11 Helpful Votes
Sail Date: November 2018
After sailing on many cruise lines throughout the world we decided this year was when we would sample a river cruise. We booked on a Ukranian cruise with another company and really did not enjoy for several reasons , however we were not to ... Read More
After sailing on many cruise lines throughout the world we decided this year was when we would sample a river cruise. We booked on a Ukranian cruise with another company and really did not enjoy for several reasons , however we were not to be deterred as we had heard so many good reviews from people and decided to jump straight back in. We chose the Xmas markets cruise on the Mozart in November 2018 as it is something that my wife had wanted to do . Feeling slightly anxious that this would not end up feeling as though it would be throwing good money after bad I contacted Crystal concierge regarding a few queries such as change of itinerary, arriving late on the ship and transfers from the airport as we were arriving independently. We received responses straight away and were given the information that we required. Transfers are free with Crystal even if you arrange your own flight which was great news as sometimes finding exact location of river cruise vessels can be difficult. On arrival which was late the embarkation was really smooth and within 10 minutes of arriving we were in our suite ordering room service.The suites are compact yet of good quality . The wardrobe is a pretty tight squeeze but their is more than ample storage space. The bathroom is top quality and the products offered are also top quality. The next we wandered round the ship and as expected everywhere was top quality , the sauna and pool area was really nice. For a ship which only caters for 151 guests there is plenty of seating areas and the restaurant is a good size and there are plenty of tables for 2 should you wish to dine by yourself. We very early eat breakfast but lunch and dinner are of a high standard and if you wanted something different from the menu the waiters were always happy to see if they could help. The menus are small compared to larger ships but I would imagine that it would be quite difficult to have a large menu for so few guests. The food was always of a good standard and you could use 2 restaurants for lunch and a choice of 3 dining venues if an evening. The guests were mainly American , Canadian , Chinese and a few from other countries so we were the only people from the United Kingdom aboard. Everybody seemed to get on and in the bar if an evening there was a good atmosphere whether it be quizzes, dancing or the entertainers James & Ros playing music. James & Ros were really good in getting the guests to mingle and take part in the activities. The excursions were mainly Xmas markets in Bratislava, Salzburg , Vienna and a few walking tours in Passau , Linz and Melk. These were well organised and most of them guides were knowledgeable and interesting. The Crystal coaches were excellent and very comfortable and even had Nespresso coffee machines onboard . We have travelled with many cruise lines and have always had good service on the ships and until now my favourite was Seabourn because the staff were so friendly and professional and always smiled when they spoke and took the time to talk to you . I always believed that was the best cruise crew we had been with . They have been matched by Crystal as we found the staff to be so helpful , professional and friendly. Wherever we went on the ship they all seemed happy . The staff on the Mozart are such an asset because we booked another cruise whilst on board and that is something we have never done before.There was no one area that we could make a negative criticism even when we received a letter in the cabin saying that we were not sailing to Bratislava because of the low level of the water , they took us by bus and gave us 250UD off a future cruise and I already knew that there were problems with the water level. I would definitely recommend Crystal to anybody who likes the nice things in life and like being looked after. Read Less
2 Helpful Votes
Sail Date: October 2018
This was our first river cruise after several ocean cruises. We chose Crystal because of its reputation and the itinerary (Vienna to Belgrade and back) offered the opportunity to visit cities we otherwise would never get to. ... Read More
This was our first river cruise after several ocean cruises. We chose Crystal because of its reputation and the itinerary (Vienna to Belgrade and back) offered the opportunity to visit cities we otherwise would never get to. Unfortunately, due to the prolonged drought, the itinerary changed to the opposite direction (Passau). Doubly unfortunate was that we were not notified of the change in itinerary until the day before sailing, when we were already in Prague. The crew mentioned that only once since July had the eastern route been possible. We were committed at that point, so chose to continue. Others have commented on the dining facilities and menu. Waterside is lovely and the service was superb. The standard wines were average and the optional wines seriously overpriced. Choices at breakfast and lunch were varied and very well prepared. Dinner choices were somewhat limited, but excellent. Others have also mentioned the cabin. We had a "deluxe" suite. When we embarked, I inquired about an upgrade and was told that none of the larger suites was available. We later learned that that wasn't true. After all, from an original passenger list of 145, only 86 actually embarked. The suite we were in was cramped and drawer space totally inadequate. But the bathroom was very nice and the HVAC worked well. The shore excursions were, by and large, well done, especially considering that several had to be improvised. We found all the staff to be very professional and courteous. Read Less
2 Helpful Votes
Sail Date: September 2018
Don’t select this cruise if you or anyone you’re traveling with has mobility issues— there are no “gentle” excursions. One passenger referred to them as forced marches. The ship docks way out of the towns for the most part so you ... Read More
Don’t select this cruise if you or anyone you’re traveling with has mobility issues— there are no “gentle” excursions. One passenger referred to them as forced marches. The ship docks way out of the towns for the most part so you can’t return early if you’d like, and 9 out of 10 times you’re looking into someone else’s cabin as there is a ship docked next to you. If you’re interested in the e-bike excursions, also beware; if you don’t book super early you won’t get on them. There is almost nothing to do if you elect to stay on the ship. The evening entertainment was lame, although the exercise instructor was excellent. Everyone is unfailingly polite in a very impersonal way, and when something goes wrong the response is very corporate. In our case we couldn’t complete the last three days of the cruise because of low water in the Danube and all Celebrity offered was a $250 credit on a future cruise (which they upped to a.$1,500 credit when my travel agent asked). Although the food was great, overall I don’t think this cruise is worth the expense— we booked a penthouse— so we don’t plan to travel on Celebrity again. Read Less
Sail Date: August 2018
First on Crystal River cruise and will be last. Have had great experiences on their ocean voyages; but the river line is a separate division and vastly inferior in most areas. Company was not forthcoming in notifiying us of the low ... Read More
First on Crystal River cruise and will be last. Have had great experiences on their ocean voyages; but the river line is a separate division and vastly inferior in most areas. Company was not forthcoming in notifiying us of the low water level until 2 days before we were scheduled to leave. Itineray changed to all but a couple of ports in the Netherlands. The highlights of the trip were to be the areas where the ship didn't travel. To make matters worse, tour director was disorganized, ship Captain did not speak English, ship docked so far from destination ports it was ridiculous. Other ships were providing buses to take passengers to destination. Not our ship. The few tours offered were primarily ones of walking around the town plazas, etc. And the majority of passengers were over 65! I understand the couple of buses they had were shuttled back and forth between the Danube groups and the Rhine. They seemed to always be with the Danube folks. We were not offered bus/hotel choices to make up for all the ports we did not see. That is standard with other river cruise lines. Passenger complaints to the officers and tour director fell on deaf ears and it was clear the disorganization and confusion came down from the top. The service staff tried their best; but they were understaffed. The spa was good but very limited; the food good except there was a problem keeping the buffet dishes hot. The rooms were way too small for the large beds. We booked 2 rooms for a family of 4 at last minute and top dollar and I never felt like we had spent so much money on something so disappointing. Our trip was in August and now in January we are still waiting for any compensation from Crystal. We all had out of pocket expenses because we had to change return flights from Basel Switzerland (which we never got to see) to Frankfurt. Additional transportation, hotel etc. all added up to more than they promised to reimburse. And there was no compensation even promised for the missed excursions and ports. My advice is to avoid this line at all costs. We are seasoned cruisers on several small luxury lines and have never had an experience like this! How could such an esteemed company as Crystal allow this group to be a part of their company??? We want to go back to take a Rhine cruise; but it sure won't be with Crystal. Read Less
16 Helpful Votes
Sail Date: August 2018
This was our first river cruise and we looked forward to the ease of river cruising: seeing many ports without the hassle of driving/packing and unpacking. However, due to the water shortage on the Danube, this ease of travel was not ... Read More
This was our first river cruise and we looked forward to the ease of river cruising: seeing many ports without the hassle of driving/packing and unpacking. However, due to the water shortage on the Danube, this ease of travel was not delivered. We were forced to bus to two destinations and pack a small overnight bag. Crystal put us up in a four star hotel and gave us a food allowance but we also had to endure a long bus ride between Vienna and Budapest and back. This is not the fault of Crystal but they were not forthcoming about the problem when asked prior to leaving for the cruise. I should add Crystal's lack of transparency was in contrast to Viking Cruise Line which had a website devoted to itinerary changes due to the drought. Many passengers were unhappy with the abrupt change of plans. I think if it had been handled more honestly, the passengers would have adjusted more easily and been happier.. On the other hand, the Mozart delivered on many aspects of the trip. The crew was fantastic. They were always pleasant, smiling and helpful. The food was quite good and plentiful with lots of options. Our cabin was quite nice and well-equipped with a comfortable bed, seating area, a large screen TV and an unending supply of wine, soda and water. The tours for the most part were informative and entertaining, conducted by knowledgeable local people. My only criticism is they should have offered a few more openings for some of the popular bike tours which booked up early. The special event in Budapest was a knockout. Read Less
4 Helpful Votes
Sail Date: July 2018
On Aug 1, 15-20 of us that returned after a Crystal excursion dinner found the SHIP HAD LEFT WITHOUT US. We were scanned to get off the ship but manually checked in when the ship returned for us. We were told the people that did the ... Read More
On Aug 1, 15-20 of us that returned after a Crystal excursion dinner found the SHIP HAD LEFT WITHOUT US. We were scanned to get off the ship but manually checked in when the ship returned for us. We were told the people that did the scanning had left. Guess they outsourced their security. Also there was scanner mistake when they told me 3 of my friends were still on shore and 1 came back but in fact all 4 were on shore. We missed Budapest, a main attraction for the cruise, but Crystal made little effort to make up for the changed itinerary even though they knew at the start of the journey and that was 7 days before we would go to Budapest. We had to revisit Linz and they added Karen’s and offered each guest USD500 FUTURE CRUISE CREDIT to be booked within a year. Linz and Krems were not comparable substitutions for Budapest by any stretch of imagination. Also crew told me Viking has 77 ships so they can offer swaps when similar situation arises. Reading some of the reviews, I noticed other cruise operators not only made monetary compensations but also arranged alternative transport and hotel accommodations in order for them to fulfil their advertised attraction. Also Crystal may be late to join the river cruise market, at a couple of stops, the ship was parked so far away from the parking lot that we had to walk about 10 minutes to get to the coach. It was definitely difficult for my friend that had a hip replacement and walking with a cane. I used to view Crystal with high regard, but it seems things may be different under new ownership. A very disappointing experience AND NOT VALUE FOR MY MONEY. Read Less
34 Helpful Votes
Sail Date: July 2018
I thoroughly enjoyed my 1st river cruise on Crystal Mozart, sailing the Danube for 10-nights. I’m going to use a different angle to view this cruise and write a not-so-common trip report. I’ll start with a list of the pros and cons of ... Read More
I thoroughly enjoyed my 1st river cruise on Crystal Mozart, sailing the Danube for 10-nights. I’m going to use a different angle to view this cruise and write a not-so-common trip report. I’ll start with a list of the pros and cons of this cruise. Of course, it’s only based on my own opinions, but hopefully it would be helpful enough for fellow cruisers to learn more about the 5-star river cruising experience on Crystal Mozart, as I found that I got very limited information regarding this while doing my research homework on the cruise throughout my almost 2 years’ planning period. I spent a ton of time to write on Wismergirl’s travel blog to include a lot more details if you are interested in my daily activities on board. Refer to photo: Crystal Mozart, “the Giant” of Danube river cruising, docked at Linz on July 13, 2018: Pros 1) Truly all-inclusive – not even one extra cent I had to pay on board. Of course, if you want spa/hair treatments, Connoisseur wine, upgraded excursions & extra tipping, that’s another story. Now, cruise fare, airport transfers, selected shore excursions, meals, entertainment, gratuities, unlimited soft drinks, beer, most wine & spirit, unlimited WIFI on board & on coaches (though quite spotty at times), are all paid for. We even got a complimentary meal at a Michelin-star restaurant (only applicable to guests staying at Penthouses and above or those booked before Aug 7, 2017). Tips for cruisers: Buy a 3G/4G Europe SIM card. I bought one for CA$39 (US$30) with 5 GB data & 3000 talk/text for 30 days that covered all countries that we visited so I had internet access all the time. I only used less than 2GB for 16 days, even sharing personal Hotspot with my husband. 2) Unpack and Pack only once – This cruise took us to nine European cities in Austria, Germany, Hungary, the Czech Republic and Slovakia. There was no need to pack our bags every day for a new destination. Setting off along the Danube from Vienna, we passed through the beautiful Wachau Valley; went for guided walking tours in Vienna, Melk & Durnstein; did all-day side trips to Cesky Krumlov & Munich; visited historical landmarks in Budapest with a violin concert in the Imperial Palace & a night cruise on the Danube; and discovered the modern art scenes and Communist-era architecture of Slovakia's capital, Bratislava. What a great itinerary! 3) 5-star Luxury accommodation and service - Cabins aboard the Crystal Mozart started at 219 square feet (except 1 that was only 206 sq. ft.). The high-end amenities like Toto toilets, mini iPad in each stateroom, free use of eBikes, 24-hour complimentary room service, Crystal clear audio device for excursions, free self-serve laundry with detergent & drying sheets, complimentary pressing, plus free butler service for all guests are incredibly awesome! Besides, Crystal Mozart is twice as wide as most river boats (22.85m instead of the normal 11.4m). Its spacious top (Vista) Deck 4 with a bar, big TV & garden features modern luxury! Low guests to staff ratio means top-notched service & 3 restaurants for meals are also big pluses. Food tasted better than that from the Crystal ocean cruises, though not enough varieties. Tips for cruisers: DON’T bring too much clothing as there is limited storage space in the room, plus you only need to wear smart casual attires for dinners. Remember: self-serve laundry is at your service! 4) Compact ship size and seasickness-free – Most of the time we didn’t even feel like the boat was moving. Being a couple of mid 50’s, we kept forgetting things and it was so easy to go back to the room to get them. We met lots of people and could call about half the ship’s passengers and most staff members by names when we left the ship. 5) Great workouts without going to the Gym – Not sure if you classify it as a pro or a con?! We did so much walking while on excursions that we didn’t gain any weight even though we ate like crazy. On average, it’s about 10,000 steps a day, walked for about 7 km with LOTS of steps. 6) Fantastic experience passing through the locks – It was really fun going upstream/downstream with different river levels through the locks. Being so windy, sunny and hot while staying on the top deck to watch the passing of the locks, we mostly stayed at the spa waiting area, lying on the loungers to watch the locks open and close. Even when we passed the locks at night time, the views were great. Cons 1) Docking – This has been a major issue for a lot of passengers. We had a few passengers who needed to use wheelchairs and they either had to get off the wheelchairs and walked with assistance, or crew/family members needed to help lift/carry the wheelchairs for disabled passengers to get on/off the boat. Europe is not N. America and many places are still not wheelchair-accessible, including bathroom locations. The ship elevator could only go up to Deck 3 but not the Vista Deck. When we docked at Passau (Lindau), we had to take the stairs to walk up to Deck 4 and walked off the ramp to the pier (see the picture with the gangway from the top deck to the pier). Besides, many passengers complained that they were always facing a concrete pier when the boat docked, especially if your room was on Deck 1 midship. I advise you to choose your room location properly. We didn’t have any problems being at the front part of the ship on Deck 2 with a French balcony. On a river cruise, midship cabins are not the best locations, always choose Forward. If you choose the Aft cabins, you would feel more vibration because it’s closer to the engine. We could totally experience the difference while eating at Blue on the aft of the ship. Many times, there were 2 or even 3 ships parked and tied together. Look at the picture of 3 boats triple-parked in Vienna. 2) Entertainment – Entertainment was really limited and low-key. We spent most nights at the Cove Bar listening to Derek Conlon’s piano playing, with a couple of very entertaining local shows and professional guest singer/pianist for 2 nights, and a so-called “concert by 3 princesses on the violin” in Budapest. Being a concert pianist myself, I played some Beethoven and did a “Sound of Music” singalong with fellow cruisers for a couple of nights at Cove Bar. It’s actually a social time more than anything. There was no casino and shops to even spend your onboard credits. Use your OBC at the spa or on premium wine or spend it at the Vintage Room. The passing scenery on both banks was the key to river cruising. We ventured out to the city centre on our own while we were in Vienna, Linz, Bratislava & Budapest. It was very easy to move around using public transport being in the city, or Crystal could call a taxi for us. 3) Food – Breakfast buffet was the only choice for breakfast, unless we wanted to go for room service or have a late-riser breakfast at Bistro Mozart. The only varieties we could get were different types of eggs (cooked to order), smoothies and fruit. I really liked their congee with different little ingredients on the side that we could add to our own liking (see picture). There were more choices for lunch as we could eat at Waterside (buffet) or Blue (same menu every day with a different soup and pasta). Dinner menus changed daily, though choices were still limited. We actually liked to have tapas-style dining at Bistro Mozart (reservation needed) rather than eating at Waterside. The ingredients were fresh and the dishes were delicious though again, there was a lack of variety. 4) Excursions – Lots of senior cruisers depended on travel agents to plan from flights to hotels to transportation for the entire cruise. A lot of travel agents charged way too high while booking hotels and limos for pre- and post-cruise activities but did not help their clients book the excursions. Many ended up booking excursions while on board and they did not have time to fully understand what’s to be expected while signing up. The Crystal concierge had been really helpful but sometimes the tours were full (like eBikes that they only had that many number of bikes) and there’s nothing the concierge could do but to wait for cancellations. A ton of walking was involved in most tours, and many times we had to walk on cobble-stone streets which was not easy for most people, not to say seniors. Having big coaches like Crystal’s, though they were super comfy, they couldn’t park close enough for boarding at most attractions, even in big cities like Vienna. I walked 9,971 steps for 6.7 km just for one 4-hour excursion “Vienna in a Nutshell”, with about an hour on the bus. Tips for cruisers: Use PCPC (Priority Check-in & Planning Center) to book excursions that are appropriate for your own health conditions well in advance. Highlights of the whole trip 1) 2-night pre-cruise in Salzburg & 2-night post-cruise in Vienna so I could visit the 2 cities in depth and attended concerts…of course, I did a ton of homework to plan for the extra 4 days including purchasing train tickets in advance, booking hotels plus “Sound of Music” shows and Mozart concerts at Salzburg Fortress, Sternbrau in Salzburg, Musikverein and St. Charles Church in Vienna 2) Wachau Valley scenic cruising & passing through locks 3) Private tour to Szechenyi Thermal Baths (see photo) and a 1-hour Royal Thermal Massage in Budapest (I booked these in advance before the cruise but Crystal concierge could book it for you with just a few hours’ notice) – taxi ride only 10-20 Euros each way 4) Night cruise on the Mozart in Budapest with an incredible view of the illuminated parliament (see photo) River cruising definitely suited us a lot so we made an open booking on board. I need to do more homework before committing to the next Crystal cruise. All the 4 new Crystal riverboats are very different than the Mozart, so I have to look at the itineraries carefully to book one within the next 6 months. Thank you, Crystal Mozart, for making our 1st river cruise experience so enchanting and memorable! Read Less
6 Helpful Votes
Sail Date: June 2018
We recently returned from our first river cruise selecting Crystal Cruises because of their 5 star rating. We felt taken advantage of because we depended on their representative for booking. Upon arrival after a 10 hour flight, we were ... Read More
We recently returned from our first river cruise selecting Crystal Cruises because of their 5 star rating. We felt taken advantage of because we depended on their representative for booking. Upon arrival after a 10 hour flight, we were expected to handle our own luggage.The " motor coach" was about a 1/4 mile from the luggage carousel. No assistance was provided. We were two couples with 10 pieces of luggage total. On other cruises we were met by a representative of the cruise line and next saw our belongings in our stateroom . To carry our suitcases at our age and with medical conditions was totally unacceptable. Having relied on the Crystal booking agent, our accommodations were not as promised. We were misled and never told we were paying $12,000 to be situated in the basement level of the boat, partially submerged at water level. We spent 12 days at submarine level watching garbage float by our "panorama" windows. The sound of water splashing on the window kept us up all night. In addition when we docked our "view" was of a concrete wall that made our rooms constantly dark during the day when we docked in the ports . To make matters worse, we asked the crystal representative that our cabins be in close proximity. Instead we ended up at the opposite side of the boat with staff quarters between us. All attempts to remedy the situation fell on deaf ears. Nothing was done. For a cruise line with a five star rating, we found the food tasteless and unexciting. Breakfast and lunch everyday was the same for 12 days. There was very little deviation . It was boring and monotonous. To make matters worse, one member of our party had severe food sensitivities and had filled out paperwork in this regard prior to departure. This matter was not addressed until the 5th day of cruising due to our own initiative. This was a HORRIBLE vacation experience. We would NOT recommend Crystal River Cruises. Definetly Not worth taking off work for. TOTALLY disappointed. DON'T GO Read Less
21 Helpful Votes
Sail Date: December 2017
We spent 10 nights on a Vienna round trip to visit Christmas Markets. The ship is new, the cabin was roomy. The itinerary was good. Shore excursions, concerts and a special 5 star dinner were all included. The food on board was above ... Read More
We spent 10 nights on a Vienna round trip to visit Christmas Markets. The ship is new, the cabin was roomy. The itinerary was good. Shore excursions, concerts and a special 5 star dinner were all included. The food on board was above par compared to other cruises. The service was excellent. The ship is wider than most river boats. There was an indoor pool. One disadvantage of having a larger river boat is that it is forced to park away from the city center which smaller river boats don’t. Crystal provided shuttles to the city center so docking was never an issue. The entertainment on board was good. There was a piano player, Mark, who made it a point to recognize everyone as they entered the loung. On several nights, out side entertainment was available which was excellent. We had VOXs for use during our excursions. The also provided commentary while cruising. Read Less
31 Helpful Votes
Sail Date: September 2017
Wanted to try a new cruise experience, plus visit Austria. This cruise seemed perfect, especially since it was advertised as an Oktoberfest cruise. The cruise itself was a wonderful adventure, and my wife and I would do it again. The ... Read More
Wanted to try a new cruise experience, plus visit Austria. This cruise seemed perfect, especially since it was advertised as an Oktoberfest cruise. The cruise itself was a wonderful adventure, and my wife and I would do it again. The staff, especially the waiters, were tremendous. Great service, plus they had wonderful recommendations. The food was always excellent, and did feature some local dishes. The room staff was always keeping the cabin fresh and stocked with towels and whatever else was needed. Some of the shore excursions were outstanding, like the Belvedere in Vienna and the concert. Simply wonderful. The guide in Budapest (Claudia) was wonderful. All the cruises were very educational. The one major disappointment was Passau and the trip to Munich. In spite as being billed as "Oktoberfest," little was done to accommodate those that wanted to go. A very, very small special trip was arranged for some and considerable cost (plus the driver got lost and service and food was terrible, according to those that went). Instead, it would have been much better on the "Munich" tour to just drop those that wanted to visit Oktoberfest off and let them do it on their own (which is a much better experience). In spite of knowing it was Oktoberfest, the tour bus had no idea of all the road closures and so the bus wandered around aimlessly for quite a while, wasting valuable time. Google Maps had all the road closures, so its surprising that Crystal didn't know. In short, by the time we got off the bus and took a cab to Oktoberfest, we only had a couple of hours there. This only occurs once a year and Crystal needs to have a better way to go directly to the area (or near there) without all the bus stops on the way up, drop off those interested, then take the rest on the Munich tour. This should be a complimentary option, with no reserved seating at Oktoberfest. This is a much better option. Then a later bus for the return. Ridiculous to advertise it as Oktoberfest and not take advantage of it. For other shore excursions, there was very, very little "free time." So if you wanted to grab one of the local food specialties, or do some shopping, you couldn't. There needs to be more free time. I think Crystal is catering to an older clientele which is why they make so many bus stops (bathroom breaks) and keep the excursions so short. They might consider two groups--those that want it limited, and those that want more free time and fewer bus stops. They already have several busses going on the same excursion, so this would be easy to do. As for the cabin, the luxury suites might be quite spacious, but the basic suite (201) is poorly designed. You cannot even access the right half of the closet (no door). The one closet door opens and hits the bed. You have to contort to reach the rest of the closet. Sliding doors would have given better access, or put the bar there and the closet where the bar is. Poor design for hanging and storing clothes. The ship is extremely quiet (except when transiting the locks). It made for a very pleasant sleep. Temperature control was excellent. The brochures imply that there are both European and American outlets. There is not. Only European outlets, so an adapter is needed. Room cleaning was excellent and they seem to know when you are gone, as the room is always ready! The pool and jacuzzi are nice. NO temperature control on the jacuzzi, so whatever the ship sets for it is the temperature you get. At the beginning it was extremely hot, but by the end of the cruise it was lukewarm. Spa jets only run for a minute so you have to frequently press the cycle button. Overall a great cruise. Meals were a delight because of the staff (cooks, waiters, wine, everyone). It was the best part of the cruise. Activities were excellent. As mentioned, the shore excursions were great but needed more free time. Read Less
Crystal Mozart Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.6
Entertainment 4.0 3.7
Public Rooms 5.0 4.8
Fitness Recreation 5.0 3.8
Family N/A 3.8
Shore Excursion 4.5 4.0
Enrichment 3.0 3.5
Service 5.0 4.7
Value For Money 5.0 4.0

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