5 Helpful Votes
Sail Date: September 2016
The Viking River Cruise had been recommended by several of our "traveling friends". We were disappointed to find that the itinerary caters to a more sedentary customer. The staff was quite pleasant and the boat was clean and ... Read More
The Viking River Cruise had been recommended by several of our "traveling friends". We were disappointed to find that the itinerary caters to a more sedentary customer. The staff was quite pleasant and the boat was clean and comfortable...but do not book one of the suites---there is no special service for you once you are on board---just a bigger room. The posts visited were quite interesting but there is more time spent on motor coaches than seeing the sights and very limited walking and time in the fresh air. The food on board was adequate but lacked diversity and could benefit from more healthy choices on the menu. This cruise is designed for a non active crowd that is spending their days sitting on buses and at dining tables and is not interested in learning about the region. I would consider these things when choosing Viking. Great staff, clean and well appointed rooms but work to be done on the excursions, entertainment and dining. Read Less
6 Helpful Votes
Sail Date: August 2017
We did our first river cruise in August on the Viking Egil. We had a pleasant time but not an exceptional time. Wee were very frustrated by three things: 1) we had received a $200 referral credit from some friends who had used Viking ... Read More
We did our first river cruise in August on the Viking Egil. We had a pleasant time but not an exceptional time. Wee were very frustrated by three things: 1) we had received a $200 referral credit from some friends who had used Viking but the credit never showed up in our account despite a call to Viking in June confirming the amount and our our August cruise. Certainly feels like Viking pulled a fast one. The worst was that they refused to respond to multiple requests for an explanation. So, caution is warranted when dealing with Viking. 2) Unlike most of the guests on board, I am not retired and needed to work each day for a short period of time. The ship was advertised to have wifi but in reality it barely worked at times. Its 2017. This could easily be remedied by Viking...but wasn't. 3) the beds were not very comfortable. I expected something a little more hotel-like. The tours were very good and the guides were generally great. You can probably get something similar on the getyourguide app. All in all, it was nice but not great. They pulled a fast one with the on-board credit. You could easily rent a car and do a similar trip for a lot less money but the convenience of a cruise will appeal to many. Maybe we'll do another river cruise one in 20 years. Read Less
Sail Date: September 2017
The Egil was a very nice ship and the staff was top notch. Embarkationand disembarkation were smooth, and the pre-add-on was especially good. The food was excellent. The cabin was as described, although we did not expect our window to be ... Read More
The Egil was a very nice ship and the staff was top notch. Embarkationand disembarkation were smooth, and the pre-add-on was especially good. The food was excellent. The cabin was as described, although we did not expect our window to be so high that we could not see out of it. We were very disappointed with the scarcity of evening entertainment and the lack of much day-time cruising. We enjoyed all the guided city tours, but felt that two of the optional excursions were not worth the time or money. The excursion to Szentendra was billed as a visit to a quaint arts and craft village, but was actually not much more than many souvenir shops, with a smattering of crafts. And the Open-Air Museum was not staffed with guides to tell us what we were looking at. It was obviouslyy a "work in progress". However, the goulash-making and lunch were great fun. Additionally, the Lipizzaner Stallion excursion in Vienna was a total waste of time and money in our opinion. Our guide was not a rider (as described in the brochure), and at first we were told (not so nicely) that we could not take any pictures, although the guide did get permission for us to do so outside where several stallions were peering out of a stable. Most of us were expecting to actually see a horse being ridden, but the only thing we saw were the backs and heads of the stallions in the stable. We were shown pictures of the stallions performing, but not told much about them. It's always good to learn something, but this was not worth $200, even with the cafe stop! We would not recommend this particular tour to anyone. Even so, we hope to take another Viking tour in the future, but we will be wiser in our choices of options. Read Less
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