222 Silversea Silver Muse Cruise Reviews

We booked this cruise specifically to experience the fjords of Chile and to see the Avenue of the Glaciers. We had been on the maiden voyage of the Muse in April 2017 and enjoyed it, so we were happy to be on the ship again. The Silversea ... Read More
We booked this cruise specifically to experience the fjords of Chile and to see the Avenue of the Glaciers. We had been on the maiden voyage of the Muse in April 2017 and enjoyed it, so we were happy to be on the ship again. The Silversea team recognized the dining issues that the Muse had in launching and corrected them in a very good way. We liked the dress code which is now done by evening instead of location. Our cabin had no issues, 814. The service was top notch and while we are light users of the butler service, Abraham could not do enough for us. Several times a day the suite was refreshed -it was always perfect. We found the entertainment a bit light but did not always attend the shows. Of all the restaurants on board, we found the service and quality to be best at Atlantide. And therefore it was difficult to get in if you did not go early, which was not our first choice in timing for dinner. Indochine was much better than the April cruise and we went here often. La Terrazza was consistent but we always seemed to get seated in the back room, which we did not enjoy. I think Kaiseki is just OK and not worth the extra charge. This trip had quite a number of days at sea and we were blessed with excellent weather. This was quite extraordinary according to the Captain. All is all, an excellent experience and we booked another cruise in Asia! Read Less
Sail Date October 2017
Cruise was chosen for itinerary and experience with this line. Overall, a new, contemporary ship beautifully done with generous size cabins, public areas. The service through all departments was virtually flawless. There are eight evening ... Read More
Cruise was chosen for itinerary and experience with this line. Overall, a new, contemporary ship beautifully done with generous size cabins, public areas. The service through all departments was virtually flawless. There are eight evening restaurants on board, two of which are additional cost, two outside. We don't think extra cost restaurants are appropriate at this "all inclusive" level. The real problem is a limited menu selection in each venue, which for the first 20 days never changed. Shortly after the first 18 day segment, a special of the evening appeared in two of the larger venues, perhaps the result of passenger feedback. The special, typically continental, made little sense in Indochine, the Asian. The two outside restaurants, were too cold to enjoy for many days. Unlike other luxury lines, there were no regional or country specific full menu offerings on some evenings. The Silver Note opens at 8:00 PM for a couple of hours, with a very limited menu. There is no casual dining both in dress code and atmosphere. While food quality and presentation was always superb, there is a lack of sensitivity to availability of dietary requirements, ie. sugar free. Ship ran out of Non alcoholic wine in twenty days. Normally stocked, and requested by us in advance for cabin, none was brought on in Florida at start of cruise. Senior officers said they did not have the authority to bring it in from US, but had to wait two weeks plus for a sister ship to supply them. Entertainment was limited and repetitive. Ran out of American Chardonnays and Becks with a very limited beer selection, hardly any regional beers brought on. Read Less
Sail Date October 2017
New ship; opportunity to traverse Panama Canal. Love there decor of there Muse along with the spacious Silver Suite cabin. Dining choices were interesting with no problem in obtaining seating in venue of choice. Land tours were much the ... Read More
New ship; opportunity to traverse Panama Canal. Love there decor of there Muse along with the spacious Silver Suite cabin. Dining choices were interesting with no problem in obtaining seating in venue of choice. Land tours were much the same as in previous cruises: some wonderful, others not so. Need to better study options. Can't say enough of the Muse. Brings Silversea to another level, while not losing any of there charms of its smaller sisters. Was concerned that the Main Dining Room was removed; but the varied choices and similarity of Atlantide to a large dining facility easily removed any concerns. Thought quality of lecturers was better in general than we've experienced. Particularly enjoyed the gentleman who gave fun talks on show biz personalities from Sinatra, to Irving Berlin, to Judy Garland. Cabin service was basically the same, with wonderful Butler and Room Attendant staffing. Like the more Television options, particularly the inclusion of ESPN and MSBC. What's not to like!!! Read Less
Sail Date October 2017
14th – 31st Oct 17 Fort Lauderdale to Santiago aboard Silver Muse Silver Suite #1007 Having sailed on Silversea many times before, we booked to go on this voyage on the Silver Muse a year ago. We deliberately avoided going soon ... Read More
14th – 31st Oct 17 Fort Lauderdale to Santiago aboard Silver Muse Silver Suite #1007 Having sailed on Silversea many times before, we booked to go on this voyage on the Silver Muse a year ago. We deliberately avoided going soon after its maiden voyage in Apr 17. Surely, all the gremlins would be fixed by Oct 17? In Apr 17 we started to monitor the reviews on Cruise Critic. They seemed almost completely negative. So many complaints – some pretty serious. We almost got to the point of cancelling. But we were looking forward to the itinerary. So, with trepidation, we suffered the 9 hour flight to Miami and, after a night at the Marriot in Fort Lauderdale, we embarked on Silver Muse. The first point to make is that, once on-board, we were told that the much criticised reservation system had been modified and that Atlantide and Indochine – the two side-by-side biggest restaurants - were now open seating. To be fair, we had already made reservations for every night online before we left and we pretty much kept to our plan anyway. But I could see that many guests were very happy that they could now dine when they wanted and with whom they wanted. It was a daft concept anyway and ‘good riddance’! The Dress Code had also been altered so that, rather than applying by restaurant, it applied by night. Most nights were casual or informal. On the few formal nights I counted 50% of men with dark suits and ties rather than evening dress. Other changes related to the menus – which now change every 7 days (or thereabout). Heaters had been installed on the pool deck to allow dining in colder climes. Also, it looks like fresh fish was loaded wherever possible. All great changes! Décor I really liked the light, modern, tasteful décor. We had been on the new Regent SevenSeas Explorer which had dark wood, sequined cushions and ‘Bling, Bling, Bling’. The Silver Muse was much more to my taste. Silver Suite #1007 Our Silver Suite was really spacious – over 700 sq ft- and had everything you could desire. As well as Butler Service, Silver Suites come with free laundry and complimentary internet access (ie NOT limited to 1hour per day as in most other suites). Worth saying that the speed of the internet is the fastest and most reliable I have experienced on a ship. Our Butler – OKI – was excellent. Apart from the usual stuff like bringing us tea in the morning and afternoon, he went the extra mile. I always found my shoes freshly cleaned and wrapped in tissue! Our chambermaid – ROMELYN – did a great job. Always spotlessly clean. The niggles we had revolved around there being no drawers anywhere in the bathroom, loo or dressing room. Crazy! Whoever decided that was a good idea should be sacked! Also, the Silver Suites have a totally useless corridor which could easily have been incorporated into the suite making much better use of the space. The beds were to our liking as they were quite firm. We had the best sleeps ever. Our suite was quiet (we always choose suites with no public areas above or below). The suite does creak when there is any sea motion. You could hear our neighbours TV through the flimsy walls. But they seemed to go to bed early like us so we were never really inconvenienced. We are both allergic to air conditioning and have had some miserable voyages as a result. Why on earth in this day and age you can’t control the fan strength, or even switch the AC off completely as you can in some hotel rooms, is beyond me. But the AC was efficient and the fan strength very mild. Ie it didn’t blow a gale across you at night. So we had no problems there. Fellow travellers There was a good mix of nationalities. Indeed, I’d say the British were the second most ‘popular’ after the Americans. Anyway, everyone was really pleasant. Age-wise I’d say almost everyone was 50+ but without the preponderance of ‘very old and infirm’ you get on some cruises. I believe, however, that only about 490 passengers (the Silver Muse has a capacity of 596) were on board for this voyage – and 94 of them got off for four days to go to Machu Picchu and another 17 left at the ship at Lima. So the Muse was running at far less than max. capacity. Obviously not good for Silversea but a ship that is not full often provides a better experience for guests. The service levels everywhere – from bars, restaurants, around the pool and in the suite – were really excellent. Could not be faulted. I wonder what service is like when ship is full? Food We do like our food. Therefore the criticisms in the 70+ previous reviews were pretty alarming. Of course, they might have taken these criticisms into account and changed things – as they had with the reservation system. But on our cruise we thought the standard of the food overall was excellent. Breakfast is faultless whether you go a la carte in Atlantide or buffet in La Terrazza. You can literally get anything you want. Eggs always cooked exactly as I had asked for. Lunch is either on the pool deck, buffet in La Terrazza or a la carte in Atlantide. The pasta station in La Terrazza is excellent and there is always a ‘roast of day’ as well as many other choices. On deck they grilled freshly caught fish on many days. The sea bream on our first sea day was a high point. You have 8 restaurants to choose from:- Atlantide was pretty good. I thought the lobster salad as a starter was v good. Indeed I had it several times. Service was good – attentive, friendly and no noticeable delays. Food was hot. Wine choice (we never paid extra for any premium wines) was good. However, on one night the restaurant was full and the service level suffered accordingly… Menu changed in the last week. Indochine had a great modern layout. The first dinner we had here was the star of the whole voyage. Foie gras starter, the Kamchatckacrab legs main and sesame fried bananas for dessert. Pure magic. We went three times. They changed the menu on the last night. Personally I preferred the first one! La Terrazza – Serves dinner too. Good standard of Italian food with wide choice so you can visit several times without repetition. We would have preferred to select out own antipasta but we discovered that you could ask for a shared antipasta plate as a starter. Silver Note. Very relaxed with music. Food ‘OK’ but nothing really special. My lobster with mashed potatoes was disappointing. The plates were ridiculous -particularly the ones that resembled a snowy volcano. Bring back proper plates! The Grill – This is the Deck 10 restaurant by the pool which serves lunch (everything from grilled fish of the day to burgers and chips) and at night becomes a ‘HotRocks’ venue. We really enjoyed cooking our own prawns, steak , lamb chops (other choices were available). Could have done with a wider range of starters (just salads on offer). The newly installed heaters were appreciated as we ventured south and it got colder. La Dame – You pay an extra $60pp for this restaurant and, frankly, we did not think it was worth it. The food on offer is no better than Atlantide. Indeed, we were disappointed on our visit. I chose frogs legs but the batter was soggy. My breast of duck came as just that. It could have done with some vegetables. But the real disappointment was the soufflé. You can judge a good chef by his soufflé which should have risen considerably and be light as air inside. This soufflé had not risen at all and was both soggy and undercooked inside. We sent it back but the replacement was little better. To be fair, every other guest we encountered spoke very highly of La Dame. Maybe we had a freak night. Kaiseki – Without doubt the BEST restaurant on the Silver Muse. The food is cooked in front of you at this Japanese restaurant. No real choice – just dish after dish. Three starters followed by mains of Butterfly Lobster, Miso Black Cod and Wagya Beef Teriyaki, followed by Tempura Ice Cream were all ‘to die for’.Worth every penny of the $60pp extra charge. We went twice! Spaccanapoli – Is the open air pizza restaurant on Deck 11. Sorry - we never went. Spa – Some say the Spa was small but the treatment rooms were fine and well equipped. I had two massages from a young lady called Briony. Excellent – although they did cost $249 each! Entertainment/Lectures Corey Sandler was, without doubt, one of the best ‘Destination Lecturers’ we have had on any cruise. He had that mix of knowledge and wit. We seldom go to the shows at 10.00pm. On this cruise they had entertainment that started at 6.30pm and, as a result, was extremely well attended. Indeed the theatre as full! Not only that but the shows – opera, show music, classic rock etc.- were of a very high standard. They ended at c7.10pm when we went off to dinner. I don’t know why more cruise lines don’t do this. As usual, we participated in Team Trivia each afternoon with the Cruise Director – Jimmy – who was very good. It always astounds me how seriously everyone takes this and, indeed, how extremely knowledgeable our fellow guest are! Excursions You have to pay extra for all the excursions. Our bill for the 18 days came to more than $4000. They were mostly enjoyable. The exceptional trips were: Lima - Peru Civilisations & Private Hacienda which included a display by Peso horses and associated dancers. Lima – Colonial Lima which included a wonderful visit to private villa. BTW – Traffic in Lima is terrible and we spent many hours in traffic jams Pisco - Flight over the Nazca Lines in a Cessna. This was, for me, THE high spot. Although it did cost $798 for the two of us. Arica, Chile – Atacama Coastal Trek. It was such a joy to get some decent exercise walking for about 2 miles along the fantastic coastal path. Some well-made, some just a sandy ridge with a steep drop, even some scrambling over rocks. We saw sea lions, lizards, brightly coloured crabs, rock pools teeming with fish and, of course, lots of birds like pelicans and vultures. Really great trip. Worst excursion by far was: Matarani, Peru – Mejia National Sanctuary. Over four hours on a minibus – most bumpy over unmade roads. We got out, I guess, for 20 minutes in total. I have seen far more birds in my garden at home. A real disappointment. Just a warning to guests who decide to go out on their own in these ports in Peru. The ship is usually a long way from the port security entrance. Guests taking private taxis were dumped at the port gates and had huge problems – and not a little danger – getting from there to the ship at night. Be warned. Several other cruise lines (eg Scenic) have moved to equipping guests with audio headsets for excursions. We prefer that as you can always hear the commentary even if you wander away from the guide to look at something. Alternatively, you can switch it off on the coach if you have a guide who thinks it is their job to fill every minute of a two hour journey with talk… A personal note to the management of Silversea Compared to the experiences of those who had sailed on the Silver Muse in the early months since its launch in April 17, we seem to have had a better experience than many. Certainly, better than the majority of those who have taken the trouble to write a review for Cruise Critic. Silver Seas have listened to its critics and had changed a whole host of things like open seating in the main restaurants, a sensible dress code, changing menus on a regular basis, more fresh, local food, heaters on the pool deck grill etc. But Silversea has been a leading cruise operator for decades. Not only that but they should know their clientele well as they have a very high level of 'repeat business'. We now have 100+ nights on Silversea. So all these changes just put the Muse back doing it the 'tried and tested' way employed on their other ships. But there are issues on the Muse that are more difficult to fix. Why can't the theatre accommodate the Captain's Welcome or Farewell parties? Why is the Dolce Vita lounge so huge it resembles an airport waiting area? Why do the bathrooms and dressing rooms have no drawers? Why are there no 'coffee corners' where you can go to help yourself to a coffee/tea and a biscuit? Why is it impossible to hear any of the announcements in your suite? It was a standing joke that everyone opened their suite doors to hear the announcements! Why do the ceilings creak? Why can you hear your neighbour's TV in your suite? I could go on and on. Then there are the staff. The staff on Silversea are exceptional. They have made every cruise we gave been on. Indeed they were exceptional on our cruise this time too. But they weren't like that in the earlier Muse cruises. I asked several staff members about this and got the same story. Silversea took on a lot of 'new to Silversea' staff initially. The combination of inexperience plus the constant complaints from guests meant that many resigned (I was told). All the staff we met on our cruise been drafted in from other Silverseas ships - often we were told at short notice. On our cruise, the Food and Beverage Director of the whole Silversea fleet was in board supervising the changes to the menus. Remember this is SIX MONTHS after its maiden voyage. The point I would make is that all of these are basic management failures. I hope the Project Manager for the Muse has been fired because he would have no place in my own company having made so many basic and totally avoidable mistakes. I know several people who sailed on those early Muse voyages who have vowed never to sail Silversea again. That inflicts huge damage on a company that relies on customer loyalty. At the very least I would advise Silversea to let these people know of the changes that have been made and maybe offer them some incentive to try the Muse again. We had a great cruise. The Silver Muse is a lovely ship. With a few further tweaks it could become what it clearly intended to be - The best luxury cruise ship in the world. Read Less
Sail Date October 2017
You would think this is the greatest boat in the world. I've got news for you--sail with Regent or Seabourn instead. The pre-cruise hotel night was outrageously priced. The transfer from the hotel to the Silver Muse was unnecessarily ... Read More
You would think this is the greatest boat in the world. I've got news for you--sail with Regent or Seabourn instead. The pre-cruise hotel night was outrageously priced. The transfer from the hotel to the Silver Muse was unnecessarily delayed by the bus company. The cruise was egregiously overpriced, not only the cruise fare itself but also the shore excursions. Beware of the add on charges for dinner at two of their restaurants. The food at best is only comparable to our other cruises. The entertainment and lecture theater at the rear of the ship only has one level, no balcony! The Dolce Vita area on Deck 5 is oversized and plain. The gym does not have enough stationary bicycles for morning workouts. There is incredible pressure exerted by the spa staff on the passengers for expensive pain relief treatments. For a new ship, the "deluxe cabin veranda" bathrooms were embarassingly small, with only single sink basins and a small triangular shower stall with no room for a single bather to turn around in. The movie choices in the cabins were exceedingly limited and dull. The butler couldn't even keep the cabin refrigerator stocked with pineapple juice at all times. When I asked him for grape juice, he replied that he wasn't sure that item was available. Overall, this cruise did not represent value for value received. Read Less
Sail Date October 2017
We chose this cruise because of the total navigation of South America. Unfortunately, we also chose Silversea's newest and largest ship, the Silver Muse. As seasoned Silversea cruisers we have loved all of our previous cruises and all ... Read More
We chose this cruise because of the total navigation of South America. Unfortunately, we also chose Silversea's newest and largest ship, the Silver Muse. As seasoned Silversea cruisers we have loved all of our previous cruises and all of Silversea's ships, but the Silver Muse is, to date, a litany of disappointments - none of which is down to the ship itself. which is lovely. It seems to my wife and I that Silversea have decided to try a larger ship concept without considering why Silversea clients come back year after year - "Intimate Cruising". The suites and room staff service is still the "Intimate Cruising" that Silversea is renowned for, but they don't seem to have been able to transfer this to the restaurant functioning of a larger vessel. Most at fault is the dining - The Atlantide (the main dining room) has not had a menu change for three weeks, the same applies to the other restaurants and dining areas. The restaurant staffing also does not seem capable of serving the larger dining room and number of diners with the same 'intimate' wine and food service of the rest of the fleet. School report 5 out of 10 - must do better!! Also, the quality of the new in-suite entertainment system is excellent. Unfortunately however, the choice of viewing is extremely limited and the sound proofing between the suites is totally inadequate - to the point that we can hear the adjacent cabin's TV over and above my wife and I's conversation. Our recommendation - don't try the Silver Muse until these issues are resolved!! Read Less
Sail Date October 2017
We wanted to experience the all new Silver Muse, somewhat disturbed by previous reviews about the dining arrangements. We don’t even begin to understand some of those reviews. The 8 different dining options are simply great and we did ... Read More
We wanted to experience the all new Silver Muse, somewhat disturbed by previous reviews about the dining arrangements. We don’t even begin to understand some of those reviews. The 8 different dining options are simply great and we did ALWAYS get a table in the restaurant we wanted on any given night. The choice of differnt restaurants far exceeds a frequently changing menu in a main restaurant on other ships and provides far greater variety. The quality of the food was always first rate. The overall service level in all areas of the ship is sheer perfection, no wish was ever too difficult for the crew and name recognition after a few days into the cruise was flawless. Interesting lectures and entertainment programs and great jazz in the intimate Silver Note restaurant. one comment on the furniture, it appears that Dolce Vita and Observation Lounge have an awful lot of chairs and tables, that never filled. Maybe an idea to have less furniture and more individual space. Read Less
Sail Date October 2017
We wanted to learn more about South America. Specific highlights that attracted us were zip lining in Costa Rica, Panama canal transit, a visit to Machu Picchu and a visit to the Falkland Islands. Our trip started in Fort Lauderdale and ... Read More
We wanted to learn more about South America. Specific highlights that attracted us were zip lining in Costa Rica, Panama canal transit, a visit to Machu Picchu and a visit to the Falkland Islands. Our trip started in Fort Lauderdale and ended in Buenos Aires Argentina. We had sailed with SilverSea on one other voyage to Alaska. I was quite pleasantly surprised by the experience since I do not like group travel in general and cruise ships in particular. So we thought we'd try it again with them. However, this was going to be a much longer cruise (35 days) and on a larger ship (590 passengers). So the old skepticism crept in again. My overall impression was expressed in superlatives. This is an exceeding well run company. I run a small manufacturing company and I know how difficult it is to acquire, retain and manage good staff. But, without exception, I was pleased and impressed. we were both pleased with the genuine friendliness of the staff. Many new us by name and our preferences in a relatively short time. We were also impressed with the quality of training and professionalism of the staff in general. This was especially true in all of the eating venues. I have been very few restaurants in the world that exhibit this level of attentiveness, quality of preparation, presentation, without being pretentious. The occasional formal evenings were also much enjoyed as a welcome change from our increasing informal world. Even the background entertainment was a pleasure. Most evenings would find us listening to Ekaterina on the piano and Tim on the guitar. We also spent many evenings in the intimate Silver Note listening to Ester and Chantal playing our favorite jazz requests. This review is getting too long but suffice to say the selection of local shore excursions were conducted by highly interesting and knowledgeable local people. Read Less
Sail Date October 2017
after reading some negative reviews, i am pleased to say that I found the ship to be lovely; understated elegance; lovely, large rooms; excellent service everywhere, including butler. food was very good overall, and tours were overall ... Read More
after reading some negative reviews, i am pleased to say that I found the ship to be lovely; understated elegance; lovely, large rooms; excellent service everywhere, including butler. food was very good overall, and tours were overall very good also. not a huge amount of entertainment, but the performers they did have were excellent. fitness room is small, but all the equipment is brand new, and the trainer Mariya was outstanding. i had no issue with hearing noise or tv from my neighbors. only thing i don't like is that the dress code seems to formal for my liking; even the casual and informal nights have requirements that i think are too strict. i want to be able to wear shorts and sandals after 6 pm, this is generally not allowed. i don't mind formality occasionally, but i came on this cruise to relax, not dress up. i knew this going in and have dealt with it, so i can't really complain; hope Silversea will relax its dress code.....its 2017, not 1955........ Read Less
Sail Date October 2017
We had been on several cruises before - but never a luxury cruise - Boy were we in for a treat! We couldn't fault the Silver Muse - the boat was immaculate, and the staff couldn't have been more helpful , our butler Fredolito was ... Read More
We had been on several cruises before - but never a luxury cruise - Boy were we in for a treat! We couldn't fault the Silver Muse - the boat was immaculate, and the staff couldn't have been more helpful , our butler Fredolito was a superman ! he seemed to anticipate our every whim and need. The on-board entertainment was great and the restaurants absolutely sublime. Going through Panama Canal was one of the highlights, but by far the best on-shore excursion was in Rio ! We had the most amazing guide - Manu Peclat who really turned this city into a magical visit. He met us at the appointed time and we went straight up to Christ the Redeemer statue, seeming to completely bypass the queues and queues of people waiting, he is a professional photographer so he captured some amazing photos for us, he then took us a historic house, an incredible (and very surprising) cathedral and also to some amazing tiled steps, and then had an authentic Brazilian lunch in the historic centre - complete with Brazil's National dish - "FEIJOADA"(the black beans stew) along with CAIPIRINHAS - the most amazing cocktail. We came away with such amazing memories of Rio and really credit Manu for the awesome experience - he went out of his way to make sure we had an awesome time Read Less
Sail Date October 2017
Ship with a wow factor is the first impression. Suites are well furnished and comfortable with an excellent bathroom. Nicely furnished verandah. Bars range from the intimate Atlantide and Arts Cafe to the larger Panorama and ... Read More
Ship with a wow factor is the first impression. Suites are well furnished and comfortable with an excellent bathroom. Nicely furnished verandah. Bars range from the intimate Atlantide and Arts Cafe to the larger Panorama and extremely large Dolce Vita, plus the Pool Bar. Good selection of premium liquor not supported by the mixes available. Good entertainment in the Panorama and Dolce Vita. Wide range of dinning options, Atlantide fish and steak menu in a comfortable restaurant with good ambience. Fish and Texas steaks the best items. Indochine an Asian fusion menu in a rather sterile restaurant and less comfortable. All the dishes sampled were good. Hot Rocks and Spaccanapoli both on deck serving steaks and fish or Pizza respectively are both good in warm weather only.There are no heaters in Hot Rocks! Nor wind breaks for either location. Arts Cafe is a delight for coffee or tea with its ever changing menu breakfast, light lunch, afternoon tea, cocktail hour to chocolates and truffles after dinner. Space at a premium during tea. La Terrazza the restaurant serving buffet breakfast and lunch and an Italian menu at night. Lacks ambience due to its size and table locations. The ships menus take literary license and are fixed unlike the other ships. Food is variable in preparation most noticeable in La Terrazza and Atlantide to a lesser degree. Also food is never served hot always barely warm. House wine selection is very good. Service from long serving staff is excellent, many of the recent hires need better training. Outdoor and indoor seating areas were a mixed bag but mostly populated by uncomfortable chairs. Spoils the many nice nooks for enjoying the cruise scenery. Ships laundry was very good. Monitors around the ship are annoying they only show location and itinerary of all Silversea ships no navigation data like the other ships. Entertainment and the theatre leaves much to be desired. The theatre does not have reserved space for handicap people and the slope of the floor makes for poor sightlynes from the rear. Seats are also uncomfortable. Cruise Director and his assistant are excellent. Lecturers were good but have been on Silverseas many times and its time for new blood. Destination lecturer was superficial and not always factualy or politically correct. Read Less
Sail Date September 2017
we love traveling Silver Seas, but we will not be on the Muse again. same great personal as on the other ships, but could not overcome the size and ship planning. I made my reservation as usual and reserved special dining the nights we ... Read More
we love traveling Silver Seas, but we will not be on the Muse again. same great personal as on the other ships, but could not overcome the size and ship planning. I made my reservation as usual and reserved special dining the nights we wanted it, then I heard though the grapevine when we boarded reservations were needed every night as there was not a general dinning room. the same rumor mill says that is being fixed - we will see... the cabin choice was probable my fault but it was almost as far away from any and all ship board activities as one could be - I was not there for a HIKE - and my wife with limited mobility had sever problems... some of the off-ship opportunities were pretty lame -- one I think they thought came up with after sailing and just winged it with no knowledge of how it would work - and we missed one that may have been good. I still love Silver Seas and will be back on the other ships... Read Less
Sail Date September 2017
We wanted to go on an east coast cruise that stopped in Savannah. The staff was attentive. The ship needs a main dining room with a menu that varies. The restaurants never changed their menu. The ship is handicap friendly. The ... Read More
We wanted to go on an east coast cruise that stopped in Savannah. The staff was attentive. The ship needs a main dining room with a menu that varies. The restaurants never changed their menu. The ship is handicap friendly. The cruise director was great. But you cannot get the PA messages inside your cabin which was a disappointment as we had to run to open the door to hear what was announced. We loved the northern ports but were disappointed that Savannah was cancelled. They had a shuttle in Port Canaveral but it went to Historic Cocoa Beach which was terrible so we were stuck with little to do at that port. The cabin was very modern and the decor is light and bright. The common areas are beautiful . You needed to make reservations every night for dinner which made changes difficult. Laundry service was great. We had a mobility scooter which worked great as there were no steps on the ship and all the ports had ramps rather than steps. Read Less
Sail Date September 2017
SilverSea is always our cruise line of choice and we wanted to be on the new ship.The ship is beautiful but the dining experience was awful. All restaurants had to be pre booked, a first for Silver Sean and we were not advised of this. ... Read More
SilverSea is always our cruise line of choice and we wanted to be on the new ship.The ship is beautiful but the dining experience was awful. All restaurants had to be pre booked, a first for Silver Sean and we were not advised of this. Consequently we were not able to dine anywhere , only what was available. Also, a perk being in the Owners Suite, the butler would be able to accommodate all requests, but not on the Silver Muse. We will continue to sail with SilverSea but not on the Muse. The menus also never changed, again something new. The ports of call were many small towns with few options for sightseeing. The tours were very expensive and often we would have been better touring on our own. The spa was wonderful and the attendants the best on any SilverSea cruise we have taken. The SilverMuse must make changes or they will lose their repeat clientele. Read Less
Sail Date September 2017
DH and I have sailed on the Cloud, Wind, Shadow and Whisper and were anxious to experience the Muse. Being an avid Cruise Critic reader , I was aware of the bizarre dining reservation policy and also the new dress code policy particular ... Read More
DH and I have sailed on the Cloud, Wind, Shadow and Whisper and were anxious to experience the Muse. Being an avid Cruise Critic reader , I was aware of the bizarre dining reservation policy and also the new dress code policy particular to the Muse. I was able to successfully make the dinner reservations 120 days out of our departure and all were honored. Many passengers were not that lucky. However, I commend SilverSea for recognizing their customer's complaints and trying to improve the experience by altering both inefficient policies. Unfortunately, our cruise did not benefit from these changes. Midway into the cruise, Atlantide was closed for three days for remodeling. Seemed unfair that our cruise had to put up with the closure to make improvements for the next cruise. Several reviews have commented on issues that I agree with- Cold food, monotonous menus, TV noise from neighboring cabins, no morning coffee outside of restaurants, no afternoon Tea, and port cancellations to name a few. All of these problems diminish the "luxury" aspect of the cruise. On the plus side, the Ship is beautiful. Subdued, but classy. Trivia was terrific! Fellow passengers were delightful and the Staff worked hard to please. Unlimited free laundry is the Best!! We only took two excursions.. One was a trip to Peggy's Cove in Halifax, Nova Scotia. Basically an $89 bus ride. The second was a wonderful all day tour to Williamsburg, Va. A Special Venetian Society event in New York City was insultingly awful. Approximately 200 Society members were conveniently removed from the ship to make room for a Charity event on board. I did not feel like a valued customer. Would I sail SilverSeas again? Yes, but probably not on the Silver Muse. Read Less
Sail Date September 2017
We chose this cruise after doing a repositioning cruise on the Silver Spirit in the spring of 2016. On that cruise, we learned about the features of the new ship, and thought it would be a good fit for our family/friend group of 10. Not ... Read More
We chose this cruise after doing a repositioning cruise on the Silver Spirit in the spring of 2016. On that cruise, we learned about the features of the new ship, and thought it would be a good fit for our family/friend group of 10. Not unexpectedly, there are things we liked better about the smaller ship, and things we liked better about this new ship. We liked the bigger choice of restaurants on this ship, but we missed having a main dining room that didn't require dinner reservations. We thought the pizza restaurant was a great addition, and the pizza was delicious! We loved our butler, who gave us great service! We also liked the large lounge area on deck 5, especially because our cabins were on deck 5. The weather allowed us to enjoy the pool area for sunning, reading, and sleeping, which is one of our favorite things to do while cruising. We loved the beauty of the ports we visited.This cruise was a great experience! Read Less
Sail Date September 2017
We loved the ship and it’s elegant and subdued decor.The palette in naturals is beautiful.our suite was incredible 943.The space inside very practical and spacious.The veranda is beautiful and the furniture is very nice.I like the plant ... Read More
We loved the ship and it’s elegant and subdued decor.The palette in naturals is beautiful.our suite was incredible 943.The space inside very practical and spacious.The veranda is beautiful and the furniture is very nice.I like the plant inside it makes it very cozy.The bathroom was gorgeous. The service is great,our Butler Anu catered to every detail and always with a smile on his face.Also our room attendant Solti. The food is superb at noon with chef Ann Marie.It is also invitingly presented.The service at La Terraza didn’t start too well but we let the hotel manager know and the problem was fixed.We liked the restaurant options and the freedom of dressing accordingly to each one. We also enjoyed making the reservations and even choosing your own table.Some people complained about this but we like it. The bar was very nice.I only wish the chairs would turn at the bar.Alex is a great bartender.guitarist Tim and pianist Ekaterina were adecúate for the moment. The trio was excellent always and also do Aurel. The shows are poor in their repertories. We love the Muse. Read Less
Sail Date September 2017
We are home after an interesting two weeks on the Muse from Montreal to Ft. Lauderdale. Several important ports were cancelled due to the ports needing space for cargo ships. I hope that those ships were taking cargo to the islands so ... Read More
We are home after an interesting two weeks on the Muse from Montreal to Ft. Lauderdale. Several important ports were cancelled due to the ports needing space for cargo ships. I hope that those ships were taking cargo to the islands so badly damaged by the hurricanes and not the fact that the Silversea ships are smaller and probably pay a lower fee. Charleston was changed to Wilmington, NC several months ago and subsequently changed to Morehead City. Savannah was cancelled only several days before arrival and they added an extra day and overnight in Cocoa Beach (not a thrill). These changes did not please a number of foreign guests who had planned this cruise in order to see those ports. There was not sufficient time when Savannah was cancelled to book any alternative plans ashore. We reserved the cruise more for the ship than the ports, so the changes didn't decrease our enjoyment of the trip. The day we were in Morehead City, there was a southern seafood festival which, while not as exciting as Charleston, was an interesting cultural experience for those not used to southern cuisine. The ship I immediately liked the décor of the ship, but it took a while for me to warm up to the differences between this ship and the classic ships. We were in a Silver Suite on deck 11 that was lovely. The issues we had had with Silver Suites on the Spirit have been largely corrected, and we loved the colors of the marble. While they have improved the bathrooms greatly (no vessel sinks) and increased the size of the shower, the closet now only has one door and less usable space. Additionally, there are no drawers in the closet for your “unmentionables”. There are many more plugs and USB plugs on the desk, but it would be nice if there were a few more in the bedroom. The sliding doors between the bedroom and living room did rattle so we put pillows against them at night. At least we didn’t have to tie them closed as needed on the Spirit to keep them from banging open during rough weather. Since we were in 1102, and the new unisex bathroom was next door, we felt we had a two-bathroom suite! The Observation Bar was also close by, and on this voyage it was a popular place unlike on the other ships where it is generally empty. We never had drinks anywhere else on the ship, and we never even sat down in the Panorama Lounge. The ship has massive amounts of public space and many of the public rooms are underutilized while others have a nice vibe. Dining We were aware of the need to make dining reservations in advance, and all of them were honored. Since we hadn’t coordinated with friends prior to the trip, we ended up changing a number of our reservations at the last minute without any problem. I must admit that the dining rooms felt more like good restaurants on shore rather than the usual SS dining rooms. That was a pleasant surprise, but in our opinion, the food was TOO GOOD, like eating at a fine restaurant every night! We really didn't have the option, as you do in the MDR, to order off menu and have a lighter meal. Despite the food being excellent, I found it very hard to eat sensibly because the restaurants didn't feature vegetables or lower calorie meals found on the “always available” menu. While I could have pre-ordered anything I wanted, that was not convenient. Also, because the menus do not change, I think the food would become quite boring on a longer cruise. We had one less than good meal in La Terrazza the first night, and we each had one main course during the remainder of the trip that was less than hoped for. Overall, I give the ship an A for food. We enjoyed Indochine and had a spectacular meal in Kaiseki. We ate in Silver Note, and I found the food to be a bit pretentious and the tableware quite unattractive. The banquets in La Dame are as poorly designed as they are on the Spirit, and we had to ask for pillows in order to be able to sit properly at the table. Atlantide was a very comfortable room, and we were surprised at how quiet it was especially when compared to the MDR’s on the other ships. Lunch at the pool grill was disappointing with the onion mush rings rather than the real thing. Some interesting changes have been made to the menu at the grill/Hot Rocks that I enjoyed although the prawns were no longer the size of bananas! We liked the concept of the Arts Café and would have eaten breakfast in there more frequently had there been any selections that didn’t include yoghurt. It was nice to be able to grab a small sandwich for lunch before heading off on shore. Our voyage was made so much more enjoyable due to the efforts of Eileen, one of the maître d’s. For our last evening on board, she arranged a spectacular Filipino banquet for our group of eight. There were interesting appetizers, eight different offerings for the main course and at least two desserts. She took care of planning the menu, and all we had to do was enjoy the meal, which we did. They took down the wall between the bar and the restaurant in Atlantide while we were on board which meant that it was closed for breakfast and lunch. That didn't impact us since we usually eat in La Terrazza and this time in the Arts Cafe. They were getting ready to extend some of the glass dividers in La Dolce Vita to make it cozier, but that didn't affect us either. Dolce Vita was perfect for 100+ trivia participants who took up at least half the space. However, there was still sufficient space for others to enjoy the room closer to the reception desk. We usually go to the Observation Bar in the evening and did so all of the time on this trip because of the proximity to our suite. It is nice that they added bars to Atlantide and Indochine but we wondered why the designers would have also made La Dolce Vita so large rather than using some of that space for additional cabins. Our biggest disappointment is the design of La Terrazza. This room has always been our favorite place for most meals. Now, it has been turned into a cavernous space totally lacking in ambiance even at dinnertime. Most disappointing were the lack of carpeting and the elimination of table cloths at breakfast and lunch. This “Carnivalization” of the room is a big mistake, and we hope that management will listen to the myriad of negative comments and make changes. Shore Concierge We felt that the staff was not as friendly or proactive as we have experienced on other ships. When I brought to their attention our dissatisfaction with one of the tours that was poorly described in the brochures and considerably overpriced for what it ended up being, my comments were met with little interest. Additionally, they seemingly made no attempt to accommodate passengers who wanted to find alternative ways to go to Savannah, and they didn’t advertise the added excursions available for our extra day in Cocoa Beach. Staff The legacy Silversea staff members were wonderful as usual. Our butler and suite attendant were among the best we have had. The newer staff needs some serious training not just in customer service but in the details of what happens on board. Captain Zanello runs a very happy ship and interacts frequently with passengers. I believe he was aware with the general dissatisfaction among some passengers who missed ports they had specifically wanted to see. Our last night, when we sailed from Cocoa Beach, knowing that SpaceX would be launching a rocket, he received permission from Monaco to remain just offshore so that the passengers could watch the launch. Having spent the day at the Kennedy Space Center, this was an exciting end to the day and to the cruise. Summary So much of our enjoyment of this trip was due to our fellow passengers many of whom we had met over the years on cruisecritic.com. Our entire trivia team consisted of cc.com contributors and we did quite well. The real question always is - would we travel on the Silver Muse again. Certainly if the itinerary and pricing were what we wanted, we would. We would probably not pro-actively seek out the ship especially if I thought that children and their yuppie parents would be on board. We will happily return to the Whisper on our next voyage, although I will miss certain of the dining options on the Muse. Read Less
Sail Date September 2017
We chose this particular cruise for several reasons. Firstly the Excitement of travel on a new ship. The route was of special interest since we have always wanted to do a transatlantic sail. Finally visiting Ireland was a top priority ... Read More
We chose this particular cruise for several reasons. Firstly the Excitement of travel on a new ship. The route was of special interest since we have always wanted to do a transatlantic sail. Finally visiting Ireland was a top priority It had been a number of years since we had sailed with Silversea and we wanted to try there service again. This cruise was our fourth with the company. The average rating is almost completely because of the restaurant and food service. The 8 venue dining concept sounds intriguing but does not work well. The restaurant reservation system precludes the ability to meet and dine with new friends you may make aboard. The menus are static and do not jot change. In general the food was well prepared but ordinary. Two exceptions, the up scale La Dame, for which a Preimum charge is required, was a disaster. Poorly thought out and execution was not good at all. Service was good however. The other exception was La Terraza the Italian restaurant. This was excellent. Food very well prepared and the venue on deck 7 aft was perfect. Public space is no nice but the color scheme a bit on the gray side. Cabin are large and nicely appointed. Butler service was outstanding. We had sailed earlier this year on the new Seaborne Encore and found it to be a better overall design. The vibrant Seaborne Square concept was in stark contrast to the ordinary La Dolce Vita of the Muse. Read Less
Sail Date September 2017
Loved the itinary. Saw many places I never been before. Service was great. The quality of service is amazing. Staff knew our names quickly and everyone greeted us when we were walking around the ship. Entertainment was great. The ... Read More
Loved the itinary. Saw many places I never been before. Service was great. The quality of service is amazing. Staff knew our names quickly and everyone greeted us when we were walking around the ship. Entertainment was great. The quality of the singers was outstanding and the magician was top notch. Onboard activities were fun. Disliked the need to make reservations for every meal. Prefer open dining to meet people. Also menus did not change and became boring after 16 days on the ship. The quality of good was very good with the exception of one entree which was Luke warm when served. The variety of shore excursions was extensive and expensive. Preferred just walking around the villages as they were charming. The itinary was great. I have sailed Asilversea wide before and it is my favorite cruise line. It is good value for the money and provided a wonderful experience and way to travel. Read Less
Sail Date September 2017
We chose the Muse because we have liked SilverSea based on our previous experiences and we like long transoceanic voyages. So we chose the 16 day UK to Montreal. We were extremely disappointed. Our disappointments went well beyond the ... Read More
We chose the Muse because we have liked SilverSea based on our previous experiences and we like long transoceanic voyages. So we chose the 16 day UK to Montreal. We were extremely disappointed. Our disappointments went well beyond the expected teething issues with a new ship and transplanted crew. SILVER SEA has obviously worked hard to CUT COSTS in the RESTAURANTS and the ACCOMMODATIONS. 1) All the restaurants REQUIRE RESERVATIONS FOR DINNER. It is nearly impossible to get a restaurant you want when you want it, even if you book months in advance. You are stuck with your advance bookings for the duration of your voyage. The preferable restaurants are fully booked all the time. 2) There is NO WALK IN DINNER RESTAURANT on the ship. Every restaurant is a reservation only "theme restaurant," a concept by some "restaurant consultant" who obviously knows little about high end cruising and what high end customers want and expect. 3) The RESTAURANT MENUS ARE FIXED and are VERY LIMITED. Each restaurant has a fixed menu of few items and the menu DOES NOT VARRY day to day. For 16 days we looked at the same food choices. UGH. And if you do not enjoy Asian or "pay extra" you are stuck with Italian or the limited Atlantide menu. 4) The lack of RESERVATION FLEXIBILITY means you cannot change your reservations mid-cruise to include new fiends or acquaintances. 5) The food was often POORLY PREPARED. I had a tuna steak, ordered MR, it was served brown on the outside and still frozen in the middle. The lettuce at the La Terrace buffet for lunch was freshly showered every single day, but not dried. 6) We had to accept a dinner reservation twice at the outdoor GRILL. Outdoor on the pool deck is fine in the Caribbean, but the North Atlantic in September? No. Windy and so cold we needed two hot stone cookers to cook our meal. Yes, they did serve blankets, but most guests gave up for room service. 7) ROOM SERVICE was slow and cold. We quickly gave up on that option. 8) STORAGE SPACE IS ABYSMAL. In the Silver Suite on the older ships we were used to storage space and shelves galore. Muse has NO storage to speak of. The refrigerator cabinet top is completely occupied with the coffee maker etc. There are two small sofa tables and a desk. The desk has two small drawers and the top is largely occupied by the various cruise materials. The vanity is small and without real storage. The hair dryer was stored in the trash can. The "dinning table" and chairs are fine. 9) Our Silver Suite had a big closet, but NO BUREAU, anywhere. The large closet had some closely spaced shelves located below counter level. The only way to access them was to bend way over and struggle to see what was on them. Accessing therm was nearly impossible. There were NO clothing drawers. 10) The furnishings were sparse and not suited to purpose. The big "comfy chairs" for relaxing and reading had no arms and were so uncomfortable that they were useless. Sitting and reading in them was impossible. The sofa (a pull out for a 3rd guest) was so deep that throw pillows were necessary to sit back, uncomfortably. 11) While I cannot point to any specific complaint my sense was that the ship is understaffed. Service in the restaurants was often slow and usually sparse in the lounge areas. 12) The overall operational attitude of the ship is illustrated by this example. The forward 11th deck lounge was teeming with people as we sailed from one port. I went to the bar and asked for a drink. The bar tender told me "no, it is not six o'clock yet." The clock above the bar displayed 5:58. The concept for the design and use of the restaurants and public spaces is poor for the purpose of the ship. The staff is well intentioned, if sparse. I was particularly impressed by the Sommelier and his team. Silver Sea can solve some of the problems with this ship over time, but her basic design will limit resolving most of them absent a total rework. She looks good but does not live up to the hyped brochures or the SS reputation. Silver Sea fumbled with this ship and the concepts supporting it. Read Less
Sail Date September 2017
Upon reading reviews of the Muse before leaving, we embarked with open minds; so glad we did! From the minute we boarded until we ended in Montreal, we loved this 6 month old ship and the dining options. Just being a couple who are in a ... Read More
Upon reading reviews of the Muse before leaving, we embarked with open minds; so glad we did! From the minute we boarded until we ended in Montreal, we loved this 6 month old ship and the dining options. Just being a couple who are in a service business, getting away alone is important. We have to be social at home but having the option each night to eat at a table for 2 without seeming antisocial was so nice. Of course we met lovely people at different venues and even our table next to others but for the most part we loved this set up. The work ethic of the entire Muse staff is incredible. Decided instead of full day excursions off the ship, much of the time we just took the provided shuttles into towns and got back on board for late lunch. Loved the ship so much booked another Muse in 2019. Only one suggestion to Silversea: early morning coffee a must in the Observation Lounge, please? Read Less
Sail Date September 2017
Interesting ports of call but the free wifi is limited to one hour a day and the actual charges are horrendous. Their advertising is misleading as other Silverseas ships will offer full time wifi to frequent customers but not the Muse. ... Read More
Interesting ports of call but the free wifi is limited to one hour a day and the actual charges are horrendous. Their advertising is misleading as other Silverseas ships will offer full time wifi to frequent customers but not the Muse. Its an example of trying to increase profit at the expense of their customers, for a supposed all inclusive service. The new dining concept causes some problems for the passengers and limits the menu selection available, and it is difficult to book the venues on line before the cruise. This is further complicated by the fact that you don't know the menus for each venue when you are doing the booking. its an interesting concept that simplifies the range of meal options available by transferring the style selection to the specific restaurant. Each restaurant has a limited fixed menu and style, so it will interesting to see of the concept survives. Overall the ship is an excellent design with basically all services at the stern apart from some of the main restaurants, and the view through the windows of these restaurants are rather restricted , I guess to encourage some conversation. Read Less
Sail Date September 2017
This was our 26th Silversea Cruise, over 300 days, first time on the Muse. Since it was the Muse's maiden crossing, we considered it part of the "shakedown" process. Spent two nights in Southampton before sailing. ... Read More
This was our 26th Silversea Cruise, over 300 days, first time on the Muse. Since it was the Muse's maiden crossing, we considered it part of the "shakedown" process. Spent two nights in Southampton before sailing. Chilly, windy, rainy. Found a good pub/restaurant, the Duke of Wellington, best fishn'n'chips I've had. Visited Stonehenge, but it was very crowded, windy and rainy, so elected to go to the ubiquitous gift shop. Plus, admission is up there in price. Boarding was easy on sailing day. Since suites were not available until 2pm, we were able to have lunch in Atlantide or Terrazza. There were a couple of friends on board whom we had met on an earlier cruise, so that helped pass the time. Found our Silver suite easily, two of 3 suitcases arrived quickly, and we had a sense of how to unpack, i.e. whose stuff went where, etc. It seemed that there were fewer drawers in the closet area. more shelves. The entire suite was larger than on the Spirit, but seemed to have less drawer space. It will be interesting figuring out where a third person's stuff is going to go, since we will be on the Muse again in December, with one of our sons accompanying...he gets the couch. Suite bathroom was adequate. Loved the large shower. "Rainfall" shower head was stationary, i.e. we couldn't position it to direct the water flow. First two nights was difficult getting hot water, took a long time to get it even warm, if at all. After that there was plenty of hot. The shower leaked water under the shower door frame if the movement of the ship made the water in the pan flow away from the drain. That got fixed quickly, the gaps beneath the shower door frame were sealed. I had an iPod with me, so playing our own music on the Bose player in the suite was easy. The rest was as expected; we would have liked to use the verandah more, but the weather was not conducive, except for a day or two in Canadian/St. Pierre waters. The ship color scheme is lighter than on the Spirit, including the carpeting. The carpeting could be problematic in that it will show stains more easily. Plus, it was starting to "pill" in our suite, and it looked like a couple of seams were about to give way. The lighter colors give more of a sense of spaciousness. We felt there was an overabundance of plastic, not a lot of wood trim. Dining: food was overall excellent, service inconsistent at times (almost seemed like we were forgotten, depending on the restaurant). Bar service was the usual. We were victims of the restaurant-dictated dress code (which I understand is reverting back to a ship-wide dress code: much better!). Atlantide was formal, as was La Dame. The rest of the restaurants' attire were informal or casual. Quite a mix of attire in the evenings. We did see some shorts in the evening as well. Not many tuxes in Atlantide that we could see, although I had my own, La Dame seemed more formal than Atlantide, as did the service. Spaccanapoli (pizza restaurant) had very good pizza. You could get a "custom-made" one, there were lots of ingredients. The pool grille at lunch was overall so-so. The Reuben sandwich on the menu was undercooked and not all that tasty OR attractive: the cheese wasn't even melted, even after I sent mine back. Hot Rocks, which we usually visited on embarkation night, was good, more menu selections. But cold and rainy, and no infrared heaters (luckily they provided blankets, but still....). We went to Silver Note once. The menu was confusing, service spotty. Entertainment so-so. One night we had a "campfire" dinner with our friends in our suite. Dinner order was confined to the room service menu, which was adequate, but not what any of us expected. On other ships, dinner is available in your suite course by course via the main restaurant menu, but not so on Muse, since there was no main restaurant. The forward observation lounge on Deck 11 was underused most of the time. No coffee in the morning, had to go to the Arts Cafe on deck 8 for coffee and snacks. Woefully inadequate seating for as popular a place as it was, but what to expect when the Arts Cafe was the only place to get a coffee before 9 am, when the pool bar opened (but just the bar, no food)? Speaking of the bar, the main "bar" is the Dolce Vita, very spacious, large enough for a lot of passengers. Bar service at times seemed non-existent. If you weren't in the bar-staff's line of sight, you got passed over. We did not attend any of the musical shows (usually were too late from dinner). The magician was good, and we got a lot out of the enrichment lectures about ocean liners, the development of the cruise industry, and cruising now and in the future. Didn't attend any of the port talks, but they were available on TV. Seating in the the show lounge was not comfortable. The couches were fine; you had to share the drink table with the people in the single chairs in front of you, IF they were willing to share. The single chairs were narrow and hard. Ports: First one out of Southampton was Falmouth. We did a shore excursion, "Coastal Trek and Pub Lunch". It was about a 4-mile walk on a mostly narrow up-and-down trail, somewhat treacherous from the rain. Even in dry weather it would be treacherous. A lot was along a cliff: if you fell over the side, onto the ricks and into the water you'd go. Far longer and more strenuous than the description led us to believe. The pub was the Witch Ball. We had a separate eating area, seemed jammed in like sardines. Not enough "loo" space. Women were using the gents'. If you were a fitbit user, this trek (and it truly was a trek) gave you plenty of steps. Overall pricey. We didn't go ashore at the Ireland ports. At St.John's, Newfoundland, we went on our own, walked to the Castle Hill area. At St. Pierre we were tied up at the pier...EZ off and on. Caught the shuttle bus from the ship to the "downtown". Colorful buildings, vibrant streets (from kids and traffic). We did plenty of walking around town, two of us walked back to the ship. Very picturesque. We did another shore excursion at Sydney, Nova Scotia: Cape Breton fiddle concert. Was really fun. We even square danced. Then went to a little place for lunch "in town". My wife had poutine, just for once, and I had pizza...which was much better than the poutine. Charlottetown, PEI was the best as far as we were concerned. Weather was gorgeous, there was a farmers' market in town, there were plenty of shops to visit and restaurants serving mussels and other seafood. And good beer. Great walk. We had to skip Gaspe because of speed restrictions on ships due to right whale migration. We didn't see any right whales, probably not being in the right place at the right time. We were also canceled out of a Gaspe shore excursion, a walk through a forest. After our Falmouth experience, we weren't too disappointed. So we spent an extra day "at sea" on the way to Saguenay, PQ. Sailed into the St. Lawrence and up the Saguenay River. Very scenic. Big problem, however, was that the river guide's narration was only able to be heard in the hallways and some of the public rooms and on the decks. Not on the verandahs, as advertised. So we really didn't get much more out of it than seeing the land go by. Luckily the weather was good enough that we could venture out onto the (quiet) verandah from time to time. Saguenay had the best pierside tourist greeting service we have ever seen. Most everyone was bilingual and we were indeed warmly greeted as we got off the ship. We did a little "hike" of our own on some of the city streets. Since the tide was out, we were able to get down to the beach by the pier easily. The pedestrian area on both sides of the pier was more like an esplanade. At Quebec City, we had a private tour that was pre-arranged. Learned a lot, saw a lot. Would recommend. Read Less
Sail Date September 2017
Silver Muse Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 3.6
Entertainment 4.0 3.4
Public Rooms 4.5 4.3
Fitness Recreation 4.0 3.7
Family 3.5 3.7
Shore Excursion 3.5 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.5

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