had not visited most of these ports yet and Princess is our primary cruise line. We also wanted to experience Sky Princess, since it's the newest ship we have ever cruised. We enjoyed it greatly. It's a beautiful ship. We had hired Victor Rosales of Mahahaul EcoTours for a day of birding in Costa Maya. We went to several different areas and saw some colorful species that were new to us. Victor also included a delicious lunch at a little beach-side cafe in Mahahual. He is well-trained, educated and experienced and speaks fluent English as well as his native Spanish. He also does other types of tours as well, specializing in small groups. I would be happy to use Victor again anytime. While in Cozumel, we took the Princess excursion to Tulum. Our tour guide, Marco Polo, was great and quite informative. While in Roatan, we contacted Jensen Wesley and he drove us to the Carambola Gardens as well as Sandy Bay where I was able to do some great snorkeling. We enjoyed being off the beaten track there so it was not crowded with people. Jensen was very helpful and we were lucky to connect with him. Sky Princess is a bit larger ship than we usually book but it did not feel crowded most of the time. However, anytime dining did have long waits if one went to dinner after about 6:00pm, which we usually do. Food in all venues was excellent. We did not use the specialty restaurants. Our balcony stateroom was super and even though quite forward, ship motion was very minimal. Captain Tuvo of Sky Princess is a real treat too. The fitness room is well equipped. The casino is good and has a computerized Texas Holdem table that made for some good poker games. The Medallion system worked well on board although we did not download the app for use on our phones. The ship's internet was the fastest we have ever used on a cruise. Read Less
Sail Date January 2020
Sky Princess Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.5 3.5
Entertainment 5.0 3.5
Public Rooms 4.5 4.0
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.5 3.7
Enrichment 4.0 3.1
Service 4.0 3.8
Value For Money 4.0 3.6

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