1,586 Royal Caribbean Voyager of the Seas Cruise Reviews

We travelled as a couple but made many new friends on board. Cabin - see below. We had aa promenade facing interior on the 8th d. Quiet and good size. Activities - found details on the Cruise Compass and checked off what we wanted to ... Read More
We travelled as a couple but made many new friends on board. Cabin - see below. We had aa promenade facing interior on the 8th d. Quiet and good size. Activities - found details on the Cruise Compass and checked off what we wanted to do. All good from fitness at sidoku, to entertainment and scrap booking. Loved tge kronos band. Food- had 2 nights of dining at tge Chops Grille and Giovanni. Both excellent value undet tge BOGO package. Main dining room the next day was quite the opposite. Gave feedback and food improved after that. The dishes were ovet salty or sweet. Windjammer food was convenient and tasty. Meats there were mostly overdone. Enjoyed the white porridge white bait fish. Eggs, bacon, sausage. Fruits and drinks. We always say at the back to enjoy watching the propeller wake. Café rpmenade was the meeting place for late breakfast and afternoon tea for many. Good bran raisin muffobs, muffin surg egg n ham, beef on rye. Service - good but mixed crew had problems covering each other.. Swimming pool was small. Read Less
Sail Date March 2019
Voyager of the Seas In 1999, when Royal Caribbean's 3,114-passenger Voyager of the Seas entered service as the largest cruise ship in the world, it was heralded as the most revolutionary vessel ever built, forever changing the ... Read More
Voyager of the Seas In 1999, when Royal Caribbean's 3,114-passenger Voyager of the Seas entered service as the largest cruise ship in the world, it was heralded as the most revolutionary vessel ever built, forever changing the world of cruising with such never-before-seen features as an ice skating rink/TV studio/concert arena, rock-climbing wall, in-line skating track, horizontal atrium (now known as the Royal Promenade), and inside cabins with a view. Having been on the ship that year, yes it was beautiful vessel Service, entertainment, staterooms, all what one would expect in a 5 Star Hotel. Having been on the ship that year, yes that was then. How things have CHANGED!!! Cruised RC many times before, including the Voyager of the Seas and loved every minute of it...NOT so this time!!! A first impression of the Ship was quite positive from dockside. Embarkation was ok and we were on board pretty quick. But once on board we were given no information about where we could go and when we could get our cabin, after an hour or so we were advised via PA, that our cabin was ready. The cabin itself at the front end of the ship, interior promenade cabin was nice and very clean, however the décor is very dated tired and in need of refurbishment. The Good Points: Cabin steward was very good as was cabin upkeep during the whole trip. Dining in the main dining room was very nice. We had booked for any time dining and had no problem arranging a table each night. The evening menu had a good selection and the food was well presented and very nice. We were fortunate to been allocated the same table each night and were very happy with our two lady waiters. Main dining room breakfast was OK, however the service was sometimes very slow as was the selection at the buffet. Promenade café, the food here albeit only snacks (Pizzas, sandwiches and cookies were very good The ice show. Stunning, absolutely fabulous and should not be missed. Bad Points: The cruise had the feel of being in an average all-inclusive hotel in Benidorm and was a real disappointment. The fact that RC push the sale of their all inclusive drink package, it was hard to find a waiter to take an order and if you wanted a drink of any kind one needed to go to the bar to get one but was still charged 18% service charge. The bands around the ship were good, but always seem to play in the wrong location, the star lounge on the top deck, which happen to be a very nice lounge always had either a DJ or recorded music never a live band. The promenade is popular place and a great idea but all of the entertainment was on the main street (in a busking style), which made it difficult to enjoy. Particularly when you have someone else playing in the pub and competing with the music on the promenade. Safety Drill (although a totally essential part of any cruise) was carried out on the open deck (Promenade deck) people were squashed together in the hot sun for over half an hour with no directions from the inexperienced crew other than to line up in rows of four. No consideration was given to elderly, disabled or infirm passengers. Instructions during the drill given by staff were not audible or demonstrations visible. Wi-Fi On board Wi-Fi was prohibitively expensive starting at around $15.99 per day for the basic package. Almost in any hotel anywhere in the world Wi-Fi is courtesy of the establishment. Even on the dock site the smallest shop or café over free Wi-Fi. It’s a Rip-Off. The theatre entertainment was generally Ok and the ship Orchestra was excellent. However one of the Star special guest lady singer ( Tamara ) was pretty poor. The Cruise Director (Ken Jones) himself was not approachable and did not interact with the passengers. He was hardly ever seen on the ship, he had little if no charisma as did the rest of his team. Cruise Itinerary Only during the safety drill did we find out though a fellow passenger that the overnight in Hong Kong had been removed and we would now arrive on disembarkation day. We have had 3 sea days in total due the change of the overnight stay in Hong Kong. To find a sun lounger on any deck was impossible with passenger having to lay tower on the floor to sit or lay on. According to the guest relation there where only 750 sun lounger on board for approximately 3100 passengers. Read Less
Sail Date March 2019
We've done a fair amount of cruising, all on Holland America. We were intrigued by the idea of our first visit to Vietnam being aboard this Royal Caribbean "Voyager of the Seas". I guess we've been spoiled by HAL. ... Read More
We've done a fair amount of cruising, all on Holland America. We were intrigued by the idea of our first visit to Vietnam being aboard this Royal Caribbean "Voyager of the Seas". I guess we've been spoiled by HAL. RCL falls short in so many ways. Boarding at Singapore was well-organized and moved along well. One of the first indications about our RCL experience - we were asked (no, hassled) about purchasing the "drinks package" no less than eight times while going through the boarding process! We don't understand why anyone would purchase this overpriced addition - we noted that the only ones we found that had purchased it were British passengers. Upon setting food onboard we were greeted not with a hearty "welcome aboard" but ANOTHER pitch to buy the drinks package! Enough already! Cabin areas were blocked off with signs saying they would not be available until 2pm. Firstly, our cabin. We had a balcony cabin on deck 8, forward. RCL was advised weeks ago that we would need to have electric at the bedside for a medical device (CPAP). This information never was passed on to the ship. And not only that, but a small powerstrip that is carried for this device was seized during check-in. We all know how busy the crew is on embarkation day, and since this 21-year-old ship has only one electrical connection in the room, it required an extension cable. RCL didn't provide it until after dinner - along with our luggage, which we didn't get until after our 5:30pm dinner time. The cable proved to be a continual annoyance since the ship had no gaffer's tape and refused to do anything to make the situation safe. When we DID get our luggage, we had to chuck it on the bed - which didn't have the usual leather bedlinen protection we've always had on HAL. Furniture and fittings in the room were old and tired, as were the bed linens and towels. One of the deck chairs was broken, and huge areas of rust could be seen on our balcony and the balcony of other cabins we visited. • Our refrigerator never worked properly. • The sink drain was broken when we embarked, and we asked for it to be fixed. A repairman did visit but didn't have a correct part to make it fully functional again. • The announcement speaker in the cabins is a nice touch, but ours never worked. When there was an important announcement we had to prop open our door to hear it. • The room was never OUR temperature; I don't think the thermostat did anything. With a cruise in mostly 90degree tropical temperatures, we never felt the room was cool enough. • Three days in, we had to make a special request to have our linens changed on the bed. If you don't ask, they won't do it. • No ice service from the room attendants! Really! Couldn't believe this is the case on RCL. The lifeboat drill was a joke. This was the first of many problems that RCL has created by having large numbers of passengers from Mainland China with only Mandarin language skills and NO staff or announcements in this language. There WERE announcements in German. Unlike other ships, the attendance at the lifeboat drill was recorded by hand on clipboards instead of by scanning room cards. It was clear that many passengers did NOT attend this drill. Maybe there are not the same legal requirements for this drill as there would be on cruises leaving a US port. I was disappointed with the cavalier attitude by RCL staff during this important exercise. Many (most?) from Mainland China are very inexperienced travelers and they could have benefitted from some outreach by RCL to them. Instead we had eight days of problems with what looked to be 25-30% of the passengers. DINING Windjammer Cafe (Buffet)? Had to go there while waiting around for our cabins, which were not available until 2pm. It was packed to overflowing. It was the only time we ate there - shipboard buffets are IMHO hideous. We went up to look a couple times and the food looked mostly unappetizing and uninteresting. The dining room, three floors tall, was nicely decorated and not noisy. We enjoyed all our meals in the dining room; breakfast, lunch, and dinners (early seating). The breakfast menu got boring quickly and the cheap ingredients were the same as in the buffet. We really dislike the cheap bacon and sausage used in the dining room, and the frozen hash brown potatoes were hideous. Both breakfast and lunch had a large number of items that had to be personally retrieved from a buffet set up in the middle of the room. We thought this lazy by RCL. If we wanted a buffet we would go to the Windjammer. At dinner the first night I attempted to order a bottle of wine. Should be easy, right? Nope. RCL has NO wine stewards, and the waiter at our table (who barely spoke any English) was no help. I asked if there was a wine steward in the dining room, but apparently not. I ordered a bottle of a California Cabernet Sauvignon. Sorry, don't have. They didn't have my second or third selection, either. At this point I gave up. Really glad I hadn't purchased the drinks package. LOL The first morning I ordered a Bloody Mary. NO CELERY? This was just one of many, many cheap cost-cutting decisions that we've not seen elsewhere on a cruise. Dinners had a wide variety of items, but we found that many were made with cheap ingredients - tough beef, chewy pork, and mostly an indelible duck (that found its way into a duck salad the next night). Even the ice cream was poor quality - but I guess they didn't want to compete with the Ben & Jerry's onboard. Finally, we were absolutely shocked that Royal Caribbean would charge US$10 for ROOM SERVICE. I asked our room attendant about it and he said "almost no one orders room service, the goal". ONBOARD Like the rooms, many areas of the ship looked tired and worn-out. The pools were a case in point. However the big atrium area was striking and always busy - as a respite from the small cabins, especially on the three sea days. We don't understand why anyone would buy anything but essentials at the onboard shops, nor do we understand the so-called "art auctions". ENTERTAINMENT We're not much for onboard entertainment, but we did attend a couple shows at least for a while. A female Mongolian singer was hideous - she couldn't even sing in pitch. The juggler and magician were entertaining. But the idea that "world class" entertainment is on a cruise ship is ludicrous. There was little else to do, especially on the sea days. No cooking classes, no organized exercise or yoga classes. Yes, they have wall climbing and the wave rider. Not interested. PORT CALLS We had two RCL excursions, and two excursions organized via Cruise Critic and other passengers. Vietnam has seen an explosion of tourism the last few years, and this has left their tour industry hustling to catch up. We found all of the tour guides difficult to understand and travelers shouldn't expect the same range of expertise that one would find on other cruises. We knew that going in. HO CHI MINH (SAIGON) This RCL tour was replete with problems, mainly of the guide who told stories that were blatant propaganda and largely anti-American. The war ended in 1975 and the guide wasn't old enough to have experienced it first-hand. And towards the end of the day he kept passengers onboard while he attempted to sell a book that were clearly bootleg copies. We reported all the antics to RCL the next day. NHA TRANG Nha Trang is a tender port, and RCL struggled to move passengers ashore for unknown reasons. Our tour, with a company called Shore Excursions, was well-done and interesting. Nha Trang was the most advanced tourism destination of all our port calls and the town was well equipped to handle the influx. The temple visit was interesting, and a half-day boat ride ended at a riverside restaurant. The food was pedestrian and dumbed-down for the tourists, never a good sign. The tour ended at a traditional weaving shop. Nha Trang would be great for a repeat visit. HUE, HOI AN, & DA NANG This was also an RCL tour day. The problem at this destination is that the port isn't close to anything. We planned to take the tour to the ancient city of Hoi An. This was a two hour bus ride from the port, and then two hours back. Others who visited Hue, or Da Nang, had similar harrowing stories about the long travel times. And quite often many passengers hope to see a destination "on their own" using a local taxi or Uber to get around. The few taxis at the port wanted US$200 PER PERSON to take people to Da Nang! And the walk from the port to even the nearest village was 10km. Hoi An was interesting for about five minutes. The town is a backpacker destination and ill-equipped for the large buses which (to the surprise of all the passengers) saw us dropped off in a dusty parking lot over a mile from the town! The more elderly and disabled were unimpressed that RCL hadn't told them of the bad conditions. We had a great, real Vietnamese meal for a very reasonable price in Hoi An. We also had two experiences of shops trying to rip us off. (Sigh). HA LONG BAY Tour choices at Ha Long Bay were either the Ha Long Bay boat tour, or a longish ride to Hanoi for a tour of the capital. We did Ha Long Bay and were very impressed. Again Shore Excursions organized this tour day. When we booked our cruise with RCL we were told Ha Long Bay was a tender port. And then weeks ago we were told that we would be docking. It was a new cruise terminal built there, and we were one of the first to use it. This made the whole tour day go much smoother, of course. The boat ride through the Ha Long Bay is well organized and a nice relaxing tour. The onboard lunch was adequate, but hardly Vietnamese cuisine. ADDITIONAL OBSERVATIONS: The internet service on the Voyager of the Seas was far better than what we've had on Holland America, but not able to stream anything despite the hype. We purchased service for two devices but could not get it to work on more than one. Onboard support was non-existent. Windows everywhere on the ship were filthy, all the time. I commented on this to several staff but was greeted with shrugs. There didn't seem to be enough staff on this cruise liner. Room attendants were rarely seen; they had too many rooms assigned to them. We've had "relationships" with room attendants and dining room staff on all our previous cruises. Not so here - they were all too busy. Long lines at the Guest Services counter were a fixture, as were staff who spoke little English. Officers were rarely seen, either. The drinks package wasn't the only thing that was being pushed incessantly. So were the "specialty restaurants". We thought them grossly overpriced and with the pedestrian quality of the meals generally, we had no illusions that these options restaurants would be any better. Conclusion? We never expected that there would be such a wide variation in the quality and experience between cruise lines - we naively assumed they were all pretty close in overall quality. We'll never go on a Royal Caribbean Cruise again. Read Less
Sail Date March 2019
This was our first cruise and in the middle of a short stay in Singapore and onward trip to Bali. First impressions of the boat was quite positive from dockside. Embarkation was ok and we were on board pretty quick. but once on board we ... Read More
This was our first cruise and in the middle of a short stay in Singapore and onward trip to Bali. First impressions of the boat was quite positive from dockside. Embarkation was ok and we were on board pretty quick. but once on board we were given no information about where we could go and when we could get our room, after some time i found a crew member who advised me the pool bar was open. so myself and my wife sat at the pool bar and had a drink whilst we waited information. after a few hours we were advised via tannoy, (which was very quiet) that the room was ready. we managed to find our room which was at the front of the boat and to be fair quite nice and clean even though the interior was identical to a 1980's caravan. We then tried to get some food, this was a disaster, no tables. poor food choice and poor food quality. we found a crew member about a table who tried to get us to sit with others on a table. This is not for me or my wife, i dont expect to pay for a cruise and be expected to sit at a table with people we dont know. This happened every day of the cruise and as a consequence of this both my wife and i at very little on board. Entertainment what can i say it was shocking and whoever the entertainments manager was should be sacked. We thougfht we would see a main show one night and awaited what we thought would be a quality show (from what we had been told by our friends) when the show was introduced we found out it was two mime artist. The standard and show was so poor we left after about 5 mins. The bands around the ship were ok, but have seen better in my local clubs. the best singer was a guest who sang with the band at pool side. The pool area was ok. clean and the pool bar and service stsff were really friendly and helpfull. so as a consequence we spent most of our time on board in that area. I became also fed up with the way RC were always trying to sell stuff and became very annoying throughout. All announcements i made in English were made by people whose first language was not English and we simply could not understand a word that wa said and as a result had to keep going to reception to find out about things. The cruise has the feel of being in an average all inclusive hotel in Benidorm and was a real disappointment. so all the hype we had read about was completely false. Overall it was very disappointed with the cruise. I am gald it was not longer and as it was our first has convinced both myself and my wife i will never set foot on a cruise ship again. A shame really as we both really wanted to enjoy and hoped it would be the focus of future holidays. Read Less
Sail Date March 2019
Great staff, great ship, awesome friends, terrific cabin...fantastic! That was a wicked week, and it all started with the staff onboard, nothing was ever a hassle. Our servers in the MDR were some of the best I have ever encountered, ... Read More
Great staff, great ship, awesome friends, terrific cabin...fantastic! That was a wicked week, and it all started with the staff onboard, nothing was ever a hassle. Our servers in the MDR were some of the best I have ever encountered, met + exceeded all expectations. Voyager is due for a refurb later this year, wouldn't think it needs (only a couple of things here & there) but really the ship is in great condition...the refurb will be insane! Did a splurge for this cruise and got a Junior Suite on Deck10, right under the Windjammer...but really had no idea at all, didn't hear a thing and was able to sleep in until late :) Clean cabin, spacious, a good escape when needed. Picked this cruise for the range of ports and they didn't disappoint, Langkawi always a favourite, but Phuket was just too much fun and the food! In short loved it, pretty obvious I suppose...but as always go on with the right attitude and have the vacation you deserve :D Read Less
Sail Date March 2019
This is our 19th cruise. I had read many disappointing reviews of this cruise so I was a bit apprehensive. This cruise did not disappoint! First, please don't beleive all the negative comments regarding this cruise. Yes, the ... Read More
This is our 19th cruise. I had read many disappointing reviews of this cruise so I was a bit apprehensive. This cruise did not disappoint! First, please don't beleive all the negative comments regarding this cruise. Yes, the boat is a bit tired but it is going to get a makeover soon. Yes, it is hard to find sitting places in the Windjammer, bit you can always find a spot. The food is RC quality. Don't be worried about if you wil find food since it is destined for the Asian market. You have ALL the RC faves and more! We did not go see any shows so I cannot comment on this. My negative commment goes to the SIngapore port. If you have a plane early in the morming, good luck! You have to go through immigration and then, customs with never ending lines! For the first time, we decided to book an excursion with the ship and we were VERY disappointed. The tour of Phan nga Bay is not as advertised. Forget the êrfect picture they show to sell the tour. You do NOT stop on the James Bond island and you WILL NOT get a nice picture from the crappy boat you will be on. The service was AMAZING! Our waiters and room guy were the best! The destinations are perfect. We loved our cruise and cannot wait for our next one:) Read Less
Sail Date March 2019
We chose this cruise because it was my brother in laws 60th birthday and 9 of us booked to go. I was feeling rather worried after reading quite a few bad reviews after I had booked the trip and we even thought of cancelling. In fact we ... Read More
We chose this cruise because it was my brother in laws 60th birthday and 9 of us booked to go. I was feeling rather worried after reading quite a few bad reviews after I had booked the trip and we even thought of cancelling. In fact we actually went to cancel and then changed our mind on the day. So glad we didn't cancel. The cruise was great. I had seen quite a few bad reviews, mainly about the food and the staff but also petty ones about the size of the TV in the room, the ship being run down etc etc which I just ignore anyway. Yes the ship is going in for a refit but it still looked really good. I noticed some reviewers whinged about the size of the TV but for goodness sake they need to get a life. If you really do want a big TV in your room then I suggest you pay three times the price and go 5 star on another ship as this won't work for you. I could not believe the speed in which we got on to the ship. I was anticipating a couple of hours but from start to finish it was only about 30 minutes or so. Smooth as!. Getting off was a lot slower but the Queen Mary had also docked and there were over 10,000 of us trying to get off the two ships. So the delay was due to congestion through immigration which is not the ships fault but whoever is responsible to allowing two large ships to disembark at the same time. The food was excellent. Bear in mind this was not an expensive 5-star cruise. We mainly ate in the Windjammer cafe for breakfast and the smorgasbord was really good. We always found a seat no matter what time we went and we never felt crowded or had bad service. Most of the basic dishes were the same every day but many of the main dishes changed every day. we even had Yorkshire puddings on Sunday with the roast. The food included one-off things like Lancashire hotpot, scottish tattie pancakes, grilled prawns, banoffee pie plus all the regulars like curry's, noodle dishes stir fries, roast meats, salads and veggies and cakes galore, hamburgers and fries. All in all the food was excellent. My husband is a chef and he was quite happy as was I with the food provided. Each evening we had pre-dinner drinks at one of many bars and lounges and then went to the Sapphire dining room and had a fab 3 course dinner from an extensive menu that took about 1.5 hours. Then a show afterwards and off to bed. Casino, dancing bars etc went on until the early hours in you wanted to stay up. We didn't buy the drinks package as we are not heavy drinkers. If you are, as were some of the Aussies on board who must have had pickled livers by the time they got off, then the package will be good value for you. We were offered it cheaper on the first day when we got onto the ship, than we could buy it beforehand. It worked out with the discount about AUD $1000 for two people for the 7 nights. We just bought a bottle of wine between the two of us and if there was any left after dinner they keep it for you for the next night. All of the staff that we encountered were friendly and helpful. We are easy going people so perhaps why we didn't have any issues. I imagine if everyone thinks you are a pain in the rear then you will find some problem with this ship. The problem will most likely be that you are on it. The staff were really polite and very helpful. We encountered no rude staff at all. We went to four of the shows after dinner and enjoyed them all. We also went ashore each day and took a cab and did our own thing as we have been to KL, Langkawi, Penang and Phuket before. Personally if I ever went again on this particular cruise I would stay on board for all the destinations apart from Phuket and just enjoy the relaxing holiday on the ship. KL is an hour each way from the port, worthwhile if you want to do some shopping especially shoes as it is shoe shopping heaven providing you have small feet (under size 38 or size 8) You can find good day trips available through trip advisor if you don't want to pay the inflated prices on the ship. Remember everything that you buy on the ship is in US$. All in all I will now do another cruise with Royal Caribbean and would go on this ship Voyager of the Seas again Read Less
Sail Date March 2019
This was planned to fit in with sightseeing in Cambodia and Vietnam before and staying with friends in Singapore afterwards. We are regulars with RC so now the ropes quite well. Check in was good, really only Miami seems bad. Gold ... Read More
This was planned to fit in with sightseeing in Cambodia and Vietnam before and staying with friends in Singapore afterwards. We are regulars with RC so now the ropes quite well. Check in was good, really only Miami seems bad. Gold card saves a few minutes. Cabins were ready by the time we had had our first drink. Clean, not as worn as our last ship over the years though, things like tissues and moisturiser have disappeared. $10 worked the trick! Food was up to the usual standard. We like smaller portions. Everything wrnt like clockwork Kuala Lumpur trip a bit wasted as we only got 3 hours in town. Penang was wonerful, Patang Bay really great and the elephant trip worth every penny Disembarking fine, luggage clearly marked waiting for us. Only moan was the lifeboat drill was interminable. Possible passengers the problem, but the longest one we have ever endured. On board high spot was the pianist in one of the bars. The shows mediocre, otherwise might have upped a star. The one meant to be showcasing Broadway shows was such short clips as to be useless. Probably saving royalties. All in all though, a great week. Read Less
Sail Date March 2019
Chose this cruise as it was part of a "cheap as chips" package from Cruise First. Probably won't book another holiday with them as was not that impressed with the service and having to fend for ourselves with all of the ... Read More
Chose this cruise as it was part of a "cheap as chips" package from Cruise First. Probably won't book another holiday with them as was not that impressed with the service and having to fend for ourselves with all of the transfers. This was my first experience of Royal Caribbean having previously only sailed on celebrity and p&o. My first impressions were not good. Minimal communication, the worst online check in experience and a dreadful website. Forms, half the fun of a cruise is using the cruise personaliser to tailor the cruise but there was a long delay before we received the magic code and even then the website was confusing (and I work in the website business). Anyway, the day of the holiday finally arrived with the flight to Singapore on Singapore airlines. Considering we were at the back of the plane in cattleclass , the flight was really good. Singapore was an amazing city and a brilliant port to embark from. If doing an overnight, get downto marina bay for the lightshow and the gardens. The cruise terminal was a bit of a zoo as two cruises were boarding at the same time but check in was very well organised and painless. We boarded relatively early so had to wait for the cabin to be ready so rather stupidly headed to the windjammer for lunch. Not my choice as I was with my in-laws but OMG what an experience. No seating and more Australians than an ashes match at the MCG made for an experience, never to be forgotten (or repeated if I get my choice). However that is fairly normal for any cruise as people want to take full advantage of the free food from the moment they get onboard. To be honest, RCL is similar to other cruise lines (I guess it is now a proven formula) so other than the conflict created by cruising with a different mix of nationalies (predominantly Aussie and Chinese onboard which made life interesting). Good points: First time in an ocean view cabin and was actually quite impressed. Cabin steward was a bit useless with the daily newspaper missing on the first couple of nights and no statement of account on the last night. The odd duster left in the room for good measure. Dining in the main dining room was amazing. RCL had managed to book our party on different tables even though the bookings were linked but did resolve this painlessly. The menu had an Asian feel to it which was really welcome and the addition of a self service section for breakfast was a great idea. Promenade cafe. What a brilliant idea. So nice to be able grab snacks without having to fight my way through singlet clad passengers to get lunch was really welcome. The pizza and sandwiches were of really high quality. We frequented this quite a lot. Access to helipad on the front of the boat. This made for excellent sailaways as well as somewhere to hide in the evenings. The ice show. Stunning, absolutely stunning and should not be missed. Bad points Entertainment. Only went to one show which was the Aussie boys and had to walk out as it was so bad. Poolside. I am probably getting old but why oh why do the entertainment team assume that lying peacefully by the pool needs to be accompanied by loud music and inane games. Worlds sexiest man? Really? 30 minutes of my life I will never get back Smoking in the casino - why in this day and age would this be allowed. Quite beyond me. The promenade. I am sure this is popular and a great idea but all of the entertainment was on the main street (in a busking style) which made it difficult to enjoy. Particularly when you have someone in the pub playing and competing with the music on the promenade. Shops were pretty rubbish too. Lack of quiet areas with comfortable seating for those of us who enjoy a quiet evening. Other than the cabin, there are no quiet areas on this ship 3d films on the sea days. Just wanted something else to do than put up with the inane entertainment by the pool and watch a film and they decide to show 3d films. Really? Thought wearing stupid glasses to watch a film was acfad in the eighties. Obviously not in RCLs eyes. The windjammer. This was good for diets as the food was so bad. It was always busy as it was the only restaurant that allowed singlets and shorts but the food was either cold or inedible (and in some cases both). Overall the destination was amazing with amazing weather and excellent ports. The excursions were poor but that did not detract from the destination. RCL obviously targets a certain type of cruiser so if you want a really lively cruise where dressing up for a formal night means putting on a clean singlet and shorts and the entertainment is pumped out at you at load volume, wherever you are then RCL in general and this itinerary in particular is perfect. Unfortunately this does not suit me so will not be sailing with them again. Read Less
Sail Date March 2019
Stayed in a Junior Suite. Room is big and relatively clean, though it looks old and outdated. TV is small and bed is comfortable. House keeping is efficient and service level is acceptable. Turn down service is great. However a dirty ... Read More
Stayed in a Junior Suite. Room is big and relatively clean, though it looks old and outdated. TV is small and bed is comfortable. House keeping is efficient and service level is acceptable. Turn down service is great. However a dirty cleaning towel was left in the basin after making up the room. All other services were terrible. Requested boarding assistance for seniors during booking but at the checking area, no assistance was offered even though she approached 3 staff. No smiles, no greetings from the staff Who looked tired and unhappy. Many staff acted as policemen onboard, telling passengers to queue and queue and to follow whatever rules they set to control the crowd. Lack of dinning tables and activities, shows. Saw two friends queuing to enter the buffet restaurant but they were told to go in two different batches and find each other inside the restaurant later. Certain sections of the main dinning rooms were always closed, scheduled show was cancelled due to technical reason. The only exception was the salesman who kept on introducing their chargeable items. Food is sufficient. Read Less
Sail Date February 2019
We decided to go on a post Valentines Day cruise for a weekend. we deliberately chose a Jr Suite on deck 10 at the very aft stateroom 1694. boarding was fine, drove our car parked, checked in and were on the ship in 30 mins. all ... Read More
We decided to go on a post Valentines Day cruise for a weekend. we deliberately chose a Jr Suite on deck 10 at the very aft stateroom 1694. boarding was fine, drove our car parked, checked in and were on the ship in 30 mins. all perfect. lunch was served at the Windjammer and was packed out with the food well below the average taste. to make matters worse there was a corprate group with over 1500 pax who boarded and whilst having lunch you had to be careful the moment you got up from your seat one of these guys just jumped in and took your seat. To make matters worse they stood around the buffet and basically put food on their plates stood there ate and refilled as they went along. for some reason they had video cameramen in the room including their own phones that captured everything and anything that was within a foot of them. the cabin was good and very spacious and clean, good room attendant and all was well. Being a Diamond member we had the advantage of using the Diamond Club which in the end turned out to be the saviour. Dinner in the main room was so below average. the serves were cold and the portions have been cut dramtically. upselling was going on at its best and the food came out very quick the waiters were good and used all thier charm to keep them at bay and had to really work thier charm to assist them. a suggestion to RCL when you have 1500 pax in a group serve all their meals in one area. they are not cruisers someone has paid for them to go there period. at midnight were awoken by this loud music. the cabin next door decided to have a party and brought fellow paxs to the Jr suite. they then set up speakers with loud indian music , we had to get security who tried for 15 mins to get in and shut them down. the breakfast at Windjammer was CHAOTIC and a night mare. there was pushing and shoving etc, they even had to stop guests from coming in. to avoid the meals again we had the rest of our ,meals at the speciality resturants which finish costing us a lot more than we had planned on spending. we had Chops, Izumi Johhny rockets Read Less
Sail Date February 2019
We were travelling to Singapore and thought it would be a lovely idea to include a short cruise which we did. To get to the point: It took about 2 hours to check in with long disorganised lines we had to work out what had to be done as ... Read More
We were travelling to Singapore and thought it would be a lovely idea to include a short cruise which we did. To get to the point: It took about 2 hours to check in with long disorganised lines we had to work out what had to be done as there was no real information of where we go or what to do. We had to line up ( no queue area so people kept pushing in) to get bag tags then line up to check in our bags. Then we had to line up to check in the ship it was long, tiresome, hot and smelly absolute disgraceful. Once aboard we had to find our rooms once again inadequate signage, no staff to direct you so I spent 20 minutes finding the room and another one hour helping older frail people find their rooms on my floor. FOOD: Terrible, they had a large contingent of Indians on board so 60% of the food in the buffets were vegetarian Indian curries. There was one roast over the three days aboard and in general very little meat in the other dishes like the casserole and stews. They had rubbish like hamburger patties and sausages but it wasn't edible the food on average was shocking. The 'free sitting restaurant" with a menu was even worse. Nothing was fresh it was frozen foods thawed and cooked as a Chef and a caterer I know frozen foods and all of it was garbage. I told the waitress that I wouldn't even feed this to my dogs the Chefs should be ashamed of themselves. The buffet itself was disorganised, busy, people pushed into lines and we struggled to get seating until I cracked it and demanded that the waiter find my party a table which they did. We started to eat in the exclusive restaurants but that is very expensive but worth it. The café was free but once again filled to the brim with people you had no hope at any time to grab a coffee and cake. There seem to be no organisation, no one monitored the queues, no one monitored the number of guest flooding in, no one seem to direct people where to sit it was CHAOS! SHOWS - The shows were great and very entertaining but once again people were frantic and jumping the queues I had many stern discussions with people to be civil. STAFF - Average at best unfortunatley there is a built in tip for them in the price POOLS - Didnt want to get into them as many of the guest who were from one country were pretty unruly, dirty as they kept spitting and blowing thier noses in the pool. Once again no supervision or enforcement. DISEMBARKMENT - Once again large queues it took about 2 hours. On the whole dont travel on this ship or use this company it really wasnt worth it, Read Less
Sail Date February 2019
This holiday consisted of a 3 night stay in Singapore followed by back to back cruises out from and back to Singapore. Although we live only 10 minutes from Birmingham airport we decided to fly direct to Singapore with BA from Heathrow ... Read More
This holiday consisted of a 3 night stay in Singapore followed by back to back cruises out from and back to Singapore. Although we live only 10 minutes from Birmingham airport we decided to fly direct to Singapore with BA from Heathrow rather than have a split flight - and therefore a much longer journey time - via Dubai with Emirates. But having flown previously with Emirates I must say that they offer a better service than BA. Immigration at Singapore can be painfully slow. Arriving from the UK and getting on and off the ship were all slow processes so I was pleasantly surprised that that there was no queuing whatsoever on leaving from Changi airport! All the prearranged transfers worked like a breeze. Singapore itself is brilliant and I would always recommended that you spend at least 3 nights here prior to or after your cruise. Now for the cruises, the first one of which was a five night cruise to Bangkok. Having done a mini cruise with RCI last year and not being too impressed we approached this cruise a little apprehensively, especially as we were travelling with friends who had not been with them before. However, we were pleasantly surprised as the food, entertainment and service were never less than good and often excellent. Yes the ship looks a bit tired in places but it is due a refit this year. Hopefully this sorts out the shower that does not seem to get hot and the sink tap that does not seem to run cold. Brushing your teeth in warm water was a bit different. But we had a fabulous service team at dinner who we made sure we stayed with even though we were on open dining. The itinerary is bit weird as the only stop is at Laem Chabang where you arrive at 11.00am and leave the next day at 12.00pm. The overnight in port would seem to be there to allow some passengers to stay overnight in Bangkok if they wish. Bangkok itself is a good 2 hour drive away so if you do a day trip to the city be prepared to spend half the time on the coach. The next morning in port is a complete waste of time as there is nothing to do. No trips are advertised for this day (by anyone) as there is not enough time to see anything. So apart from Bangkok, so far so good. Now for the second cruise... What a contrast. On the changeover day we went into Singapore but on returning our friends discovered that a bedside alarm clock had gone missing. To cut a long story short the "service" team (not the cabin steward) had gone in, assumed the cabin had been vacated and so took out the alarm clock that had been "left" behind. Now, I know our friends are tidy but you could still see some clothing poking out from the wardrobe. Any way, the alarm clock was eventually recovered. Our service team at dinner had been split up for the second cruise but we tracked down our waiter and managed to book a table in his section only to find it was the adjacent section, with a wine waiter who didn't seem to know what he was doing. We alter discovered that he had been recently "promoted" from the buffet to the dining room but it looks like he hadn't been given any real training - what happened to sommeliers? The first port of call was Port Klang for Kuala Lumpur. Here we had a bit of an issue with Cruising Excursions whom we had booked our trip with. The advertised port times were 7.00am to 3.00pm but our meet time for a 7 1/2 trip to Batu Caves and Kuala Lumpur was 9.00am! Calls were made but we ended up doing the trip which turned out to be about 5 1/2 hours Luckily it was a Sunday and traffic was light so we managed to do everything albeit a little rushed. It helped that there were only 5 people on the trip and we had a minibus so we were probably able to get in and out of some places a lot easier and quicker than the RCI trips using big coaches. We enjoyed this trip and Kuala Lumpur which was much nicer than Bangkok. Next stop Phuket where again the timings gave us cause for concern. The cruise planner gave an expected clearance time for tender operations to start of 10.30am. We therefore queried why our meeting time for our RCI trip was 8.20am with the prospect of a 2 hour wait in a lounge before the trip started. We didn't get a straight answer but a vague indication that we may arrive earlier than planned. This turned out to be the case and we were off the ship by 9.00am - but why advertise the port time as 10.30 and then have trip meeting times 2 hours earlier than that? This is bound to lead to questions and confusion. But RCI surpassed themselves on the evening by doing away with set dining and the ability to book a time if on open dining. The world, his wife, their kids, extended family and everyone else seemed to turn up at 8.00pm leading to long queues, long waits, and much frustration as some people appeared to be queue jumping. An unpleasant experience all round. When we did eventually get a table we were placed next door to a busy service station which we were having nothing off. They managed to put us somewhere quieter and gradually peace was restored. On the last day - a sea day - when you can have a lie in, the buffet closed at 10.30 so off I trotted to the Café Promenade only to find that was also closed whilst they switched over from breakfast to snacks. 24 hour service not! Other issues? The menus and the entertainment were a complete repeat of the first cruise. Given that the two cruises seem to be packaged together you would have thought that there would have been a much greater variety. In summary, would we cruise with RCI again - probably yes. On the whole the positives outweighed the negatives and most of what was wrong could easily be rectified. Singapore is wonderful. Bangkok - would not bother with again and I would not recommend visiting the city as part of a cruise unless you just want to tick it off your bucket list. Kuala Lumpur and Phuket - we enjoyed both. One last thing - one of the most entertaining parts of the cruise was watching the shop staff dancing along to the dance tunes being played on the Royal Promenade in the evening. Get yourself a table outside the Pig and Whistle, order a drink and sit back and enjoy (or join in). Read Less
Sail Date January 2019
A small cruise in the middle of our holiday on the Voager of the Seas seemed just right having taken this cruise before. We booked a suite and we were excited to see what we would have included as it's always a jump from balcony to ... Read More
A small cruise in the middle of our holiday on the Voager of the Seas seemed just right having taken this cruise before. We booked a suite and we were excited to see what we would have included as it's always a jump from balcony to suites. The answer is nada nothing zilch, asking someone on the concierge desk they said you get double points, I said I would sleep better for knowing that and slinked back to the room. The crew were in a dream most of the time when I walked past one waiter on my way out of the Windjammer I thought he was about to say goodbye but it was just a yawn. In the main dining room we had anytime dining which was a good idea but spoilt by the waiters selling tours to see around the kitchens for $ 35.oo per head. We had two waiters selling these tours in one night very interesting but not at $70.oo a couple.. The sushi demonstration was similarly priced along with the restaurant who charged a supplement per item of food for eating there. I stopped drinking the wine because they did not have the wine I chose only having the expensive wine which I did not like, asking the waiter on the third trying to choose a wine I said just point to what you do have, but this was too much for him and we never saw him again, so I had a beer which was easier. Our stop on this trip was Laem Chabang for Bangkok for 2 days however on arrival we were asked to disembark with our passports and go through customs at the cruise terminal. We had to wait until we were called in a ship's public area. This had the knock on effect that those who were were already at breakfast stayed at their tables and those who wanted breakfast queued outside. Getting off the ship was standing in long queue and then waiting, as we were not allowed to re-embark until every person had been seen, this took hours and chaos reigned. They must have given the task of devising this system to two idiots and chose the worst option as people were walking around without money not knowing when they would get back to the ship nothing was laid on the terminal which seem to be in make do transition period and unable to cope. Windjammer food was very good and a high quality total opposite to the serving crew. Room was comfortable same as a balcony just a bit bigger, the room Steward was excellent. Once outside of the cabin it was Butlins afloat but expensive so much so that most nights even the pub was empty. If you can cope with just the basics and the hawkers in bow ties coming around your table at night, then this is fine. The public spaces enable enough people to have a seat except for the Windjammer buffet, the entertainment was also good. Whoever is running the restaurants has never been on a cruise as a passenger also the beverage manager needs to stock what is on the menu as this ship is morphing into the Ryan air of the Seas. Read Less
Sail Date January 2019
I would suggest that anyone who gets turned off by the negative reviews on this site read between the lines of the review, Yes the Voyager externally needs a repaint and is going to dry dock around Sept '19, However once on board all ... Read More
I would suggest that anyone who gets turned off by the negative reviews on this site read between the lines of the review, Yes the Voyager externally needs a repaint and is going to dry dock around Sept '19, However once on board all is forgotten and the fun begins. If you board from 12 midday you will be asked to go to the Windjammer buffet initially as your cabin will not be ready till around 2.00pm, obviously it will get congested as 3000 new passengers are boarding so have a meal and drink and move on..We were with a group of six, our daughter and husband (25yo) and a first time cruise couple (age over 55) like ourselves. Everyone enjoyed the entertainment from the excellent Australian illusionist John Taylor, Philippine's four piece Kronos band playing in the royal promenade and various bars, Ice skating "Ice Odyssey show" and the "Queen Tribute" show with two Aussie singers. Throughout the day you had a multitude of activities to choose from- mini golf, rock climbing wall, flowrider, Ice skating rink, three adult swimming pools and hot tubs, deck games, basketball court, trivia games at different bars, fully equipped gym, children's activities and centre, jogging area decks, bingo, table tennis, shops and movie entertainment. The majority of this is provided at no cost however you will pay for Wifi (around $17 a day) Ben&Jerry's Ice cream, freshly squeezed orange juice and premium coffees. Free soft serve ice cream is available to the side of the windjammer and Iced water, tea and coffee dispensers are located in the cafe promenade. Alcohol drink packages are $65 per day, per person however if you're not a big drinker buy your beers @ $6.50-$7.00, Premium spirits inc mixers $8-$9, Cocktails $12 (All in US dollars) The food on board is a) Fantastic in the extra cost restaurants like Giovanni's, Izumi and Chops grille, (a two for one package can be bought on line before you sail for $60A, pp) b) Excellent in the main dining room (Free) for breakfast, lunch and dinner and c) Mediocre in the very busy Windjammer buffet, the cafe in the promenade serves breakfast egg & bacon muffins, pizza, plus sandwiches, rolls and cakes and is the only venue open 24hrs. For all those that cant be bothered wearing casual attire and covered footwear for the main dining you will suffer the fate and chaos of the Windjammer buffet. I must mention the specials in the duty free liquor on the ship at the time 2x1Ltr Johnny Walker red for $40US other great specials were to be had however after shopping in KL & Sing this was the cheapest avail. (Not to be drunk on board) We took the tour to Pattaya buy bus which was the only stop on this cruise however the air quality left a lot to be desired at this time as Bangkok had several health warning in regards to this the previous week. Currently Royal Caribbean are doing bargain prices for cruises for Singapore for as little as $130 p/p per night so you can afford to spend a little extra on specialty restaurants and enjoy the cruise even more. Don't be put of by the negative reviews, do your homework on what you want from the cruise and if in doubt talk to a cruise specialist that can advise you more on the destination and cabin type ect. Pro's.. Excellent Value, Friendly crew, Entertainment, Specialty Restaurants. Con's..Exterior of ship needs Drydock, Worn cabin mattresses, Asian manners. Prev cruises, Ovation OTS, Radiance OTS, Legend OTS, P&O Aurora, Oriana, Diamond & Regal Princess, F. Olsen Black Watch, Superstar Leo & Virgo. Read Less
Sail Date January 2019
I chose this cruise because I wanted to visit some new places. It was my first on Royal Caribbean, 18th overall. The itinerary was wonderful: Kuala Lumpur, Penang, Langkawi, and Phuket for 2 days. The shore excursions were A+. Our ... Read More
I chose this cruise because I wanted to visit some new places. It was my first on Royal Caribbean, 18th overall. The itinerary was wonderful: Kuala Lumpur, Penang, Langkawi, and Phuket for 2 days. The shore excursions were A+. Our room steward was one of the best we have ever had. The ice skating show was spectacular. A big wow! Unfortunately, the negatives on this ship outweighed those positives. First of all, the food in the buffet was always cold. We gave up on eating breakfast there after the first morning. We had the ultimate dining plan. DO NOT GET. It is not worth it on this particular ship with only a couple restaurants included. Why wouldn't they include Johnny Rockets? The food there was superior to the food at the steakhouse. I have never had such rubbery filet mignons in my life! And the menu selection at the steakhouse is very limited. Not even French Onion Soup. Giovanni's food was slightly better and we went there most evenings. I do want to note that the service at both the steakhouse and the Italian restaurant was outstanding, attentive and friendly. The stores in the Promenade are mostly high end. There was no shop that sold T-shirts with countries names. And no sale ever with Royal Caribbean items. Maybe this is how Royal Caribbean is in general? Pastries looked very unappetizing in the cafe. The blueberry donuts I will recommend. They tasted better than they looked. Since breakfast was so cold, we got our breakfast in the morning at the cafe and took to our balcony to eat. Which brings me to this: The Voyager is an older ship so balconies are covered and not see-through. Not sure the extra for balcony on this particular ship/voyage was worth the extra cost. I would travel on Royal again if the itinerary was exciting. It seemed on this cruise it was just a means to get to destinations. Read Less
Sail Date January 2019
Cruising on a budget - Top Tips Admin When you embark your passport will be taken by the crew, we didn’t really figure out why until afterwards we saw our passports was processed by customs in Singapore and Thailand to allow us to ... Read More
Cruising on a budget - Top Tips Admin When you embark your passport will be taken by the crew, we didn’t really figure out why until afterwards we saw our passports was processed by customs in Singapore and Thailand to allow us to embark and disembark when we felt like it in Thailand, using only our “sea pass cards” (on-board identity and payment card) and therefore not having to go through at customs every time you leave the boat. We required a copy of our passports when going into Thailand and had to go and make copies in the departure lounge – tip: make copies of your passport before and keep it with you anyway. Sea Pass Cards and Lanyards You get issued with a sea pass card at boarding and this is your identity for getting on and off the ship, buying anything on the ship and participating in activities. You basically carry it with you everywhere you go and this card in a trouser pocket is bound to get lost, thus a lanyard is very convenient. Everybody had one except us for the first 2 days, and the $8 each I spent on lanyards was worth every cent.Tip: Bring a lanyard! Boarding After boarding it was a bit weird we didnt really know what to do and where to go. We basically had time to find our room (which was a bit of a mission if you haven't been on a ship before) and wait for the life boat drill. You will get in trouble if you miss the drill. Not a pleasant activity but essential, we stood in the sun for nearly 45 mins - wish we brought a water bottle as it was steaming hot. Shows & Activities Mains shows are free and worthwhile. The shows on our cruise were world class. There was a main event, every night in the main theater and although it was pretty full there was always some empty seats available. I saw 4 shows and 3 out the 4 was high quality with world class performers. They also make announcements at the show regarding the next day and events. There are lots of free activities like bingo, quizzes, karaoke, dance classes, disco, music performances, pool activities. All free and well organised – a great way to meet people. Kids Our teens spent a lot of time at the ‘Teen-Zone’ called ‘Optix’. They mostly ‘hung out’, swam and did some activities together, in fact after dinner they disappeared until midnight and could have gone on after that if they were allowed. They made some good friends. Food Don’t worry about food. There is a 24 hour station that serves pastries, pizza slices, coffee, tea and water. Free/Included. Then there is main dining room. Each room has its own allocated dining room table and this table may be shared by other passengers, we never had anyone show up thus had our own table. The Dining room has a dress code but basically means no thongs and no singlets or bathers. Dining is 3 course dining every night with some variation, and some specialties like steak, veal, lobster, lamb and fish. The best part of the experience is to have 2 waiters serving you, food and drinks, they are the same waiters every night thus you get to know them quite well. There was 2 seating times 5:30pm and 8:00pm. We were on the early seating which meant we were often not hungry yet (after being out for the morning, having a late lunch and obviously snacking in between.) The food was fantastic, and our waiter really spoilt us by bringing extra portions if we asked. Yes I had 2 lobster tails on the 6th day for dinner. And this is all included/free. The main dining room is also open for breakfast. Then there is the buffet style dining room on level 11 that is called the Windjammer. A totally different experience. The windjammer is open for most of the day just closing between meals to reset. Depending on when you go it may be busy or less busy but expect a few elbows, some queues, some people in a rush and some people not in a rush, thus not as laid back relaxing as the experience of the main dining room. There is a Great selection of food, good quality and in large quantities, always well supplied and fresh. Drinks Don’t ask us about the drinks packages as it wasn’t in our budget. We consumed a bottle of the cheap wine from the menu each evening and the 2 kids each had 1 soft drink every day. Including laundry our bill for the 7 days was just over US$400, and I believe the fully inclusive drinks package is $570pp for the 7 days, but that includes all you can drink including all the weird and wonderful cocktails they serve. The Soda package would have worked out +/- $140pp but we don’t drink enough soft drinks to justify that. We bought 12 bottles of water delivered to our room and we really used it, you are not allowed to fill waterbottles at the water station but many people bring their own bottles, and use a glass to fill up their bottles at the drinks station - a little embarrassing but hey who really cares. I wish I brought a proper water bottle. We brought the allowance of 2 bottles of wine and I really enjoyed having a sip before dinner. Room We had a level 2 family room with a window. The 3,4th beds drop out of the ceiling but was safe and comfortable for our 11 and 13 year old to use. We slept well, the beds, duvets and pillows was fine. Level 2 was fine we had a port hole and was far from the lifts thus really quiet. Doubt if a balcony is really worthwhile if on a budget like us. The window was bonus. Shore excursions For the 7 days we booked 2 excursions with the cruise company. They are expensive but I doubt if we could have gotten everything done in the time they did, had we made our own arrangements. The one day was a 5 hour excursion for +/- $42 and the other was an 8 hour excursion for +/- $130 including speed boat transport, drinks and lunch. They were well arranged with a guide that shared information and made sure everything ran on time and everyone was on the bus and/or boat on time. Other days we did our own thing and was relatively successful. Staying on the boat is cool too, lots to do or just to relax sip coffees and munch snacks. Wifi We only had one device on wifi and the wifi quality was good. In hind sight I should perhaps have gotten both adults wifi to help with planning the next days, but once in port we could connect to the local cellpone network at a fee. Dress Code We dressed properly (shoes) for most dinners and even dressed up for formal night, many people do and it was fun. Yes read the dress code - I did see them sending someone back for incorrect dressing but they are not very strict. Conclusion Really recommend this cruise - was a fantastic first experience for us. Us and the kids really enjoyed it. Read Less
Sail Date January 2019
We wanted to try a new cruise line after sailing with NCL for several years. This cruise was a great Back Friday deal and we could make flights work so we went for it. Yikes. We should have guessed this wouldn’t be a great experience ... Read More
We wanted to try a new cruise line after sailing with NCL for several years. This cruise was a great Back Friday deal and we could make flights work so we went for it. Yikes. We should have guessed this wouldn’t be a great experience from dealing with RC’s terrible website right away. The communication prior to and at the time of boarding is abismal. Once we got on board, it got worse. This ship is ready for a major overhaul... everything was so tired and dated. Just about every aspect of this cruise was so underwhelming - except for the service. Everyone we talked to was so nice and friendly - our waiter in the main dining room, Alwin, was so sweet, and our room attendant was fantastic. The food in the main dining room, Izumi, and Chops was great as well. The buffet is a buffet so we didn’t expect anything above average there, but their pork breakfast sausages had to be yesterday’s hot dogs. We ended up staying off the ship when we overnighted in Phuket and, as amazing as it was, it made going back to the miserably uncomfortable bed on the ship very very difficult. I wouldn’t recommend this ship to anyone until it has had a SERIOUS overhaul top to bottom. Read Less
Sail Date January 2019
Unfortunately this ship does not live up to the standards of other Royal Caribbean ships! They even ran out of pool towels on a port day! So many disappointing elements including standard of service received from stateroom attendant ... Read More
Unfortunately this ship does not live up to the standards of other Royal Caribbean ships! They even ran out of pool towels on a port day! So many disappointing elements including standard of service received from stateroom attendant and main dining restaurant staff. The offerings received from the Crown and Anchor Society were not to the same standard as on other ships. Normally when we arrive in our cabin there are bottles of water, a bottle of orange juice and a food item ( sweets/cupcakes etc). There was none of this! I know it’s only a little thing but it’s those little treats that make it special. I could not even tell you who the Crown and Anchor Manager was on this ship as unlike other ships it was the cruise director that did all the talking about the program and there was never any mingling with the guests each evening as we have received before. Mostly the entertainment was good however the scheduling of some activities and quizzes need serious review. You would go for hours with nothing of interest and then have two different quizzes or shows overlapping in different locations. This 7 day cruise has not put us of being ‘Loyal to Royal’ yet, but we will not sail on Voyager again. Read Less
Sail Date January 2019
What a total rip off. First impression as you boarded the ship in Singapore was "What a rust bucket." First looks are very important, and this was not a good look. The first person you meet when on board is a lady trying to sell ... Read More
What a total rip off. First impression as you boarded the ship in Singapore was "What a rust bucket." First looks are very important, and this was not a good look. The first person you meet when on board is a lady trying to sell you a drinks package. Hold that thought. Then you are sent to the dinning room for lunch. White material chairs with black corners from people moving them with greasy fingers. Mould and water marks on the walls and ceilings. Mirrors so dirty you could barely see through them. The food was basic, but was ok. Then your room is available, of which we had a balcony cabin. This was clean but dated. This was a 7 day cruise, so our expectations where high. We went to explore. After talking to a few other guests we quickly purchased a drinks package, as you didn't even get bottled water in the room. 2 saches of coffee and 2 pots of creamer, but no water. Everything drinkable has to be paid for. We found a piano bar so sat down with a drink, but we soon had to move as smoking was allowed in the casino next door. This area of the ship smelt like a dirty ashtray. Dinner the first night was average at best. The first port of call was Kuala lumpa, or to be more precise port Kalang, which is 65 kilometres away. The view from the ship was a few trees and some industrial buildings. Apparently the trip in to town was one and a half hours due to traffic. We didn't bother. Dinner that night was poor. Day two was in Penang. The excursions from the ship where extortionate, so we just got a cab and did our own thing. We had a good day. Dinner that night was rubbish. Day three was in Langkawi. Again we got a cab and did our own thing. Rubbish dinner again. Formal dress code, which we adhered too. But too many people just turned up with shorts and flip flops, and this was just overlooked by the staff. Next came 2 days in Phuket. We did our own thing again as the prices of trips was just stupid. Some of the guests on the ship where rude and aggressive to other guests and the staff did nothing about it. Even a guy shouting and swearing homophobic insults to two guys, and the staff just looked on. The guy was so drunk he could barely stand, but the bar staff just kept serving him. Everything on the cruise came at an inflated price, that just left a bad taste. This was part of our honeymoon, and thanks to Royal Caribean was a terrible experience. From the ship to the the staff the whole experiance was very very poor. First and last cruise. If your planning a cruise make sure you do your homework because this was rubbish, and cost us a small fortune. Read Less
Sail Date January 2019
While the ship was beautiful I don't feel the crew were as friendly as some we have met on other lines. And one of the dumbest things that occurred on this ship was the Zumba and other activities that take place out in the middle of ... Read More
While the ship was beautiful I don't feel the crew were as friendly as some we have met on other lines. And one of the dumbest things that occurred on this ship was the Zumba and other activities that take place out in the middle of the main deck where all the shops and a few restaurants are. We couldn't even walk through that area, which is a main walkway on the ship. Those types of activities need to be done in other areas of the ship, like other cruise lines do, not in that main area where passengers walk around. Food choices in the main dining room were not as many or varied on other cruise lines we have been on. This was a big disappointment. We did love the ice skating show, and would have liked to do more activities on the ship such as the rock climbing wall but they weren't open very many hours of the day when we got back on the ship after doing our excursions. The excursions we booked were wonderful but one man from the cruise line who was there to observe the guide was very rude to the passengers and our tour guide. We would cruise with RC again but hope the next experience is better. Read Less
Sail Date December 2018
We wanted to share time together over Christmas without family. However the cruise was filled with families with many (spoiled) children. Our first negative was embarkation. It took us nearly two hours standing in a queue. For 81 and ... Read More
We wanted to share time together over Christmas without family. However the cruise was filled with families with many (spoiled) children. Our first negative was embarkation. It took us nearly two hours standing in a queue. For 81 and 72 year olds that is too long. There must be a better way. The dining rooms, particularly the casual dining, couldn't cope with many vacant seats said to be"reserved for family members coming later". We only used casual dining for breakfast after this.!! The crew did a great job with Christmas decorations. We were very impressed. We received great and friendly service in the formal dining room and met some interesting people at the dining table, several of whom we are still in touch with. The food could not be faulted in the formal dining room. My wife had her 72nd birthday on the 28th December and the staff made it so much more memorable than it would have been otherwise. Dis-embarkation was an utter shambles. Singaporean authorities allowed 2 cruise boats to berth at the same time. We were ordered to be in the departure area at 9.00am . There was no seating and we were still there at 11.30am. There was no back-up plan for those who couldn't stand for so long so most reverted to the dining room. Very poor organisation.!! This delay caused our pre-paid driver to abandon us at a cost of around S$60. Read Less
Sail Date December 2018
I seldom want to write such disappointing review but this time is really the worst trip i have in my life. We went onboard on 23rd to 26th Nov 2018 to Port Klang. The 1st things we saw on board at the front desk is a blonde guy ... Read More
I seldom want to write such disappointing review but this time is really the worst trip i have in my life. We went onboard on 23rd to 26th Nov 2018 to Port Klang. The 1st things we saw on board at the front desk is a blonde guy holding to a sign and it Indicate. Extremely dissatisfied customer. I laugh when i saw him but now I'm also 1 of them.......That day i should have join him. First when i check out their so call beverage-packages and i got a shock as i have to buy for the entire trip which cost about USD $59 per day. Worst of all any guest want to purchase an alcoholic beverage package must do so for all adults who are in the same room. That mean when my wife who don't drink must also pay for the package cos she is in the same room as me. If 1 person is USD59, 4 days will be USD236 and i have to add in my wife for another USD236 which total about USD 470. I can go Thailand and enjoy much better with that amount of money. Don't ever buy upfront online before your trip for the arcade games. Most of their machines is outdated and not in good conditions. Every game is at least USD1.50 per game. You can't refund the balance so DON'T EVER BUY THE TOKEN ONLINE. My 6 yrs old boy want to play the claw machine and the stupid claw is jam. He thought he press wrong button so he insist to have another game and still the same. Then we tried the other game and my 9 yrs old gal want to play the dance machine. The screen is faulty. We bought USD50 tokens and have to use up so we went to tried the table like ice hockey, the disc always stop in the center as its not smooth at all. Then my nephew 13 years old tried to play the shooting game and the gun is faulty. There is no one to attend to you and you have to walk outside to make a call. I got feed up and ask them to go and my boy started to cry. Ahhhhhhhh...... It's only our 1st day!!!!!!!! After our dinner we decide to bring my parents and kids to watch the Ice Odyssey for the 2nd session and we went to Q for more than 30 mins and in the end they told us it's full and no more. Ahhhhhhhhh......... During this trip, we also try to Q for the Ice skating on 2nd and 3rd day and all the Q is at least 30 mins and in the end it's still the same as its full. They are not organise, they should give out numbers so we don't have to stand and Q for nothing and try to come out a system to let everyone have a chance to experience. The foods at Windjammer cafe is just average, i find Singapore hawker food is even better. Their on board coffee is diluted and doesn't have the coffee aroma. The only foods i like is the main seating dinning at level 3. The food is good and the service staffs are friendly. 1 of our asst waiter Grahita, Ilham from indonesia is good as he serve us for the entire trip. They should reward such good staffs like him. He chat and joke with us which i can see part of the good points from RC. Their on board activities like Rock Climbing Wall, Ice Skating and Flow Rider is not full day, they have session and for about 2 to 3 hours each so REMEMBER YOU MIGHT NOT BE ABLE TO PLAY IF THERE IS LONG Q. Wonder why don't they operate like example from morning 9am till 10pm so we have more time to try it out and enjoy. I went to the front office to feedback to their staff and she note it down and said will feedback to the manager and get back to me but it's only a way to entertain us and brush us off. No one even contact me and try to solve our problems. I personally don't recommend my friends and relatives to go on board with RC(Royal Caribbean). Think they should change their name to Rubbish Cruise. Read Less
Sail Date November 2018
The whole four days cruise was a good experience and we were pleasantly surprised after reading some adverse about “Voyager of the sea”. Firstly the check in process at Marina bay – Singapore was smooth and faultless. We were ... Read More
The whole four days cruise was a good experience and we were pleasantly surprised after reading some adverse about “Voyager of the sea”. Firstly the check in process at Marina bay – Singapore was smooth and faultless. We were allowed to enter our cabin no 9278 at 1.30pm. The balcony cabin was clean and spacious. The shower was larger than those on my previous cruises. The steward who looked after our room was friendly. Getting around the ship was fairly easy, despite there being 3500 people on board. There were 8 passenger lifts, which were in constant use. Our cruise passengers were mainly Indian, Chinese, Japanese and Indonesian. It was great ‘people watching’ on this cruise. The food was excellent. We ate breakfast and lunch in the Windjammer restaurant, which is a buffet style restaurant where many different kind of cuisine were served. There were about 10 types of food in this restaurant each day; all cooked to a high standard. For dinner we ate at the Shapphire restaurants which were on decks 3, 4 and 5. At these restaurants, there was waiter service and one was expected to dress more smartly. Tips about getting off the ships and visiting Kuala Lumpur. There is no need to take the ship’s excursions, which are expensive. We only wanted to see the Petronas Twin Towers. As we left the ship there was an organizes taxi stand. They offered to take us on a tour of sites around the city, but we stuck to our plan and only got a return taxi to Kuala Lumpur. This costs 250 ringett. It took 1 ½ hours to get to Petronas Twin Towers. We were unable to go up to the top of the towers because the time slot was too narrow and didn’t allow us enough time to go up the towers. Non the less we saw the towers and some of the expensive shops on the lower floors. At Phuket we anchored for part of a day. We were tendered ashore. Again there no need to take the ship’s expensive excursions, as there are lots of touts offering various tours. We elected to stay on the beach which was 10 mins from where the tender dropped us off. The only negative thing about this cruise is that you have to pay for things which not so long ago, were inclusive. Otherwise, as a first time cruiser with Royal Caribbean, I would surely travel with them again. Read Less
Sail Date November 2018
I am not a frequent cruiser and this is my first time on board VOTS as I wanted to try a new cruise liner. First day on board - I arrived about 1pm as stated in my pre-check in and Q about 45 mins for boarding. Not sure if the ... Read More
I am not a frequent cruiser and this is my first time on board VOTS as I wanted to try a new cruise liner. First day on board - I arrived about 1pm as stated in my pre-check in and Q about 45 mins for boarding. Not sure if the pre-check before 2 days helped as we all Q the same line anyway. Due to a mistake by their ground staff at the counter the pass given to my elder member was mixed up and the security kept shouting one of the name loudly which would have easily resolved if paused for a while and hear me out. As the rooms were not ready we were told to have lunch at Deck 11, the windjammer cafe which serves buffet. A bit disappointed with the food quality as I read online that it is better than the other cruise liner that I took couple of times before. Turns out this cruise food is not better although being more pricey. By the third day we are already eating just for the sake of eating. To be fair the " my time dinning " at the restaurant which serves complimentary International food is better than the buffet , but only sightly , hits and misses for the set menu and a rating of 2.5/5 stars. Most waiters were nice but the one serving our table on the first night keeps selling us "paid foods" like lobsters and even kitchen tour for a fee. After politely declining him several times ,what was before a talkative smiling face became a ...." poker face " ?? One nice food which I would recommend though.. the complimentary cafe promenade at Deck 5 which serves sandwiches etc.. the free Pizza is superb. As for the drinks the coffee and the fruit juice served during the buffet lunch and dinner was horrific. No drinking water was provided but there is a small water boiler in the stateroom. You may buy their drinks package thou, at a price. When refilling drinking water with my own bottle at the water station, most of the staff (except 1) told us to refill using the drinking cup ,,cup by cup instead of letting us or them filling up with their water pitcher. Reluctance to serve is one but making things difficult for customers ?? During buffet lunch / dinner the eating place is packed with people and many were left waiting outside( not allowed to enter) as a crowd control procedure. While the PA was announcing throughout the meal time asking people to leave the table once they finished eating and to allow others to come in, I saw one group of "nationals" hogging two tables after they were finished eating and the floor supervisor/manager talking enthusiastically in their native tongue and laughing with them throughout. Such Ironic. Cabin rooms was not up to standard and this is the balcony room I am talking about. The furnishing in the room looks old and tired and needs a thorough cleaning. bedsheet with stains and a small sofa that itches your leg after seating for a while. same goes to the bed. Our rubbish in the bathroom was not even cleared for two days and have to ask for toothbrush/ paste and some basic toiletries. And oh,, the tea bags provided FREE were stained and wasn't even covered. To sum it up our rooms was not messy but it is Not clean either. Newly packet Soaps were provided in our rooms but on the second day we did find "extra" soaps given to us which was already opened up and used before :o As usual all ships excursions are expensive. We did not joined any of them as we did visited Penang before. We did went out to the pier to take some photos. As for the swimming pool I would have loved it ten years ago when I was still a smoker, the only swimming pool and jacuzzi was surrounded by cigarette smell left right centre. I couldn't understand the logic that some parents would bring their children"jacuzzi_ing" just 1-2 metres away from the smoking area. Although there are many area that needs improving the entertainment aspect is one which I rate 4/5 stars. The various dance classes conducted by the staff is enjoyable, the singing by Kronos band is entertaining and the Ice odyssey skating performance is out of this world and should not be missed. I missed the performance on the first night but managed to watch it on the third night instead. A show that should not be missed if you are onboard. On the day of our embarkation we were supposed to leave the ship at 9.30am as such we finished our breakfast slightly earlier and was preparing to leave the room after taking a few more photos. The cleaning staff barged into the room and scolded us for not leaving at 9am and throw the "do not disturb" sign into the dustbin right in front of me and stomp out. To summarise no doubt the ice show was great, the entertainers was world class , it is the other elements that is lacking, the personal touch, the attitude of the service crew, the service level that you received and many times I thought that I am on a free cruise instead of paying thousands for it. Frankly now I remember that I even smiled more and thank them more when I received a service from them rather than from them to me as many were "poker face" and robotic. I would have gone for Ovation of the Sea next year but after this cruise I am not so sure. Read Less
Sail Date November 2018
Voyager of the Seas Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 3.8
Entertainment 4.0 3.8
Public Rooms 4.5 4.2
Fitness & Recreation 5.0 N/A
Family 5.0 4.1
Shore Excursions 3.5 N/A
Enrichment Activities 3.0 N/A
Service 4.5 4.2
Value for Money 4.0 N/A

Find a Voyager of the Seas Cruise

Easily compare prices from multiple sites with one click