18 Helpful Votes
Sail Date: January 2016
I have just returned from MV Magellan’s cruise to the Amazon, West Indies and the Azores. I wanted to share my experiences with you and to thank you so much for the trip of a lifetime. I took my late husband’s niece with me; for ... Read More
I have just returned from MV Magellan’s cruise to the Amazon, West Indies and the Azores. I wanted to share my experiences with you and to thank you so much for the trip of a lifetime. I took my late husband’s niece with me; for company. She is about to turn 43 so lowered the average age of the passengers by about 90%! She is full of life and energy and impressed everyone from the Cook to the Captain. She certainly ensured that I had a wonderful time as I hung grimly onto her coat-tails and enjoyed the ride. There were a number of people who did nothing but moan but I suspect that the majority of them moan for England. When I book my next cruise, please can you weed out moaning passengers in order to make my voyage more enjoyable. We all know Magellan is not looking her best at present but as she is due for a refit she should emerge with the majority of her problems behind her. I think my only comment is that she is looking a little tired and needs some attention to her plumbing and leaks but no doubt, those things will be addressed. I shall start with the unpleasant things that happened to me and get them out of the way: on leaving Lisbon, in the teeth of a gale, I succumbed to the dreaded D&V lurgy. Being flung around the bathroom as the ship pitched and rolled while suffering is not a memory I wish to dwell on. On alerting Reception to my illness, the situation was instantly taken in hand. Two spacemen turned up shrink-wrapped in plastic with every cleaning agent and gadget known to man. Under the tutelage of the lovely Head Housekeeper, they proceeded to restore health and sanity to the cabin all the while reassuring me that I was not a nuisance, couldn’t help it and they were there to make it better. They did. Such lovely boys: their mummies would be proud of their professional approach and their kindness. Two days later when we were due to be released from our confinement, my niece went down with it so we were incarcerated under the same strict conditions for another two days. You can imagine our joy at being able to see the outside world again and have normal food . One of the most pleasing aspects was the attention given to hygiene in all the public areas: there were always members of the housekeeping team scrubbing, rubbing and polishing to prevent illness being passed from one person to another. What a shame that so many passengers failed to follow the same protocols and failed to protect fellow passengers with their indifference to handwashing and sanitising, not to mention filling their water bottles from the machines in Raffles. No wonder the bugs spread. We were warned about thieves and muggers in Manaus and it soon became obvious that the ship’s company and passengers were being targeted; such a shame when the town needs all the tourism it can get. Horrid stuff over; now down to the sheer pleasure of the cruise. Where to start: the food was good with plenty of choice and really, if there was nothing appealing on the menu for the evening meal, that has to be down to the individual. Having had a tour of the galley (at the end of the cruise when we had dinner at the Chef’s Table) I understood better the constraints under which the catering staff work and indeed, am very impressed with their achievements. Well done, chaps. This leads me on to the crew in general. What a fantastic set of lads and lasses. They were always, without exception, helpful, kind and willing. There were several I would happily take home with me as I am sure they would look after me much better than I look after myself. Even when the dreaded bugs struck, there they were with their precious time off cancelled, making sure we had food to eat and things to drink, probably far more than the majority of us either needed or wanted but heyho, life on board ship tends to centre around food. They still kept smiling. Wherever, one encountered staff be it in the bars, restaurants, corridors, cabins, we were always met with courteous greetings and smiles as well as excellent service. The entertainment provided was varied and fun; it may not have catered for all tastes all of the time but it certainly covered most of it for most of the time. What more can they do with such a varied clientele? The dancers were simply fantastic and the singers terrific. I thoroughly enjoyed the shows I watched. As for the lectures, Louise Bonner has to be the star of the show: her knowledge, her variety of subject matter and her entertaining delivery made listening to her a sheer pleasure as well as being so informative. I’d do the cruise again just to listen to her. I had some amazing experiences while taking part in the excursions. I’ve never snorkelled before; now I’ve learnt to do it, swum with turtles and enjoyed watching a variety of fish as I swam over the reefs. Amazing. My only complaint about excursions is that I needed to cut myself into about three pieces so that I could do more of them. Can I suggest, that when you call in at St Lucia, passengers are enabled to do the aerial tram ride and the zip wire ride; they are side by side. I begged, pleaded, promised the earth but to no avail! The memory of the animals and birds I saw, the beautiful scenery not to mention the warmth, blue sky and sea, delightful people and different surroundings will stay with me for the rest of my lifetime. What a good thing I kept a journal and took a ton of photographs. I shall be able to bore for Britain for the next year or two. Having had a quick look at the Cruise Critic website, I was amused to see comments about the gales. The poor Captain might be the chap in charge but even he can’t control the weather and I thought he did very well to outrun the storm on the way home. All credit to him. As for the ship listing, my secret mole (another passenger who had spent 20 years in the Navy) explained to me that the degree of listing to starboard was between 10 and 20 and was due to not having the stabilisers in use at that time plus the huge volume of fluids sloshing around in the bilges being pumped gently from one tank to another in order to maintain the level of the ship. I am sure both the Captain and my friend Ian would have been delighted with the Captain’s Q and A session where someone asked the exact same question and Captain Nikos repeated almost word for word the explanation I had been given earlier. What a relief that they both got it right! As for the huge bang while coming back down the Amazon, it was clear that we had hit a log, a not uncommon hazard in those waters and there was no harm done but of course, the doom and gloom merchants had a field day. On the personal front, my niece and I were invited to the Sailaway Bridge Party on leaving Iles du Salut. The guests consisted of those passengers who had suffered at the hands of the muggers in Manaus and those who had been inconvenienced by Magellan’s, ahem, deficiencies... What a fun evening we had, sitting in the Captain’s chair, wearing his hat and taking silly photos. It was a charming and thoughtful way of “kissing it better” on the part of Captain Nikos and it was much appreciated by all of us there. Even better, we were then invited to the Captain’s Table, a new experience for me and one unlikely to be repeated. That was very special. Thank you to all concerned. Read Less
2 Helpful Votes
Sail Date: December 2015
We have just returned from the Christmas Markets Cruise on Magellan embarking from Tilbury on December 16th. As a regular cruiser with Cunard, Princess and Fred Olson this was a bit of an experiment ! I had persuaded a sea phobic friend to ... Read More
We have just returned from the Christmas Markets Cruise on Magellan embarking from Tilbury on December 16th. As a regular cruiser with Cunard, Princess and Fred Olson this was a bit of an experiment ! I had persuaded a sea phobic friend to accompany me as a taster, so much rode on the experience. I had read many poor reviews so I was full of trepidation. Well all I can say is I simply do not know what folk have been moaning about - truthfully - I had the largest inside single cabin I have ever had on any ship upon which I have cruised. It was so very spacious, spotlessly clean, a flat screen TV, a bathroom and shower with room to move ( now there's a thing!) and perfectly nice shower and shampoo toiletries. My friend had the cabin next door (6077 and6091) and she was delightfully surprised. I had regailed her with tales of tiny cabins and showers built for height challenged pixies, so infact I think she assumed I had been exaggerating ! We asked the Maitre'd for a table for two, and he obliged without a grimace or a tut ! The food was xcellent, as good as Holland America with whom I travelled in August with my grand children, and the service was impeccable. There were some overly demanding customers close to our table and they were dealt with with total care and much grace - which I have to say they did not deserve, rude and picky folk must make life very difficult for the altogether excellent and caring waiters. We watched one show which was perfectly adequate, which may sound rather watered down as a comment, but I have been a professor of voice at a London Conservetoire for most of my professional life, so I am indeed hard to please when it comes to singing ! It was on the whole greatly enjoyed by the audience. The ship was sailing full and we never once found it crowded and could always source a comfortable sofa or arm chair. The coffee was very good, and the price was astonishing by comparison with well known franchises on shore and well know cruise lines off shore ! Coffee matters to me, and it was a delight to find a good cup at any bar on the ship. The formal night was great, and people almost exclusively dressed well for the occasion - now something my daughter and grandchildren hate is the lack of decent dress on many cruise lines nowadays.nthey have cruised since they were babies and 'dressing up' is one of the fun things for girl of any age, at 12 she loves it, and comments on those folk wh now seem to be allowed to attend in T shirts and jeans ! Raffles Bistro was great - there was all the usual hot fare including the obligatory 7 types of breakfast sausage etc. I am always utterly gob smacked when I hear moaners for whom the one sausage they like the best, is somehow missing ? What is that about ? I imagine they must live in Downton Abbey. The embarkation and car parking was easy and worth the fee, and the fact we were onboard by 12.30 and lunching by 1pm was nothing short of a cruise miracle ! We waited for 20 mins or so, but nothing compared to the lengthy waits at Southampton over the years ! The disembarkation was similarly easy and well organised. We both used the spa and my Aromatherapy massage was wonderful and half the cost of Cunard and Princess. The spa room was bigger and the therapist was exemplary and did not push £1000's of pounds worth of creams etc. That was a much appreciated by product. My only disappointment is that the ships will not allow me to take my grandchildren ! The all adult ships proved a delicate issue when I was quizzed by 9 and 12 year old hardened cruisers - I had no answers ! It was altogether a very good and relaxing experience and we both most definitely will cruise with Cruise and Maritime again. Many thanks for a superb break, and by all means read the 1 star reviews but also take notice of the 5 star ones - no one is paying me, honest Read Less
Sail Date: December 2015
Our party of 4 traveled to Amsterdam and Antwerp on Magellan. We found the ship to be excellent, we could not fault anything. We had late sitting dinner, food was very good with several choices. The staff were very good and good ... Read More
Our party of 4 traveled to Amsterdam and Antwerp on Magellan. We found the ship to be excellent, we could not fault anything. We had late sitting dinner, food was very good with several choices. The staff were very good and good service was had from all staff. The entertainment was very good with a different show each night. We did not have an opportunity to see all the things going on in all the bars due to it just being a 3 night cruise. Antwerp was excellent, lots of Christmas markets and ice skating, although weather was very mild and the ice was melting. I would thoroughly recommend the Megallan. Read Less
5 Helpful Votes
Sail Date: October 2015
As background, my wife and I have cruised on all of the major large Cruise lines multiple times and have been on over 30 cruises from 3 days to 40 days in all parts of the world. We are from the US and decided to try the Magellan Land of ... Read More
As background, my wife and I have cruised on all of the major large Cruise lines multiple times and have been on over 30 cruises from 3 days to 40 days in all parts of the world. We are from the US and decided to try the Magellan Land of Northern Lights Cruise as it was priced right and was the itinerary and time of year we wanted. We read with some trepidation the mixed reviews of the Magellan's short tenure with Cruise and Maritime Voyages but decided the advantages would outweigh any problems. BOY, WHAT A GREAT DECISION THAT WAS!!! This ship is truly a hidden gem! Sure, some of the things you've read about are correct....there IS some noise when the thrusters move the ship to port, and the anchor chain certainly made some noise when it was lowered on our one tender stop. The entertainment IS standard cruise ship fare, with talent that is energetic but may miss a note occasionally....and the dancers may miss a step when the ship rolls too!! But, these very minor issues are more than overcome by the absolutely tremendous atmosphere on the ship! The staff is always - yes I said always - pleasant and making every effort to be of service. The ship's appearance is very nice, and is CLEAN. I swear I saw a person cleaning and polishing the stairway rails every time I used them!! Now, more specifically, the food was very comparable to that served on most cruise lines. There were 5 options for entrees every night, along with three standard options if you didn't like those! 3 Appetizers, 2 soups (these were great), 2 salads (very nice too) and several desserts were also part of the standard menu. No, there were no specialty restaurants (and no extra charges), but that was part of the charm! The drink availability was what you would expect on any ship, and the prices were similar The one nice surprise is that NO gratuities were added to the drinks, and I really believe the overall service was better!! I continue to be amazed at the very sincere efforts each person made to make our trips special! I'm a bingo addict, but I've stopped playing on the big cruise lines because it is $20-40 each game, and it just seemed the reward wasn't comparable. On the Magellan, the Bingo was 5 Pounds! The prize was split over the three games, and more surprising, the ship didn't seem to take a cut! The entire collection apparently went back to the pots! Wow, when have you NOT felt that the ship had their hand in your pocket at every event?!! One of the most endearing qualities that we experienced on this cruise is that the entertainers who really presented some excellent shows also were the same people who handled the various activities during the day! Our bingo callers alternated among several of the singers from the shows. This really put a different focus on these people and we got to know them on a much more human level. This was really one of the nicest and unadvertised advantages of the Ship. Let's talk embarkation. We didn't have status on this ship as we were first-timers on CMV, but our embarkation was so much simpler than on another line where we have status due to our over-100 day cruising!!! We literally arrived at the port, in 5 minutes were filling out our health form, picked up our cruise card, went on to register our credit card and get the obligatory picture taken and we were ON THE SHIP within 15 minutes of arriving at the port!!! And when we went from the gangway to the ship, we were met by a staff member who personally escorted us directly to our cabin!! No we weren't the elite people in those top-deck cabins....we had the cheapest (literally) outside cabin you could buy! The cabins are pictured well on their website. Most are the same with the class determined by the location and deck on the ship. Through an upgrade, we ended up in one of those cabins in the very front of the ship (7006). We loved it! Yes there was some occasional noise; yes, as on any ship the front and rear rock a little more. It never really was a bother, though this itinerary went through some heavy seas that made our patches behind the ear a welcome addition to avoid the queasiness some felt. We found the facilities on the ship very nice. The main showroom does have poles that sometimes you have to look around (we always sat in the back of the balcony on the side, so we didn't have a clear view) but this was not a big deal. We enjoyed every show. I might mention too that there were also guest speakers on the ship, covering many issues including the northern lights, astronomy, etc. There was an expert in water colors who gave demonstrations and worked with guests on their own efforts, a craft person, and bridge coordinators. I probably have slighted some others, but this was more special offerings than I can remember on many ships. The library, gameroom, games and trivia contests found on all ships also were available here too. Of course, there were the photo purchase opportunities, the spa, the liquor packages (all not too badly priced), the shore excursions, and the other somewhat routine shopping experiences available for those that like those options. Lastly, as this was a predominantly British ship, there was tea at 4pm and a slightly more dignified level of dress in the dining room with their formal, informal, and casual categories which we really found easy to deal with. Did I mention the daily tip charge per person to your statement (subject of course to your adjustment) was 5 pounds per person per day. That's about $7.50 instead of the standard $12-14 found on most ships. This is important, not because we Americans will find this really inexpensive, but moreover because the service on this ship was the best I've encountered in years on a cruise line. The last time we had this level of CONSISTENTLY EXCELLENT AND PLEASANT service was when we cruised on Oceania a few years ago. Kudos to this team of staff members. We all read a few months ago very mixed reviews of the service levels on the Magellan, and obviously they have really worked to smooth out their initial problems. I should give special mention to the staff in the American office in Miami. They truly gave personal service and responses to our every question. This is obviously a staff that wants to please and from the very first questions about the ship, the itinerary, the details of getting to and fromTilbury (very easy) to some of our last concerns about arriving early at the airport with special accommodation to Board when we arrived, their efforts were always pleasant and really great. Oh yes, we DID see the Northern Lights and got some GREAT pictures. Each port was interesting and enjoyable, and the scenery wonderful!! I can't wait to cruise again on CMV ships. We encourage others to try this ship that is relatively unknown outside of Great Britain. A great hidden gem! Read Less
2 Helpful Votes
Sail Date: September 2015
Excellent service all round; could not fault-with all ship staff being very polite & always willing to help and make sure you enjoy your holiday aboard the Megallan with a Good choice of food to a high standard with a choice of refined ... Read More
Excellent service all round; could not fault-with all ship staff being very polite & always willing to help and make sure you enjoy your holiday aboard the Megallan with a Good choice of food to a high standard with a choice of refined restaurant sitting or buffet type of dining & All Alcoholic drinks were reasonably priced for a cruise ship Excellent entertainment programme; all the singers and dancers/comedian were of a excellent standard and really put in that extra effort to make sure you had a good time aboard. Plenty of choice activities on ship to suit all taste. The ship is a true stylish looking & nicely size cruiser (not the large block of flats on water type) nicely decorated and not too over done. The Sea crossing/cruising was smooth, no problems. Myself & my Wife will definitely use CMV & this fine Megallan Cruise Ship again in the future will recommend with Excellent value for money Read Less
7 Helpful Votes
Sail Date: September 2015
Travelled with my sister and brother-in-law. My husband and I had been on five cruises before this one and this has to rate as the best. The food was superb with plenty of choice. It was available from 07.00 to 21.30 with midnight ... Read More
Travelled with my sister and brother-in-law. My husband and I had been on five cruises before this one and this has to rate as the best. The food was superb with plenty of choice. It was available from 07.00 to 21.30 with midnight snacks. Hot drinks were available 24/7 in the buffet. The cabins were well appointed with a big window and enough space and storage. We did see previous reviews and took extra coat hangers and we were glad we did. You do need a European adaptor if you have electrical equipment or chargers. The water in the taps is drinkable and it was fine. There are soap/shampoo dispensers in the showers. (We took soap because a previous review said bars of soap provided were very small.) We took alcohol in our cases and there was no problem getting it on the ship. Even in ports there were no checks when we re-boarded. However drinks weren't as expensive as we had thought. Long cocktails were £4.00, G & T £3.85, can of beer £2.85, can of coke £2.05. The entertainment was very good - you are never going to get West End show standards but the young people worked very hard. There was also a comedian on a couple of nights and an opera singer on another two nights who were excellent. On sea days the activities provided were varied - line dancing, ballroom dancing, quizzes, keep fit, lectures and crafts. Something for everyone. I couldn't fault anything on our cruise and the ports of call were all great destinations. The ship goes into moorings near the cities and the ship was met by the red tourist buses at each stop. We took the red bus in Copenhagen and Helsinki. Tallinn is only a 10 minute walk from the ship. We had to do organised excursions in St Petersburg. In Warnemunde we took the train, just outside the port, to Rostock. Only cost a couple of euros and about 20 minutes on train. Lady in station spoke English. We came back after lunch and then walked round Warnemunde which doesn't take very long. But nice to sit in one of the bars by the water and watch the world go by. In Stockholm there were complimentary buses to take us into the town but we did walk back to the ship, about 25 minutes. We took the opportunity of having speedy disembarkation at Tilbury. This gave us the opportunity to keep our cases with us overnight (instead of having to leave them outside our cabin by midnight). They were then stored in one of the bars in the morning and once we had landed in Tilbury we were off the ship within 15 minutes. This at no extra charge which really surprised me!! Buses took us and our bags to the car park and it was all very easy. Certainly easier than flying. Read Less
6 Helpful Votes
Sail Date: September 2015
Having read some of the negative reviews about Magellan I can't say I was exactly looking forward to our recent trip but my fears were unfounded. From start to finish the cruise was absolutely amazing. Our arrival at the Tilbury ... Read More
Having read some of the negative reviews about Magellan I can't say I was exactly looking forward to our recent trip but my fears were unfounded. From start to finish the cruise was absolutely amazing. Our arrival at the Tilbury car park was easy and hassle free - our luggage was whisked off and we boarded the shuttle bus to the departure lounge. There was a long queue but everyone was attended to very quickly and we had soon had our photos taken and received our security passes and were on board. We were taken to our cabins - 4117 and 4119 and our luggage was waiting for us!! We had taken extra coat hangers, as we had read that there weren't many coat hangers and this is true so pack a few extra. However that is the only downside - everything else in our cabin was perfect. There is plenty of soap (a dispenser in the shower), loads of storage space and a really brilliant shower. I have to say it was great being on the lower deck too as we made ourselves walk up to decks 8, 9, 10 and 11 where all the action was to make us feel better for all that amazing food we were eating!! The food can absolutely NOT be criticised in any way. I think the fact they have two restaurants, the Kensington and Waldorf where you are allocated a table for your entire stay is a brilliant idea and we ate in our allocated Kensington every night. Despite having intentions to try the Bistro we never did as it was just so nice to have a 5 course meal served at our table. These restaurants are also used for breakfast and lunch although that is free seating, and they do get busy although we always found a seat in the Waldorf when we did go to breakfast. More often than not my husband and I skipped breakfast (which finished at 10 - a tad early for us!!), and then had lunch in the Bistro - we always managed to find a seat but I do admit it gets busy there. I never saw anything duplicated in the 12 nights we were on board - we had something different every day for lunch and dinner and the food really was brilliant and beautifully served. We took advantage of the wine package which is £85 for 5 bottles of wine and 10 of water although we swapped the 10 bottles of water for an extra bottle of wine. I think you would need to have a serious alcohol problem to make the £17 per person per day drinks package worthwhile!! Having read earlier reviews as to the expense of the drinks nothing is further from the truth - cocktails for £4!!! And very nice ones too. They have a tea/coffee station open 24/7 in the Bistro so we never had to buy a coffee. My husband would agree about the Liptons tea - maybe because of complaints they now have round bags (Typhoo??) in the Bistro which he reckoned were much better. The entertainment was brilliant - the Carmen Duo were amazing and we tried to go to Hamptons Bar most nights to listen to them. All the entertainment was great - we went to every show, but the Guest Acts, Les Bryan who was brilliant and such a lovely man too, and Lawrence Robinson gave two performances each and they were exceptional. The dancers and singers are lovely young people and some of the shows they did - especially the penultimate night "Magellan's Voyage" was absolutely brilliant. It was so nice to be able to get straight off the ship and be in the centre of town everywhere we visited which is exactly what we did - no problem at all. We did book the organised excursions in St. Petersburg so we didn't have to worry about a visa and they were really good trips - well worth the money. We found at every port the disembarkation was managed exceptionally well - except in Stockholm when the people who had not booked excursions were called - and then the excursions so it turned into a bit of a bun fight which was a shame when they had done so well the entire cruise - it didn't help that this was our only port of call where it was raining. We used the gym several times - there seems to be plenty of equipment for the amount of people who actually use it - although they only have one mat for floor work!! The water is perfectly safe to drink from the tap and, in fact, my sister used that water all the time although we bought bottled water in a couple of the ports and had no trouble taking it on board. On our last day, when obviously everyone had had to vacate their cabin by 10, it was pretty busy everywhere but even then we found somewhere to sit and they still had games and quizzes in the Captains Club that morning. I agree with other reviewers that if you get the chance to do the "behind the scenes" tours of the galley and the bridge - do as it gives a great insight in to what goes on and how hard they all work - especially in the galley. I have to say I can't imagine why people in their 70's think it would be nice to have families and kids around - we are in our 60's and have children but the big plus for us was not having families with young children around - the cruise is advertised as that so why would you expect young families on board??? Perhaps they should have taken their own kids with them. The express disembarkation was a huge plus at the end of the cruise and we were off the ship and on the road in 45 minutes!! We have been on several cruises before on Thomsons and Ocean Village and, to be honest, my husband has not been keen but he truly loved this cruise. I do think the big plus for us was having the allocated seating in a lovely restaurant - on previous cruises we have been required to book the restaurants and even pay extra!! Of course I'm sure cruisers who are used to cruising on P&O and such like would find this a bit "down market" but we found it incredibly enjoyable and it so surpassed our expectations. None of us would have any hesitation in booking again - and I can't wait!! Read Less
3 Helpful Votes
Sail Date: August 2015
Great ship. Excellent friendly staff. Spotlessly clean. Cabins good size. Food very good. Nothing we didn't like and there were 6 of us. Entertainment great, something for every one. You are given plenty of time on shore to see the ... Read More
Great ship. Excellent friendly staff. Spotlessly clean. Cabins good size. Food very good. Nothing we didn't like and there were 6 of us. Entertainment great, something for every one. You are given plenty of time on shore to see the sites. Can highly recommended them. Wonderful time and didn't want to get off. Will definitely book another cruise with them. Nothing for children though. Adult cruise only I would say. Read Less
1 Helpful Vote
Sail Date: August 2015
My Husband & I have just returned from our first ever cruise on Board CMV's Magellan. All the crew on board were wonderful, very helpful, friendly and attentive. The ship was spotless and our cabin very tidy & comfortable. ... Read More
My Husband & I have just returned from our first ever cruise on Board CMV's Magellan. All the crew on board were wonderful, very helpful, friendly and attentive. The ship was spotless and our cabin very tidy & comfortable. The food was delicious and plentiful with something for everyone. There was plenty of entertainment on board in the different bars, along with the shows in the main show bar which were particularly good. The Norwegian fjords are spectacular and, all in all we have had an amazing time. well done & Thank You. Read Less
2 Helpful Votes
Sail Date: August 2015
We have just returned from our first ever cruise on board CMV's Magellan. The entire crew were brilliant, really helpful, friendly and attentive. The whole ship was spotless and our cabin neat & comfortable. The food was ... Read More
We have just returned from our first ever cruise on board CMV's Magellan. The entire crew were brilliant, really helpful, friendly and attentive. The whole ship was spotless and our cabin neat & comfortable. The food was delicious & plentiful with something for everyone. There was plenty of entertainment choice in the ship's bars on an evening, and many different activities throughout the day for anyone wishing to join in. The shows every evening were particularly enjoyable. The Norwegian fjords were spectacular and all in all we had an amazing time. Well done & Thank you. Read Less
5 Helpful Votes
Sail Date: August 2015
My wife and I had a hugely enjoyable cruise, the main reason for going was to visit St Petersburg but the other destinations were interesting. The ship is spotless both inside and out , maintenance is continuous and any faults or problems ... Read More
My wife and I had a hugely enjoyable cruise, the main reason for going was to visit St Petersburg but the other destinations were interesting. The ship is spotless both inside and out , maintenance is continuous and any faults or problems are solved rapidly. Tilbury is very convenient for use , only 35 minutes from home and the process of boarding and disembarking is straightforward. We had an internal cabin on deck 5 towards the bow , it was spacious with lots of wardrobe space , single beds that the very cheerful steward rapidly converted to a double and a good sized shower. Plus sides are lots of choice of places to eat, varied and good food ,reasonable drink prices, charming staff in bars and resteraunts,a very capable band and dancers, lots of outside space and lots of things to do on days at sea. Down sides are they need more seating for wet days ,maybe dump the disco which was never used, a library that had short hours tho plenty of books, singers that could have been better. If you get the chance go on the bridge and galley tours ,both very informative.the crew are very proud of the ship and do try to please. It is very good value for money tho in dependant tours especially in St Petersburg are better than those offered by the cruise line .we used alla tours and were hugely impressed. Most of the criticisms I have read are not justified in my view ,with a little work it could be pretty much perfect . No children on board is a huge plus ,the average age is I guess 55 to 60 and makes for a relaxing voyage . Read Less
4 Helpful Votes
Sail Date: August 2015
In common with, I believe, a lot of people who had booked a cruise on the Magellan I was worried about what we might find. There was no need to. I am no seasoned cruiser and have not traveled on and of the big names company ships, but it ... Read More
In common with, I believe, a lot of people who had booked a cruise on the Magellan I was worried about what we might find. There was no need to. I am no seasoned cruiser and have not traveled on and of the big names company ships, but it is hard to see how they could be a lot better. There were three couples travelling together and we all agreed that we were more than happy with the ship. The crew were lovely and always helpful. A particular mention for our waiter Dedi and wine waiter Nikolay who made every evening meal enjoyable. The food was great and varied. The buffet was a good alternative, particularly for lunch and we rarely had trouble getting a seat, and as previously mentioned, when sharing with other couples it gave you the opportunity for a chat. Our cabin on deck 4 was an outside cabin with a picture window and plenty of space including loads of wardrobe space. There was vibration and some noise which didn't cause me any problems but was a small nuisance for my wife. Cabin was always spotless. Drinks were reasonable, a pint £3.30, a short and mixer a similar price. Unless you are a reasonably big drinker, the all inclusive package at £34 per couple, is not particularly good value. Travelling as a group of 6 I don't think I ever spent £34 in an evening on alcohol! All of the previously mentioned issues were never an issue for us except the entertainment team who tried hard and were enthusiastic but did hit a lot of wrong notes when singing some of the songs both in the show and in the Captains Bar after the main event. However the musician were excellent. Particularly the fantastic violin player and the guitarist. A special mention must be said for the guest comedian/singer Steve Terry. He was brilliant, funny and a great singer and very friendly when in his off duty time. He also did a spell in the cabaret area just singing and got the crowd on their feet dancing. Just a note, we were all in our early sixties and expected to see a lot of 75 + people on this trip but that was not the case. There was quite a spread of ages and it did not feel like a Saga cruise at al. This was a very enjoyable trip with some great cities to visit. Amazingly we had very sunny weather on all but one day. Read Less
4 Helpful Votes
Sail Date: August 2015
Our holiday began the moment we stepped on board. All the crew were friendly and welcoming and looked after us very well. The cabin was spacious and clean and our cabin steward provided excellent service throughout the cruise. We ... Read More
Our holiday began the moment we stepped on board. All the crew were friendly and welcoming and looked after us very well. The cabin was spacious and clean and our cabin steward provided excellent service throughout the cruise. We took our evening meals in the restaurant, The service was excellent from both the waiter and the wine steward. The food was good and well presented with more than enough choice. We tended to eat breakfast and lunch in the bistro which also provided a varied menu. There was plenty of places available at the tables if you were prepared to share. It was another way of getting to know your fellow travellers. The entertainment in the show lounge was varied and of a good standard with plenty of alternative entertainment elsewhere. Entertainment throughout the day was varied and plentiful. The shore excursions that we went on were very good but it was also possible to do your own thing (except St Petersburg) very easily. The ship provided a brief guide to all the ports which was very informative. Slightly disappointing that we were unable to go to Stockholm because of the possibility of difficulty with the tender transfers. However it was nice to have a day at sea following four busy days ashore. The alternative visit to Helsingborg was a more than satisfactory alternative. Plenty to see. Even though the ship was full it did not seem crowded and we were always able to find seats both indoors and outdoors whenever we needed them. The ship was clean and once you knew where they were, there were plenty of toilet facilities. Every member of the crew was friendly and helpful with good language skills. All in all an experience we can't wait to repeat albeit with a different itinerary. Read Less
7 Helpful Votes
Sail Date: August 2015
When we booked this cruise we werent sure on if we were taking a risk as so many bad reviews had been written by fear not! this was an amazing holiday and i would do it all over again. i was 16 at the time and this is also why we werre ... Read More
When we booked this cruise we werent sure on if we were taking a risk as so many bad reviews had been written by fear not! this was an amazing holiday and i would do it all over again. i was 16 at the time and this is also why we werre hesitant as the boat was 16s and over... going to be full of old people right? well yes it was but there were also a fair few youngens and there were plenty to do. we all made friends and we were in the nghtclub everynight until it shut and then we would go and find something else to do. the staff were amazing and couldnt have asked for better, all so polite and nothing was ever a problem even when we lost 4 ping pong balls off the side of the ship it wasnt an issue! the entertainment was awesome! everynight never failed to please me and my family and we had a wicked time. Entertainment throughout the day also. all of the staff became so friendly and the bar men were so lovely, remembered drinks orders and i have to give a shoutount to TUN the bar man who simply brightened up your night. He was ringing my brother in his room from the bar asking where he was and it was very amusing. ive been on a royal carribean cruise before and if i am honest i prefered this boat. a lot less room to get lost and because there wasnt as many poeple on board you felt more at home as everyone remmebered you and you could always find your family and friends. overall dont be put off by all these peopple moaning because it was simply wonderful and i couldnt fault anything! this is coming from a 16 year old who shared a boat with about 1000 old poeple for 12 nights. go book your cruise!! everything was always always clean with the toilets being cleaned every 15 minutes there couldnt be any improvement. beds made each morning and then turned down at night and when the toilet stopped working they just got a plumber to come fix it. it is as simple as just letting recpetion know if something in your room isnt working or broken and they fix it as soon as possible. afterall everything cannot be perfect. Read Less
2 Helpful Votes
Sail Date: August 2015
I recently spent an 8 night cruise on CMV's Magellan and must say that I was very satisfied with my cruising experience. Normally a Royal Caribbean, Celebrity and Norwegian regular, my family and I decided to try CMV for what they ... Read More
I recently spent an 8 night cruise on CMV's Magellan and must say that I was very satisfied with my cruising experience. Normally a Royal Caribbean, Celebrity and Norwegian regular, my family and I decided to try CMV for what they call their 'traditionally British' cruise experience, value for money and the proximity of the departure port to my home in Brighton. The cruise was 8 nights to Orkney, Shetland, Faroe and Edinburgh (Fringe) – an intriguing itinerary to some destinations I would most certainly never had the opportunity to visit if it weren’t by ship. For convenience, I used CMV’s bus transfer from Victoria Coach Station which had us at the dock in just over an hour. Embarkation was very well organised and within 10 minutes I was on board and shown to my cabin (nice touch). My inside cabin on deck 6 (6111) was very spacious with the two double beds pushed together (travelling with family as a party of three, so had a cabin to myself). Ample cupboard and bathroom space, and a TV with a good selection of channels. My Cabin Steward Abihijit was tremendous. No task too onerous. It was also my birthday on this trip, and that evening I returned to my cabin to be greeted by balloons, towel animals (every night in fact), and cards. I found the ship herself nicely and stylishly appointed with ample public space and a range of bars and seating areas across deck 9 (my particular favourite was Sinatra’s). Bar staff were always smiley and polite. There is also a nicely hidden away card room towards the stern and a cosy library complete with board games mid port. Deck 10 is home to the pool (too cold to swim on this itinerary), Jacuzzis and the Raffles Bistro. This deck offered fantastic views from the stern, especially sailing out of Tilbury. Breakfast and lunch I took in Raffles, for dinner I always used the Kensington Restaurant (table 4 – excellent as it is a table for four in a booth like setup). Waiter and wine waiter Dede and Roy were both superb. Cannot praise them enough. I was also very impressed by the quality of the food in the restaurant: frankly I though it surpassed the efforts of both RCI and Celebrity. Portions were perfectly sized (not too large as the dinner was presented in 5 courses). The cruise itself passed without incident: we were very lucky with the weather, and the opportunity to overnight in Edinburgh during Fringe was priceless. The other ports of call were interesting (especially the raw beauty of the Faroe Islands) and all tours (and tendering on one occasion) were well organised and efficient. Will I cruise with CMV again? Most certainly. I would recommend this experience and the Magellan to anyone. Many thanks CMV and to all for a fantastic holiday! Read Less
2 Helpful Votes
Sail Date: July 2015
We booked this 12 night cruise to Iceland on an impulse after seeing an advert in the newspaper and loving the destinations and price. Then the negative reviews were constantly being posted and we seriously considered cutting our losses ... Read More
We booked this 12 night cruise to Iceland on an impulse after seeing an advert in the newspaper and loving the destinations and price. Then the negative reviews were constantly being posted and we seriously considered cutting our losses and not travelling. Some positive reviews began to appear and although apprehensive we decided to travel (albeit with low expectations). We drove to Tilbury and used the port parking. You can drive up to the ship unload your cases and then park approx. 1 mile away and are bussed back to the ship. Embarkation was extremely quick and efficient. A nice touch was the crew member showing you to your cabin. (Not something we experienced with Royal Caribbean or Celebrity). We had an inside cabin on deck 4 (4075) which was very spacious with plenty of storage and hangers. We had read lots of comments about engine noise on this deck but we never experienced this. The air conditioning did make a low level noise but this wasn't a problem. We had the air conditioning as low as possible but still found the room a little warm. It would have been good to have a kettle for an early morning cup of tea. Some reviewers had previously commented that the hair dryer is not powerful enough. I thought I agreed with them until my husband pointed out that there are 2 two pin plugs and I was using the American voltage one! When I swapped to the correct plug the hair dryer was brilliant! The shower was very powerful and soap and shower gel were supplied. We didn't enjoy the lifeboat drill but it was very thorough. It just took a long time! We ate breakfast and lunch in the buffet. It was always very busy, often because people were using the tables for reading, card games etc. and it would have been good if the staff could ask these passengers to vacate the tables during meal times. The food selection was varied and was well presented and piping hot. Tea, coffee and fruit juice were available during breakfast and tea, coffee and water were available 24 hours a day. Afternoon tea was served daily between 3.30pm and 4.30pm and we indulged twice. The staff in the buffet were helpful and cleared used plates etc. promptly. We ate our evening meal in the Kensington Restaurant at first sitting on a table of 8. We had lovely dinner companions and good service from the staff. The food was plentiful and well presented. It wasn't outstanding but it was good. The staff throughout the ship were friendly, polite and very hard working. The activity team ran an assortment of activities from early to late and there was always something going on. We enjoyed the staff shows very much. There was a visiting big band who played 3 evenings. We went to one of their shows but it wasn't really to our taste. However lots of the passengers really seemed to enjoy them. The only negative for us was the cruise director who was new to the ship and didn't seem to interact with the passengers. Hopefully he will improve! 2 ports of call were cancelled due to bad weather (unable to tender) which was disappointing but we appreciate that passenger safety is paramount. We booked excursions for all but 2 of the ports we visited and found them to be efficiently organised. 1st port visited was Kirkwall, Orkney Islands. We booked Ring of Brodgar & Orkney Discovery. Weather was showery and windy. We got soaked at the standing stones but dried out quickly in the wind at the next stop. We enjoyed the Italian Chapel very much. Also saw the Churchill Barriers, Scapa Flow and Yesnaby sea cliffs. Overall a good trip and not too rushed. 2nd port was meant to be Heimaey where we had booked to go on a walking tour of the town & lava field. This port was cancelled due to weather conditions. We circumnavigated Surtsea as planned which was interesting. We sailed straight to Reykjavik arriving about 5pm.This gave us an unexpected evening there so we had an early meal in the buffet and then caught one of the free shuttle buses into town. We had a wander around and walked up to the church. It was a holiday weekend in Iceland so all the locals seemed to be out and about enjoying themselves. Next day we had a booked trip. We had been to Iceland 10 years ago and "done" the main tourist attractions so decided to try something different. We went on the Glacier Adventure. We visited The Thingvellir National Park on the way to the glacier and then travelled out to board our 8 wheel snow truck. We had an hour on the glacier, we drove out onto it and then got out for photographs and to experience the amazing atmosphere. We then returned to a mountain hut and enjoyed a picnic box lunch (cured salmon, beef & potato salad, chicken skewers, sushi, BLT rolls, chocolate biscuits and orange juice). We continued our trip with visits to waterfalls and also Europe's largest hot spring. A great day out! Our next port was Isafjoradur. We were tendered here with no problems. The weather was amazing. Really hot. We had booked a trip to Sudavik & the Arctic Fox Centre. Brilliant views as we drove along the fjord. Thoroughly enjoyed the Arctic Fox Centre although we could easily have spent more time here. We also enjoyed coffee and cake whilst there. We then visited the church and enjoyed a short Icelandic musical recital before 2 more short photo stops in the area. Akureyri was the next port. Again we had visited before so opted for a different trip. We went whale watching. We drove across the mountains to Husavik and boarded a restored wooden fishing vessel for a 3 hour trip. We were given waterproofs to wear. We were so lucky. We saw porpoise and minke and then really struck gold. We were able to go alongside a hump back whale which appeared to be sleeping. He then woke up and gave us an amazing show for about 45 minutes. He waved his flippers and rolled over and over showing his belly before making the most incredible noise. The crew on the ship said that they had never seen anything like it in the 13 years they had been running the trips. Returning to Husavik we had lunch in a restaurant and then a tour of the Whale Centre. We then returned to Akureyri stopping briefly at Godafoss waterfall. A brilliant day and once again the weather had been amazing. Seydisfjoradur was the next port. The weather changed and we had torrential rain. We had not booked a trip and donned our waterproofs for a quick circuit of the town. We were only in port for the morning. Torshaven, Faroe Islands was next. We were unable to dock as a naval vessel was in our spot and we were unable to tender due to weather conditions. We sailed instead to Kollafjordur which was nearby. The ship arranged free shuttle buses into Torshavn and any planned trips were able to go ahead. We had not booked a trip here as we had visited twice before. We had a leisurely stroll around Kollafjordur and enjoyed the scenery. Our final port was meant to be Lerwick, Shetland Islands. Again the weather stopped us from tendering and the captain decided to call at Invergordon on the Scottish mainland instead. At short notice they were only able to organise 2 trips and they both sold out within minutes. We were in port from 2.00pm to 10pm. We had not been there before so were happy to have a wander round the town. Some passengers caught a bus or train independently and went into Inverness. Again the weather was lovely. No need for jackets and the ice cream shop was very busy! Hope I haven't bored you too much with our exploits. We enjoyed every moment and found the organisation to be faultless. Were we glad we ignored the early reviews? Yes. Did we have a fantastic time? Yes. Would we cruise on Magellan again? Yes! Read Less
2 Helpful Votes
Sail Date: July 2015
Just returned from a 12 day cruise to Iceland and the Northern Isles of the UK. This trip was everything we expected and more. Magellan is a medium size ship offering a great cruise experience. The staff are all very friendly, very ... Read More
Just returned from a 12 day cruise to Iceland and the Northern Isles of the UK. This trip was everything we expected and more. Magellan is a medium size ship offering a great cruise experience. The staff are all very friendly, very efficient and the chefs do a great job of providing excellent food with good choices. The shows were well organised and fun. A good variety of entertainment was offered, not only in the evening but also on sea days. The entertainment staff are really dedicated to provide the very best, we were fortunate to have a big band on board that were exceptional. This cruise exceeded our expectations, Cruise and Maritime have got the Megallan rocking, it was a great cruise, very interesting destinations and all at a very reasonable price. Read Less
1 Helpful Vote
Sail Date: July 2015
I have just returned from a 12-night cruise to the Northern Isles of the UK and Iceland aboard the MS Magellan. From the moment I arrived I felt welcome and at home. All of the staff and crew were hard-working, friendly, caring and ... Read More
I have just returned from a 12-night cruise to the Northern Isles of the UK and Iceland aboard the MS Magellan. From the moment I arrived I felt welcome and at home. All of the staff and crew were hard-working, friendly, caring and looked after us very well. The service was excellent all the time. The ship was comfortable and kept spotlessly clean, our cabin had ample space for me and my friend and was kept clean by our excellent cabin steward who also has a talent for folding towels into animal shapes. During the day there was a variety of games and activities hosted by the entertainment staff but with no obligation to join in if you do not want to. Alternatively there is plenty of space inside and on the decks to sit and read quietly or indulge in your favourite hobby. For the more energetic person there is a gym, but if you prefer more gentle exercise there is plenty of deck space to go for a walk and get some fresh air. The food was delicious and there was something to suit all tastes whether it was served in the Kensington Restaurant by the excellent waiters who were gracious hosts, or the more relaxed buffet in the Raffles Bistro. I went on a few excursions which were very interesting. It was great to see how the communities in Iceland live and the scenery of the Arctic Circle was breathtaking. In the evenings we were well entertained with music and tv style games. All the staff and crew including the Captain, who often came to chat to people were friendly, courteous, professional and helpful. Just be prepared for one thing, if you do need to use internet the connection is expensive and slow. However, apart from that if you ever get the chance to sail on this ship, take it. Read Less
1 Helpful Vote
Sail Date: July 2015
I had read several reviews on Cruise Critic about this ship, however I kept an open mind. We arrived at Tilbury at our designated time and every thing went smoothly. Once on board we opted for the all inclusive package at £17 each per ... Read More
I had read several reviews on Cruise Critic about this ship, however I kept an open mind. We arrived at Tilbury at our designated time and every thing went smoothly. Once on board we opted for the all inclusive package at £17 each per day. Our cabin was an inside one at the front of the ship on deck five. It was quite large and always kept clean. On an evening people were either free to eat the the buffet or go to one of the restaurants. The service in the restaurant was good and they had casual, informal and formal nights. Our ports of call were Amsterdam through to Aalborg in Denmark and the company put shuttle buses on in a couple of the ports. The entertainment was okay and I cannot understand why people expect West End quality for the price paid. We did not book any of the shore excursions as they were too expensive. However the information provided on each port on a night was great. Furthermore I cannot fault the staff as they were all friendly and keen to help. All in all an enjoyable experience. Read Less
2 Helpful Votes
Sail Date: July 2015
Having read some of the previous reviews on here we went on our cruise with slightly heavy hearts - but there was no need to worry at all! Embarkation was fine - started a little late but there were places to sit and get a drink and it ... Read More
Having read some of the previous reviews on here we went on our cruise with slightly heavy hearts - but there was no need to worry at all! Embarkation was fine - started a little late but there were places to sit and get a drink and it was efficient. The ship was very clean and the staff were brilliant throughout the ship - we had a slight problem with our tap but it was sorted quickly. Food was very good - though, to be fair, we only ate in the main dining rooms and just once in the buffet but that's our preference, we just don't care for buffets. Our waiters in the dining room (Waldorf) were very good and always ready for a chat and to share in the fun. Also have to mention Tuna who worked in Hamptons. Service throughout the ship was very good and the entertainment was also good - with special mention to Lee and Richard. We enjoyed the activities we took part in. If I had a little quibble it was that it was rather chilly on board - I needed a warm cardigan on most of the time. Loved our ports of call - except Hamburg which I won't be visiting again in a hurry! Will be very happy to go on this ship again in the near future. Read Less
3 Helpful Votes
Sail Date: June 2015
We booked this cruise in March, not having viewed any previous passenger comments. There were three of us in my party myself (50+), my mother (mid-seventies), my daughter (early 20's). We had booked superior inside cabins (1 x twin ... Read More
We booked this cruise in March, not having viewed any previous passenger comments. There were three of us in my party myself (50+), my mother (mid-seventies), my daughter (early 20's). We had booked superior inside cabins (1 x twin & 1 x single). The reasons we chose this cruise was because we wanted a smaller ship, great itinerary, good service & cleanliness. This was to be my 15th cruise so I know what elements go to making a sucessful cruising holiday experience. I didn't know of anyone who had been on the Magellan before so looked at the few reviews that were available on this site. I must say that my heart sunk when I read so many damning reviews of the ship and it's staff. I was dreading the experience that lay ahead of us. HOWEVER, I can now only presume that this site has been a sounding board for those who feel compelled to complain! Our experience was FANTASTIC from start to finish. Pre-booked parking at Tilbury worked seamlessly - plenty of signage, ample staff to direct and very swift bus transfer to the terminal building. Check-in time was given in advance and the process at the port was well organised. Cruise & Maritime Voyages had upgraded us to 2 x twin outside cabins on Deck 5 (Reception deck). Our luggage was waiting for us in the roomy, spotless cabins. Yes, they are old cabins but everything was perfectly serviceable. Deck 5 is fairly low down so please expect some noise from the ships mechanisms. After all, would you really expect a cruise ship to be perfectly quiet??? We found that ear plugs worked a treat - I never travel without them. The Public areas are pleasantly decorated and furnished. The staff in the bars (mainly Romanian) were extremely polite, willing and professional. I can't understand why there are so many complaints about waiting to be served. We were always served within seconds of taking a seat. It was sometimes difficult to find seats in the popular bars - at peak entertainment times. A little patience is required as people soon move on to another event! Public area entertainment included: quizzes, bingo, disco, pianists. There was nightly entertainment in the main show lounge. We watched 4 shows performed by the on board entertainment team. The shows weren't the best that I have seen but please remember this team has only been together a few months. I would give them 10/10 for effort and their desire to please. I am sure they will address their weaknesses as time goes on. The other 2 nights we had a UK guest comedian - he was really quite funny. Both the cruise director and the captain are ex Thomson cruise staff. They are lovely gents and make an effort to meet & greet guests. Daily activities included: spa treatments (charges apply - quite reasonable), well equipped gym, board games, craft sessions, lectures, keep fit (all abilities). Food - you will never go hungry whilst on board this ship!!! Plenty of selection in the restaurants and self service Bistro. Quality was very, very good. There was always plenty of choice and food everywhere was tasty and hot. Self service tea/coffee points in the Bistro. Amazing midnight buffet magnifique one night. How anyone could still manage to eat amazed me!! We mainly took breakfast and lunch in the self service bistro. If you are somebody who expects to eat as soon as the restaurants open you may well find it a free for all. Have a little patience and eat midway through the sitting. We ate our evening meals in our allocated restaurant - Kensington. We had booked the early sitting 6.15pm. The service by the waiters, wine waiter and Maitre D'hotel was excellent. We had 2 main waiters one was from Burma and the other Romania. Yes, their English language was, at times, limited but we had great fun in understanding one another. You have to take your hats off to these young people who leave home for 9 months at a time. They work incredibly long hours and always serve with a smile. Mealtimes are not rushed. You are allocated a table on day one. If you need to make any changes this is easily sorted with the Maitre D'. Drink - probably the most reasonably priced cruise ship I have ever been on for drinks. Cocktails £4, very large glass of wine £5, teas & coffees around £1.50 - £2.00. The on board cash less account worked really well. We received 2 statements during our tour. We only booked one excursion with CMV. This was for the Mountain train in Flam. It is possible to book trains in the resort but we spoke to some people who could get to the end station but would have had to wait for hours before a seat was available on the return journey. There is VERY little to do at the terminal stop so my advice would be to pay the extra and book through the Ships excursion team. We did our own thing in Bergen - so glad that we did as the weather was awful. Had we booked one of the coach trips we wouldn't have seen much due to the low cloud. In Eidfjord 2 of us took the local trolley train whilst the youngest in our party went on (and thoroughly enjoyed) the Kayaking trip through the Fjord. Unfortunately, one of the larger ships reached Eidfjord before us so we had to reach shore by tender boats. This meant that we spent less time at the port than was planned. However, all credit is due to the captain and crew for transporting so many passengers to shore at short notice. Disembarkation was extremely well organised. There was a choice of leaving the ship at a pre-determined time without having to take your luggage or you could arrange express check out - you get off the ship first but are responsible for carrying your own luggage. As we had a 5 hour onward journey we opted for the express check out. We left the ship at 8.55 a.m. and were leaving the port car park by 9.15 a.m! In summary, as a person who expects a great deal from a cruise holiday and as someone who very high standards, I can honestly say that this cruise was the best value for money EVER! You have to realise that you are going on an older ship, along with this you can't reasonably expect complete silence in your cabin. The friendliness of the crew, the quality of the food, the choice of itineraries make up for everything. Go prepared and you will have a magical time. Read Less
4 Helpful Votes
Sail Date: June 2015
We have just returned from a 6 night cruise to the Fiords. From the time we arrived at Tilbury and porters came and took our cases we were very impressed. Firstly the staff are absolutely brilliant. They work very hard and cannot do ... Read More
We have just returned from a 6 night cruise to the Fiords. From the time we arrived at Tilbury and porters came and took our cases we were very impressed. Firstly the staff are absolutely brilliant. They work very hard and cannot do enough for you. The ship is very smart, the food excellent and plenty of it. In fact the only problem was trying not to put on too much weight. The Fiords which were snow capped and beautiful. Just a couple of things to mention. You need a European adaptor plug. Not U.S as I had seen in a previous post. If you want to go on the Flam train, even though you could save about £10 each by doing it yourself and not on an excursion there is no guarantee you will get on it without prior booking. Which was the case for quite a few people on our trip. Would not hesitate to go with this company. Read Less
1 Helpful Vote
Sail Date: June 2015
After dropping luggage off at car park at terminal we parked car and came back to terminal. Quick and easy to board Magellan liked being taken to our up-graded cabin on deck 6. Luggage outside door. Excellent service everywhere. Food and ... Read More
After dropping luggage off at car park at terminal we parked car and came back to terminal. Quick and easy to board Magellan liked being taken to our up-graded cabin on deck 6. Luggage outside door. Excellent service everywhere. Food and service fantastic. Dina our cabin steward always around with a smile and a greetin. Sai our waiter in restaurant was also always smiling. Always got a table for breakfast in bistro and lots of choice breakfast, lunch and afternoon tea!!! Went for evening meal once to bistro but was upset at lack of choice. Entertainment was OK but first week of shows so would hopefully get better. Saw comedian Gerry Graham from Yorkshire and one of his jokes mentioned where we lived!!! Richard Sykes entertainment director also from Yorkshire was also good and enthusiastic!!! All in all a fantastic cruise. Read Less
3 Helpful Votes
Sail Date: March 2015
Marvellous Magellan!! We travelled via GLENTON HOLIDAYS - therefore we were picked up from home in a mini-bus form AYRSHIRE and driven to the port of Dundee to join the Magellan. There followed a very slick and quick embarkation and we ... Read More
Marvellous Magellan!! We travelled via GLENTON HOLIDAYS - therefore we were picked up from home in a mini-bus form AYRSHIRE and driven to the port of Dundee to join the Magellan. There followed a very slick and quick embarkation and we were in our cabin 55mins later! Service from all staff and crew was excellent, entertainment of a very high standard and plenty of variety. We attended the art class, where a very talented cartoonist gave us some tips and examples of his work. Lectures on whales ect were available, and fruit and vegetable art by the kitchen crew was amazing - not forgetting the Chocaholic Buffet - where for 30minutes, you were invited to take photographs of their creations...then - YES - eat it!! We did not do any of the organised excursions - but most of the ports we berthed at, we were able to walk to shops and museums ect. FLAM was beautiful and we travelled on the train up into the mountains deep in snow...we bought our tickets in the information booth, and asked for Senior Fares, so from £30 down to £20! [ Had we bought the ships tickets it would have been £40! ] There was a safety issue that I must mention - some cabins have an extra bunk bed folded against one wall - please be extra careful, as one guest split his head badly - I feel this area should have extra padding. Small little things that could be done better, but hey I we weren't taking out a mortgage on the thing!!! So lighten up you folk, that want everything PERFECT...we are all human and mistakes DO happen - so if nobody died, let it go..... We would definitely sail on the MAGELLAN again...lovely ship and the NORWEGIAN FJORDS are absolutely STUNNING. [ WE WERE VERY LUCKY TO HAVE BLUE SKIES AND SUNSHINE MOST DAYS] Altogether a fabulous cruise for us... Read Less
1 Helpful Vote
Sail Date: March 2015
We have just arrived back from a Norwegian fjords cruise on the Magellan. Our previous experience was with MSC and on each occasion we have been attracted by the value for money fares and the fact that we don't have to negotiate ... Read More
We have just arrived back from a Norwegian fjords cruise on the Magellan. Our previous experience was with MSC and on each occasion we have been attracted by the value for money fares and the fact that we don't have to negotiate airports. Embarkation at Dundee was smooth, even though ours seemed to be the first cruise ship to depart from here. Parking was at a car park in central Dundee ( a very short taxi ride away), in a secure car park. (The parking attendant and taxi driver were delightful and a great credit to their city.) The cabin was lovely; spacious and well fitted out with loads of storage. The cabin steward was attentive but not obtrusive. The public areas were very well decorated and there was usually enough seating in public areas. We paid for the all inclusive drinks package which included a wide range of beers and cocktails. The bars were often quite busy and it could take some time to get served; this was an issue of insufficient staff rather than incompetent staff. Every member of staff which I met was, without fail, friendly and hardworking. We didn't see the entertainments other than the comedian (Les Bryan who was hilarious) and a lecture on life in Norway by Eric ? which was very interesting. We only ate in the formal dining room for 2 evenings. Whilst we enjoyed the food, the company and the experience, we found we preferred the informality of the Raffles Bistro which had an excellent range of quality food. The ship moored up in small harbours and due to its small size these were central locations and an easy walk. In conclusion, we had an excellent holiday. We do notice that there always seem to be a contingent on any cruise who like to spend their time talking about how other cruise lines are invariably better and how many times they have cruised before. There are always problems if you look hard enough, but for value for money and a feeling of being well looked after the Magellan ticked the right boxes. Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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