1 Helpful Vote
Sail Date: December 2018
We chose this cruise to return to some of the places of my youth and to share them with my wife. I had spent a summer in the area and this cruise included all but Praha. We had a wonderful time especially in Vienna. It was great to see the ... Read More
We chose this cruise to return to some of the places of my youth and to share them with my wife. I had spent a summer in the area and this cruise included all but Praha. We had a wonderful time especially in Vienna. It was great to see the Grand city once again and share some highlights with my wife. We were very pleased with how well Viking managed the logistics of the entire experience and we intend to use them again. The onshore excursions were well planned and the guides were knowledgable and personable. We enjoyed them all very much, the time was adequate and not overly taxing. The options were flexible and well chosen for each ability level. Each also provided more than a glimpse of the culture and traditions of the people and places we visited. Free time was also provided on each of the excursions and this allowed shopping and dinning which was enjoyed greatly. All in all, a very grand experience. Read Less
5 Helpful Votes
Sail Date: July 2018
This was our second Viking river cruise. There were so many wonderful things about it. Unfortunately, two things interferes with my being able to give it a better rating. Just like on our previous voyage, we paid extra for a veranda ... Read More
This was our second Viking river cruise. There were so many wonderful things about it. Unfortunately, two things interferes with my being able to give it a better rating. Just like on our previous voyage, we paid extra for a veranda room. We enjoy having time outdoors with just the two of us. During at least four of the days of our cruise we were double or triple docked, which means another ship was adjoined to our boat. We could not only see directly into the room of the adjoining ship, but they could see into ours making the veranda unusable. It blotted out the light as well and turned our room into a dark cave. We had to pull the drapes for privacy. I feel that we should have been given a disclosure by Viking telling us this would happen. I also think they could adjust schedules so there weren’t so many ships in port at the same time so this didn’t need to happen. It ruined and put a negative spin on the whole trip. This never happened when we did a Viking cruise on the Rhine. Also, the food on this cruise was not as good as the one on the Rhine. However, the cruise was lovely and the staff was excellent. I emailed Viking five days ago and have yet to get a response. Read Less
Sail Date: June 2018
We'd never done a river cruise (lots of ocean cruises) and my spouse and I both saw this in the Viking brochure and said 'let's do it." The service was simply outstanding, from being greeted at the dock and checking ... Read More
We'd never done a river cruise (lots of ocean cruises) and my spouse and I both saw this in the Viking brochure and said 'let's do it." The service was simply outstanding, from being greeted at the dock and checking in to checking out and leaving a week later. Staff was incredibly helpful and the city guides were incredibly knowledgeable. Even the weather cooperated for our trip. Coming into Budapest at night is brilliant. Seeing the city lighted up is one of the memories we will treasure. The only downside was the meals. While the presentation was ;lovely, the food just wasn't that good. No brioche deserves to be treated the way it was for the french toast - soggy and tasteless. The osso buco was tough and much too fatty. Sticking with salmon at dinner proved to be the best option. The dining room seemed to be understaffed. Getting a refill on coffee or water took a long time. The staff that was there was excellent, however. Gabor, the cruise director who presented the city information the evening before visiting a city was excellent, and he did a wonderful job handling all the other duties he had as well. The entertainment was great. Lazslo (from Hungary) did a superb job of playing the piano and singing. He was outgoing and friendly and just a delight. The ship itself is great. I enjoyed the clean lines and the attention to even the small details, right down to the dimpled knobs on the sliding door latches. The always-available coffee was very welcome too. Read Less
1 Helpful Vote
Sail Date: May 2018
First time on a river cruise and overall a good experience. Some areas need improvement, but overall we would do this again. This week long plus trip along the Danube - Budapest to Prague had been in the planning stages for more than a ... Read More
First time on a river cruise and overall a good experience. Some areas need improvement, but overall we would do this again. This week long plus trip along the Danube - Budapest to Prague had been in the planning stages for more than a year. Expectations were very high and so in some sense aspects of this trip did not meet expectations given the reputation and reviews I had seen. Flight into Budapest was smooth and I understand that Viking has no control over delays in departures and arrivals, but after a long flight over we finally arrived in Budapest for the add on extension at the beginning of the trip. Smooth arrival process and met folks on the bus to the hotel that had the same outlook as we did for this cruise. The help desk at the Hotel Corinthia ( a very grand and old European Hotel) were available and willing to do what was necessary to make sure we were off to a good start. English was not an issue. After a couple of days in Budapest we were off to the boat. Boat was effectively new (2 years old I think) and what we expected. Rooms were clean, well maintained during the week and overall I had no issues with the facilities. When we were in dock, there generally was a sewer smell that detracted from the experience. Excursions were well planned and for the most part solid guide leaders - some better than others as you would expect. One particular German woman - a very strong German woman leading a tour in a small town at times admonished our group for talking and it felt like I was back in Catholic grade school - God forbid you speak out of turn, get out of line or do anything that disrupted her presentation. She continually laughed at her own jokes when no one else was laughing. On another excursion in Bratislava the guide we had was excellent - not overloading us with historical and cultural facts and able to interject some personal stories that made in more personal and less rehearsed. Overall the food was good. Some meals excellent - others good. Breakfast was your normal buffet, lunch highlighted certain lunches types and one always had the ability to order off a standard menu that was available each day. I ordered off the daily menu and for most lunches was disappointed. One one day when Reuben sandwiches were offered, I ordered and I am still looking for the corned beef - it appeared that the sandwich was a lot of bread, swiss cheese, sauce and slice of corned beef. Dinners were generally good - although potions on some meals were small and in those cases I had to order a second meal. One night that we had Sea Bass, the portion of fish that I had was consumed in 3 bites. Ordering a second meal was never a problem and the wait staff was always excellent. The Osso Bucco the last night was excellent and worthy of 5 stars. The one major complaint I had was with the internet service. We had been warned by Viking that the service was spotty, depending on location and satellite transmission strength. I was able to get far better internet service on my phone using my home Verizon provider than what the boat provided. My issue here is that when everything is 4 and 5 star quality why put a product out there that is at best 1 star. Either remove the internet from the boat or spend the money to upgrade the system as a 1 star internet detracts from an overall 4 and 5 star cruise. Read Less
3 Helpful Votes
Sail Date: October 2017
Chose this cruise as it was a week long and perhaps a little less expensive due to time of the year. We had done one ocean cruise prior but it (right at the end). Very quiet and extremely clean all week. Staff were very friendly and I ... Read More
Chose this cruise as it was a week long and perhaps a little less expensive due to time of the year. We had done one ocean cruise prior but it (right at the end). Very quiet and extremely clean all week. Staff were very friendly and I think genuine. We put our credit towards tipping instead of full package drinks. We were told after that these tips are shared amongst everyone - even the captain. We began to tip individuals as well as some were so darn sweet. Needless to say - I would opt out of the tipping thing next time and just do on our own. Food was wonderfully prepared and even for a health conscious person I always had lots to choose from. Not a meat eater but there was always fish or vegetarian option. The only thing they need to improve on is the COFFEE ! By the end of the week I couldn’t stand the stuff. Even making my own latte didn’t cut it. We would probably (if and when we do another) not choose a cruise hat hits two ports in one day - time is just to short to see much in 2 or 3 hours. We embarked the ship in Budapest - we had already done 3 days there on our own so the day and a half we spend docked there seemed like a waste of precious time - this was totally OUR FAULT ! Hint: don’t spend too much time in Budapest before embarking the ship... We would do another river cruise but probably not for another five years. Still like to see and do stuff on our own... if you like really being pampered and taken care of this is for you! Read Less
Sail Date: April 2017
We had read reviews and heard from friends what a great cruise experience this would be so we decided to book it as well. We were not disappointed. The crew were warm, professional and friendly, our cabin was typically small but very ... Read More
We had read reviews and heard from friends what a great cruise experience this would be so we decided to book it as well. We were not disappointed. The crew were warm, professional and friendly, our cabin was typically small but very comfortable and the itinerary was very informative ports of call. The food was quite good but we had limited entree choices which was a bit disappointing. The soups each day were incredible! Breakfast buffets were very plentiful with an omelette station The public areas were spacious but since this time of year was rainy and chilly, we really couldn't relax on the upper deck too often. Entertainment was a bit lacking....we would have preferred someone telling us the history of each port each evening which would have been more interesting Tours were terrific in eat port....the optional wine tasting was one of the best ones We can't wait to take our next Viking river cruise!! Read Less
Sail Date: April 2017
We chose this cruise because it was going to all the places we wanted to go. We had such a wonderful experience on our first cruise we decided to try another. The pre and post stays were in cities that we have always wanted to see. The ... Read More
We chose this cruise because it was going to all the places we wanted to go. We had such a wonderful experience on our first cruise we decided to try another. The pre and post stays were in cities that we have always wanted to see. The shore excursions were also things we wanted to see and do. Let me begin with a very unpleasant beginning with the initial booking. When I initially booked the trip I told the Viking representative that this was a 50th anniversary celebration cruise. My wife and I were married in Italy in 1967 when I was assigned to the Italian Air Force. Our daughter was born in Italy in 1968. Upon booking I asked if it was possible to have a small cake and champagne on the cruise. The representation said congratulations and said they Viking would provide both at no charge. I thought that was extremely thoughtful and thanked her. During our initial booking I also scheduled a pre cruise in Prague and a post in Budapest. I was given the price and I said it was fine and booked it. As our cruise date grew closer I went online to check and make sure all was in order. At that time I noticed that our pre and post had not been booked. I immediately called Viking to see why. I was given no valid reason why and asked if I could still book a pre and post. I booked both and then asked about our cake and champagne at which time I was told there was no record for such a request and that I could get both at an extra cost to me. This was totally contrary to my initial conversation. After writing a steren mail to Viking I received a call from a Viking representative. She gave me the company line that such things could not be given to passengers as it would be too expensive for Viking. My response and subsequent conversation is a totally different subject. Things went fine with our pre in Prague. The Viking representatives were totally awesome. They met all our needs and requirements without hesitation. The cruise went as we expected with a huge exception from our first cruise. On our first cruise we had an extremely friendly wait staff at our meals. On this cruise we never did "connect" with the wait staff. They messed up meal orders on three occasions with little more than an apology. I will say this if it had not been for our Maitre 'd it would have been awful. The desk staff was exceptional as was Joe our Cruise Director. He was constantly making sure that everyone was in the right place at the right time. There was a major problem on our trip to Kunta Hora. As you know this is a very old city with very narrow streets. The city does not allow any tour busses in the old town. We parked about a mile away (that is what our tour guide told us), and had to walk. We had an elderly gentleman with a walker that was now expected to proceed with his walker for a mile or so over cobble stoned streets. At no time did any one from Viking offer any alternatives to this gentleman. My point with the above is that this tour and all tours should have been rated beforehand. This would allow people that are not physically able to do the tour could seek alternatives. Like I said in my title this was a good cruise not a great cruise. Based upon these experiences I will look at alternative companies for any future river cruises. Read Less
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