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8 Helpful Votes
Sail Date: June 2018
We boarded on Friday June 22nd. We entered our room (2039) and realized the floor was wet and there was an odor of mold. We called the front desk and they sent someone with a blower to dry it. I then realized the lower bed was wet. Not ... Read More
We boarded on Friday June 22nd. We entered our room (2039) and realized the floor was wet and there was an odor of mold. We called the front desk and they sent someone with a blower to dry it. I then realized the lower bed was wet. Not sure if this was related to the problem on the floor or if someone sat on it with a wet bathing suit and the housekeepers never bothered to put fresh sheets on the bed! Unacceptable either way!! My son then decided to take a shower and the entire floor was sopping wet! I called again asking to be moved to a new room and they repeatedly told me there was nothing! We decided to handle the problem in person so went down to the desk and said we would not stay in that room as our son has asthma that could be triggered by his mold allergy. We were told again and again there was nothing available but we refused that unacceptable room adamantly!! Finally they found an interior cabin (2114) which was fine and they told us we could have it until Sunday at 7:00am . Friday night at 11pm just as I was ready to go to bed in our new room they put a note under my door saying room 2039 was ready any time I wanted to return to it. Luckily I didn't move. The next morning we went to 2039 and a man was in there working on a broken pipe!! How that is ready to go back to I don't know! The odor persisted. We probably went to the desk 3 times on Saturday trying to get an answer as to where we would go on Sunday at 7am, everybody including Oksana gave us the runaround and wouldn't tell us. We told them there was no way we were going back to 2039! What they didn't seem to understand is that the carpet needed to be ripped up and replaced. Mold is something that should be taken very seriously and obviously they didn't get it. Saturday evening as again I was just going to bed at 11pm they put a note under my door saying I had to vacate 2114 by 7am. I was furious! All day I tried to get an answer to no avail. We had an excursion planned and had to be off the ship by 6:45 am on Sunday. At close to midnight on Saturday we found ourselves once again arguing with them at the front desk. They made us pack our bags and said they would move them to a new room by the time we got back from our excursion. This was a huge inconvenience at midnight!! We came back from our excursion and they said now we could stay in 2114 until our stop in Santorini. No one seemed to know what they were doing!! Meanwhile everything was packed. We came back from Santorini at 10pm on Sunday night and the general manager I believe Zlata Dukic or Martine Barbier ( the passenger services supervisor) finally got ahold of what was going on and put us in a suite. Earlier that day they gave us a pass to the more upscale dining, free wifi, and a bridge visit if we wanted it . Although it was a nice gesture at this point the damage was done. They had ruined our vacation with the constant fighting and begging with the front desk. I felt as if we spent more time fighting with the front desk than enjoying our vacation. We moved rooms 3 times during a 4 day cruise. We spent less than 12 hours in the suite because we had to vacate our rooms by 7am on Monday to disembark. One of the most upsetting parts was being informed via letter at 11pm that we had to move rooms. I can't imagine poorer customer service. It was as if on Sunday they finally realized they had failed at basic service quality standards. A dry clean room would be one of them. I will never set foot on a cruise run by them ever again !! I will be posting my experience on trip advisor because the public needs to be aware. I guarantee you they put some poor unsuspecting passenger back in to 2039 mold and all! This was my 11th cruise and never have I experienced conditions like this! Celestyal needs to be made aware that people pay money expecting comfort and satisfaction, they failed miserably!! Read Less
7 Helpful Votes
Sail Date: April 2018
Cruise was part of a tour package and things started off well. My experience is definitely colored by the air conditioning not working in my cabin until the last night despite numerous maintenance requests. I would try to find a much ... Read More
Cruise was part of a tour package and things started off well. My experience is definitely colored by the air conditioning not working in my cabin until the last night despite numerous maintenance requests. I would try to find a much smaller ship if I did it again, most ports are in small towns and getting everyoneon and off the ship is quite an adventure. Given these difficulties, they did do a fantastic job in this respect. The shore tours were for the most part amazing and were done through local guides. Service and food onboard was abysmal! You know that clear crust that forms on fried eggs if you don't clean breakfast before work? On the second day, I noticed this on them and it got progressively worse. You have no choice either you are seated, so unless you go to breakfast in groups of 10, you will be mixed with random people unless you're lucky and get a smaller table. Wait staff was always so busy cleaning, that little waiting was ever done. Very few drinks are included in you drinks included so plan on an extra 14 euros per day per person. You will also have to find a water every time you need water. Give them your card and they will bring it back with 300ml bottle. Plan on chronic dehydration or buy your own larger bottles on shore somewhere. Don't plan on having wifi even though it is technically available. It is sold a few hours at a time (no option to buy amounts of data so you can stay connected with friends and family). Not that it would help since wifi is only available in public areas, not your cabin! Read Less
7 Helpful Votes
Sail Date: October 2017
3 couples travelling together, Friends who have never cruised before chose this cruise, asked us to join them. They were not impressed. Very disappointing. Embarking/Disembarking was a smooth efficient process, Everything else was a ... Read More
3 couples travelling together, Friends who have never cruised before chose this cruise, asked us to join them. They were not impressed. Very disappointing. Embarking/Disembarking was a smooth efficient process, Everything else was a struggle. - We purchased a Gold refreshment package because we like our Wines. It turned out that all wines served were Greek wines, of very low quality ) and we only found 1 available that was a premium wine that the 6 of us enjoyed. This premium wine was on the menu at ever bar on board, but it was only available at one bar. So we spent our entire cruise arguing with servers telling them there was stock at the one bar and the servers need to go get it. -When you buy the all inclusive drink package, Greek Draft Beer is offered, all others are additional cost. All the servers wander around the ship picking up empty glasses, no one during the entire cruise asked us if we would like a drink, when we stopped a server and asked her for drinks, she told us to go to the bar. So we spent the entire cruise fetching our own drinks, waiting in line at the bars that were usually under staffed. One morning we asked the bartender for a Mimosa, he tried to give us Low quality sparkling wine, We had to insist on a premium quality sparkling wine with orange juice. She wanted to argue with us that it was an additional cost, We stated we had the gold package and the other bartender argues with her in front of us that she is to go get the premium wine. The final result was that they gave us the premium sparkling wine with cheap orange drink out of a Tetra package, not orange juice. Because we did not have formal wear on captains night they would not allow us into the only dining area serving dinner until after the Captains dinner party, We ate at 9:30 p.m. If you sleep in , you do not get breakfast. Breakfast in the Dining Room ends at 9:00 a.m. There is breakfast at the aft dining area but the food was cold ,stale and no longer looked appetizing and it closed at 9:30 a.m. We went on a shore excursion in Santorini, It took an hour to get to our destination, 40 minutes back to the ship , 1 hour in town. ( Imagine 40 buses trying to get into a small tourist area that only had one lane in most of the town). There is a card on every dining room table offering premium Steak or Seafood for an additional fee, Don't fall for it. not worth the additional cost. Poor communication between the ships staff and the passengers. Everyone we talked to agreed with us that if you have ever done an American Cruise ship, you will be disappointed with Celestyal. Read Less
14 Helpful Votes
Sail Date: September 2016
The cabin appeared to be clean but it was taken by acarous, I required to take alergy pills. The food quality and variety was moderate to poor and you could find similar things at breakfast, lunch, and dinner. The people who wanted to sell ... Read More
The cabin appeared to be clean but it was taken by acarous, I required to take alergy pills. The food quality and variety was moderate to poor and you could find similar things at breakfast, lunch, and dinner. The people who wanted to sell drinks arrived like downties any time you took a sit in the public áreas. The Mikonos trip was the best thing. The Heraklium trip was fine. The Santorini trip was 1 your and 40 minutes around the non interesting sites in the island in a bus and then 40 minutes in the best place to rush for a picture without oportunities to drink or eat something nor shopping, I seriously recommend to explore better alternatives to have a good time in the island. The entertainment alternatives in the ship were seriously boring. The ship shops were very expensive, even the sales. Some of the ship staff look extremely Sade. Read Less
9 Helpful Votes
Sail Date: October 2015
I'm writing this review, (something I never do), because it was difficult to find anything recent about this ship and cruise. It's true one books this vessel only for transportation to some beautiful Greek Islands but had I ... Read More
I'm writing this review, (something I never do), because it was difficult to find anything recent about this ship and cruise. It's true one books this vessel only for transportation to some beautiful Greek Islands but had I known in advance how poorly the ship is maintained and operated, a fishing boat would have been preferable. The food was bad, even the deserts, in both the dining and buffet rooms. Consequently the Aura Grill was a favored location (serves lunch only) offering hot dogs and pizza. I enjoy Greek food and sampled many offerings in our pre cruise stay for 3 says in Athens. With the exception of fresh vegetables and fruits, the food offerings were terrible in taste and presentation. The buffet is a mad house and disorganized. The restaurant is less so, however there is open seating and limited menu items. Our two meals in the dining room shared a table with pleasant fellow passengers that did not speak English and unfortunately we are not bilingual. On the third attempt, we requested to sit at an English speaking table and rudely denied. The refusal to accommodate is something that one who travels often is accustomed to experiencing without issue. It was the rudeness and argumentative nature displayed by the dining room host that was completely unacceptable. Tipping is required regardless of the caliber of service with no option. Unfortunately this meant that he was tipped the same as other attentive ship personnel. The attitude at the excursion and reception/customer service desk was negative as well. We have traveled on international cruise ships before and have never experienced such a lack of hospitality. A good aspect was that our cabin steward, and all spa service providers, were exceptional in their friendliness and willingness to assist/answer questions. The itinerary is exciting however there is little time in one place for a true experience. The Greek island highlight, Santorini, does not dock until 4:00 p.m.,, and uses tenders to transport passengers to and from the ship. This leaves only about 3 hours for an excursion and some of it in our case, in October, is without daylight. This is known in advance by the ships excursion desk yet the excursion is sold to include the volcano visit that never transpires due to lack of time on the Island. Our tour guide acknowledged this to be true. Passengers that asked for partial refund were either ignored or told to contact their travel agent after the cruise. One of the excursions that we purchased for touring at another island was cancelled while we were waiting to disembark for it. This left no time to select another. The cruise director, Bruno, was not certain why and inquiring at the excursion desk was of no help. The response was " this happens sometimes". Note to elderly passengers or those with mobility concerns... even the excursions given the lowest rating for physical requirement were demanding. Wear comfortable shoes and clothing. This is acceptable for the more formal dining room also. A captains night is observed on one evening and though the days agenda reads that attire is more formal, few observed this. After long days sometimes at two islands in one day, few even change clothing for dinner. I packed far too many clothing items thinking that it would be like evenings experienced with other cruises lines. Experiencing the beauty of the Greek Islands is breath taking and worth every moment spent there. Would I recommend this ship and cruise to another? Absolutely not. I saved the worst experience for last. My 81 year old mother had bed bug bites on her legs from sleeping on her bed in the cabin!!! Enough said. Read Less
7 Helpful Votes
Sail Date: September 2015
Our first cruise - never again. The ship is old, tired and should be ditched. We did a cruise round some of the Greek Islands. They couldn't get into Patmos. At Mykonos we only had two hours and for most of that it was dark, Santorini ... Read More
Our first cruise - never again. The ship is old, tired and should be ditched. We did a cruise round some of the Greek Islands. They couldn't get into Patmos. At Mykonos we only had two hours and for most of that it was dark, Santorini was so crowded it was like a conga line around the town. The cabin was OK, but very small and airless. There was no room for two cases, except on the floor. The crew were very pleasant but looked and acted like they were overworked. The food was poor, pretty much the same every day. They took so long checking us in we never got the emergency briefing at the beginning so we had no idea what we would need to if there was an emergency. The personal/medical form which we were told was so important to have completed was never requested. Several times we wanted to find a quiet space just to sit and read - no chance, everywhere was so noisy with loud music. We were charged 20 Euro for wifi which didn't work for most of the time (who charges for wifi now?). When I asked about the wifi I was told it was either the bad weather or the satellite was down - REALLY ?? We were sadly disappointed and we really feel we wasted our $'s and five days of our holiday. NEVER. NEVER again would we we use Celestyal. Read Less
Sail Date: September 2015
We were very disappointed with this cruise. The cabin was very shabby with holes filled in the walls but not painted over, carpet was stained and curtains were thread bare and would not close properly. In the bathroom the shower showed ... Read More
We were very disappointed with this cruise. The cabin was very shabby with holes filled in the walls but not painted over, carpet was stained and curtains were thread bare and would not close properly. In the bathroom the shower showed rust and the grout in the floor kept falling out. There was obviously some problem with the drainage system as the carpet in the passage was stained outside several cabins and there was a suction pump being used and also a blower operating to dry the carpet. The cabin staff were very friendly and did the best they could with what they had to work with. There was a lack of information on the islands that were visited prior to the shore excursions. The food was very average and the wine poor although the staff were friendly and helpful. As a whole the ship was very old and tired and needs a complete makeover. Altogether not a very good experience for our first cruise, we would not recommend it to anybody. Although we didn't enjoy the ship we loved the Greek Islands and explored them ourselves via taxi or on foot rather than the cruise shore excursions. Read Less
3 Helpful Votes
Sail Date: September 2015
We are very disappointed with this Celestyal Cruise. The cabin was very shabby with holes in the walls that had been filled but not painted and thread bare curtains that didn't close properly. The bathroom had rust evident in the ... Read More
We are very disappointed with this Celestyal Cruise. The cabin was very shabby with holes in the walls that had been filled but not painted and thread bare curtains that didn't close properly. The bathroom had rust evident in the shower and the grout in the floor was falling out. It was obvious there was a problem with the drainage as there were stains on the carpet in the passage way and a suction pump was being used as well as a blower to dry the carpet. The cabin staff were friendly and did the best they could with what they had to work with. The food and wine was average but the waiting staff were friendly and helpful. It is clear that this ship needs a full makeover before it would become pleasant to sail on, it was not a good experience for our first cruise. There was a newsletter each day detailing what activities there were on board but no information about the various islands visited except to list the tours. The on shore excursions were very expensive, we did some ourselves by taxi which worked out well. While we enjoyed the Greek Islands we would not recommend this cruise at all. Read Less
4 Helpful Votes
Sail Date: July 2015
We departed from Mykenos and in the three days on the ship, we visited Kusadasi, Turkey, Patmos, Rhodes, and Crete. We disembarked at Santorini. We took excursions at Kusadasi and on Crete, and found them to be well-organized, albeit quite ... Read More
We departed from Mykenos and in the three days on the ship, we visited Kusadasi, Turkey, Patmos, Rhodes, and Crete. We disembarked at Santorini. We took excursions at Kusadasi and on Crete, and found them to be well-organized, albeit quite pricey. This was the third cruise we took as a family of four (10- and 17-year olds) and by far this was the least satisfying of the three. First, some general thoughts. 1) Other than our cabin steward, the crew always looked and acted as if they were utterly miserable. That air of unhappiness in infectious. It was a rather stunning contrast to the other cruises we've taken. 2) The cruise line nickel and dimes you to an extreme. 12 euro for a key for the safe in your cabin? Really? 6 euro for an hour of Wi-Fi. It offers a unlimited drink plan, but when I went to buy it for one day for alcoholic drinks, I was informed that my wife and kids had to sign up for the non-alcoholic drink plan, which all together came out to about 70 euro for one day. 3) The food was generally dreadful, though the tea-time cookies and other treats were quite tasty. If you wanted something slightly nicer, like shrimp or steak, it was 15 euros extra and up. 4) The entertainment was subpar at best. On that last point, the first of two specifics: A part of one evening's entertainment, the New Amsterdam Singers, were a well-meaning group of 70 New Yorkers all 50-years and up. Were it Christmas time, and were the audience the same age as the singers, they may have been an apt choice. But that wasn't the case, and I'd say 30% of the audience took a walk. My daughter sings choir, so I soldiered on. Their song choices included Christian hymns which didn't bother me at all as I am Christian, but I could certainly see that bothering others in the audience. At one point, the octogenarian troupe leader announced one of the songs as a traditional "negro working song" which, again, was an accurate description of the song, but overly sensitive people could easily have been offended. Just not a good choice by Bruno the cruise director and his staff. My second specific is quite a bit more troubling. At the beginning of the cruise I registered a credit card so we could make payments on our cruse pass card. At the end of the cruise we were informed that we had to provide a credit card for payments. I asked how we could have possibly made all the purchases that we did on the cruse card if a credit card was not registered. They had no answer for that other than to say something happened to the system. When I asked what I should do if those charges ended up showing up on my credit card statement on top of the charges we payed for the sending time with another card, the representative had no answer to that either. Overall, I would take serious pause if you are considering taking a cruise on any Celestyal Cruise ship. Read Less
Sail Date: July 2015
Rude, disorganized staff. Nothing to do on board. Luckily, the itinerary was port heavy, so we were able to get off the ship as much as possible. Terrible cruise experience.
Rude, disorganized staff. Nothing to do on board. Luckily, the itinerary was port heavy, so we were able to get off the ship as much as possible. Terrible cruise experience. Read Less
1 Helpful Vote
Sail Date: June 2015
Customer service was the worst I've experienced on any cruise or vacation - cruise employees were not interested in helping us solve issues (see list of issues below). The food was really, really bad. And only available at select ... Read More
Customer service was the worst I've experienced on any cruise or vacation - cruise employees were not interested in helping us solve issues (see list of issues below). The food was really, really bad. And only available at select meal times instead of 24/7 as we'd expect. If we missed a meal because we were enjoying ourselves at the port city, then we had to pay for something sub-par at the one bar we could find still serving food. The pools were drained the first night and closed every night. And there was no hot tub. The entertainment on the ship was embarrassing - so so bad. The one excursion we booked was canceled during the trip, which was disappointing and frustrating. We have yet to receive a refund for that. We paid for an upgraded room to be able to move our beds together, but the beds were unmovable and in an L shape. Nice way to have a romantic getaway - having to sleep head to toe with my boyfriend?! Mold in the shower and on the shower curtain - not cleaned well enough obviously. Ship overall was horribly outdated - not updates whatsoever. The spa was next to the casino - which allowed smoking inside!!! Definitely opted OUT of a massage which would have been accompanied by slot machine music. Overall - I would never, ever recommend Celestyal Cruises to anyone. Read Less
Sail Date: June 2015
This cruise was recommended to me by my travel agent, based on the reviews and based on the excursions the cruise offered. It was meant to be a way to get around and to visit multiple islands in a short time as a great excursion ... Read More
This cruise was recommended to me by my travel agent, based on the reviews and based on the excursions the cruise offered. It was meant to be a way to get around and to visit multiple islands in a short time as a great excursion experience. As the professional reviews noted, this is an old ship. Nothing has really been done to update it, except for the hand rails being painted (I could only tell the rails were painted because of the “wet paint do not touch” signs on deck during our cruise). The 80's brass and decor is in evidence everywhere. We had an outside cabin with a window on Deck 4. The bathroom was small and the shower was even smaller. The water would leak everywhere onto the bathroom floor during showers. They provided mass squeeze shampoo and body wash, but I wasn't particularly impressed. If you like washcloths, bring your own. The food was nothing to be impressed about, many times not even worth eating. For some reason the cruise line thinks it is appropriate and acceptable to have the restaurant open during the time of excursions, but closed when you are actually on the ship. The Bar & Grill restaurant on Deck 9 is only open for 1 hour each day. With all that said, the restaurant staff was the best group/department on the ship. They tried their very best to be helpful and accommodating based on the very little resources they are provide with to do their job from the cruise line. The Food/Bar staff works hard to make things pleasant. I have no complaints regarding our cabin stewards. They were very pleasant and work hard. We prepaid for all of our excursions and had one booked at every port, which was a huge mistake. We arrived to Mykonos waiting outside on the port for our excursion, with no direction. After about 30 mins of waiting on the port for someone to help us (keep in mind the stops at each port are very short, only a few hours), we managed to find the Assistant Manager, and asked her about our excursion and what we need to do. She was, to say the very least, rude and not at all helpful. She proceeded to blame us for the excursion being cancelled, due to lack of participation (how is that our fault?). We proceeded to ask her what we now needed to do to tour the island, as we were confused and uninformed about the cancellation. In front of everyone on the port began to scream at us stating she is “not our slave” and “everyone on the island speaks English - ask them what to do.” She further continued to blame us, stating it is our responsibility to know if our excursion is cancelled. We proceeded to tell her before leaving the cruise ship we tried to speak with someone at the excursions desk, but they said they can’t help as the desk is closed, when we went to the reception they told us they don’t know anything. She continued to blame us and other departments of the ship and said “Well the housekeeper should tell you…Reception doesn’t know anything… ”. Rather than trying to help us all she did was yell, scream and push blame on irrelevant people and departments. We finally set out to explore the island by ourselves. Upon our return we spoke with the Manager of Shore Excursions about the issue. We asked to speak with her alone, but she refused and said I am aware of everything as I was present. That left us completely confused, because if she was indeed present why did she not assist us on the island, rather than watch her staff humiliate us like that? Anyway, we proceeded to explain the situation to her and inquired about a refund for our excursion. She again refused to assist us and instead of listening to us blamed us for the ordeal. She further called us liars about what happened. She insisted that the way we were treated by her Assistant Manager was warranted because we were the problem. It was absolutely unprofessional and uncalled for. Needless to say nothing was resolved and NO REFUND was discussed, as they said we have to talk to our agent. Excursion #2 was also cancelled “Due to Lack of Participation” however this time they slid a note under our cabin door informing us. We again went to the Shore Excursion Office and spoke regarding our options. Again a replay of the rudeness from the previous day. She basically said we can join another excursion on the island since ours was cancelled. We asked her how that works since we prepaid for ours. Would they refund us for ours and charge us for the new as all excursions are priced different? She snapped and said even exchange. We basically prepaid for particular excursions that they took money for and did not receive the service we paid for. By the end of our cruise, we still had not been able to get refund the cancelled excursion, in addition we literally got cheated by them providing us with even exchanges with excursions that cost a lot less than our cancelled excursions. By the last day we were completely annoyed and I asked for my refund for the cancelled Mykonos excursion. This is just the quick version of how were treated. The idea behind this cruise was to see various Greek islands in a short span of time and not entertain yourself on a cruise ship. However, the cruise ship provided neither, and was quite expensive for the lack of services they provided. Frankly, there isn't very much to do on the ship, and the Excursions department ensures you don’t enjoy your time on the islands and basically takes your money and not provides you the service. The only thing I enjoyed about this cruise was the day I disembarked and I still have not received my refunds for all my cancelled excursions or an apology from the cruise line about how horribly we were treated even though we paid quite a bit of money for the cruise. Very unprofessional and untrained excursion staff. I would not recommend this cruise line to anyone. Overall, were it not for the lack of customer service and if they can get there excursion department organized, then the cruise line is a good option to use as a means of transportation to see various islands in a short span of time. Read Less
25 Helpful Votes
Sail Date: November 2018
My wife and I were on a Globus tour of Greece and this 3-day cruise was included. Unfortunate thing is that neither cruise ship nor Globus told us what TIME we would arrive at each of the islands. This was a 'once in a ... Read More
My wife and I were on a Globus tour of Greece and this 3-day cruise was included. Unfortunate thing is that neither cruise ship nor Globus told us what TIME we would arrive at each of the islands. This was a 'once in a lifetime' trip for us, as we had always wanted to see Greece and some of the islands. The wonderful windmills of Mykonos - we arrived after 7:00PM (!!!!). My first photo on the island showed 7:12pm. Now, I ask you - how much of the island can you enjoy when you arrive at that hour. Our tour guide showed us where the windmills were - yep, there it was in the distance, barely discernible and if you stared hard long enough, you MIGHT be able to make out the shape. I mean, give me a break! THIS is how we were supposed to enjoy Mykonos? We did spend about 2 hours walking around Mykonos. Not my idea of spending time visiting Mykonos. The main church that we wanted to see, Church of Paraportiani (Our Lady of the Side Gate) was closed by the time we got there, and it would have been a far walk. We did see Church of St. George, an Orthodox church, and it was pretty inside, though small. Ephesus was great! We enjoyed it - our SECOND time since 2011. Daytime! Rug company taking up 1-2 hours of selling / twisting arms was totally unnecessary as it delayed cruise ship sailing on. Patmos - the ship made another stop at Samos at 2:30, picking up people via tender, causing us to be a bit later when we finally arrived at Patmos. There we took a tender to the port, arriving AFTER 6pm. First stop was the Grotto. To be honest, it was … nothing. A cave in which one thinks of everything very spiritual. This is where St. John of Patmos was said to have written the Book of Revelation. It is a fortresslike, 11th century monastery dedicated to the saint. 5 minutes there was more than enough. Next stop was the Monastery, a Greek Orthodox monastery founded in 1088. It had more displays and most interesting was the Museum. The details in … embroidery, jewelry, carvings were phenomenal, and you really need to look hard to see the tremendous details. It is named after St. John of Patmos. 1-2 hours is good for the Monastery. To be honest, I don’t think Patmos would be anything if it weren’t for these two sights. It’s dry and windy, and water is scarce. Tourism is needed for this island to survive. Tourist season is around Easter time to mid-October. Our ship was the only one at port the last two days. Crete: Knossos, center of the 300 BC Minoan civilization. This was a good tour, as we got to see a 4,000 year old palace, rumored to be that of King Minos. The bull if the symbol of Crete, so there are plenty of myths about Minotaurs, etc., including one of the 12 Labors of Hercules was to kill a Minotaur. There was quite a lot to see among the ruins, but unlike other ruins (Really - now I understand why many people say 'You've seen one ruin, you've seen them all."), many of these were still in relatively decent condition, considering their age. Afterwards, we went into the center of Knossos. We visited the Morosini Fountain. The place we spent the most time was at Church of Titus, and although there was a service going on, we did manage to take a few photos. The skull of St. Titus is preserved in a domed relic on the left of the entrance to the church. We walked down to the shores and saw the Venetian (they were here for 400+ years) fortress of Castello a Mare, built in 1541. It guards the inner harbor. Walking back to the bus, we took some photos of the Nike statue, symbolizing victory with help from many countries. Crete: Santorini. Our tour guide prepped us and told us what to do and got us set up, as the daylight time wouldn't be very long. The ship docked and we boarded the tender about 4:00. The tender was already starting out when it had to return, due to another group not being there on time to board! That took another 10 minutes, and the tender took 20 minutes to reach Santorini. Then we quickly boarded the bus and it took 45 minutes up a narrow 2-lane winding road all the way to the top. We can’t figure out WHY the tender takes us to the furthest part of the island on one side in order to reach the top at the other end of the island. Anyway, sun sets at 5:17 and we arrived at the bus parking area at 5:12. We had broken out into 2 groups: Speedy and slow. I was in the speedy one and we raced up to the top and I got my shots just about when the sun was setting. It's at that famous shot that everybody sees when they see photos of Santorini. Within 15 minutes, the sun was gone and it was fairly dark. We wandered around the town a bit until 7:15 when the bus left for the tender and back to the ship. When booking this Globus tour, no mention was made of the TIME that we would reach the islands. I don't blame Globus for us, but the cruise ship. If they KNOW when sunset is, wouldn't they PLAN to arrive at the island at least ONE hour before the sun sets? I don't mean, arrive and then have the tender take you to the island and/or then bus you to the appropriate site... I mean, actually BEING on the island and able to wander around at least ONE hour before dark. This should not be THAT hard for experienced cruise lines to figure out and plan accordingly. Cruise ships should be able to put scheduled arrival times at various ports. When we asked our Globus tour group if they would have taken this tour knowing the arrival times at the islands, not ONE person said they would. All 40 of us would NOT have taken this cruise. AND knowing that DST was going to happen ... really NO excuse from the cruise line at all. I am really ticked off at the cruise ship. I didn't plan to see the 3 islands in darkness, which is what all 3 islands wound up, except for about 15 minutes of daylight at Santorini. ----- Service personnel on board were VERY nice and helpful. That was not a problem with us. ----- Meals at the buffet line: Average Meals at the ala Carte restaurant: Very good ----- We had bought the Drinks package, so got bottled water as much as we needed. One item that stuck in my craw: There was a bottle of mineral water, clearly marked that it costs. There were 2 bottles of regular water, no sign that it costs. We took 2 of them one day - the rest of the time, we got the cold water from the bar -- AND we were charged for the 2 bottles from the cabin! When we protested this, and that we did have the Drinks package, it was shrugged off as "That's the way it is." It left us with another bad image and impression of the cruise line.... ALL in all, I would NEVER take this cruise line again. Read Less
6 Helpful Votes
Sail Date: August 2018
Some good points but don't expect the ship to be the same standard as a more luxury cruise ship e.g. Cunard The size of the ship is good with only 9 floors and plenty of lifts which arrive quickly. Our inside room was small so only ... Read More
Some good points but don't expect the ship to be the same standard as a more luxury cruise ship e.g. Cunard The size of the ship is good with only 9 floors and plenty of lifts which arrive quickly. Our inside room was small so only twin beds available with a small table in between. No tea and coffee in the room and room service is charged for. Some areas are tatty but we saw this ship as more of a means to reach a lot of destinations in a short (4 days) period Staff were mostly very helpful and all spoke reasonable English despite not many British people on board, mostly Greek, American, Japanese, Spanish etc. Food and drinks were good with a reasonable selection of drinks in the all inclusive basic package. We enjoyed the cocktails with a varied menu Nice buffets on deck such as a Greek night and a BBQ buffet. Food in the main restaurant is also good with self service for breakfast and lunch and waiter service at night. Now to our disappointment, we booked because of the itinerary and especially the all inclusive tours. You don't have any choice about these and we enjoyed Ephesus very much. Our second tour was cancelled due to a bus drivers strike. We were then offered a walking tour of Rhodes instead with a visit to the archaeological museum. We chose not to do this as we had visited Rhodes last year and seen most of this town. We were disappointed not to be able to do the bus tour so we went to ask if we could have a replacement tour the next day. They totally refused any kind of refund or replacement stating that it was not their fault the strike happened and they had put on the walking tour. We explained that we had paid for an 'all inclusive' cruise and the cost of the cancelled tour was 150 Euros. We only booked with Celestyal because of the different destinations. We also paid extra for the Patmos visit. There was no way they would give us any kind of replacement tour or refund and they claimed that the tours were 'complimentary' even though we paid more for this cruise than for a Cunard one the year before. It was such a shame because it really spoilt what had been a nice holiday up to that point and especially as we had booked this for our 40th anniversary and spent a little more than usual. Sad to say that I can't recommend this, I have now done almost 20 cruises and it is the only one where I have felt let down by the attitude of the excursion staff and policy of the company Read Less
11 Helpful Votes
Sail Date: July 2018
The cruise was disappointing in that we stopped on the islands for very short periods. We were very rushed and at times it felt like we were herded like cattle. The food was mediocre and the ship is very dated with extremely small cabins ... Read More
The cruise was disappointing in that we stopped on the islands for very short periods. We were very rushed and at times it felt like we were herded like cattle. The food was mediocre and the ship is very dated with extremely small cabins even after we paid for an upgrade. The cruise was not my idea of fun and relaxation but more stressful and chaotic. Never again!! The pool was extremely small and uninviting. The room smelled like sewage and the toilet ran constantly. The ship was not very clean and the staff were inattentive. I am sure you could get a much nicer cruise elsewhere for the price paid. Make sure to do your research as there is an up charge for drinks, WiFi, and excursions. We definitely felt like we were not provided with the best service and accomadations for the mine up tjt was spent. Upon disembarkation we were all dismissed at one time cause a chaotic confusing crowded mess at the end of the cruise. Read Less
1 Helpful Vote
Sail Date: June 2017
We chose this cruise because it was the second leg offered through American Israel tours to see Athens and some of the Greek Islands Unfortunately this ship was in touch shape. There were alot of college age kids romping around and ... Read More
We chose this cruise because it was the second leg offered through American Israel tours to see Athens and some of the Greek Islands Unfortunately this ship was in touch shape. There were alot of college age kids romping around and partying which I didnt appreciate. Cabin was horrible. The ship was very outdated. Complained about the shower not draining property twice, once it completely overflowed into our room. This issue was NEVER RESOLVED:( The shower was also leaking behind the toilet. I was turned away at the bar for requesting a de-cafe tea bag when other areas in the ship offer it. Dirty sheets, someone else's lipstick and blood on them. I have taken a number of cruises and this was my least favorite and very disappointing. For the price we paid the quality should have been much better. I would definitely not do this cruise again. I would choose a different cruise line Read Less
25 Helpful Votes
Sail Date: May 2017
We chose this cruise as it fit in with our schedule, and allowed us to sample many Greek islands. It was booked via a travel agent, and included several tours and a 'blue' alcohol package. The travel agent would have liked to ... Read More
We chose this cruise as it fit in with our schedule, and allowed us to sample many Greek islands. It was booked via a travel agent, and included several tours and a 'blue' alcohol package. The travel agent would have liked to arrange their own tours at the islands but Celestyal does not accommodate that. The ship is older but very clean and the staff works very hard to make a good experience. We really appreciated their efforts. We did not expect a lot of onboard activities or gourmet cuisine as we understand this is a small ship designed to tour the islands. However, the overall itinerary is just grueling to the point of making us cranky. The schedule is for very early tours, leave an island before noon, sail from noon to 4pm, then another island for the evening. This only works well if you like naps in the afternoon, which most Americans don't. We were up every day at 6 a.m, and then were bored while the ship was sailing in the afternoon. We pretty much swore off cruising at this point - feels too much like a forced march. Wish we had just visited a single island for those 4 days and relaxed. Tour guides for the shore excursions are good and the excursions are pretty good overall; it is the scheduling that is hard. And the organization to get off the boat is confusing and ends up with a lot of time waiting around for your number to be called. If you are a wine aficionado note the 'blue' alcohol package comes with a single brand of 'house' wine that is not very good, and the premium wines available at the bar are not too much better. This is a shame as Greece has so many inexpensive but excellent local wines. But it is a pretty good package for other drink options. Read Less
1 Helpful Vote
Sail Date: January 2017
We choose this cruise as it had been recommended by a friend & we really wanted to see Cuba, especially Havana. This sounded like a wonderful opportunity to see the whole island & get a sense for Cuba, the country, the cities, ... Read More
We choose this cruise as it had been recommended by a friend & we really wanted to see Cuba, especially Havana. This sounded like a wonderful opportunity to see the whole island & get a sense for Cuba, the country, the cities, the people & their culture. Havana was our #1 destination, unfortunately we, never got there. When we arrived we were immediately bussed to Cienfuegos, a 3 1/2 hour bus ride after a 6 1/2 hour flight, it was in the dark so saw nothing of the country side. Besides the fact that the port authorities had suggested our ship could not dock in the harbour due to congestion there was a storm which pushed us out, hence the bus ride. So we spent the first 3 days in Cienfuegos, a lovely small community, but not Havana. We had already tripped over, accidentally, on Celestyal cruises website that day 3, our beach day was not to be, due to environmental issues. Would be nice if they had let us know! An effort was made to compensate in a bus trip to Trinadad, 3 hour bus ride there & 3 back, which was a total waste of time, we really saw nothing but countryside. The next day they offered us a trip to Havana, a 4 hour bus ride there & 4 hours back, we declined having already spent far too much time on busses. Finally we left this port & headed to Montego Bay, Jamaica to drop off & p/up passengers. Montego Bay was a nightmare, we lasted in town for 1/2 an hour & immediately went back to the ship. On entering customs the first thing the gal said to my husband was, make sure you have your wallet. Pretty much sums up Montego Bay right there! Finally the next day we headed to Santiago a lovely city, thoroughly enjoyed a guided tour from a university student. Our last day on the boat was at sea, again. Arriving in Havana, we could have had time for a city visit but what to do with our bags, so off to the airport for a 6 hour wait in an airport with little to no seating. We will definitely go back to see Havana, but not on this cruise! One big huge disappointment! Read Less
8 Helpful Votes
Sail Date: July 2016
Boarding and leaving the ship in each port was well executed. The Transat agent was on their game and extremely customer focused keeping us up to date and making tour recommendations that proved accurate. Cabin cleaning staff were ... Read More
Boarding and leaving the ship in each port was well executed. The Transat agent was on their game and extremely customer focused keeping us up to date and making tour recommendations that proved accurate. Cabin cleaning staff were friendly and did a great job. Drink service on the pool deck was wanting. Since staff did not approach me to take a drink order, I continually went to the bar to get my own drinks. It was irritating when a waitress cut in front of me as I was ordering my drink, so she could place hers. The bar tender apologized and the assistant bar manager went out of his way to find me on the deck, hear my concerns and also apologized. Drink staff appeared juvenile having fun talking and neglecting customers during the day. The food; at best was average. The food on the buffet seemed to be selected with an eye to minimizing costs. I was surprised to see that most selections consisted of beef, pork, chicken and fish. Lots of vegetables. If you expect seafood, my experience is that it was conspicuously absent, i.e. shrimp, octopus, squid...This was a surprise given it's a Mediterranean cruise. The food in the a la carte restaurant was better however we only had one chance to dine there. A significant disappointment came when we were delayed by about three hours due to on boarding travellers from Turkey (recall the attempted coup in Turkey). This was not the issue. The issue was that we had to leave the ship one evening at 7:00 p.m. for an excursion. Restaurants open at 7:30 p.m. Management seems not to have anticipated that people on board that had excursions that evening would have liked to dine before leaving the ship. From a business point of view, a failure of planning, organizing, leading and controlling. Read Less
8 Helpful Votes
Sail Date: March 2016
The positive report is the embarkation and debarkation were the easiest I have ever experienced. It is a small ship so not thousands of people to move. You do surrender your passport which makes me nervous, but worked out okay. ... Read More
The positive report is the embarkation and debarkation were the easiest I have ever experienced. It is a small ship so not thousands of people to move. You do surrender your passport which makes me nervous, but worked out okay. My husband had to see the ship's doctor, first time ever on a cruise, and that was a good experience. The room was okay. We booked an inside cheap room since it was only three nights and we are out on tours for all but sleeping. There is very little space for storing luggage as it does not fit under the beds. There were two closets which made storage okay. The plus was electrical plugs were in both 110 and 220. Lighting was poor. Beds not especially comfortable. Plus on the bathroom was paper could go down the toilet. Even in our boutique hotels in Greece, paper goes in the trashcan. The meals were presented in a very pleasing manner. Choices were limited. Greek night was the best. The bread was excellent this night, very stale the other nights. I chose grilled shrimp which was 4 shrimp on two skewers compete with heads and had to be peeled. Not very elegant! The dessert that night was fabulous, the other nights, not good, a lot of jello looking stuff. The night our excursion kept us late, the dining room had to close for an hour and a half to get caught up. That was the Greek night and was the most enjoyable as our table mates were all Greek and a lot of fun. It was not fun finishing at 11:30 PM. I know for Europeans, that is just normal, but for me it was late. The excursions that we selected were good. The guides were very knowledgeable and with humor. The places we chose to visit on our own worked out well. Shopping was not a main focus for me, but there were excellent selections from the expensive to the souvenirs. We did not participate in any shipboard activities so cannot comment there. Overall it was okay transportation that I decided at the end was a bit overpriced. Had the food been better the price would have been fine. The taste of the islands put Greece on our "must return to" list. The people are wonderful and hospitable. Every Island is different with different customs, dances, and traditions. Just a delight! Read Less
11 Helpful Votes
Sail Date: October 2015
We read reviews before embarking on our trip so we knew to keep our expectations in check. Here is what I found to be true- It is indeed a 30 year old ship. If you are used to cruising on the newer beautiful Caribbean cruises (as I was) ... Read More
We read reviews before embarking on our trip so we knew to keep our expectations in check. Here is what I found to be true- It is indeed a 30 year old ship. If you are used to cruising on the newer beautiful Caribbean cruises (as I was) keep in mind this ship was not like that at all. Passport- you surrender you passport when you board. It was nerve wracking for us to do that. It made us worry about going to all these ports in Greece and one in Turkey and being with out it, but really it was fine. Getting it back the night before departure was not a problem. Safe- There is a safe in the room that you can pay per day to use. (We didn’t do this seeing as we didn’t have our passports we didn’t have much to put in a safe) Greek night- This is a designated night were you can where blue and white and they had a “greek show”- they should do more with this it could be really fun. Elegant night- same as all the formal night recommendations on other cruises however I found people to be dressed less formal than normal. October travel- weather was fine but it was windy. Sea was a little rough. Specifically our first port- we were unable to dock because of the waves, so we never saw Mykonos. I say we never even SAW it because it was dark upon arrival. We got hit with the time change the day before we boarded meaning an hour less of daylight in the evening everywhere we went. A problem since 3 of the ports were evening ports. Meaning about 45 mins of daylight on these islands we went to. Enough time to get off the boat (one we had to tender) and snap some pictures and then it started getting dark. If you can look into time daylight savings time if you want to travel around those times of year. Our stateroom cabin- we had an exterior with a window. It was depressing. The colors, the size, the random marks on the wall, the bathroom, the condition of the furniture and beds, it was anything but comfortable. It felt so dirty and honestly it was far worse than any interior room I’ve had on a prior cruise. On top of that it was 2 twin beds in an “L” shape, no moving the beds so no cuddling on our romantic honeymoon… did I not mention it was our honeymoon? Yea not ideal. So after checking with the customer service desk (I found them to be fine. Helpful but not overly friendly) I found out if we wanted a bed big enough for 2 people we would have to upgrade to a suite. 400 euros later we were in a suite. Luckily we were told the ship was only half full so extra rooms were available. –Keep in mind if that is true we were dealing with half the crowd as normal. We never found things to be busy regardless of where we were so it’s probably true about half full. I didn’t find the suite to be particularly clean either. I took some pictures of dirt/dust and hair in every corner of our room but I don’t see anywhere to upload pictures. Upon arrival to our suite I checked the bed and our sheets had some sort of crusty something on them so we called and got them changed and the girl that changed it was really pleasant. The room size was way better. Still only an exterior window no balcony. Also the bed was simply 2 twins pushed together and the mattresses were so worn that where they were supposed to meet in the middle was just a hard metal bar. Food- I found the quality of the food to be similar to all cruise food- in my opinion the QUALITY of the food you get on most cruises isn't anything to write home about but the QUANTITY of food is usually worth talking about. On the Olympia the amount of choices were slim. Buffet, dining room and room service (this costs money)were the only choices. At the buffet there was always a salad bar, bread, hot dogs, hamburgers, fries and some variations of cheeses and pasta salad type dishes- it was fine. The meal choices there were usually 5 choices. A beef, a chicken, a fish, a pork and a vegetarian choice. All with the same side option of the day. Staff in buffet was good. Food was fine I never left hungry. Just not a ton of options you may be used to. The dining room amount of options was similar to the menus I have seen on all the big cruises- Royal Caribbean, Princess, Norwegian, Carnival... in my opinion the dining room felt similar to what I knew. Perhaps only 2 differences. 1- the positive- A lot of Greek food options (don't worry always comfort food available) I liked getting to try Greek food with no worry about wasting my money if I didn't like it. 2- the negative- The seating. Anytime dining only. No assigned tables or wait staff. No tables for just 2. I found getting an attentive waiter to be harder than normal since they probably wont see you again and you probably won't tip them based on one meal, I felt the wait staff didn't really care to help. The other bad part about the seating is that you are just filed in and seated next to whoever happens to be there at the same time as you… not usually a bad thing however language became a real issue. Every table we sat at with the exception of 1, we were sat with people that didn’t speak English. Unfortunately we only speak English therefore it made for some very awkward meals. Also it seemed so unorganized… each time people were seated they needed to get special menus and special waiters that could speak the language of the guest. The language you speak is written on your boarding card which you carry around with you at all times why couldn’t they be scanned upon dining room entry and you could be seated at the appropriate table? I feel like this “wing it” method is unpleasant for the guest and stressful for the wait staff. Last note on food- The buffet (which we preferred) was only available night 1 and 2 of the cruise. Night 3 was our “elegant night” and after a long day we were just ready to slum it in jeans at the buffet. However the only option to get food was the dining room unless you wanted to pay for room service. Luckily we brought nicer attire… but how awkward would we feel if we didn’t have nicer clothes because had just planned all along to skip this night in the dinning room and just do the buffet. To only offer one dining venue on formal night is crazy. Also the dinner times were late- they usually started serving dinner around 7... nothing to eat before that unless you did room service($) Entertainment- To be honest we were exhausted and went to bed right after dinner most nights. We attempted to see the show on Greek night but only made it through 3 songs it was a little boring since we don’t speak the language and it was just one lady singing we were thinking maybe some Greek dancing would be really fun to watch but we didn’t see anything like that. Ports- You can book excursions through them and get priority to get off the boat first. The excursions were very expensive. We did book 3 of them through the cruise line. Smoking- as non smokers we aren't excited about all the smoking sections that seemed to linger into non smoking sections. Seemed to be more smoking guests than any other cruise I had been on, perhaps it's more of a European cruise thing not specific to this ship? Noise- We personally don't have an issue with hearing music from the bars and theater until the wee hours in our cabin while trying to sleep... We are both good sleepers so it didn't keep us awake but something to think about if you are. It was loud enough while laying in bed we could sing along to the words (the songs in English that is) if that gives you an idea. This could be placement of our cabin. Have I done a lot of complaining and still given this ship 2 stars and not only 1 star? Well it’s because you get to see so many ports. I probably should have done more research on bang for my buck, but according to other passengers they were happy with the price they paid. Since I paid a tour company it was a total package price on everything we did for 12 days so I can’t give you insight on other options. All I can say is over all we had a good time on the cruise. It wasn’t something we would recommend or do over again. We kept a positive attitude and the cruise was an experience. Just not one we would ever repeat. Read Less
1 Helpful Vote
Sail Date: September 2015
If you are used to cruising on the larger ships (Royal C, Princess, Celebrity, etc.) this ship is not anywhere close to the larger ships, both in service and amenities. When things start to go wrong, it only gets worse, so we need to be ... Read More
If you are used to cruising on the larger ships (Royal C, Princess, Celebrity, etc.) this ship is not anywhere close to the larger ships, both in service and amenities. When things start to go wrong, it only gets worse, so we need to be careful not to mention the little aggravations. But, there is no excuse for the unfriendliness of staff, especially in the dining room. It was difficult to find any staff that would smile. It appears that they hate their jobs. And the food was not up to standards one would expect on a cruise. Buffet presentations were unattractive and as expected, food was only on the warm side. It was a surprise to find that the serving times in the eating areas were limited. Finished or not, the food service for lunch closed a 2PM. But you did get a couple of hours for dinner. We bought some chocolate bars just in case we missed a meal. Shower tiles in our cabin were loose and came away stuck to one's foot. Overall, the ship was very tired and in need of restoration. Off the ship things were fine! Only banged head once on shelving over the bed. Read Less
Sail Date: August 2015
While port destinations was fine the rest of the ship experience was just not up standard. Food was mainly all buffet with very little variety. Service at meal times was not existent, no water or coffee without contestant chasing of ... Read More
While port destinations was fine the rest of the ship experience was just not up standard. Food was mainly all buffet with very little variety. Service at meal times was not existent, no water or coffee without contestant chasing of staff. The drinks package was a joke, the wine choice was very limited, (House wines only) and then you needed to find a waiter to take your order. At each meal sitting we were lucky to be served 1 drink. Try and find a waiter. No information provided on any Island even when purchasing a ship excursion. Read Less
5 Helpful Votes
Sail Date: July 2015
We signed up for all the excursions we could. While it was exhausting, taking an excursion at each port-of-call was better than staying on the ship (read the other recent reviews). The beach transfers were the best deals. Our excursions ... Read More
We signed up for all the excursions we could. While it was exhausting, taking an excursion at each port-of-call was better than staying on the ship (read the other recent reviews). The beach transfers were the best deals. Our excursions all went well, but that might be because we were part of an EFTours student group and we had a Tour Director to handle issues and shepherd us through disembarking and other procedures. We did have one small group who had an excursion cancelled but they had enough notice and were able to make a substitution, with the Tour Director's assistance. Food was mediocre except for the desserts which were generally delicious. Breakfast was OK although the eggs left much to be desired. The Greek yogurt was good -- add mueslix, fruit and/or honey. The Grill was the best place to eat. Yes, hamburgers and pizza but better than what you get in America. DO NOT PURCHASE DRINK PACKAGES. It was near impossible to get served a drink, at dinner or the bars. As other reviews stated, service generally sucked. The best part of the cruise was disembarking on the last day! Would not use Celestyal Cruises again, mainly due to food and service issues. We did use the spa -- I had a manicure and pedicure on the very first afternoon, and my daughter had a massage. Although pricey, it was a nice way to start the cruise and we were very happy with those services. We never did have time to use the pool. Also noted our bathroom in the cabin was not cleaned well. Air conditioning -- I suspect they turned it down at night so it was not as cool. I woke up each night in a sweat. Did not appreciate that AT ALL given our exhausting daily activities. Excursion: Ancient Ephesus, Kusadasi, Turkey -- It was not advertised but after our visit to Ephesus we were taken to Turkman Village Art & Rug for a rug-making demo and shopping. It was fun but I wish I had been better prepared for this experience. Be sure to read the reviews on Turkman Village on TripAdvisoncom if you are visiting Kusadasi. Read Less
Sail Date: June 2015
I took our family and though we love cruises , we will never again use celestyal. The food was cafeteria like and nothing special. They did not organize the excursions well nor did they give good information beforehand. Ths ship is ... Read More
I took our family and though we love cruises , we will never again use celestyal. The food was cafeteria like and nothing special. They did not organize the excursions well nor did they give good information beforehand. Ths ship is old i. E. The map on board says "internet cafe" but there is none. Theres only wifi that you have to pay for and which doesnt work well. They just dont do anything to set themselves apart service wise and they flubbed up the excursions. Read Less
Celestyal Olympia Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 3.0 0.0
Family 3.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 N/A

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