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Holland America Line Nieuw Statendam Cruise Reviews

4.5 / 5.0
Editor Rating
185 reviews
Camels in front of the ship in La Goulette, Tunisia
Quartet on Lincoln Center Stage
Docked in Palermo
Sunset leaving Naples
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Cruiser Rating
3.9
Average
185 reviews
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Featured Review
Beautiful Ship, Great Room. Wish There Were More Sea Days
"It was a fabulous price so we decided to go for it even though we had to fly to Copenhagen from Hawaii, and had to take the Covid 19 test in Copenhagen a couple of days before boarding.For the 28 day sailing, I paid about $260 and the connection was normally quite good...."Read More
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psberg

10+ Cruises

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1-10 of 185 Holland America Line Nieuw Statendam Cruise Reviews


HAL clearly in decline

Review for Nieuw Statendam to Canada & New England

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Brodox
10+ Cruises • Age 60s

We are frequent cruisers and have traveled with HAL several times in the past. We wanted a cruise that would stay close to the US that visited places we had not previously seen. In retrospect it’s clear that this itinerary is less than compelling with most ports having minimal activities off ship if you do not chose the cruise lines’ tours. Dining experience was good though don’t expect surf ...
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Sail Date: August 2022

Cabin Type: Verandah Spa Stateroom


How NOT to Follow Up on Customer Service.

Review for Nieuw Statendam to Canada & New England

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Mnsot3
6-10 Cruises • Age 60s

Choose the cruise for the Itinerary. That was great. Ship was overall good to great. The dining room and Lido service was super as was the Tamarind Bar and Restaurant. Some of the shore tours were good, most were so so or worse!!! But the absolute worst was the "Premium 24/7" internet!!!!!!!!! Out for days, if not hours. When it was working, slow to non-existent. But again, the real issue is the ...
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Sail Date: August 2022


24-day Canada New England & Iceland - Great ports on a masked ship

Review for Nieuw Statendam to Canada & New England

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StartrainDD
10+ Cruises • Age 60s

Tuesday, August 2 – fly to Boston We left the house a little after 4:00 AM to meet our friends at their house a half-hour away (but on the way to the airport). We parked our car, transferred our luggage, and off to the airport we raced! We arrived at 5:20 and our friend dropped us off (with all the luggage) at the terminal and he went to park the car. A very helpful American employee helped get ...
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Sail Date: August 2022

Cabin Type: Large or Standard Interior Stateroom


Beautiful Ship, Great Room. Wish There Were More Sea Days

Review for Nieuw Statendam to Transatlantic

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psberg
10+ Cruises

I booked this cruise (along with the preceding 10 day cruise to Scandinavia and Germany) one month before boarding. It was a fabulous price so we decided to go for it even though we had to fly to Copenhagen from Hawaii, and had to take the Covid 19 test in Copenhagen a couple of days before boarding. We are 4 star Mariners and this was our 10th cruise on HAL, our first in 4 years. Overall, I ...
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Sail Date: July 2022

Cabin Type: Large Oceanview Stateroom


Covid on board, destroyed vacation!

Review for Nieuw Statendam to Baltic Sea

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Danishtravellers
6-10 Cruises • Age 70s

Before booking and prior to sailing I triple-checked that masks were NOT mandatory. Because my tonsils have been removed (badly) as a child I have a problem with airco and wearing facemasks. I would not book a cruise if I needed to wear one, as it totally destroys our vacation. Upon arrival on the ship it became clear that: MASKS MUST BE WORN everywhere at all times, except when ...
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Sail Date: July 2022

Cabin Type: Verandah Stateroom


HAL's service shines on this ship

Review for Nieuw Statendam to Baltic Sea

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MaLady100
10+ Cruises

Overall a great cruise. Ship was in wonderful condition, service was outstanding and food was good. Love the glassed in shower! Tendering in some ports was a bit rough (lines and delays) but that was due mostly to the weather. HAL's strength is in their staff. Never encountered any staff who were grumpy or said no! They all seemed happy to be back to work. Captain is entertaining and runs a tight ...
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Sail Date: June 2022

Cabin Type: Verandah Stateroom

Traveled with children


Closed Buffet, Restaurants and Music Venues

Review for Nieuw Statendam to Mediterranean

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Schlinger
2-5 Cruises • Age 40s

Let me start by saying that the Nieuw Statendam is a beautiful ship with beautiful cabins and lovely employees. Unfortunately, that's about it as far as the advantages are concerned. Embarkation was badly organized in what could seem like a good organization: check people in in groups, give them group numbers and call them one after the other. And then send them all into the embarkation gateway ...
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Sail Date: May 2022

Cabin Type: Verandah Stateroom


Holland CEO - please wake up now!

Review for Nieuw Statendam to Mediterranean

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bspectorvt
10+ Cruises • Age 60s

This is a shortened version of a 2,624 word review we sent to Holland America Guest relations and never got a response to: This cruise was our first travel adventure since the pandemic began in 2020. We booked this cruise to celebrate our wedding anniversary and to belatedly celebrate a milestone birthday that occurred during the pandemic. We booked a 5 star ship, which is our standard when ...
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Sail Date: May 2022

Traveled with disabled person


cabin 4143 avoid

Review for Nieuw Statendam to Mediterranean

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silverserfers
10+ Cruises • Age 70s

we picked this cruise because of the destinations, (although we have been to all except one before) have cruised with HAL before so knew what to expect. always thought that the entertainment on board HAL was very poor but this particular one was awful. it consisted of the on board singers, dancers, piano players, bands doing what they normally do in their normal venues but on stage. one night ...
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Sail Date: May 2022


Lacking usual niceties

Review for Nieuw Statendam to Mediterranean

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Cag.60
10+ Cruises • Age 70s

Had a week on this ship. Have done 4 previous HAL cruises and 25 others. The ship is beautiful and the theatre amazing. However. Covid protocols were not strictly enforced. No one waiting to sanitise your hands when you got back on the ship. Your choice to do it or not. Same at the entrance to all the dining destinations. We did a Celebrity cruise in January and they were hot on hand ...
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Sail Date: May 2022


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