2 Helpful Votes
Sail Date: August 2015
If you have been on many cruises then you will probably be disappointed with the standards on board this ship. It is all a bit tired, the bedrooms and bathrooms need updating and redecorating. The ship is showing its age and years of ... Read More
If you have been on many cruises then you will probably be disappointed with the standards on board this ship. It is all a bit tired, the bedrooms and bathrooms need updating and redecorating. The ship is showing its age and years of regular use. The cruise was very well priced so you get what you pay for. The journey around the Baltic as just what we wanted albeit we did not get to Stockholm or go through the Ship Canal on our way home - the Magellan was too big - surely they knew this when the bought the ship. The stop in Copenhagen needed to be 2 hours longer to enable you to see anything. Other than St Peterburg the trips are unnecessary and over priced. The Segway trip around Tallinn is brilliant and well worth doing as it leaves you time to go back and see things On board the food in the restaurants was good and service perfect. Only fault was that cooked meals could be warmer The shows were enjoyable and bearing in mind the price of the trip, were good. Whomever booked Valerie Leon most have had a bad day - she was totally un-entertaining and we were gald to miss the second show (like most others did) Would I recommend the Magellan - yes but with reservations Read Less
1 Helpful Vote
Sail Date: July 2015
Family members will be sailing on the Magellan next week. This is a list of points I sent them to prepare for their trip to the Baltic Cities. We have just returned from a trip to Iceland and the Northern Isles. 1. You may need to bring ... Read More
Family members will be sailing on the Magellan next week. This is a list of points I sent them to prepare for their trip to the Baltic Cities. We have just returned from a trip to Iceland and the Northern Isles. 1. You may need to bring coat hangers as there are about eight in the wardrobes. We took a suit-carrier type suitcase - shirts etc were packed on wire hangers, which proved useful. 2. Bottled water in cabin costs £2.50 for 75cl. There is ‘free’ water in Raffles Bistro – bring your own water bottles for refills. If you use the gym, the water bottles will also be useful as there is no water fountain. 3. Bring your own soap – they provide small packets of soap. 4. There was a hairdryer in our cabin – very basic one with no attachments. 5. Staff and service are excellent. 6. Seating in public areas exacerbated my back problem, the chairs are not designed for sitting for long periods. If you need back support then bring a suitable cushion/seating pad. 7. Internet cost £35 for 12-hours or £10 for two. It is very slow – no good for downloads etc. Adequate for emails. I tried to find free wi-fi when we were ashore. Using mobile/ cellular data charges are very, very expensive as you use the ship’s satellite. 8. Food was OK, nothing special. 9. Can’t comment on the shows as we didn’t watch them. Our guest speaker was not very good – after the first one we didn’t go to anymore. 10. Dress code during the day seemed to be scruffy! A suit is enough for the formal evenings. I wore trousers and a nice overshirt. Laundry is expensive so bring enough knickers! 11. If driving to the Terminal please note – there are no loos at the long-stay car park. If desperate as you approach the docks there is an Asda and a Macdonalds nearby, use them. Your luggage is collected from the long-stay car park and next time you see it will be outside the cabin door. You will be taken by shuttle bus to the Terminal Overall the facilities on the ship were excellent. We missed out two stops on the cruise, Heimay and Lerwick. The ship drops anchor at these ports and, on the days we were due to visit, the sea was to rough for the tender to take passengers to shore safely. It did mean we got an unexpected overnight in Reykjavik, which gave us plenty of time to explore this delightful town. With the weather being cold and rainy on some days, passengers were not able to go out on deck. The public areas became very crowded and it was hard to find somewhere to sit - I found all the chairs uncomfortable and ended up sitting in the bistro most of the day as the dining chairs were the best for my back. Read Less
2 Helpful Votes
Sail Date: July 2015
First the positives: Parking at Tilbury, transport to the ship, embarkation and disembarkation were very efficiently handled, as was the delivery of luggage to the cabins. The cabins and shower pods are compact and well-designed, the ... Read More
First the positives: Parking at Tilbury, transport to the ship, embarkation and disembarkation were very efficiently handled, as was the delivery of luggage to the cabins. The cabins and shower pods are compact and well-designed, the beds are comfortable and can be arranged in any configuration you wish. The cabin stewards were efficient, friendly and obliging. The standard of cleanliness throughout the ship was exemplary. The waiting staff and bar staff were friendly, good-humoured and helpful and are certainly well-chosen. On-board drinks, with the exception of bottled water, were reasonably priced The destinations were potentially excellent, which is why we chose the cruise. A Gala Evening displaying fruit and vegetable carvings was a highlight, displaying great artistry and craftsmanship on the part of the catering team. Congratulations to all concerned! Now it goes downhill. The food was average. My wife has coeliac disease and despite advance notification, there was very little variety in the gluten-free offerings and the serving staff had no idea how to toast gluten-free bread - it is unpalatable when not toasted! She was not the only coeliac on board. The so-called free-seating at breakfast and lunch was a fiction and we were directed to large tables to fill them them up. Who wants to share breakfast with up to six total strangers? As a result the buffet did not have sufficient seating for the many passengers who did not enjoy the restaurant experience at breakfast and lunch time. The weakest link was the senior management team, which was unimpressive. They had no significant presence, did not contribute to the experience and seemed mainly concerned with telling us where to be and when, in order to make their lives as easy as possible. The safety demonstration was a disgrace and should have prepared us for what was to come. We hung around for over 90 minutes until we were eventually mustered in front of the relevant lifeboat and subjected to an inspection by the captain. Totally useless and bordering on the risible/humiliating. We were unable to disembark at Heimay and Lerwick, two of the locations we had been looking forward to, because the captain judged the swell too high for safe tender transfers. At Heimay no explanation was given as to why why we could not at least circumnavigate the island, although there may well have been very good navigational or environmental reasons. The Shetland alternative was less than exciting and I understand only 200 replacement excursion places were on offer, leaving over a 1000 passengers stranded in the middle of nowhere with only out-of-service rigs for company. Fortunately the car-hire company we had to let down in Shetland not only did not charge us, but also gave us the number of a local car-hire company in Invergordon and we got the last available car. Why did the customer services officer not provide bus and train timetables to Inverness and other interesting destinations. According to one crew member landing at either Heimay or Shetland was the exception rather than rule for CMV ships with that itinerary, so why were alternative plans not in place? With the exception of the Carmen Duo the entertainment team was energetic and enthusiastic rather than professional and the over-amplification was almost a health-hazard. Despite being in our seventies it would have been good to have had some families with young children on board. The excursions were satisfactory, but unjustifiably expensive. We made some of our own arrangements via car hire and also booked an exceptionally good free City Tour in Reykjavik. It gave us flexibility and was a fraction of the cost of the excursions. Despite, or maybe because of, dire warnings of what would happen if we missed the departure time, we never had any problem making it back on time. This was a missed opportunity. Great destinations, reasonably comfortable ship, but needing more indoor seating. Food needs improvement, why not cut the courses from five to three and upgrade the quality? But mostly the senior crew members need to learn how to make their passengers feel not only safe, but truly welcome and part of an enjoyable adventure. The final straw was that my bank added a Foreign Purchase Fee to my cruise card bill. There was a warning, but typically no explanation given. My bank is investigating, but my hunch is that CMV banks abroad, for whatever reason. PS I don't like the BOGOF business plan. So-called 'full-price' fares would be unrealistic, and no-one really falls for the supermarket ploy any more. You get what you pay for and in this case the fares we paid were appropriate to the standards provided. This is not a luxury cruise cruise line. Read Less
1 Helpful Vote
Sail Date: July 2015
12 night cruise to Iceland/Scotland. Embarkation was quite quick. We did not have any of our passports or bags checked, there were 4 of us. Our cases came quickly except one. But not too bad. Not many of the staff spoke much English, ... Read More
12 night cruise to Iceland/Scotland. Embarkation was quite quick. We did not have any of our passports or bags checked, there were 4 of us. Our cases came quickly except one. But not too bad. Not many of the staff spoke much English, but you could get a long way with a smile. Most staff were friendly and helpful. Cabin staff were lovely, and cabin was always cleaned well. However,trips could be absolutely chaotic. On one trip we had to climb up two steps, then we had to try and put our foot onto two black tyres that were attached to the dock side. We were then hauled on to the dock side. Not a very dignified way to arrive! The lady in front of me was elderly and was obviously in pain as her arms were pulled so she could start her trip! On another trip they called about 300 passengers to fill up 5 coaches all at once. My mother and I went down in the lift, unfortunately we couldn't get out as the way was blocked by hundreds of other passengers! Some people waited on the stairs for 20 mins. The entertainment company were enthusiastic, not much more to say! Food was much the same on most days. It was however, tasty and hot. Trying to get a table in the Bistro was horrendous. Many people just sat there reading/doing crosswords and refused to move, meaning people trying to eat were forced outside. Which when in Iceland, was a bit cold! After a few mouthfuls we didn't bother. The Kensington restaurant food was barely warm, and the portions were so small, we just fell about laughing. We didn't use it again. The tables by the pool were acceptable for maybe a drink, but they weren't far off plastic garden furniture. They were dirty,scruffy and uncomfortable if you were forced to eat there. They were unsuitable for an extension of the Bistro restaurant, for which they were often used. It was also the place for all the smokers on board! The cabin that I was In was so hot. I did ask for it to be sorted out, but it was never resolved. The air conditioning unit was on the ceiling, which at 5ft 2in was impossible for me to reach. My husband who is 6ft 2in did try but it made no difference. I feel that the negative points were too many to overlook, I would therefore, not use this company again. Read Less
Sail Date: July 2015
Cruised before, but as with this cruise to Iceland and northern islands, chosen for the destinations rather than the cruise experience, so the Captain's decision to miss 2 ports of call because of high seas was disappointing, but also ... Read More
Cruised before, but as with this cruise to Iceland and northern islands, chosen for the destinations rather than the cruise experience, so the Captain's decision to miss 2 ports of call because of high seas was disappointing, but also debatable and a subject of much speculation and discontent on board. Plus points were excellent embarkation arrangements, with security (in the light of previous concerns) present but haphazard as the priority was to keep people moving. Life boat drill was perceived as amazingly thorough as we lined up by our life boat to be inspected by the Captain with the girls looking after us genuinely worried if there was any levity whilst we were waiting. Staff on board were plentiful, smiling and efficient although the shore duties required of the entertainment staff apparently impacted on their rehearsal time. The little we saw of the entertainment looked as though it needed a large boost of funds to make it look more professional - no back drop and amateurish costumes. However they played to a full house every evening, so many people must have enjoyed it. We (and others) were disappointed with the food. Plenty of it but only worth a 3 star rating in my opinion. Desserts were particularly poor and such luxuries as smoked salmon and prawns were very hard to find. Lots of salami and what looked like spam though! The Bistro best resembled a cafeteria. Main restaurants were lovely. Wifi expensive and very slow. £17 x 2 daily all inclusive for alchohol expensive but wine with meals was reasonable. Iceland is amazing and Orkney is well worth a visit; Shetland we didn't get to see. This cruise was of most interest to those with an interest in geology and archeology, which we were so we were happy with that. If you like cruising for cruising, there were plenty of activities arranged and room to sit outside on the one day the weather was good enough. In summary, as BOGOFF clients it was excellent value for money, but if we had paid full price I would not have been satisfied. Magellan is a little tired and at the lower end of the spectrum. You get what you pay for. Read Less
Sail Date: July 2015
Great staff, from across the world. Must particularly praise our Ukranian waitress and her number two on table 153 in Waldorf Restaurant, Krystina and Ruslan. Also our super cabin boy Suwirka, who never stopped smiling. Somehow, in ... Read More
Great staff, from across the world. Must particularly praise our Ukranian waitress and her number two on table 153 in Waldorf Restaurant, Krystina and Ruslan. Also our super cabin boy Suwirka, who never stopped smiling. Somehow, in spite of our efforts, our cabin was miraculously tidy! Plenty of hot water, and lovely towels. And a great shower. Food generally good, but good quality bacon ruined - I suspect it was cooked over night and then warmed up, as it was rock hard. And this ship caters mainly for "older" British people, but serves tea bags floating in warm water - unbelievable, but no teapots. Entertainment good to excellent, especially the "human dynamo", Abbie, and the resident band led by Richard. Abbie's 30 minute session in Captains Club at 10:30 one evening spoilt by six inconsiderate and noisy guests at bar - encouraged by one of the bartenders. She has a great voice, but our fellow guests and one bartender acted like louts and spoilt it. The musicals were all exceptionally good - again led by Abbie, and (I forget his name) Joseph and the Technicolour Dream-coat. Public toilets continually being cleaned, but not enough of them, and a tendency to be out of order too often. Bar waiters excellent, but sometimes too many in one place, not enough in others - more poor management. Inadequate seating when everyone is on board - and the armchairs near the window in Captains Club are very significantly past their "sell by" date. The captain may be a good seaman (but that's in question given that he allowed us to be hit by a force nine out of the Scilley Isles), but he lacks the management and interpersonal skills for a cruise liner. The only dreadful member of staff was the "headmistress" - whose booming hectoring awoke us around 08:00 every morning. All in all, good staff, led by poor management. Worryingly, the lifeboat drill before we sailed was a total shambles. In over an hour, I doubt anyone knew what was happening. Thankfully, we didn't find out "for real". The men organising crewing and driving the tenders (the lifeboats) appeared very good, which was reassuring. Unfortunately, the captain didn't allow enough tenders to be used, resulting in serious delays - in one port, delays of up to 2 hours and more to go ashore. Cabin: Grade 11 Superior Plus Ocean view forward, deck 7 - very good, but lacks an opening window. Read Less
4 Helpful Votes
Sail Date: July 2015
Just back from Scandinavia (and Germany) Magellan out of Tilbury 9 nights booked an inside cabin, not expensive (got the 2.4.1 deal from the Daily Mail) and our first trip with Cruise Maritme (15th cruise) Having looked at the ... Read More
Just back from Scandinavia (and Germany) Magellan out of Tilbury 9 nights booked an inside cabin, not expensive (got the 2.4.1 deal from the Daily Mail) and our first trip with Cruise Maritme (15th cruise) Having looked at the reviews Magellan was lowly rated and had you not booked one might not wantto and if you had already booked one would have doubles but... its was pretty good overall, the sunshine and lovely destinations helped but the cruise itself was better than many reviewers suggested, Right starting at car park (an extra £88) we had no problems having found it ok where a lovely essex accented young lady was directing operations very efficiently (over here darlin') and soon we had left our cases at the van and boarded the bus to transfer to the port (>10mins) Check in more problematical as having "checked in" we the had to wait the the hall as the ship was not ready (probs 30 mins) but then off on board We had booked and inside deck 4 got upgraded to a deck 4 outside with a nice picture window, I had specified a double bed and the new cabin had this layout as well Off we went, Amsterdam first then Hamburg All good so far food good/ok we were second sitting which suited us. Worst thing was that we got a surly waiter (table 107 second sitting Russian guy) took the edge of dinner to such an extent that we requested a table change, new table new waiter and Iwayan was a joy Shows each night with an excellent dance troup and some willing vocalists, a comedy musician (who was very funny) and a guest lecturer whose first talk could have been entitled famous people I have met, so there, yar sucks to you and apparently his second talk was even worst Loved Copenhagen and Helsingborg and Alborg As usual the general staff on the ship , waiters, bar staff house keeping etc were very good (with the one exception) Express Disembarkation (free) and away we went Would we go again, yes its not RC prices but its good value and goes to some really nice places that the others don't We declined the gratuities programme on the penultimate day, due in reality to the first waiter then gave the people we liked cash Read Less
1 Helpful Vote
Sail Date: July 2015
Being a couple age 28 I did not expect much - We were the youngest on the ship by far but still had a pleasant experience.. Ship was of average size but easy to walk around - Food was better than expected and service in restaurants was ... Read More
Being a couple age 28 I did not expect much - We were the youngest on the ship by far but still had a pleasant experience.. Ship was of average size but easy to walk around - Food was better than expected and service in restaurants was excellent! Drinks package is well worth the money. Entertainment very poor, Aimed at people 70+- Nothing for younger people. Rooms fairly spacious and very clean.. Good value for money and ports were excellent except for Hamburg, Why take us on a Sunday, when all shops were closed.. Staff do an excellent job - However having the Tannoy in your room in the mornings is very annoying and needs re addressing. All in all - Very good value for money but it is not a P&O or Royal Caribbean so expect to get what you pay for. Read Less
Sail Date: June 2015
just returned from our first cruise with cruise and maritime on the Magellan. we had an inside cabin on deck 7 (7146) which was okay and spacious although a little noisy from the galley above. the food on the ship was generally good and ... Read More
just returned from our first cruise with cruise and maritime on the Magellan. we had an inside cabin on deck 7 (7146) which was okay and spacious although a little noisy from the galley above. the food on the ship was generally good and always hot. most of the staff friendly and helpful with the exception of one female receptionist. The onboard entertainment was to say the least horrendous and not professional at all, and we did witness on a couple of time staff arguing in public. There were no sail away parties, the atmosphere onboard was not the same as we have experienced on other cruise ships (something missing) could not put my finger on it though. The ports of call were all good and we were on time in every port, the itinerary was the main reason we did this cruise. I will be very surprised if this company is still about in 5 years. Read Less
2 Helpful Votes
Sail Date: June 2015
I have just returned from the Grand British Isles Discovery Cruise 28th June 12 nights. Overall very enjoyable. We had a grade 12 outside cabin on deck 7. With Cruise and Maritime you do have to take into account this is not a 5 star ... Read More
I have just returned from the Grand British Isles Discovery Cruise 28th June 12 nights. Overall very enjoyable. We had a grade 12 outside cabin on deck 7. With Cruise and Maritime you do have to take into account this is not a 5 star holiday you are getting and indeed you are not paying P&O prices. Those expecting Cunard or P&O standards are being unrealistic. Staff very friendly and helpful, cabin steward could not have done more. Table waiters very efficient and friendly. The food is good but once again not 5 star. For example the cooked breakfast bacon was never hot and looked as though it had been standing for a couple of hours. On the other hand you could get a cooked while you wait egg/s or omelette. The rest of the breakfast was very good in range and quality. Buffet lunches were OK, evening meals were also good. Someone asked about the drinks package. Not much use to us as we are not drinkers so just paid as we went along. Wine - the drinks package only covers the house wine which from Marco Polo experience we kept well away from. We bought wine at about £22-£25 a bottle of acceptable quality and the waiters kept the bottle for a second evening (told you we are not drinkers). Entertainment was led by the excellent Richard Sykes although his material does not change much. The Magellan's show lounge is one of its excellent features being two tier. The standard of the shows is good but the material is firmly 50's 60s which is more or less what was on offer in the lounges/bars as well. There was a Scott's Night Club allegedly providing disco music from 60s to up to the present but we always found it empty and playing 70's tapes.I guess this is all aimed at Cruise and Maritime's market - an older age group in their 60s, 70s and 80s. We only did the Orkneys and Outer Hebrides excursions which were interesting. At all the other ports we were independent using the ship's tenders and port shuttle buses. This is one of the aspects of Cruise and Maritime that its critics do not mention. As an independent you are able to leave the ship alongside those paying the exorbitant charges of the managed excursions with no apparent disadvantage. At Stornoway, Tobermory, Scilly Isles and Guernsey tenders have to be used to get ashore. In choppy conditions this can be challenging. Overall enjoyable if you are not expecting perfection. The moaners will find things they can get their teeth into. As an example - the boat drill on the Magellan (as on Marco Polo) requires all passengers to put on their life preservers in the designated muster location and then proceed in a crocodile to their designated life boat location and await the Captain's inspection. In other words getting the passengers familiar with the procedure which would be carried out in the event of a disaster. Some were complaining about this saying that in other cruises they could just sit in a lounge and watch a presentation! Read Less
1 Helpful Vote
Sail Date: June 2015
We were trying the Magellan to see if we could cope with being on it for the 120 day world cruise. The inner cabin was roomy and has a larger shower than many other liners. Lots of wardrobe space and safe, even if this was ... Read More
We were trying the Magellan to see if we could cope with being on it for the 120 day world cruise. The inner cabin was roomy and has a larger shower than many other liners. Lots of wardrobe space and safe, even if this was partially broken. Could have done with more coat hangars. Very thin walls! We ate in the Waldorf restaurant the first night and the service was so slow. This improved as the cruise went on. Tried the Raffles buffet for the evening meal and found this very good the first time. Noise level much quieter and lots of tables. During the day it is hard to find a seat to sit and have your meal so we resorted to going to the Kensington for breakfast, that way getting a table straight away, even if some of the waiters seemed a bit miserable. Food in all places ok, nothing too special though. Didn't like it when the staff in the buffet started clearing away the food ten minutes before the restaurant closed. Big moan about closing tea and coffee facilities at 2200 hours. Why not leave them open for 24 hours or put kettles in the cabins. The shops are nothing to write home about. The staff in the clothes shop followed us about rehanging everything we looked at. Sometimes even reaching across us to straighten things up. Not very welcoming. The other "shop" looks like an empty shop has been taken over by a bargain company there was so little on the shelves. No basics such as toothpaste or flannels available. Duty free perfume was very limited. The majority of staff were excellent, friendly and helpful, especially the young lady on reception who sorted out the paint on our clothes that we picked up while leaving Bergen. Activities could have been a bit better, bean bag bowling, bingo and quizzes not my favourite. The entertainment was very good and guest comedian Steve Terry very funny. Tilbury very handy to get to, embarkation quick and easy. They even apologised for asking us to park at terminal as car park full. We took the express disembarkation and we're off the boat by 0830 and home by the time we would have left the ship. Excellent. As for the world cruise I don't think we could cope with any ship for that length of time. These are just little niggles in the scheme of things. I would travel on Magellan again for shorter cruises. Read Less
5 Helpful Votes
Sail Date: April 2015
Magellan - Cruise - Majestic Fjordland 12 - 18 April 2015 Let's start with the positives: 1. Stunning scenery and you get a real sense of the beauty of this glacial landscape. 2. Unlimited coffee which is not bad (and ... Read More
Magellan - Cruise - Majestic Fjordland 12 - 18 April 2015 Let's start with the positives: 1. Stunning scenery and you get a real sense of the beauty of this glacial landscape. 2. Unlimited coffee which is not bad (and I'm a coffee snob). 3. Plenty of places to smoke. 4. Olena my cabin steward is beyond FAB. 5. No shortage of food (although I will mention quality later). 6. Trips for the most part are well organised. 7. Everything is punctual. 8. The ship is not in bad nick, and appears scrupulously clean. The cleaning staff are visible and courteous to a fault. 9. Most of the staff are polite and helpful. A lovely diverse crew. 10. Great regular updates delivered to your room every evening ....with a turn down service. Even my pyjamas were folded and nicely presented! 11. You can buy fags on board in individual packs at duty free prices. I stocked up in the UK but it would have been cheaper to buy on board. 12. I think the booze on board is mostly reasonably priced. 13. Always had hot water, great water pressure and lots of fluffy white towels. 14. There is a safe in your cabin to lock away valuables. 15. I would say that the cruise was reasonably priced. 16. Aleksander the Bulgarian cocktail waiter made the cruise so much more enjoyable. Customer service par excellence. Before I get on to the negatives here are a few tips. 1. Bring ear plugs. 2. Bring plenty of your own hand sanitiser. 3. Surprisingly I have needed to wear sunglasses, so bring a pair. That snow is bright man. 4. You won't need loads of Norwegian Kroner. Banks are available with cash dispensers at most ports. I was told by someone at reception that I'd get a better deal just using Norwegian cash machines than changing money on the boat. 5. Probably a good idea to bring your own painkillers and sea sickness tablets. I haven't needed them but several people on board have. 6. Cigarettes behind the bar are duty free prices for individual packs. No need to stock up. 7. Very small hand soap provided. Probably a good idea to bring your own hand soap for the cabin bathroom. 8. Bring a small air freshener for the cabin. It made all the difference to mine. 9. I chose not to participate in the dressy/formal part of the cruise. I certainly wasn't the on,y person doing this. You can have a thoroughly enjoyable experience without participating in the dress up foofery. So don't think you have to dress up. ....and sadly on to the negatives. 1. I have little faith that passenger safety is a main priority on this boat. On the first day we were required to attend a mandatory safety at sea presentation. This was amateur to say the least. In all honesty, if we needed to evacuate the ship,I wouldn't really know what to do as it wasn't really explained to us. I was not required or asked to put on my life jacket. If something happened, do we go to the place where we had the presentation? Or do we go to the lifeboat? Half way through the presentation it was announced that because we had started late we wouldn't be doing the second part of the drill. I returned to my cabin with my life jacket. That evening it disappeared. There is a cupboard in the cabin marked with a life jacket but mine wasn't there. I had to root around to find it stuffed away in the back of a random cupboard. Why oh why was it okay to announce we weren't doing the second part of the drill? 2. Getting on and off the boat is pretty easy, but security is minimal. Swipe a card in and out. No one checks bags, no x Ray machines etc. I met a friend in Bergen who could have given me anything and I could have walked on board with it quite easily. There is a certain inevitability in this post ISIS world that a ship of mostly British (mostly lovely Scots and Geordies on my cruise) passengers will one day be targeted, and then we will have bag checks and x Ray machines etc. Why wait? The need for stricter security is extant. On the coach you are supposed to sign a sheet with your cabin number, but this passed me by until I asked to sign it. So again a security lapse methinks? 3. Food = plentiful but mostly cold, bland and some times just damn weird. In the buffet tonight the hot choices were Turkey, fish, maybe lamb (brown meat) with potatoes and the only hot vegetable choice was beetroot. What chef thinks that's a good combination? There was as always a selection of cakes of different colours and shapes, that as most nights tasted of nothing, possibly a hint of vanilla, even though they are called different things they all taste the same. Notable exception being a decent tiramisu and a Black Forest that actually tasted boozy. Odd combinations and blandness reign supreme. I don't need bizarrely carved fruit and a choice a four deserts. Just two that taste good. A notable fail was tonight's creme caramel that tasted and looked like tofu. No caramel, no vanilla, just a sliver of gelatinous nonsense. I would be embarrassed to have ownership over this buffet. It's not rocket science what needs fixing. 4. Waiting...be prepared to wait. Tonight I turned up for the six o clock sitting at 5.45pm. I sat and waited to order a drink. By 6.15 pm I just got up and went to the bar myself as no one was servicing the dining area. The people clearing away dishes etc are remarkably efficient, but the people serving drinks seem to find lots to do, but not actually serve. If you want a drink sit near the bar as the staff seem unwilling to serve the whole space. After a dinner of such outstanding blandness I went to deck nine to take in the views and have a drink before the show. I sat down at 7.05 pm. By 7.45 pm, even though there were waiting staff walking up and down 'looking busy' no one had offered to get me a drink. So again I went to the bar and got one myself. This segues into.... 5. This is NOT a good cruise to go on as a solo passenger. I would advise anyone thinking of joining the Magellan as a singleton don't. I have felt invisible to the staff on so many occasions. Some basic sensitivity training is needed here for the staff. Don't be afraid to approach someone sitting by themselves! Find yourself a cruise where single travellers are given some agency, or have left positive reviews. This is not the boat for you. 6. Most of the staff are efficient and professional (with the exception of the cocktail waiting staff most of whom I would describe as mardy/moody). However there are notable exceptions. Here's a few. No wonder few people are playing black jack or roulette. The people staffing this area sit chatting and scowling at passengers. I sat there watching them for an hour and saw many people just walking away. Ahhh...duty free staff. On the first night I heard a staff member urging people to buy cigarettes and alcohol above the duty free limit. “Hide it in your big suitcase, no one will check”. I have to admit I kind of was impressed with the brazenness of it. It wasn't a one off. The next evening when I went to place my order I was encouraged to go WAY above the prescribed allowance. So it seems to be if not a policy, an unspoken practice. Staff at the safety drill were flippant and giggling with each other as if they were sharing some sort of inside joke. None of them checked our life jackets or asked us to put them on. The receptionist who told me I'd get a better deal for my money off shore, thank you. I love (certain) staff that don't tow the company line! As to the director of the 'shows'....go back to am dram. They were a hoot from start to finish but for all the wrong reasons. Magellan, you really can put on a good show on a budget, you just need someone with a bit of vision and someone who understands how to use a stage, and don't expect your audience to accept such camp drivel. The shows are nil point Eurovison standard. Needs work. However the performers are enthusiastic, and they deserve recognition. 9. I have had a few cocktails but am unsure as to whether they had much alcohol in them. I have a very 'personal' way of feeling the first bite of booze, and that gland didn't tingle much, even after two Mai Tais. 10. 6ft 4" me and a small single bed. Not happy campers. 11. EARPLUGS EARPLUGS EARPLUGS. My cabin vibrated and was so noisy. Imagine Jack Sparrow in a hammock on board a pirate ship. Creak creak creak. I have had maybe three hours sleep a night, so am now suffering from sleep deprivation. Be aware that this can have a real impact upon your enjoyment of the cruise. 12. For the most part day trips/excursions are good and efficient but overpriced. Do some research. You might find it cheaper just to get off in port and do your own thing. They are very overpriced for what you actually get. 13. There is only one lockable male toilet outside the main show stage that seats hundreds. So expect to queue for the loo. A paucity of toilets around the ship was a surprise. 14. Cabin walls are paper thin. I am familiar with the bowel movements of neighbours and wish I wasn't. You can hear every conversation, even farting! If the TV is on in the next room, it is as if it was playing in your room. Take the ear plug advice seriously. So in conclusion. Norway and the Fjords exceed expectations. It's a lovely boat, if somewhat dated. Cabin size is good....if you get Olena as your steward you will have lucked out! Clean, warm, functional. On board most staff are great...but there are some rogue staff members on board...we see you! Food is cold and bland in the buffet. I didn't eat in the restaurants because as a single traveller I didn't want to share a table with seven strangers (so it may be good there). You have to do something to stop all cakes/baked goods tasting the same (less but better quality). The food combinations would make Fanny Craddock proud! You need to improve security BIG TIME. I have felt unsure and somewhat unsafe about security on this boat for the duration of the trip. Still don't know what to do if the emergency signal goes off. Try and please/exceed passengers expectations. Stop expecting us to accept mediocre. This cruise will suit couples and groups over 65 with little or no previous cruising experience. Read Less
1 Helpful Vote
Sail Date: April 2015
Magellan is a lovely ship,but lots of details need attending to. Our cabin was comfortable and kept spotlessly clean by our steward,so no problem there.Both embarkation and disembarkation went without a hitch,quickly and smoothly. ... Read More
Magellan is a lovely ship,but lots of details need attending to. Our cabin was comfortable and kept spotlessly clean by our steward,so no problem there.Both embarkation and disembarkation went without a hitch,quickly and smoothly. The meals in Raffles buffet are a bit of a bun fight as there are not enough tables and chairs,and the choice of food is very limited. We were on second sitting in the Kensington restaurant and found the food to be just about adequate,but never hot,just tepid. There were lots of complaints about the gents toilets,or more to the point,lack of them.In lots of areas of the theatre views were restricted,and the theatre was extremely cold,as was most of the ship. Service in the bars was pretty poor,and most people ordered from the bar,quite unusual on cruise ships.A number of the waitresses didn't seem to have a very strong understanding of English and made lots of mistakes with orders. The shows in the theatre were very amateurish,but Bruce Thompson who did his act on 2 nights was extremely amusing. The shore excursions were very expensive,and we did our own thing in most ports of call. Overall we enjoyed our cruise to the fjords,but would like to see an improvement aboard Magellan Read Less
1 Helpful Vote
Sail Date: March 2015
Celebrating a birthday was our excuse to choose a taster cruise on the " new" to them, Magellan, the latest addition to Cruise and Maritime's fleet of elderly vessels. We were initially advised that we could arrive as early ... Read More
Celebrating a birthday was our excuse to choose a taster cruise on the " new" to them, Magellan, the latest addition to Cruise and Maritime's fleet of elderly vessels. We were initially advised that we could arrive as early as 8.30 am, but were eventually advised to arrive at. 10.30, still early for those of us who live a long way from the London Cruise terminal of Tilbury, quite easily reached by train from Fenchurch street. Approaching the vessel, her Carnival heritage was clear from the now navy blue winged funnel . Embarkation was badly organised, quite chaotic and took far longer than it ought to have. We finally boarded and were shown to our cabin on deck 7 by a smiling staff member. Our supposedly superior cabin was decidedly dull, well worn , with odd layout, a strange knee jarring quadrant corner table, and poor lighting. There was adequate storage, a safe that didn't work, despite the attempts of a maintenance man, but thankfully the bed was comfortable. The bathroom was minuscule, badly lit and with the tiniest bar of soap we have ever seen. We had not expected luxury, but we felt this was a standard pared to the bare bones. Departure was delayed, so as we had left home at dawn, we decided to have an early buffet lunch in the Raffles Bistro. There was a reasonable choice , with decent soup and fresh crusty bread, but we noted that empty platters were not quickly replaced . Tables were pushed very close together, and many guests found it hard to find a seat. Since the wintry sun was out we explored the outside decks, and found a spacious teak sun deck, with ample sun lounge beds, so enjoyed a pleasant hour or so of reading in the sunshine, delightful after a long dreary winter. The navigator deck was pleasant for a stroll, and was where the much nicer few suites were located. We had a look in one, finding it far superior, with lovely lounge area, separate bed space and spa tub bathroom. The balcony was generous, but with obstructed views. Finally we set sail , with little fuss, and no happy sailaway on offer. We sipped a glass of champagne and wished the clouds to keep away! Later we explored the interior spaces, with 2 decks of public areas, deck 9 having a series of bars and a decent showroom on 2 levels. We enjoyed a duo performing easy listening tunes, before dinner, and had a quick look in the spacious shops. We found little of the glitz that we expected of an exCarnival/Costa vessel, and few attempts to make this a glamorous attractive ship. The restaurant deck was difficult to navigate, as you needed to use the right stairs or lift to get to either of the 2 main restaurants, allocated according to cabin location. We dined late in the smaller of the two , sharing a 6 table. The menu offered good, but predictable choices , and was well cooked and pleasantly presented , but getting some wine proved a challenge as there appeared to be few wine waiters. We were treated to an enthusiastic old style baked Alaska parade, but no other desserts or cheese was offered to those who don't care for this particular cake . We made our way to the Show lounge, and realised that there were many seats with column obscured sight lines and several rows of one level seats nearer the stage. The small orchestra played on one side of the upper level. The performance that night was an Abba tribute, performed by a troupe of skilled dancers and some good singers , rather dulled by really old style choreography . It was received with great enthusiasm by the audience. We were too tired to investigate the night club 's offerings, and the casino held little attraction as the antiquated slot machines required feeding in dollars. We found the bed comfortable, and ordered room service early morning tea, before making our way to the Raffles bistro for an excellent breakfast of scrambled eggs and gravlax with freshly made toast. Because our arrival in Newcastle was going to be delayed, we enjoyed a morning trivia, and a brisk deck walk in the strong breeze . Finally Magellan turned towards the Tyne estuary , tying up some distance from the city. We took a taxi , and were driven by a charming young man, proud of his city, who gave us a running commentary and took us to the railway station on a route passing the amazing regeneration of this handsome city and it's riverside. Would we sail on Magellan again? Probably not, but it was interesting to see an older Carnival ship being put to new use.   Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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