If you’re use to higher end hotels and resorts like JW Marriott, Hyatt, or Hilton where personal services are king this cruise line is NOT for you.
I’m a business owner of over 30 years and if I ran my business this way we would be out of business. Compared to higher end resorts which we are use to I found the following to be true.
1. The ship is very disorganized in the way they do ...
We have sailed on many Holland American cruises and always had a wonderful experience. We just got off a 21 day transatlantic from Fort Lauderdale to Rome. The ship was beautiful and the food amazing. The entertainment was super until we reached Barcelona at which time the band in the Ocean Bar disappeared and was never to be seen again.
On every other cruise we have taken, when there was a ...
We have near 30 cruises so far, split almost evenly across the 5 major cruise lines. Our best tops are HAL and Celebrity. This is our first cruise on the NS and our 4th cruise on HAL. We loved the sisterships Rotterdam and Koningsdam for the food, the music and the beauty of the ship. This T/A cruise on the Nieuw Statendam is no exception, though I have to admit, the Rotterdam has a little edge on ...
We were excited to go on this cruise. We had not been on one since 2018. We knew going on that there would be generally older people but wow, there was mostly elderly on this cruise. There are pros and cons about that. The ship was very clean. Crew was very friendly. I’ve had better cruise food but I’ve had worse to. I like the music theme of the ship. I like the variety of music, such as the ...
This was an Eastern Caribbean cruise on the Niew Statendam departing Port Everglades in Ft. Lauderdale on Sunday, 3/26/23.
I was a little worried, as I had read recent reviews that Holland America cruises were not as good as they were pre-pandemic. I also read that the food was not as good.
I am happy to report that all that turned out to be false! I could not be happier with our ...
I chose this date and itinerary because of work/vacation date restrictions. I couldn't go any other date and wanted to try a 7 day on HAL.
The positives: The service in every area is excellent. Every single crew member was pleasant, smiling and friendly. This was the best part for us.
The ship is very pretty and very clean. Even in the Lido Buffet. I loved the hand washing stations and many ...
I love to watch the show Mighty Cruise Ships on the Smithsonian channel. One of the episodes was on the Nieuw Statendam. After seeing the show I decided I wanted to sail on this ship. I was not disappointed! The food was excellent! Service was great throughout the ship. One thing I was disappointed about was that I believe because of cutbacks there were no sommeliers in the dining room. The ...
Our last RC cruise was so bad with drunk out of control college kids we opted for a cruise with passengers of similar age and interests The cruise line has done a lot of cutting since we last cruised with them. Less food portions, help and activities. Ship was spotless clean We did Club Orange and do not recommend spending the money on it. Canelettos was excellent. Pinnacle grill ...
We had an opportunity to sail so inexpensively, I simply couldn't say no. Honestly, we had two inside cabins for two weeks at a total cost of $256, plus taxes and gratuities. On top of that, we received credits totaling over $400. None of that is a misprint.
So it's hard to be hard on HAL. I'm not "that guy" - I almost never, ever write negative reviews. But ...
I'll start with the positive. ...
We picked this cruise because of the selected stops and reasonable costs. Of course, after adding the insurance and fees it cost more than planned. Food in the main dining room was good although could be quite the line depending on the time of day. Lido Market (buffet) was frequently crowded and food just average at best. Many times had to go get our own drinks as otherwise would have finished our ...