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Sail Date: April 2019
We were a large group on our golden jubilee reunion tour (all alumni of the Indian Institute of Management, Ahmedabad, India - class of 1969) who after a 11 day tour of the Greek mainland decided to round it up with the 4 nights cruise of ... Read More
We were a large group on our golden jubilee reunion tour (all alumni of the Indian Institute of Management, Ahmedabad, India - class of 1969) who after a 11 day tour of the Greek mainland decided to round it up with the 4 nights cruise of the Greek Islands and Ephesus. Knowing that the ship, although refurbished not too long ago, was old had made us a bit apprehensive. However, the moment we boarded, we found everything spick and span and "all ship shape". The cabins were pleasant and spotlessly clean. The entire guest contact staff was extremely pleasant, friendly and efficient. Food choice was generally good although some strict vegetarians did face a few problems but then the service staff solved this by serving us specially prepared Indian meals at the restaurant on Deck 4. We truly felt like royalty, getting to eat not only the general buffet (or a la carte) meal but the additional superbly prepared Indian cuisine as well. I must make special mention of Mr Roy, Head Waiter, Mr Fenimo, steward, who took all of us under his wing and really looked after and pampered us; and of course, young Mr Yohan, who was amazing - like a magician he would smilingly present some good Indian delicacy for us to savour and make us feel truly at home. While the ship has multiple restaurants, we chose, except on barbecue night, to always dine at the Deck 4 Aegean Restaurant and get pampered! The optional shore excursions were rather expensive but nevertheless enjoyable. The two included shore excursions were exceedingly enjoyable in every way. The disembarkation was a revelation - I was convinced there would be chaos and confusion, but things went so smoothly, it was totally amazing. Would I recommend Celestyal to my friends? - absolutely and without any hesitation! Read Less
24 Helpful Votes
Sail Date: November 2018
My wife and I were on a Globus tour of Greece and this 3-day cruise was included. Unfortunate thing is that neither cruise ship nor Globus told us what TIME we would arrive at each of the islands. This was a 'once in a ... Read More
My wife and I were on a Globus tour of Greece and this 3-day cruise was included. Unfortunate thing is that neither cruise ship nor Globus told us what TIME we would arrive at each of the islands. This was a 'once in a lifetime' trip for us, as we had always wanted to see Greece and some of the islands. The wonderful windmills of Mykonos - we arrived after 7:00PM (!!!!). My first photo on the island showed 7:12pm. Now, I ask you - how much of the island can you enjoy when you arrive at that hour. Our tour guide showed us where the windmills were - yep, there it was in the distance, barely discernible and if you stared hard long enough, you MIGHT be able to make out the shape. I mean, give me a break! THIS is how we were supposed to enjoy Mykonos? We did spend about 2 hours walking around Mykonos. Not my idea of spending time visiting Mykonos. The main church that we wanted to see, Church of Paraportiani (Our Lady of the Side Gate) was closed by the time we got there, and it would have been a far walk. We did see Church of St. George, an Orthodox church, and it was pretty inside, though small. Ephesus was great! We enjoyed it - our SECOND time since 2011. Daytime! Rug company taking up 1-2 hours of selling / twisting arms was totally unnecessary as it delayed cruise ship sailing on. Patmos - the ship made another stop at Samos at 2:30, picking up people via tender, causing us to be a bit later when we finally arrived at Patmos. There we took a tender to the port, arriving AFTER 6pm. First stop was the Grotto. To be honest, it was … nothing. A cave in which one thinks of everything very spiritual. This is where St. John of Patmos was said to have written the Book of Revelation. It is a fortresslike, 11th century monastery dedicated to the saint. 5 minutes there was more than enough. Next stop was the Monastery, a Greek Orthodox monastery founded in 1088. It had more displays and most interesting was the Museum. The details in … embroidery, jewelry, carvings were phenomenal, and you really need to look hard to see the tremendous details. It is named after St. John of Patmos. 1-2 hours is good for the Monastery. To be honest, I don’t think Patmos would be anything if it weren’t for these two sights. It’s dry and windy, and water is scarce. Tourism is needed for this island to survive. Tourist season is around Easter time to mid-October. Our ship was the only one at port the last two days. Crete: Knossos, center of the 300 BC Minoan civilization. This was a good tour, as we got to see a 4,000 year old palace, rumored to be that of King Minos. The bull if the symbol of Crete, so there are plenty of myths about Minotaurs, etc., including one of the 12 Labors of Hercules was to kill a Minotaur. There was quite a lot to see among the ruins, but unlike other ruins (Really - now I understand why many people say 'You've seen one ruin, you've seen them all."), many of these were still in relatively decent condition, considering their age. Afterwards, we went into the center of Knossos. We visited the Morosini Fountain. The place we spent the most time was at Church of Titus, and although there was a service going on, we did manage to take a few photos. The skull of St. Titus is preserved in a domed relic on the left of the entrance to the church. We walked down to the shores and saw the Venetian (they were here for 400+ years) fortress of Castello a Mare, built in 1541. It guards the inner harbor. Walking back to the bus, we took some photos of the Nike statue, symbolizing victory with help from many countries. Crete: Santorini. Our tour guide prepped us and told us what to do and got us set up, as the daylight time wouldn't be very long. The ship docked and we boarded the tender about 4:00. The tender was already starting out when it had to return, due to another group not being there on time to board! That took another 10 minutes, and the tender took 20 minutes to reach Santorini. Then we quickly boarded the bus and it took 45 minutes up a narrow 2-lane winding road all the way to the top. We can’t figure out WHY the tender takes us to the furthest part of the island on one side in order to reach the top at the other end of the island. Anyway, sun sets at 5:17 and we arrived at the bus parking area at 5:12. We had broken out into 2 groups: Speedy and slow. I was in the speedy one and we raced up to the top and I got my shots just about when the sun was setting. It's at that famous shot that everybody sees when they see photos of Santorini. Within 15 minutes, the sun was gone and it was fairly dark. We wandered around the town a bit until 7:15 when the bus left for the tender and back to the ship. When booking this Globus tour, no mention was made of the TIME that we would reach the islands. I don't blame Globus for us, but the cruise ship. If they KNOW when sunset is, wouldn't they PLAN to arrive at the island at least ONE hour before the sun sets? I don't mean, arrive and then have the tender take you to the island and/or then bus you to the appropriate site... I mean, actually BEING on the island and able to wander around at least ONE hour before dark. This should not be THAT hard for experienced cruise lines to figure out and plan accordingly. Cruise ships should be able to put scheduled arrival times at various ports. When we asked our Globus tour group if they would have taken this tour knowing the arrival times at the islands, not ONE person said they would. All 40 of us would NOT have taken this cruise. AND knowing that DST was going to happen ... really NO excuse from the cruise line at all. I am really ticked off at the cruise ship. I didn't plan to see the 3 islands in darkness, which is what all 3 islands wound up, except for about 15 minutes of daylight at Santorini. ----- Service personnel on board were VERY nice and helpful. That was not a problem with us. ----- Meals at the buffet line: Average Meals at the ala Carte restaurant: Very good ----- We had bought the Drinks package, so got bottled water as much as we needed. One item that stuck in my craw: There was a bottle of mineral water, clearly marked that it costs. There were 2 bottles of regular water, no sign that it costs. We took 2 of them one day - the rest of the time, we got the cold water from the bar -- AND we were charged for the 2 bottles from the cabin! When we protested this, and that we did have the Drinks package, it was shrugged off as "That's the way it is." It left us with another bad image and impression of the cruise line.... ALL in all, I would NEVER take this cruise line again. Read Less
8 Helpful Votes
Sail Date: September 2018
We could not have asked for a more seamless, fun, educational and entertaining time on the cruise. We boarded in Mykonos (we had been there 4 nights), spent 3 nights on the cruise, and disembarked in Santorini (where we stayed 4 ... Read More
We could not have asked for a more seamless, fun, educational and entertaining time on the cruise. We boarded in Mykonos (we had been there 4 nights), spent 3 nights on the cruise, and disembarked in Santorini (where we stayed 4 nights). The ports were AMAZING! Our first port was Kusadasi, Turkey. Had this not been on the itinerary, we would have never gone there. It was THE HIGHLIGHT of our entire trip. We are not history buffs, by any means. Ephasus was the most breathtaking and educational archaeological site we have ever seen. The marble streets were breathtaking, and words cannot describe how awe inspiring the excavations were. Our tour guide was superb! It is a must see. The port town of Patmos was great (food, shopping), and the Medieval City in Rhodes with the Street of the Knights were also excursions we would highly recommend! Life changing for sure! The part that made the entire time on the ship the most fun was time spent at the Argo bar with Ajit, Ernie, and another bartender who's name I can't remember (not because of the drinks, but because I couldn't pronounce his name). They were energetic, poured a mean cocktail, and overall made us feel like part of the family during our short 3 night stay. They also gave us tips on where to visit in the ports we visited. Without them, this cruise would have simply been a taxi from one port to another. Ajit and Ernie are the best! Because of them, we would go again in a heartbeat! Read Less
6 Helpful Votes
Sail Date: August 2018
Some good points but don't expect the ship to be the same standard as a more luxury cruise ship e.g. Cunard The size of the ship is good with only 9 floors and plenty of lifts which arrive quickly. Our inside room was small so only ... Read More
Some good points but don't expect the ship to be the same standard as a more luxury cruise ship e.g. Cunard The size of the ship is good with only 9 floors and plenty of lifts which arrive quickly. Our inside room was small so only twin beds available with a small table in between. No tea and coffee in the room and room service is charged for. Some areas are tatty but we saw this ship as more of a means to reach a lot of destinations in a short (4 days) period Staff were mostly very helpful and all spoke reasonable English despite not many British people on board, mostly Greek, American, Japanese, Spanish etc. Food and drinks were good with a reasonable selection of drinks in the all inclusive basic package. We enjoyed the cocktails with a varied menu Nice buffets on deck such as a Greek night and a BBQ buffet. Food in the main restaurant is also good with self service for breakfast and lunch and waiter service at night. Now to our disappointment, we booked because of the itinerary and especially the all inclusive tours. You don't have any choice about these and we enjoyed Ephesus very much. Our second tour was cancelled due to a bus drivers strike. We were then offered a walking tour of Rhodes instead with a visit to the archaeological museum. We chose not to do this as we had visited Rhodes last year and seen most of this town. We were disappointed not to be able to do the bus tour so we went to ask if we could have a replacement tour the next day. They totally refused any kind of refund or replacement stating that it was not their fault the strike happened and they had put on the walking tour. We explained that we had paid for an 'all inclusive' cruise and the cost of the cancelled tour was 150 Euros. We only booked with Celestyal because of the different destinations. We also paid extra for the Patmos visit. There was no way they would give us any kind of replacement tour or refund and they claimed that the tours were 'complimentary' even though we paid more for this cruise than for a Cunard one the year before. It was such a shame because it really spoilt what had been a nice holiday up to that point and especially as we had booked this for our 40th anniversary and spent a little more than usual. Sad to say that I can't recommend this, I have now done almost 20 cruises and it is the only one where I have felt let down by the attitude of the excursion staff and policy of the company Read Less
3 Helpful Votes
Sail Date: August 2018
We chose this trip by chance, and I had the most wonderful 3.5 days in the cruise. Before the trip begins I know there will be little time on the islands and Athens, but this was what I've chosen and approved before payment. ... Read More
We chose this trip by chance, and I had the most wonderful 3.5 days in the cruise. Before the trip begins I know there will be little time on the islands and Athens, but this was what I've chosen and approved before payment. Everything was just perfect. We've stayed in juniour suite, which was quite big room for a cruise, everything was clean, and whenever we stop at the islands and come back, we found our room cleaned just perfectly. Dining was much better than I've expected, service was very rapid and kind in the restaurants. All the staff was friendly, kind and with smiling faces.Night shows were excellent, and luckily among 1600 people, around 700 of them from World Cruise Party and it was very entartaining to watch them partying around the pool. Pool was very small but who wants to swim in a pool when you are in endless seas!.. I adored our ship, the rescue boats hanging near the sides make the ship a bit nostalgic and cute. You may take your time while crusing, in your cabin to rest, in different lounges to listen to music or drink something, eating, sunbathing at the pool side, gambling in casino, walking at the deck, watching the waves from the deck and etc. In Patmos, Santorini and Mykonos boats got us from the ship to the ports which was very fun since to watch our ship from a boat was very exciting. Our turkish guide was excellent. I'll remember this cruise with very lovely memories. Read Less
11 Helpful Votes
Sail Date: July 2018
The cruise was disappointing in that we stopped on the islands for very short periods. We were very rushed and at times it felt like we were herded like cattle. The food was mediocre and the ship is very dated with extremely small cabins ... Read More
The cruise was disappointing in that we stopped on the islands for very short periods. We were very rushed and at times it felt like we were herded like cattle. The food was mediocre and the ship is very dated with extremely small cabins even after we paid for an upgrade. The cruise was not my idea of fun and relaxation but more stressful and chaotic. Never again!! The pool was extremely small and uninviting. The room smelled like sewage and the toilet ran constantly. The ship was not very clean and the staff were inattentive. I am sure you could get a much nicer cruise elsewhere for the price paid. Make sure to do your research as there is an up charge for drinks, WiFi, and excursions. We definitely felt like we were not provided with the best service and accomadations for the mine up tjt was spent. Upon disembarkation we were all dismissed at one time cause a chaotic confusing crowded mess at the end of the cruise. Read Less
Sail Date: July 2018
We have choosed this cruise to see as many islands as possible. It was organized by agent. Our group did embarked at Pyrineis. Cruise was a pleasent suprise for us. Overall we have enjoyed our trip. There have been some things they could ... Read More
We have choosed this cruise to see as many islands as possible. It was organized by agent. Our group did embarked at Pyrineis. Cruise was a pleasent suprise for us. Overall we have enjoyed our trip. There have been some things they could be improved but there is too many people to please. We didn't like pools apeal so we decided to swim in sea whenever possible. Our early breakfast and early dinners have paid off. We did beat crowd. Cabin has been cousy and nice. Gym I have used, need some equipment adjustments. Program was great and enjoyable I wish to use this opportunity to say a specal thanks to housekeepers who did keep our room spotless. Then to the bar staff especially to Ajit who was very professional and friendly. Finaly to all of you who did make our trip memorable as you provided excellent and friendly aproch.   We would like to travel again with Celestial cruises and will recommend it to our family and friends. Read Less
7 Helpful Votes
Sail Date: June 2018
We boarded on Friday June 22nd. We entered our room (2039) and realized the floor was wet and there was an odor of mold. We called the front desk and they sent someone with a blower to dry it. I then realized the lower bed was wet. Not ... Read More
We boarded on Friday June 22nd. We entered our room (2039) and realized the floor was wet and there was an odor of mold. We called the front desk and they sent someone with a blower to dry it. I then realized the lower bed was wet. Not sure if this was related to the problem on the floor or if someone sat on it with a wet bathing suit and the housekeepers never bothered to put fresh sheets on the bed! Unacceptable either way!! My son then decided to take a shower and the entire floor was sopping wet! I called again asking to be moved to a new room and they repeatedly told me there was nothing! We decided to handle the problem in person so went down to the desk and said we would not stay in that room as our son has asthma that could be triggered by his mold allergy. We were told again and again there was nothing available but we refused that unacceptable room adamantly!! Finally they found an interior cabin (2114) which was fine and they told us we could have it until Sunday at 7:00am . Friday night at 11pm just as I was ready to go to bed in our new room they put a note under my door saying room 2039 was ready any time I wanted to return to it. Luckily I didn't move. The next morning we went to 2039 and a man was in there working on a broken pipe!! How that is ready to go back to I don't know! The odor persisted. We probably went to the desk 3 times on Saturday trying to get an answer as to where we would go on Sunday at 7am, everybody including Oksana gave us the runaround and wouldn't tell us. We told them there was no way we were going back to 2039! What they didn't seem to understand is that the carpet needed to be ripped up and replaced. Mold is something that should be taken very seriously and obviously they didn't get it. Saturday evening as again I was just going to bed at 11pm they put a note under my door saying I had to vacate 2114 by 7am. I was furious! All day I tried to get an answer to no avail. We had an excursion planned and had to be off the ship by 6:45 am on Sunday. At close to midnight on Saturday we found ourselves once again arguing with them at the front desk. They made us pack our bags and said they would move them to a new room by the time we got back from our excursion. This was a huge inconvenience at midnight!! We came back from our excursion and they said now we could stay in 2114 until our stop in Santorini. No one seemed to know what they were doing!! Meanwhile everything was packed. We came back from Santorini at 10pm on Sunday night and the general manager I believe Zlata Dukic or Martine Barbier ( the passenger services supervisor) finally got ahold of what was going on and put us in a suite. Earlier that day they gave us a pass to the more upscale dining, free wifi, and a bridge visit if we wanted it . Although it was a nice gesture at this point the damage was done. They had ruined our vacation with the constant fighting and begging with the front desk. I felt as if we spent more time fighting with the front desk than enjoying our vacation. We moved rooms 3 times during a 4 day cruise. We spent less than 12 hours in the suite because we had to vacate our rooms by 7am on Monday to disembark. One of the most upsetting parts was being informed via letter at 11pm that we had to move rooms. I can't imagine poorer customer service. It was as if on Sunday they finally realized they had failed at basic service quality standards. A dry clean room would be one of them. I will never set foot on a cruise run by them ever again !! I will be posting my experience on trip advisor because the public needs to be aware. I guarantee you they put some poor unsuspecting passenger back in to 2039 mold and all! This was my 11th cruise and never have I experienced conditions like this! Celestyal needs to be made aware that people pay money expecting comfort and satisfaction, they failed miserably!! Read Less
3 Helpful Votes
Sail Date: May 2018
The rapport price/benefits was very good. Very good organization, all the personal very kind. The islands to stop were good chooses. The food was very good, the same the entertainment. The fact that it was all-inclusive (also the ... Read More
The rapport price/benefits was very good. Very good organization, all the personal very kind. The islands to stop were good chooses. The food was very good, the same the entertainment. The fact that it was all-inclusive (also the alcoholic beverages) was a good point. The shore excursions were overrated, to expensive, but if you don't want to have an excursion, you have what to do by your self at the shore destinations. The breakfast could be more variate. The cabin that we had was nice, great enough for two persons, with all that you need in it: safe-box, bathroom, hair-dryer, TV. The cleanliness in the cabin was very good, sometimes in the public areas was not the same, but overall it was OK. A la cart restaurant was nice, the service prompt and the food very good and variate. Embarkation and disembarkation go very smoothly, even when it was by tender-boats. Read Less
4 Helpful Votes
Sail Date: May 2018
We sailed on the Iconic Aegean cruise for four nights. It was great value for money. We had 2 nights first to explore Athens. The embarkation went very smoothly, well organized. This is the first time we have been on a cruise ship and we ... Read More
We sailed on the Iconic Aegean cruise for four nights. It was great value for money. We had 2 nights first to explore Athens. The embarkation went very smoothly, well organized. This is the first time we have been on a cruise ship and we were impressed with the variety of on board activities. There was something happening all the time and the musicians were very professional. We selected this cruise because it had our desired island itinerary. There were three shore excursions offered but only elected to do one. We had organised our own Ephesus guide as we wanted a private tour. The ship was well organised and there was a service desk open 24 hours for an inquiry. There was plenty of entertainment and a variety of restaurant choices. The food buffets offered a huge variety of cuisine. Our package included a food and drink package which was very good value for money as it included unlimited cocktails, wine, beer etc. There was a convenience shop on board which was handy. Our cabin was small but adequate. We spent little time in the cabin as there is so much to do onboard as well as island sightseeing. Our cabin steward was very helpful and attentive. I found all the crew went out of their way to make it an enjoyable cruise. The internet was expensive but no really an issue for us. We would have liked more time in Turkey but appreciate the logistics of the ship trying to coordinate passengers and tour groups disembarking and arriving as well as the port accessibility and ship safety. We traveled with two adult children and they found the cruise just as enjoyable. They cater for all ages. It was a little overwhelming trying to fit in all the ship experiences set out in the daily programe. The Rhodes excursion was excellent as we were hosted by a local woman who was very knowledgeable and friendly. We disembarked at Santorini as we wanted to fully explore this island for a few days and the itinerary only allowed four hours. Because we were disembarking we had the wait while the excursions passengers disembarked. This meant we didn't reach the island port until 6pm, we then had to wait for the tenders to go back and collect our luggage. However I can appreciate that Santorini is very popular and there are only a few tenders operating. Given the difficult logistics the crew did their best to get us off the ship. I would recommend Celestyal cruises. I would stay on the islands next time and use the ferry between island groups as there wasn't enough time for the excursions and we were aware that we must be back on board at the designated time. I would highly recommend this cruise. It was a wonderful experience. The Greek islands are outstanding. Read Less
Celestyal Olympia Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 3.0 0.0
Family 3.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 N/A

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