10 Helpful Votes
Sail Date: December 2018
We arrived at the Singapore transfers from the hotel to the ship a bit chaotic but eventually got on board,we stayed in a silver suite which is lovely and the ship is also tastefuly decorated. The food is poor the speciality restaurants ... Read More
We arrived at the Singapore transfers from the hotel to the ship a bit chaotic but eventually got on board,we stayed in a silver suite which is lovely and the ship is also tastefuly decorated. The food is poor the speciality restaurants I wouldn’t bother with , in room dining is also shocking ,hot rocks and the pizza bar are very good.we found that the food was always Luke warm at best ,indochine is neither Thai or Indian it’s a bit of a poor attempt at both . The staff in general are what you would expect but the reception staff are rude ,don’t book a message during a show as you won’t enjoy the experience far too much second hand noise fighting with the zen music. We spent 3 days in port in Yangon surrounded by lorries and containers with a large cargo ship just off the aft spewing out black smoke the excursions were a nightmare due to travelling distances really couldn’t recommend this itinerary . Overall not worth the money loads of room for improvement. Read Less
2 Helpful Votes
Sail Date: November 2018
Pros: 1. Butler that looks after your needs 2. They clean the cabins twice a day so you always feel your room is fresh 3. You can get room service anytime if you are hungry 4. Cabins are good size Cons: 1. There is ... Read More
Pros: 1. Butler that looks after your needs 2. They clean the cabins twice a day so you always feel your room is fresh 3. You can get room service anytime if you are hungry 4. Cabins are good size Cons: 1. There is limited choices of deserts/ candy 2. Not much entertainment offered to guests. We tried to play bingo and it took only 15 min from the start to finish. 3. The gym is very small. 10 people make it really crowded 4. Our booking agent never told us that we have free shore excursions with silver sea that come with our package. We discovered it accidently 2 days before the end of the cruise. 5. I had a problem to log in to the internet. I went to the reception desk and asked for help. The girl at the reception took my phone and erased the full history and website data from my phone! The internet connection has nothing to do with website data so i really dont know why did she do such a horrible thing. I was devastated as i kept very important information there that i was collecting for over 1year and its all gone now. Read Less
5 Helpful Votes
Sail Date: November 2018
This is our 6th Silversea cruise, we have sailed on several other cruise lines but SS for the most part. When the Muse was launched, we knew we had to go on it! Something new and hopefully fresh and different from previous cruises. Now ... Read More
This is our 6th Silversea cruise, we have sailed on several other cruise lines but SS for the most part. When the Muse was launched, we knew we had to go on it! Something new and hopefully fresh and different from previous cruises. Now that may seem like a negative about previous cruises, but not exactly. Silversea was my first cruise ever and has always held a special place in my heart but after a few cruises, we felt like maybe we didn’t exactly fit in with their usual clientele. Hence, we started exploring other cruise lines to see what else is out there. We are American 46 and 51...a bit on the young side for Silversea. In the past, the cruise demographic never seemed very varied. Primarily Brits , over the age of 70. We had felt that the social life on board was pretty quiet and reserved. Not as friendly as we would like. Well, the Muse blew that out of the water. I dont know if its because of the new ship, bigger size, the itinerary, different marketing?? I dont know, but it was a vast improvement. Super friendly, outgoing, social folks everywhere. There was definitely a livelier vibe on the ship , really good energy that I hadn’t felt on SS before. EMBARKATION: So we flew from Florida to Singapore to board the ship. We spent 3 nights at the Mandarin Oriental in Singapore first. We love SIN and were happy to spend a few days there. We couldn’t find any info from Silversea on which port they use in Singapore. It was pretty frustrating not knowing where to go. We finally looked at cruisemapper to locate the ship. If the info was printed somewhere, we sure couldn’t find it. Otherwise, embarkation was quick and easy like always. FIRST IMPRESSIONS: We LOVE this new ship and hopefully this new design is reflected in future ships and refurbishments of the old ships. The other ships we had done were classy, elegant, but the kind you find at a wealthy grandmas house . It was fine, but a bit dark and not our cup of tea. This new design is gorgeous. Loved the colors, textures, materials. Loved the use of wood looking tile for bathrooms, and many public spaces. The ship is bright, the lighting is great . Very well done! We were getting pretty excited about this trip! Cabins werent ready, so our routine is to eat lunch at the pool grill. Menu had finally been changed and expanded. I ordered the BBQ chicken wrap but didnt care for it at all ,although my partner loved his?? So....? After lunch, we explored the ship and shortly thereafter we went to our cabin. The ship is just gorgeous! CABIN: Typical veranda stateroom size which suits us just fine. Again, it echos the rest of the ship, just beautiful. Lots of storage space, big deep drawers. Lots of counter space in living room area. I don’t like the 2 TVs in the mirror in the living area and the other in front of the bedroom. They are too difficult to see unless the lights are off and curtains pulled. Our other complaint and really biggest complaint is the mattress...so hard! Like really hard! My back was killing me so bad. We requested the egg shell foam thing they can put under the sheets, but apparently there were no more available. Obviously we werent the only ones that thought the beds were hard. The awesome suite attendant put 2 duvets under the sheets and it was more comfortable for the rest of the trip. DINING: I was stressing over this honesty. Food had been hit or miss on past cruises. And not having a main dining room per se, I wasnt sure how all these individual restaurants would work out for us. Atlantide: we ate here twice, first time the filet mignon was cooked to perfection, so delicious and tender, the 2nd time it was over cooked and I didnt care for it. Otherwise both dinners were very good. We also started eating here for breakfast rather than the buffet at La Terraza. It was quieter, more civilized , I dont care for buffets much anyway, food was hotter and service excellent. I highly recommend it, not many folks ate here each morning. Indochine: we ate here twice as well. Restaurant is gorgeous ! Loved the decor. Was never crowded. Food was so good. This is the only restaurant that we heard from a few other passengers that felt like the food was so so....but we didnt find that at all and really enjoyed it ! La Terrazza: we ate here twice for dinner as well. Much lighter and brighter than on other ships. Felt like food was much better and so was service. They had an amazing gnocchi and ossobucco that was to die for! We did breakfast here a couple times until we found Atlantide ...much prefer blast there. We were happy to see that SS could finally get us a cup of coffee before we finished our breakfast! This was something that happened a lot on other ships, very slow coffee service. We had lunch here a couple times, buffet is fine...nothing too exciting. Seabourn does it better. Kaiseki: Ate here once as its $60 per person. It was way too much food for us. It was all very good, but the service takes too long for us and we couldn’t finish most things. As much we enjoyed the food, we wouldn’t do it again at $60/person. La Dame: Did this once...also $60 person. We had eaten at La Champagne on our first cruise years ago, but now it s called La Dame. There was much better selection of items than previous La Champagne restaurant . We really enjoyed it, food wasn’t too much, didnt feel overly stuffed. We really loved it and had wonderful folks sitting next to us that entertained us..again, everyone was so friendly and like to strike up conversations with us at nearly every meal. Silver Note; didnt try it this cruise . Spaccanapoli: we were super tired after a 12 hour excursion to Hanoi, so we got back late and just went for casual pizza night. It was sooo good! And we were the only ones there that night. Its super popular and packed during the day for lunch but for some reason people avoid it at night? Pool Grill: Did this once. We have cooked our steaks many times on the hot rocks, so we dont do it anymore. I prefer someone else cook my dinner. Steak was excellent as were the sides. It was pretty chilly and we had to move our table as it got drizzly , but still a nice night. ENTERTAINMENT AND ACTIVITIES: We dont play shuffle board or bridge or trivia or any of that. We did go to a couple lectures by an amazing guy who did lectures on Vietnam...he was one of the best lecturers I have ever heard. Guests talked about him all the time every day on the ship. Everyone thought he was fascinating, and his material moved at a good pace. He was phenomenal! We usually try to hit the casino but didnt make it in . We peeked in one night, it was very quiet and notthat big. SHOPS: Well unless you are in the market for jewelry or a lady, not much there for men . A handful of things, terrible marketing for Silversea. Just lousy for men or people that even want a few souvenirs or snacks or something. Lame. SERVICE: Was very good. We were fortunate to recognize some staff that we have sailed with before on other SS ships. It s like seeing family you haven’t seen in a long time. Always made us feel welcome..so warm and gracious. Really couldn’t fault anyone . Staff seems to really be happy on this ship and they will tell you how much they love it. I imagine a new ship is more user friendly, things dont break etc. Plus they have bars in every restaurant now..so smart. Before they would have to run front the restaurants to the main bar to get a cocktail for you if you didn’t want wine. PORTS AND EXCURSIONS: Well, I could write tons on this but I will just say please book a trip to Vietnam ! It was fantastic! We got our own guilds for Saigon, but did ship excursions for others ports. Such a fascinating country! FINAL THOUGHTS: This cruise renewed our excitement and interest in Silversea again! We loved the ship and will look for future cruiees primarily on the Muse or any of the newer ones. This ship really suited our style. The passenger demographic was much more diverse. There were people from all over , not one nationality seemed to prevail. There was also a better age mix than previous SS cruises. The vibe and energy on the ship was great and seemed a bit more relaxed than previous stuffy cruises we have done in the past. Hopefully this trend will continue. Read Less
3 Helpful Votes
Sail Date: October 2018
Silversea positions and prices itself at the top end of the market. We expected it to be good all of the time rather than most of the time. Our cabin butler was outstanding which was certainly a big plus. Restaurants usually but not ... Read More
Silversea positions and prices itself at the top end of the market. We expected it to be good all of the time rather than most of the time. Our cabin butler was outstanding which was certainly a big plus. Restaurants usually but not always good and a couple of times particularly slow for no obvious reason. Sometimes thought the staff would have like to have been elsewhere! One expensive shore excursion was seriously misrepresented and when people raised this when back on board the reaction could only be described as dismissive. This told us something about the real culture of the company. One chap we spoke with was arranging personal guides via the Find my Guide website, was very happy with the results and said it was only costing him 20% of what Silversea would have charged. Passengers told us there are better lines at this end of the market. Read Less
1 Helpful Vote
Sail Date: October 2018
We were interested in visiting the ancient ruins in Athens, Petra, and Luxor. The Silversea pre and post cruise Hotels were were excellent. We enjoyed the Muse. There were things we really liked and a couple of things that need ... Read More
We were interested in visiting the ancient ruins in Athens, Petra, and Luxor. The Silversea pre and post cruise Hotels were were excellent. We enjoyed the Muse. There were things we really liked and a couple of things that need attention.We liked the room design. We did not like the black oily soot that came out of the smokestacks and covered the deck and furniture on the back outdoor seating. Soiled lots of cloths before we discovered it. I thought it strange that when my wife and I arrived to eat at the Indochine restaurant I was asked to go get a jacket before I could enter, I went back to room and returned to enter when I noticed eight men in the restaurant who hung their jackets on the chair and were wearing bluejeans and sneakers. Jason told me I only need the jacket to enter but then I could remove it. Quite a poor policy and not consistently applied. Read Less
3 Helpful Votes
Sail Date: October 2018
My husband loves Hawaii, however the hotel where we always stay was being renovated in 2018 so i took the opportunity to find a suitable cruise - the requirements were : warm weather, ocean (naturally - no river cruise), interesting ... Read More
My husband loves Hawaii, however the hotel where we always stay was being renovated in 2018 so i took the opportunity to find a suitable cruise - the requirements were : warm weather, ocean (naturally - no river cruise), interesting area(s) and a "nice" ship (with a king-size bed - very important). We have done a few cruises and so far liked the QM2-Grill best (we enjoy ballroom dancing). This was a long introduction ... The SilverSea / SIlver Muse had a very good itinerary - from Athens through the Suez Canal to Oman, via stops in Cyprus and multiple stops in Egypt, particularly Luxor. This schedule was well suited for finishing our trip - on our own - in Dubai. As soon as SilverSea / SIlver Muse (or similar, i.e Spirit) has an itinerary we like we'll book again. We loved the experience. The ship is just lovely - the perfect size in our opinion - big enough to have nice facilities yet small enough to provide an intimate and cozy feeling. No photographer to bug you all the time. We did have a "suite" which was very comfortable (and had the required king-size bed). It also had a Bose sound system but the guest(s) have to provide the music which we could not since we don't have "smart phones" (this was really a shame because we are used to excellent sound; there was music available via the TV but very poor sound quality even though they did have some classical music. On that subject - sound quality - the theatre has a terrbile sound system, we were not the only ones complaining. Also - why does everything have to be so loud ?!? It's ok to amplify a Trio or individual Guitar player on the deck around the pool but in a small and cozy room this simply becomes deafening noise !! The food was excellent and the service superb - there are basically 2 dining venues, the relatively formal Atlantide and the more relaxed Italian La Terrazza - there are several more smaller places (Chinese, Japanese and totally informal pool-side restaurants as well as one super-fancy venue where you have to pay a cover charge - we tried it but were not impressed). One real complaint is that the last breakfast seating is at 9:30 and closes at 10 ! We are on holiday - vacation ! So we had breakfast in our room and our butler tried to bring it as late as possible, typically 9:50 and then 10 min later the eggs and bacon so they don't get cold while we have fruit/juice/cereal - this was acceptable since we could sit in our house coats. (We prefer to have a very late breakfast, typically 11:30 and no lunch - don't know why this seems to be such a problem except on the QM2). Regardless of dress codes, most people were very well dressed - a pleasant surprise, we like it. I can't say much about excursions since we made mostly our own arrangements but one "Beach break" which we had booked was cancelled, not enough interest, but then the office agreed to organize it privately for us and this worked out well. All in all a most wonderful experience - we are looking forward to cruise with SilverSea again. Read Less
2 Helpful Votes
Sail Date: October 2018
Dining service has slipped, evening entertainment in lounge is not very entertaining for a late night crowd. Butler service, Rommel and his assistant Vipen, were exceptional. No binoculars in room and no lectures on board ship prior to ... Read More
Dining service has slipped, evening entertainment in lounge is not very entertaining for a late night crowd. Butler service, Rommel and his assistant Vipen, were exceptional. No binoculars in room and no lectures on board ship prior to ports. Also not much communication regarding visa help for next cruise to Oman. I personally asked the chief accountant to keep me updated with what became a difficult process. He NEVER communicated until the visa was completed. The ship IT guy tried to help me switch the online application but he could not figure out how to shrink my passport photo tonfit the application. They got it done but it was very stressful and it took four working days after they told me it was usually done in one to three. Would not have been an issue if the. Communication would have been there. Great restaurants to select from and food was very good. Read Less
1 Helpful Vote
Sail Date: October 2018
This was our fifth Silversea cruise, our second on the Muse but our first repositioning voyage. As always, we flew to our embarkation city the day beforehand and had a fun 24 hours in Athens. We didn’t feel it necessary to book our ... Read More
This was our fifth Silversea cruise, our second on the Muse but our first repositioning voyage. As always, we flew to our embarkation city the day beforehand and had a fun 24 hours in Athens. We didn’t feel it necessary to book our accommodation through Silversea as it’s a major European city with good transport links. When you just need a relatively central location, a comfortable bed and a good shower, why pay over the odds? Silversea waived the “deviation fee” on this occasion so we booked a simple hotel 10 minutes on the metro from the Acropolis. We enjoyed exploring the city on the Sunday and spent Monday morning in the magnificent Acropolis Museum before taking an inexpensive taxi to Piraeus and boarding the ship with minimum fuss. We were sat outside La Terrazza having lunch within 15 minutes. We previously sailed on the Muse on her inaugural voyage in April 2017 and had a great time, despite the dining chaos complained of by some. It definitely felt like a home-coming, with some familiar faces amongst the crew and we easily slipped into the warm embrace of luxury provided onboard. The ship looked good and well-kept. For us, the public spaces achieve the balance between muted luxury and comfort - we are not interested in being surrounded by “bling”. Our suite, although on a lower deck than we have previously sailed on, was in all other respects exactly the same and very convenient for the “big beige lounge” (the Dolce Vita) and Team Trivia every afternoon. Over the course of the cruise, we ate in all the restaurants with the exception of La Dame. This was a conscious choice on our part as on our previous voyage we didn’t feel La Dame merited the extra charge when the food in Atlantide is particularly good. We dined in Kaiseki to celebrate a birthday and the chefs and staff gave us a memorable evening. We also enjoyed the sushi and sashimi for lunch at Kaiseki, which sometimes provided a quieter alternative to the buffet or the pool deck. The food at all restaurants ranged from very good to excellent. It was pleasing to see that the menu at Silver Note (previously our lest favourite option) had improved. The flavours at Indochine were spot-on and the bar there was one of the nicest on the ship. Not all guests appreciate Asian fusion, but it was heartening to see the Indochine dining room busier than previously. Where we had previously sailed on port-intensive itineraries with relatively few sea days, we had to make an adjustment on this cruise where it was roughly half port and half sea days. This was made easier with plenty to keep us busy. There were three guest lecturers on board, two of whom - Mark Elowitz and Tom Jones - were particularly popular. Team Trivia became increasingly popular as the cruise progressed. Cruise Director Vikki conducted matters with elan and confidence. We used the gym regularly and my husband attended a number of classes with the fitness instructor, who he rated highly. The jogging track was busy with walkers and runners first thing in the morning. We had a bridge tour, various cooking demonstrations in different parts of the snip, a galley tour and many other diversions. The Voices of Silversea did a really good job on this voyage and all the various musicians worked hard to support each other and devise new combinations of musical entertainment to offer guests. Charlie the guitarist was a particular star. In addition, there were two other artists brought in for different parts of the cruise - a singer/pianist and a flamenco guitarist. Both were very skilled. We took a number of excursions in the ports we visited. The desert jeep safari in Sharm El Sheikh was more fun and interesting than we had originally expected. The landscapes through which we drove were remarkable and the visit to the Bedouin camp was enlivened by both a whirling dervish and a belly dancer. The full day excursion to Petra was tiring but very well worth it. Again, the desert landscape we passed through to get there was quite spectacular. Everybody will say that there isn’t enough time to do more than skim the surface in Petra and I think that is true. Once we had passed through the Siq, we left the tour group behind and wandered on our own. There was enough flexibility in the lunch arrangements for us to maximise the time in the old city and just grab something quick back at the Movenpick Hotel. After all, there didn’t see a lot of point in going all that way to spend half of it sitting in the dining room of a hotel, however nice. In Safaga, we took the overnight excursion to Luxor. This gave us the best chance to see as much as we could in the time available. For us, the Valley of the Kings was the highlight and more time there rather than at a couple of the photo stops on the way back to Luxor would have been welcome. The evening buffet dinner at the Sonesta Hotel on the banks of the Nile was very relaxed and enjoyable. Having sailed through Pirate Alley and reached Salalah, we cancelled the excursion we had booked and took a taxi with another couple. This gave us the chance to see what the city had to offer at our own pace. It’s not a big place but there are still points of interest - the vegetable and fish markets were amazing. It always surprises us when we hear and read complaints of poor service on Silversea. We have never experienced anything less than exemplary service and this cruise was no different. Our butler and room attendant were efficient and friendly and did a beautiful job of decorating the suite for my husband’s birthday. The staff definitely deserved the applause at the crew parade on our penultimate evening on board. Disembarkation at Muscat was a little slower than on previous occasions, but that was more to do with the local immigration officials than with Silversea staff. All the arrangements for our transfers within Muscat went smoothly. We are looking forward to our next Silversea cruise - we have an open booking and are still pondering which itinerary to try next. Based on our previous experience, we are confident that Silversea will deliver the cruise we want. Read Less
1 Helpful Vote
Sail Date: October 2018
This was our first Silversea cruise. We chose this cruise because of their unique destinations and excursions. Being a smaller ship was a plus too. First... the food was incredible; well seasoned, flavorful and well presented. So many ... Read More
This was our first Silversea cruise. We chose this cruise because of their unique destinations and excursions. Being a smaller ship was a plus too. First... the food was incredible; well seasoned, flavorful and well presented. So many choices and so many dining options that you never have to repeat yourself. Our butler was always on top of things and went the extra mile for us in locating non-alcoholic beverages for our suite or anything else we would enjoy. Our cabin was spacious, bright and airy. We never felt like we were on top of each other. The closet space was refreshingly large with ample hangars and drawers. The lectures were very interesting and there was something for everybody. Nice mix. We did not partake of many of the offered activities this time and the late night entertainment was too late night for us. We did attend the 6:15 opera and would like to see more entertainment during the matinee timeframe. Ports were fascinating and our tour guides were very knowledgeable and engaging. This was a very relaxing cruise for us where we could come away refreshed. I thoroughly appreciated the library on the 11th deck. My secret place. Professional staff from the cruise director to the room attendant. 6 stars. Read Less
2 Helpful Votes
Sail Date: September 2018
Chose the cruise to go to an area of the world that both the wife and I had not visited. Normally we have always traveled on smaller Silver Sea Ships and decided to go on the. larger ship the Muse and try it out. Overall a very nice and ... Read More
Chose the cruise to go to an area of the world that both the wife and I had not visited. Normally we have always traveled on smaller Silver Sea Ships and decided to go on the. larger ship the Muse and try it out. Overall a very nice and modern ship. However, the overall service, mainly dining, did not meet the normal Silver Sea level of excellence we have always experienced on previous voyages. The crew was highly professional overall service was great. The problem we had was with the food/menu that was served. Bottomline, the menu hardly changed at the restaurants where as on the smaller ships we have an opportunity to sample the local cuisine in their Restaurant not so on the Muse and their Atlantide and others. The menu was almost the same every night. The other shortfall that was always available when we traveled on smaller ships was the "area expert" that provided area briefing on the various ports that we were to visit. We have another cruise coming up and we are already planning to go on a smaller ship to get back to the Silver Sea basics. . Read Less
3 Helpful Votes
Sail Date: September 2018
Friends suggested it would be a great vacation my first in over 20 years I saved up all year for this snd everything about it was a huge disappointment the captain snd staff did nothing to make me feel safe in the upcoming typhoon and I ... Read More
Friends suggested it would be a great vacation my first in over 20 years I saved up all year for this snd everything about it was a huge disappointment the captain snd staff did nothing to make me feel safe in the upcoming typhoon and I left the ship due to my great for my safety along with 8 other people in my group there was NOTHING remotely luxurious about this ship it looked old and in need of a makeover and the room was sad snd depressing and in need of an major update it was really shabby the crew and captain had. I plan for the impending storm and made all of us terrified instead of feeling safe I would never recommend this cruise line to anyone it isnot what is advertised and I lost a lot of hard earned money for nothing and had no vacation at all Read Less
1 Helpful Vote
Sail Date: September 2018
It was recommended to try and the dates worked into our time schedule. We thought it was a nice balance between being active and having time to relax on board ship. Having the personal Butler and maid was a very nice touch. All personnel ... Read More
It was recommended to try and the dates worked into our time schedule. We thought it was a nice balance between being active and having time to relax on board ship. Having the personal Butler and maid was a very nice touch. All personnel on the ship were all nice, helpful and extremely pleasant. It would be nice if basic excursions were included in the pricing. We were disappointed that we were wait listed on many excursions. Internet on the ship was included but it ended up costing us additional fees (unknown to us- until we got home) through our phone carrier. Our favorite port was Santorini & spending hours in Oia, and least favorite was Rhodes. In Rhodes we did an 8 hour excursion that was only fair (it included a Greek meal that was poor). We were in Port at Rhodes for 2 days and the old town was just Ok- crammed with locals trying to get you to eat at their restaurant or buy their goods. Other than that we loved all of the quaint ports (Nafplion, Rovinj, Dubrovnik, Corfu). As an aside- Getting to the ship in Venice was a horrible experience.and Silver Sea's should really address this. Clear instructions were not provided and we spent hours lugging our suit cases to the main port in Venice only to find out the ship was parked at another port 2 miles away. We were unable to find taxi for an extended period of time. We ran into others that were in the same situation. Overall it was a great experience and we would definitely do this again. Read Less
1 Helpful Vote
Sail Date: September 2018
We went with a wine group which selected the Silver Muse as its ship for the cruise. It is a new ship, having launched in 2017. Overall, the ship is very nice. It is a smaller ship about 600 passengers. Much has been made of the 8 ... Read More
We went with a wine group which selected the Silver Muse as its ship for the cruise. It is a new ship, having launched in 2017. Overall, the ship is very nice. It is a smaller ship about 600 passengers. Much has been made of the 8 restaurants on board. What we found out is that if you want to go to a restaurant that requires reservations (Atlantide and Indochine are the only "walk in" restaurants on board), make your reservations as soon as you book your cruise. We were able to get only 2 reservations; the others were already booked solid. Fortunately, the wine group had reservations in most restaurants. Therefore, we ate in all restaurants but Kaiseki. That having been said, our favorite restaurant was Atlantide, followed closedly by Hot Rocks, also known as The Grill. Atlantide had great Chilean sea bass and a nice atmosphere. At Hot Rocks/The Grill, they heat stones to 450 degrees F for 20 hours. You select what meat or seafood you want to cook. Then they put the hot stone slabs in front of you, and you cook your own food. Frankly, the filets we cooked there were the best beef we had on the cruise. Despite the claimed excellence of La Dame, we were less than impressed. The steaks were overcooked. Silver Note was enjoyable, especially with the pianist and the singer, but the menu is limited. LaTerraza had mediocre food and spotty service at night. La Terraza is the buffet at breakfast and lunch. Sometimes we were invisible at a breakfast table and practically had to tackle someone to order coffee, tea or an omelette. Being on Deck 8 was good because of Cafe d'Arts, aka the coffee bar. We could walk down the hall and get coffee, tea, cappuccino, etc as well as snacks beginning early in the morning; the only thing is that it doesn't stay open late. Embarkation and disembarkation went smoothly. We enjoyed the bartenders on Deck 10, the pool deck. Some of the servers were lackadaisacal in waiting on people at tables along the sides. One outstanding exception was Egbert (yes, that is his name). He went out of his way when we got back late from a shore excursion. He went up to Spaccanapoli to order and to get our pizza, as well as to serve us drinks. He was the only waiter we encountered who deserved a tip. We didn't check out the entertainment that much. The night we did go was all right, but nothing outstanding. Our butler Kiran was outstanding. Our room steward was good but virtually invisible. Room service was good. If you can't get into a restaurant, order room service. Overall, the staff was friendly and cheerful. There were various activities onboard. Since we had no sea days, however, we did not participate much except for trivia, which was fun. The shore excursions were good. We took the ships excursions in Rominj,Corfu, Santorini, Nafplion and Rhodes. We had a private excursion in Dubrovnik. The history and architecture were outstanding, and some had amazing views. Be prepared to walk a lot. Many people enjoyed the excursion to Corinth, although we did not personally go. If you plan to go to popular tourist spots such as Dubrovnik and the Greek isles, do not go during July and August if you can possibly avoid it. Not only is it hot, there are seemingly a million people in those places. Even going in October was crowded when 4,000 "of our closest friends" got off a monster Holland America for tours. On Santorini if you plan on taking the tram down, wait until the hordes from Holland America or some other behemoth ship leave before standing in line to go down. We were in line for over an hour because of people from the Holland America ship. Of course, you can also walk down 500+ steps to the shore, but you have to avoid donkeys and their droppings. Or you can ride a donkey down, although some said that it was more difficult going down than going up. We enjoyed some of the tropical drinks from the bar on the pool deck. Unfortunately, none of the bartenders were proficient in making drinks such as a martini or a vodka gimlet, which was surprising considering the luxury line offering. The outside decks on the aft of the ship were nice. The chairs outside the smoking lounge on deck 8 were especially comfortable. If it isn't too cold or breezy, dining outside at La Terraza for breakfast and lunch is pleasant. One night, however, while we sat outside on deck 9, water poured down from the deck above onto me. It had been raining that day. A design flaw in the ship apparently directed the water onto my chair because it was under the awning, not under the metal part of the deck above. Never have experienced anything like that before on any ship. The ship offers a free laundry room on each deck. The bad news is that there is only 1 washer and 1 dryer per deck. The really bad news is that the laundry room on our deck was so small that if someone opened the door while you are bending down to put something into the dryer, you can get hit in the head. The room was positively tiny. Given the spaciousness of other parts of the ship, that room could have been make larger. Apparently, some other laundry rooms were not that tiny, however. The lounges were well appointed and comfortable. There were only a few children on board. I would not consider it a ship that would have a lot of activities for children. There was a shuffleboard area and ping pong/table tennis upon request. There are a number of lounges in various parts of the ship, although the ones around the pool are at a premium. There is a walking track on deck 11. The gym was small but modern. Due to constant shore excursions, we did not use the gym, though. The spa looked nice, but again we did not use it. Overall, we enjoyed the cruise, but it was not a flawless experience. For a new ship, we found the water temperature issue incomprehensible. Read Less
3 Helpful Votes
Sail Date: September 2018
Ultra-luxury ship: Well, I don't know about that. It seemed a little bland. The decor is beige on beige for the most part. Cabin: Bed is extremely comfortable. Pillows are comfortable. Bathroom is well-appointed. Balcony ... Read More
Ultra-luxury ship: Well, I don't know about that. It seemed a little bland. The decor is beige on beige for the most part. Cabin: Bed is extremely comfortable. Pillows are comfortable. Bathroom is well-appointed. Balcony over the sea is smallish (two people only) but nice. Small love-seat. TV's are in the mirrors, which is fine unless there is a reflection because you would like to have your curtains open to view the sea. Entertainment: umm... no. Corny at best. Pool: Smallish, but it is a small ship, so what do you expect. Restaurants: Mostly good. Except Indochine.... supposed to be Thai and Japanese (or something like that) fusion. Not good. In fact we all got up and left and didn't finish our meals. Wait staff: Some good, some bad. Butler/maid: Ours were very good. Reception Desk staff: HORRIBLE. Rude, unhelpful and in general not at all what they should be. Disembarking: Fairly smooth. Organized tours: some good, some not so good. This was a business cruise, so everything was included. If I had gone on a normal cruise where I had to pay premiums to go to certain restaurants or get certain drinks, I would have been VERY unimpressed. My first cruise... not so sure it won't be my last. It was okay, but certainly I wouldn't think it to be worth the money they normally get for these types of ventures. Read Less
3 Helpful Votes
Sail Date: September 2018
Chose for the ports and supposed to be luxury cruise.There was smoking on veranda bellow us and staff was powerless to handle it .could not stay out there.We had to pay 16 euros for a doppy train ride on the tour in Sardinia .Tour guide ... Read More
Chose for the ports and supposed to be luxury cruise.There was smoking on veranda bellow us and staff was powerless to handle it .could not stay out there.We had to pay 16 euros for a doppy train ride on the tour in Sardinia .Tour guide tells people best way to get to the beach area is this train.So everybody goes not knowing that you could walk.Now the guide is on the train and if you don’t go you will not know where to walk.This should have been included .Tour was overpriced as well. All tours were overpriced.Some you could not understand the guide.Entertainment was awful.Beds are not American queen size.They are not 60 inches wide.10 nights of limited sleep.Regent seems to have fit king beds in there stateroomThey just remodeled this ship .Why not put in king size beds.Beer that was in the refrige was stale.Best beer was from the tap Read Less
Sail Date: September 2018
This was our 4th cruise on Silversea and we were very excited it was on the new Silver Muse. She is a beautiful well laid out ship. You can tell everything was well thought through. I loved her decor. I have read many reviews on this ... Read More
This was our 4th cruise on Silversea and we were very excited it was on the new Silver Muse. She is a beautiful well laid out ship. You can tell everything was well thought through. I loved her decor. I have read many reviews on this topic and I found it to be chic, simple and classy. The Muse's decor may be a touch more contemporary than the traditional decor found on other Silversea ships and this is exactly what I loved about it. I find the overkill of artwork and bright random splashes of color to be a little too much and you will not find that on this beautiful ship. Embarkation and disembarkation as always, were a breeze. After we arrived at the port, we were on the ship in about 10 minutes and the same on departure, we had our luggage and out for our transportation in about 10 minutes. Our experience in all of the restaurants were fantastic. We dined at LaTerrazza, Atlantide, The Grill, Silver Note and Spaccanapoli. It's a tough call between LaTerrazza and Atlantide, but I think Atlantide may have been our favorite. The food was excellent in both restaurants and the staff everywhere was phenomenal but we always had such a laugh and good time with Jordan and Mr. Kim in Atlantide. They were exceptional as well as Jenni who quickly learned our favorite red wine and would show up out of nowhere with a bottle at every restaurant we dined at. How did she always know where we were?! :). There were 6 of us and although we had reservations many of the evenings, walking in and getting an immediate table at Atlantide was never a problem. The pizza at Spaccanapoli was fantastic. We ate there most days for lunch and even for dinner one evening too. Gerson always took amazing care of us as did all the staff on both outdoor decks. I'm hoping they will add this pizza restaurant to some of the other ships. The Grill is always great and uniquely different cooking on the hot rocks outside under the stars. Silver Note was good but the least favorite. Really enjoyed the atmosphere, piano and singer but the service ran quite slow both nights we dined there. The food was very good but did not blow us away like some of the other meals we had on board. All in all the food was fantastic. I had heard complaints that the menus in the restaurants do not change however with so many restaurants to try and only 10 days to try them in, we never had any problems having different options everywhere we went. Also can't forget about the Arts Cafe which is perfect for a good cup of coffee any time of day. For the first time on any of my Silversea sailings, we visited the casino and on multiple nights. Although it is small, it was a lot of fun. We are not really big gamblers so we stuck to the roulette table with a few drinks, friends and laughs. The staff in the casino was also great. Our Silver suite was perfect! Absolutely loved this suite and can't recommend it enough. I have covered more on that in my cabin review. Fortunately we did not need it as much on this trip but WiFi was quite spotty when in all ports. We had no problem however during sea days and it was quite fast. The fitness center was great. It's not huge but efficient with quality new machines and equipment. There was never a wait for some kind of cardio machine. The treadmills were the first to fill up but there was always something available to get a little workout in be it an elliptical or bike. It is a rear facing fitness center with large windows which makes for a great view but while at sea it can be a little bizarre running on the treadmill. I would only have two complaints. One complaint would be with our butler. We are not demanding by any means but if we needed anything from bar-restocking to towels and soaps, we could not reach him most of the time and this is during his "on" hours. We went days without seeing him which is fine but not what we have gotten used to on our other Silversea cruises. Although it was disappointing, it is a minor thing compared to the rest of the service ship wide. Secondly, the pool chairs/space for sea days is a bit limited for the amount of passengers. On both of our sea days it was very frustrating watching people secure chairs on the upper deck AND on the lower deck at the same time. They would spend a few hours on one set of chairs and then leave a shirt and or book behind and then go to their other chairs right by the pool and swim and sun there for a few hours. There were multiple couples doing this and therefore many people never had a chance to lay in the sun. We also saw several double loungers sit for the entire day empty with a misc. piece of clothing or a hat to "hold" it. We would be in nearby chairs and literally never saw anyone occupy these double loungers for the entire 6+ hours we were there. The staff really should try to find a way to monitor the chairs and remove items after a certain amount of time even if it's an hour...two hours...something. We were fortunate enough to get chairs for both of our sea days but many were not, what a shame. There is also a large beautiful deck area above the observation lounge on deck 11. It's not exactly easy to find but it's there and really nice. On sea days it would make a beautiful area to lay in the sun if the staff would put lounge chairs up there. Our itinerary was fantastic and I only wish we had more stops in Croatia. What a fantastic experience Dubrovnik was...just wow! The walls are amazing, pictures do not do it justice. Sorrento was perfect with two days there. We still couldn't fit it all in but we gave it a good effort. The Almalfi coast drive takes your breath away and seeing Capri by a small private boat was stunning. Palermo was not what I expected. A bit crowded and dirty in the city but at least it had great high end shopping (Louis Vuitton, Prada, Gucci, etc.). Taormina as always is such a charming town and perfect for the amphitheater, a stroll, wine and great little shops. Olbia was a gorgeous surprise but you've got to get a good distance from the port. Kayking was breathtaking and a vineyard visit completed an amazing day. Venice was nice but so much larger and crowded than expected. The islands of Murano and Burano are quaint and charming and more of what I was expecting most of Venice to be like. The entire experience was phenomenal. I loved the itinerary and loved the ship and now have a new favorite with the Muse. We'll be back! Read Less
2 Helpful Votes
Sail Date: September 2018
I chose SiverSea for it's excellence in service, fine dining, low passenger ratio and ship interior. I received impeccable service, a beautiful ship , and outstanding destinations. For $25,000, I did not receive the quality of food, ... Read More
I chose SiverSea for it's excellence in service, fine dining, low passenger ratio and ship interior. I received impeccable service, a beautiful ship , and outstanding destinations. For $25,000, I did not receive the quality of food, as promised, the wifi as promised, the spa as promised or the fitness facilities as promised, not to mention the entertainment. Wifi was non existent. Do not plan on using your computer or cell phone. The food was quite mundane and frankly boring. The buffets were the same everyday. The restaurants were okay. Two charged an extra $120 surcharge. We only went to one, which was Kaseiki. It was teppanyaki and boring. No sushi. The other restaurants had the same menu every night, La Terraza and Alantide. The best part about the food was the service. As for our private butler, that was ridiculous. She was very nice, but nothing more than your typical housekeeping staff. The spa was 3 rooms and charged extra for certain oils and to use the spa. They also asked for a gratuity, when it was already included and really pushed their products and their services. The fitness center was very small. it had limited machines and weights. The average age was 60-90 years of age. The entertainment was the same annoying jazz singer every night, a guitarist and a low budget combo, once in a while. Speaking with many other passengers on board, they said Regent was the best cruise line they had been on. The room was lovely, as was the décor of the ship. It was very clean. I would not cruise on Silver Sea again. Read Less
4 Helpful Votes
Sail Date: September 2018
We traveled with friends on the Muse and enjoyed our trip. The ship is beautiful and the crew and service were excellent. The ship is spotless and extremely well organized. If you don't go for "glitzy" and like quiet ... Read More
We traveled with friends on the Muse and enjoyed our trip. The ship is beautiful and the crew and service were excellent. The ship is spotless and extremely well organized. If you don't go for "glitzy" and like quiet elegance this is the ship for you. One of our friends had a "big birthday" and the crew really outdid themselves making her day so special. From decorating her room, helping organize an amazing dinner at Atlantide and a beautiful cake too. The public spaces are all very attractive. The Arts Cafe is lovely, especially for early morning coffee. The Observatory and the Panoramic Lounge were also great. Dining: The restaurants were overseen by a very fine gentleman, Antonio. He is a GEM! The dining staff could not be more gracious and accommodating. Our favorite restaurants were Atlantide and Indochine. We dined in Atlantide on 3 evenings and each dinner was exceptional. We also enjoyed a dinner at La Terrazza, lunch by the pool and the pizzas from Spaccanapoli. We did dine at Kaiseki and were not impressed, it just doesn't work as a "special" restaurant. The menu was tiny and the room very dark and smokey, seemed like a not very good version of Benihana. We LOVE Japanese food - Silversea, please rethink this concept. Also, were not crazy about Silver Note- very odd menu. Silver Note would be a better late night jazz/dessert venue. Wine - well, the wine selection did not match the quality of the food and service. Yes, there is an "upgraded" wine list which we often used, but the included wines were just not good. One evening the SS Singers performed 70's and 80's tunes on the pool deck, followed by a dance party and dessert buffet. It was a beautiful evening in Portofino and lots of fun. The pool is very nice and there are plenty of sun loungers and the pool staff is excellent. Spa - the onboard spa, fitness center and facilities are beautiful. The products used are very good as are the treatments and therapists. My husband and I each had a couple of spa treatments. Spas are "outsourced" on cruises and somehow the luxury cruise lines need to curtail the "hard sell" and "upselling" by cruise spa staff - it just isn't relaxing. It doesn't match the Silversea experience. Concierge - the concierge staff were so kind and gracious, but the staff needs to have more information available to them regarding local transport and beaches etc. Local contacts do come onboard but at that time it is too late. Aside from organizing the "tours", the concierge staff should have much better local data on avail of taxis and uber and where the best beaches and other facilities are located in each port, for those guests planning their own day. FYI- Antibes has the best Uber service! We cruised from Barcelona to Rome Our pre/post and excursions were organized by our travel advisor. Our favorite days were in Monte Carlo - where we spent the day in Eze with a lunch at Les Remparts, Portofino where we toured the town on our own and then had an amazing lunch at the Hotel Splendido and in Livorno we had a driver take us to Pisa and Lucca. Embarkation and disembarkation were incredibly well organized and easy. Silversea really has great service and we especially found the upgraded air offer a very good value. Read Less
3 Helpful Votes
Sail Date: September 2018
We were looking at doing a river cruise to Switzerland and thought it would be a slower pace and more intimate with the area. As I searched, the Silversea came up so I took a look and saw the size of the ships smaller and ports of entry ... Read More
We were looking at doing a river cruise to Switzerland and thought it would be a slower pace and more intimate with the area. As I searched, the Silversea came up so I took a look and saw the size of the ships smaller and ports of entry to be "real" and not cruise line manufactured. It listed the guest numbers basically the same as the number of staff members and all rooms were a suite with a butler. We had done one cruise, our first, in 2010 on a very large Celebrity cruise with over 4,000 people and were not impressed in the least. We spent a fortune on the 2nd best room on the ship, thank goodness as that was the best part of the cruise. After, we decided that cruising would not be in our future ever. Then I met Silversea! There are no words to express this wonderful overall experience. The mediterranean was a dream but we would NOT cruise with the so-called "world" thousands on the ship. We will definitely cruise with Silversea again for sure. We made many new friends due to the intimacy of the ship environment. On a less than exemplary note, I have to admit that I am not a food connoisseur and not keen on many varieties of seafood; so in the ship's defense, I am sure those whose palettes are expanded way more than mine, it was probably wonderful. I went for the experience and not necessarily the food; however what I mostly had was good. The most memorable dinner was on the "hot stone", you will have to try this...amazing. And the Ship party that was called "die by Chocolate", well, do I need to say more. Wine, wine and more wine... may I say that is was flowing whenever, however, and where ever you wanted. Specialty drinks? hmmmm masters in disguise! The cabin... just delicious! Breakfast every morning in our room was just a delight! Celebrating our 38th anniversary, our butler surprised us on the last day with a decadent chocolate cake.... a sweet treat to end the cruise. Just special in my book. The excursions, some too fast to enjoy the area and not time to shop. Sometimes too much information gets lost in the desire to explore a bit on your own. I can't say enough about how Silversea handled everything from pre embarkation and post disembarkation was utterly amazing. They make one feel like royalty and truly cared for. The hotels chosen were lovely, and this is a big deal too! Too many wonderful things to report for the Silversea cruise line! We will book another for sure in the future Read Less
3 Helpful Votes
Sail Date: September 2018
This was our third cruise with Silversea. The Muse, as a new ship, was the best ship ever. This is a very ‘happy’ ship. The entire ship sparkled. She is being beautifully maintained by a very dedicated crew. Our cabin was light and ... Read More
This was our third cruise with Silversea. The Muse, as a new ship, was the best ship ever. This is a very ‘happy’ ship. The entire ship sparkled. She is being beautifully maintained by a very dedicated crew. Our cabin was light and roomy, great shower. Butler servic was exemplary...thanks Naia. She met our every need...always with a smile. Dining in three of the many restaurants never disappointed. We especially liked La Dame and the Silvernote. We even arranged a private dinner at the Panorama Lounge as the sun went down off our stern. Wonderful service, especially from Egbert who knew our wants before we even asked. Entertainment was spot on...very professional from singing to choreography. Rico was a great host. The only port that didn’t excite was Livorno. Nothing there. Two days in any other port would have been better. We look forward to our next cruise aboard Muse. Read Less
4 Helpful Votes
Sail Date: August 2018
To visit castl Gandolfo and Carcassonne and to experience Muse. Restaurants. I always thought I would prefer separate individual restaurants as you have on Muse. But, now that I experienced that I was totally wrong. The restaurants were ... Read More
To visit castl Gandolfo and Carcassonne and to experience Muse. Restaurants. I always thought I would prefer separate individual restaurants as you have on Muse. But, now that I experienced that I was totally wrong. The restaurants were great. The food was wonderful. But, we never got to know anyone. It was like dining in a restaurant onshore. The main reception bar area was huge. We always went to the bar on our other cruises (2 world SS cruises, plus others). On Muse we never went once. Too impersonal. The arts restaurant is a great idea. We went there a few times. We prefer dining in our suite on longer cruises. After one exhausting excursion we decided to have dinner in our suite. But, you can only have the 24 hr menu in the suite. I was shocked. We had an owners cabin aboard Oceania once and the butler brought us food from all the restaurants. I could have Italian and my husband oriental. If they can do it, SS can do it. Read Less
2 Helpful Votes
Sail Date: August 2018
We wanted a luxury experience that was all inclusive. That's exactly what we got. Our experience started with a very smooth and quick registration process. We were shown to an incredible suite that we couldn't imagaine ... Read More
We wanted a luxury experience that was all inclusive. That's exactly what we got. Our experience started with a very smooth and quick registration process. We were shown to an incredible suite that we couldn't imagaine was ours. The butler service was terrific especially the 4:00 PM canape service. What a treat to have such efficient laundry service! Dining was pleasurable with a wide selection to choose from, Imagine someone at poolside going around and cleaning glasses and sunglasses! Shore excursion we took was well organized and interesting. Last port was underwhelming (Sete) but all others perfect. The entertainment was good on 3 nights but a bit slow on the others. I'd like to see a bit more of a selection when it comes to wine with dinner. Disembarkation was incredibly organized and we were on our way to the airport within 25 minutes. Overall a fantastic experience which we would do again as soon as we can. I would highly reccomend Silversea for anyone considering a cruise. Read Less
3 Helpful Votes
Sail Date: August 2018
We had sailed on the Silver Muse before and enjoyed it very much. It is a beautiful ship, and the deluxe verandah cabin is the best in that category of any ship we have sailed on. The service is amazing. Our butler knew our needs before we ... Read More
We had sailed on the Silver Muse before and enjoyed it very much. It is a beautiful ship, and the deluxe verandah cabin is the best in that category of any ship we have sailed on. The service is amazing. Our butler knew our needs before we even asked! He was thoughtful, professional, and always available when we needed anything. We noticed some of the same problems with the process of making dinner reservations as we did on our previous cruise on the Muse. However, we quickly found out that our favorite 2 restaurants, Indochine and Atlantide, were easy to get into. We wanted to eat dinner in La Terrazzo more often but could not get in. I think the process had improved since May 2017 but feel there is still room for improvement. We booked excursions for each port but were disappointed in the ability to understand some of the tour guides. We did not experience this problem on our previous Silversea cruise. Silversea is our favorite luxury cruise. We love the smaller ships and hope to enjoy Silversea again. Read Less
1 Helpful Vote
Sail Date: August 2018
We have cruised several times - ocean and river. The Silver Muse was a beatiful ship. Service and food excellent. Entertaiment can be better. Organization and managment of passengers at ports of call well done. The butler service offers ... Read More
We have cruised several times - ocean and river. The Silver Muse was a beatiful ship. Service and food excellent. Entertaiment can be better. Organization and managment of passengers at ports of call well done. The butler service offers all you need in no time. There are no general restaurants so you choose the type of food ahead of time. There was only one night when the restaurant we wanted to use was full. Dining on deck where you can cook your steak on a hot rock was fun. The drinks are included and the quality of the wines was good overall. The captain was visible, interactive and very nice. Had an opportunity to dine with him and his wife - lovely couple. Although you pay more for being part of a luxury cruise, it is worth the money when you see the quality of what the ship offers. Truly enjoyed it. Read Less
Sail Date: August 2018
We wanted to try the Silver Muse after hearing all about it when on the Silver Spirit. It’s amazing. I can’t actually think of anything that needs to change. The suites are lovely. We were on the eighth floor so it was quiet and the ... Read More
We wanted to try the Silver Muse after hearing all about it when on the Silver Spirit. It’s amazing. I can’t actually think of anything that needs to change. The suites are lovely. We were on the eighth floor so it was quiet and the suite so spacious. We didn’t see much of our butler but given the demands of the more elderly American passengers I think their work was cut out ! We tried every restaurant and loved them all. What makes Silverseas so different is just the friendliness of all the staff. They are definitely getting it right in terms of engaged staff. The pool area is lovely and never gets too busy apart from perhaps days at sea. They have some double sunbeds which I haven’t seen before but they are great. The entertainment was ok. The highlight was the ballet dances. A couple from the Bolshoi who were amazing. The other singers were okay but never felt very authentic to me. Now that we have experienced two cruises on Silverseas I think we have landed our choice and are looking forward to the next fabulous experience aboard the Muse. Read Less
Silver Muse Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 3.6
Entertainment 4.0 3.4
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.7
Family 3.5 3.7
Shore Excursion 3.5 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.5

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