4 Helpful Votes
Sail Date: December 2017
We had previously taken the cruise on the Rhine, so we were excited to take the Seine River Cruise. If you have no problems, you can have a great time on a Viking River Cruise. Unfortunately, they decided to route us from New York City, ... Read More
We had previously taken the cruise on the Rhine, so we were excited to take the Seine River Cruise. If you have no problems, you can have a great time on a Viking River Cruise. Unfortunately, they decided to route us from New York City, via Dublin, to Paris. Our Delta flight was delayed five hours because of lack of staff, so we missed two connecting flights. We called the weekend staff at Viking and were told that the flight problems weren't their problem, and they couldn't help in any way. We had to stay in Dublin overnight, and when we finally arrived in Paris, we had to take a taxi to the ship. Viking sent someone to pick us up, but they told us that they did not send an escort, and the escort did not see us. The ship does not dock in Paris, it is about a half hour to the City. When we finally got to the ship, we were told that people have these transportation problems all the time, and we should be happy we finally arrived. We missed the first night and day of the vacation, and I was so aggravated that I had a hard time enjoying anything. Viking did not even offer us a drink as compensation. When we arrived home yesterday, a Viking representative offered us a voucher for a future trip. We will never use Viking again. They used to be an excellent company, but I guess they decided to skimp on customer service. Beware! Read Less
4 Helpful Votes
Sail Date: December 2017
We are not new to Viking, indeed this was our 10th river cruise with them and we have loved them all. The staff are always outstanding, great food, great excursions, great experience. This was, however, our first experience of an ... Read More
We are not new to Viking, indeed this was our 10th river cruise with them and we have loved them all. The staff are always outstanding, great food, great excursions, great experience. This was, however, our first experience of an "Explorer Suite". It was truly awesome. Nothing was overlooked. Chilled champagne on check in, mini bar, flowers, fruit, snacks, a generous double aspect lounge with side and rear balcony, Juliet balcony on the bedroom, roomy wet room style shower.....absolute luxury. Rolf is one of the new fleet of long ships which are all beautifully appointed. Paris was wonderful as always and the cruise includes some fabulous places you might otherwise never find. The excursions using local guides and the quiet vox machines are always excellent. On-board entertainment is a little limited because these are small ships but by the end of a great day low key entertainment works fine. Recommended Read Less
1 Helpful Vote
Sail Date: November 2017
My wife and I were looking for a memorable trip to celebrate our recent retirements. Our Viking River Cruise from Paris to Normandy proved to be the perfect solution. We chose to extend the trip with the 3 day Paris pre-package. From ... Read More
My wife and I were looking for a memorable trip to celebrate our recent retirements. Our Viking River Cruise from Paris to Normandy proved to be the perfect solution. We chose to extend the trip with the 3 day Paris pre-package. From the minute we were met at the airport Viking provided exactly what was advertised, a worry free trip. We stayed at the Rochester Hotel which is a minutes walk from the Champs Elysee, the metro and many attractions. The hotel was beautiful, spacious and well provisioned. Breakfast was delicious, with everything one would want to start the day (European and American). We especially enjoyed sitting in the cozy bar each evening, meeting our co-travelers and talking to Vincent, the bar tender. The itinerary in Paris included a walking tour with metro instruction as we visited Le Marais with the ritzy Place du Voge and the Jewish Quarter. We also visited Montmartre with it's sweeping views of Paris from it's perch above the city. The tours were fantastic and helped us to orient to the city so that we were able to easily get around during our ample free time. It was fun to try the local food, wine and delicious patisseries. We found the Parisians to be extremely accomodating and friendly. Movement to the ship, docked in Le Pecq a Paris suburb, was again seamless and we were greeted by the amazing Rolf staff. One cannot help but notice the expert leadership and training provided by Viking as we always felt a general happiness/professionalism from the entire team. This happiness magically extends to the passengers, making for a refreshing feeling of civility so missing on some of the larger cruise ships. We have to acknowledge MiMi the cruise director who is a dynamo with her finger on the pulse of not only her guests needs but the smooth functioning of the crew ad tour guides. From here, every excursion: St. Germain en Laye, Rouen, Monet's Garden, Normandy, Les Andelys, Versailles and Malmaison were led by licensed tour guides on comfortable motor coaches. It was nice to have the organized tour in each town and then to have time to explore and shop on our own. Everyone should try the French Chocolates with award winning shops at each port. The food on the Rolf was memorably good. The week went by way too fast and we were sorry to leave the ship and all of our many new friends. My husband and I decided to extend our trip to the Loire Valley on our own and Viking graciously helped us with transportation to the train station. The flight home was smooth as well. We are planning our next Viking Cruise for next year to Japan and China! Read Less
Sail Date: November 2017
We have always wanted to visit Paris and Normandy. The ideal trip along the Seine with all the beautiful sights. We have done river cruises with Viking in the past and they have always been great. We arrived in Paris three days early ... Read More
We have always wanted to visit Paris and Normandy. The ideal trip along the Seine with all the beautiful sights. We have done river cruises with Viking in the past and they have always been great. We arrived in Paris three days early and had a great tour of the city. The hotel was great and centrally located. We loved our room which had a balcony. We went with two very close friends and enjoyed eating all our meals together. All of our meals were fantastic. We took advantage of our shore excursions and enjoyed Normandy the most. It was very emotional and inspiring. The crew was tremendous. They made us feel as if we were the most important people on the ship. We got to know them and their backgrounds which made the cruise special. On our last day in Paris, which was at the end of the cruise, we took a bus around the city and saw the Eiffel tower at night. The tower lights up every hour and it is a magical sight. Read Less
Sail Date: November 2017
We wanted to try river cruising and were excited about the itinerary and the option to extend to England. We did not book a pre-cruise extension but would do it next time. From the moment we landed Viking was right there with us. ... Read More
We wanted to try river cruising and were excited about the itinerary and the option to extend to England. We did not book a pre-cruise extension but would do it next time. From the moment we landed Viking was right there with us. I loved the personal attention from the entire staff. The tour guides on each of the excursions were so knowledgeable. The excursions gave us time to enjoy the area we were visiting with a good combination of guided touring and free time. The food on the ship was way above expectations. From the Head Chef down to the wait staff each and everyone was professional and yet found time to give us personal attention. Not only would we go again, but we have already booked our next trip, We loved cruising with less than 200 people on board, well organized experience. The only way to travel. Thank you Viking for making this a wonderful experience. Read Less
5 Helpful Votes
Sail Date: October 2017
Paris is always a draw but we were particularly focused on seeing Normandy. This cruise did all of this and more. The time spent in Paris was fun and well spent. We were quickly caught up on France's great history. The Louvre and Notre ... Read More
Paris is always a draw but we were particularly focused on seeing Normandy. This cruise did all of this and more. The time spent in Paris was fun and well spent. We were quickly caught up on France's great history. The Louvre and Notre Dame were great. Traveling on the river to Normandy presented great excursions. Visiting the farm in Rouen was a particular highlight and Monet's gardens and home were a real treat. Normandy was a very special experience, especially the visit to Omaha Beach. Looking at the geography of the beach, one has to wonder how our great soldiers were able to overcome the odds by making it up that wide expanse of a beach and then up the hills beyond. This has to be seen to understand how difficult a time they must of had. The ceremony at the Memorial and the walk through the cemetery fulfilled our purpose for taking this cruise. As always, the food was wonderfully prepared and served. Our servers quickly became our friends and their entertaining capability made each meal more than just a food experience. The ease of coming and going throughout the whole trip is much appreciated. Read Less
Sail Date: October 2017
Normandy (and Paris) have been on our must see list for some time. This presented the perfect opportunity to check off one more on the bucket list. Some free time in Paris and a day trip to Normandy were exactly what we was needed, ... Read More
Normandy (and Paris) have been on our must see list for some time. This presented the perfect opportunity to check off one more on the bucket list. Some free time in Paris and a day trip to Normandy were exactly what we was needed, although I must say, more time is needed to explore the museums and sites of the Normandy beaches. The overall cruise was wonderful with excellent service and delicious on board meals. Alexie, our primary waiter, was extremely efficient and very entertaining! The Viking Rolf was well appointed and very comfortable. Our French Balcony state room served us well and had everything needed for a comfortable night's rest. This particular river cruise did not showcase a great amount of river cruising, which was fine. We therefore had more time in various ports that provided the opportunity for additional local exploration, as well as some very enlightening shore excursions. Highly recommend! Read Less
2 Helpful Votes
Sail Date: October 2017
My husband and I were looking for a memorable trip to celebrate our recent retirements. Our Viking River Cruise from Paris to Normandy proved to be the perfect solution. We chose to extend the trip with the 3 day Paris pre-package. From ... Read More
My husband and I were looking for a memorable trip to celebrate our recent retirements. Our Viking River Cruise from Paris to Normandy proved to be the perfect solution. We chose to extend the trip with the 3 day Paris pre-package. From the minute we were met at the airport Viking provided exactly what was advertised, a worry free trip. We stayed at the Rochester Hotel which is a minutes walk from the Champs Elysee, the metro and many attractions. The hotel was beautiful, spacious and well provisioned. Breakfast was delicious, with everything one would want to start the day (European and American). We especially enjoyed sitting in the cozy bar each evening, meeting our co-travelers and talking to Vincent, the bar tender. The itinerary in Paris included a walking tour with metro instruction as we visited Le Marais with the ritzy Place du Voge and the Jewish Quarter. We also visited Montmartre with it's sweeping views of Paris from it's perch above the city. The tours were fantastic and helped us to orient to the city so that we were able to easily get around during our ample free time. It was fun to try the local food, wine and delicious patisseries. We found the Parisians to be extremely accomodating and friendly. Movement to the ship, docked in Le Pecq a Paris suburb, was again seamless and we were greeted by the amazing Rolf staff. One cannot help but notice the expert leadership and training provided by Viking as we always felt a general happiness/professionalism from the entire team. This happiness magically extends to the passengers, making for a refreshing feeling of civility so missing on some of the larger cruise ships. We have to acknowledge MiMi the cruise director who is a tour de force with her finger on the pulse of not only her guests needs but the smooth functioning of the crew ad tour guides. From here, every excursion: St. Germain en Laye, Rouen, Monet's Garden, Normandy, Les Andelys, Versailles and Malmaison were led by licensed tour guides on comfortable motor coaches. It was nice to have the organized tour in each town and then to have time to explore and shop on our own. Everyone should try the French Chocolates with award winning shops at each port. The food on the Rolf was memorably good. The week went by way too fast and we were sorry to leave the ship and all of our many new friends. My husband and I decided to extend our trip to the Loire Valley on our own and Viking graciously helped us with transportation to the train station. The flight home was smooth as well. We are planning our next Viking Cruise for next year to Japan and China! Read Less
10 Helpful Votes
Sail Date: October 2017
In general, cruises have never appealed to us. However, the idea of being on a river and getting off each day to explore and the specific itinerary convinced us to give it a try. We were not disappointed. In fact, we had a trip beyond our ... Read More
In general, cruises have never appealed to us. However, the idea of being on a river and getting off each day to explore and the specific itinerary convinced us to give it a try. We were not disappointed. In fact, we had a trip beyond our expectations. The local guides were superb! We enjoyed their in-depth knowledge as well as the personal anecdotes they shared. The ship's crew was an unanticipated surprise. Although we expected them to be polite and helpful, this crew was totally engaged with the passengers and really provided an extra level of service and comfort. Being somewhat of a neatnik and a planner, I was delighted by the level of organization and all the little things that were planned for and thought of by the crew and Viking. Last but not least at all, France and all the excursions were fantastic! We went non-stop and enjoyed a mix of included excursions, purchased excursions and exploring on our own. The food was excellent and provided a lot of choice for all palates. I'm already thinking about where my Viking River Cruise will take me. Read Less
Sail Date: October 2017
We were greeted at the airport and quickly transported to the boat at Le Pecq, just outside Paris proper. Upon our arrival we were impressed with the quick check-in and friendly staff. The two main reasons we picked this particular cruise ... Read More
We were greeted at the airport and quickly transported to the boat at Le Pecq, just outside Paris proper. Upon our arrival we were impressed with the quick check-in and friendly staff. The two main reasons we picked this particular cruise was to visit Monet's property in Giverny and the D Day landing sites. Both moving and unforgettable. The other sites and cities were like the "whipped cream" on top of the cake. Vernon, Rouen, Les Andelys, were all delightful and a wonderful experience. All in all one of the best trips my wife and I have ever experienced. The room and the overall ship accommodations were Five Star! Our meals were memorable to say the least. Just a wonderful time. Meeting and getting to know some of our fellow passengers was enlightening. The talks by the ship's tour director and hotel manager were quite interesting and helpful to us in anticipation of the next day's tours. Read Less
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