1 Helpful Vote
Sail Date: June 2018
If this had of been my 1st trip with rc it would have been my last apart from the fact that i know rc are better than this. we had a lady cruise director blaring out her announcements so loud that is was annoying and not ... Read More
If this had of been my 1st trip with rc it would have been my last apart from the fact that i know rc are better than this. we had a lady cruise director blaring out her announcements so loud that is was annoying and not understandable.some customers made her aware of this to no avail. No fruit or chocolates for diamond plus, only 1 top cruiser award, no crown & anchor host on board. Any invitations were very much last minute and there were no invites to the galley, bridge or back stage. 2 hour long wait for passports to be copied in singapore. 4 hour wait in bangkok as everyone had to get off the ship to clear immigration and were not allowed back on board till all passengers were cleared. The ships bars and pool remained open and most ot the stragglers used these facilities whilst we filled in our boring wait without seats in the ships make shift lounge alongside. There was no warning of this and several people were caught out without medication or money The baggage in hong kong was the worst i have ever seen, trollies of bags were coming off the ship in any order thus causing utter confusion in the baggage hall. We spent 2 hours as did most people in finding their bags. - not an rc officer to be seen!!! Middle management have a lot to account for as they dropped the ball badly on this cruise. Read Less
Sail Date: June 2018
We chose this cruise of the ports the ship was to stop at. We have been on cruises with other companies and have always been happy. Unfortunately we can't say this of RCL. The embarkation and disembarkation was very badly organised and ... Read More
We chose this cruise of the ports the ship was to stop at. We have been on cruises with other companies and have always been happy. Unfortunately we can't say this of RCL. The embarkation and disembarkation was very badly organised and there were large queues to get out of the port at Hong Kong. There was no direction by security staff which led to people continually pushing in. Those of us who are polite enough to be aware of our fellow man ended up being pushed further and further to the back of the queue making exiting the terminal a very long process. Staff - all very polite and courteous. Loved the Captain! Cabin - noisy due to a motor running keeping us awake ALL night. Eventually got a room change after 4 days Entertainment - second rate /home made. Zumba in the main street not a good idea for travellers trying to get through to end of ship Trips - badly organised with people pushing in causing further delays Internet - appalling. Advertised from streaming but not man enough. When told it was just for 'You Tube' Drinks package - rip off. Advertised premium drinks such as Evian- not available. Also bar staff reluctant to give out cans of Coke Zero and only offered diet coke from a bottle. Food- plenty but became boring after third day. They need a celebrity chef. Windjammer was like a bun fight - not sufficient seating. Read Less
Sail Date: June 2018
We have been on 5 or 6 RC cruises previously and thoroughly enjoyed every one of them, so much so that we have stayed with them for our last series of cruises. We have been on well over 10 cruises previously on a range of other cruise ... Read More
We have been on 5 or 6 RC cruises previously and thoroughly enjoyed every one of them, so much so that we have stayed with them for our last series of cruises. We have been on well over 10 cruises previously on a range of other cruise lines as well as Royal Carribean. This was our first and last on Voyager of the Seas. Embarkation was a disaster. Crew were directing passengers all over the terminal and then the direction was being countermanded by others. The confusion here in port was to be a prelude to more on board. Every excursion brought the same confusion with all but the last (de-embarkation) being late. We lost 2 hrs on the first excursion and immediately the excursion became rushed and visit times shortened and shopping time abandoned. On another excursion, many people didn't get their meal before we were rushed off again. Our previous experience with RC ships had been great but this crew just couldn't get it together. On other ships, RC has provided good quality and variety of food at all levels. This one in Windjama, unfortunately, reminded me of a military mess. The food in the formal area was nothing out of the ordinary and I feel it did not meet RCs usual high standard. We only went there once and sat at a table for 8 or 10 on our own - the other guests choosing not to attend. Entertainment was reasonable. Bar service at Windjama was short staffed at peak periods at meals and prior to excursions. I walk with aid of a stick and for every excursion, but 1, I and others with sticks were forced to climb up and down a series of steps to get to the embarkation point. Usually, we are granted the use of the lifts. This way we struggled and held others up Read Less
1 Helpful Vote
Sail Date: June 2018
We choose this ship, as having sailed on the Explorer of the Seas last year in the Pacific figured this would be a very different cruise. We booked a Grand Suite, which really needs a good freshen up as does the whole ship. We expected ... Read More
We choose this ship, as having sailed on the Explorer of the Seas last year in the Pacific figured this would be a very different cruise. We booked a Grand Suite, which really needs a good freshen up as does the whole ship. We expected Concierge service, which we received in name only. The two Concierge staff were next to hopeless. Making dinner reservations under the wrong name and number of guests. We got so fed up with trying to make bookings thru them to the speciality restaurants we finished up doing them ourselves. We requested to change our dining times, or even go to "our time dining", not a chance, nothing was ever done other than to say go to the restaurant and speak to the MaitreD. No help there even. On our last cruise we must have been spoilt as the Concierge staff couldn't do enough for us. We found the shore excursions to be overpriced, as all ships seem to be, but to charge $75.00 USd dollars for a 7km trip to a beach and back was just ridiculous. We caught a cab for $10.00USd. Most other Ports had up to 3 hours bus travel to get to, the average being around 2 hours. The ship had no information at all on "do it yourself". You either did it with Royal Caribbean or struggle on your own. Other cruise lines we have sailed on always had information on on where and how to get to places. The food was always great but at times a little to repeated. We can throughly recommend any of the Specialty restaurants, but forget the coffee and save your money, even with the cappuccino machine it was terrible. Maybe because they only use UHT milk. Read Less
7 Helpful Votes
Sail Date: June 2018
The worst excursions I have ever seen - in Bangkok, we were dropped off at a mall 1 hour away from all tourist attractions; 6 hour Bangkok on your own experience turned into 3 hour experience, with all the delays and distances we had to ... Read More
The worst excursions I have ever seen - in Bangkok, we were dropped off at a mall 1 hour away from all tourist attractions; 6 hour Bangkok on your own experience turned into 3 hour experience, with all the delays and distances we had to cover. The day before, the Pattaya experience consisted of a long visit to a cheezy and pretentious fake Eurepean vineyard, with just a few minutes devoted to interesting stuff, such as temples and local sites. 4 hour Pattaya experience also reduced to 2. Huge delay at the Thai immigration delayed tours by 2 hours on first day in Thailand - incompetent excursions stuff were saying that it is their first time in Thailand and they did not know it would all take so long. In addition, the staff and crew seem angry and unhappy. The ship is shabby, and the food below average. I do not recommend this cruise line and I definitely do not recommend this ship! Read Less
7 Helpful Votes
Sail Date: June 2018
This is our second cruise with RCCL. In fact we chose Voyager of the seas because of our nice experience with Mariner of the seas last year. Expecting the same amenities and activities of both ships (both belong to the voyager class), I ... Read More
This is our second cruise with RCCL. In fact we chose Voyager of the seas because of our nice experience with Mariner of the seas last year. Expecting the same amenities and activities of both ships (both belong to the voyager class), I was more prepared and more excited this time. However, I was so disappointed with some flaws specially in the entertainment part. The Cruise Director, Michelle from Brazil, was energetic, but the Promenade activities lost much of the festive atmosphere because the lights that were supposed to sync with the dances are not functioning. They were moving but no lights coming out. Thus, the Move It parade and the Street Party was so dim. The ship was almost full in terms of guests specially that there was so many children due to school holidays. But I was disappointed that considering the number of guests and the children onboard, they should have not closed the other big pool. The only big pool that was opened was overcrowded! The Evening Shows were entertaining but not really spectacular. Only the Ice Skating Production is a standing ovation for me. For the rest of the cruise, the food, the amenities, the staff, they are all great! Read Less
8 Helpful Votes
Sail Date: June 2018
Below are my comments from the booking to the end of cruise. 1. It was booked during the March NATA fair and supposed to be cheaper than the normal booking from the website. Unfortunately, it was not until we found out when we cruised. ... Read More
Below are my comments from the booking to the end of cruise. 1. It was booked during the March NATA fair and supposed to be cheaper than the normal booking from the website. Unfortunately, it was not until we found out when we cruised. Most of the people staying at upgrade Suites was more cheaper than me who bought from NATA fair. 2. Imaging a suite room did not come with free WiFi but it was ok to pay. Unfortunately, the internet was very slow like tortoise and sometimes it dropped. 3. A Suite room did not have a hair dryer and expecting guest to bring their own on board. It was really fun. It also did not supply a toothbrush & toothpaste and tissue paper. When I did a feedback on their website during the cruise and next morning the tissue box appeared and followed the hair dryer appeared on the last night. The only thing that we are happy because of their staffs who tidied up the room everyday was very caring and full of surprise of using the towels to do some funny things. Not to forget the main dinning room in Deck 3 for taking good care of my vegetarian meals every meals. Especially the head of waiters ( Thailand gentleman). With all these experiences, how can I recommend to my friends and partners to cruise Royal Caribbean. Super regrets and unforgettable experience. Read Less
9 Helpful Votes
Sail Date: June 2018
We did this cruise as part of a package from Imagine cruising. We are glad that it was only 4 nights as we found the cabin very tired. When we walked in the carpet had not been vacuumed and the safe wouldn't work. Our cabin steward was ... Read More
We did this cruise as part of a package from Imagine cruising. We are glad that it was only 4 nights as we found the cabin very tired. When we walked in the carpet had not been vacuumed and the safe wouldn't work. Our cabin steward was just so flat out trying to get the rooms ready by the set time. The balcony was small and lots of rust marks are evident. The sapphire dining room is beautiful and the waitstaff are efficient, however we found the quality and presentation of the food very average. Not a lot to chose from on the breakfast menu in the sapphire but better variety in the buffet. As it was Singaporean and Indian school holidays, there were lots of small children running amok and also up very late! Chose your times carefully to travel. There were lots of ship board activities but we found the theatre presentations average except for the ice skating show which was stunning! Read Less
2 Helpful Votes
Sail Date: May 2018
Family of four with children ages 8 and 6. We had previously cruised with Disney in the Caribbean. For our family, Disney is significantly ahead of Royal carribean in service, quality of ship and venues, onboard experience, value, and ... Read More
Family of four with children ages 8 and 6. We had previously cruised with Disney in the Caribbean. For our family, Disney is significantly ahead of Royal carribean in service, quality of ship and venues, onboard experience, value, and kids activities. Royal carribean cabin was physically larger and had a larger balcony, but for us the room lacked quality - our cabin on royal carribean was more like a floating motel 6 or ibis, very basic decor. In terms of service, royal carribean staff came across as surly - one of the staff informed my wife the staff were tired from doing so many 3 and 4 night cruises! On royal carribean there was often left over plates and food on tables for hours after the service had ended, and rubbish left around the decks - beer bottles, napkins, glasses etc. royal carribean staff did not have the same focus on service as Disney! The voyager of the seas is an old ship, but it doesn’t need to look uncared for! some things had just been left and not repaired/replaced: some toilets not working for the entire cruise; dirty windows, flaking paint, etc. Again care from the crew appeared lacking. Kids activities were very regimented - our kids would have liked to have some free play options. Instead they were part of a very structured and supervised activity program. Royal carribean had some good night time entertainment - we saw the ice dancing/figure skating, an illusionist, and a broadway musical show. All were high quality. The onboard pool was not very crowded and well supervised by the lifeguards. There was also an adults only pool and sun deck area and staff worked hard to keep children out of this area! I have mixed feelings about the dining. My family and I enjoyed the specialty restaurants: choppes grill and Giovanni’s table - great service in these restaurants, great choices, a good children’s menu, and great value when you add on a dining package. The buffet restaurant (windjammer cafe) was chaos - insufficient seating, insufficient overflow options, restricted timings for sittings. There was a good variety of food though. The main ala cart restaurant (sapphire) was a mixed bag. The food choices were good and a good children’s menu. But the service was poor, and table cloths were dirty. I was also not expecting to have to share a table - my family and another family were seated together on an 8 seater table. The other family were nice people, but we were looking for a family meal and to have a family conversation. I’m not sure what royal carribean is trying to do here - force mingling between families? I would have liked to have the choice as to whether or not to share and when I protested to the staff and requested a four person table this was ignored by dining room staff - very disappointing. In conclusion, If i were to go to a location were both Disney and royal carribean are operating I would always choose Disney. If, as was the case here in se Asia, there is no Disney, I might consider royal carribean again, but would look for alternatives first! Read Less
9 Helpful Votes
Sail Date: May 2018
We decided to cruise with Royal Caribbean again because we had a pleasant one before last Christmas. This trip is our worst nightmare. It’s apparent that the ship took a booking of a low budgeted group of tourist affecting the ... Read More
We decided to cruise with Royal Caribbean again because we had a pleasant one before last Christmas. This trip is our worst nightmare. It’s apparent that the ship took a booking of a low budgeted group of tourist affecting the remaining guest who paid for regular price. The food is worse than cookhouse in the Army camp. That group alone is approximately 1000 pax, rowdy and noisy, no order and very messy. It feels like a 2 star cruise. Toilet flush in cabin feels worn and might break down anytime. The crew onboard looks tired and overwhelmed by that particular group of low budgeted tourist. We were also misinformed by RCCL the exact location of anchorage at port of call Phuket resulting in extra cost to hire private bus to reach Patong beach. We went to reception to escalate this complaint, claim they will get back to us, we ended up recieving no news, simply cannot be bother with us. I will never board voyager from Singapore again. Read Less
Voyager of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.9
Entertainment 5.0 3.8
Public Rooms 5.0 4.2
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 2.0 3.5
Enrichment 2.0 3.4
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.2

Find a Voyager of the Seas Cruise