6 Helpful Votes
Sail Date: April 2016
This trip was the ships first voyage. The service was excellent, and the staff extremely accommodating. The management team was there every step of the way providing visibility and support to their team. They were always available to talk ... Read More
This trip was the ships first voyage. The service was excellent, and the staff extremely accommodating. The management team was there every step of the way providing visibility and support to their team. They were always available to talk and listen to comments both good and bad. There was never a request for any type of services or amenities that were not completed. The evening meal service in the main restaurant needs some fine tuning for bringing the meals out in a timely manner. The servers were always polite and went out of their way to fulfill any request we had. We dined on their terrace café for a majority of the evening meals. The menu was limited although staff was very accommodating in fulfilling any requests we asked for in food choices and beverages. The staff and food was outstanding for all the meals we had in this dining room. The servers were always polite and went out of their way to fulfill any request we had. The breads, pastries and desserts were excellent. I would recommend Viking River Cruises to anyone. Read Less
5 Helpful Votes
Sail Date: June 2016
The main reason for the destination was that my friend wanted to revisit Vienna Everyone one I spoke to said river cruises are really great I was very pleased with the ship layout, everything was easily accessible. Our cabin was ... Read More
The main reason for the destination was that my friend wanted to revisit Vienna Everyone one I spoke to said river cruises are really great I was very pleased with the ship layout, everything was easily accessible. Our cabin was very comfortable. Great bathroom shower Housekeeping did a wonderful job I loved sitting on the balcony when we weren't docked next to another ship The meals and desserts were excellent both in taste and variety. Breakfast, lunch and dinner could not have been better The staff could not have been more accommodating. Their service and care exceeded all expectations. I thoroughly enjoyed the included excursions. The additional excursions were certainly worth the cost: The Mozart concert was delightful The thermal bath in Budapest was absolutely beyond fabulous and certainly an experience i will never forget. The nightly piano player was very enjoyable as was the other entertainment. My only disappointment was the Danube wasn't Blue Read Less
1 Helpful Vote
Sail Date: June 2016
We were attending a wedding in Munich, Germany and decided to see more of Europe while we were there. We booked the Explorer Suite and had what we consider one of the most memorable and enjoyable trips of our lives. The ship was ... Read More
We were attending a wedding in Munich, Germany and decided to see more of Europe while we were there. We booked the Explorer Suite and had what we consider one of the most memorable and enjoyable trips of our lives. The ship was beautiful, service was exemplary, staff were extremely accommodating and friendly and the food was way above expectations. We spent an extra day in Budapest prior to boarding and enjoyed that decision. We took in sights that were not on the list of places to visit once we officially joined the cruise. Both our embarkation and our disembarkation went very smoothly. At the time of our disembarkation, we were concerned due to our early flight out of Munich for Seattle. Viking provided us with a private Mercedes touring bus at 4:00 a.m. to take us on the 2 hour drive to the Munich airport. We were amazed at how well we were taken care of throughout this entire Viking adventure. The scheduled day excursions were managed very well. The tour guides provided were knowledgeable and also very accommodating and they always left us plenty of time to explore on our own with very clear instructions on how to return to the ship and when. We never felt confused or unsafe. We purchased several onboard cruise certificates, as we are hoping to come back to Viking on an ocean cruise of the Mediterranean, especially Italy!! Read Less
7 Helpful Votes
Sail Date: June 2016
My daughter and I chose the Danube Waltz river cruise on the Viking Wilhjalm because the dates coincided with our time off from work and the cruise included two cities - Budapest and Vienna - that we wanted to visit. From beginning to end ... Read More
My daughter and I chose the Danube Waltz river cruise on the Viking Wilhjalm because the dates coincided with our time off from work and the cruise included two cities - Budapest and Vienna - that we wanted to visit. From beginning to end every aspect of the cruise exceeded our expectations. Since Viking arranged our air travel one of their representatives greeted us at the Munich airport and escorted us to Passau, where our ship was docked. Upon arrival at the ship we were greeted warmly by the Hotel Manager (Julian) and the Maitre D' (Alex) who welcomed us aboard. Our cabin was not quite ready so we proceeded to the Upper Deck Lounge for a buffet lunch. By the time we had finished it our cabin was ready, and when we entered it we found our luggage in place along with two complimentary robe/slipper sets. Our cabin was on the main deck (water level) so it had a half-window, but we spent so little time there that we didn't feel deprived of scenery. The cabin was small but designed so efficiently that we never felt cramped. We showered, dressed, and slept there but spent most of our wake-time on board in the dining room, in the lounge, on the Aquavit Terrace, or on the upper deck. Dining options included both menu service and buffet service for breakfast and lunch and menu service for dinner. Food was plentiful and delicious, with a variety of offerings including typical American-style dishes as well as regional specialties and vegetarian dishes. Open seating for meals enabled us to meet and socialize with many other passengers. There was after-dinner entertainment scheduled each evening. Some programs were just for fun (for example, a Liars Club competition), and some had a cultural aspect (for example, a demonstration on how to make apple strudel and an anthology of Viennese music.) Before dinner each evening Joe, the Program Director, described the next day's shore excursions and gave us some insight into local customs and practices while offering suggestions for shopping, dining, and sightseeing. At each port of call there was at least one shore excursion and several optional excursions, all escorted by knowledgeable tour guides. There also was some free time for passengers to explore destinations on their own. We found our excursions to be enjoyable, informative, and well planned. I do wish we'd spent another day in Vienna, but I hope to return some day to see the sights we didn't have time to visit on this trip. We chose to spend an extra day in Budapest after the cruise was over. It was well worth it! I would be remiss if I didn't comment on the ship's personnel. Every crew member we encountered was professional and efficient but also warm and welcoming. For the duration of the cruise they truly made the ship a home away from home. We were sad to reach our journey's end and we look forward to someday taking another Viking cruise. Read Less
8 Helpful Votes
Sail Date: July 2016
This was my second Viking River cruise and they were both incredible! The first was The Heart of Germany during Christmas week and the second was The Danube Waltz during the summer. The service is spectacular and they really know how ... Read More
This was my second Viking River cruise and they were both incredible! The first was The Heart of Germany during Christmas week and the second was The Danube Waltz during the summer. The service is spectacular and they really know how to make you feel special. I love the fact that EVERYTHING is included such as the air, airport pick up and drop off, excursions with local knowledgeable guides, beer & wine with lunch and dinner, water in the room, water on the excursions, umbrellas if needed, coffee & tea 24 hours a day, etc. The ships are small (around 180 passengers) so everyone gets to know one another and you make friends very quickly. The food is out of this world phenomenal and they even offer a complimentary tour of the kitchen one of the nights after dinner so you may see how everything works behind the scenes. There are no screaming kids, no smoky casinos, no drunk obnoxious people hanging out at the pool (there isn't one) but rather people who love to learn about other countries, their history and cultures. I took my 19 year old daughter on both river cruises, she absolutely loved it and we are in the process of planning our third. I won't cruise with any other line on a river except Viking. Read Less
Sail Date: July 2016
This was our second Viking River Cruise - we were so pleased with the first one, we decided to do a second...and, are considering a third trip with Viking. Service is warm, friendly, professional & efficient. The staff are a joy to ... Read More
This was our second Viking River Cruise - we were so pleased with the first one, we decided to do a second...and, are considering a third trip with Viking. Service is warm, friendly, professional & efficient. The staff are a joy to interact with - caring & conscientious. Cabin is spacious, comfortable & well-appointed. Balcony allows for a private area when you desire a bit of quiet time to read, write, chat etc. The food is well presented, varied, offers an opportunity to try regional specialties & most importantly, allows you to eat a very healthy, delichious diet, IF you choose too. Of course, you can be decadent, if that is your choice! Educational offerings & excellent guides provided real insight & enlightenment about the countries we were visiting. An enjoyable learning experience. We've taken advantage of going early & staying after the cruise both times - this added a lot to our overall satisfaction & enjoyment. Would definitely add the pre and post days every time. We've met lovely people both times - interesting, well-read, fun folks. The trips are a perfect combination of "just us" time and meet new friends opportunities. Bravo Viking - don't ever change! Read Less
Sail Date: July 2016
The purpose of our cruise was to celebrate our 50th wedding anniversary. This was our first Viking cruise and it fully met our expectations. The ship was comfortable and well designed to meet our needs. Our cabin was of first class hotel ... Read More
The purpose of our cruise was to celebrate our 50th wedding anniversary. This was our first Viking cruise and it fully met our expectations. The ship was comfortable and well designed to meet our needs. Our cabin was of first class hotel quality with a comfortable bed, excellent bath facilities, and a charming veranda. Dining was one of the high points of the cruise. Not only was the food excellent, but the staff went out of their way to make sure that the daily menus met our special dietary needs. Service was outstanding. For a week we felt almost like we being treated like royalty. The excursions were extremely well chosen and conducted by very knowledgable guides. Particularly memorable were the organ concert at Passau, the day trip to Pesky Krumlov, and the optional tours of Schoebrunn Palace in Vienna and the Jewish quarter in Budapest. While the cruise itself was all that we could have wished for, the same cannot be said for our air travel, particularly the flight from Los Angeles to Europe. Because Viking's booking agent neglected to inform American Airlines that our itinerary had been revised, we were informed at LAX, when we tried to check in, that we had no tickets. The result was an agonizing hour on the phone while our travel agent, a Viking agent, and American Airlines counter personnel struggled, ultimately successfully, to reissue our tickets so we could board our plane. Read Less
Sail Date: July 2016
Fantastic experience. First rate accommodations, amazing service, fun people, interesting excursions! The thing that I enjoyed most about this cruise was the fact that I didn't have to come up with plans everyday. That was ... Read More
Fantastic experience. First rate accommodations, amazing service, fun people, interesting excursions! The thing that I enjoyed most about this cruise was the fact that I didn't have to come up with plans everyday. That was prearranged and all I had to do was sit back and enjoy! I find the planning part of a trip very stressful and this kind of trip is absolutely stress free. We made nice friends who we enjoyed eating with every night. It was also a nice mix of busy and relaxed. Some of my best moments were just sitting on the deck with our friends and watching the incredible scenery go by. There is no question that I would choose Viking again for an international trip because they have really figured out how to make this a world class experience! If you have any doubts, put them at rest. This was perfect in every way. Read Less
1 Helpful Vote
Sail Date: July 2016
We chose this cruise because we wanted to see the cities in it. We had cruised the Rhone and Saone previously and enjoyed the cruise. This Danube cruise was GREAT and loved every minute of it. Embarkation and disembarkation went smoothly. ... Read More
We chose this cruise because we wanted to see the cities in it. We had cruised the Rhone and Saone previously and enjoyed the cruise. This Danube cruise was GREAT and loved every minute of it. Embarkation and disembarkation went smoothly. Food was wonderful and varied. The waiters learned our names and preferences almost immediately. Cabin was fine, although we couldn't use the balcony much because of the rain. Excursions were quite informative. The guides were knowledgeable in the various cities. The tour to Melk was a highlight. The church was amazing. We were pleasantly surprised with the tour of the Czech Republic. The cities were all very clean and the population were very friendly. We would take this cruise again, but will probably choose another cruise so we can see more of the world. All in all, this was the best cruise we have taken. Thanks Viking River Cruises. Read Less
Sail Date: July 2016
I have wanted to do a riverboat cruise for a while now and Budapest was always a place I wanted to revisit. The weather was perfect. The dining experiences on board was the biggest surprise for me, as I do not usually care for cruise food. ... Read More
I have wanted to do a riverboat cruise for a while now and Budapest was always a place I wanted to revisit. The weather was perfect. The dining experiences on board was the biggest surprise for me, as I do not usually care for cruise food. To me it is usually very much like institution food. This cruise was different, everything seemed fresh and flavorful. The presentations were elegant. The atmosphere was conducive to meeting others easily. The physical set up of the boat allowed for relaxation and viewing the entire trip. It was nice to be able to view the shore (which was extremely close) and the villages from the water, even though we did not stop in all the villages. The staff was well spoken and attentive, always going out of their to get you what you want or help you in any way. I will return to this cruise line!! Money well spent. I also appreciated the free flight. Read Less
Sail Date: August 2016
We chose this particular Viking Vilhjalm Danube cruise because we were looking for a European river cruise that was beautiful, relaxing, and stopped at wonderful ports. Happily, that was our experience! Every member of the ship's ... Read More
We chose this particular Viking Vilhjalm Danube cruise because we were looking for a European river cruise that was beautiful, relaxing, and stopped at wonderful ports. Happily, that was our experience! Every member of the ship's staff was professional, friendly, and accommodating. Our suite was lovely and comfortable, although much of our time was spent on other areas of the ship talking with new friends and watching the scenery change. Off of the ship,Viking offered an extensive selection of excursions, and we wisely took advantage of a number of them. Of special interest to us was the emotional tour of Terezin on our Prague extension, and the fascinating Dohany Street Synagogue tour in Budapest. Other favorites included The delightful Wachau Valley Winery Tour and Tasting in Melk, and the authentic Mozart and Strauss Concert in Vienna. We both thoroughly loved this trip, and look forward to cruising and exploring with Viking again! Read Less
Sail Date: August 2016
because the ship was small and not to big. it was the right size for my wife and i . it was easy getting around the ship. we get to know most of the passages on broad. the crew was very friendly. it was to get around in the cities we dock ... Read More
because the ship was small and not to big. it was the right size for my wife and i . it was easy getting around the ship. we get to know most of the passages on broad. the crew was very friendly. it was to get around in the cities we dock at and easy to get back to the ship after the exclusions. the ship was very clean. we made friends with few couples and maybe e you could go on a another curise with them. it was bertyful crusies on the Danube river. we would go on a another vying river cruses. we did not have to worry about anything. the crew too k care of everything. the guides we had on the excursions were very good. the ship dock iin center of each cities. we enjoy traveling with viking. it was easy leaving the cruses at end of it. Read Less
2 Helpful Votes
Sail Date: August 2016
We arrived in Budapest two days before departing on our Viking cruise. With the help of a Viking representative in our hotel, the Marriott, my friend and I were able to use the Big Bus to get off and on at locations that we knew we would ... Read More
We arrived in Budapest two days before departing on our Viking cruise. With the help of a Viking representative in our hotel, the Marriott, my friend and I were able to use the Big Bus to get off and on at locations that we knew we would not see on the first day or second day of our guided cruise tour. We discovered numerous small cafes to leisurely enjoy the food for a meal, coffee, and / or a snack. Don't miss going to the Hospital in the Cave on the Buda side of the Danube. We were able to board our cruise ship, the Wilhelm, with no trouble, being greeted by several of the crew members. who, by the way, remembered our names starting right then and for the rest of the cruise. Our cabin had a balcony, on which we had our pastries and cappuccino each morning. The room was an adequate size considering how little time we spent there. I have been on Ocean and Sea cruises where the number of passengers seemed overwhelming. On the Viking River Cruise, the small number of passengers (171) meant that one could at least recognize almost everyone on our ship. Stopping to take photos when on guided tours sometimes separated us from our group. However, being able to recognize a familiar face, quickly got us back on track. It was also easy to make conversation with others with whom you sat relaxing or at a meal because they were recognizable. I also loved the idea of taking a trip without children who were crying, complaining, or lost. I truly enjoyed being "the child" as I experienced the wonders of the sites, the food, the locals, and the culture of the countries we visited. We loved the variety of foods served both in the dining room and in the Aquavit. The dress for each was fairly as dressy or causal as one felt like being. The chef was on hand for all meals - I especially liked being shown the kitchen on a tour he gave. The chef also guided a group to the market one day for a shopping and tasting tour. Great fun :) Each of the ports offered a variety of activities on land - either guided tours or time to spend on your own exploring. The ship's staff were involved in some of the tours, and if someone decided not to get off for either of these, the remaining staff saw to ones needs / wishes with food, discussions. There were also demonstrations on board as well as cultural entertainment in the evening after dinner. The singing, dancing, and music were examples of what the country we were visiting offered as their traditions. The audience - us - was encouraged to join in. The staff dressed in traditional German attire one afternoon and evening, much to the delight of us all :) The activities included tours that were included as part of our package as well as a number of extra ones. This included a night at the opera in Vienna - the singers and orchestra were outstanding and was another "must see". Our tour guides offered a regular and a slower pace groupings - which was a great advantage to many of us. The staff members were friends while they performed their duties - calling us by name, remembering what we liked to drink, our menu preferences, reminding some of us of our departure times (I'm always late), greeting us everywhere on the ship with a smile and questions about our day. They also took photos for us - I hate doing selfies :) I hated to say good-bye, and I hope to see some of them again on another Viking River Cruise. Read Less
8 Helpful Votes
Sail Date: August 2016
My wife and I have been traveling to Europe on land trips with family members for many years, sometimes with as many as 12 people. Of late, we have started to use the ship option, having cruised the Greek Islands, Amalfi Coast, and the ... Read More
My wife and I have been traveling to Europe on land trips with family members for many years, sometimes with as many as 12 people. Of late, we have started to use the ship option, having cruised the Greek Islands, Amalfi Coast, and the Adriatic (Croatia, etc.). This time we decided to try the river based version. I was very pleased. River cruising is much more focused on the exploration of the cities and sights, rather than shipboard activities. If you have never done a river cruise, be aware, it is fundamentally different from ocean based travel, even with respect to the boutique cruises on Azamara or Seabourn. The river boats are smaller (190 passengers in our case) and there are no casinos, circus acts, and a half dozen restaurants. Instead, it is a very comfortable experience; you have the same few wait-staff every day that know your name snd learn you preferences. They start offering you food and drinks often before you ask. Everyone is friendly, and you have the chance to mingle with other guests in the large dining area. The menu consists of some excellent everyday choices and a separate section that has a series of new daily specials. The food is excellent; there are appetizers, main courses and desserts that you can mix and match - no judgement - although we all overindulged a bit. The excursions and airport transportation are run with precision. We were immediately met by a Viking representative upon arrival at the luggage carousel at the airport who brought us to the Viking bus. The land tours, whether walking or via bus, were all arranged ahead of time - one merely goes to the desk, picks up the day's information and group assignment, and is met by the guide. The boat provides small radios that are synced to your guide - these are very helpful in that you can always hear what's going on without having to be on top of the tour person. On the last day, the crew arrange everything for the return to the airport, including meeting you and helping with luggage, and all the way to the correct counter for your flight. I have traveled a lot - both for work and fun - and this was a very nice experience. We expect we will do this again, hopefully soon. As a final note - the staff are the best I've encountered - they are what make the trip memorable almost as much as the historical cities. Read Less
5 Helpful Votes
Sail Date: August 2016
We have already travelled the Rhine and the Moselle so decided to try another river the Danube trip with Viking was superb cabins,dining service all excellent very busy with trips because there are so many sights to see. Our only complaint ... Read More
We have already travelled the Rhine and the Moselle so decided to try another river the Danube trip with Viking was superb cabins,dining service all excellent very busy with trips because there are so many sights to see. Our only complaint was the lack of entertainment the other cruises we have done had better evening entertainment but we enjoyed the rest of the trip would go with Viking again but on a different trip of course our favourite river is the Moselle so pretty but understand the American passengers had travelled a very long way and it is all about the history in the bigger ports. Budapest was my favourite stop it is a lovely city so many great sights and so much history we also found Bratislava charming. I would recommend Viking to anyone if you want top class ships and top class service keep up the good work. Just one point I would have been a bit upset if I had paid extra for a balcony because at most ports we moored along side another ship so feel you were limited to the use of your balcony so feel that the quite large sum charged for different cabins is not a good selling point. Read Less
2 Helpful Votes
Sail Date: August 2016
I had been wanting to try river cruising for some time. Viking got good ratings, the Danube had the greatest appeal, and friends raved about a similar cruise to see the Christmas markets. It was a good choice. The crew was amazing. It ... Read More
I had been wanting to try river cruising for some time. Viking got good ratings, the Danube had the greatest appeal, and friends raved about a similar cruise to see the Christmas markets. It was a good choice. The crew was amazing. It could be 11:00 at night or 3:30 in the morning, but they were always upbeat and happy to assist in any way they could. The highlight for me was the 10 p.m. entrance into Budapest. They tried to prepare us, but it was even more magical than I imagined. I was also struck by the design of the ship. Viking clearly communicated to the architect the feedback from their passengers on what works, what doesn't, and what they'd like to see. Besides having a typical Scandinavian look, everything about the design worked. We had been told that in busy ports we might have to "double park." This was true, but it was so easy to walk across a sister ship that you almost didn't notice that you were stepping from one ship to another. I also appreciated that, in every case where we were double parked, sometime during our stay, the crews rotated the ships so that each ship got to be moored on the riverside for several hours. Read Less
1 Helpful Vote
Sail Date: August 2016
we enjoy the cruises very much and will go on a other one. We like the history of the cities we vitsed. We met Some nice people who we will try to stay in contract with and might see. The tour guides were very acerble. We normal go with ... Read More
we enjoy the cruises very much and will go on a other one. We like the history of the cities we vitsed. We met Some nice people who we will try to stay in contract with and might see. The tour guides were very acerble. We normal go with Tuck Tours but their tours are mostly land tours wicih I thought would have been to much for my wife. That's why we choose Vinking River Cruises. The weather was great and ware and very sunny. It Was very plaseant traveling on the Danuber River. We went the curies because we celebrator our 25th annivasry. The food was excleent. The ship was very conforable. Getting on the ship went well at the start of the trip and getting the ship well at the end of the trip.Hope yo travel with some of the people we met on this trip on a another Vinking cruises. Read Less
1 Helpful Vote
Sail Date: September 2016
Every stop, every tour, every hiking experience on our own was fun and interesting. I walked 10 miles every day, not just a sitting around cruise. (but it could be if you want that). Food was outstanding, Service way beyond expectations, ... Read More
Every stop, every tour, every hiking experience on our own was fun and interesting. I walked 10 miles every day, not just a sitting around cruise. (but it could be if you want that). Food was outstanding, Service way beyond expectations, laid back, no rules or herding us around like cattle. Loved the ancient town of Chesky Komrov, like discovering a beautiful midevil town untouched by WWII. Octoberfest food and entertainment was outstanding. Dining - outstanding, we would sit with our friends and make new ones, small groups ok, beautiful views out the floor to ceiling windows. Sail away from Budapest at night, totally spectacular. We had to go to the front desk or dining room to get all our info about what to do. I liked that a lot better than announcements over the PA system. It was very quiet and elegant on board. The crew knew our names the first day, and welcomed us back on board by name and with a welcome drink and cool towel only a few hours after we had boarded. Staterooms had very comfortable beds and were very clean and well-decorated. The ship is a lot better looking on the inside than the outside, and very quiet. Don't mind motion, but never felt any motion, had to open the curtains to see if we were moving. Our first cruise on the Danube exceeded our expectations in every way. Very sad when it ended. The tour guides are incredibly well trained and knowledgeable, and the little radio and ear buds made it seem very personal so we didn't have to gather around the speaker. The made it really fun and exciting like the first time they had ever taken a group to the castle. Can't wait to do another one. Read Less
2 Helpful Votes
Sail Date: September 2016
The Danube Waltz cruise is a wonderful way to visit five countries (if you take the day excursion to the Czech Republic) without having to pack and unpack repeatedly. The tour guides for the daily walking tours were knowledgeable, ... Read More
The Danube Waltz cruise is a wonderful way to visit five countries (if you take the day excursion to the Czech Republic) without having to pack and unpack repeatedly. The tour guides for the daily walking tours were knowledgeable, friendly, funny and very proficient in English. We particularly like the stories told by the guides old enough to remember life behind the Iron Curtain. The scenery along the Danube is breathtaking, particularly in Austria's Wachau Valley and the night-time entry into Budapest. The on-board crew was phenomenal -- very personable, warm and helpful. A river cruise is so different from a large ocean cruise where you feel anonymous. We feel like we got to know our crew and vice versa. The food was absolutely delicious and they are very generous with the free wine and beer during meals, not to mention the complementary coffee, cocoa and cookies between meals. We can't wait to book our next Viking cruise! Read Less
1 Helpful Vote
Sail Date: September 2016
I had heard good things about Viking river cruises, but I still did my research. Viking had a wonderful itinerary, a beautiful boat, and the customer service people were top notch, especially Ceasar Reyes. We chose the Danube Waltz and ... Read More
I had heard good things about Viking river cruises, but I still did my research. Viking had a wonderful itinerary, a beautiful boat, and the customer service people were top notch, especially Ceasar Reyes. We chose the Danube Waltz and added a pre-extension to Prague, then stayed at the end on our own for another night in Budapest. We were able to visit five countries, which gave us a great overview of that part of eastern Europe. I can't say enough about this cruise. It exceeded my expectations in every way. We stayed in the smallest room on the bottom floor, because that was all that was available. It turned out to be just perfect, as we spent most of our time in the lounge or outside on the deck. The food was amazing! So fresh and delicious. The special dinners were really fun with such great attention to detail. The best part was the professional, fun and competent staff. They made the experience the best possible. I will definitely do another Viking cruise! Read Less
1 Helpful Vote
Sail Date: October 2016
My wife has always wanted to visit Austria. So we talked and decided that the best way to get a feel for Austrian and Eastern European culture and scenery was to take a river cruise, which we have never done before. We were joined by my ... Read More
My wife has always wanted to visit Austria. So we talked and decided that the best way to get a feel for Austrian and Eastern European culture and scenery was to take a river cruise, which we have never done before. We were joined by my wife's sisters and their husbands and another couple who we love to travel with who are very good friends. Our cabin was very comfortable and we had plenty of room to store all our stuff for an 8 day cruise. although we did not spend much time there it was spacious and we were able to see our sailing adventure as we traveled out our sliding glass door. We enjoyed many daily off boat excursions that were guided by local people who were very informative and friendly. We also had plenty of time on shore to explore on our own after getting our barrings from the walking tours. The cities and scenery on the Blue Danube were beautiful. We really got a flavor of the true culture of every port we visited. The service was awesome. The crew and the staff were so friendly and informative. The meals were five star. The local wine, beer and beverages were a taste from each region we visited. we were also entertained by local actors and musicians who gave us a taste of the regional dance, song and theatrical theme. The ports we visited were so beautiful. The churches, the hills, the homes and every scene we saw was better than the last. The history was especially exciting for me as we traveled through time back to many many years before the US was even a country to current Eastern European culture. I especially liked Budapest at night. The Abbey at Melk. And Chesky Romanov in the Check Republic which was a shirt bus ride from our boat. It was ancient and beautiful. We are looking forward to traveling with Viking again soon. Our next adventure may be a river cruise on the Rhine River. Try it you'll like it. And you will be Groovin down a river with a smile on your face. Read Less
Sail Date: October 2016
Viking Danube River cruise on the longship Vilhjalm was wonderful in every way. The ship, as are all Viking Longships, is so beautiful, one feels one is in heaven all the time on board and on excursions. The itinerary was spectacular, ... Read More
Viking Danube River cruise on the longship Vilhjalm was wonderful in every way. The ship, as are all Viking Longships, is so beautiful, one feels one is in heaven all the time on board and on excursions. The itinerary was spectacular, with a mix of large cities and small medieval towns. The day trip to Cesky Krumlov, the Melk Abbey, and sailing into Budapest in the evening seeing all the lights and architecture were the highlights. Yet, enjoying lunch on the Aquavit terrace with a glass of wine while viewing the beautiful Danube, its villages and its vineyards, is heaven on earth....doesn't get any better than this. The public areas of the ship are simply gorgeous and so pleasant. We enjoyed the nightly entertainment, which is small in scale but always fun and distinctive. We also appreciate the ability to spend good amounts of time in specific ports, and the ability to return to ship on our own on occasion. Viking does need to do a little work on air flight arrangements at departure. Making people leave the boat as early as 3 AM is bad business practice. Read Less
13 Helpful Votes
Sail Date: October 2016
We chose this cruise for three reasons: first, my mom had always wanted to do a river cruise, second, the reviews for Viking were very good,and third, the itinerary was what we were looking for. We started in Prague with the 3 day ... Read More
We chose this cruise for three reasons: first, my mom had always wanted to do a river cruise, second, the reviews for Viking were very good,and third, the itinerary was what we were looking for. We started in Prague with the 3 day extension and stayed at the Sheraton. The pick up at the airport was seamless, the concierge specific to Viking in our hotel was excellent. The tours in Prague were informative and our guide was very knowledgeable and entertaining. This was easily the best part of the whole experience. Embarkation was super easy, and our room was neat, clean and ready for us. So far so good. Our first meal was not so great. Three of the ten of us had tough grisly meat, my mom's was way over cooked. I'm not that picky about food, but it just wasn't great. Throughout the week, we sat at the same table every night. The server didn't even try to learn our names, didn't pull out our chairs for us (I would have especially expected this for my 80 year old mother), never refilled my water glass without being asked, and just generally didn't anticipate our needs. All week long the food was just ok; I would have expected better for the ratings the ship received and for there only being around 170 passengers. Also, the deserts were not even worth ordering and if you like fresh fruit or good salads, good luck. Also, once it was nine or so, there was no food to be found anywhere on the boat. You had to learn quickly to take something back to your cabin if you wanted any evening snacks. Speaking of the cabins, The beds, linens, pillows, showers and TV were great. The service was just so-so. The first night the AC wasn't working and we only had heavy feather comforters. I requested a sheet which they brought the next day but didn't bother to put it on the bed. Also, we were out of TP in our cabin for 2 days-certainly something the room steward should have been attentive to without having to request it. One day I had a migraine so I stayed in bed until noon. When I left, I directly asked the steward to go ahead and make up our room. She said ok but when we returned around 5, nothing had been done. To me, these kind of things just are not first class. Also, the first 2 nights there was a sewer smell. Entertainment. The staff brought on some fun entertainment that featured local dancers, singers and opera singers; all were well presented and very good. However, on the other nights, there was nothing. I mean, set up some card or board games, bridge, rummy, etc. Have a Bingo night, have a karaoke night, etc. I'm not looking for Vegas style shows, just something fun to do for the crowd that is under 60 and doesn't go to bed by 9. Ports and shore excursions: We spent a lot of time on buses and listening to very knowledgable tour guides tell us the history of buildings and pointing out various sights. I did like the headsets. They worked great and made it easy to hear and follow the guides. Without exception, every one of our guides on the included excursions was outstanding in their knowledge, seemed to love what they were doing, shared their feelings openly about living under a communist regime, answered questions, and understood how to lead a group. If you love history, you will really appreciate the guides. However, if you want anything more than just looking at the outside of a building, you really need to buy the special excursion packages. We bought the night in the countryside with dinner and folk dancing. I'd give it about a B- There were a lot of people packed into a small space with room for only 5 or 6 of the guests to participate in the dancing. Kind of reminded me of something you would see at Disney. We really loved the ports we visited-Passau to Budapest. We were traveling with 3 siblings and their spouses, all in our 50's, our mom and her sister-80 and 82, and one friend with her mother-same ages. I am not sure if I would go again or not. If you are flying all the way over the pond anyway, my advice would be to be sure and do the 3 day pre-cruise in Prague. We felt that 2 days in Budapest was enough so instead of doing the post cruise tour, we booked our own return and visited London for 3 days. One more thing, my mom and her sister stayed in Budapest for the 3 day post tour. They said their flights home (provided by Viking) were terrible. With travel time and layovers it took them almost 20 hours to get home to Orlando. I think Viking might just look for the cheapest seats, but when a lot of the clientelle is older, maybe they should pay a little more attention to the itinerary. Read Less
Sail Date: October 2016
We booked our second cruise down the Danube a little over a year after our first cruise on the Rhine, We enjoy the casual atmosphere and relaxation of the Viking cruises. We have been very fortunate with the crews that worked the ships we ... Read More
We booked our second cruise down the Danube a little over a year after our first cruise on the Rhine, We enjoy the casual atmosphere and relaxation of the Viking cruises. We have been very fortunate with the crews that worked the ships we were on, their smiles and friendliness is contagious. The routine on board is like a buffet, you can pick and choose whatever you would like to do or not do. The entertainment on this cruise was outstanding and fun. The lounge was always a fun place to gather during the day for events and end the evening music and fun. Meals have a variety of choices and the service is always one of the smiling faces mentioned above. The tours on the Danube are fun and the cities we visited were really beautiful. I especially enjoyed learning more about the history of the Russian influence in the area. Read Less
3 Helpful Votes
Sail Date: October 2016
I traveled the Rhine in 2015 and the Danube in 2016. I had a wonderful time both trips. The cabins are wonderful and clean and all . The beds were comfortable. The showers were hot.The food was wonderful and delicious . The ... Read More
I traveled the Rhine in 2015 and the Danube in 2016. I had a wonderful time both trips. The cabins are wonderful and clean and all . The beds were comfortable. The showers were hot.The food was wonderful and delicious . The entertainment was wonderful. The ship is spotless . Any issues or questions were addressed . The tours are great for you had several levels of walking. The tour guides were all great and the most wonderful was the GIrl who did the Cesky kremlov was the greatest for she even gave her phone number, if we got lost or needed her. The ship never rocked and the crew kept us updated on all we needed to know. We got into Budapest late because of lock times and the next night the Captain took us back out after supper so we could sail back into Budapest in enjoy the spectacular lights of Budapest and it was fantastic for it was a holy day and all the church bells were ringing. It was spectacular as the fire works on the 4th of July! The crew on the boat were helpful and would do anything for you to make you comfortable and enjoy the trip. They could not have been nicer. My daughter is lactose intolerant and her food was great and she never ever got sick. Umbrellas were available if you needed them. We always had bottle water for tours. Bus Drivers were great. We met great and friendly people . People were polite on the trip. The cities were wonderful to see. Just sailing on the River was great . There was nothing to complain about. The man in charge of our side trips and other things told us we did not have change our euros for they would be accepted in the tourist area and he gave us the current conversion rates. I would love to go again. The next time I go it will be the Paris river cruise. My sleep was never ever disturbed. I loved it on the Danube for we had a suite. I loved the veranda and the view from the room. I loved up top of the boat and the special non slip flooring. I had no complaints and am saving my money for the Paris trip. I must say I am 70 and going on the boat to all these places was great for I did not have to go from hotel to hotel unpacking and packing . Eating my meals on the boat saved my daughter and me for getting sick . The meals on the boat corresponded to were we were and so did the entertainment. You can drink the water on the boat also. You did not miss anything by not eating in the towns for you had the cuisine and the local entertainment. Yes can't wait to go again. Oh yes they have people at the airport the help you get to the bus that goes to the boat when you arrive and when you leave they have people at the airport helping you get checked in. It is quite the organized procedure getting everyone to the airport in time for their flights -- staring breakfast in the wee hours . You never went hungry. Read Less
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