3 Helpful Votes
Sail Date: April 2019
The good: Fast embarkation, very clean, good food at main dining rooms and buffets, attentive stewards, good comedians. Some good shows which included an excellent singer. The bad: Awful ship layout, the balconies are flushed ... Read More
The good: Fast embarkation, very clean, good food at main dining rooms and buffets, attentive stewards, good comedians. Some good shows which included an excellent singer. The bad: Awful ship layout, the balconies are flushed and bellow you can see the life saving boats instead of the water. Some rooms have the “magic carpet” bar passing in front of their verandas invading their privacy. The balconies at the left of it looks toward your veranda. I had one of those cabins even though I payed full price for balcony. Food in main dining takes long. At the gym no special protein shakes available like other ships. No greeting upon entry the first day, just ugly wooden statutes at view. Some ports are bad unless you are there for excursions. San Juan, and St Martin were good. I have been in 20+ cruises and this one stood out for boring, and for its bad layout. 85% of passengers were 65+. Not many activities or amenities around. Not recommended for kids our the young. Read Less
1 Helpful Vote
Sail Date: March 2019
Glamorous new ship with a lot of great new features. We did a back-to-back starting March 24th in Aqua Class and Suite Class for March 31st sailing, which provided a good way to see all of the aspects of the vessel. Lack of seating in ... Read More
Glamorous new ship with a lot of great new features. We did a back-to-back starting March 24th in Aqua Class and Suite Class for March 31st sailing, which provided a good way to see all of the aspects of the vessel. Lack of seating in the Martini Bar area and lack of shade on the Rooftop Garden and Rooftop Bar which could be easily remedied. The Captain and his officers were awesome!! The specialty dining was worth trying and would recommend Fine Cut and Raw on 5 for multiple visits. Our own restaurants, Blu the first week, was amazing as always. Great fresh meals with lots of options, but no view. Our second week in Luminae was up on the 12th deck and the sunset views were spectacular. The restaurant itself is very contemporary and the food was always cooked to perfection. Don't forget to see the shows or to dance the night away at silent disco. We particularly enjoyed the entertainers in the Grand Foyer (Martini Bar area), but as mentioned earlier seating was a bit of a challenge. The Edge is worth your time. It is pricey but our thought on this back-to-back adventure was that the entertainment was a step-up from other cruises and the food and service was also improved. Read Less
2 Helpful Votes
Sail Date: March 2019
Let me start with the Celebrity brand. Always at the top, great cruise line. I have many Celebrity cruises under my belt and being a Travel agency owner I had to try out the new Celebrity Edge to see if the reviews were valid. I am a ... Read More
Let me start with the Celebrity brand. Always at the top, great cruise line. I have many Celebrity cruises under my belt and being a Travel agency owner I had to try out the new Celebrity Edge to see if the reviews were valid. I am a forgiving traveler and try to give the benefit of doubt to the cruise line. Embarkation and disembarkation were better than expected. Easy on, easy off. The ship was beautiful with an unusual profile. Ships interior was classy and very roomy. A lot of reviews stated lack of bars and lounges, this was true which caused overcrowding in these venues. Champagne was offered when you come aboard AND you can go directly to your cabin to drop off your luggage and then grab lunch or check out the ship until you are officially allowed in the cabin. As expected, the buffet was crowded but orderly. The food was excellent and the service top shelf. The cabin was roomy with a balcony (if you wish to call it that) that had a picture window and dropped down half way at the press of a button. It was a very small area. The TV was very large and the drawer and cabinet space were abundant. A master control panel outside the bathroom door controlled lights and window shade. You can also operate them manually. The bathroom was larger than most cruise ships usually have. The restrooms around the ship all have push-button controls to open and close the sliding doors. Now for the lounges/Bars, or lack thereof. The Martini bar was always busy, The sunset bar was impossible on a sunny day as no shade is provided. The Coffee bar was very nice and did serve alcohol. The Eden bar was just ok during the day and very weird during the evening. When the evening approached so did the, shall I say, unusual entertainment? Unless you took a long drag on a doobie this was not the place for you, Just to get to Eden you have to pass through a long dark hallway with stupid pillars and outer space music. OK, so I scratched Eden off my list. Let's try the onboard shops. Unless you have Deep Pockets, stay away. All shops are upper class. I finally found a logo shop so I could buy a T-shirt. They almost had to take me out on a stretcher. Get this, a T-shirt was $80 and a Ball Cap was $75 and a golf shirt was $135. No wonder the shops were empty. So, back to the Martini bar for another stiff one. OK, let's discuss entertainment. The talent they brought on board was great, but the regular shows were weird and boring unless you like folks prancing around the stage and swinging from ropes. But, the lighting effects were good. It was a nice venue to grab a quick nap. OK, so back at the Martini bar for another quick pick me up and a bit of fun trivia. Dinner time was an event with better than average food and service. The casino was large and did have a bar that was in operation on sea days and evenings. The Magic Carpet when it was in operation was useless, just a gimmick. The specialty restaurants were pricey and in my opinion, were not worth the extra costs. That being said, I did try the La Petite, It was $55 per person and came with a cute animated video chef on your table preparing your meal. Yes, pricey but entertaining. But As I said, I give the benefit of doubt to the Cruise Line in hopes they will come back to the basics And stay away from the higher priced weird stuff. Would I cruise Edge again? Probably not. But if you like a big change and something different, then this is your ship. All in all I still give it 4 out of 5 stars. Read Less
1 Helpful Vote
Sail Date: March 2019
my husband and i have cruised 20 times with celebrity, always a great experience. when we heard about the new ship of course we wanted to cruise on it. this cruise coinsided with our 45th anniversary which made it all the more special. ... Read More
my husband and i have cruised 20 times with celebrity, always a great experience. when we heard about the new ship of course we wanted to cruise on it. this cruise coinsided with our 45th anniversary which made it all the more special. what can we say the ship, the service, the food, the butterflies on the ceiling of my room (a great "special" from our butler and stewart for our anniversary) were great. the ship is very different from all the other celebrity ships....very contemporary decor, some not so confortable seating, but on the other hand there was EDEN where you can sit and watch the sea go by or have a drink with other cruisers and watch a contempoary dance show.....we liked the ship....depending on its (or the new APEX ships) itinerary we would definaely sail on it again....one small complaint we have is ...my husband had skin cancer (like many people his age) suite guests have access to the retreat, a beautiful top of the ship private area with its own pool, bar and reclining lounges BUT no shade.... except by the suites on the inside of the public spaces...like sitting in a hallway....the ship needs some shades on those cabanas, and the bar area...otherwise fantastic space. Read Less
13 Helpful Votes
Sail Date: March 2019
My goal is to write a thorough review of the Edge while also taking into account other reviewers’ commentary (on here and on other boards). Before boarding, the reviews on here since the ship’s launch were disheartening. I began to ... Read More
My goal is to write a thorough review of the Edge while also taking into account other reviewers’ commentary (on here and on other boards). Before boarding, the reviews on here since the ship’s launch were disheartening. I began to have doubts and fear that this ship wouldn’t be as I’d hoped. We booked this ship before it had any deck plans and while we were on board the Silhouette in 2017. All this to say, thank GOODNESS I decided to take these bad reviews with a grain of salt and forge ahead. The Edge is glorious. I am enamored with her. Background I am in my 40s. Sailing Celebrity for 17+ years on M- and S-class ships and solely in verandas. Beyond Celebrity, I also enjoy Holland America. I sail for the relaxation, the service, amazing drinks and food – and well, to unplug. We’re friendly people but don’t go on cruises to meet new friends. I am not a chair hog nor do I like others who are. All this to say, cruising is my preferred vacation, and I’m blessed to have been on 20+ ships so far. The Edge is in my top two and may very well be my first choice of ship moving forward. Let’s chat about everything but the IV The public spaces are beautiful, well-appointed and very well thought out. There is attention to detail for flow, seating and service. Here are the highlights of what is exceptional: 1. Atrium with martini bar focus. WHAT A FABULOUS CHANGE! It was now about community gathering. Now, I’ll admit this had me a skeptic when I first saw it. There are usually glass elevators and illuminated grand stairs as the HEART of a ship atrium. Now, on Edge, it is the dance floor and the martini bar. The true special features of this new design are at night. After dinner and prior to the second show, we ended up cycling between the martini bar and the café one floor up. However, it didn’t matter because the way the atrium is designed, the band and people dancing were watchable and you felt like you were a part of a special evening. Even better? Before you couldn’t really watch the martini bar team unless you had a good seat. Now, every night at either 8:30 PM and 8:45 PM, the whole atrium lights up timed against the music and then everyone gathers by the railings to watch the martini bar flair. There hasn’t been anything like this on Celebrity before this ship. What fun. It is classy and thoroughly enjoyable. 2. Deck 2 is a new port em/de barkation area This is a well-oiled machine of a space. Multiple points of entry and exit to/from ship. At least 4 scanners. No lines to get in or off the ship in any of these docked ports. I haven’t seen anyone speak to these new efficiencies and am surprised. This new space is what all ships should aspire to. I never felt like I was part of the cattle call. Well done. 3. Bye bye MDR. Split up into 4 (Cyprus, Tuscan, Cosmopolitan and Normandie) restaurants and moved more midship onto decks 3 & 4. Again, would I like not having an MDR at the usual back of the ship? Yes! The worst space by far in S-class ships is the MDR where it is two levels of packed tables decked out in gold and red. On Edge, these new restaurants feel like a hybrid of specialty and main dining. You get great service as expected but you also feel like you can have variety the personalities of these new dining venues are all classy and do not feel cramped. I am a fan. I do not miss the MDR. 4. Eden. In the space formerly taken up by the MDR is a two level combination space. Why Eden has gotten so much bad press is beyond me. When we walked in for the first time, we both said that this is what other lines should do. Let’s just take a look at what Eden has to offer as a space: plenty of seating for intimate conversation, looking over the back into the water or at the bar, off to the side (outside and covered on one side) or a café with outside seating on the other side. Morning specialty coffee service – and NO line with fresh baked cinnamon rolls. Not to mention breakfast sandwiches and fresh fruit. OR lunch, where there were fresh salads, sandwiches and desserts. Miss the World Class bar? This is where the caliber of cocktails moved to on Edge. The bar team were TOP notch…and almost all women (yay Celebrity). Want a Negroni with Hendricks, Carpano and Campari? This is where you get it. Eden was quickly our favorite spot for pre-dinner cocktails. Eden as an entertainment space is where it goes off the rails. There are LOTS of times where there really isn’t anything being performed in this space and that’s when I most enjoyed it. The funkiness of where Celebrity wants us to go with these performers is just flat out uncomfortable. I will absolutely say that the performers are top notch. They’re very talented…but and this is a big BUT, this isn’t the right cruising community for this. Please Celebrity -- we don’t want it. I would absolutely recommend that Celebrity remove the podium stage, add more flooring for dancing and turn this into an extension of a jazz/big band club like they used to have on the M class ships in the early 2000s. And please, turn off the incense. Permanently. 5. Magic Carpet Is it windy? Yes of course. It’s not nearly as windy as others make you believe. You’re on the ocean for goodness sake. There is no other view like it. The feeling of being out on deck 14 with a 360 degree view of the water is so very special. This space is just wonderful. No frozen drinks on the Magic Carpet is true. Really though. There are 3 other bars in close proximity. You can get one there and walk back onto the carpet in less effort than it took you to complain about it. Which brings me to rebuttals of other reviews: _ Poolside service is amazing. On sea days, I think I had someone ask every 15 min if I needed a drink while I was sitting on a lounge chair. _Bar staff were all friendly. Every single person. If you have the premium drink package, simply ask them to make the cocktail with your spirit of choice. I always felt they just wanted me to enjoy what they made. There was fun banter and smiles around. _Restaurant service. Again, top notch. This was also the first Celebrity cruise where there was every ethnicity and gender serving as waiters to assistants to sommeliers. Celebrity should be commended. It was very refreshing to see the changes. _Wait times at venues or bars? Nothing that seemed excessive. The staff was also very aware of who walked up and when and took orders accordingly. It was awesome! SO many times on previous cruises, there is mental pushing and shoving to get an order in. The team on Edge were so professional that this type of ego didn’t even have a shot. _Sewage smell. Yes, something is amiss here and I bet they’re trying their best to figure it out. Where is it? Only a couple places: sometimes near the pool/table tennis area, the men’s restroom in the spa (not the woman’s) and the rooftop garden. What I’d like to see: _Many may not realize but all of these fancy stores and their store employees don’t work directly for Celebrity. Just like your local mall, these spaces have a contract with a third party who leases this space. This is why we see Tiffany, Cartier, etc. etc. as their own stores on Edge. It’s absolutely overkill. There is NO reason that the store directly across from the casino that has very high end jewelry and watches, cannot be retrofitted into a more appropriate space for this cruising community. It’s at least 100 feet long. It would be a perfect library. _The sunset bar needs shade. It used to be a really popular spot on S class but it’s just too hot. I feel badly for the team working there. _Rooftop garden is fantastic. I’d love to see the grill return with the ready to make pizza like S class and bring fun back into that space. It was delicious for dinner but just not the same. Read Less
Sail Date: March 2019
Backgorund: I apologize in advance for the overly detailed review. At the cruise critic event on board, the Captain requested that we be specific on issue we found with the ship. Also, we are loyal Royal/Celebrity cruisers with over ... Read More
Backgorund: I apologize in advance for the overly detailed review. At the cruise critic event on board, the Captain requested that we be specific on issue we found with the ship. Also, we are loyal Royal/Celebrity cruisers with over 30 Cruises and we just want to insure other cruisers are informed before selecting the Edge. Embarkation: Very quick and easy. You could drop bags in the room as soon as on board. Infinite balcony Stateroom: Our first infinite balcony room on deck 6 forward had a view of about 20’ of blue painted steel. We had to argue with guest services to have our room changed to a new room. Changed to a deck 9 Infinity Balcony. The room was nice except the “balcony” was useless. This should have been called an ocean view with opening window. We liked the extra space but was not a balcony. When the window was open, the room instantly filled with humidity and the air conditioning turned off. There were times in port when the window would not open. When sleeping at night, other cabins close by would open or close the windows made so much noise it would wake you up. The fake doors to the balcony would barely close, get in the way and did nothing to stop the room overheating. Storage in the room was strange. The new room layout Royal uses on Symphony, Harmony and Anthem is awesome. This is a step back. Only room for about a foot of hanging items without hitting an immovable bar. Lots of very small cubbies that could not fit much. Designers went for look and not function. The bathrooms on the ship were the largest and best laid out on any ship. Unfortunately, the shower did not drain and flooded the bathroom because the perimeter drain was tied to the shower drain. Also, the spray nozzle in the shower was broken so the shower head would not stay in place. This is not what we would expect for a new premium ship. An odd annoyance was no indicator to put on the door to let the attendant know you were not in the room. They had to knock to see if the room was open to make up. Also, no towel animals. Dining: Ocean view Café was excellent. We did not specialty restaurants only because we liked or fixed seating table. The dining on the ship was a real disappointment since we did not rotate restaurants we were limited to the same food menu. I asked about prime rib or beef tenderloin but was told we can only get this if we leave our table and go to another restaurant. We ended up eating the same meals almost every night. Most nights our server steered us away from at least three dishes that other diners complained about. Food was mediocre at best. In the past, Celebrity food was a step up from Royal but this was a step down. Pool Area: We again were subject to the ‘new’ cruise experience were the only shade on the pool deck was located in the Cabana area that had to be paid for. The design of the hot tubs were ridiculous. These were located in full sun two stories up from the pool deck. In order to get to these, you had to walk up two flights of stairs or go to the forward elevators. Once of the two sets of stairs was through the smoking area. The music played at the pool was bizarre. For some reason, there was a jazz fusion band playing rather than a Caribbean band. Another strange item was serving glass bottles of beer to people in the pool. Retreat Area: One of the most annoying things about the ship was the Retreat area. All front views out of the ship were cut off unless you were in a suite. You cannot take the forward elevators up to deck 15 or 16. You must get off at 14 and walk up the stairs. On other Celebrity ships, this area is a lounge open to all. Ironically, we spoke to many Suite guests who complained of no shade in the retreat area as well. I get the need for additional revenue but to cut off over half of decks 15 and 16 is a bit much. Public Spaces: The Magic Carpet was nice. The Destination Gateway is a great idea. This ship was nice but not up to Latest Royal levels. The layout of all seating in the public spaces were all very low and very uncomfortable. The rooftop garden had awkward wooden seat that you could not sit on and cushioned seats with what looked like oil stains. The normally nice sunset bar had no shade and uncomfortable seating again which ruined the experience. Eden need to be re-purposed. Very bizarre. Crew: Best crew we have experienced. Everyone we encountered were attentive, friendly and polite. Casino: Non Smoking which was awesome! Entertainment: The guest entertainers were great except when they played in the rooftop garden as it was blazingly hot with no shade and uncomfortable seats. The onboard entertainers, though talented, were a real let down. Why would you put a jazz fusion band on the pool deck rather than a Caribbean band?? The on board shows were bizarre and was embarrassing to watch so many people walk out. Bingo was replaced with Deal or No deal where we give $25 to the cruise line and one person in the room wins $100? How is that fair? There were a few other that won a $10 match casino play! The best show was the Captain Dimitriue’s talk. Shops on Board: The stores were overpriced, no post cards of the ship, no Christmas ornaments of the ship, and no reasonably priced tee shirts. I have never had a hard time spending my on board credit and basically wasted it to use it up. The shop workers asked us to put this in our review as they are hurt by poor sales due to lack of merchandise. Debarkation: Customs and emigration had the facial recognition terminals which was a breeze. Until we got to our luggage. We stood and stared at our bags forever 15 minutes but were not allowed to touch them. Very disorganized luggage handling. They need to stop over at the royal terminal next door to see how it is done. To sum up, we paid a premium for this cruise in anticipation of the best cruise ever. It turned out to be the worst. I have written this review in the hope that this class of ship can be turned around. The crew did their best with what they had to work with. Our impression was upper management had a plan to be different and not necessarily better. We love sailing Royal and Celebrity but will not be back to this Class without major changes. Read Less
Sail Date: March 2019
A lot of things can be improved but overall a great ship! The steak house was awful FYI. IV ROOMS are not cracked out to what they make them as you seem your in a bubble without the air. Sometimes they do lock them which I get but lame. ... Read More
A lot of things can be improved but overall a great ship! The steak house was awful FYI. IV ROOMS are not cracked out to what they make them as you seem your in a bubble without the air. Sometimes they do lock them which I get but lame. Entertainment could have been better with more activities. Service at pool was not the greatest with people walking around and the bar. Lot of wasted space. Feels like they could have added something else like ummm a missing wine bar! The chairs at the bar were dangerous and you slide right out of them... no I was not drunk but that is what they blamed and felt as it was rude. Yes i had a few but come on. Eden had a awful smell like pee. The performance was kinda weird and feel like they could have done without. La Petit was great but feel like there should be more than one menu. Main dining rooms should have had more of selection based on what type of food it is. I did miss not having the same server every night. EDEN restaurant was great and food was on point. THE BIGGEST COMPLAINT about the CONCIERGE class room was that you had no concierge. Apparently he sits in a office and does nothing I was told. Miss having that special attention in room and the champagne was just thrown in a refrigerator and not in a cute holder. Also there were other drinks mixed in without prices. We had to ask for the pillow menu and was not offered. Was a waste of the extra money. Overall the ship was beautiful and would definitely book on the APEX hoping they make some modifications. I do miss the Solstice class and waiting for the renovations!! Read Less
3 Helpful Votes
Sail Date: March 2019
The ship was beautiful and we loved the restaurants and the decor as well as the service was top notch. I have been and stay a large number a great places but I am not sure I have ever received better customer service. Everyone was very ... Read More
The ship was beautiful and we loved the restaurants and the decor as well as the service was top notch. I have been and stay a large number a great places but I am not sure I have ever received better customer service. Everyone was very friendly and they were always willing to go the extra mile. Everything was very clean and workers were always busy "polishing the brass". I would not hesitate to get back on this ship tomorrow if I could. Really have very few complaints if any at all. I did notice a high pitch whistle back towards the ships exhaust which drove me crazy but could easily fond a new location on the boat to avoid the noise. We had the best experience while dining and love the Blu restaurant. Out time in Mexico was great and we loved our stop in Key West and Grand Cayman. Read Less
Sail Date: March 2019
Please see my review dated 3/24/19 for particulars. I wont cover the same areas, but will mention a few things we did here that we didn’t prior. Just say, this is a fantastic ship. We’ve cruise the Caribbean many times and I’m not ... Read More
Please see my review dated 3/24/19 for particulars. I wont cover the same areas, but will mention a few things we did here that we didn’t prior. Just say, this is a fantastic ship. We’ve cruise the Caribbean many times and I’m not that interested in the ports much, so we went for the ship experience and Loved It! One new thing is the Magic Carpet for anchorages (not tied up at piers). Used it in Grand Cayman. That makes a very big difference in other ships and Celebrity classes. Very easy to embark/disembark the very nice lifeboats, large area instead of the small platforms down a set of letters on other ships. Outstanding for disabled. Very easy; not scary and good sitting areas. B2B Turnaround: The other is the turnaround between the B2B. You’ll get a letter the day prior on what to do. If a US port, you’ll meet in an assigned area about 9:15 (waiting for most all to have left), then they escort you off. You go through Customs and back on. Zip/Zap. If you signed up for a tour, you go on that earlier and just come back to the ship. If you want to go on your own earlier or leave then, you can. All very flexible. You’re charges will be completed at the end of your first cruise and closed out. Be sure to spend all you non-refundables or you’ll lose them. A new card will be delivered to your SR the night prior. Take your old and new card, and your passport to depart that morning. They will take you old card on leaving and return it at the end of the 2nd cruise so you don’t mix them up. We had a bit of a wait after getting off the ship, so on the 2nd day, they had a nice free drink social for us....I didn’t really think we were held up that long at all. If you stay in the same SR, you I just leave it come back to a clean SR. If you must switch, they take the hang up clothes in the closet and you back your bags and that morning of the B2B, they move to your new SR. Read Less
3 Helpful Votes
Sail Date: March 2019
It is really a 3.5 stars. We booked this two years ago in anticipation of a brand new kind of ship. The ship itself was beautiful. We had an aqua class infinite verandah room. I didn't mind that it was a window that rolled down, or ... Read More
It is really a 3.5 stars. We booked this two years ago in anticipation of a brand new kind of ship. The ship itself was beautiful. We had an aqua class infinite verandah room. I didn't mind that it was a window that rolled down, or that the AC went off when open. It seemed more private as a balcony space. What bothered me is that the balcony portion was VERY small compared to other ships. No foot rests, and barely room for the chairs and small table. The rest of the cabin was great, pretty standard, with a nice bathroom. The 4 restaurants were nice, and the food was excellent. The Rooftop Garden Grill was very good, and the rooftop space is beautiful. I just wish they would have shown outdoor movies as originally scheduled. Eden was a pretty space, but you couldn't walk through, and the show in Eden was beyond weird, and childish. Cafe al Bacio was lovely. The live music was very good, and the martini bar had some fun "shows" to offer. The acrobatic show in the Club was also very good. The magic carpet, in my opinion was a silly gimmick, open once during the cruise for dinner, sometimes a bar without the bar essentials like a blender or rim salt. Very windy on sea days. Embarkation and disembarkation were the fastest and smoothest I've seen. The staff were excellent, and very friendly. The pool areas were very busy, and I wish they would enforce adult only in the solarium. Overall a great ship, I just don't think it is the ship above all other ships. It seemed fairly standard, just clean and new. Read Less
Celebrity Edge Ratings
Category Editor Member
Cabins 5.0 0.0
Dining N/A 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 5.0 0.0
Family 3.0 0.0

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