We travelled on the 24th September to Florida to board to Marella Discovery. Firstly, I must say the flight there was delayed by one and a half hours. These things happen, however lack of communication lets you down as no one had a clue what was happening and that was very poor.
Upon arrival, the trip through the airport and the transport to the ship were well organised apart from assistance ...
We did our 1st Marella cruise around the Canaries in Feb which was ok so decided to try them again on a 14 night cruise around the eastern USA. Flights to and from Glasgow were pretty good, although my wife’s entertainment screen never worked on way out though they did issue a £30 refund. A few good films but music channels were dire, it was hard to find any good albums to listen to. Food on ...
This was our 5th cruise with Marella so we have had experience of what to expect and we are well aware of what they used to be able to provide and the standards which they would uphold. Unfortunately, these are sadly slipping quickly and our most recent trip was without doubt the worst yet. There has been a noticeable cut back in staff and other cost cutting measures which is really hurting the ...
Upon arrival , the exterior of the ship appears underwhelming , you can tell it’s a older ship, quite small in comparison with some of the other super cruisers that are a option, but this carry’s its own charm upon boarding.
This was our first ever cruise and America / New York was always on our places we wanted to visit , the price although was expensive in comparison to European holidays , ...
We sailed for our honeymoon in July 2023, this was our first cruise so I don’t have any previous experience to compare to but we really enjoyed our holiday.
Cabin
We booked a junior suite on deck 8 and our cabin stewards were fantastic. There was an issue with a plug socket not working, I reported it on the navigate app and then went to explore the ship. When we got back an hour or so ...
Have been on Discovery 6 times now. After refurb cabins are looking good. Only one thing missing I would say and that was an extra little couch/chair. Crew as always were brilliant and so helpful. Our Cabin Steward Cyrus and his team were great and would wave from one end of corridor to the other!! A few hiccups, none of which bothered us at all. Bimini tender running aground, we were on first one ...
Tui Western Med Marella cruise June 2023
Usual TUI disorganisation at Manchester airport. Food in the 47 & 47 gallery was not up to expectations & some of the portions were meagre to say the least. I ordered a side of fried potatoes & received two slices of potatoes. Entertainment in the atrium and squid & anchor was quite poor. The squid & anchor was closed on two nights until 8-45 pm for ...
We have always wanted to go to the East Coast of America, so this cruise was perfect for us. On board, we chose to use the Islands Restaurant, primarily because the buffet food selection was excellent, and had great views. We would like to thank Natassia, Carlos, Carter and Manbir for their friendliness and for looking after us and all the other customers so well.
Our cabin was spotless and ...
I have not paid for wi-fi in any hotel for about 25 years, so TUI charging for it is "Dark Ages" behaviour. Their own staff said even if you bought it, it was rubbish. I don't expect to use wi-fi in the middle of an ocean, but I do expect it in port for contact with kids, banking (money exchange) etc. Talking about banking why is there not an ATM on ship or the ability to purchase currency using a ...
We have been on 6 Marella cruises, on all of their current fleet both pre and post pandemic. I have to say, standards have dropped in latter times, especially where dining is concerned.
The main waiter service restaurant and the Italian restaurant, Gallery/47, the food was inedible. On Gala night for example, the "Gala menu" (dress to impress, so this is meant to be a special night) - ...