Sail Date: August 2019
A group of 18 friends gathered for an Alaska interior trip followed by the 7 day southbound cruise. The interior part of the trip was an incredible opportunity to see animals up close in a carefully managed national park. As this is a ... Read More
A group of 18 friends gathered for an Alaska interior trip followed by the 7 day southbound cruise. The interior part of the trip was an incredible opportunity to see animals up close in a carefully managed national park. As this is a cruise review, i will focus on the ship portion but highly recommend the pre-cruise adventure. Room: We were in veranda room 908, adjoining with 906. The room was incredible - appointed with luxury linens, toiletries, decor etc. as you might expect The size of the room was great considering 3 ladies were sharing the room. The bedding was firm (i prefer plush) and slightly more narrow than a normal twin. The sofa turned into a twin bed and was made each night by the butler. The walk in closet provided plenty of room for our overpacking and offered 6 drawers and a safe. The long counter in the living area had 3 more drawers so everyone had a place to store things, along with a nightstand with drawer and cubby. The bathroom featured a handheld shower as well as rainfall showerhead. We always had hot water and water pressure. The marble bathroom also included a full sized tub, which we did not use. There were shelves in the bathroom above and below the sink. Our butler kept our Bulgari products well supplied. As shower gel was provided, they also had the "scrubby puffs" for best lather. We were able to put 2 large pieces of luggage under each "twin bed" although luggage racks were also kept under the beds. Our room was quiet and we got our exercise since the activities were usually on the opposite end of the ship. When docking, we did feel and hear the engines but it was not something that bothered us. The butler kept us stocked with champagne and kept the refrigerator full. He kept us supplied with water and even distilled water. The clock in the room was marked as having wireless charging but i did not find that to work with the iphone. I brought a small extension cord with multiple outlets for charging our appliances, apple watches, etc. and would recommend the same if you like to charge everything at once Dining: While we did have grilled lobster and caviar, 3 times, in Atlantide, we really did not enjoy the food nor its timing. Dinner hours began at 7 pm. Breakfast was unavailable after 10 am and Lunch stopped at 2 pm or sooner. Since i have cruised major lines over the years, i noted the missing "all day buffet" from other ships. We had to plan around the hours that the food would be available. This was not a deal breaker but is worth noting if you are not a planner. Food taste was nothing noteworthy as i would have expected but i am a foodie. We enjoyed La Terrazza twice for dinner (and many times for buffet breakfast and buffet lunch which was great) , Indochine was one interesting but not to the taste of our large group. Our waiter suggested serving multiple items family style (and we ordered extra short ribs which were incredible) and this was a great way to try the unusual menu. the Arts Cafe served great capuccino and lattes with little snacks all day. Spanicapolo (sp) had delicious pizza and the Grill served hot lava rocks for you to cook your own steak. We tried that one night in the rain and were surprised by how nice it was but the side items were lacking and got cold while you cooked your steak. Service: The ship has mastered service. The ratio of staff to guest was amazing. My wine glass was never empty, cocktails were always offered and service was prompt. We really enjoyed being taken care up so well. Everyone seems to enjoy the job. Spa: i had two services reserved before boarding and learned about a 3 service package on board. I added acupuncture to my massage and facial and got 3 services for $495. The individual facial and massage were $229 each and included the gratuity although i left extra. They tried to sell me something in every service but i was able to resist. This is my least favorite part of the spa experience. There are no showers that i saw but lockers are provided in a small changing room. We had amazing weather until Sitka and actually did not do our excursion and it was too late to cancel. Lots of end of summer bargains in the shops in ports, especially Ketchikan. The group really enjoyed the excursions with lots of adventures in helicopters, with dog mushers and glacier hikes. There was always plenty to do in port. Onboard, we enjoyed the last show - a Queen tribute and played (free) bingo and trivia in Dolce Vita every day at 4pm. We had great service while playing. Overall: this was my 1st luxury cruise of 15 cruises. I would probably not do it again but will look at upgrading to a suite on the major lines for a similar price. The ship was small and never seemed crowded despite the large group we had. I loved the size of this ship and it is one reason to return to Silversea. I was spoiled by the service but the food just did not wow me. I am happy to answer any questions. Read Less
6 Helpful Votes
Sail Date: August 2019
I travelled with family and they recommended this cruise line having sailed with them before. The ship is smaller than what I have previously cruised on so I was concerned about motion - turned out to be a non-issue (not sure if it was ... Read More
I travelled with family and they recommended this cruise line having sailed with them before. The ship is smaller than what I have previously cruised on so I was concerned about motion - turned out to be a non-issue (not sure if it was just the ship or the calmer waters we sailed mostly in Alaska). We were traveling with my senior citizen mother so the smaller ship was a great size for her to easily navigate. Although the ship was at capacity we never felt crowded, never waited in any line, and service was impeccable. Cabin was spacious (Verandah Suite Deck 8) and we had 3 in the room with no issues. Bathroom was very spacious and the shower was wonderful with great water pressure. Loved the towels and bath amenities. Our butler was excellent, and it was a nice service. We booked tours in all our ports independent of the ship so I cannot comment on this aspect. Entertainment was basic and we did not do much during the day other than bingo while at sea, which was fun. The evening entertainment was just OK. The best show was the tribute to Queen. Casino is small but not overly crowded. One table each for blackjack, poker and roulette and there were some slot machines. The ship was beautiful and well kept, service outstanding as I mentioned. A few blips to be aware of: 1. Embarkation timing could be seriously improved. We arrived in Anchorage the day before the sailing and took the scenic railway to the ship with the cruise line the next day. Our bus to the train did not depart until 1230pm, so the morning was quiet and sort of boring with not much we could do. The train ride was pleasant, scenery was beautiful, but the ride was long and we arrived at the boat close to 6pm. We were on the last car of the train so last to exit and get on board. As soon as we got on board it was muster drill time, we did not even have time to walk around the ship and get acclimated. After muster we had to get ready for dinner and felt very rushed to unpack and get organized. Rather than keep us in Anchorage, it would have been better to have us depart and arrive at the ship an hour or so earlier to allow passengers to get their bearings. I know most passengers arrive on the train so it gives the crew max time to prepare the ship, but there should be a happier medium. 2. Remember to bring converters. The USB ports did not work and there were not enough USA outlets. There were no converters available to us when we asked our butler and we did not read that converters were recommended to bring- our fault for not asking I guess. 3. Restaurants were overall pretty good. Some blips in service and food quality during dinners in both Atlantide and La Terrazza. I thought the food was good but I think I expected better given the luxury level of the line- it was not much better than I have experienced on other 'less luxurious' ships. What was nice - service was outstanding all over the ship, maitre d's addressed you by name within 24 hours of being onboard, staff was friendly everywhere, and the available wine and any beverage you want anytime were certainly nice! So overall we had a wonderful cruise on the Muse and for our Alaska trip but I am not sure I would book again with them at this time. I reserve the right to reconsider my comment though if I cruise again and see significant advantages to Silver Sea. Read Less
5 Helpful Votes
Sail Date: June 2019
This was our 9th Silversea cruise all previous being on Spirit and Shadow, so we were keen to sample the Muse. We stayed in Fairmont Waterfront pre cruise, and exceptional hotel, top tip, choose a harbour view Gold floor room. It was ... Read More
This was our 9th Silversea cruise all previous being on Spirit and Shadow, so we were keen to sample the Muse. We stayed in Fairmont Waterfront pre cruise, and exceptional hotel, top tip, choose a harbour view Gold floor room. It was a mixed experience on the Muse. The new Musification decor and the ship did not disappoint, a stunning ship and much improved over the older ships. The crew as always were superb, always friendly professional and a delight. However, we for sure noticed a slipping of previous standards. The main points we noticed, all small, but it's the small detail that counts: This was an Alaskan cruise, with the spotlight on scenery and wildlife, previous Silversea cruises always had binoculars in every cabin, wow, not any more, when I asked the reply from the Cruise Consultant was, it cost to much as guests steal them, a lowering of standards. I was surprised to see on the open forward deck, Zodiacs and Kayaks tied down, very unsightly. It became clear during the cruise that this cruise was partially an Expedition cruise, unfortunately this was not made clear in any pre cruise matterial. One day of the cruise was modified, without any pre cruise notice, to facilitate the expedition element as the ship moored for 12 hrs in Rudyard Bay, yes lovely scenery but after 12 hrs looking it became tiresome, it was all for the Expedition and tours using Zodiacs and Kayaks. Dining in the La Terrazza restaurant was very disappointing, the changes have created a more open cafe concept, very noisey taking away its previous charm. Top tip, try it once but dine in Atlantide, Silver Note or La Dame, these are all very good. We noticed the service was not as before, standards from Silversea are dropping, these points are small but important, to me all drink measures are smaller, canape are meager, one other guest called it the "Meega Muse" Also lacking was the old Silversea luxury of a waiter taking ladys by the arm to escort to table. Sliding standards. And what happened to the luxury touch of your butler giving you a choice of toiletries for your cabin. Sliding standards. If you have this option, take the Juneau Silver King Lodge tour, amazing wildlife and lunch. To summarise; Yes Silversea are exceptional and I would certainly cruise with them again and recommend them. However, the new Musification is missing something, I'm not sure what but they seem to have just taken there eye off the ball, and are cutting back on small luxury items, but I would suggest that it's just those small luxury touches that have made Silversea. Read Less
6 Helpful Votes
Sail Date: April 2019
Silversea markets itself as a high end luxury liner and for the most part it meets its hype. People joining Grand Voyages part way through, hoping on and off after a few days and discount cruisers tend to bring down the luxury experience. ... Read More
Silversea markets itself as a high end luxury liner and for the most part it meets its hype. People joining Grand Voyages part way through, hoping on and off after a few days and discount cruisers tend to bring down the luxury experience. The Muse is a well-designed ship for intimate cruising with nicely designed suites, multiple restaurants, bars and open spaces to relax. The suites are spacious, nicely decorated and kept spotless by well-trained attendants. With eight restaurants, serving a variety of foods; Japanese, Indochine fusion, Italian, Grill, Atlantide seafood & steaks, pizzeria, Silver Note night club. Atlantide best for seafood, Grill for steaks there are always good dishes on the menu at whichever location you chose. La Dame has two sittings, neither time acceptable to us . Atlantide is compact and intimate conversation impossible. Overall food was good with attentive service. Arts cafe is a delightful coffee boutique offering coffees, alcohol and a varying selection of food offerings during the day. Late night chocolate was always good. Sommeliers offer good variety of global house wines to meet personal choice. Six bars, two main Dolce Vita and Panorama offer a good selection of premium liquor, wines and champagne. The Servers are friendly and know your drink choice without asking after a few days. The Pool bar is good during the day and evening for drinks and coffee. Other bars in Atlantide, Silver Note, and Indochine. The Pool area is the hub of daily activities on two decks. Shade is at a premium as sitting area for the Grill occupy much of the shade. Plenty of quiet spots away from the pool area. The Entertainment is not a strength of Silversea, except Trivia with Jimmy. Enrichment lecturers were variable but David Horner was excellent, Mark Elovitz and Bill Miller good. We had a great voyage and have booked for next year. Silversea continues to be our first choice for cruising. Read Less
2 Helpful Votes
Sail Date: February 2019
This trip should b a no brainer for SS, but it's not. To many little issues turn into stupidity. Examples, a Milk shake in US is made with ice cream and milk, they use no milk but use ice. Very difficult to explain how to make ... Read More
This trip should b a no brainer for SS, but it's not. To many little issues turn into stupidity. Examples, a Milk shake in US is made with ice cream and milk, they use no milk but use ice. Very difficult to explain how to make since there order system doesn’t allow explanations. The restaurants have a set menu, which means no different meals. Oceania, Regent, Crystal all have new menus for dinner every day, they also post outside what that nights menu is. The food is good but trying to customize a meal is difficult as you must order at least 24 hrs in advance. All, except 2 restaurants, must have a reservation, even though they are not filled. With empty tables at 8PM, you cannot just walk in. When we boarded we were told we needed an Australian Visa...but why wasn’t that notification made prior to boarding? So, request was made by Muse, but they applied to agency other than govnmt. Which charged more than double, notification was made about the problem and I was told I had to solve it. Fortunately others had same problem, so Muse handled the problem. Read Less
4 Helpful Votes
Sail Date: January 2019
New Zealand and Australia have been on my wife and my bucket list for a while and we did it on this cruise. It was as beautiful as we hoped. As was our cruise ship the Silver Muse. It is a new ship and very well done. Our cabin was ... Read More
New Zealand and Australia have been on my wife and my bucket list for a while and we did it on this cruise. It was as beautiful as we hoped. As was our cruise ship the Silver Muse. It is a new ship and very well done. Our cabin was exceptionally well laid out and the crew was very very friendly. It was obvious that Silver Seas has put their best onboard. For example, I normally have a night cap of Baileys Irish Cream and coffee in our cabin every night but the coffee maker was for espresso and not American coffee. But I found a bartender just down the hall that listened to me and prepared my night cap exactly the way I like it every night. Each crew member we passed smiled and said hello. Embarkation was somewhat disorganized. Check in on the dock was quick but we did arrive at a time where there were not very many people. But it was not complete. We had to do some further check in on the ship and this was a bottleneck. There were only four lines to service guests and they were backed up. Disembarkation was very easy. But again we were staying at a hotel in Auckland and did not have to leave with a lot of people. We tend to eat in our cabin but there are lots of dining venues. I was able to get sushi for lunch one day by just walking in and sitting down. Unfortunately the sushi rice was like the kind you get in a supermarket, not very good. We did not do any of the speciality dining but the main dining room was beautiful and all the food on board was very good. Except maybe for the hamburgers, in this day of gourmet burgers these were pretty bland. But then there were the pizzas, best we have had. Also, the lobster was just OK. Kind of hard to describe but while not badly prepared it was a little tough. One big problem for me. I have a gluten allergy that causes me to break out if it eat it. I spent most of the cruise broken out, meaning I was getting gluten, so if you are celiac i would not cruise on this ship. We did not do any of the silver Seas tours but heard complaints from other passengers. We also heard from one couple in a Silver Suite like us but on deck 9 that were kept up till midnight because they were under the kitchen for the Grill. They could not get another Silver Suite but had to sleep in a smaller cabin and spend the day in their suite. I would not stay on deck 9 under the area around the pool and kitchen because of all the activity. The biggest negative on the ship was the entertainment system. Watching involved a lot of buffering. In other words having what you are watching pause while the system caught up. I mean a lot, at times every few minutes. This happened for onboard movies, “live” feeds, and even the bridge camera. We even had the system get in a mode where it took over a minute to respond to a click on the remote. A reset took care of that but no amount of resets took care of the buffering problem. In addition, the system was hard to use. There was no easy way to navigate a movie and the home button on the remote did not take you home on the system. Overall we enjoyed our cruise. Having such a nice cabin and crew more than made up for the other issues we ran into. Read Less
3 Helpful Votes
Sail Date: December 2018
We sailed on the Silver Muse earlier this year from Rio to Fort Lauderdale and were blown away by the service, the quality of the boat, the frendliness of the staff etc etc. Grabbed a late minute deal to cruise again from Singapore as a ... Read More
We sailed on the Silver Muse earlier this year from Rio to Fort Lauderdale and were blown away by the service, the quality of the boat, the frendliness of the staff etc etc. Grabbed a late minute deal to cruise again from Singapore as a round trip with the longest stay in Yangon for 3 days. Suite was 941 which is under the Pool Deck and at night and in the early morning you can hear the tables and chairs being set up and stored away. Would not recommend the cabins on Level 9 midships as they would all be affected to some extent. We were a little disappointed with the attention from our Butler but perhaps we were really spoilt last time and had higher expectations. Yangon is definitely 3rd world with the boat docked about 6 klms downstream from town because of the shallow approach. Unfortunately it takes between 1.5 and 2.5 hours to travel into the City along a very bumpy partially sealed road which they are in the process of upgrading. We opted out on the free tour on Day 3 as we had already done the trip in and out twice. It would have been better to stay 2 night in Langkawi or Phuket or have a stopover in Malacca on the way back rather than have 3 days in Yangon. Will cruise with Silversea again when another 'bucket list' destination comes up with competitive pricing. Read Less
4 Helpful Votes
Sail Date: December 2018
Travelled with family, attracted by the itinerary to Myanmar. Stayed in a Silver suite on level 9 with adjoining room. Previous personal experience on Silversea is only on a Galapago cruise and mainly have taken Crystal cruises (sorry if ... Read More
Travelled with family, attracted by the itinerary to Myanmar. Stayed in a Silver suite on level 9 with adjoining room. Previous personal experience on Silversea is only on a Galapago cruise and mainly have taken Crystal cruises (sorry if I use it as a benchmark a lot). Other family members have been on other Silversea cruises. Embarkation - easy and quick. Disembarkation within Silversea's control was fine and well organised. Some confusion with the ground transport staff and which van was to take us to the airport, waited for ages (Singapore). The ship and cabin was excellent. Butler and attendant were excellent also. Did room service breakfast once at 6am for an early excursion - butler served it right on the dot at 6am and it was laid out beautifully, food was nice and hot. Absolutely no complaints about the room (bed is on the firm side which I like), wardrobe, bathroom etc. See comments in cabin section about TV media comments. There is 24/7 wifi available for this room category - when we checked in, it automatically connected to the standard wifi but you are eligible for the premium wifi and we had to speak to reception once to get that sorted (but being at sea, I'm not sure how much faster the premium wifi was!). Laundry included with this room category. But be aware that there is only one laundrette per floor and only one washing machine/dryer in the room, I think perhaps they could have installed a few more machines. The ship has a lot of modern artwork displayed, may not be everyone's cup of tea! The destinations and excursions were as expected. Potential Myanmar travellers be aware - the Pagodas and Monasteries which are the highlights - do require that you remove all footwear (and including socks!) when you visit. The main Shwedagon pagoda was clean and well maintained but the other places we visited were perhaps not so clean. Bring lots of wet-wipes along! Enrichment activities were generally good and as expected. Overall a pretty good experience but the only issue is the dining. I was very apprehensive in the lead-up, as I had been reading all the reviews on this site so I think did not have particularly high expectations. My previous main cruise experience has been with Crystal so I am guess I am using that as my main comparison. Walk-in everywhere during the day time. At night, Atlantide and Indochine and Spaccanapoli (pizza place) were walk in, everywhere else needed a reservation although to be honest most places were not full when we peeked in for a look so I'm sure you could walk in. We found Atlantide to be the best and most consistent in terms of quality. There was some day to day minor variability in the menu (I think a full menu change was only once a week, as other reviewers have commented) and service was good. Atlantide ended up being our main go-to restaurant to dine, and I think the same for other diners as it got progressively busier towards the end of the cruise. Indochine - service good but quality of food was not great, only went once. La Terraza - menu did not change for many days. Inside tables were a bit strange, most of the tables were an oval shaped table and there were two sizes. The smaller sized table was fine for two people and the larger table was quite large, it could seat 4-6 people. There were no in-between sizes (except outside or some side booth seating). It was pretty much free-seating for breakfast and lunch. However at dinner, found it a bit irritating the maitre d' kept trying to put us (a group of three) on a small table as it was way too small. Most times we'd have to say something and request a larger table (and there definitely was availability, restaurant was not full). Breakfast buffet was also in La Terraza. A reasonable selection, you could go help yourself or also order e.g. fried eggs with staff. Hot food at the counter had to be served. The Grill (hot rocks) - excellent. Steak quality was fantastic. Prawns were very good too. Just beware it gets a bit oily and the frying smell wafts everywhere. For daytime, they served the usual (hot dogs, burgers, salads etc). Couple of times there was also special buffets also. Spaccanapoli - went twice. First time great. Second time not so good (pizza crust and topping not matching menu description). La Dame and Kaiseki unfortunately did not live up to expectations in relation to food quality (service was great). We had booked La Dame twice but ended up going only once and cancelling the other booking. Nothing special and similar dishes were actually available in Atlantide! The $60 charge could be reviewed I think (I did hear other guests commenting similarly). We had booked Kaiseki but tried it out for lunch first - sushi and sashimi was not great (Silk Road on the Crystal ships were much better) and we ended up cancelling our booking. We are not big drinkers so I cannot comment much on the bar and alcohol. The served wine was ok. I thought the wines you could purchase were priced well. Bartender at the Grill was very enthusiastic and gave great service the one night we got a drink there. Overall everything about the ship is great except the dining, mainly lacking in food quality consistency and variety. Atlantide was generally the best. Everywhere else, some meals were great, some were a bit average. Was not happy with La Dame, Kaiseki and Indochine. I hope I'm not being overly fussy (first world problems I realise!) but given Silversea's reputation and price, I think it could be a bit better. More menu changes (more frequently) is needed. I commented to family during the cruise that on previous Crystal cruises, we actually looked forward to dinner, we wanted to see what they would serve each night (they had it displayed and you could go look in advance every day) and had confidence whereas on this ship, it was sort of "oh dear, where should we go tonight for dinner?". On Crystal there was one main dining room and you were assigned a particular table for the whole cruise and had assigned wait staff dedicated to your table so that was also nice, you would look forward to seeing and chatting to them but you knew they were also keeping an eye out on things for the whole meal. The menu changed everyday. There were other restaurants but the quality and service in the main dining room was so good, I daresay I could have gone there every night and be a happy diner. But on the Muse it was different. Besides the menu/food issue, there were some little issues with the service (or rather, how things were organised). You'd see the same group of staff around but one would take the order, another would be in charge of drinks, another would be in charge of the water etc. I'm not sure if that way of organisation works well because no one "oversees" the table as a whole (or at least I could not identify who was "in charge"). Service - staff were 9/10 times so enthusiastic and keen but again maybe the way things are organised could lead to confusion for them. Some previous reviewers have commented on food service being slow - we tended to dine early, we did not encounter any issues with delays in our food (but restaurant generally not particularly busy at the times we dined). Family do not recall such issues on other Silversea ships so I hope we can still put this down to "teething issues" but the ship is more than a year old now so I hope Silver Muse can iron some of these issues out as otherwise, it is a lovely ship! Read Less
1 Helpful Vote
Sail Date: October 2018
We were interested in visiting the ancient ruins in Athens, Petra, and Luxor. The Silversea pre and post cruise Hotels were were excellent. We enjoyed the Muse. There were things we really liked and a couple of things that need ... Read More
We were interested in visiting the ancient ruins in Athens, Petra, and Luxor. The Silversea pre and post cruise Hotels were were excellent. We enjoyed the Muse. There were things we really liked and a couple of things that need attention.We liked the room design. We did not like the black oily soot that came out of the smokestacks and covered the deck and furniture on the back outdoor seating. Soiled lots of cloths before we discovered it. I thought it strange that when my wife and I arrived to eat at the Indochine restaurant I was asked to go get a jacket before I could enter, I went back to room and returned to enter when I noticed eight men in the restaurant who hung their jackets on the chair and were wearing bluejeans and sneakers. Jason told me I only need the jacket to enter but then I could remove it. Quite a poor policy and not consistently applied. Read Less
2 Helpful Votes
Sail Date: October 2018
Dining service has slipped, evening entertainment in lounge is not very entertaining for a late night crowd. Butler service, Rommel and his assistant Vipen, were exceptional. No binoculars in room and no lectures on board ship prior to ... Read More
Dining service has slipped, evening entertainment in lounge is not very entertaining for a late night crowd. Butler service, Rommel and his assistant Vipen, were exceptional. No binoculars in room and no lectures on board ship prior to ports. Also not much communication regarding visa help for next cruise to Oman. I personally asked the chief accountant to keep me updated with what became a difficult process. He NEVER communicated until the visa was completed. The ship IT guy tried to help me switch the online application but he could not figure out how to shrink my passport photo tonfit the application. They got it done but it was very stressful and it took four working days after they told me it was usually done in one to three. Would not have been an issue if the. Communication would have been there. Great restaurants to select from and food was very good. Read Less
2 Helpful Votes
Sail Date: September 2018
Chose the cruise to go to an area of the world that both the wife and I had not visited. Normally we have always traveled on smaller Silver Sea Ships and decided to go on the. larger ship the Muse and try it out. Overall a very nice and ... Read More
Chose the cruise to go to an area of the world that both the wife and I had not visited. Normally we have always traveled on smaller Silver Sea Ships and decided to go on the. larger ship the Muse and try it out. Overall a very nice and modern ship. However, the overall service, mainly dining, did not meet the normal Silver Sea level of excellence we have always experienced on previous voyages. The crew was highly professional overall service was great. The problem we had was with the food/menu that was served. Bottomline, the menu hardly changed at the restaurants where as on the smaller ships we have an opportunity to sample the local cuisine in their Restaurant not so on the Muse and their Atlantide and others. The menu was almost the same every night. The other shortfall that was always available when we traveled on smaller ships was the "area expert" that provided area briefing on the various ports that we were to visit. We have another cruise coming up and we are already planning to go on a smaller ship to get back to the Silver Sea basics. . Read Less
1 Helpful Vote
Sail Date: September 2018
We went with a wine group which selected the Silver Muse as its ship for the cruise. It is a new ship, having launched in 2017. Overall, the ship is very nice. It is a smaller ship about 600 passengers. Much has been made of the 8 ... Read More
We went with a wine group which selected the Silver Muse as its ship for the cruise. It is a new ship, having launched in 2017. Overall, the ship is very nice. It is a smaller ship about 600 passengers. Much has been made of the 8 restaurants on board. What we found out is that if you want to go to a restaurant that requires reservations (Atlantide and Indochine are the only "walk in" restaurants on board), make your reservations as soon as you book your cruise. We were able to get only 2 reservations; the others were already booked solid. Fortunately, the wine group had reservations in most restaurants. Therefore, we ate in all restaurants but Kaiseki. That having been said, our favorite restaurant was Atlantide, followed closedly by Hot Rocks, also known as The Grill. Atlantide had great Chilean sea bass and a nice atmosphere. At Hot Rocks/The Grill, they heat stones to 450 degrees F for 20 hours. You select what meat or seafood you want to cook. Then they put the hot stone slabs in front of you, and you cook your own food. Frankly, the filets we cooked there were the best beef we had on the cruise. Despite the claimed excellence of La Dame, we were less than impressed. The steaks were overcooked. Silver Note was enjoyable, especially with the pianist and the singer, but the menu is limited. LaTerraza had mediocre food and spotty service at night. La Terraza is the buffet at breakfast and lunch. Sometimes we were invisible at a breakfast table and practically had to tackle someone to order coffee, tea or an omelette. Being on Deck 8 was good because of Cafe d'Arts, aka the coffee bar. We could walk down the hall and get coffee, tea, cappuccino, etc as well as snacks beginning early in the morning; the only thing is that it doesn't stay open late. Embarkation and disembarkation went smoothly. We enjoyed the bartenders on Deck 10, the pool deck. Some of the servers were lackadaisacal in waiting on people at tables along the sides. One outstanding exception was Egbert (yes, that is his name). He went out of his way when we got back late from a shore excursion. He went up to Spaccanapoli to order and to get our pizza, as well as to serve us drinks. He was the only waiter we encountered who deserved a tip. We didn't check out the entertainment that much. The night we did go was all right, but nothing outstanding. Our butler Kiran was outstanding. Our room steward was good but virtually invisible. Room service was good. If you can't get into a restaurant, order room service. Overall, the staff was friendly and cheerful. There were various activities onboard. Since we had no sea days, however, we did not participate much except for trivia, which was fun. The shore excursions were good. We took the ships excursions in Rominj,Corfu, Santorini, Nafplion and Rhodes. We had a private excursion in Dubrovnik. The history and architecture were outstanding, and some had amazing views. Be prepared to walk a lot. Many people enjoyed the excursion to Corinth, although we did not personally go. If you plan to go to popular tourist spots such as Dubrovnik and the Greek isles, do not go during July and August if you can possibly avoid it. Not only is it hot, there are seemingly a million people in those places. Even going in October was crowded when 4,000 "of our closest friends" got off a monster Holland America for tours. On Santorini if you plan on taking the tram down, wait until the hordes from Holland America or some other behemoth ship leave before standing in line to go down. We were in line for over an hour because of people from the Holland America ship. Of course, you can also walk down 500+ steps to the shore, but you have to avoid donkeys and their droppings. Or you can ride a donkey down, although some said that it was more difficult going down than going up. We enjoyed some of the tropical drinks from the bar on the pool deck. Unfortunately, none of the bartenders were proficient in making drinks such as a martini or a vodka gimlet, which was surprising considering the luxury line offering. The outside decks on the aft of the ship were nice. The chairs outside the smoking lounge on deck 8 were especially comfortable. If it isn't too cold or breezy, dining outside at La Terraza for breakfast and lunch is pleasant. One night, however, while we sat outside on deck 9, water poured down from the deck above onto me. It had been raining that day. A design flaw in the ship apparently directed the water onto my chair because it was under the awning, not under the metal part of the deck above. Never have experienced anything like that before on any ship. The ship offers a free laundry room on each deck. The bad news is that there is only 1 washer and 1 dryer per deck. The really bad news is that the laundry room on our deck was so small that if someone opened the door while you are bending down to put something into the dryer, you can get hit in the head. The room was positively tiny. Given the spaciousness of other parts of the ship, that room could have been make larger. Apparently, some other laundry rooms were not that tiny, however. The lounges were well appointed and comfortable. There were only a few children on board. I would not consider it a ship that would have a lot of activities for children. There was a shuffleboard area and ping pong/table tennis upon request. There are a number of lounges in various parts of the ship, although the ones around the pool are at a premium. There is a walking track on deck 11. The gym was small but modern. Due to constant shore excursions, we did not use the gym, though. The spa looked nice, but again we did not use it. Overall, we enjoyed the cruise, but it was not a flawless experience. For a new ship, we found the water temperature issue incomprehensible. Read Less
4 Helpful Votes
Sail Date: September 2018
We traveled with friends on the Muse and enjoyed our trip. The ship is beautiful and the crew and service were excellent. The ship is spotless and extremely well organized. If you don't go for "glitzy" and like quiet ... Read More
We traveled with friends on the Muse and enjoyed our trip. The ship is beautiful and the crew and service were excellent. The ship is spotless and extremely well organized. If you don't go for "glitzy" and like quiet elegance this is the ship for you. One of our friends had a "big birthday" and the crew really outdid themselves making her day so special. From decorating her room, helping organize an amazing dinner at Atlantide and a beautiful cake too. The public spaces are all very attractive. The Arts Cafe is lovely, especially for early morning coffee. The Observatory and the Panoramic Lounge were also great. Dining: The restaurants were overseen by a very fine gentleman, Antonio. He is a GEM! The dining staff could not be more gracious and accommodating. Our favorite restaurants were Atlantide and Indochine. We dined in Atlantide on 3 evenings and each dinner was exceptional. We also enjoyed a dinner at La Terrazza, lunch by the pool and the pizzas from Spaccanapoli. We did dine at Kaiseki and were not impressed, it just doesn't work as a "special" restaurant. The menu was tiny and the room very dark and smokey, seemed like a not very good version of Benihana. We LOVE Japanese food - Silversea, please rethink this concept. Also, were not crazy about Silver Note- very odd menu. Silver Note would be a better late night jazz/dessert venue. Wine - well, the wine selection did not match the quality of the food and service. Yes, there is an "upgraded" wine list which we often used, but the included wines were just not good. One evening the SS Singers performed 70's and 80's tunes on the pool deck, followed by a dance party and dessert buffet. It was a beautiful evening in Portofino and lots of fun. The pool is very nice and there are plenty of sun loungers and the pool staff is excellent. Spa - the onboard spa, fitness center and facilities are beautiful. The products used are very good as are the treatments and therapists. My husband and I each had a couple of spa treatments. Spas are "outsourced" on cruises and somehow the luxury cruise lines need to curtail the "hard sell" and "upselling" by cruise spa staff - it just isn't relaxing. It doesn't match the Silversea experience. Concierge - the concierge staff were so kind and gracious, but the staff needs to have more information available to them regarding local transport and beaches etc. Local contacts do come onboard but at that time it is too late. Aside from organizing the "tours", the concierge staff should have much better local data on avail of taxis and uber and where the best beaches and other facilities are located in each port, for those guests planning their own day. FYI- Antibes has the best Uber service! We cruised from Barcelona to Rome Our pre/post and excursions were organized by our travel advisor. Our favorite days were in Monte Carlo - where we spent the day in Eze with a lunch at Les Remparts, Portofino where we toured the town on our own and then had an amazing lunch at the Hotel Splendido and in Livorno we had a driver take us to Pisa and Lucca. Embarkation and disembarkation were incredibly well organized and easy. Silversea really has great service and we especially found the upgraded air offer a very good value. Read Less
4 Helpful Votes
Sail Date: August 2018
To visit castl Gandolfo and Carcassonne and to experience Muse. Restaurants. I always thought I would prefer separate individual restaurants as you have on Muse. But, now that I experienced that I was totally wrong. The restaurants were ... Read More
To visit castl Gandolfo and Carcassonne and to experience Muse. Restaurants. I always thought I would prefer separate individual restaurants as you have on Muse. But, now that I experienced that I was totally wrong. The restaurants were great. The food was wonderful. But, we never got to know anyone. It was like dining in a restaurant onshore. The main reception bar area was huge. We always went to the bar on our other cruises (2 world SS cruises, plus others). On Muse we never went once. Too impersonal. The arts restaurant is a great idea. We went there a few times. We prefer dining in our suite on longer cruises. After one exhausting excursion we decided to have dinner in our suite. But, you can only have the 24 hr menu in the suite. I was shocked. We had an owners cabin aboard Oceania once and the butler brought us food from all the restaurants. I could have Italian and my husband oriental. If they can do it, SS can do it. Read Less
3 Helpful Votes
Sail Date: August 2018
We had sailed on the Silver Muse before and enjoyed it very much. It is a beautiful ship, and the deluxe verandah cabin is the best in that category of any ship we have sailed on. The service is amazing. Our butler knew our needs before we ... Read More
We had sailed on the Silver Muse before and enjoyed it very much. It is a beautiful ship, and the deluxe verandah cabin is the best in that category of any ship we have sailed on. The service is amazing. Our butler knew our needs before we even asked! He was thoughtful, professional, and always available when we needed anything. We noticed some of the same problems with the process of making dinner reservations as we did on our previous cruise on the Muse. However, we quickly found out that our favorite 2 restaurants, Indochine and Atlantide, were easy to get into. We wanted to eat dinner in La Terrazzo more often but could not get in. I think the process had improved since May 2017 but feel there is still room for improvement. We booked excursions for each port but were disappointed in the ability to understand some of the tour guides. We did not experience this problem on our previous Silversea cruise. Silversea is our favorite luxury cruise. We love the smaller ships and hope to enjoy Silversea again. Read Less
3 Helpful Votes
Sail Date: July 2018
This was our first cruise ever and we wanted to go “first cabin” all the way. We had a superior room on the 9th floor next to the Grand suite (so the front of the ship, up high- Very nice!) I was advised by my AMEX Platunum Travel ... Read More
This was our first cruise ever and we wanted to go “first cabin” all the way. We had a superior room on the 9th floor next to the Grand suite (so the front of the ship, up high- Very nice!) I was advised by my AMEX Platunum Travel expert that Silversea cruises were among the best. I chose a Silversea Cruise as the Muse ship was only a year old and advertised as an “Ultra” Luxury Cruise.” The cruise ship was gorgeous but the food was AWEFUL and the other guests we spoke to thought the same. The first night we ate at the grill and were served prawns that were freezer burnt. It was bad! They brought out an exchange but they were the same. Smushy and disgusting! The cruise check in went smoothly and receptionist, Maria, was outstanding as was our Butler, Catalino. We felt SPOILED! Honestly, the big issue is the preparation of the food and a lack of QUALIFIED CHEFS/COOKS are evident. At Kaiseki (this is tepanyaki style) they half cooked and pre-cooked the Lobster and fish and then over cooked it upon serving it. The WORST FOOD EVER (probably have to overcook in order to kill the bacteria that it accumulated sitting around.) Fortunately, we managed not to starve, being ultra selective of what we chose to eat. The swimming pool was too small and was SO salty and I felt disgusted because so many children swam in the pool and it seemed as though they used the pool as a toilet. You have to rinse off right in plain sight in front of everyone (clear glass shower right next to the pool.) So if you’re a little body conscious you’ll never use it. I only used the pool once and that was a disappointment! I honestly think that luxury cruises should only be for adults. Overall, the cruise experience was good as I had an amazing travel partner and we enjoye the ship and excursions immensely. Read Less
5 Helpful Votes
Sail Date: June 2018
*Warning Do not book Silver Suite Cabin 932*. This suite is located directly under the only pool bar and the bar storage and dish washing operations. They start up at 8 am and end at 11:30 PM and you hear clanking banging, door ... Read More
*Warning Do not book Silver Suite Cabin 932*. This suite is located directly under the only pool bar and the bar storage and dish washing operations. They start up at 8 am and end at 11:30 PM and you hear clanking banging, door slamming, things that are dropped and basically every noise from a very busy bar and back bar reverberate through suite 932. This is the only suite on the ship that is effected by a very busy operation directly above your suite and you will be very unhappy if you book this suite. We complained within one hour of moving in about the constant noise in our expensive suite and after a few days the cruise line gave us a $3,000 credit if we booked a new cruise. Appreciate the offer from them but Silversea really needs to disclose this suite defect to all future people who will be unfortunately booked into this suite. Its not cool to charge an expensive suite rate and then get the worst cabin on the ship. After a few days on board Silversea admitted this cabin was a real problem with noise. Two hours after moving into the suite I went online and Googled Silver Muse suite 932 and to my horror I saw the previous review by some passenger who had the same experience that we did. Note to self, always Google search the cabin you are assigned to. We could have avoided this unpleasant situation if we did. Having said all the bad things about cabin 932, I must say that everything else on the cruise was excellent. The ship is new, the food is amazing and the staff was all very nice. These things helped but it did not overcome the fact that my wife and I would leave our suite before we wanted to and were hesitant to come back to our suite until after 11:30 PM and when you were in the room it was very aggravating. Very unfortunate and frustrating experience when you book an expensive suite and are on a nice Med cruise with your family. The purpose of my review is to hopefully get the word out that the Silver Muse is a great ship but NEVER EVER book suite 932..... Read Less
1 Helpful Vote
Sail Date: June 2018
We liked the itinerary. We liked that the ship was new.The breakfasts were good but with no "assigned" waiters it was chaotic on sea days. Lunches--were excellent. Dinners were "OK". We ate dinner at 2 restaurants that ... Read More
We liked the itinerary. We liked that the ship was new.The breakfasts were good but with no "assigned" waiters it was chaotic on sea days. Lunches--were excellent. Dinners were "OK". We ate dinner at 2 restaurants that didn't require reservations but like La Terrazza (Italian) best although pitifully refrigerated. The decor as just "OK"--you can't please everyone's personal taste. We used your hand sanitizers each time--but sadly my husband caught a cold anyway from someone--and I caught it from him..a few days after disembarking.Ultimately it had bad consequences for our return trip which was delayed 10 hours--then an 11 hr fight etc..(Sadly I ended up in the ER upon returning--and had to cancel many plans)."Bad luck". Anita was very helpful with disembarking...because there are ridiculously limited with cabs. Our favorite guide was in Rhodes-- excellent--but we were caught in a bad downpour (the guide said rain was forcasted)! We were given clear rain ponchos--but umbrellas would've been better.We bought one eventually. My favorite day was in Capri but way too short as we discovered the last boats leaving were already booked! The room was well thought out and felt actually "roomy". Our butler was very nice and attentive. But again your air-conditioning was a problem in the room (didn't go above a certain temp to warm it) and especially after escaping from the chilly hallways . Read Less
2 Helpful Votes
Sail Date: June 2018
We were on the Silver Muse last year, Monte Carlo to Lisbon & enjoyed the Cruise, so thought we’d book again and we liked the itinerary to the Greek Isles. We did visit interesting ports, we especially liked Spetses & Hydra, 2 of ... Read More
We were on the Silver Muse last year, Monte Carlo to Lisbon & enjoyed the Cruise, so thought we’d book again and we liked the itinerary to the Greek Isles. We did visit interesting ports, we especially liked Spetses & Hydra, 2 of the smaller ports. A lot of the larger ports were very crowded, as there were other Cruise ships docked. Santorini was extremely crowded & it was pretty inefficient getting down in the cable car to the the Fira port where the tenders left from. We waited in line over an hour. Ephesus was remarkable & one of the highlights. My BIGGEST beef w Silver Sea on this Cruise was that less than 48 hours before we were to fly to Venice, our travel agent was notified that we had been moved from the Grande Bretagne which we had booked & paid for months in advance, a five star hotel to the St. George Lycabettus which I would rate as a three star hotel after staying there. It’s really beat up & needs a lot of work. We had to go to her office on Saturday before we left on Sunday to pick up a new Cruise ticket. Even she didn’t know why they did this, but in my opinion we should get a refund for the difference in the 2 Hotels. And we realized we were the only people from the Cruise this happened to, although the Silver Sea rep told our travel agent differently. Silver Sea should have guaranteed our reservation, & I hold them responsible. And it’s why I wouldn’t trust them in the future. It’s too bad as it was a good Cruise & all the staff were courteous & very accommodating & the ship itself is lovely. On the whole the food was quite good, although I wish they’d change the eve menus more frequently, & I think the wine selections that you are offered could be improved. I was disappointed to learn that Silver Sea has been sold to Royal Caribbean. I think it will loose some of its charm. Read Less
1 Helpful Vote
Sail Date: May 2018
Our friends chose this cruise and, based on reputation of the line, we decided to accompany them. The ship was lovely and kept immaculately clean. The service, without exception, was exceptionally professional and friendly. The first ... Read More
Our friends chose this cruise and, based on reputation of the line, we decided to accompany them. The ship was lovely and kept immaculately clean. The service, without exception, was exceptionally professional and friendly. The first cruise, in our opinion, lacked enrichment talks which would have added a lot. The second cruise included talks which were appreciated. The only down side was the food. It seemed to be hap-hazard and disappointing in its total lack of local cuisine. We ate ashore 13 times to sample the local fare. It seemed unfair that reservations were required except in the main dining room . We didn't know this on the first cruise so had little variety. Also, not knowing beforehand which nights were formal, we found ourselves at an informal restaurant in formal dress. The Indochine restaurant seemed to be under-utilized as once was enough for many. It was fascinating to visit Albania, Croatia, and Montenegro. We were ill-informed about them before the cruise and it was delightful to visit them. They were highlights. Overall, we thought the cruise was lovely and would recommend it to our friends. Read Less
4 Helpful Votes
Sail Date: May 2018
We are long time Silversea Cruisers. First time on Silver Muse. It clearly represents a new direction for Silversea. we are not sure who the cruise line is marketing too. Let me explain. Gone is the elegant dinning room, and in its ... Read More
We are long time Silversea Cruisers. First time on Silver Muse. It clearly represents a new direction for Silversea. we are not sure who the cruise line is marketing too. Let me explain. Gone is the elegant dinning room, and in its place is a collection of dining options. While they represent a more modern approach to the dining experience, the new venues lack any sense of the wow factor. Comfortable, yes. Elegance, no. In fact, the entire ship denotes a sense of soft colors, fabrics, and light paneling exuding blandness. There was a lot of use of artificial material for surfaces. Now, don't get me wrong. This all tied together in a decorators well thought out scheme. Unfortunately it turned out very uninspiring. I have loved cruising-partly for the grandeur which this ship lacks. I am talking today grandeur, hip grandeur, modern grandeur, all missing. The staff were as fantastic as ever. Best in industry in my opinion. The food was OK. Meat products we fine. The fish was consistently over cooked and dry. I think fish products were not left to get to room temperature before cooking thus drying out. in the cooking process. Fish was not taken off the grill and left to finish on the plate. We were surprised at this problem since on virtually all of our past Silversea cruises, fish was fantastic. And yes, we did frequently and politely share our concern with ship staff. Now, Silversea is planning two more sister ships to Muse. I hope there is still time to add elegance back in the mix. By the way, did I mention the seven day menu has to go. Silversea has lost its way with this ship and marketing staff better make sure that young hip as well as seasoned cruisers feel they are getting ship value for their money. Will we sail with Silversea again? You bet. There still no better cruise line out there. These comments hopefully will be helpful to the cruise line. Read Less
2 Helpful Votes
Sail Date: April 2018
The ship is gorgeous, the staff is supreme, the food is wonderful. Our only criticism is regarding activities and entertainment. The highlight of every afternoon was Bingo and team Trivia. Not our idea of exciting and unique ... Read More
The ship is gorgeous, the staff is supreme, the food is wonderful. Our only criticism is regarding activities and entertainment. The highlight of every afternoon was Bingo and team Trivia. Not our idea of exciting and unique entertainment. There was also only a limited amount of board games on the ship. Throughout the 16 day cruise, food service was very slow, but the food quality was superior, as was the staff. The issues seemed to always be in the kitchen. One night, in the level 4 dining room, it took over 3.5 hours to complete dinner. We gave up on the idea of dessert. The head chef was very kind and seemed quite good at her job. I did go on a tour of the galley. I will give the benefit of the doubt. It’s a newer ship and there is a learning curve. They need to figure out how to shift focus on specific restaurants when business has higher than normal traffic. With all this said, we generally had a very good experience and plan to continue to use Silversea. Read Less
3 Helpful Votes
Sail Date: March 2018
We took a 13 night trip on the Muse in March around the Caribbean, Fort Lauderdale to San Juan. We booked directly with the line but made our own flight and prehotel arraignments. Everything was easy and all worked out as expected. This ... Read More
We took a 13 night trip on the Muse in March around the Caribbean, Fort Lauderdale to San Juan. We booked directly with the line but made our own flight and prehotel arraignments. Everything was easy and all worked out as expected. This trip had ten ports which I believe was too many for the Caribbean. I would of liked a few more sea days. We have taken many trips and have been on most ocean cruise lines. This was our first SS trip. Below are my observations and comments. SHIP: Muse is a very nice ship. The layout is easy, size was great for us with plenty of space and no lines. The Decor was fine. We used all the public spaces and found the majority to be inviting and comfortable. The climate control system worked great everywhere we went and was very responsive in our cabin. CABIN: We were in a regular veranda cabin on deck eight, 845. It was very nice, great size with lots of storage all around. It was quite both day and night no matter what the ship was doing. The staff kept it very clean and made up with any request answered very quickly. I didn’t care for the in mirror TV and felt the TV selection was poor. INTERNET: I believe this was the first trip where everyone got unlimited internet. It was very easy to use while we encountered no dead spots aboard. We used it for email and face book which worked fast and dependably. I did not see any public computers however the front desk was willing to print out things. SERVICE: We felt the service was great all around. Everyone we encountered was pleasant and eager to please. FOOD: We ate in all the included venues and none of the extra charge. I really feel $60 pp is out of line on a already expensive luxury cruise. There should be no extra charge. We felt for a luxury line the food was just ok, there were no “wow” dishes. Beef was poor quality all around and I mistook their lobster tail for a shrimp. I would not recommend SS for a “foodie”. We made reservations on line and in person and used the open sitting restaurants. We had no issues and always got the time and table size we wanted. We tend to eat 7 to 7:30. We didn’t like the fixed menu deal, got boring after a week or so. We didn’t like the room service deal of not being able to order from a restaurant menu for dinner and not serving the food course by course. All was stacked up so as you ate your soup your desert melted. Not what I expect from a luxury line. SHOWS: We went to most of the shows and some of the speakers. They all were good, what I would expect for a ship this size. There was one pool party with great music. The lounge singers, jazz group and DJ were all very good. For us the main show started too late at 10:00 each evening. STORES: For a small ship they were all large with a very nice selection of product. SPA: Very nice and sold some very nice products. They gave some very nice hair treatments. In conclusion we hade a nice time and would use SS again, in fact we are going on the “new” Silver Spirit in October. For a luxury cruise line I would say they give an average value for the money. I was pleasantly surprised to see there was a broad mix of passenger age groups and nationalities. I find that much more pleasant than a trip where one group is the majority. Read Less
4 Helpful Votes
Sail Date: March 2018
We have been on many Silversea cruises as well as cruises on most major cruise lines including Seaborn, Sea Dreams Yacht Club, Celebrity, NCL, and most other major cruise lines. About 40 cruises in all. We chose the Silver Muse for this ... Read More
We have been on many Silversea cruises as well as cruises on most major cruise lines including Seaborn, Sea Dreams Yacht Club, Celebrity, NCL, and most other major cruise lines. About 40 cruises in all. We chose the Silver Muse for this cruise because it is a new ship and have enjoyed the Silversea cruise experience in the past. First the good news. The Silver Muse is a beautiful ship. It is the "Goldilocks" size of under 600 passengers. Not too big, not too small. There are many dining options and several bars and clubs to enjoy. The Silver Note supper club is great for dinner and live music. It is a great intimate jazz club with no extra charge. Reservations are a must. Kaiseki is a Japanese restaurant (ala Benihana) where you can sit around a table while the chef slices, dices, and chops your dinner. The cover charge here is $60.00 per person and there is basically only one dinner (you can choose between meat, fish, or vegetarian but everything else is fixed). It's nice but not worth the fee. The other extra cost restaurant is La Dame which is a french inspired Relais & Chateau venue. The cover charge here is also $60.00 per person. Food is only so-so and again, not worth the price. There is no "main" dining room on this ship and there are two open seating restaurtants, Atlantide, and Indochine which take the place of one. You don't make reservations at these as it is open seating at both so you come in a dine whenever you want. Other restaurants include La Terrazza (buffet for breakfast and lunch, italian for dinner. Reservation for dinner is a must), the Grill (outdoor dining on deck for dinner, sandwiches for lunch by the pool), and Spaccanapoli (pizza). Also, the Cruise Director Vicki is terrific! She is talented, funny, and extremely hard working! Now, the not-so-good. Some of the restaurant managers have an attitude-especially the one who manages Atlantide. Not very friendly. The entertainment is average. The Silver Sea singers (performing in the main theater) are very good, but other than that, a piano player in the lounge at times before dinner, and a trio that plays in another lounge at times. Overall, the food quality is about a 6 out of 10. We were disappointed at the quality of food, especially for a Silversea ship. On every other cruise we have been on (about 40) there is always an "always available" menu of some basic dishes like broiled chicken, a simple grilled steak, or fish. If there is such a menu at any of the restaurants on board, they must keep it a secret because it was never shown. Some of the dishes in restaurants are too spicy and/or rich and one might like a simple dinner at times. Service is also spotty. Our suite butler and maid were excellent, but some of the waiters in were less so. We went for breakfast in Atlantide one morning and walked out after about 10 minutes because we were never even seen by a waiter or offered coffee in that time. When we asked someone passing by for coffee, they said they would find someone, but then left and didn't bother to get us coffee. We left. Read Less
Sail Date: February 2018
Wanted to see Rio and the Christ the Redeemer statue. Also, having cruised the western end (Peru) of the Amazon, we were interested in seeing the eastern end. From a nature and wildlife perspective, the Peruvian Amazon was much better and ... Read More
Wanted to see Rio and the Christ the Redeemer statue. Also, having cruised the western end (Peru) of the Amazon, we were interested in seeing the eastern end. From a nature and wildlife perspective, the Peruvian Amazon was much better and far less commercial. The small cruise ship there, however, only held about a dozen passengers and was nowhere nearly as luxurious as the Muse. Regarding the ports visited, there were a few that were of little interest, specifically Salvador de Bahia, Fortaleza, and Alter do Chao. Rio de Janeiro was disappointing because of all the warnings given about the security and crime in the region. Aboard the Muse, we had an outstanding buttler named Oscar Ferrer. He was quick to make sure that we were always comfortable and content. He was personable, polite, reliable, and good company. Another person that was a pleasure to work with was Daniel Arribas, our Silversea cruise consultant. He made everything so much easier in planning our trip. You don’t want to lose him, so give him a raise. Read Less
Silver Muse Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 3.6
Entertainment 4.0 3.4
Public Rooms 4.5 4.3
Fitness Recreation 4.0 3.7
Family 3.5 3.7
Shore Excursion 3.5 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.5

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