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Sail Date: September 2019
It started with watching the guys throwing our bags on the conveyor belt and when we received our bags the handle was broken , the bag was brand new bought for this trip now the extension handle is broken. The food was very poor especially ... Read More
It started with watching the guys throwing our bags on the conveyor belt and when we received our bags the handle was broken , the bag was brand new bought for this trip now the extension handle is broken. The food was very poor especially the 2 bbqs the food was cold and all the meat so dry and tough , the corn was terrible as well we left a whole plate full of food. The entertainment was very average they had Greek dancers at on the pool deck dancing which went for about 30 minutes each dance seems the same. The islands themselves were great we totally enjoyed them, Thank God there was something to look forward to. We even ate there to get a decent meal as we could not rely on the food of the ship.being our first cruise we were so looking forward to it as our friends have talked them up. Read Less
27 Helpful Votes
Sail Date: November 2018
My wife and I were on a Globus tour of Greece and this 3-day cruise was included. Unfortunate thing is that neither cruise ship nor Globus told us what TIME we would arrive at each of the islands. This was a 'once in a ... Read More
My wife and I were on a Globus tour of Greece and this 3-day cruise was included. Unfortunate thing is that neither cruise ship nor Globus told us what TIME we would arrive at each of the islands. This was a 'once in a lifetime' trip for us, as we had always wanted to see Greece and some of the islands. The wonderful windmills of Mykonos - we arrived after 7:00PM (!!!!). My first photo on the island showed 7:12pm. Now, I ask you - how much of the island can you enjoy when you arrive at that hour. Our tour guide showed us where the windmills were - yep, there it was in the distance, barely discernible and if you stared hard long enough, you MIGHT be able to make out the shape. I mean, give me a break! THIS is how we were supposed to enjoy Mykonos? We did spend about 2 hours walking around Mykonos. Not my idea of spending time visiting Mykonos. The main church that we wanted to see, Church of Paraportiani (Our Lady of the Side Gate) was closed by the time we got there, and it would have been a far walk. We did see Church of St. George, an Orthodox church, and it was pretty inside, though small. Ephesus was great! We enjoyed it - our SECOND time since 2011. Daytime! Rug company taking up 1-2 hours of selling / twisting arms was totally unnecessary as it delayed cruise ship sailing on. Patmos - the ship made another stop at Samos at 2:30, picking up people via tender, causing us to be a bit later when we finally arrived at Patmos. There we took a tender to the port, arriving AFTER 6pm. First stop was the Grotto. To be honest, it was … nothing. A cave in which one thinks of everything very spiritual. This is where St. John of Patmos was said to have written the Book of Revelation. It is a fortresslike, 11th century monastery dedicated to the saint. 5 minutes there was more than enough. Next stop was the Monastery, a Greek Orthodox monastery founded in 1088. It had more displays and most interesting was the Museum. The details in … embroidery, jewelry, carvings were phenomenal, and you really need to look hard to see the tremendous details. It is named after St. John of Patmos. 1-2 hours is good for the Monastery. To be honest, I don’t think Patmos would be anything if it weren’t for these two sights. It’s dry and windy, and water is scarce. Tourism is needed for this island to survive. Tourist season is around Easter time to mid-October. Our ship was the only one at port the last two days. Crete: Knossos, center of the 300 BC Minoan civilization. This was a good tour, as we got to see a 4,000 year old palace, rumored to be that of King Minos. The bull if the symbol of Crete, so there are plenty of myths about Minotaurs, etc., including one of the 12 Labors of Hercules was to kill a Minotaur. There was quite a lot to see among the ruins, but unlike other ruins (Really - now I understand why many people say 'You've seen one ruin, you've seen them all."), many of these were still in relatively decent condition, considering their age. Afterwards, we went into the center of Knossos. We visited the Morosini Fountain. The place we spent the most time was at Church of Titus, and although there was a service going on, we did manage to take a few photos. The skull of St. Titus is preserved in a domed relic on the left of the entrance to the church. We walked down to the shores and saw the Venetian (they were here for 400+ years) fortress of Castello a Mare, built in 1541. It guards the inner harbor. Walking back to the bus, we took some photos of the Nike statue, symbolizing victory with help from many countries. Crete: Santorini. Our tour guide prepped us and told us what to do and got us set up, as the daylight time wouldn't be very long. The ship docked and we boarded the tender about 4:00. The tender was already starting out when it had to return, due to another group not being there on time to board! That took another 10 minutes, and the tender took 20 minutes to reach Santorini. Then we quickly boarded the bus and it took 45 minutes up a narrow 2-lane winding road all the way to the top. We can’t figure out WHY the tender takes us to the furthest part of the island on one side in order to reach the top at the other end of the island. Anyway, sun sets at 5:17 and we arrived at the bus parking area at 5:12. We had broken out into 2 groups: Speedy and slow. I was in the speedy one and we raced up to the top and I got my shots just about when the sun was setting. It's at that famous shot that everybody sees when they see photos of Santorini. Within 15 minutes, the sun was gone and it was fairly dark. We wandered around the town a bit until 7:15 when the bus left for the tender and back to the ship. When booking this Globus tour, no mention was made of the TIME that we would reach the islands. I don't blame Globus for us, but the cruise ship. If they KNOW when sunset is, wouldn't they PLAN to arrive at the island at least ONE hour before the sun sets? I don't mean, arrive and then have the tender take you to the island and/or then bus you to the appropriate site... I mean, actually BEING on the island and able to wander around at least ONE hour before dark. This should not be THAT hard for experienced cruise lines to figure out and plan accordingly. Cruise ships should be able to put scheduled arrival times at various ports. When we asked our Globus tour group if they would have taken this tour knowing the arrival times at the islands, not ONE person said they would. All 40 of us would NOT have taken this cruise. AND knowing that DST was going to happen ... really NO excuse from the cruise line at all. I am really ticked off at the cruise ship. I didn't plan to see the 3 islands in darkness, which is what all 3 islands wound up, except for about 15 minutes of daylight at Santorini. ----- Service personnel on board were VERY nice and helpful. That was not a problem with us. ----- Meals at the buffet line: Average Meals at the ala Carte restaurant: Very good ----- We had bought the Drinks package, so got bottled water as much as we needed. One item that stuck in my craw: There was a bottle of mineral water, clearly marked that it costs. There were 2 bottles of regular water, no sign that it costs. We took 2 of them one day - the rest of the time, we got the cold water from the bar -- AND we were charged for the 2 bottles from the cabin! When we protested this, and that we did have the Drinks package, it was shrugged off as "That's the way it is." It left us with another bad image and impression of the cruise line.... ALL in all, I would NEVER take this cruise line again. Read Less
7 Helpful Votes
Sail Date: August 2018
Some good points but don't expect the ship to be the same standard as a more luxury cruise ship e.g. Cunard The size of the ship is good with only 9 floors and plenty of lifts which arrive quickly. Our inside room was small so only ... Read More
Some good points but don't expect the ship to be the same standard as a more luxury cruise ship e.g. Cunard The size of the ship is good with only 9 floors and plenty of lifts which arrive quickly. Our inside room was small so only twin beds available with a small table in between. No tea and coffee in the room and room service is charged for. Some areas are tatty but we saw this ship as more of a means to reach a lot of destinations in a short (4 days) period Staff were mostly very helpful and all spoke reasonable English despite not many British people on board, mostly Greek, American, Japanese, Spanish etc. Food and drinks were good with a reasonable selection of drinks in the all inclusive basic package. We enjoyed the cocktails with a varied menu Nice buffets on deck such as a Greek night and a BBQ buffet. Food in the main restaurant is also good with self service for breakfast and lunch and waiter service at night. Now to our disappointment, we booked because of the itinerary and especially the all inclusive tours. You don't have any choice about these and we enjoyed Ephesus very much. Our second tour was cancelled due to a bus drivers strike. We were then offered a walking tour of Rhodes instead with a visit to the archaeological museum. We chose not to do this as we had visited Rhodes last year and seen most of this town. We were disappointed not to be able to do the bus tour so we went to ask if we could have a replacement tour the next day. They totally refused any kind of refund or replacement stating that it was not their fault the strike happened and they had put on the walking tour. We explained that we had paid for an 'all inclusive' cruise and the cost of the cancelled tour was 150 Euros. We only booked with Celestyal because of the different destinations. We also paid extra for the Patmos visit. There was no way they would give us any kind of replacement tour or refund and they claimed that the tours were 'complimentary' even though we paid more for this cruise than for a Cunard one the year before. It was such a shame because it really spoilt what had been a nice holiday up to that point and especially as we had booked this for our 40th anniversary and spent a little more than usual. Sad to say that I can't recommend this, I have now done almost 20 cruises and it is the only one where I have felt let down by the attitude of the excursion staff and policy of the company Read Less
11 Helpful Votes
Sail Date: July 2018
The cruise was disappointing in that we stopped on the islands for very short periods. We were very rushed and at times it felt like we were herded like cattle. The food was mediocre and the ship is very dated with extremely small cabins ... Read More
The cruise was disappointing in that we stopped on the islands for very short periods. We were very rushed and at times it felt like we were herded like cattle. The food was mediocre and the ship is very dated with extremely small cabins even after we paid for an upgrade. The cruise was not my idea of fun and relaxation but more stressful and chaotic. Never again!! The pool was extremely small and uninviting. The room smelled like sewage and the toilet ran constantly. The ship was not very clean and the staff were inattentive. I am sure you could get a much nicer cruise elsewhere for the price paid. Make sure to do your research as there is an up charge for drinks, WiFi, and excursions. We definitely felt like we were not provided with the best service and accomadations for the mine up tjt was spent. Upon disembarkation we were all dismissed at one time cause a chaotic confusing crowded mess at the end of the cruise. Read Less
2 Helpful Votes
Sail Date: June 2017
We chose this cruise because it was the second leg offered through American Israel tours to see Athens and some of the Greek Islands Unfortunately this ship was in touch shape. There were alot of college age kids romping around and ... Read More
We chose this cruise because it was the second leg offered through American Israel tours to see Athens and some of the Greek Islands Unfortunately this ship was in touch shape. There were alot of college age kids romping around and partying which I didnt appreciate. Cabin was horrible. The ship was very outdated. Complained about the shower not draining property twice, once it completely overflowed into our room. This issue was NEVER RESOLVED:( The shower was also leaking behind the toilet. I was turned away at the bar for requesting a de-cafe tea bag when other areas in the ship offer it. Dirty sheets, someone else's lipstick and blood on them. I have taken a number of cruises and this was my least favorite and very disappointing. For the price we paid the quality should have been much better. I would definitely not do this cruise again. I would choose a different cruise line Read Less
26 Helpful Votes
Sail Date: May 2017
We chose this cruise as it fit in with our schedule, and allowed us to sample many Greek islands. It was booked via a travel agent, and included several tours and a 'blue' alcohol package. The travel agent would have liked to ... Read More
We chose this cruise as it fit in with our schedule, and allowed us to sample many Greek islands. It was booked via a travel agent, and included several tours and a 'blue' alcohol package. The travel agent would have liked to arrange their own tours at the islands but Celestyal does not accommodate that. The ship is older but very clean and the staff works very hard to make a good experience. We really appreciated their efforts. We did not expect a lot of onboard activities or gourmet cuisine as we understand this is a small ship designed to tour the islands. However, the overall itinerary is just grueling to the point of making us cranky. The schedule is for very early tours, leave an island before noon, sail from noon to 4pm, then another island for the evening. This only works well if you like naps in the afternoon, which most Americans don't. We were up every day at 6 a.m, and then were bored while the ship was sailing in the afternoon. We pretty much swore off cruising at this point - feels too much like a forced march. Wish we had just visited a single island for those 4 days and relaxed. Tour guides for the shore excursions are good and the excursions are pretty good overall; it is the scheduling that is hard. And the organization to get off the boat is confusing and ends up with a lot of time waiting around for your number to be called. If you are a wine aficionado note the 'blue' alcohol package comes with a single brand of 'house' wine that is not very good, and the premium wines available at the bar are not too much better. This is a shame as Greece has so many inexpensive but excellent local wines. But it is a pretty good package for other drink options. Read Less
1 Helpful Vote
Sail Date: January 2017
We choose this cruise as it had been recommended by a friend & we really wanted to see Cuba, especially Havana. This sounded like a wonderful opportunity to see the whole island & get a sense for Cuba, the country, the cities, ... Read More
We choose this cruise as it had been recommended by a friend & we really wanted to see Cuba, especially Havana. This sounded like a wonderful opportunity to see the whole island & get a sense for Cuba, the country, the cities, the people & their culture. Havana was our #1 destination, unfortunately we, never got there. When we arrived we were immediately bussed to Cienfuegos, a 3 1/2 hour bus ride after a 6 1/2 hour flight, it was in the dark so saw nothing of the country side. Besides the fact that the port authorities had suggested our ship could not dock in the harbour due to congestion there was a storm which pushed us out, hence the bus ride. So we spent the first 3 days in Cienfuegos, a lovely small community, but not Havana. We had already tripped over, accidentally, on Celestyal cruises website that day 3, our beach day was not to be, due to environmental issues. Would be nice if they had let us know! An effort was made to compensate in a bus trip to Trinadad, 3 hour bus ride there & 3 back, which was a total waste of time, we really saw nothing but countryside. The next day they offered us a trip to Havana, a 4 hour bus ride there & 4 hours back, we declined having already spent far too much time on busses. Finally we left this port & headed to Montego Bay, Jamaica to drop off & p/up passengers. Montego Bay was a nightmare, we lasted in town for 1/2 an hour & immediately went back to the ship. On entering customs the first thing the gal said to my husband was, make sure you have your wallet. Pretty much sums up Montego Bay right there! Finally the next day we headed to Santiago a lovely city, thoroughly enjoyed a guided tour from a university student. Our last day on the boat was at sea, again. Arriving in Havana, we could have had time for a city visit but what to do with our bags, so off to the airport for a 6 hour wait in an airport with little to no seating. We will definitely go back to see Havana, but not on this cruise! One big huge disappointment! Read Less
8 Helpful Votes
Sail Date: July 2016
Boarding and leaving the ship in each port was well executed. The Transat agent was on their game and extremely customer focused keeping us up to date and making tour recommendations that proved accurate. Cabin cleaning staff were ... Read More
Boarding and leaving the ship in each port was well executed. The Transat agent was on their game and extremely customer focused keeping us up to date and making tour recommendations that proved accurate. Cabin cleaning staff were friendly and did a great job. Drink service on the pool deck was wanting. Since staff did not approach me to take a drink order, I continually went to the bar to get my own drinks. It was irritating when a waitress cut in front of me as I was ordering my drink, so she could place hers. The bar tender apologized and the assistant bar manager went out of his way to find me on the deck, hear my concerns and also apologized. Drink staff appeared juvenile having fun talking and neglecting customers during the day. The food; at best was average. The food on the buffet seemed to be selected with an eye to minimizing costs. I was surprised to see that most selections consisted of beef, pork, chicken and fish. Lots of vegetables. If you expect seafood, my experience is that it was conspicuously absent, i.e. shrimp, octopus, squid...This was a surprise given it's a Mediterranean cruise. The food in the a la carte restaurant was better however we only had one chance to dine there. A significant disappointment came when we were delayed by about three hours due to on boarding travellers from Turkey (recall the attempted coup in Turkey). This was not the issue. The issue was that we had to leave the ship one evening at 7:00 p.m. for an excursion. Restaurants open at 7:30 p.m. Management seems not to have anticipated that people on board that had excursions that evening would have liked to dine before leaving the ship. From a business point of view, a failure of planning, organizing, leading and controlling. Read Less
8 Helpful Votes
Sail Date: March 2016
The positive report is the embarkation and debarkation were the easiest I have ever experienced. It is a small ship so not thousands of people to move. You do surrender your passport which makes me nervous, but worked out okay. ... Read More
The positive report is the embarkation and debarkation were the easiest I have ever experienced. It is a small ship so not thousands of people to move. You do surrender your passport which makes me nervous, but worked out okay. My husband had to see the ship's doctor, first time ever on a cruise, and that was a good experience. The room was okay. We booked an inside cheap room since it was only three nights and we are out on tours for all but sleeping. There is very little space for storing luggage as it does not fit under the beds. There were two closets which made storage okay. The plus was electrical plugs were in both 110 and 220. Lighting was poor. Beds not especially comfortable. Plus on the bathroom was paper could go down the toilet. Even in our boutique hotels in Greece, paper goes in the trashcan. The meals were presented in a very pleasing manner. Choices were limited. Greek night was the best. The bread was excellent this night, very stale the other nights. I chose grilled shrimp which was 4 shrimp on two skewers compete with heads and had to be peeled. Not very elegant! The dessert that night was fabulous, the other nights, not good, a lot of jello looking stuff. The night our excursion kept us late, the dining room had to close for an hour and a half to get caught up. That was the Greek night and was the most enjoyable as our table mates were all Greek and a lot of fun. It was not fun finishing at 11:30 PM. I know for Europeans, that is just normal, but for me it was late. The excursions that we selected were good. The guides were very knowledgeable and with humor. The places we chose to visit on our own worked out well. Shopping was not a main focus for me, but there were excellent selections from the expensive to the souvenirs. We did not participate in any shipboard activities so cannot comment there. Overall it was okay transportation that I decided at the end was a bit overpriced. Had the food been better the price would have been fine. The taste of the islands put Greece on our "must return to" list. The people are wonderful and hospitable. Every Island is different with different customs, dances, and traditions. Just a delight! Read Less
12 Helpful Votes
Sail Date: October 2015
We read reviews before embarking on our trip so we knew to keep our expectations in check. Here is what I found to be true- It is indeed a 30 year old ship. If you are used to cruising on the newer beautiful Caribbean cruises (as I was) ... Read More
We read reviews before embarking on our trip so we knew to keep our expectations in check. Here is what I found to be true- It is indeed a 30 year old ship. If you are used to cruising on the newer beautiful Caribbean cruises (as I was) keep in mind this ship was not like that at all. Passport- you surrender you passport when you board. It was nerve wracking for us to do that. It made us worry about going to all these ports in Greece and one in Turkey and being with out it, but really it was fine. Getting it back the night before departure was not a problem. Safe- There is a safe in the room that you can pay per day to use. (We didn’t do this seeing as we didn’t have our passports we didn’t have much to put in a safe) Greek night- This is a designated night were you can where blue and white and they had a “greek show”- they should do more with this it could be really fun. Elegant night- same as all the formal night recommendations on other cruises however I found people to be dressed less formal than normal. October travel- weather was fine but it was windy. Sea was a little rough. Specifically our first port- we were unable to dock because of the waves, so we never saw Mykonos. I say we never even SAW it because it was dark upon arrival. We got hit with the time change the day before we boarded meaning an hour less of daylight in the evening everywhere we went. A problem since 3 of the ports were evening ports. Meaning about 45 mins of daylight on these islands we went to. Enough time to get off the boat (one we had to tender) and snap some pictures and then it started getting dark. If you can look into time daylight savings time if you want to travel around those times of year. Our stateroom cabin- we had an exterior with a window. It was depressing. The colors, the size, the random marks on the wall, the bathroom, the condition of the furniture and beds, it was anything but comfortable. It felt so dirty and honestly it was far worse than any interior room I’ve had on a prior cruise. On top of that it was 2 twin beds in an “L” shape, no moving the beds so no cuddling on our romantic honeymoon… did I not mention it was our honeymoon? Yea not ideal. So after checking with the customer service desk (I found them to be fine. Helpful but not overly friendly) I found out if we wanted a bed big enough for 2 people we would have to upgrade to a suite. 400 euros later we were in a suite. Luckily we were told the ship was only half full so extra rooms were available. –Keep in mind if that is true we were dealing with half the crowd as normal. We never found things to be busy regardless of where we were so it’s probably true about half full. I didn’t find the suite to be particularly clean either. I took some pictures of dirt/dust and hair in every corner of our room but I don’t see anywhere to upload pictures. Upon arrival to our suite I checked the bed and our sheets had some sort of crusty something on them so we called and got them changed and the girl that changed it was really pleasant. The room size was way better. Still only an exterior window no balcony. Also the bed was simply 2 twins pushed together and the mattresses were so worn that where they were supposed to meet in the middle was just a hard metal bar. Food- I found the quality of the food to be similar to all cruise food- in my opinion the QUALITY of the food you get on most cruises isn't anything to write home about but the QUANTITY of food is usually worth talking about. On the Olympia the amount of choices were slim. Buffet, dining room and room service (this costs money)were the only choices. At the buffet there was always a salad bar, bread, hot dogs, hamburgers, fries and some variations of cheeses and pasta salad type dishes- it was fine. The meal choices there were usually 5 choices. A beef, a chicken, a fish, a pork and a vegetarian choice. All with the same side option of the day. Staff in buffet was good. Food was fine I never left hungry. Just not a ton of options you may be used to. The dining room amount of options was similar to the menus I have seen on all the big cruises- Royal Caribbean, Princess, Norwegian, Carnival... in my opinion the dining room felt similar to what I knew. Perhaps only 2 differences. 1- the positive- A lot of Greek food options (don't worry always comfort food available) I liked getting to try Greek food with no worry about wasting my money if I didn't like it. 2- the negative- The seating. Anytime dining only. No assigned tables or wait staff. No tables for just 2. I found getting an attentive waiter to be harder than normal since they probably wont see you again and you probably won't tip them based on one meal, I felt the wait staff didn't really care to help. The other bad part about the seating is that you are just filed in and seated next to whoever happens to be there at the same time as you… not usually a bad thing however language became a real issue. Every table we sat at with the exception of 1, we were sat with people that didn’t speak English. Unfortunately we only speak English therefore it made for some very awkward meals. Also it seemed so unorganized… each time people were seated they needed to get special menus and special waiters that could speak the language of the guest. The language you speak is written on your boarding card which you carry around with you at all times why couldn’t they be scanned upon dining room entry and you could be seated at the appropriate table? I feel like this “wing it” method is unpleasant for the guest and stressful for the wait staff. Last note on food- The buffet (which we preferred) was only available night 1 and 2 of the cruise. Night 3 was our “elegant night” and after a long day we were just ready to slum it in jeans at the buffet. However the only option to get food was the dining room unless you wanted to pay for room service. Luckily we brought nicer attire… but how awkward would we feel if we didn’t have nicer clothes because had just planned all along to skip this night in the dinning room and just do the buffet. To only offer one dining venue on formal night is crazy. Also the dinner times were late- they usually started serving dinner around 7... nothing to eat before that unless you did room service($) Entertainment- To be honest we were exhausted and went to bed right after dinner most nights. We attempted to see the show on Greek night but only made it through 3 songs it was a little boring since we don’t speak the language and it was just one lady singing we were thinking maybe some Greek dancing would be really fun to watch but we didn’t see anything like that. Ports- You can book excursions through them and get priority to get off the boat first. The excursions were very expensive. We did book 3 of them through the cruise line. Smoking- as non smokers we aren't excited about all the smoking sections that seemed to linger into non smoking sections. Seemed to be more smoking guests than any other cruise I had been on, perhaps it's more of a European cruise thing not specific to this ship? Noise- We personally don't have an issue with hearing music from the bars and theater until the wee hours in our cabin while trying to sleep... We are both good sleepers so it didn't keep us awake but something to think about if you are. It was loud enough while laying in bed we could sing along to the words (the songs in English that is) if that gives you an idea. This could be placement of our cabin. Have I done a lot of complaining and still given this ship 2 stars and not only 1 star? Well it’s because you get to see so many ports. I probably should have done more research on bang for my buck, but according to other passengers they were happy with the price they paid. Since I paid a tour company it was a total package price on everything we did for 12 days so I can’t give you insight on other options. All I can say is over all we had a good time on the cruise. It wasn’t something we would recommend or do over again. We kept a positive attitude and the cruise was an experience. Just not one we would ever repeat. Read Less
1 Helpful Vote
Sail Date: September 2015
If you are used to cruising on the larger ships (Royal C, Princess, Celebrity, etc.) this ship is not anywhere close to the larger ships, both in service and amenities. When things start to go wrong, it only gets worse, so we need to be ... Read More
If you are used to cruising on the larger ships (Royal C, Princess, Celebrity, etc.) this ship is not anywhere close to the larger ships, both in service and amenities. When things start to go wrong, it only gets worse, so we need to be careful not to mention the little aggravations. But, there is no excuse for the unfriendliness of staff, especially in the dining room. It was difficult to find any staff that would smile. It appears that they hate their jobs. And the food was not up to standards one would expect on a cruise. Buffet presentations were unattractive and as expected, food was only on the warm side. It was a surprise to find that the serving times in the eating areas were limited. Finished or not, the food service for lunch closed a 2PM. But you did get a couple of hours for dinner. We bought some chocolate bars just in case we missed a meal. Shower tiles in our cabin were loose and came away stuck to one's foot. Overall, the ship was very tired and in need of restoration. Off the ship things were fine! Only banged head once on shelving over the bed. Read Less
Sail Date: August 2015
While port destinations was fine the rest of the ship experience was just not up standard. Food was mainly all buffet with very little variety. Service at meal times was not existent, no water or coffee without contestant chasing of ... Read More
While port destinations was fine the rest of the ship experience was just not up standard. Food was mainly all buffet with very little variety. Service at meal times was not existent, no water or coffee without contestant chasing of staff. The drinks package was a joke, the wine choice was very limited, (House wines only) and then you needed to find a waiter to take your order. At each meal sitting we were lucky to be served 1 drink. Try and find a waiter. No information provided on any Island even when purchasing a ship excursion. Read Less
5 Helpful Votes
Sail Date: July 2015
We signed up for all the excursions we could. While it was exhausting, taking an excursion at each port-of-call was better than staying on the ship (read the other recent reviews). The beach transfers were the best deals. Our excursions ... Read More
We signed up for all the excursions we could. While it was exhausting, taking an excursion at each port-of-call was better than staying on the ship (read the other recent reviews). The beach transfers were the best deals. Our excursions all went well, but that might be because we were part of an EFTours student group and we had a Tour Director to handle issues and shepherd us through disembarking and other procedures. We did have one small group who had an excursion cancelled but they had enough notice and were able to make a substitution, with the Tour Director's assistance. Food was mediocre except for the desserts which were generally delicious. Breakfast was OK although the eggs left much to be desired. The Greek yogurt was good -- add mueslix, fruit and/or honey. The Grill was the best place to eat. Yes, hamburgers and pizza but better than what you get in America. DO NOT PURCHASE DRINK PACKAGES. It was near impossible to get served a drink, at dinner or the bars. As other reviews stated, service generally sucked. The best part of the cruise was disembarking on the last day! Would not use Celestyal Cruises again, mainly due to food and service issues. We did use the spa -- I had a manicure and pedicure on the very first afternoon, and my daughter had a massage. Although pricey, it was a nice way to start the cruise and we were very happy with those services. We never did have time to use the pool. Also noted our bathroom in the cabin was not cleaned well. Air conditioning -- I suspect they turned it down at night so it was not as cool. I woke up each night in a sweat. Did not appreciate that AT ALL given our exhausting daily activities. Excursion: Ancient Ephesus, Kusadasi, Turkey -- It was not advertised but after our visit to Ephesus we were taken to Turkman Village Art & Rug for a rug-making demo and shopping. It was fun but I wish I had been better prepared for this experience. Be sure to read the reviews on Turkman Village on TripAdvisoncom if you are visiting Kusadasi. Read Less
Sail Date: June 2015
I took our family and though we love cruises , we will never again use celestyal. The food was cafeteria like and nothing special. They did not organize the excursions well nor did they give good information beforehand. Ths ship is ... Read More
I took our family and though we love cruises , we will never again use celestyal. The food was cafeteria like and nothing special. They did not organize the excursions well nor did they give good information beforehand. Ths ship is old i. E. The map on board says "internet cafe" but there is none. Theres only wifi that you have to pay for and which doesnt work well. They just dont do anything to set themselves apart service wise and they flubbed up the excursions. Read Less
Celestyal Olympia Ratings
Category Editor Member
Cabins 3.5 3.5
Dining 4.0 3.4
Entertainment 3.0 3.3
Public Rooms 3.0 3.6
Fitness Recreation 3.0 3.3
Family 3.0 3.3
Shore Excursion 4.0 3.7
Enrichment 4.0 3.3
Service 5.0 3.7
Value For Money 5.0 3.5
Rates 4.0 N/A

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