92 Viking River Viking Egil Cruise Reviews

We are very dissatisfied with the overall ‘cruise’ experience and the compensation offered by Viking to make up for the changes in our anticipated vacation - a 7 day CRUISE on the Romantic Danube River. Our group of three couples ... Read More
We are very dissatisfied with the overall ‘cruise’ experience and the compensation offered by Viking to make up for the changes in our anticipated vacation - a 7 day CRUISE on the Romantic Danube River. Our group of three couples was aware of the low water situation a week prior to the scheduled sailing. We contacted Customer Relations on the Monday, August 13th requesting an opportunity to cancel our trip and plan our own itinerary since we were all committed to non-refundable airfare. Customer Relations refused to allow us a full refund prior to the trip and requested that we travel to Europe, embark the ship, and then file a complaint within 24 hours if we were still dissatisfied. We were officially notified by Viking Tuesday, August 14th at 6:16 p.m. that water levels were low and that the itinerary had been changed. We again reached out to viking and left a voice message that we were interested a refund and scheduling our own trip. We did not hear back from her before it was time for us to travel. We flew to Europe and took the train to Nuremberg. Fortunately we took an early train or we would have missed the bus to the ship. We quickly realized how disorganized, stressful and disappointing the trip was going to be. The refreshments at the Le Méridien Grand Hotel Nürnberg were second-rate and were depleted when we arrived. We received mixed instructions from the Viking representatives on hand, an apparent foreshadowing of the days ahead of us. The bus left earlier than we were earlier told, we had no time to explore Nürnberg. After a 2 hour bus ride, with no comfort stop, we arrived in Passau and embarked the Egil on August 18, 2018. Upon arrival we discovered our cabin’s view was blocked by another ship. We did however have a great view of the other ship’s guests dirty socks drying on their deck chair. Eventually the ship moved and we had a view, sadly our friends who were on the other side of the ship now had a blocked view. The night of the 18th the on board crew relayed to us the itinerary changes for the next day. They said they were unable to tell us about the rest of the cruise days because conditions downstream were volatile and changing. We were told that the excursions the next day would be leaving at 8:00 a.m. by motor coach. Unlike most of our fellow passengers we are not retirees. We are employed individuals who came on vacation to relax and get away from the stresses of our busy work lives. We anticipated relaxing evenings on board, cocktails in hand, long restful nights of sleep, awakening leisurely in port before excursions in the adjacent port. Getting up at 6:30 a.m. was not any of our ideas of a good time. None of us wanted to get on a bus first thing in the morning. We therefore skipped the excursions on the 19th and filed an official complaint, as your brochures instruct passengers to do, within the first 24 hours of embarking. Hotel Manager Davis Thomas relayed our complaint to Customer Relations via email that day. On Sunday, August 19th, Mr. Thomas relayed to us that because the water levels were out of the control of Viking Cruises, no refund of our expenses would be given. We were very disappointed and frustrated with the lack of refund or financial compensation offered. Viking’s offer of 25 percent off a future cruise was completely a slap in the face. We wanted to get off of the boat, not think about planning a return cruise! We wanted to get off and derive our own itinerary. We are very capable of doing so and it would have allowed us to have the relaxing, stress-free vacation we anticipated. While we realize that the water levels are out of control of Viking, what was in Viking's control was the forthcoming communication of information and/or the opportunity to offer financial compensation that would have helped to make us feel less trapped and less taken advantage of. It was very difficult to have our itinerary communicated to us piecemeal by the crew and we feel strongly that this was done intentionally. When we arrived in Budapest we saw a Viking ship that we were told had been stuck there for a month! So, Viking was aware of the water conditions downstream and was not forthcoming with that information. Our trip was not relaxing. We spent many hours on motor coaches. We spent only 1½ days cruising. We were deprived of hours of relaxation on board that we had looked forward to for over a year. We came home stressed, frustrated and feeling that we had been taken advantage of by Viking Cruises. Our outreach to Viking has been just as stressful as the trip. They first offered 25% off a future cruise, then 50% off a future cruise, and then finally $500 with the condition that we sign a non-disclosure statement. Obviously, those offers have been declined in favor of informing as many people as we can so that others will make more informed decisions regarding who they cruise with. Choose a company that will stand behind their Customer Service pledges. Choose a company that will be honorable. Choose a company that will not take your money and keep it regardless of the product they provide. Read Less
Sail Date August 2018
Where to begin?!?! It was disappointing from beginning to end. We actually "river cruised" 1 1/2 days versus the 7 days we were expecting. We were bussed around, lied to, stuck in an industrial "port" for three days, ... Read More
Where to begin?!?! It was disappointing from beginning to end. We actually "river cruised" 1 1/2 days versus the 7 days we were expecting. We were bussed around, lied to, stuck in an industrial "port" for three days, had our excursions cancelled (and only told "Viking is not offering these excursions at this time") A refund for the excursions that we paid for still has not been received after almost SIX months! I know there is a lawsuit from one of the travelers on our ship. We sent a letter to the head of customer relations, but guess what: we didn't get any response. They do NOT take care of their customers and blame everything on low water levels that they can't control.....which has been going on a LONG time. This is their business! They need to understand what customers expect and treat them fairly!! I can't recommend this company. Do your homework and read reviews carefully! Read Less
Sail Date August 2018
Many people recommended Viking. Food choices poor. Gristle steak. no sweet wine so they added sugar vanilla ice cream with banana slices in it - ugh! Don't take Heurigen Evening wine tasting - terrible. Szentendre tour ... Read More
Many people recommended Viking. Food choices poor. Gristle steak. no sweet wine so they added sugar vanilla ice cream with banana slices in it - ugh! Don't take Heurigen Evening wine tasting - terrible. Szentendre tour was to have open air museum but it was closed and they did not tell us but they sure charged us. Changed Hotel as we had taken the two extended days in Budapest but did not tell us. Had to get our own bags at hotel. Don't take room 101 you are right under the desk and entrance to boat. People left boat at 3 am and rolled luggage over our heads. We had that room as it was the last one available when we signed up. Don't pay for a balcony as Viking double docks and triple docks ships so you can't use your balcony and not be about 3 feet from the ship parked next to you. Nice. Program Director gave so much info so fast on disembarkation. Why? Seniors on board. Print it out and hand it out so we have it in front of us. Poor planning. Read Less
Sail Date April 2018
We too had a bad experience due to a broken lock. We shared the horrible port with 3 other Viking ships. Cement factory working through the night. Homeless family living under bridge. Not the picturesque view we imagined to have. We ... Read More
We too had a bad experience due to a broken lock. We shared the horrible port with 3 other Viking ships. Cement factory working through the night. Homeless family living under bridge. Not the picturesque view we imagined to have. We spent three days traveling by bus from boat at dock. Sunday, we traveled 20 minutes each way to see sites ofcity of Nuremberg. Then Monday, Nuremberg to Regensburg(4 hours round trip) - back to horrible port, then Nuremberg to Passau (7 hours round trip)- back to horrible port, then on Wednesday finally on a bus once again Nuremberg to Ybbs(6 hours) to be transferred to Viking Gulliveg. Viking knew on June 22 locks were broken and contingency plans needed to be made. This was the best they could come up with?? Shame on them! More time on bus than traveling the river. Their response? A voucher to use for future travel. No credit for "time served" on buses. No apologies. Just matter of fact.. this is what we are offering. This was our first river cruise. Not sure what was more disappointing...The broken lock with our "port view", Viking's "best" contingency plan of more than 20+ hours on a bus, or Viking's response. Read Less
Sail Date June 2019
European heat wave while we were there. The excursions were incredibly hot temperature wise, so much so, that I had to take frequent breaks whenever I could find shade. We were there during a drought of sorts so we were not moving for ... Read More
European heat wave while we were there. The excursions were incredibly hot temperature wise, so much so, that I had to take frequent breaks whenever I could find shade. We were there during a drought of sorts so we were not moving for the last three days. That's fine; they don't have control over that; I completely understand that, but it felt like the excursions were then just thrown together and some were cancelled, of course. A few of our excursions included a local meal...the food was just not good (I'm being polite) which included the Sound of Music tour lunch. It was so incredibly hot during these lunches, as well, that I couldn't enjoy the food. The places we went were nice, but no cool interior air. I wasn't happy with 7:00pm dinner time. I would have liked a choice, at least, to dine earlier, but I knew this going in. I thought it would be ok, But dinner was usually over around 9:00. I will say this...they have great food choices, but when I asked the waiter one night to have my salmon cooked medium rare (as it was completely overcooked the day before) he replied with "I have no control over that; they all go in at the same time." I didn't like that response, but took my chances, and yes, it was overcooked again. I just didn't order that again. Sorry, Viking, it was too hot, but I know you don't have any control over that. They do have an amazing cruise director, Oliver. The bartenders were outstanding. The housekeeping service was also great. Read Less
Sail Date July 2018
We took a Viking river cruise from Budapest to Prague. First the good things: 1.) The crew was great. Very helpful. They communicated with passengers and some even remembered names. I would rate the ship staff as A++++++. 2.) ... Read More
We took a Viking river cruise from Budapest to Prague. First the good things: 1.) The crew was great. Very helpful. They communicated with passengers and some even remembered names. I would rate the ship staff as A++++++. 2.) Budapest and Prague were fantastic. We had good weather and the cities were beautiful. The boat took a river cruise at night in Budapest and the view was spectacular. 3.) Get the silver spirits package. Worth every penny if you want a good glass of wine at dinner or a cocktail in the evening. 4.) Food was good considering the limited kitchen space available for preparation. Now the bad: 1.) When not on shore, it is boring. There is nothing to do on the boat. As one passenger said: "my wife and I sit in the common area and play gin rummy, we could do that in our kitchen" 2.) Spend any money you receive as "shipboard credits". Any left over cannot be cashed out or used for tips. However, you are not told this at the beginning of the trip. In our case this was accrued as the result of billing errors at the time the trip was set up and frankly, I feel like I was ripped off. 3.) Prepare for spending a lot of time in locks looking at steel walls while the boat goes up. Again - boring 4.) Rooms are much smaller than equivalent on cruise lines and lots of things rattle. Our air conditioner sounded like a jet engine. In fairness, the crew did fix our problems but we often had to put up with them overnight. I doubt we will take another river cruise. Read Less
Sail Date June 2017
The river cruise certainly has potential for an incredible vacation. The pace of seeing the countryside go by, and falling to sleep to the gentle forward movement are both unique and highly pleasurable. The final approach to Budapest was ... Read More
The river cruise certainly has potential for an incredible vacation. The pace of seeing the countryside go by, and falling to sleep to the gentle forward movement are both unique and highly pleasurable. The final approach to Budapest was incredible and the Viking Egil was a beautiful ship. Overall though, Viking cut too many corners and by the time our trip was over, I was ready to be done with it. The food and drink were inferior. I admit, I am serious about food. I am an avid gardener and cook. Most of what I serve is made from scratch, usually from my garden and the farmer’s market. When I eat processed food, its unusual, and I’m thirsty. I was thirsty all the time on the trip. This was also very disappointing to me, as one of the reasons I go to Europe is for the very quality of the food. The final dinner, as we approached Budapest, featured Hungarian goulash, prepared by the Hungarian chief. Sounds like a slam dunk, good move, right? Not quite. What was served were chips of beef on a plate, covered with a brown colored sauce. I don’t know what that was. Hungarian goulash is a soup. The cruise package includes beer and wine with meals. These come from Viking labeled bottles that are clearly inferior. I’m not a big drinker, and it was a surprising cheapness on a luxury cruise, but not a big deal until we were in Germany, sampling world quality beer onshore. After that, forget it, it angered me. We paid a king’s ransom for that trip. I only have one beer or glass of wine with my meal. Viking saved money on that one serving, but lost a customer right there. You should be prepared that the majority of you time will not be spent seeing European sites. The outings pictured in the brochures are very short. The onshore day usually began at 10, assembling in the parking lot for bus transport that took between 30 minutes to 2 hours. Their goal seemed to be to get us back to the ship by 4pm, so you see the excursion itself was very short. The tour guides varied in quality from funny, insightful and truly delightful to a complete waste of expensive vacation time. Be aware that the tour guides will expect a tip, as will the entire ship crew and program director, separately. You should factor in another $500 for tips. Where your time will be spent is fraternizing with your fellow shipmates on the ship. All meals are served at tables of 6 to 8, although you can opt out and have a casual meal on the deck. After dinner, people move to the lounge where there is music, sometimes dancing and more drinks. These drinks are charged to your room. It is important to consider how this will sit with you. The clientele for these trips are almost entirely white, over 60, church going Christian, conservative, affluent Americans. Ours included a boisterous contingency from Texas. If that is a demographic you want to spend your vacation with, you will enjoy it. If not, you will find it uncomfortable, tedious or boring. Dinner was enough for us. The stacked docking, or double docking was my safety concern. This is a practice where a single slip is used for 2 or 3 ships. The first is roped to the pier, the 2nd and third are attached sideways. You enter the middle or outside ship by passing through the first and second. Usually, the middle ship stunk terribly of mold or mildew and sewage. This stacked docking required us to close the curtain, making the stateroom claustrophobic and rendering the balcony unusable. They run the generator when they dock like this for some reason, and that is a constant noise that reverberates between the ships. What concerned me the most though, was that the only means of exit during these dockings was through the stateroom room and down the ship's hall. This lack of egress would be illegal in a hotel or apartment. I have traveled a lot. I filled my last passport and needed to have additional pages put in, not once but twice. I understand and completely expect that disappointments and inconveniences are a part of travel. You have to suck it up, and go on with a smile to enjoy the rest. My overall complaint on this cruise though, was that there was something to suck up every day and that is just not acceptable for the price we paid. My specific complaint is that the stacked docking is a safety concern and with no means of exit, eventually someone will lose their life, trapped in a fire on a Viking ship. Read Less
Sail Date April 2016
I enjoyed being on the boat, watching the scenery go by and falling to sleep with the movement. Almost everything else was a bust. Being an experienced traveler, I understand and expect that I will be required to suck up some inconviences ... Read More
I enjoyed being on the boat, watching the scenery go by and falling to sleep with the movement. Almost everything else was a bust. Being an experienced traveler, I understand and expect that I will be required to suck up some inconviences and disapointments on a vacation, but when this is true everyday in some way or another, there is a problem. I am an avid gardener and cook. One reason I like to go to Europe is for the very quality of the food. The cruise food was good for breakfast and that spread was incredible. I can't say as much for the other meals. I would say, if you like Applebees, you will probably enjoy this cruise food. I know from experience that I get thirsty when I eat processed foods and I was very thirsty after eating the cruise meals. One meal was particularly disappointing. As we were approaching Budapest, the Hungarian chief prepared what was called goulash. What was served was chips of beef covered in a sauce. Hungarian goulash is a soup. The cruise included free beer and wine with the meals. These were poured from Viking labeled bottles. These products were clearly inferior. While it was, initially, just another "suck it up" irritation, it became truely abnoxious as we traveled through Germany and sampled some of the world's best beers when we were off the ship. I am not a heavy drinker, and Viking only found cost savings in my case on a single serving of beer per day. For what we paid for the trip, that was unreasonable. The outtings were short. Each excursion involved assembly in the parking lot and ussually a bus trip of 30 minutes to 2 hours. When the assembly started at 9 or ten, and concluded by getting us back on the ship by four, the tours you see pictured in the brochures are often as short as one hour. The guided tours are of mixed quality, rangeing from inciteful, fun and highly educational to a complete waste of expensive travel time. Be prepared that tips are expected everywhere on this "all inclusive" trip, including the tour guides. My most serious complaint was with the double docking. In many ports, especially in Germany, Viking only used one slip for as many as three ships, connecting the ships sideways. If you are paying extra for a balcony, it is a complete waste when this happens. The side of the ship with the most exclusive staterooms is always in the outside, but even those may be locked in when they connect three boats. You pass through the boat on the dock side, and several times the stench on that boat was bad. It was some combination of mildew and sewage. I found it very claustrophobic, but it also is a safety hazzard. There is no way off the boat through the window, only the single route though the stateroom door, then down the hall. I'm not sure how that even passes safety regulations. It would be a deathtrap in a fire and would never be allowed for a hotel or apartment. You end up spending evenings socializing with your shipmates. Every dinner you are seared at tables of 6 and 8 travelers, followed by cocktail parties in the lounge, where alcohol is additional, and is charged to your room. This can get tedious or worse. You have to feel your way around all the lifestyle, political and religious issues Americans feel so strongly about. Affluent, older, Christian, conservatives are going to find themselves most suited to this socializing. Overall, I'm glad to have gone, but we spent A LOT of money on this, and I would say it was a very poor value. We were given vouchers to apply toward a future cruise, but we chose to take half the value in cash. We might try a National Geographic cruise, but not Viking again. Read Less
Sail Date April 2016
The Egil was a very nice ship and the staff was top notch. Embarkationand disembarkation were smooth, and the pre-add-on was especially good. The food was excellent. The cabin was as described, although we did not expect our window to be ... Read More
The Egil was a very nice ship and the staff was top notch. Embarkationand disembarkation were smooth, and the pre-add-on was especially good. The food was excellent. The cabin was as described, although we did not expect our window to be so high that we could not see out of it. We were very disappointed with the scarcity of evening entertainment and the lack of much day-time cruising. We enjoyed all the guided city tours, but felt that two of the optional excursions were not worth the time or money. The excursion to Szentendra was billed as a visit to a quaint arts and craft village, but was actually not much more than many souvenir shops, with a smattering of crafts. And the Open-Air Museum was not staffed with guides to tell us what we were looking at. It was obviouslyy a "work in progress". However, the goulash-making and lunch were great fun. Additionally, the Lipizzaner Stallion excursion in Vienna was a total waste of time and money in our opinion. Our guide was not a rider (as described in the brochure), and at first we were told (not so nicely) that we could not take any pictures, although the guide did get permission for us to do so outside where several stallions were peering out of a stable. Most of us were expecting to actually see a horse being ridden, but the only thing we saw were the backs and heads of the stallions in the stable. We were shown pictures of the stallions performing, but not told much about them. It's always good to learn something, but this was not worth $200, even with the cafe stop! We would not recommend this particular tour to anyone. Even so, we hope to take another Viking tour in the future, but we will be wiser in our choices of options. Read Less
Sail Date September 2017
We did our first river cruise in August on the Viking Egil. We had a pleasant time but not an exceptional time. Wee were very frustrated by three things: 1) we had received a $200 referral credit from some friends who had used Viking ... Read More
We did our first river cruise in August on the Viking Egil. We had a pleasant time but not an exceptional time. Wee were very frustrated by three things: 1) we had received a $200 referral credit from some friends who had used Viking but the credit never showed up in our account despite a call to Viking in June confirming the amount and our our August cruise. Certainly feels like Viking pulled a fast one. The worst was that they refused to respond to multiple requests for an explanation. So, caution is warranted when dealing with Viking. 2) Unlike most of the guests on board, I am not retired and needed to work each day for a short period of time. The ship was advertised to have wifi but in reality it barely worked at times. Its 2017. This could easily be remedied by Viking...but wasn't. 3) the beds were not very comfortable. I expected something a little more hotel-like. The tours were very good and the guides were generally great. You can probably get something similar on the getyourguide app. All in all, it was nice but not great. They pulled a fast one with the on-board credit. You could easily rent a car and do a similar trip for a lot less money but the convenience of a cruise will appeal to many. Maybe we'll do another river cruise one in 20 years. Read Less
Sail Date August 2017
The Viking River Cruise had been recommended by several of our "traveling friends". We were disappointed to find that the itinerary caters to a more sedentary customer. The staff was quite pleasant and the boat was clean and ... Read More
The Viking River Cruise had been recommended by several of our "traveling friends". We were disappointed to find that the itinerary caters to a more sedentary customer. The staff was quite pleasant and the boat was clean and comfortable...but do not book one of the suites---there is no special service for you once you are on board---just a bigger room. The posts visited were quite interesting but there is more time spent on motor coaches than seeing the sights and very limited walking and time in the fresh air. The food on board was adequate but lacked diversity and could benefit from more healthy choices on the menu. This cruise is designed for a non active crowd that is spending their days sitting on buses and at dining tables and is not interested in learning about the region. I would consider these things when choosing Viking. Great staff, clean and well appointed rooms but work to be done on the excursions, entertainment and dining. Read Less
Sail Date September 2016
For our first river cruise we chose the Romantic Danube from Nuremberg to Budapest. Our vessel was the Egil and it was the first cruise of the season for the crew. You would not have know in as the ship was so well run. The crew from top ... Read More
For our first river cruise we chose the Romantic Danube from Nuremberg to Budapest. Our vessel was the Egil and it was the first cruise of the season for the crew. You would not have know in as the ship was so well run. The crew from top to bottom was excellent and took care of all our needs. The were so warm and friendly. The evening presentations were full of humor. Dining was very good with choices for everyone. We enjoyed meeting new people while we dined. There was a small issue we were warned about just prior to the cruise. The lock in Nuremberg was closed for repairs so our ship was docked in Regensburg and we were bused back and forth to Nuremberg the first and second day of our cruise. It was not a huge inconvenience. The included excursions were very good as were the optional ones. The prices for cocktails were very reasonable. We have a veranda cabin with a balcony. It was set up very well. All spaces were used to maximize storage. The shower had great water pressure. Daily we had a large glass bottle of water which was refilled daily to drink. The bed was comfortable and the a/c and heat worked well. There were outlets for charging phones. The cost for laundering clothes was not too expensive. We will do another river cruise again. Read Less
Sail Date April 2019
Family Christmas cruise from Nuremberg to Budapest....what a wonderful way to experience the best Christmas Markets in all of Europe. A must for any family wanting to share and create Holiday memories. The Christmas markets are an ... Read More
Family Christmas cruise from Nuremberg to Budapest....what a wonderful way to experience the best Christmas Markets in all of Europe. A must for any family wanting to share and create Holiday memories. The Christmas markets are an absolute must, with handmade goods including Christmas ornaments and souvenirs, local foods, mulled wine and great beers. Add in the local history and culture of each destination and it creates unbelievable memories. River locks along the Danube are also a fun and interesting experience as you travel along the river watching the scenery. Viking does it better than anyone! Great cabin accommodations, shore excursions that are included, enjoyable and fun, fabulous service and staff, nice dining and drink options and a great way to see and experience Europe. The ships are comfortable, modern and beautiful. Very relaxed cruising, with no pretentious atmosphere. This was our second Christmas cruise with Viking and we look forward to traveling more with Viking in the future! Read Less
Sail Date December 2018
Sailing with Viking is living in a 5 star hotel with a 5 star restaurant every single day. The rooms have been cleverly arranged to make the best use of space. The meals are local to the area, and there is something for everyone. I ... Read More
Sailing with Viking is living in a 5 star hotel with a 5 star restaurant every single day. The rooms have been cleverly arranged to make the best use of space. The meals are local to the area, and there is something for everyone. I love several things about Viking that cannot be gotten elsewhere without paying an exorbitant price. They are: free WIFI, free excursions in every port, and free wine, beer, or soda with lunch and dinner. I felt so relaxed to not have to count my money with my drinks, I also have family that I need to be in touch with due to health concerns. Daily contact through WIFI was such a relief. When I travel, I prefer to take advantage of the local area. The fact that this is already coordinated and included gives me a very satisfied feeling for my trip. I love all of the excursions I have been on! Laundry service is also excellent. Another guest spilled a full glass of red wine all over my very light colored pants. Our housekeeper was able to remove it all!! Some things I did not like as well as the last time I sailed with Viking from Paris to Normandy. They are: the chef was not as talented on this trip compared to the French trip. The food quality was not as good Also, our waiter was not as attentive as others on this trip and my French trip, disappearing during our meals and not filling our wine and water glasses when needed. We did not even see him in the room. Both of those situations were unfortunate. We were with a large group and had lots of fun. We joined with many others on board and had fun after hours in the lounge. Overall, Viking is my favorite sailing line. It is head and shoulders above all the rest. Read Less
Sail Date October 2017
This was our first ever River Cruise after nine ocean cruises. We embarked in Budapest the same day we completed an 11-day Baltic cruise on a large Princess ship. The contrast was significant in terms of size, number of passengers and ... Read More
This was our first ever River Cruise after nine ocean cruises. We embarked in Budapest the same day we completed an 11-day Baltic cruise on a large Princess ship. The contrast was significant in terms of size, number of passengers and amenities. Overall, our experience was mixed. Lots of things to like and some things were really disappointing. First, the ship was difficult to find due to lots of construction in the pier area. We took a cab from the airport and, despite being given the location in writing from the friendly Viking greeter at the airport, our driver could not find the correct location (Viking has three piers separated by 3/4 mile). I didn't see it either. A 3/4 mile walk dragging luggage wasn't a good start. In retrospect,the Viking transfer, though expensive, would have been worth it. The ship was new (less than a year old), very clean and well-appointed. The public rooms looked great. Pleasantly greeted by the Reception staff. Our cabin was almost uncomfortably small. See the Cabin review below. The food was excellent. Fewer dinner entree choices than on the ocean ships but we never had a problem. Service at dinner was mixed. At times, it was outstanding; at other times it was difficult to get the staff's attention. Breakfast buffet was excellent with a large number of choices. For lunch, we normally ate from the buffet on the Aquavit Terrace and not the dining room. Seating there was more limited but it was open air. The smaller size allowed much better interaction with other passengers and crew. Most dinner seating arrangements were "locked-in" the first night so while seating was "open" most guests ate with the same group once established on night 1. Evening entertainment consisted mostly of a keyboard player and the bar.....There was trivia one night and outside singers another night who were very good. The traditional Captain's welcome and description of the the next day's excursion were well done, Cruise Director, Oliver, was exceptional. Always approachable and helpful with a smile all the time. The itinerary was modified slightly in order to avoid low river levels. The flexibility demonstrated by the officers and Oliver in rescheduling tours is much appreciated. Excursions were well done. Take advantage of them. Guides were knowledgable and pleasant. English skills all very good. Only real complaint was that all the included tours were large, 40-45 on a tour. We took three optional tours, Schonbrunn Palace, Salzburg Highlights and Nuremburg and WWII which were also large. All were outstanding and worth the extra $. Limited free time (~1 hr) in Salzburg and at Schonbrunn. Lunch in Salzburg included a performance of Sound of Music songs. Be sure to sit up front for the best views. We arrived in Nuremburg early so took advantage of free time in the city in the morning. Time well spent. Remember that this is a river ship and has limited amenities. The sun deck was not available after the first few days due to river levels. This reduced the available public space by almost half. We opted one afternoon to stay on board and found it almost impossible to find a quiet area in the lounges or outside to curl up and read a book. Disembarkation went very smooth. Taxis were ordered the night before and arrived right on time. Luggage handling was excellent. Our one real regret is not spending a few extra days in Budapest prior to the start of the cruise. It looks like a fantastic city to explore and we will be back. Overall, I rated the cruise Very Good due to the strength of the itinerary, excursions and onboard service. Most of the short comings (cabin size, lack of amenities and entertainment and price) were well-known in advance. If we do another river cruise, it will most likely be with a small group of people we know. Read Less
Sail Date June 2017
This was our second river cruise with Viking. There is no better way to cruise. We wished we had taken the pre-cruise, didn't feel we had enough time to explore Budapest. We won't make that mistake again. The entire staff ... Read More
This was our second river cruise with Viking. There is no better way to cruise. We wished we had taken the pre-cruise, didn't feel we had enough time to explore Budapest. We won't make that mistake again. The entire staff cares about you and your every need. I had to have lactose free meals, everyday the head waiter came to my table at breakfast with the days menu. He had crossed out items I could not have. I sincerely appreciated his every effort. I did not get sick once. We celebrated our 25th anniversary on board. Dinner was excellent every night, but this night we were sung to, with a delicious passion fruit cheesecake. Made it memorable. The entertainment was great, especially the arranged "Octoberfest". We went to an excursion to an Octoberfest location, which was not "Viking Quality." We expressed our disappointment to "Oliver", and that night we had an Octoberfest that was great, food, drinks, and great entertainment . That brings me to Oliver, our Program Director. This man did everything possible to make it a fantastic cruise. He listened when we spoke and took action. He never missed a beat. I have never met someone with so much energy. The excursions were well thought out and mostly done by locals who knew their stuff. We are planning to go again in Dec. of 1918 and bring two of our friends. Read Less
Sail Date April 2017
We wanted to do a river crise as we had heard so much about them . We have done a lot of ocean cruises but never a river one. Flew from Heathrow with BA one and a half hours had to collect luggage and take to bus. The transfer ... Read More
We wanted to do a river crise as we had heard so much about them . We have done a lot of ocean cruises but never a river one. Flew from Heathrow with BA one and a half hours had to collect luggage and take to bus. The transfer seemed a bit long winded, as we seemed to get to the Danube from the wrong end. We had to drive in very heavy traffic a long way past the ship and back so we were on the correct side of the road to get off.Check in very quick with not airport security as with ocean cruises. cabin as expected same as other ships, we chose the cheapest at the waterline. We only sleep and get changed there. We went with another cou[ple explored the ship. tea and coffee making machines on entrance tot he laounge always working except once when it was being worked on. The ship apart from our deck with only cabins next one up was reception and the main dining room. One deck above was the main lounge with a bar and lots of seating. The back park had a small self service at meal times and on nice days you can sit outside to eat. Above this was the top deck fine views and plenty of seating two mini golf courses and a deck quits. We only used it a couple of days due to the weather. Trips some trips included some you paid for. As far as we could see they all involved walking a bit. Viking coaches at each port to take you to the destinations. First night deal with food later after dinner we went for a walk over the chain bridge fantastic Budapest is a lovely city at night, large buildings a palaces all lit up. Next ay trip round Budapest time on our own when we got back on the ship we were greeted with a soft drink and canapes. Almost all trips get you back for lunch. Sometimes lunch is to make sure you get some. Estergom strudel making very good had as much to eat as we liked. Vienna nice walk around town and time to ourselves to browes the shops that evening we went to a musical recital the best i have ever been to fantastic would recomend. Vienna naxt day We went on our own to Schonbrunn Palace underground there, our director showed us how it worked went round the palace with translators tube back to the town. tube abck to ship cost 42 Euiros for the two of us. The ship wanted 59 each result. Krems went to monastry not bad back for lunch Afternoon cruised the Wachau valley it poured with rain and visibility was poor. Passau trip round not bacd Regensburg Easy walking tour walked back to ship for lunch Nuremberg. Went on the WW2 trip to nazi rally point and courtroom. Very good trip thoroughly enjoyed it Overnight and left for the airport at 7.45 the next morning a bit early. STAFF The best and most helpful of any staff I have come across on any ship or hotel. Absolutely faultless always spoke and could not do enough for you. FOOD very good breakfast in full in dining room or at the front of the ship for continental. Lunch three courses or buffet at the front of the ship. Dinner Three courses or buffet at the front. Not a large choice three items every night and three different ones for main. All the food was very good and plenty of it DRINKS free during lunch or dinner weather you had the meals or not no limit to the amount you can have during the set times, the rest you pay for. CABIN got what we paid for our steward mucked us out in the mornings and turned the beds down at night. SHIP almost new could not find a fault with it. ENTERTAINMENT in main lounge pianist every night music we all knew. There is a small dance floor buit most of the time he did not play music you could dance to. Pity. We had a humorous german lesson, german/Austrian music, and a presentation about Viking cruises. The choice of music was nice to listen to but a few of us wanted to dance. Was it good value? Yes Did we enjoy it? Yes Would we go again? Yes Read Less
Sail Date September 2016
The ship was sparkling clean and recently launched. Our cabin was small but certainly adequate with the balcony. The food varied from good to fair, mostly better than worse. There is a limited choice of entrees but most of the time one ... Read More
The ship was sparkling clean and recently launched. Our cabin was small but certainly adequate with the balcony. The food varied from good to fair, mostly better than worse. There is a limited choice of entrees but most of the time one could find something appealing. The entertainment and activities were the high point of the cruise. The tours, both daily and optiona,l were mostly outstanding. Tour guides were almost without exception wonderful. I would say that avoiding the optional tours which require long bus rides, particularly the first day, is a good idea. It would be difficult to pick out the best of the optional tours as most of them were outstanding. The service was outstanding. The service givers were mostly Eastern European and extremely pleasant, friendly and efficient. We enjoyed getting to know several of the meal servers. I will say I wasn't happy with the first day. We arrived in Nueremberg to find an airport full of people waiting with Viking representatives. We waited probably another 45 minutes and were led to the buses. The rumor was that we were going to briefly stay at a hotel before we went to the ship. It turns out we stopped at a hotel to pickup other passengers and drove more than 2 hours to where the ship was tied up, due to high water. We were led onto the ship but our baggage was piled up probably 80-90 yards from the ship and it stayed there while we checked in. Then very, very slowly with 2-3 employees and one cart, the bags were brought to the ship. We waited and waited. By the time mine arrived it was somewhat part the start of dinner time. No time to change after nearly 24 hours on the plane. Most of this was really no one's fault,given the high water, although I think the communication was very poor at the beginning and why not pile the luggage right by the ship initially where it would be easily and quickly accessible. As I mentioned above there was some variation in the quality of the food. I would also say unless you intend on doing some substantial drinking the wine and beer served with the meal was fine without the premium alcohol package. The quality of the wine and beer was OK but not great, for someone who enjoys fine wine or premium beer it might be an issue. We bought a drinks, here and there, which ended up costing us way, way less than the cost of the package which was fine for us as we aren't energetic drinkers. Read Less
Sail Date June 2016
We are not experienced cruisers, early 60's. This was our first river cruise and had been on one Caribbean cruise. We knew people who had cruised Viking, some multiple times. We heard only good so we booked Basel to Amsterdam with ... Read More
We are not experienced cruisers, early 60's. This was our first river cruise and had been on one Caribbean cruise. We knew people who had cruised Viking, some multiple times. We heard only good so we booked Basel to Amsterdam with extensions in both cities. Viking takes very good care of you in all manners of transportation, connections and when on extensions. The Egil is a new ship. We were the second cruise. The rooms are typical. Small but nice. Efficient bathroom. The staff did a superb job of freshening the room unobtrusively. We opted for a balcony/veranda. Nice, but we got little use of it. Either too cold or we were docked against another ship. Save a few bucks and pass. I'm not a foodie. Meat and potatoes. I found the food good but not a reason to take the cruise. Others raved about the food. You won't go hungry. But if that's your thing, keep looking, IMHO. At lunch and dinner wine or beer is include. All you can drink. The Lounge became a second home. Nice, all windows. Casual. They don't try to screw you too bad on drink prices (wine- 6 euros or so, mixed drinks (manhattans)- 9). Nobody is searching your bags if you want to bring something on board. Daily (almost) tours are included. Always in the morning then time to explore on your own. All ranged from very good to excellent. Guides were generally entertaining and knowledgeable. Our guide in Cologne was a hands down expert on the cathedral. Knew everything and more. Optional tours are available ($50-75/person?). Most not interesting to us but we did go to some 1300's village that was great. We had a total of 177 passengers. I'd say we were about average age (early 60's). Almost no "young" (under 50) people, Zero kids.The other passengers were great. We pal-ed up with several different wonderful groups/couples that added greatly to the experience. All walks of life, all terrific. The small ship experience is terrific. You bump into the same people over and over. I don't think I'll ever do a big ship again. The management and staff were all great. After the first day they delivered my manhattan and wifes white wine as soon as they saw us in the lounge. I would not classify this as "luxury". Just good, solid, well done mid class experience. We will cruise Viking again. Read Less
Sail Date April 2016
Ship rooms comfortable and elegent. Ships food- top notch. Crew Service-exempliary. Above and beyond, near fanatical in ensuring you want for nothing that they can provide. All you need do on a Viking Cruise is sleep, get up and ... Read More
Ship rooms comfortable and elegent. Ships food- top notch. Crew Service-exempliary. Above and beyond, near fanatical in ensuring you want for nothing that they can provide. All you need do on a Viking Cruise is sleep, get up and slog off to a tremendous breakfast selection. Then go back to your stateroom and get ready for the tours they will take you on, fully arranged of course. They fgeed you some wonderful lunch somewhere or catch you own. After touring and walking about in new places, return to the ship for a 5 star meal. The bar is always open and great beers flow. Sit in laxurious lounge to view the fabulous scenery from a riverboat. Enjoy the evening river sights and smeels with new friends, good beer and great cigars. It just doesnt get any better. Viking strives to handle any and all logistics related to travel and to make your experience enriching. They sure did. Read Less
Sail Date July 2019
I always said I would never do a cruise of any sort but my husband sails so for his birthday I surprised him with the Romantic Danube cruise. Our cabin was perfect for the week . It was the cheapest one as I thought why spend a fortune ... Read More
I always said I would never do a cruise of any sort but my husband sails so for his birthday I surprised him with the Romantic Danube cruise. Our cabin was perfect for the week . It was the cheapest one as I thought why spend a fortune on a cabin when all we would be doing was sleeping and washing in it . The bed was fantastic lovely sheets shower super clean with great products and towels. Adequate wardrobe space .We had a view every day through our window . Food was fantastic, staff exceptional, very professional . We chose the SILVER SERVICE. Take my advise a must . It will save you a fortune!! Tours excellent. The Jewish tour in Passau and Budapest were exceptional.Views from the boat superb. The entertainment something I thought I would hate was fantastic . So would I recommend this cruise you bet I would a hundred times over . Read Less
Sail Date June 2019
We had never done a river cruise before and were not dissatisfied with our choice. People are all friendly and helpful. Went to many beautiful places and enjoyed every minute on and off the boat. I would definitely encourage anyone ... Read More
We had never done a river cruise before and were not dissatisfied with our choice. People are all friendly and helpful. Went to many beautiful places and enjoyed every minute on and off the boat. I would definitely encourage anyone thinking of a river cruise to think of Viking as their choice as they go above and beyond to please you. We planned most of the excursions before we departed for our cruise. However, we did manage to do a few side excursions as you meet people at restaurants and public places that often times can recommend people that do this part time and you will get a personized tour. We did a few in variuos cities and were very glad as we saw some things that only the locals really know about. The food is fantastic almost everywhere we went. Be brave and try some of the local fare. The beer is the greatest you can get. They seem to have so many local breweries that you can't ever get bad beer. Good Luck! Read Less
Sail Date June 2019
This was our second Viking cruise and we enjoyed ourselves the entire time, as was the case on our prior cruise. We cruised from Budapest to Nuremberg, and took a Prague Extension for 4 days. The crew was professional, courteous and ... Read More
This was our second Viking cruise and we enjoyed ourselves the entire time, as was the case on our prior cruise. We cruised from Budapest to Nuremberg, and took a Prague Extension for 4 days. The crew was professional, courteous and thorough in all they did. The food was plentiful and delicious. The crew kept us on schedule the whole trip. We enjoyed all the excursions in the various towns and cities. The excursion guides were very knowledgeable and courteous. The various ports were conveniently located and the ship was always at the rendezvous waiting for us. The transfers to and from airports, hotels and excursions were on clean modern buses with courteous drivers and guides. Baggage was handled efficiently and timely. The hotel accommodations were excellent . Our last cruise was Southern France with extensions in Nice and Paris, and everything was on a similar level of quality, we have already booked two additional Viking River Cruises. Next the Northern France Chateaux, Rivers and Wines. After that we will sailing Viking from Paris to Zurich. In both cases we will have extensions before and after the cruises. Read Less
Sail Date May 2019
We booked this far in advance in order to see both the sights and the Christmas Markets. Viking did a great job keeping us informed about the low water levels and the workarounds (buses). But even after the “final” ship/bus itinerary ... Read More
We booked this far in advance in order to see both the sights and the Christmas Markets. Viking did a great job keeping us informed about the low water levels and the workarounds (buses). But even after the “final” ship/bus itinerary was announced, we were fortunate to get enough last-minute rain (8 feel of water added to the river in 48 hours) that the original all-cruise itinerary could be maintained. Kudos to Viking for what had to be a lot of behind-the-scenes logistics! The three-day pre-cruise addition in Prague was well worth it, and the Art Noveau Palace hotel had a great location (easy walk to the Old City Square), excellent room amenities (more electrical outlets than a typical American hotel), and a fabulous breakfast buffet (including multiple gluten free and vegan offerings). This being our second Viking river cruise, we expected top notch friendly shipboard service from the crew and first-rate food. We were not disappointed in either of those two respects. The one-star rating for Fitness & Recreation is not Viking’s fault. It was just too cold to use the sun deck at all, which was empty throughout the trip. Read Less
Sail Date December 2018
Viking Egil Ratings
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