243 Royal Caribbean Voyager of the Seas Cruise Reviews

This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to ... Read More
This was our third trip on voyager and we felt that due to the corona virus issues we should have been kept far more informed than we were. Seven sea days was a joke especially as the ship could have returned to Australian port prior to the 14 day self isolation bane was brought in. Our junior suite was certainly not what I would have called clean let alone sanitised. We regularly had no room service breakfast menus or tea and sugar. The food was definitely better than our last trip and the restaurant and bar staff were wonderful. We were closed out of one port after another and the captain gave no information and when he did it was incorrect telling everyone that the 14 days self isolation started from our last port! Tempers were becoming frayed after so many stories and not enough accurate information. We were given two days refund when the trip should have been canceled or cut short! I really felt for the young families on board that now will lose income while in self isolation! This may have been our last cruise! Read Less
Sail Date March 2020
My Wife and I had time off organised and we hadn't been on a cruse since we were both 19, so this was our chance to to try cruising again. Ports of call were out of Royal Caribbean's control, due to Covid-19. My major ... Read More
My Wife and I had time off organised and we hadn't been on a cruse since we were both 19, so this was our chance to to try cruising again. Ports of call were out of Royal Caribbean's control, due to Covid-19. My major complaint is the up-selling that takes place as soon as your board the ship. We found the price of alcohol on a supposed duty free ship out of this world. I was drinking Lindeman's Bin 85 Pinot Grigio which was being charged at USD9 a glass at the AUD Exchange rate equated to approximately AUD14.15. You can buy this wine in the US at USD8.00 a bottle, in Australia at AUD9.00 per bottle. This to me stinks of daylight robbery. We found that the noise on Deck 11 where the pools were located were very noisy, we also found that at the shows in the Royal Theartre, the singers were drowned out by the level of the band. We found the whole eating experience really good from the Al Carte Breakfasts and Dinners to the the specialty restaurants on board amazing. We ate at Giovannis and Chops Grille and the food and service were amazing. The wait staff were very friendly but at the same time very professional. Our cabin was a balcony cabin right at the back of the ship which meant that we were doing a fair bit of exercise walking between our cabin and the stairs/lifts. Our balcony cabin was had a steel wall between it and the next cabin which made it very private compared to other balcony cabins. We only had two excursions off the ship, the first was one I organised prior to leaving Sydney for a 6 hour tour of Noumea. The other shore excursion was Mystery Island which was a tender excursion to this lovely little island. The service by all ship staff was amazing considering the number of changes to our itinerary from the day we stepped aboard to disembarkation in Sydney. Read Less
Sail Date March 2020
As avid cruisers, we had a world trip organised from Feb-Oct 2020, which includes 7 cruises. We even started up our own blog for the trip thriftydrifting.com . A week before our first cruise was to depart our home in Fremantle, WA, the ... Read More
As avid cruisers, we had a world trip organised from Feb-Oct 2020, which includes 7 cruises. We even started up our own blog for the trip thriftydrifting.com . A week before our first cruise was to depart our home in Fremantle, WA, the cruise was cancelled ( due to Covid19) , with everything going haywire quickly we had a few weeks up our sleeves so quickly booked in on back to back Cruises on Voyager of the Seas. If we were going to accomplish anything with the start of the disruptions, given we were at 60 nights with RC the back to back would take us to 82 giving us our diamond. We love being on the sea and love sea days, so regardless of ports of call scheduled we were just happy we could be on the water. Embarkation- at Circular Quay in Sydney was smooth. At the time there was still no temperature checks, but we did fill out a health survey for Vanuatu ( originally this cruise was to New Caledonian Ports) . 2 days before the cruise we were emailed the itinerary change which would now go to Noumea and then to Vanuatu ports instead. Note: after our day in Noumea there was an announcement our cruise wasn’t going to Vanuatu, but now going to Tauranga and Bay of Islands in New Zealand and Eden, Australia The ship- overall appearance, cleanliness, maintenance, etc is very good. We like this ship and having previously been on Explorer of the Seas for 23 days we knew the Voyager layout very well. They are very similar. Dining- As we aren’t your typical cruisers, we can only comment on the dining options we do use. ( on this cruise we didn’t use any of the paid/extra dining options) and we only had dinner in the Main dining room once. Main dining room- we enjoy the main dining room for breakfast. They have it laid out so that buffet style is on the 3rd floor and a la carte is on the 4th floor. Problem for us is we always ask for a private table for 2. As there are limited private tables for 2 on the 4th floor we have to do the buffet on the 3rd floor. Luckily we don’t mind the buffet, think it’s a bit better than the Windjammer, and coffee better as well. Plus you get your ice water in a glass rather than a plastic cup. Occasionally we have lunch in the main dining room. It’s nice to go up for their Tutti salad buffet and see what else is on offer and also get any a la carte items as well. We don’t do dinner in main dining room. Much prefer the Windjammer as it is less crowded, informal and suits us. Windjammer - With other Royal Caribbean ships we have been on, we have been much more impressed with breakfast spreads. This cruise seemed to lack the extra variety. Example, didn’t have lesser known breakfast options like congee and accompaniments, Indian breakfast options, and even salmon was limited. Lunch and Dinner were quite good, lots of variety, although after 11 days it does all start to feel the same. We have been on ships were everything was salted heavily, food cold, etc, so cant complain about the food here. We also enjoy dinner in the Windjammer as it is not very busy, very casual. We also enjoy making a cheese plate and dessert plate to take back to the room to eat later. Note: on this ship the Windjammer had a hand washing station. ( pretty sure this will become common on more ships) , it is a slower process in line waiting, but once the initial crowd is in the line goes down as well. We also like the Cafe Promenade. We are happy with the complimentary coffee, so only occasion splurge on a bought one. But we also go for the complimentary snacks - pizza, rolls, desserts, antipastos, all nice for an afternoon nibble. Pools and Outdoor decks- there are 2 pools side by side in the main area and a 3rd pool in the adult only solarium. This ship the Solarium is open air. The ship also has 6 spas (hot tubs) 4 in main area and 2 in Solarium. We did find on this ship the pool and spas were often very busy, much more than on other cruises we’ve been on. Maybe the sunnier days and more sea days brought more people out. Activities - this ship has a big activities area: sports court, rock climbing, wave rider, mini golf, 2 water slides, etc. - we don’t really use these, but they looked popular amongst the crowds. Ice Skating - The ship has a cast of professional ice skater that put on a couple of shows. The Studio B only holds about 250 people so the initial shows get filled quickly. They also do free skating. We did the skating on Explorer of the Seas which was good. On this ship it was very crowded on the ice so didn’t bother. Deck 5 - walk around deck. We enjoy the deck for our morning walks and going out for a stroll throughout the day. Front of ship has steps up to deck 6, but we like that the deck goes completely around the ship. Reception - on numerous occasions throughout the cruise we had spoken to reception on a number of issues. On every occasion we get brushed off with a “ we know nothing, can’t help you attitude” or we’ll make a note and call you back - but never do. Unfortunately these interactions can really tarnish a guests overall experience on a cruise. Read Less
Sail Date February 2020
We really enjoyed the people we met. The ship is fantastic, with a friendly crew. The shipboard experience was good. Lots to do, trivia, lectures, activities. The dinning was, as expected, very good. With lots of good choices meals and ... Read More
We really enjoyed the people we met. The ship is fantastic, with a friendly crew. The shipboard experience was good. Lots to do, trivia, lectures, activities. The dinning was, as expected, very good. With lots of good choices meals and the buffets. We were okay with the initial change in itinerary, adding two overnights in Vanuatu. We understood that we could not get off in Neumea because we traveled through Singapore, and that the Vanuatu government barred us from docking due to crew members infected with the common flu. The change to New Zealand was a bit of a let down since we had booked a "South Pacific" cruise, but we were glad to be on a Cruise! We did enjoy getting off the ship in Teranga and Bay of Islands. Beautiful scenery, nice folks and good local food. Eden, Australia was a nice, small town with cheerful folks and interesting history. The crew provided excellent service while on board. Having one of our suit cases lost between the stateroom pick up and the pier on debarkation was a major hassle. Still not sure what will happen with this! We are hoping that Royal will locate our missing bag and return it to us. We are hoping that Royal will see that for us, this was not the vacation we booked, and will see fit to compensate us more than the credit we received onboard. Read Less
Sail Date February 2020
For many years we have wanted to visit south pacific islands and had finally settled on a 14 night fiji and pacific islands. First of all, through no fault of RCL, the itinerary was changed due to the coronavirus the itinerary was changed. ... Read More
For many years we have wanted to visit south pacific islands and had finally settled on a 14 night fiji and pacific islands. First of all, through no fault of RCL, the itinerary was changed due to the coronavirus the itinerary was changed. We had a rear facing junior suite which was spacious but dated with a limited view but was nice as a retreat when we didnt want to be beside the noisy pool area. Our my time dining experience in the main dining area was found to be slower than normal service with the usual MDR menu, specialty dining was quite the opposite. I think that there were too few complimentary dining or eating areas.The buffet dining area had barely enough sitting area and bigger variety in food, in my opinion. I am really curious as to the smoking area location on the pool deck. It was situated close to the pool. Second hand smoke was unavoidable by adults, staff and kids. It was difficult to avoid the area . Entertainment was really good. There was no sauna or steam room. Staff were very courteous and professional. The BOGO Beverage package was expensive and believe we made an error in purchasing it. Closer to the end of the cruise a different drink package was offered which seemed to be a better deal. Read Less
Sail Date February 2020
It went wrong with the check in counter at the terminal of Marine Bay Cruise Terminal in Singapore. Before that awful experience everything went smooth. It was my wife’s Australian visa, although GRANTED, that caused the uproar. ... Read More
It went wrong with the check in counter at the terminal of Marine Bay Cruise Terminal in Singapore. Before that awful experience everything went smooth. It was my wife’s Australian visa, although GRANTED, that caused the uproar. She is Filipina, a flight attended for 33 years with Cathay Pacific, and applied on line for an Australian Visa, which was granted within 3 days. The problem, so it seems, was the processing of the visa, there is no link between immigration and the cruise liner’s administration! Therefor they have to call immigration in Australia to verify whether the visa was really granted and attached to her passport. I send the granted Australian visa months before boarding to Vacationstogo travel agent Lex Harrison and the Royal Caribbean Cruise line, when checking in on line, everything was fine, no questions asked. 2 weeks before sailing I received the boarding pass and luggage tags, late because we are interline (airline crew) and therefor got our stateroom assigned shortly before sailing. It took 45 minutes at the check in counter, with many officers involved to get the “GO” signal. It was a humiliating experience, which flashed in my mind as a racial approach. Not from the officers that only did their job as instructed by their superiors and acted courteous and polite. But the fact that despites ALL our pre-check-in efforts, NOBODY of Royal Caribbean seemed to check the documents, but only AFTER we were about to board the ship and to than make us feel like fraudsters, because their processing procedure was faulty! The correct procedure should be that every passenger should submit their visa, in time on line to the cruise liner involved and not when passengers were boarding the ship and therefor prevent the passenger to be treated like a criminal for no reason at all. Another unfortunate experience is the MUSTER CALL. We had to endure 45 minutes in the heat and humidity on deck 4, Reason? Waiting for late comers! It took 5 minutes for the drill. Late comers should be penalized. Sunday mass for the devoted Catholics is at 9.00 AM, but the breakfast starts at 8.00 AM. However the Queue takes 45 minutes to get you to your table. Was it ALL a mistake? …..NO The ship “Voyager of the Seas’, a 20 year old , newly refurbished cruise ship, great nostalgic interior architecture, well thought of economic designed staterooms, is quite cozy. Except for the Sky chapel, which is completely out of line with the rest of the ship, cold, white chalked with huge, white Aphrodite inspired, sculptures. The food is ok, but not as good as Princess or Norwegian, not many variations, shows ok, but the sound mix bad, singers are screaming and screeching due to overpowering volume and wrong equalizer settings, lyrics completely wasted. The ice skating show very impressive. The top of the bill was the acrobat duo…from Ukraine and Italy. Amazing performance. Talked to Cruise Director Michelle about the sound and I must say it improved a bit in the next show. Two singers: one 25th year old USA male and a …..Italian girl. The male singer performed well, the girl should stick to controlled love songs and ballads and not Freddie Mercury’s “Somebody “. She has a lovely voice, but when howling out it becomes unbearable. The wine tasting: 5 wines: 2 white, 2 red, 1 sparkling……2 were as planned, 3 replaced by inferior ones, due to late arrival in Singapore of the feature ones, missed the boat. Complained to the beverage manager, felt cheated. So sorry, send a nice bottle of New Zealand wine with 2 glasses to the stateroom. The Port dockings on this repositioning cruise were absolutely un-interesting, either far off the coast on Anker, so boat transport required, which took very long to execute, or docking in an industrial area, 45 minutes with shuttle bus from town. The newly refurbished staterooms on Deck 3 were noisy at night, due to cleaning or other activities above the staterooms. Staff: very pleasant, helpful and attentive. Stateroom attendant Kadek Sukma from Indonesia excellent. Headwaiter Kai and waiter Ryan in dining room very pleasant, did a great job. Carlo was the best, always pleasant, singing in the Windjammer as washi, washi crooner and in the evenings our table waiter. All and All, a pleasant relaxing cruise. We enjoyed the total voyage despite our criticism ! Read Less
Sail Date November 2019
One of the reasons we chose this cruise is that we had never been to Darwin. Well. we still haven't! The Exit deck was changed from Deck 1 (as was widely advertised) to deck 4, and the ramp provided was incredibly steep. I hired a ... Read More
One of the reasons we chose this cruise is that we had never been to Darwin. Well. we still haven't! The Exit deck was changed from Deck 1 (as was widely advertised) to deck 4, and the ramp provided was incredibly steep. I hired a scooter for the express purpose of seeing Darwin, but it would not have been safe to take it down the incline, nor would I have been able to ride it back up. Several of the older passengers and those with sticks also had great difficulty in negotiating this ramp, and were completely winded by the time they got to the top. It totally spoilt my day, and several other disgruntled passengers felt the same. Also, don't bother getting a soft drinks package. Despite being issued with the bulky microchipped glasses, there are no soft drink dispensers on board the "New" Voyager. Total waste of money! Johnny Rockets is also a "no show". The venue is marked on the deck plan, but isn't open, and the free milkshake we were promised - "buy one get one free" - so much pie in the sky. BTW, the Windjammer seating arrangement appears identical to the old one. There are certainly no "extra seats", and getting a table can still be problematic. Also, the picture shown in the article is of the Deck 14 lounge, which is NEVER this empty. Read Less
Sail Date November 2019
We spent a wonderful week in Singapore before boarding for the Cruise to Australia so we were looking forward to the cruise home. Voyager was the first ship we ever sailed on with Royal Caribbean several years ago and we were anticipating ... Read More
We spent a wonderful week in Singapore before boarding for the Cruise to Australia so we were looking forward to the cruise home. Voyager was the first ship we ever sailed on with Royal Caribbean several years ago and we were anticipating a great cruise similar to our previous experience. Boarding in Singapore was a nightmare. Very slow, hot and some not very accommodating port staff, in fact, some were quite rude. Probably the worst embarkation experience we have had. According to the promotional blurb, the ship had undergone a massive makeover and this would be a magnificent cruise. The only thing I could see different was a water slide at the stern of the ship!!. In a lot of areas, the ship could have been a lot cleaner. Some of the window ledges in the Windjammer (if you were lucky enough to get a table near the window) could have done with a bit of a good wipe down. Our Cabin was great. It was clean and kept tidy by a great cabin attendant. Dining experience was average. Meals in the main dining room were predictable and boring.The Table staff were really great though. Many of the staff on board seemed to be very inexperienced and new to working on a cruise ship. Entertainment was very poor. On our last cruise on Voyager, we had a wonderful duo in the Schooner Bar every afternoon really entertaining and enjoyable. This cruise was completely opposite though. Only entertainment was a couple of piano players plonking out a few tunes, appearing just as bored as the audience. The rest of the entertainment consisted of endless trivia games, origami folding and napkin folding, mostly held in the Schooner Bar. Impossible to get a seat most days, but nobody drinking!! I thought bars were usually used for just that. One day at about midday, I counted 79 people squashed into the bar, only 13 of us had a drink in front of us. Couldn't get near the bar for a drink and you couldn't get up anyway as someone would leap into your seat. There are many other places on board were these games can be played, why hold them in whats supposed to RC's Iconic bar??One of the worst parts of the cruise was the tendering at Cairns and then Airlie Beach. Took us over two hours to get ashore at Cairns, even longer at Airley Beach and then cost an exorbitant US$36 just to get into Cairns City centre. Even though we docked in Brisbane, it was still a US$54 ride into the city centre.!!. I will not use Voyager again. Have a booking on Radiance in 2020 and thought very seriously about cancelling. Giving RC the benefit of doubt though and hoping the next cruise will be significantly better otherwise will be using another cruise line in future Read Less
Sail Date November 2019
I sent out a number of messages to the cruise line that my membership number was not showing up in-spite of number of reminders. We were not allowed to check in the members counter. No recognition for the Loyalty shown why have this ... Read More
I sent out a number of messages to the cruise line that my membership number was not showing up in-spite of number of reminders. We were not allowed to check in the members counter. No recognition for the Loyalty shown why have this program. The food on the ship was worse then earlier cruises. One expected better Vegetarian food being in this part of the world. The service in the main dinning room was equally poor. What took the cake was the service in the Casino. Even for a Diet Coke or a Cup of Coffee one kept asking. This is in spite of the fact that we were playing on the tables. The Casino standard the world over is of great service to the players. Not asking for Sea Pass for everything and then also not being served. Had to complain the Air con in the Cabin was not cooling Read Less
Sail Date November 2019
Embarkation and cabin: We embarked in Hong Kong for a 7 night cruise via Vietnam to Singapore (after to land tour in China). We were travelling with friends who were experiencing their first cruise (we've done over 20 and this was our ... Read More
Embarkation and cabin: We embarked in Hong Kong for a 7 night cruise via Vietnam to Singapore (after to land tour in China). We were travelling with friends who were experiencing their first cruise (we've done over 20 and this was our 3rd with RC). Embarkation was very quick and easy, as Voyager was the only ship in port that day. Our 'spacious balcony cabin' was ready for us (12:45 ish I guess) and was a lovely surprise: very roomy with a 3-seater settee, space around the bed and the usual type of bathroom area and enough storage space for 7-14 nights. Balcony quite small but fine - it was very hot and humid so we only really used it early in the morning or late at night. Our cabin steward was great and kept everything immaculate - we loved the towel animals he provided too! We expected it all to be a bit worse for wear as it was gong into dry dock immediately after our cruise, but I can honestly say that it was fine - a little tired certainly but nothing too major. There was no shampoo/conditioner or body lotion provided - just the shower gel in the container in the shower area. That's a first in over 20 cruises, but we'd bought our own, so not an issue, but an unexpected omission. Dining: we chose Mytime dining and were accommodated without having to wait (there were 4 of us together), sometimes sharing with 4-6 others and sometimes as a 4. We never booked a time as that was the point of Mytime, I thought, and those who had booked had to wait in a much longer queue to get in - weird. The food was mostly good with generous main course portions, but more repetitious that we are used to and not as much choice. There seemed to be either several fish dishes or none offered (except the salmon, on every night and was very dry my friend said).They now charge a large supplement for lobster and surf and turf etc. The 3 top desserts each evening were 'new' with all the rest repeated every night and the only ice-cream on offer was the standard vanilla, strawberry or chocolate. Where was the salted caramel or stem ginger etc etc? Disappointing. The Windjammer food was fine although manic and difficult to find a seat at times, especially for breakfast when in port. It closed at 9pm each night, so nowhere for late night snacks/hot chocolate if that is your thing. Drinks: the cost was exorbitant for us , with the poor $ / £ exchange rate currently and then 18% gratuity on top of that even though we had to wait at a bar ourselves on the open deck just to get served. There were a lot of people on the drinks package so they were keen to get served to get their money's worth. This is the first time ever that we have seen a number of people worse for wear from drinking. Inevitable with the cost or availability of drinks packages we suggest, though many of you will not agree. Needless to say we enjoyed the bottles of wine we were allowed to bring on board in our cabins (1 per person) and didn't bother buying much else. Doesn't make or break our holiday fortunately and at least we weren't pestered every two minutes to buy a drink. Entertainment: the ice show was amazing; we enjoyed all of the shows in the theatre, but were confused to see it only about a third full each night, as often you have to get there early to find a seat. There was more getting up and going out for another drink than usual too, which was a bit rude and disruptive to both cast and fellow travellers. Because this ship has an inside Promenade, this had an affect on other entertainment venues - the loud music in the Promenade completely dominated the poor pianists in the Schooner bar, so they or we gave up. There was a gap in entertainment offered between about 8:30 to 9:30, which is exactly when we were looking for something after dinner and before the show: obviously it was all centred around the fixed dining times. Overall, very disappointed - not in the quality of the entertainers, but in the venues: too small, not enough seating or overwhelmed by other music. There were plenty of quizzes if that is your thing. Open decks: as usual there were a lot of sunbeds with towels/stuff on them and no-one in sight for hours, but unless the staff do something about that, so it will continue. enjoyed the pools. There were very few children on board, but those that were were great. Excursions:The ship's excursion information before boarding was disappointing: we managed to book 'Saigon on the own' for a good price a few months before we went but Halong Bay was already fully booked and there was nothing showing for Chan May in the month or so before we left and only Vin Pearl resort in Nha Trang. When contacting RC in 3 different ways to try to find out if any more excursions would be available, I had 3 conflicting answers and was still none the wiser, so we booked with local companies for Halong Bay and Da Nang and did our own thing in Nha Trang. The ports lecture therefore was a hard sell on the excursions they had managed, eventually, to provide, but too late for us (and very expensive) and no useful information for those wanting to be independent. They were, instead, saying that there was nothing there and no way of getting anywhere,but there were taxis at all ports and some excursions possibilities, but I am glad we had made prior arrangements. Ports: Halong Bay: the giant rock formations are awesome and so we took a local company boat trip. Either book beforehand (Ha Binh) or walk out of the port and there will be opportunity to book there and then (full day goes at 9:15; half day at 8:15 I think). Da Nang (from Chan May, about an hour away from anywhere you want to see): nothing at the port except some stalls for souvenirs and plenty of taxis). We joined a group from Cruise Critic to go the Ba Na Mountains by cable car (for Brits, this is a bit like a more modern and larger Isle Of Wight Black Gang Chine!). We had a great day out. Nha Trang: a tender port, so quite late getting off as those on ship's excursions had priority. Turned left and headed past the stalls towards the jetty and managed to negotiate a 2 hour boat trip for 6 of us all around the islands instead of being taken to Vin Pearl or one of the other islands where you have to pay to land / use the beaches and, I assume, the facilities. Then took a taxi ($10 for the 4 of us) to a lovely beach area the other side of the port (turn right out of the port and hail a taxi as it is much further than we'd thought). Had a very enjoyable swim before hailing another taxi back - plenty available. Another lovely day. Ho Chi Minh: took a ship's excursion so were given maps and some helpful information then left to our own devices for 6 hours. Very hot and some heavy rain, but we enjoyed exploring on our own and trying our skills at haggling in the market. This was good value as we booked and paid for it quite early on. Disappointing, Royal Caribbean, on a number of issues important to us, so it unlikely, unless the itinerary is amazing, that we would book with you again anytime soon . Read Less
Sail Date September 2019
We booked in March for this cruise. My father and mother-in-laws have poor walking abilities and they do not enjoy flying. But they do want to see Vietnam so we booked this cruise which visit two Vietnam ports. First of all, embarkation ... Read More
We booked in March for this cruise. My father and mother-in-laws have poor walking abilities and they do not enjoy flying. But they do want to see Vietnam so we booked this cruise which visit two Vietnam ports. First of all, embarkation in Hong Kong is not great. Kai Tak Terminal is very busy because this ship and Dream Cruises are both embarking on the same day. The queues are very long. Fortunately because we have two elderly people among us we could join the special elderly queue for check-in. Then the worst thing was the zig-zag bridge that connect the terminal with the ship. I completely fail to understand why this winding zig-zag bridge is necessary when a direct birdge (airport jet bridge) can do the same job! The ship is in good condition. It does not immediately feel like it is in need of dry dock work. (But it is going to dry dock in September.) The staterooms were not yet ready and we were told we could take lunch in the Sapphire Dining Room, so we made our way there. Lunch was buffet style and it was fine. After lunch we went to our rooms. We had a promenade view room and it was rather roomy for a cruise ship with two sofas. Our stateroom attendant was Iwayan, he was very good and he opened the connecting door between our room and my in-laws room for us as soon as we requested. The dining on the ship is okay. It is nothing to write about. Some of the food in the dining room can be found again in the Windjammer at late night snack time. The ship is consisted of a majority Hong Kong and China people and some of them seemed determined to eat back their cruise fare. Well, given the food served I think they had a hard time achieving that goal. For the ports, Chan May is really far away from Da Nang. We hired a driver for a day trip to Hoi An but he could not come into the port because our tour company is not "sponsored" by RCCL. We had to pay another driver to drive us out of the port gates to meet him. But he was not a very good driver as he could not speak much English and he took us back from Hoi An 1.5 hours earlier than agreed. The worst thing was he would not enter the gates of the port as promised. So we did not tip him and made a complaint to his company. Many RCCL "sponsored" tours came back late from their tours and the ship did not sail until 17:40, as opposed to 17:00. We were still approaching Nha Trang when we took our breakfasts. As this is a tender port we had to wait for our tender time. RCCL "sponsored" tours and group tours all went ashore before us. We only got ashore at 11am. Our tour guide and bus took us to the sights and lunch. Then we requested to visit a supermarket for souvenirs like coffees and dried mango. We got back at about 4:15pm and were back on board quite quickly. After all both ports were not great. Chan May is still under construction and very far from town while Nha Trang is a tender port which is very time consuming. Avoid. am. Our tour guide and bus took us to the sights and lunch. Then we requested to visit a supermarket for souvenirs like coffees and dried mango. We got back at about 4:15pm and were back on board quite quickly. After all both ports were not great. Chan May is still under construction and very far from town while Nha Trang is a tender port which is very time consuming. Avoid. The entertainment on board were only so-so. One night we had an American singer who performed as many Chinese songs as English songs. He was okay but I saw a Caucasian family of four looking rather bored as we boarded the lift outside the theater. The Ice Skating show Ice Odyssey was fantastic. We watched it and then strongly recommended my mother-in-law to go. She went and she was amazed as well. We had a plain sailing back to Hong Kong after Nha Trang. Nothing to report. We also got back before the Dream Cruises ship so we got away okay. Some of the things we really couldn't get our heads around were the lack of technology on the ship. I could not believe they had to write a number on our Sea Pass cards to indicate we had watched Ice Odyssey. Also in the dining room we had a waiter come to us to write down our room number every night. I mean, aren't we in the 21st century? Can you not just scan my Sea Pass card for that? Also, the in-room television had so little choice of channels. When I was on Quantum of the Seas it could receive a TVB J2 channel but here there is only one Chinese channel which recurred the same content all through the cruise. There are loads of Chinese satellite channels in the region and that's the best they can tune their tv sets to? Once again RCCL, we are in the 21st century! I wish I had downloaded a Samsung remote control app to my phone so I can plug in my mobile hard disk to the tv and watch the movies I have in it. The service provided by all the waiters, servers and room attendants were very good. They worked really hard to keep the ship clean and the service going. I applaud them because with 3,000+ guests (many are children and elderly people) on board it was no easy thing. Read Less
Sail Date July 2019
Chose this cruise as it was part of a "cheap as chips" package from Cruise First. Probably won't book another holiday with them as was not that impressed with the service and having to fend for ourselves with all of the ... Read More
Chose this cruise as it was part of a "cheap as chips" package from Cruise First. Probably won't book another holiday with them as was not that impressed with the service and having to fend for ourselves with all of the transfers. This was my first experience of Royal Caribbean having previously only sailed on celebrity and p&o. My first impressions were not good. Minimal communication, the worst online check in experience and a dreadful website. Forms, half the fun of a cruise is using the cruise personaliser to tailor the cruise but there was a long delay before we received the magic code and even then the website was confusing (and I work in the website business). Anyway, the day of the holiday finally arrived with the flight to Singapore on Singapore airlines. Considering we were at the back of the plane in cattleclass , the flight was really good. Singapore was an amazing city and a brilliant port to embark from. If doing an overnight, get downto marina bay for the lightshow and the gardens. The cruise terminal was a bit of a zoo as two cruises were boarding at the same time but check in was very well organised and painless. We boarded relatively early so had to wait for the cabin to be ready so rather stupidly headed to the windjammer for lunch. Not my choice as I was with my in-laws but OMG what an experience. No seating and more Australians than an ashes match at the MCG made for an experience, never to be forgotten (or repeated if I get my choice). However that is fairly normal for any cruise as people want to take full advantage of the free food from the moment they get onboard. To be honest, RCL is similar to other cruise lines (I guess it is now a proven formula) so other than the conflict created by cruising with a different mix of nationalies (predominantly Aussie and Chinese onboard which made life interesting). Good points: First time in an ocean view cabin and was actually quite impressed. Cabin steward was a bit useless with the daily newspaper missing on the first couple of nights and no statement of account on the last night. The odd duster left in the room for good measure. Dining in the main dining room was amazing. RCL had managed to book our party on different tables even though the bookings were linked but did resolve this painlessly. The menu had an Asian feel to it which was really welcome and the addition of a self service section for breakfast was a great idea. Promenade cafe. What a brilliant idea. So nice to be able grab snacks without having to fight my way through singlet clad passengers to get lunch was really welcome. The pizza and sandwiches were of really high quality. We frequented this quite a lot. Access to helipad on the front of the boat. This made for excellent sailaways as well as somewhere to hide in the evenings. The ice show. Stunning, absolutely stunning and should not be missed. Bad points Entertainment. Only went to one show which was the Aussie boys and had to walk out as it was so bad. Poolside. I am probably getting old but why oh why do the entertainment team assume that lying peacefully by the pool needs to be accompanied by loud music and inane games. Worlds sexiest man? Really? 30 minutes of my life I will never get back Smoking in the casino - why in this day and age would this be allowed. Quite beyond me. The promenade. I am sure this is popular and a great idea but all of the entertainment was on the main street (in a busking style) which made it difficult to enjoy. Particularly when you have someone in the pub playing and competing with the music on the promenade. Shops were pretty rubbish too. Lack of quiet areas with comfortable seating for those of us who enjoy a quiet evening. Other than the cabin, there are no quiet areas on this ship 3d films on the sea days. Just wanted something else to do than put up with the inane entertainment by the pool and watch a film and they decide to show 3d films. Really? Thought wearing stupid glasses to watch a film was acfad in the eighties. Obviously not in RCLs eyes. The windjammer. This was good for diets as the food was so bad. It was always busy as it was the only restaurant that allowed singlets and shorts but the food was either cold or inedible (and in some cases both). Overall the destination was amazing with amazing weather and excellent ports. The excursions were poor but that did not detract from the destination. RCL obviously targets a certain type of cruiser so if you want a really lively cruise where dressing up for a formal night means putting on a clean singlet and shorts and the entertainment is pumped out at you at load volume, wherever you are then RCL in general and this itinerary in particular is perfect. Unfortunately this does not suit me so will not be sailing with them again. Read Less
Sail Date March 2019
We decided to go on a post Valentines Day cruise for a weekend. we deliberately chose a Jr Suite on deck 10 at the very aft stateroom 1694. boarding was fine, drove our car parked, checked in and were on the ship in 30 mins. all ... Read More
We decided to go on a post Valentines Day cruise for a weekend. we deliberately chose a Jr Suite on deck 10 at the very aft stateroom 1694. boarding was fine, drove our car parked, checked in and were on the ship in 30 mins. all perfect. lunch was served at the Windjammer and was packed out with the food well below the average taste. to make matters worse there was a corprate group with over 1500 pax who boarded and whilst having lunch you had to be careful the moment you got up from your seat one of these guys just jumped in and took your seat. To make matters worse they stood around the buffet and basically put food on their plates stood there ate and refilled as they went along. for some reason they had video cameramen in the room including their own phones that captured everything and anything that was within a foot of them. the cabin was good and very spacious and clean, good room attendant and all was well. Being a Diamond member we had the advantage of using the Diamond Club which in the end turned out to be the saviour. Dinner in the main room was so below average. the serves were cold and the portions have been cut dramtically. upselling was going on at its best and the food came out very quick the waiters were good and used all thier charm to keep them at bay and had to really work thier charm to assist them. a suggestion to RCL when you have 1500 pax in a group serve all their meals in one area. they are not cruisers someone has paid for them to go there period. at midnight were awoken by this loud music. the cabin next door decided to have a party and brought fellow paxs to the Jr suite. they then set up speakers with loud indian music , we had to get security who tried for 15 mins to get in and shut them down. the breakfast at Windjammer was CHAOTIC and a night mare. there was pushing and shoving etc, they even had to stop guests from coming in. to avoid the meals again we had the rest of our ,meals at the speciality resturants which finish costing us a lot more than we had planned on spending. we had Chops, Izumi Johhny rockets Read Less
Sail Date February 2019
While the ship was beautiful I don't feel the crew were as friendly as some we have met on other lines. And one of the dumbest things that occurred on this ship was the Zumba and other activities that take place out in the middle of ... Read More
While the ship was beautiful I don't feel the crew were as friendly as some we have met on other lines. And one of the dumbest things that occurred on this ship was the Zumba and other activities that take place out in the middle of the main deck where all the shops and a few restaurants are. We couldn't even walk through that area, which is a main walkway on the ship. Those types of activities need to be done in other areas of the ship, like other cruise lines do, not in that main area where passengers walk around. Food choices in the main dining room were not as many or varied on other cruise lines we have been on. This was a big disappointment. We did love the ice skating show, and would have liked to do more activities on the ship such as the rock climbing wall but they weren't open very many hours of the day when we got back on the ship after doing our excursions. The excursions we booked were wonderful but one man from the cruise line who was there to observe the guide was very rude to the passengers and our tour guide. We would cruise with RC again but hope the next experience is better. Read Less
Sail Date December 2018
For a first timer you might just want to experience something different but this review serve as a purpose to warn you, dont get deceived by the 'good' reviews online because it isn't really that 'good'. It's ... Read More
For a first timer you might just want to experience something different but this review serve as a purpose to warn you, dont get deceived by the 'good' reviews online because it isn't really that 'good'. It's pretty much all about eating/gambling, but the food is terrible because its all cold. Casino does not want to serve u even plain water if you r not gambling. Its horrible. PLAIN WATER, not liquor ok. Service wise, crews are mostly polite and will greet you each time they sees you, guess thats the only good thing about the cruise. 1) Buffet is not that nice 2) Interior room is extremely small at the price of $500 per person on average. Ocean view or Balcony? $700-$1.5k, board a plane maybe? 3) No free wifi, 16USD per night. 4) Limited cafes, got to queue forever if you did not go earlier. 5) Room TV channels? Repeated shows every night. Watch a movie? Got to pay 12USD for each movies you watched. Read Less
Sail Date October 2018
Cruise was tagged onto a trip to the Singapore F1 grand prix which suited me as I did not want two long haul flights within 72 hours. Firstly I will say that my inside cabin was comfortable and the public areas elegant; the Sapphire ... Read More
Cruise was tagged onto a trip to the Singapore F1 grand prix which suited me as I did not want two long haul flights within 72 hours. Firstly I will say that my inside cabin was comfortable and the public areas elegant; the Sapphire dining room looks like something from Titanic. It's a big ship, guessing a quarter of a mile from end to end, and the lifts are centred so if your cabin is at the back, like mine, you clock up a fair distance - one day, without leaving the ship, I walked 2.5 miles. Lift carpets were changed daily to reflect the day of the week - handy if you forgot! The experience was marred by uninteresting food, inadequate information about trips ashore and staggeringly high prices on board. The basic soda package worked out at £10 a day and then the only drinks available were Sprite or Coke. I don't drink coke so after one day requested and was given a refund on the rest of the cruise. The only package including alcohol was £45 per day. I have never, ever spent that much on booze in a day, even drinking champagne! Although the staff selling the packages said only water was available free during meals, there was squash and the breakfast orange juice was very good. All drinks and speciality food purchased are subject to an 18% service charge, on top of the daily gratuity added to each person's account. I paid £10 (incl service) for a weak gin fizz - little gin and no fizz because the glass was full of ice. You are allowed to take two bottles of wine or champagne on board for cabin use but no other alcohol. There were signs saying only unopened bottles of water - at a charge - were to be taken off the ship. I paid for two tours in advance but would not have selected them had I known one involved 1.5 hours driving each way to get to the destination. No information on weather was provided before the trip to enable passengers to disembark with suitable clothes and footwear. It was raining heavily in Port Klang so I turned back. I didn't go to Phuket because of the long coach trip either way but had a pleasant afternoon onshore browsing the stalls lining the road from the jetty. I got a good exchange rate from a money changer there, the products were very cheap and most stallholders said they would take foreign currency. I liked the range of food offered in the Sapphire dining room, though a sirloin steak was very chewy. I splashed out on a lobster dinner on the final night and it was splendid. Windjammer, however, is like an enormous school canteen and I found the food uninteresting. Meats were tough and salads plain. I would not choose a RC cruise again, nor would I recommend the company to others. Read Less
Sail Date September 2018
This was our 37th cruise and 10th on RCCL. By far, the ship was the biggest disappointment we have ever had and not up to the standards we have come to expect from RCCL. Voyager of the Seas is heading for drydock next year but by the ... Read More
This was our 37th cruise and 10th on RCCL. By far, the ship was the biggest disappointment we have ever had and not up to the standards we have come to expect from RCCL. Voyager of the Seas is heading for drydock next year but by the looks of her, she should have been there last year. * The hull is a patchwork of rust and paint. Usually, they paint them so much that it always looks beautiful. * The carpet in the hallways is dirty and has numerous holes where luggage is left. * The public restroom floor baseboards were gross. There are not enough restrooms in public areas which results in long lines after events. The entertainment was lacking. The productions shows are always wonderful and the Broadway in the Movies was especially great, with numerous costume changes throughout. And the skating shows are always amazing considering the small ice surface and the movement of the ship. Other than that, the theater shows were lacking. One juggler (?) just thought it amusing to continually drop things. The comedian was not funny and the singer from the Philippines was fine but not very entertaining. Many people walked out of all of these shows before the end. We traveled from Hong Kong to Singapore. It was disappointing not to have any speakers to help us learn about that fascinating part of the world during our sea days. Our cabin had no coffee table so the only place to eat was on the balcony. Unfortunately, it was so hot we had to rush to eat and then run back in. Then where are we to leave our room service tray?!? I'm not sure where anyone could eat in an inside cabin. The dining room staff is obviously overwhelmed. We asked for a table of 2 but were assigned a table of 9. The tables are so squished together that the staff has trouble serving. One couple was consistently 15-20 minutes late and then the staff would slow our service for them to catch up! And the food was just plain boring and awful. For example, the JUMBO fried shrimp was 4 very small pieces with rice. They could be swallowed in one bite...that is not JUMBO! The Windjammer was JAMMED! There's lots of food stations which is great and it's huge but we struggled every time to find a place to sit. Overall, I would describe this cruise as very disappointing. We were in a wonderful part of the world and we would have appreciated enrichment and entertainment that reflected Southeast Asia and enhanced our trip. We know RCCL can do much better! Read Less
Sail Date August 2018
My wife and I chose the cruise as it was going to Japan where we had never been. We were never advised by Royal Caribbean or the travel agent that the cruise would be mainly occupied by the Chinese. I have nothing against Chinese but ... Read More
My wife and I chose the cruise as it was going to Japan where we had never been. We were never advised by Royal Caribbean or the travel agent that the cruise would be mainly occupied by the Chinese. I have nothing against Chinese but when it came to dining they occupied all the tables and chairs in the Buffet restaurant. After they finished their meals they would not leave the table but would sit talking and playing games on their phones. They put out an announcement for people to vacate thr tables after their meals so that others could sit down, but they did this in english and not Manderin. When I complained to the catering manager only then did they start making announcements in Mandarin, it didn't make any difference. It is the worst experience my wife and I have had on a cruise. When we booked the cruise no one advised us that the cruise would be occupied with mainly people from china. I understand that there was only about 400 westerners and over 3,000 chinese on board. The food was very repetitive and you had to fight your way through the Chinese to get to the food. If you went down to the Boardwalk Cafe to get a coffee and a sandwich the area was again occupid by the Chinese. They would just be sitting there playing games on their mobile phones and talking. We considered the entertainment was very ordinary The ship is getting old and needs an over haul. We had a Balcony cabin which was good and the attendant was excellent. When we got to our first port of call it was a public holiday and everything was closed. We have traveled with Royal Caribbean before but I am sorry to say we wont be travelling with them again. Read Less
Sail Date August 2018
We chose this cruise of the ports the ship was to stop at. We have been on cruises with other companies and have always been happy. Unfortunately we can't say this of RCL. The embarkation and disembarkation was very badly organised ... Read More
We chose this cruise of the ports the ship was to stop at. We have been on cruises with other companies and have always been happy. Unfortunately we can't say this of RCL. The embarkation and disembarkation was very badly organised and there were large queues to get out of the port at Hong Kong. There was no direction by security staff which led to people continually pushing in. Those of us who are polite enough to be aware of our fellow man ended up being pushed further and further to the back of the queue making exiting the terminal a very long process. Staff - all very polite and courteous. Loved the Captain! Cabin - noisy due to a motor running keeping us awake ALL night. Eventually got a room change after 4 days Entertainment - second rate /home made. Zumba in the main street not a good idea for travellers trying to get through to end of ship Trips - badly organised with people pushing in causing further delays Internet - appalling. Advertised from streaming but not man enough. When told it was just for 'You Tube' Drinks package - rip off. Advertised premium drinks such as Evian- not available. Also bar staff reluctant to give out cans of Coke Zero and only offered diet coke from a bottle. Food- plenty but became boring after third day. They need a celebrity chef. Windjammer was like a bun fight - not sufficient seating. Read Less
Sail Date June 2018
This is our second cruise with RCCL. In fact we chose Voyager of the seas because of our nice experience with Mariner of the seas last year. Expecting the same amenities and activities of both ships (both belong to the voyager class), I ... Read More
This is our second cruise with RCCL. In fact we chose Voyager of the seas because of our nice experience with Mariner of the seas last year. Expecting the same amenities and activities of both ships (both belong to the voyager class), I was more prepared and more excited this time. However, I was so disappointed with some flaws specially in the entertainment part. The Cruise Director, Michelle from Brazil, was energetic, but the Promenade activities lost much of the festive atmosphere because the lights that were supposed to sync with the dances are not functioning. They were moving but no lights coming out. Thus, the Move It parade and the Street Party was so dim. The ship was almost full in terms of guests specially that there was so many children due to school holidays. But I was disappointed that considering the number of guests and the children onboard, they should have not closed the other big pool. The only big pool that was opened was overcrowded! The Evening Shows were entertaining but not really spectacular. Only the Ice Skating Production is a standing ovation for me. For the rest of the cruise, the food, the amenities, the staff, they are all great! Read Less
Sail Date June 2018
Family of four with children ages 8 and 6. We had previously cruised with Disney in the Caribbean. For our family, Disney is significantly ahead of Royal carribean in service, quality of ship and venues, onboard experience, value, and ... Read More
Family of four with children ages 8 and 6. We had previously cruised with Disney in the Caribbean. For our family, Disney is significantly ahead of Royal carribean in service, quality of ship and venues, onboard experience, value, and kids activities. Royal carribean cabin was physically larger and had a larger balcony, but for us the room lacked quality - our cabin on royal carribean was more like a floating motel 6 or ibis, very basic decor. In terms of service, royal carribean staff came across as surly - one of the staff informed my wife the staff were tired from doing so many 3 and 4 night cruises! On royal carribean there was often left over plates and food on tables for hours after the service had ended, and rubbish left around the decks - beer bottles, napkins, glasses etc. royal carribean staff did not have the same focus on service as Disney! The voyager of the seas is an old ship, but it doesn’t need to look uncared for! some things had just been left and not repaired/replaced: some toilets not working for the entire cruise; dirty windows, flaking paint, etc. Again care from the crew appeared lacking. Kids activities were very regimented - our kids would have liked to have some free play options. Instead they were part of a very structured and supervised activity program. Royal carribean had some good night time entertainment - we saw the ice dancing/figure skating, an illusionist, and a broadway musical show. All were high quality. The onboard pool was not very crowded and well supervised by the lifeguards. There was also an adults only pool and sun deck area and staff worked hard to keep children out of this area! I have mixed feelings about the dining. My family and I enjoyed the specialty restaurants: choppes grill and Giovanni’s table - great service in these restaurants, great choices, a good children’s menu, and great value when you add on a dining package. The buffet restaurant (windjammer cafe) was chaos - insufficient seating, insufficient overflow options, restricted timings for sittings. There was a good variety of food though. The main ala cart restaurant (sapphire) was a mixed bag. The food choices were good and a good children’s menu. But the service was poor, and table cloths were dirty. I was also not expecting to have to share a table - my family and another family were seated together on an 8 seater table. The other family were nice people, but we were looking for a family meal and to have a family conversation. I’m not sure what royal carribean is trying to do here - force mingling between families? I would have liked to have the choice as to whether or not to share and when I protested to the staff and requested a four person table this was ignored by dining room staff - very disappointing. In conclusion, If i were to go to a location were both Disney and royal carribean are operating I would always choose Disney. If, as was the case here in se Asia, there is no Disney, I might consider royal carribean again, but would look for alternatives first! Read Less
Sail Date May 2018
I've been on the Mariner so I am expecting the same standards. At the first look, the ship looks 'tired' on the outside with rust already forming on the superstructures. Very obvious painwork chipping off and in need of a ... Read More
I've been on the Mariner so I am expecting the same standards. At the first look, the ship looks 'tired' on the outside with rust already forming on the superstructures. Very obvious painwork chipping off and in need of a major refurbishment. But thumbs up for keeping the interior clean and new. Embarkation: Marina Bay Cruise Center (10 mins walk from the Marina South Pier MRT station) Smooth from the bag drop, security, cabin key collection, immigration takes less than 30 mins. Try arrive around 11am - 12pm at the pier to avoid the large Indian tourist crowd. Dining: I've only been to MDR and Windjammer so sorry I could give reviews on the paid ones. Windjammer: Food served was mainly catered for Indian customers and its usually packed to full house if you don't arrive early be prepared to queue. There's only a small section that serves western food like fries and burgers. Others are not to my liking. MDR: Service is always top notch here and the wait staff will never fail to explain the different food they serve everyday. You go in hungry, and they make sure you come out full. They have different menu everyday so no worries about that. The lamb is pretty good I had 2 portions. Entertainment & Activities: I did manage to do the flowrider, rock climbing and did some soaking in the spa. Didn't bother to go to the pool as it's always packed and people not adhering to the dress codes. I found it pretty disgusting so yeah. Watched the ice skating show and 2 main production shows. Worth your time to watch but there was a technical fault halfway and many people left with I found very rude. There were many kids as well making a lot noise so the experience was rather interruptive. Service: Top notch and kudos to the crew for being patient to the impatient and rowdy Indian crowds. Imagine handling 2000+ of them and some cannot understand English. Hope that they can further improve their queue system so that everyone could queue systematically. I can tell some were very frustrated but they kept their cool but I cannot guarantee if this continues every voyage haha. Ports and Shore Excursions: Port Klang is about 1 to 1hr 30 mins away from the city centre. Other than the cruise terminal which has nothing much, theres nothing to do at the port so i didnt disembark from the cruise. Shore ex was pretty exp as well and taxi cost RM300 to the city centre so no go for me. Disembarking: It was smooth and out within 30 mins as well. As usual there was the usual queue cutting but it didnt bother me much as there was faster clearance at the immigration for the locals. Overall it was a pleasant experience but there were way to many India tourist around. Food were mainly catered to them in the Windjammer which was disappointing because I am a fan of buffet food. If you are keen on sailing on the Asia itinerary on the Voyager I suggest sailing between Jan-Mar, Sept-Oct to avoid the school holiday chaos. Read Less
Sail Date May 2018
This was not our first cruise, but the first with Royal Caribbean, The day started with being some of the first people to get on the ship, then having to wait nearly 3 hours to get into our cabin, whilst we were waiting we were bombarded ... Read More
This was not our first cruise, but the first with Royal Caribbean, The day started with being some of the first people to get on the ship, then having to wait nearly 3 hours to get into our cabin, whilst we were waiting we were bombarded with staff trying to sell drinks packages every few minutes which was over the top and annoying, we were not the only ones who hated this happening. This continued thorough most of the trip as well as pushing extra dining options. When we eventually got into our cabin which was one of the newer ones on deck 12 which was excellent, Only to discover there was no water for washing hands or toilet operation.Eventually we got our bags which were wet as they were left in the rain. We went to get some food and the only general eating area open was absolutely jammed full of people who were queuing to get a seat. The ship itself was the biggest cruise liner in 1999 and is well in need of a refurbish. Most of the amenity's were extra $s including the wave on the rear of the ship. You also have a service fee to enter the 50s Dinner "Johnny Rockets". Nearly everything you want to do on this ship is extra. This must be the only Cruise line that charges around $12usd, to watch a Movie in your room. Returning back to the food situation.There was a staff member in the entrance of the main food area to ensure that guests put alcohol wash on there hands before they went in to eat, However we saw occasions when the staff member was distracted and some guests just walked in without hand cleaner then handled food. The food when you could get to it overall was Good. BUT allowing guests to handle tongs and some nationality's were picking up food with there hands and putting it back if not to there liking. The hours that food was available was also very limited, unlike other cruise lines. At times in the eating areas staff were slow to clean up. Re the ports and shore excursions, It took a long time get off the ship and was poorly organized, and this took away a lot of shore time. There was an incident where a container was dropped with flammable liquid from above the smoking deck and the response was VERY SLOW rectifying the situation considering the danger of fire. My efforts to avert a problem in this area were met with little help. Crew were more interested in telling me to not put up barricades for safety which was to keep people away whist waiting to get it cleaned up by crew. Finally all of our concerns and feed back was sent to Royal Caribbean, with NO response. Enjoy another Cruise line!!! Read Less
Sail Date April 2018
Our balcony cabin was definitely in need of refurbishment - very tired. The bed was quite hard and the lounge extremely uncomfortable. We didn't book a shore excursion in Cairns but did take the bus to and from the city for which RC ... Read More
Our balcony cabin was definitely in need of refurbishment - very tired. The bed was quite hard and the lounge extremely uncomfortable. We didn't book a shore excursion in Cairns but did take the bus to and from the city for which RC charged $25 each - ridiculous. There was always a good choice of food in the Windjammer but roast meat was always overcooked and tough - we definitely avoided it after a couple of tries. Our cabin attendant was a lovely man, always smiling and cheerful and did a great job of keeping us tidy. Wait time to leave the ship when in port was really long, so long in fact that we gave up and went back to our cabin once because we had already been sitting around for at least 1.5 hours and looked like having to wait another hour at least. No attempt was made to entertain those waiting and the only thing to do was to spend even more money on coffee just to break the boredom. Read Less
Sail Date April 2018
Staff aboard Voyager were great. We had a balcony cabin but even with the door locked the wind whistled through it, not a draught but just the noise. Food was excellent and could not be faulted, along with the waiting staff. It is not ... Read More
Staff aboard Voyager were great. We had a balcony cabin but even with the door locked the wind whistled through it, not a draught but just the noise. Food was excellent and could not be faulted, along with the waiting staff. It is not the companies fault, but, we were most upset to find that the Island we most wanted to see, Mystery Island, had to be cancelled because of the Cyclone. Was not impressed with Mare and found that for what they were the ships tours were far too expensive. Embarkation and disembarkation went very smoothly and was extremely well conducted. Other problems we encountered were the amount of unsupervised children by their parents and parents in the bars in the mornings, some staying for a greater part of the day. I know that the shipping line cannot be held responsible for their drinking habits, BUT, just maybe they could restrict some of their money gatherings and have times tha the bars are allowed to operate. we are not wowsers, but believe that both the children and the parents may have more meaningful times together if this were the case. Read Less
Sail Date March 2018
Voyager of the Seas Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 3.8
Entertainment 4.0 3.8
Public Rooms 4.5 4.2
Fitness & Recreation 5.0 N/A
Family 5.0 4.1
Shore Excursions 3.5 N/A
Enrichment Activities 3.0 N/A
Service 4.5 4.2
Value for Money 4.0 N/A

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