Sail Date: May 2018
Nothing Compares to Paris in the spring. My sister and I had planned a different cruise the year before but due to an accident we cancelled the trip. (A word of advice BUY insurance). This cruise meant so much to both of us. I cannot ... Read More
Nothing Compares to Paris in the spring. My sister and I had planned a different cruise the year before but due to an accident we cancelled the trip. (A word of advice BUY insurance). This cruise meant so much to both of us. I cannot praise the crew enough. From the moment we landed we were treated like VIP’s. The ship was beautifully decorated,the food outstanding,the staff excellent. A special shout out to Mimi our cruise director, Nicky who sang and played every evening. The tours were delightful,especially the Giverny where the home of Monet gardens are located. Words cannot begin to describe the beauty there. After the cruise my sister and I spent 5days in Paris, we arranged this on our own. Paris,what’s not to love about Paris, it pulses life, culture , architecture,history, the people were very kind and friendly. Viva la France. Ship come and ship go, there are large ships and small ships but friendship is the best ship of all. Thank you for a memorable time. Read Less
Sail Date: May 2018
We took our grandson on the cruise of his choice as his graduation from Middle School. He could have chosen any one of many cruises with Viking River or another cruise line, but he wanted to see both Paris and Normandy. He was not ... Read More
We took our grandson on the cruise of his choice as his graduation from Middle School. He could have chosen any one of many cruises with Viking River or another cruise line, but he wanted to see both Paris and Normandy. He was not disappointed, nor were we. He had studied beforehand so he knew many of the places we went to and that added to his enjoyment, I'm sure. Our flight arrived so early, that Viking provided us with an addition excursion for four hours downtown with an excellent map in hand. It was wonderful. Then we ended our trip with the Night tour of the City of Lights. It could not have been better. We had photos of the Eifel Tower by day and by night, close by and at a distance. We could not have asked for more. I should add that each port satisfied his and our interest in historical sites. Words fails me in describing how moving the Normandy portion was. My grandson appreciated the friendliness of the crew for a not often seen teenager onboard. The dining stewards were especially helpful in answering his questions. He also was elated to choose the watercolor painting class because he is interested in art. Next year our granddaughter will begin researching her choice of river cruises and we can do it all again! Our cabin was a tad small, but we seemed to be in it only for sleeping. A river cruise was a good fit for us because it was easy on and easy off with little time wasted on the procedure. We also appreciated the variety of meals, some fitting our locale. Read Less
Sail Date: May 2018
Had never been on river cruise before. Picked this cruise because wanted to go to Normandy. The staff were all very friendly and wanted to do anything to help you. The food was super good, well presented whether buffet or table service. ... Read More
Had never been on river cruise before. Picked this cruise because wanted to go to Normandy. The staff were all very friendly and wanted to do anything to help you. The food was super good, well presented whether buffet or table service. Viking handled air arrangments. Met us at the Paris airport and quickly got us to the ship.The excursions included in the tour package were all we needed to keep us well occupied. The tour guides were very knowledgable of the areas where they were leading. The only extra excrusion we booked was "Paris at Night" because we wanted to see the Eiffel Tower at night. This was one of the highlights of the entire trip. The most impressive part of the trip was the opportunity to see Omaha Beach and the American Cemetery, certainly a moving experience. We are glad to recommend Viking and hope some day to do another Viking cruise. Read Less
Sail Date: May 2018
Outstanding service, food, and shore excursions. We had been on one other Viking cruise (16 years before) and, if anything, everything was even better. The staff is efficient, polite, and friendly. The ship is well maintained. The ... Read More
Outstanding service, food, and shore excursions. We had been on one other Viking cruise (16 years before) and, if anything, everything was even better. The staff is efficient, polite, and friendly. The ship is well maintained. The excursions (both those included and those that are extra) are well-chosen, and the local guides were all excellent. This was their Paris and the Heart of Normandy trip: The standout was Monet's Gardens at Giverny. We got there early enough to avoid the worst of the crowds so we could really appreciate the beauty of the house, gardens, and town. There were many demonstrations (cooking, watercolors), lectures (Joan of Arc, Impressionism), and entertainers (singers and musicians) and two game nights to keep everyone entertained. Those we attended were both fun and informative. The food was excellent. One member of our party has a food allergy (gluten) and the waitstaff was very helpful. (This allergy was also discreetly communicated to the restaurant where we ate lunch the day we went to Normandy.) We are saving up for another Viking cruise. Read Less
2 Helpful Votes
Sail Date: April 2018
Based on advertising and friend recommendation Nothing special, wait staff and bartenders were GREAT. Cruise Director (Mimi) was terrible spoke to us like we were children. Referred to Joan of Arc as “Joanie on a pony” an ... Read More
Based on advertising and friend recommendation Nothing special, wait staff and bartenders were GREAT. Cruise Director (Mimi) was terrible spoke to us like we were children. Referred to Joan of Arc as “Joanie on a pony” an insult to all concerned Food was not of the quality I expected. Waited in line at the unorganized buffet only to find the main course was hot dogs and kraut. Room (least expensive) had an on and off sewer smell. Didn’t, bother to complain. They advise spend less time getting there and more time being there. Shipwas 45 minutes from downtown Paris. Visit to Normandy beaches was TWO HOURS by bus Certainly can not recommend this cruise especially given the premium price Won’t choose this carrier again. Way over hyped. Returning passengers said this was not typical Viking cruise. It was typical for us so that is all I can say Choose carefully !,! Read Less
Viking Cruises, Community Team has responded
Thank you, kmaior9529, for taking the time to provide a detailed review of your recent cruise aboard Viking Rolf. The treatment you’ve described from your onboard director, as well as your stateroom experience, is troubling and we want to assure you that this is unusual. Though we are sorry to learn that our culinary offerings and onshore tours did not meet expectations, we are grateful for this opportunity to collect your feedback for review by our Executive Team. Even still, should you like to should you like to share additional comments about your Viking Experience, we would welcome a discussion at TellUs@vikingcruises.com. We hope to hear from you, and wish you a restful day.
Sail Date: April 2018
We had heard so many accolades from friends about Viking's cruises we wanted to try one with friends. From the very first contact with Viking reps at the Airport in Paris, Viking's service was outstanding. The ship was immaculate and ... Read More
We had heard so many accolades from friends about Viking's cruises we wanted to try one with friends. From the very first contact with Viking reps at the Airport in Paris, Viking's service was outstanding. The ship was immaculate and very hospitable. The small size and "free range dining" allowed us to meet many new friends and share experiences. The food on board was absolutely wonderful...ALL MEALS. The service was extraordinary. Our Cruise Director, Lionel was the best. He was truly a showman and put together great entertainment packages for us throughout the cruise. The excursions were very well planned and coordinated. He made a great cruise superb! Don't know what you're paying him, but it's not enough!!!!Each guide we had was terrific, in that ,they were very knowledgeable and very responsive. There seemed to be the right amount of free time and guided tours if you so desired. I do wish there had been more time at the Beaches of Normandy, but we do understand the travel/time restraints on all. All in all we had a wonderful experience and will return for another Viking cruise...WELL DONE! Read Less
6 Helpful Votes
Sail Date: December 2017
We had previously taken the cruise on the Rhine, so we were excited to take the Seine River Cruise. If you have no problems, you can have a great time on a Viking River Cruise. Unfortunately, they decided to route us from New York City, ... Read More
We had previously taken the cruise on the Rhine, so we were excited to take the Seine River Cruise. If you have no problems, you can have a great time on a Viking River Cruise. Unfortunately, they decided to route us from New York City, via Dublin, to Paris. Our Delta flight was delayed five hours because of lack of staff, so we missed two connecting flights. We called the weekend staff at Viking and were told that the flight problems weren't their problem, and they couldn't help in any way. We had to stay in Dublin overnight, and when we finally arrived in Paris, we had to take a taxi to the ship. Viking sent someone to pick us up, but they told us that they did not send an escort, and the escort did not see us. The ship does not dock in Paris, it is about a half hour to the City. When we finally got to the ship, we were told that people have these transportation problems all the time, and we should be happy we finally arrived. We missed the first night and day of the vacation, and I was so aggravated that I had a hard time enjoying anything. Viking did not even offer us a drink as compensation. When we arrived home yesterday, a Viking representative offered us a voucher for a future trip. We will never use Viking again. They used to be an excellent company, but I guess they decided to skimp on customer service. Beware! Read Less
4 Helpful Votes
Sail Date: December 2017
We are not new to Viking, indeed this was our 10th river cruise with them and we have loved them all. The staff are always outstanding, great food, great excursions, great experience. This was, however, our first experience of an ... Read More
We are not new to Viking, indeed this was our 10th river cruise with them and we have loved them all. The staff are always outstanding, great food, great excursions, great experience. This was, however, our first experience of an "Explorer Suite". It was truly awesome. Nothing was overlooked. Chilled champagne on check in, mini bar, flowers, fruit, snacks, a generous double aspect lounge with side and rear balcony, Juliet balcony on the bedroom, roomy wet room style shower.....absolute luxury. Rolf is one of the new fleet of long ships which are all beautifully appointed. Paris was wonderful as always and the cruise includes some fabulous places you might otherwise never find. The excursions using local guides and the quiet vox machines are always excellent. On-board entertainment is a little limited because these are small ships but by the end of a great day low key entertainment works fine. Recommended Read Less
2 Helpful Votes
Sail Date: November 2017
My wife and I were looking for a memorable trip to celebrate our recent retirements. Our Viking River Cruise from Paris to Normandy proved to be the perfect solution. We chose to extend the trip with the 3 day Paris pre-package. From ... Read More
My wife and I were looking for a memorable trip to celebrate our recent retirements. Our Viking River Cruise from Paris to Normandy proved to be the perfect solution. We chose to extend the trip with the 3 day Paris pre-package. From the minute we were met at the airport Viking provided exactly what was advertised, a worry free trip. We stayed at the Rochester Hotel which is a minutes walk from the Champs Elysee, the metro and many attractions. The hotel was beautiful, spacious and well provisioned. Breakfast was delicious, with everything one would want to start the day (European and American). We especially enjoyed sitting in the cozy bar each evening, meeting our co-travelers and talking to Vincent, the bar tender. The itinerary in Paris included a walking tour with metro instruction as we visited Le Marais with the ritzy Place du Voge and the Jewish Quarter. We also visited Montmartre with it's sweeping views of Paris from it's perch above the city. The tours were fantastic and helped us to orient to the city so that we were able to easily get around during our ample free time. It was fun to try the local food, wine and delicious patisseries. We found the Parisians to be extremely accomodating and friendly. Movement to the ship, docked in Le Pecq a Paris suburb, was again seamless and we were greeted by the amazing Rolf staff. One cannot help but notice the expert leadership and training provided by Viking as we always felt a general happiness/professionalism from the entire team. This happiness magically extends to the passengers, making for a refreshing feeling of civility so missing on some of the larger cruise ships. We have to acknowledge MiMi the cruise director who is a dynamo with her finger on the pulse of not only her guests needs but the smooth functioning of the crew ad tour guides. From here, every excursion: St. Germain en Laye, Rouen, Monet's Garden, Normandy, Les Andelys, Versailles and Malmaison were led by licensed tour guides on comfortable motor coaches. It was nice to have the organized tour in each town and then to have time to explore and shop on our own. Everyone should try the French Chocolates with award winning shops at each port. The food on the Rolf was memorably good. The week went by way too fast and we were sorry to leave the ship and all of our many new friends. My husband and I decided to extend our trip to the Loire Valley on our own and Viking graciously helped us with transportation to the train station. The flight home was smooth as well. We are planning our next Viking Cruise for next year to Japan and China! Read Less
Sail Date: November 2017
We have always wanted to visit Paris and Normandy. The ideal trip along the Seine with all the beautiful sights. We have done river cruises with Viking in the past and they have always been great. We arrived in Paris three days early ... Read More
We have always wanted to visit Paris and Normandy. The ideal trip along the Seine with all the beautiful sights. We have done river cruises with Viking in the past and they have always been great. We arrived in Paris three days early and had a great tour of the city. The hotel was great and centrally located. We loved our room which had a balcony. We went with two very close friends and enjoyed eating all our meals together. All of our meals were fantastic. We took advantage of our shore excursions and enjoyed Normandy the most. It was very emotional and inspiring. The crew was tremendous. They made us feel as if we were the most important people on the ship. We got to know them and their backgrounds which made the cruise special. On our last day in Paris, which was at the end of the cruise, we took a bus around the city and saw the Eiffel tower at night. The tower lights up every hour and it is a magical sight. Read Less
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