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70 Celestyal Cruises Celestyal Olympia Cruise Reviews

The ship was called Louis Olympia by then and was mainly doing Greek Islands and Aegean Sea cruises. I think the new owners are using it on the same route. Service and crew related review might be out dated since ship has changed hands ... Read More
The ship was called Louis Olympia by then and was mainly doing Greek Islands and Aegean Sea cruises. I think the new owners are using it on the same route. Service and crew related review might be out dated since ship has changed hands so I will focus on the vessel itself. This is an aging ship and it shows. But in a cute nostalgic way. The ship was renovated once or twice since it first sailed but its classic cruise lines are still prominent. Mind you this is a medium sized ship with 770 something cabins and as far as it goes with cruise ships size DOES matter. You should not expect a huge casino, 20+ restaurants and 11 stages and movie theaters on this boat. But what you get is served with good taste and quality. Under Louis some of the Island stays were too short to be practical. Mykonos and Pathmos stays were 4-5 hours and believe me 4 hours is not enough for Mykonos. Depending on the cruise Athens stay is also very limited. Just enough time to briefly see the agora and that's it. I did not even bother to leave the port and had a coffee in a nearby cafe instead. Read Less
Sail Date July 2013
I booked this cruise, to celebrate our wedding anniversary, in a hurry, it was a last minute idea I had and didn't read any reviews, it just matched my available dates so I went for it, and am very glad I did. Even though it was ... Read More
I booked this cruise, to celebrate our wedding anniversary, in a hurry, it was a last minute idea I had and didn't read any reviews, it just matched my available dates so I went for it, and am very glad I did. Even though it was our very first cruise experience ever, I knew that cruises through the Greek isles are supposed to be smaller and less luxurious than those in the Caribbean for example, so I set my expectations accordingly. Yes, it's an old ship, but very well maintained and with an excellent crew on board. All crew staff was great: the waiters always making sure if you're in need of a refill, the entertainment crew was absolutely brilliant, most of them multilingual and always with a smile on their faces. The shows on board were quite nice, really. The band in the theater was great, believe me, it was a Greek rock band that could nail Pink Floyd classics and make it look easy (great guitar player). Food was sometimes good and sometimes very good, not great. And to be honest, cruising through the Aegean is all about the destinations, we visited Mykonos, Patmos, Rhodes, Kusadasi, Crete and Santorini. My only complaints: The weather was very bad, sea was very rough for the last two days of our journey, so bad that hale was falling in Crete and we couldn't disembark in Santorini due to the high waves. We were later refunded for the cancelled tour in Santorini. Cabin is outdated and not very comfortable to be honest. The Cuban band in the Latin bar, really sucked. Trust me on this one, I am latino and know perfectly the difference between good and bad Latin music. This bar was always empty, so clearly I was not the only one with this opinion. All in all, I can recommend this cruise, we had a great time, and would book in Celestyal again, not a 5 star, but definitely a 4. Recommendations: Don't go for the all-inclusive alcohol drink package unless you're a really serious drinker/drunken; you won't get your money's worth even if you spend all 4 days drinking till unconscious. Don't buy the Video or the Photographs, not worth it. Read Less
Sail Date April 2015
We didn't book this cruise directly, it was part of our larger Greek tour. I'm am not a "cruiser". I've only done one other cruise (Disney, ages ago.) As the professional review notes, this is an old ship. ... Read More
We didn't book this cruise directly, it was part of our larger Greek tour. I'm am not a "cruiser". I've only done one other cruise (Disney, ages ago.) As the professional review notes, this is an old ship. Nothing has really been done to update it. The 80's brass is in evidence everywhere. We had an outside cabin with a window on Deck 4. Small, yes, but no smaller than I expected. The bathroom was small, the shower was miniscule. I swear, I don't know how larger people fit. They provide mass squeeze shampoo and body wash, but I wasn't particularly impressed. If you like washcloths, bring your own. The food is plentiful and what you'd expect on a cruise: decent at a minimum, sometimes quite good. My husband and aunt had dishes they both loved (I was under the weather and not the best judge.) They've gone to open dining at all times, which I think makes for a far more hectic dining experience than necessary. I got the impression the servers pulled a dozen different directions. One thing I will say is that they don't try to gouge you with their drink prices. A glass of champagne was 4.3 euros, which seemed reasonable to me. (Less than I'd pay in a restaurant.) We also discovered the duty free shipboard prices for liquor to be better than anything we saw in the airport (much to our regret!) The staff works works very hard to make things pleasant. I have no complaints regarding our cabin stewards. I requested ice once, and got it every day, which is the kind of thoughtful service worth rewarding. We only did two of their excursions, but both were well-done. This is probably a great cruise if you're looking for an economical way to see the Greek islands and not entertain yourself with a cruise ship. Frankly, there isn't very much to do on the ship. I did have a very lovely aromatherapy massage. IMO, they should ditch the morning stop at Crete and give a full day somewhere else. Half-days only allow you to do so much, and there's nothing within walking distance to the port in Crete. Read Less
Sail Date April 2015
We chose this cruise as we only had a limited amount of available time to visit the islands during our stay in Athens. I had done a lot of research and was a little nervous based on my findings on the internet. I wanted to write this ... Read More
We chose this cruise as we only had a limited amount of available time to visit the islands during our stay in Athens. I had done a lot of research and was a little nervous based on my findings on the internet. I wanted to write this review to inform people that this cruise was an amazing experience overall!! I booked online directly with Celestyal rather than use a tour group and was able to book at a 15% discount early booking rate. The process of booking was very easy and I was able to select my own cabin while booking. I chose to upgrade to a balcony suite (Cabin 9003) and it was fantastic! The cabin was very large (I think about 300sqft) with a large balcony, a nice sized bathroom with bathtub, a king-sized bed, lots of cabinet space for our clothing, and a small living room area. I feel that the selection of an upgraded cabin helped to make this cruise very enjoyable as we were able to escape there to enjoy our balcony in peace. We booked the 3 day excursion package which included: 1. KUSADASI - Ancient Ephesus and the Terrace Houses, 2. PATMOS - Religious visit to St John's Monastery -Grotto of Apocalypse, 3. CRETE - Minoan Palace of Knossos - 1st European Civilization, 4. SANTORINI - Spectacular Oia Village perched on the caldera rim. Overall, the excursions are great! We could have saved some money and tried doing these on our own, but I liked having everything ready to go for me when we reached the port and it was worth the extra bit of money to not have to worry about how we would get to all of the sights on our own. There is also the benefit of being first off on the tender boats when the ship did not dock. It was also nice to have the tour guides to explain the history to us. The only downside was not having enough time in Santorini. Oia was stunning and we really only had a total of 3 hours there after you tender boat in. I will certainly make another trip back and spend more time in Santorini in the future!! Mykonos was beautiful and we did this on our own and I would say that you do not need to book an excursion here. The dining was quite enjoyable for us. My husband and I went to the Aegean restaurant several times for lunch and dinner and were always placed with other people. We were able to meet people from all over the world and we really enjoyed this. The food was always good and we found the staff very friendly. We also went to Leda casual dining for breakfast and lunch and it is buffet style. The food here was good. We did sit on deck by the pool a few times and they always had an activity going on, but we did not really partake in any of the activities. This is a really port intensive cruise and we just wanted to relax when we were at sea. There was always entertainment in the evening and we did take in a couple of shows which were good, but again, because it was so port intensive, we tended to relax in the lounge or in our room on the balcony. We did purchase the all inclusive drinks package, which is worth it if you want to enjoy a few beverages. Overall, our cruise with the Celestyal Olympia was fantastic! For anyone who is looking to enjoy the islands in a short amount of time, this cruise is for you. The ship is a bit older, but the experience of the Greek Islands was amazing! Read Less
Sail Date May 2015
This cruise was recommended to me by my travel agent, based on the reviews and based on the excursions the cruise offered. It was meant to be a way to get around and to visit multiple islands in a short time as a great excursion ... Read More
This cruise was recommended to me by my travel agent, based on the reviews and based on the excursions the cruise offered. It was meant to be a way to get around and to visit multiple islands in a short time as a great excursion experience. As the professional reviews noted, this is an old ship. Nothing has really been done to update it, except for the hand rails being painted (I could only tell the rails were painted because of the “wet paint do not touch” signs on deck during our cruise). The 80's brass and decor is in evidence everywhere. We had an outside cabin with a window on Deck 4. The bathroom was small and the shower was even smaller. The water would leak everywhere onto the bathroom floor during showers. They provided mass squeeze shampoo and body wash, but I wasn't particularly impressed. If you like washcloths, bring your own. The food was nothing to be impressed about, many times not even worth eating. For some reason the cruise line thinks it is appropriate and acceptable to have the restaurant open during the time of excursions, but closed when you are actually on the ship. The Bar & Grill restaurant on Deck 9 is only open for 1 hour each day. With all that said, the restaurant staff was the best group/department on the ship. They tried their very best to be helpful and accommodating based on the very little resources they are provide with to do their job from the cruise line. The Food/Bar staff works hard to make things pleasant. I have no complaints regarding our cabin stewards. They were very pleasant and work hard. We prepaid for all of our excursions and had one booked at every port, which was a huge mistake. We arrived to Mykonos waiting outside on the port for our excursion, with no direction. After about 30 mins of waiting on the port for someone to help us (keep in mind the stops at each port are very short, only a few hours), we managed to find the Assistant Manager, and asked her about our excursion and what we need to do. She was, to say the very least, rude and not at all helpful. She proceeded to blame us for the excursion being cancelled, due to lack of participation (how is that our fault?). We proceeded to ask her what we now needed to do to tour the island, as we were confused and uninformed about the cancellation. In front of everyone on the port began to scream at us stating she is “not our slave” and “everyone on the island speaks English - ask them what to do.” She further continued to blame us, stating it is our responsibility to know if our excursion is cancelled. We proceeded to tell her before leaving the cruise ship we tried to speak with someone at the excursions desk, but they said they can’t help as the desk is closed, when we went to the reception they told us they don’t know anything. She continued to blame us and other departments of the ship and said “Well the housekeeper should tell you…Reception doesn’t know anything… ”. Rather than trying to help us all she did was yell, scream and push blame on irrelevant people and departments. We finally set out to explore the island by ourselves. Upon our return we spoke with the Manager of Shore Excursions about the issue. We asked to speak with her alone, but she refused and said I am aware of everything as I was present. That left us completely confused, because if she was indeed present why did she not assist us on the island, rather than watch her staff humiliate us like that? Anyway, we proceeded to explain the situation to her and inquired about a refund for our excursion. She again refused to assist us and instead of listening to us blamed us for the ordeal. She further called us liars about what happened. She insisted that the way we were treated by her Assistant Manager was warranted because we were the problem. It was absolutely unprofessional and uncalled for. Needless to say nothing was resolved and NO REFUND was discussed, as they said we have to talk to our agent. Excursion #2 was also cancelled “Due to Lack of Participation” however this time they slid a note under our cabin door informing us. We again went to the Shore Excursion Office and spoke regarding our options. Again a replay of the rudeness from the previous day. She basically said we can join another excursion on the island since ours was cancelled. We asked her how that works since we prepaid for ours. Would they refund us for ours and charge us for the new as all excursions are priced different? She snapped and said even exchange. We basically prepaid for particular excursions that they took money for and did not receive the service we paid for. By the end of our cruise, we still had not been able to get refund the cancelled excursion, in addition we literally got cheated by them providing us with even exchanges with excursions that cost a lot less than our cancelled excursions. By the last day we were completely annoyed and I asked for my refund for the cancelled Mykonos excursion. This is just the quick version of how were treated. The idea behind this cruise was to see various Greek islands in a short span of time and not entertain yourself on a cruise ship. However, the cruise ship provided neither, and was quite expensive for the lack of services they provided. Frankly, there isn't very much to do on the ship, and the Excursions department ensures you don’t enjoy your time on the islands and basically takes your money and not provides you the service. The only thing I enjoyed about this cruise was the day I disembarked and I still have not received my refunds for all my cancelled excursions or an apology from the cruise line about how horribly we were treated even though we paid quite a bit of money for the cruise. Very unprofessional and untrained excursion staff. I would not recommend this cruise line to anyone. Overall, were it not for the lack of customer service and if they can get there excursion department organized, then the cruise line is a good option to use as a means of transportation to see various islands in a short span of time. Read Less
Sail Date June 2015
Overall the cruise wasn't bad, with exception of food being tbe same most nights and not being very good. The excursions were very good, again with the exception of the Oia excursion having a tour guide not very well organized and ... Read More
Overall the cruise wasn't bad, with exception of food being tbe same most nights and not being very good. The excursions were very good, again with the exception of the Oia excursion having a tour guide not very well organized and occasionally making non sensical statements.The best tour guide was on the Island of Crete Minon of Knoss. The main problem with all the excursions was the lqck of support for clients with disabilities issues. Read Less
Sail Date June 2015
I took our family and though we love cruises , we will never again use celestyal. The food was cafeteria like and nothing special. They did not organize the excursions well nor did they give good information beforehand. Ths ship is ... Read More
I took our family and though we love cruises , we will never again use celestyal. The food was cafeteria like and nothing special. They did not organize the excursions well nor did they give good information beforehand. Ths ship is old i. E. The map on board says "internet cafe" but there is none. Theres only wifi that you have to pay for and which doesnt work well. They just dont do anything to set themselves apart service wise and they flubbed up the excursions. Read Less
Sail Date June 2015
Customer service was the worst I've experienced on any cruise or vacation - cruise employees were not interested in helping us solve issues (see list of issues below). The food was really, really bad. And only available at select ... Read More
Customer service was the worst I've experienced on any cruise or vacation - cruise employees were not interested in helping us solve issues (see list of issues below). The food was really, really bad. And only available at select meal times instead of 24/7 as we'd expect. If we missed a meal because we were enjoying ourselves at the port city, then we had to pay for something sub-par at the one bar we could find still serving food. The pools were drained the first night and closed every night. And there was no hot tub. The entertainment on the ship was embarrassing - so so bad. The one excursion we booked was canceled during the trip, which was disappointing and frustrating. We have yet to receive a refund for that. We paid for an upgraded room to be able to move our beds together, but the beds were unmovable and in an L shape. Nice way to have a romantic getaway - having to sleep head to toe with my boyfriend?! Mold in the shower and on the shower curtain - not cleaned well enough obviously. Ship overall was horribly outdated - not updates whatsoever. The spa was next to the casino - which allowed smoking inside!!! Definitely opted OUT of a massage which would have been accompanied by slot machine music. Overall - I would never, ever recommend Celestyal Cruises to anyone. Read Less
Sail Date June 2015
Rude, disorganized staff. Nothing to do on board. Luckily, the itinerary was port heavy, so we were able to get off the ship as much as possible. Terrible cruise experience.
Rude, disorganized staff. Nothing to do on board. Luckily, the itinerary was port heavy, so we were able to get off the ship as much as possible. Terrible cruise experience. Read Less
Sail Date July 2015
We departed from Mykenos and in the three days on the ship, we visited Kusadasi, Turkey, Patmos, Rhodes, and Crete. We disembarked at Santorini. We took excursions at Kusadasi and on Crete, and found them to be well-organized, albeit quite ... Read More
We departed from Mykenos and in the three days on the ship, we visited Kusadasi, Turkey, Patmos, Rhodes, and Crete. We disembarked at Santorini. We took excursions at Kusadasi and on Crete, and found them to be well-organized, albeit quite pricey. This was the third cruise we took as a family of four (10- and 17-year olds) and by far this was the least satisfying of the three. First, some general thoughts. 1) Other than our cabin steward, the crew always looked and acted as if they were utterly miserable. That air of unhappiness in infectious. It was a rather stunning contrast to the other cruises we've taken. 2) The cruise line nickel and dimes you to an extreme. 12 euro for a key for the safe in your cabin? Really? 6 euro for an hour of Wi-Fi. It offers a unlimited drink plan, but when I went to buy it for one day for alcoholic drinks, I was informed that my wife and kids had to sign up for the non-alcoholic drink plan, which all together came out to about 70 euro for one day. 3) The food was generally dreadful, though the tea-time cookies and other treats were quite tasty. If you wanted something slightly nicer, like shrimp or steak, it was 15 euros extra and up. 4) The entertainment was subpar at best. On that last point, the first of two specifics: A part of one evening's entertainment, the New Amsterdam Singers, were a well-meaning group of 70 New Yorkers all 50-years and up. Were it Christmas time, and were the audience the same age as the singers, they may have been an apt choice. But that wasn't the case, and I'd say 30% of the audience took a walk. My daughter sings choir, so I soldiered on. Their song choices included Christian hymns which didn't bother me at all as I am Christian, but I could certainly see that bothering others in the audience. At one point, the octogenarian troupe leader announced one of the songs as a traditional "negro working song" which, again, was an accurate description of the song, but overly sensitive people could easily have been offended. Just not a good choice by Bruno the cruise director and his staff. My second specific is quite a bit more troubling. At the beginning of the cruise I registered a credit card so we could make payments on our cruse pass card. At the end of the cruise we were informed that we had to provide a credit card for payments. I asked how we could have possibly made all the purchases that we did on the cruse card if a credit card was not registered. They had no answer for that other than to say something happened to the system. When I asked what I should do if those charges ended up showing up on my credit card statement on top of the charges we payed for the sending time with another card, the representative had no answer to that either. Overall, I would take serious pause if you are considering taking a cruise on any Celestyal Cruise ship. Read Less
Sail Date July 2015
We signed up for all the excursions we could. While it was exhausting, taking an excursion at each port-of-call was better than staying on the ship (read the other recent reviews). The beach transfers were the best deals. Our excursions ... Read More
We signed up for all the excursions we could. While it was exhausting, taking an excursion at each port-of-call was better than staying on the ship (read the other recent reviews). The beach transfers were the best deals. Our excursions all went well, but that might be because we were part of an EFTours student group and we had a Tour Director to handle issues and shepherd us through disembarking and other procedures. We did have one small group who had an excursion cancelled but they had enough notice and were able to make a substitution, with the Tour Director's assistance. Food was mediocre except for the desserts which were generally delicious. Breakfast was OK although the eggs left much to be desired. The Greek yogurt was good -- add mueslix, fruit and/or honey. The Grill was the best place to eat. Yes, hamburgers and pizza but better than what you get in America. DO NOT PURCHASE DRINK PACKAGES. It was near impossible to get served a drink, at dinner or the bars. As other reviews stated, service generally sucked. The best part of the cruise was disembarking on the last day! Would not use Celestyal Cruises again, mainly due to food and service issues. We did use the spa -- I had a manicure and pedicure on the very first afternoon, and my daughter had a massage. Although pricey, it was a nice way to start the cruise and we were very happy with those services. We never did have time to use the pool. Also noted our bathroom in the cabin was not cleaned well. Air conditioning -- I suspect they turned it down at night so it was not as cool. I woke up each night in a sweat. Did not appreciate that AT ALL given our exhausting daily activities. Excursion: Ancient Ephesus, Kusadasi, Turkey -- It was not advertised but after our visit to Ephesus we were taken to Turkman Village Art & Rug for a rug-making demo and shopping. It was fun but I wish I had been better prepared for this experience. Be sure to read the reviews on Turkman Village on TripAdvisoncom if you are visiting Kusadasi. Read Less
Sail Date July 2015
it was unbelievable, great services , greeeeeeeat food. The cabin was amazing. Very good entairtement we go to mykonos, rhodes kousantasi. We were with a group of 150 visiting Athens and this short 4 day trip to the Greek islands. My wife ... Read More
it was unbelievable, great services , greeeeeeeat food. The cabin was amazing. Very good entairtement we go to mykonos, rhodes kousantasi. We were with a group of 150 visiting Athens and this short 4 day trip to the Greek islands. My wife and I have done over 25 cruises, mainly Royal Caribbean, Holland, Celebrity and Disney--cruises to Caribbean, eastern and western and southern routes, Med and Baltic cruises. Fastest embarkation ever. We were on the ship in a flash. Luggage went up a moving ramp and on the ship. Cruise left at 1130am so they had to empty the ship and load in a few hours. We even had our luggage before the ship left.It was a good way to see the Greek islands...a sampling of the Greek food, so we were happy. Embarkation adn disembarkation went smoothly. I really loved this cruise.Excellent embarkation. In conclusion i will recomend it. Read Less
Sail Date August 2015
Our last couple of cruises were on the emerald princess in the Caribbean which we really love. We had just come off of a P & O cruise of Italy. This cruise was really enjoyable. The food was great! With a lot of variety & quality. ... Read More
Our last couple of cruises were on the emerald princess in the Caribbean which we really love. We had just come off of a P & O cruise of Italy. This cruise was really enjoyable. The food was great! With a lot of variety & quality. I enjoyed the dancing & dance lessons on deck & the good bands on deck also. We had a nice 3 bed suite with a window. My only issue was that some of the excursions were canceled & others seemed a little short. I wished we could've had more time in Santorini. We embarked from Athens & returned there. We went on excursions to Crete which was really good. We had a really good guide. We also went to Ephesus & had a knowledgeable guide there also in turkey. We visited Patmos, Mykonos. There were clubs on the boat that we never made it to with good dance music. Read Less
Sail Date August 2015
While port destinations was fine the rest of the ship experience was just not up standard. Food was mainly all buffet with very little variety. Service at meal times was not existent, no water or coffee without contestant chasing of ... Read More
While port destinations was fine the rest of the ship experience was just not up standard. Food was mainly all buffet with very little variety. Service at meal times was not existent, no water or coffee without contestant chasing of staff. The drinks package was a joke, the wine choice was very limited, (House wines only) and then you needed to find a waiter to take your order. At each meal sitting we were lucky to be served 1 drink. Try and find a waiter. No information provided on any Island even when purchasing a ship excursion. Read Less
Sail Date August 2015
I was apprehensive when taking this cruise after reading the reviews here. First listing the cons: 1. The entertainment in the cruise was sub-standard. The Muses lounge where most of the night entertainment is held can be compared to a ... Read More
I was apprehensive when taking this cruise after reading the reviews here. First listing the cons: 1. The entertainment in the cruise was sub-standard. The Muses lounge where most of the night entertainment is held can be compared to a small lounge in the other cruise ships. We tried to go to the bingo game, but saw that it wasn't taking place (no participants?). 2. Way too many ports. I wish that for some ports there was an overnight stay, so we didnt have to rush back. 3. No water available - other than for meal times. I didn't take the all inclusive package (too expensive!). But didn't expect to not have water at all times. I made sure to buy water at all the ports. 4. Shore excursions - way too expensive. I took just one shore excursion in Kusadasi - as I wasnt sure if I will have enough time to see Ephesus. The shore excursion was supposed to be for 4 hours, out of which we spent 1.5 hours in Ephesus and the rest in a carpet store (2 hours) and travel (1/2 hour). Would encourage to research in advance and venture out on your own. Pros: 1. This might be the best way to cover a lot of Greek islands in a short amount of time 2. The outdoor deck had a few dance lessons that were fun. 3. The food was awesome! I had requested vegetarian food and they even provided Indian vegetarian food! 4. The cleaning staff is amazing! My room was cleaned 2 times in a day. I have not seen that in any of my previous cruises. Read Less
Sail Date August 2015
If you are used to cruising on the larger ships (Royal C, Princess, Celebrity, etc.) this ship is not anywhere close to the larger ships, both in service and amenities. When things start to go wrong, it only gets worse, so we need to be ... Read More
If you are used to cruising on the larger ships (Royal C, Princess, Celebrity, etc.) this ship is not anywhere close to the larger ships, both in service and amenities. When things start to go wrong, it only gets worse, so we need to be careful not to mention the little aggravations. But, there is no excuse for the unfriendliness of staff, especially in the dining room. It was difficult to find any staff that would smile. It appears that they hate their jobs. And the food was not up to standards one would expect on a cruise. Buffet presentations were unattractive and as expected, food was only on the warm side. It was a surprise to find that the serving times in the eating areas were limited. Finished or not, the food service for lunch closed a 2PM. But you did get a couple of hours for dinner. We bought some chocolate bars just in case we missed a meal. Shower tiles in our cabin were loose and came away stuck to one's foot. Overall, the ship was very tired and in need of restoration. Off the ship things were fine! Only banged head once on shelving over the bed. Read Less
Sail Date September 2015
Our first cruise - never again. The ship is old, tired and should be ditched. We did a cruise round some of the Greek Islands. They couldn't get into Patmos. At Mykonos we only had two hours and for most of that it was dark, Santorini ... Read More
Our first cruise - never again. The ship is old, tired and should be ditched. We did a cruise round some of the Greek Islands. They couldn't get into Patmos. At Mykonos we only had two hours and for most of that it was dark, Santorini was so crowded it was like a conga line around the town. The cabin was OK, but very small and airless. There was no room for two cases, except on the floor. The crew were very pleasant but looked and acted like they were overworked. The food was poor, pretty much the same every day. They took so long checking us in we never got the emergency briefing at the beginning so we had no idea what we would need to if there was an emergency. The personal/medical form which we were told was so important to have completed was never requested. Several times we wanted to find a quiet space just to sit and read - no chance, everywhere was so noisy with loud music. We were charged 20 Euro for wifi which didn't work for most of the time (who charges for wifi now?). When I asked about the wifi I was told it was either the bad weather or the satellite was down - REALLY ?? We were sadly disappointed and we really feel we wasted our $'s and five days of our holiday. NEVER. NEVER again would we we use Celestyal. Read Less
Sail Date September 2015
We were very disappointed with this cruise. The cabin was very shabby with holes filled in the walls but not painted over, carpet was stained and curtains were thread bare and would not close properly. In the bathroom the shower showed ... Read More
We were very disappointed with this cruise. The cabin was very shabby with holes filled in the walls but not painted over, carpet was stained and curtains were thread bare and would not close properly. In the bathroom the shower showed rust and the grout in the floor kept falling out. There was obviously some problem with the drainage system as the carpet in the passage was stained outside several cabins and there was a suction pump being used and also a blower operating to dry the carpet. The cabin staff were very friendly and did the best they could with what they had to work with. There was a lack of information on the islands that were visited prior to the shore excursions. The food was very average and the wine poor although the staff were friendly and helpful. As a whole the ship was very old and tired and needs a complete makeover. Altogether not a very good experience for our first cruise, we would not recommend it to anybody. Although we didn't enjoy the ship we loved the Greek Islands and explored them ourselves via taxi or on foot rather than the cruise shore excursions. Read Less
Sail Date September 2015
We are very disappointed with this Celestyal Cruise. The cabin was very shabby with holes in the walls that had been filled but not painted and thread bare curtains that didn't close properly. The bathroom had rust evident in the ... Read More
We are very disappointed with this Celestyal Cruise. The cabin was very shabby with holes in the walls that had been filled but not painted and thread bare curtains that didn't close properly. The bathroom had rust evident in the shower and the grout in the floor was falling out. It was obvious there was a problem with the drainage as there were stains on the carpet in the passage way and a suction pump was being used as well as a blower to dry the carpet. The cabin staff were friendly and did the best they could with what they had to work with. The food and wine was average but the waiting staff were friendly and helpful. It is clear that this ship needs a full makeover before it would become pleasant to sail on, it was not a good experience for our first cruise. There was a newsletter each day detailing what activities there were on board but no information about the various islands visited except to list the tours. The on shore excursions were very expensive, we did some ourselves by taxi which worked out well. While we enjoyed the Greek Islands we would not recommend this cruise at all. Read Less
Sail Date September 2015
The previous reviews of the Olympia mostly held true. Although the ship is about 35 years old, it is well maintained. I would just like to add a couple of comments. We had an outside cabin number 3063 on deck 3 (Hermes). It was just as ... Read More
The previous reviews of the Olympia mostly held true. Although the ship is about 35 years old, it is well maintained. I would just like to add a couple of comments. We had an outside cabin number 3063 on deck 3 (Hermes). It was just as expected. The cabin size was adequate, but the shower was very tiny. Our suitcases did not fit under the beds, so we had to store them elsewhere in the cabin. The cabin stewards were very good. The food was unexceptional, not quite as good as on our previous river cruise in Germany. The reception staff who were in charge of billing were very inflexible. For example on the last night before disembarking I had a small bar bill that I wanted to pay in cash. I was not permitted to do so, and it was automatically charged to my credit card. To sum up the cabin and cruise were good value, but not a premium service. Read Less
Sail Date October 2015
High marks to this cruise as a whole. I was very impressed with the staff. They were friendly and did their best to make the cruise as enjoyable as possible. It was a pleasure to come back to the room each night; everything was always ... Read More
High marks to this cruise as a whole. I was very impressed with the staff. They were friendly and did their best to make the cruise as enjoyable as possible. It was a pleasure to come back to the room each night; everything was always clean and tidy. For the most part the food was quite good. I think they could have done better in the entertainment department. I preferred not to take the shore excursions provided by the cruise ship. I made arrangements for private tours ahead of time and that worked out well for me. Santorini was the last stop and I wish we were given more time to explore the island. Unfortunately too much time was spent on line waiting for the cable car. I would recommend taking the non- alcoholic drink package. It's a good value for the money. Read Less
Sail Date October 2015
I'm writing this review, (something I never do), because it was difficult to find anything recent about this ship and cruise. It's true one books this vessel only for transportation to some beautiful Greek Islands but had I ... Read More
I'm writing this review, (something I never do), because it was difficult to find anything recent about this ship and cruise. It's true one books this vessel only for transportation to some beautiful Greek Islands but had I known in advance how poorly the ship is maintained and operated, a fishing boat would have been preferable. The food was bad, even the deserts, in both the dining and buffet rooms. Consequently the Aura Grill was a favored location (serves lunch only) offering hot dogs and pizza. I enjoy Greek food and sampled many offerings in our pre cruise stay for 3 says in Athens. With the exception of fresh vegetables and fruits, the food offerings were terrible in taste and presentation. The buffet is a mad house and disorganized. The restaurant is less so, however there is open seating and limited menu items. Our two meals in the dining room shared a table with pleasant fellow passengers that did not speak English and unfortunately we are not bilingual. On the third attempt, we requested to sit at an English speaking table and rudely denied. The refusal to accommodate is something that one who travels often is accustomed to experiencing without issue. It was the rudeness and argumentative nature displayed by the dining room host that was completely unacceptable. Tipping is required regardless of the caliber of service with no option. Unfortunately this meant that he was tipped the same as other attentive ship personnel. The attitude at the excursion and reception/customer service desk was negative as well. We have traveled on international cruise ships before and have never experienced such a lack of hospitality. A good aspect was that our cabin steward, and all spa service providers, were exceptional in their friendliness and willingness to assist/answer questions. The itinerary is exciting however there is little time in one place for a true experience. The Greek island highlight, Santorini, does not dock until 4:00 p.m.,, and uses tenders to transport passengers to and from the ship. This leaves only about 3 hours for an excursion and some of it in our case, in October, is without daylight. This is known in advance by the ships excursion desk yet the excursion is sold to include the volcano visit that never transpires due to lack of time on the Island. Our tour guide acknowledged this to be true. Passengers that asked for partial refund were either ignored or told to contact their travel agent after the cruise. One of the excursions that we purchased for touring at another island was cancelled while we were waiting to disembark for it. This left no time to select another. The cruise director, Bruno, was not certain why and inquiring at the excursion desk was of no help. The response was " this happens sometimes". Note to elderly passengers or those with mobility concerns... even the excursions given the lowest rating for physical requirement were demanding. Wear comfortable shoes and clothing. This is acceptable for the more formal dining room also. A captains night is observed on one evening and though the days agenda reads that attire is more formal, few observed this. After long days sometimes at two islands in one day, few even change clothing for dinner. I packed far too many clothing items thinking that it would be like evenings experienced with other cruises lines. Experiencing the beauty of the Greek Islands is breath taking and worth every moment spent there. Would I recommend this ship and cruise to another? Absolutely not. I saved the worst experience for last. My 81 year old mother had bed bug bites on her legs from sleeping on her bed in the cabin!!! Enough said. Read Less
Sail Date October 2015
It was our very first cruise experience and we are definitely impressed and the highlight of our Europe trip. Prior to our departure date, we read some of the reviews about Celestial Olympia which some were not favourable but we were ... Read More
It was our very first cruise experience and we are definitely impressed and the highlight of our Europe trip. Prior to our departure date, we read some of the reviews about Celestial Olympia which some were not favourable but we were pleasantly surprised because our experience in the ship has not dampened or spoiled our enthusiasm to go on a cruise again in future, in fact we could go for a repeat cruise with Celestyal Olympia anytime. All the staff were very friendly and hospitable, the entertainment was excellent- the Greek band, the dancers, the lovely Greek lady singer, we had the most enjoyable four nights, we were definitely entertained. Our cabin which was a last minute upgrade to executive cabin was reasonably priced, it was a very smooth sailing we had the best sleep! We also liked the food, drinks were unlimited, we learned Greek dance, salsa and cha cha, we had lots of fun to say the least. We certainly highly recommend it and will do it again in future. Read Less
Sail Date October 2015
We read reviews before embarking on our trip so we knew to keep our expectations in check. Here is what I found to be true- It is indeed a 30 year old ship. If you are used to cruising on the newer beautiful Caribbean cruises (as I was) ... Read More
We read reviews before embarking on our trip so we knew to keep our expectations in check. Here is what I found to be true- It is indeed a 30 year old ship. If you are used to cruising on the newer beautiful Caribbean cruises (as I was) keep in mind this ship was not like that at all. Passport- you surrender you passport when you board. It was nerve wracking for us to do that. It made us worry about going to all these ports in Greece and one in Turkey and being with out it, but really it was fine. Getting it back the night before departure was not a problem. Safe- There is a safe in the room that you can pay per day to use. (We didn’t do this seeing as we didn’t have our passports we didn’t have much to put in a safe) Greek night- This is a designated night were you can where blue and white and they had a “greek show”- they should do more with this it could be really fun. Elegant night- same as all the formal night recommendations on other cruises however I found people to be dressed less formal than normal. October travel- weather was fine but it was windy. Sea was a little rough. Specifically our first port- we were unable to dock because of the waves, so we never saw Mykonos. I say we never even SAW it because it was dark upon arrival. We got hit with the time change the day before we boarded meaning an hour less of daylight in the evening everywhere we went. A problem since 3 of the ports were evening ports. Meaning about 45 mins of daylight on these islands we went to. Enough time to get off the boat (one we had to tender) and snap some pictures and then it started getting dark. If you can look into time daylight savings time if you want to travel around those times of year. Our stateroom cabin- we had an exterior with a window. It was depressing. The colors, the size, the random marks on the wall, the bathroom, the condition of the furniture and beds, it was anything but comfortable. It felt so dirty and honestly it was far worse than any interior room I’ve had on a prior cruise. On top of that it was 2 twin beds in an “L” shape, no moving the beds so no cuddling on our romantic honeymoon… did I not mention it was our honeymoon? Yea not ideal. So after checking with the customer service desk (I found them to be fine. Helpful but not overly friendly) I found out if we wanted a bed big enough for 2 people we would have to upgrade to a suite. 400 euros later we were in a suite. Luckily we were told the ship was only half full so extra rooms were available. –Keep in mind if that is true we were dealing with half the crowd as normal. We never found things to be busy regardless of where we were so it’s probably true about half full. I didn’t find the suite to be particularly clean either. I took some pictures of dirt/dust and hair in every corner of our room but I don’t see anywhere to upload pictures. Upon arrival to our suite I checked the bed and our sheets had some sort of crusty something on them so we called and got them changed and the girl that changed it was really pleasant. The room size was way better. Still only an exterior window no balcony. Also the bed was simply 2 twins pushed together and the mattresses were so worn that where they were supposed to meet in the middle was just a hard metal bar. Food- I found the quality of the food to be similar to all cruise food- in my opinion the QUALITY of the food you get on most cruises isn't anything to write home about but the QUANTITY of food is usually worth talking about. On the Olympia the amount of choices were slim. Buffet, dining room and room service (this costs money)were the only choices. At the buffet there was always a salad bar, bread, hot dogs, hamburgers, fries and some variations of cheeses and pasta salad type dishes- it was fine. The meal choices there were usually 5 choices. A beef, a chicken, a fish, a pork and a vegetarian choice. All with the same side option of the day. Staff in buffet was good. Food was fine I never left hungry. Just not a ton of options you may be used to. The dining room amount of options was similar to the menus I have seen on all the big cruises- Royal Caribbean, Princess, Norwegian, Carnival... in my opinion the dining room felt similar to what I knew. Perhaps only 2 differences. 1- the positive- A lot of Greek food options (don't worry always comfort food available) I liked getting to try Greek food with no worry about wasting my money if I didn't like it. 2- the negative- The seating. Anytime dining only. No assigned tables or wait staff. No tables for just 2. I found getting an attentive waiter to be harder than normal since they probably wont see you again and you probably won't tip them based on one meal, I felt the wait staff didn't really care to help. The other bad part about the seating is that you are just filed in and seated next to whoever happens to be there at the same time as you… not usually a bad thing however language became a real issue. Every table we sat at with the exception of 1, we were sat with people that didn’t speak English. Unfortunately we only speak English therefore it made for some very awkward meals. Also it seemed so unorganized… each time people were seated they needed to get special menus and special waiters that could speak the language of the guest. The language you speak is written on your boarding card which you carry around with you at all times why couldn’t they be scanned upon dining room entry and you could be seated at the appropriate table? I feel like this “wing it” method is unpleasant for the guest and stressful for the wait staff. Last note on food- The buffet (which we preferred) was only available night 1 and 2 of the cruise. Night 3 was our “elegant night” and after a long day we were just ready to slum it in jeans at the buffet. However the only option to get food was the dining room unless you wanted to pay for room service. Luckily we brought nicer attire… but how awkward would we feel if we didn’t have nicer clothes because had just planned all along to skip this night in the dinning room and just do the buffet. To only offer one dining venue on formal night is crazy. Also the dinner times were late- they usually started serving dinner around 7... nothing to eat before that unless you did room service($) Entertainment- To be honest we were exhausted and went to bed right after dinner most nights. We attempted to see the show on Greek night but only made it through 3 songs it was a little boring since we don’t speak the language and it was just one lady singing we were thinking maybe some Greek dancing would be really fun to watch but we didn’t see anything like that. Ports- You can book excursions through them and get priority to get off the boat first. The excursions were very expensive. We did book 3 of them through the cruise line. Smoking- as non smokers we aren't excited about all the smoking sections that seemed to linger into non smoking sections. Seemed to be more smoking guests than any other cruise I had been on, perhaps it's more of a European cruise thing not specific to this ship? Noise- We personally don't have an issue with hearing music from the bars and theater until the wee hours in our cabin while trying to sleep... We are both good sleepers so it didn't keep us awake but something to think about if you are. It was loud enough while laying in bed we could sing along to the words (the songs in English that is) if that gives you an idea. This could be placement of our cabin. Have I done a lot of complaining and still given this ship 2 stars and not only 1 star? Well it’s because you get to see so many ports. I probably should have done more research on bang for my buck, but according to other passengers they were happy with the price they paid. Since I paid a tour company it was a total package price on everything we did for 12 days so I can’t give you insight on other options. All I can say is over all we had a good time on the cruise. It wasn’t something we would recommend or do over again. We kept a positive attitude and the cruise was an experience. Just not one we would ever repeat. Read Less
Sail Date October 2015
My partner Raman & I were on this ship (Celestyal Olympia) for a 3 Days Cruise, as part of our Globus tour 'Iconic Agean with 3 Night Cruise'. It was their first cruise of 2016 (March 11-14, 2016) & the weather was ... Read More
My partner Raman & I were on this ship (Celestyal Olympia) for a 3 Days Cruise, as part of our Globus tour 'Iconic Agean with 3 Night Cruise'. It was their first cruise of 2016 (March 11-14, 2016) & the weather was early spring, so guess the ship was less than half capacity, to our advantage. We had upgraded our indoor cabin on deck 3 (ic) to the balcony suite (sb) on deck 9 by paying a hefty sum, but it was worth every penny. We were in room 9003 (named after Vasco da Gama, who was coincidentally the first European to sail to India, the country where we stay). The highlight of the ship for us was our room comforts & its big balcony. It being a right side room, we had an ever greater advantage as the ports & scenic views are better seen from the right, so we could easily click a lot of nice pics. We knew at the outset itself that the time on the ship was short as we had 5 ports in 3 days, so we decided to make the best use of it. We also had the huge advantage of having our Globus tour guide, a warm lovely lady Christiana always with us on the ship & offshore. The theme of the cruise was the carnival theme, so it was well decorated with lots of related procedures. The onboard hospitality, housekeeping & the embarkation experiences were excellent, as was the hectic combination of the destinations of Mykonos, Kusadasi, Patmos, Heraklion Crete & Santorini. We also had a bonus of seeing Samos island from close, as a group was dropped & picked up there. The ship was overall relatively smooth despite a strong winter breeze & turbulence on the last day. We disembarked earlier than scheduled at all ports, so got more time for our excursions. Thanks to our Globus guide, we did the best Celestyal cruise shore excursions viz. Ephesus through the ages (Kusadasi), St Johns monastery & the grotto (Patmos), Knossos tour (Crete) & the Oia village tour (Santorini). At Mykonos we preferred to do a lovely walk tour with our Globus guide. The weather was superb in general,a great combination of sunny, cloudy & breezy. Santorini was more grey than blue due to the weather, but we still enjoyed a lot. One recommendation. Our cruise cards got demagnetised many times & so we couldn't open our cabin, despite not keeping them close to our mobiles. The easy solution would be to give a cover in which the cards can be kept like in most hotels. Finally I'd recommend this cruise as the cheapest & fastest way to see the Greek islands briefly. An overall great cruise experience. Am posting many pictures here. Read Less
Sail Date March 2016
Celestyal Olympia Ratings
Category Editor Member
Cabins 3.5 3.5
Dining 4.0 3.4
Entertainment 3.0 3.3
Public Rooms 3.0 3.6
Fitness Recreation 3.0 3.3
Family 3.0 3.3
Shore Excursion 4.0 3.7
Enrichment 4.0 3.3
Service 5.0 3.7
Value For Money 5.0 3.5
Rates 4.0 N/A

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