1. Home
  2. Cruise Lines
  3. AmaWaterways
  4. AmaStella Review
  5. AmaStella Cruise Reviews

2 AmaWaterways AmaStella Cruise Reviews

10 passengers in our family chose this cruise for the Christmas Markets. We departed from Amsterdam on the 22nd of December for Basil. We noted a small notation on the website that many markets closed on the 22nd or 23d, however the ... Read More
10 passengers in our family chose this cruise for the Christmas Markets. We departed from Amsterdam on the 22nd of December for Basil. We noted a small notation on the website that many markets closed on the 22nd or 23d, however the itinerary listed several markets to visit. On board, our updated schedule listed an added market. What this cruise company failed to mention was all markets were closed on Dec. 25th and 26th. They also failed to note that markets did not open until 11:00a.m. At one port our excursion was scheduled to leave at 8:00 a.m. for a short walk and then visit the Christmas Market. During the walk our local guide advised us the market didn’t open til 11:00 a.m. the problem, our ship was scheduled to leave port at 11:00 a.m. so, we missed one of the open markets. When we complained to our cruise director about this, she replied “it is not my fault”. In addition our embarkation on the ship was delayed til after 6 p.m. because of some problem they experienced on the previous cruise and extra sanitation was needed..so we sat in a hotel lobby for several hours. “Award winning” cuisine was featured in the promotion of this cruise line and this ship. Actually, the food was modest and most of the food service slow. The ship has a capacity of 160 plus. There were only 86 of us on the cruise, and we were the last cruise for the season. The entertainment was zero and the very limited lectures or discussions were from a brochure. I note in AmaWaterways website advertising Christmas Markets cruising late in December for 2020. Beware. Read Less
Sail Date December 2019
Just a little about myself and the group we travelled with: my husband and I are in our 50's and have been cruising with Disney and Royal Caribbean fairly regularly since 2003. We're Diamond level with RCCL. Our travelling ... Read More
Just a little about myself and the group we travelled with: my husband and I are in our 50's and have been cruising with Disney and Royal Caribbean fairly regularly since 2003. We're Diamond level with RCCL. Our travelling companions were my sister and her husband (in their 60's ) and their friends--a married couple in the 70's. We travelled from Toronto to Amsterdam to visit family for 4 days before the cruise. Flew into Budapest 1 day before the cruise. In Budapest we stayed at the BEAUTIFUL Prestige Hotel (approx. $290 CA for 1 night). Great central location, but about a 10-15 minute taxi ride to the port. Port is a loose term--it was basically in the middle of a construction site. Very strange! But it was fast. We were greeted by the cruise manager, Dragon, and walked straight on the boat. We had a light lunch in the lounge and waited to be escorted to our cabins. Check-in was speedy (literally under a minute) and we were off! When we booked, we were given cabin #227. We had been moved to the very end of the hall for some unknown reason: 233. We were next to a couple of crew cabins and a stairway that could be busy with crew at various times of the day. My travel companions were all upgraded though! they were given bigger rooms with an outdoor balcony as well as the indoor French balcony. This did not sit well with me at all---as we had all booked at the same time and paid the same price. There was a lot of misinformation given out. When escorted to our room we were told we would be invited to the chef's table at some point during the week--just watch for a card in the room. This never happened, so we never went! Apparently you have to make a reservation yourself. Bar service was erratic and pricing seemed to be a the whim of the server. When we questioned it and asked for a refund, the bartender said 'what can I do?'. The tours were wonderful though and we were exhausted at the end of the week. Busy , busy , busy! Be a good walker because even the slower paced tours involved a lot of walking. Night time entertainment was sparse and not the best. We walked out of one show. Our cruise was a wine themed one and unbeknownst to us, a large group pretty much monopolized it. Be sure to ask if this is the case on your cruise and plan accordingly. Dining room food was adequate. Service again was spotty and often times rude. Getting a glass of wine on a wine cruise shouldn't be a chore, but it was. I'm not sure if we'll river cruise again, if so, we'll do more research and definitely NOT go with AMAWaterways. Re the cabin: Our cabin was freezing! no amount of complaints or fiddling with the thermostat could remedy the fact. There seemed to be a constant draft coming from around the door. The room was TINY, but clean and well appointed. Nice to travel on a new ship! Read Less
Sail Date October 2016
AmaStella Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.7
Entertainment 3.5 4.1
Public Rooms 5.0 4.9
Fitness Recreation 4.0 4.1
Family 3.0 4.1
Shore Excursion 5.0 4.8
Enrichment 5.0 4.5
Service 5.0 4.7
Value For Money 5.0 4.7

Find an AmaStella Cruise

Easily compare prices from multiple sites with one click