33 Helpful Votes
Sail Date: July 2016
How anyone could give The Magellan a negative report is beyond me. Everything from embarkation to disembarkation was superb! The ships crew were always friendly and helpful. Our cabin was comfortable and quite spacious, beds VERY ... Read More
How anyone could give The Magellan a negative report is beyond me. Everything from embarkation to disembarkation was superb! The ships crew were always friendly and helpful. Our cabin was comfortable and quite spacious, beds VERY comfortable. Dina our cabin girl was more than efficient she was brilliant, very friendly and cheerful, she made us feel very special almost like one of her family! Food was of the highest standard and was always served by very polite, friendly staff. . The entertainment was good and very professional. Trips ashore were varied and interesting with plenty to choose from.Of course there will always be someone who complains about everything no-matter how good it is. This was our first cruise so do not have anything to compare it with but if anything could be any better please do let us know!! Thank you to everyone on the Magellan we will definately be sailing with you again! Read Less
6 Helpful Votes
Sail Date: July 2016
This was my first ever cruise. Chose this cruise because I was interested in visiting all the beautiful islands around Great Britain and it did not disappoint. In fact, it far exceeded my expectations. The service was excellent. The ... Read More
This was my first ever cruise. Chose this cruise because I was interested in visiting all the beautiful islands around Great Britain and it did not disappoint. In fact, it far exceeded my expectations. The service was excellent. The staff, without exception, were friendly and helpful and nothing too much trouble. The food was generous and delicious with such a good selection and something to suit everybody. We had booked a basic inner twin bedded cabin and could not fault it. The mattresses were good and there was more than enough hanging space in the wardrobes. It was kept immaculate for us. We very much appreciated the safety precautions (e.g. transferring from ship to tender). We much enjoyed the live singing and dancing after which we were shown to a dining table for eight and, luckily, we all got on so well. In fact, the evening meal became an enjoyable part of each day and we all agreed that it was a fantastic "bonus" and wished we could all do it again. All in all, will definitely sail with them again. Read Less
9 Helpful Votes
Sail Date: July 2016
we went on this cruise as it visited some of the Scottish Islands that my wife had never visited before. The magellan only holds1250 passenengers which is to me about the right number. The cabin was spacious and spotlessly clean likewise ... Read More
we went on this cruise as it visited some of the Scottish Islands that my wife had never visited before. The magellan only holds1250 passenengers which is to me about the right number. The cabin was spacious and spotlessly clean likewise the bathroom. The food was of a good quality and there was allways plenty of choice.All the members of staff could not do enough for you,and were very friendly into the bargain. The entertainment was also quite good. Each day there were various excursions although we did not go on many as we tend to do our own thing. I can highly recommend CMV to anybody who wants to go on a cruise and doesn't want to spend a fortune as the you get great value for your money. We have allready booked the next one.there are plenty of activities on board to keep you busy when you are at sea. Read Less
11 Helpful Votes
Sail Date: July 2016
Price - excellent. cleanliness - excellent. FOOD - EXCELLENT Staff and crew - excellent. cabin - excellent. shows - excellent. EMBARKATION AND DISEMBARKATION - EXCELLENT We are a couple who expect good service etc and we ... Read More
Price - excellent. cleanliness - excellent. FOOD - EXCELLENT Staff and crew - excellent. cabin - excellent. shows - excellent. EMBARKATION AND DISEMBARKATION - EXCELLENT We are a couple who expect good service etc and we certainly received it on this cruise. we have never come across such a courteous, happy crew. The shows were far better than we had experienced on our p&o cruise. In all a wonderful experience. Shore excursions - these were our only downside - we thought they were rather expensive. Our disembarkation was handled very swiftly - cases through in next to no time, trolleys at the ready, shuttle bus to the car park ready and waiting - away in just a few minutes. we accept we were lucky in being the "first colour" to be called. As we live in kent our journey home was just under the hour - joys of having tilbury so close. We would definately cruise with c&mv again. Read Less
9 Helpful Votes
Sail Date: July 2016
2 for one offer - had never cruised before, so paired up with friends who do cruise regularly. Some of your reviews seem a bit harsh and, had I seen them before booking, perhaps would have looked elsewhere. Just what do people expect for ... Read More
2 for one offer - had never cruised before, so paired up with friends who do cruise regularly. Some of your reviews seem a bit harsh and, had I seen them before booking, perhaps would have looked elsewhere. Just what do people expect for their money? The cabin, with double outside window was approaching the size of a good quality hotel, and the plumbing was better. Plenty of storage room, and everything worked. Our cabin steward, Vikki, was superb, as were our dining room stewards, Joseph and Mirena. All of the officers and deck staff were attentive and nothing was too much trouble. Health and safety attentiveness was first class, and the captain was both visible and accessible. The food was outstanding, and always available. Cleanliness was paramount. I can only speak for one excursion, as we normally 'did our own thing' but that was to Tresco, which normally charges £15 admission. The excursion cost £26 including guide and all boat transfers by local boat, so reasonably priced. And the evening entertainment was first-class. All in all, considered excellent value for money, and we'd definitely travel with this line and ship again. We purchased the DVD, which did not work when we got home. One phone call, and another was dispatched from the next port of call on the next cruise, with no hassle; again, a superb service and going the extra mile. Well done. Read Less
13 Helpful Votes
Sail Date: May 2016
Just returned from a great cruise with CMV to the Norwegian Fiords. A lovely ship very comfortable and even on the days at sea, it was always easy to find a seat or get served in the restaurants and bars. The ship was full yet never felt ... Read More
Just returned from a great cruise with CMV to the Norwegian Fiords. A lovely ship very comfortable and even on the days at sea, it was always easy to find a seat or get served in the restaurants and bars. The ship was full yet never felt it. The staff were always helpful and friendly and as with many cruises the only downside was fellow passeners who were rude and inconsiderate and lacked common courtsey, the staff dealt with such people magnificently. The food was superb in all restaurants, perhaps larger portions in the formal restaurants would be better - but hot nibbles were always brought around the show lounges and bars later on in the evening! There was entertainment to suit all tastes, great shows in the superb show lounge, popular music and quizzes in the main lounge and a delighful classical duo in the "quieter lounge." A special mention also for the guest lecturer who gave a great overview of the vikings and a very interesting lecture on his time in the Liverpool police. All the ports of call were stunning, pictures alone cannot convey the beauty of the Fiords and the excursion staff and guides were really knowledgeable. The only negative point was day one, Tilbury cruise terminal is rubbish - poor access, uncomfortable and a long walk to the ship. Also we experienced the same disasters as others have reported in attending our designated restuarant sitting on the first night, long delays and cold food, thankfully never happened again. Read Less
19 Helpful Votes
Sail Date: May 2016
I had read a lot of negative reviews about Cruise & Maritime and the vessel Magellan before my wife and I embarked on this, our first,cruise. I am pleased to say that any reservations I had were completely unfounded. Parking at Tilbury ... Read More
I had read a lot of negative reviews about Cruise & Maritime and the vessel Magellan before my wife and I embarked on this, our first,cruise. I am pleased to say that any reservations I had were completely unfounded. Parking at Tilbury was well organised and efficient as was the boarding and luggage handling. The food was excellent both in variety and quality in the restaurants and the bistro. The inside cabin was spacious and kept immaculately clean and well stocked with toiletries by our steward Imam. We slept well and were not aware of any noise or vibration as reported by other commentators. Imam and the rest of the multi-national crew were superb. Courteous, helpful, obliging are words that come to mind. The Magellan is a smaller cruise ship and doesn't have all the bells, whistles and shopping malls of the mega cruise liners afloat today. But we didn't want a floating Disneyland. What the Magellan does have are comfortable lounges and bars (with very reasonable prices) and good entertainment every evening plus a casino if you fancy your luck. The vessel has a homely feel to it which we much prefer to the floating city type of vessel with its 3000 plus inhabitants including noisy children. The other passengers on the cruise were mainly British and there are no children allowed on this vessel which, and I am a father and grandfather and love my kids, was a real blessing.The Norwegian fjiords were wonderful and the shore visits interesting and not rushed. What I remember most is the hardworking and always pleasant crew members from many different parts of the world who made this cruise a success. We shall travel with Cruise & Maritime again and certainly on the Magellan again. Ignore the critics; if you are thinking of joining the Magellan or other Cruise & Maritime vessel for a cruise my advice is do not hesitate. Read Less
9 Helpful Votes
Sail Date: May 2016
1 night cruise from Newcastle to Tilbury to experience the ship. It's nice but as some said doesn't have any WOW factors. The restaurants and food was excellent. There was plenty of room in the show theatre. There was only 1 ... Read More
1 night cruise from Newcastle to Tilbury to experience the ship. It's nice but as some said doesn't have any WOW factors. The restaurants and food was excellent. There was plenty of room in the show theatre. There was only 1 showing and I think as people had seen it before many didn't bother. The entertainment staff put a lot of energy and effort into the Around the World show. Not enough seats in the lounge for the "cabaret" performance so can't comment on that. Cabin was nice and spacious, as was the shower. However, I've never heard such noisy air conditioning and you can't adjust it/turn it off. Really loud. Could also hear next doors tv and them coughing at night. I'd definitely take earplugs if I went on again. No tea/coffee making facilities in room and though tea and coffee are free 24 hours a day I like to have a cup when I wake up rather than going up on deck to drink it/bring it down to the cabin. We used the gym which was adequate and we were the only ones in there. Shame there's no outdoor sports facilities. Check in was slow, despite being given a time to arrive/embark it was at least an hour behind. Hopefully better when on a proper cruise. Still it was a great opportunity to get to know the ship. Some of the paperwork Cruise & Maritime sent was confusing (eg no luggage labels yet mentioning them, not clear if hand luggage in or carry it on yourself (it's actually the latter). Car parking instructions unclear. All meant 2 phone calls to query it. Read Less
11 Helpful Votes
Sail Date: May 2016
The itinerary was ideal for us and Newcastle was easy to get to from home. Embarkation was easy and we were quickly reunited with our luggage. Cabin 5009 had a porthole rather than a window but as it was an upgrade from an inside one ... Read More
The itinerary was ideal for us and Newcastle was easy to get to from home. Embarkation was easy and we were quickly reunited with our luggage. Cabin 5009 had a porthole rather than a window but as it was an upgrade from an inside one this was not a problem. Plenty of storage space and 2 comfortable single beds in a "L" configuration. Bathroom was small but acceptable. Cabin steward excellent. No noise problem for this cabin. Food was OK in the Kensington restaurant. The self service one on deck 10 was acceptable but could get crowded. We enjoyed a night at the chef's table where the dishes were up to West End standard and the wine was free flowing. We enjoyed all the ports but only used the CMV tours in St Petersburg as we had not got a Russian visa. Entertainment was good with at least one excellent singer, good dancers and a violinist who was great to listen to and look at. For the price it was a great voyage. Read Less
19 Helpful Votes
Sail Date: April 2016
Cruise to Iceland on Magellan. As usual really enjoyed it and met some very nice people on board. Sadly there were the usual moaners, mostly about the food. If I have any criticism personally, it might have been slightly over salted for ... Read More
Cruise to Iceland on Magellan. As usual really enjoyed it and met some very nice people on board. Sadly there were the usual moaners, mostly about the food. If I have any criticism personally, it might have been slightly over salted for some people's tastes, but I found it just perfect. My cabin was large and roomy, best showers of any ship I have been on and I have been on quite a few. All kept spotless by lovely cheery staff smiling and chatting even though they seem to do very long shifts. The weather was very rough but you don't go to Iceland for 30 degree heat and a suntan. Although some passengers never cease to amaze me as one woman thought she could be out on deck sunning herself and the brochure was misleading showing blue skies! The lectures were very good being varied and entitled living on Scottish Lighthouses, Van Gogh Sunflowers and The Aurora Borialis, saw a great film as well - Bridge of Spies. The scenery was spectacular and unfortunately a bad trip for quite a few passengers who were airlifted off the ship and ambulances waiting at quayside to take them to Hospital, however this was quite thrilling to watch for the rest of us and I hope all are well on the road to recovery by now. Going back to other reviewers moaning about the food, I'd like to know what they eat at home or in UK restaurants. There was always a choice of 4 to 5 starters, two soups, two salads, 4 to 5 main courses, 3 to 4 desserts, cheese and biscuits and coffee or tea to finish. The soups may have been on the thin side, however if you can manage 5 courses stating with a hearty lentil and bacon, then you are doing well. Choices included venison, halibut, lemon sole, ginger chicken, the pistachio ice cream was fabulous. Bear in mind this is a very reasonably priced cruise, you can't expect the same as Crystal or Seaborne. Go with that in mind and you will have a great time. Read Less
10 Helpful Votes
Sail Date: April 2016
We actually embarked in Dundee but it doesn't show on the options.This is a great holiday for those over forty.The ship was kept immaculate the staff were attentive and the food was abundant and very appetising. The Waldorf restaurant ... Read More
We actually embarked in Dundee but it doesn't show on the options.This is a great holiday for those over forty.The ship was kept immaculate the staff were attentive and the food was abundant and very appetising. The Waldorf restaurant served 5 course dinners with coffee with several choices for each course. If you do not like dressing for dinner you can go to Raffles which is buffet style. We went there for breakfast and lunch great choice and very tasty. Afternoon tea is also served there with sandwiches and cakes. If you are still hungry after this they had a chocolate buffet one night with magnificent sculpture in chocolate and a gala buffet on another with savoury treats. This was the friendliest cruise we have been on being mostly Geordies and Scots no airs and graces although plenty of opportunity to dress up. Drinks are reasonably priced entertainment was of a good standard the onboard entertainment team and orchestra put on a different performance each night. Alan Wright the speaker did several talks and was very entertaining and Alan Brown the comedian did make me laugh. The disco was great playing mostly 60's and 70's music. The best thing was no kids! Had a different cocktail every day the CMV is to die for. The only minus was the excursions in Norway they are not very exciting but the scenery is fantastic. It is very expensive in Norway you need a gold card to buy anything. If you go at this time of the year it is very cold and you do need to take appropriate clothing. I highly recommend this cruise line and will try them again somewhere warmer. Read Less
8 Helpful Votes
Sail Date: April 2016
I had read the reviews for the Christmas cruise which Magellan did and I was very close to cancelling our cruise, however we decided to make our own minds up on CMV. The entire experience was excellent, if there was any minus point at ... Read More
I had read the reviews for the Christmas cruise which Magellan did and I was very close to cancelling our cruise, however we decided to make our own minds up on CMV. The entire experience was excellent, if there was any minus point at all it was that the hairdryer wasn't as powerful as I would have liked. The Embarkation process was flawless, they took the cases from our car in the car park and we were able to board the ship at the time that was stated on the tickets, so don't bother arriving early, they stick to times. The cabin was more spacious than I expected and was warm and comfortable, the heating is controlled in the ceiling. Everything was clean and tidy from the cabins to the ship. The food in the buffet is really good, there is everything you could want at breakfast and the curry served one lunchtime was second to none. There is a wide range of dishes. The main dining room was lovely and the waiters are polite and helpful, again food was excellent. The drinks package is worth every penny of the £17 pppn as a glass of wine is £5. In the package you can have beer, cocktails, wine, shorts etc but not Baileys/Irish Coffee. The ship felt stable at all times and I never saw any leaks at all. Two of the lifts were still not working but there were never any queues at the others. It didn't cause any problems. The disembarkation process was even better than embarkation, we sat in the bar until we were called, disembarked, got on a shuttle bus to the car park then located our luggage easily as it was in rows of deck numbers. It was flawless and very well organised. I would recommend CMV to anyone, great value, excellent food and staff. well done! Read Less
9 Helpful Votes
Sail Date: April 2016
i was on the 'magellan' for the norwegian fjords cruise and as it was my first cruise i was a bit apprehensive, this apprehension disappeared as soon as i boarded and was met by friendly, polite and helpful crew members. i ... Read More
i was on the 'magellan' for the norwegian fjords cruise and as it was my first cruise i was a bit apprehensive, this apprehension disappeared as soon as i boarded and was met by friendly, polite and helpful crew members. i only wanted to see the fjords and visit bergen but the whole trip was wonderful. spotless cabin, excellent food with first class service, many on-board activities and very good entertainment. the bridge tour was interesting and amusing with a captain who took time to explain various questions with good humour even tho he must hear the same things regularly. my only complaint was i lost 30 quid playing roulette! the scenery was breathtaking and bergen is a beautiful city. i will certainly go cruising in the near future. overall, a wonderful experience. i have never thought of myself as a good mixer as my scottish borders accent is difficult to leave behind but again this was unfounded as i met some interesting characters from all over. on the days at sea i went to listen to the guest speaker's lectures on vikings, norwegian folklore and the voyages of ferdinand magellan which were both informative and witty, presented by a big cheery guy called alan wright. the evening shows were brilliant, colourful and very professionally put together. i also saw a comedian who went through his very funny show without one swear word or toilet humour that sadly is commonplace with so many 'entertainers'. thank you to all concerned for making a holiday that i'll remember for a long time. spoilt rotten for a week and i loved it! Read Less
11 Helpful Votes
Sail Date: March 2016
We chose this cruise because we had always wanted to visit the Norwegian Fjords. We got a buy one get one free offer. The facilities on the ship were excellent. It was all very clean. The food choice was amazing and the staff were very ... Read More
We chose this cruise because we had always wanted to visit the Norwegian Fjords. We got a buy one get one free offer. The facilities on the ship were excellent. It was all very clean. The food choice was amazing and the staff were very friendly and polite! The entertainment was brilliant and the comedian was very good indeed. I'd never had a cocktail before, but now I think that they're lovely!! The musical entertainment was superb, especially the pianist and the violinist. There was also a large number of shore excursions to choose from. The guides were very knowledgeable and friendly. The Captain went around and spoke to people, which we thought was very nice and he seemed a really nice guy. All of the staff worked incredibly hard and they were always very attentive and smartly dressed. All in all a superb cruising experience and we would go again! Read Less
47 Helpful Votes
Sail Date: March 2016
Having spent a lifetime sailing and never having seen the point of cruising in a big ship my wife finally persuaded me that is what we were going to do. She had enjoyed Christmas shopping trip on Marco Polo with a friend and was keen to ... Read More
Having spent a lifetime sailing and never having seen the point of cruising in a big ship my wife finally persuaded me that is what we were going to do. She had enjoyed Christmas shopping trip on Marco Polo with a friend and was keen to see the fjords so I read the reviews of Magellan and having enjoyed a tremendous week I have come to the conclusion that the detrimental reviews are more about the reviewer than the ship. We met several people who seemed to be there just to moan and that was before they had even boarded Fortunately we didn't have to eat with them. Yes Magellan rolls when the sea is rough, so does everything else that floats, some more than others. I forgot to unscrew the inclinometer from my own boat and take it but I didn't notice a permanent list or anything more than the usual heel in the wind and when she navigated tight bends. Yes she is an elderly lady but she is kept beautifully clean and the crew were marvellous. Nothing appeared to be too much for them. The cabin was spotless, the odd creak from a ship underway doesn't keep me awake. I rate excellent based on what I pay and CMV give tremendous value for money. The Port of Tilbury does have more than a few problems none of which are in CMV's control. It is very convenient for us as we live on the Essex Coast and no doubt for the millions of others living close to London but access by road can be a problem so allow plenty of time. Would we sail on Magellan again - we have already booked. Read Less
35 Helpful Votes
Sail Date: March 2016
Four of us booked a Fjord cruise having never cruised before, we were a little worried by the varying reviews on the Magellan, however all we can do is give our honest opinion....we loved it. On arrival at tilbury there was a little bit of ... Read More
Four of us booked a Fjord cruise having never cruised before, we were a little worried by the varying reviews on the Magellan, however all we can do is give our honest opinion....we loved it. On arrival at tilbury there was a little bit of a hold up as the last trip had arrived back late so there was a two hour of the ship trying to play catch up. After that slight hiccup everything was super. Our cabin, an inner was roomy, very comfortable beds, plenty of wardrobe and drawer space and the bathroom a decent size. The food on the ship was lovely, though we heard grumbling a of 'small portions' there was 5 courses every evening...how much do people really want to eat. Breakfast, plenty of choice from continental to full English. Breakfast not being long over then lunch, again something for everyone. Afternoon tea from 3ish...who could possibly eat any more? The staff on board we met were all very friendly, happy to chat and a pleasure to talk to. We were undecided as to take the drinks package...we did and when we cruise again we would probably not use the drinks package as the drinks were on par with UK pub prices. So unless you drink quite a lot, it's probably cheaper to pay for drinks as you go. We took a couple of the trips, but we all felt that the trips we took, could have been booked and arrange very easily independently, just do a bit of homework before you travel. Around the ship all he areas are spotlessly clean, there seems to be a staff member cleaning all the time. The ship,is immaculate. Not really sure why the ratings are only three star...we will certainly book again...loved every moment....well done! Don't worry about the negative reviews on the Magellan....we loved it! Read Less
5 Helpful Votes
Sail Date: March 2016
On a previous cruise with Cruise and Maritime (Marco Polo) we found the service and the attitude of all staff friendly and helpful. food was good and the general atmosphere pleasant and accommodating. The experience on the Magellan was ... Read More
On a previous cruise with Cruise and Maritime (Marco Polo) we found the service and the attitude of all staff friendly and helpful. food was good and the general atmosphere pleasant and accommodating. The experience on the Magellan was the same. We would cruise with them anytime. The cruise was also excellently priced - much less than many others for the same destinations. The entertainment was geared to the people who were on board and the standard of performance and presentation compares with the best in the entertainment world. The ship is well presented, facilities on board were of a very high standard. The attenton given to hygiene was meticulous and ensured that there was no illness on board as experienced by other shipping lines. The staff kept us well informed about the venues we were about to visit and made sure that procedures were well explained so as to ensure timely arrivals and departures. Very enjoyable experience. Read Less
14 Helpful Votes
Sail Date: March 2016
We have recently returned from a cruise from TILBURY to the Canary Is. Lisbon Gib and Madeira on the Magellen. All up, I suppose the whole thing prob cost about £1000pp to include upgraded inside cabin, drinks package, parking at Tilbury, ... Read More
We have recently returned from a cruise from TILBURY to the Canary Is. Lisbon Gib and Madeira on the Magellen. All up, I suppose the whole thing prob cost about £1000pp to include upgraded inside cabin, drinks package, parking at Tilbury, tips etc. We had on offer: a child free enviroment, four meals a day, three served at a table, bedroom and bathroom cleaned, transported to various countries/ locations, shows every night, entertainment pool side, quizzes, bars galore, lectures, a library , fabulous friendly helpful staff, a great fun Captain and a wonderful selection of people to pal up with or not depending on your choice. So if anyone can tell me better value for money - I'll book it! Thoroughly enjoyed our time on board!! Read Less
22 Helpful Votes
Sail Date: March 2016
We're do I start to payed just over 650 each for a large inside cabin crew which was spotless our cabin girl elana was great cabin number 7092 so a good start to holiday ok the magellan is a old lady of the sea which gives you her ... Read More
We're do I start to payed just over 650 each for a large inside cabin crew which was spotless our cabin girl elana was great cabin number 7092 so a good start to holiday ok the magellan is a old lady of the sea which gives you her lots of charm. as for the food it was realy very good the waiters and the chefs and we're first time class. The entertainment industry run by Johnathan and his team work in endless to entertain you plus a classical duo guest guest comedian and and opera singer and speakers and there was always something to do. We met at some lovely to people who and there were a few tears on the last day. On a negative note the passengers are a little on the older generation side which is nothing wrong with that but did a lot of complaining about silly little things instead of of looking for a the good things. Then there is was the young at heart that were having a good time whatever. Anyway thats it thank you to all the crew and to cruise and maritime a realy excellent cruise and I forgot to mention the drinks and package which is really good value for money even if if you're only a average drinker served by the hard working bar and restaurant waiting for staff Read Less
18 Helpful Votes
Sail Date: March 2016
There was no doubt about it, the reviews we read were awful, but I think it must have been some other ship the reviews were about. As an experienced cruiser I can say that the ship was spotless, the crew delightful in every way, and the ... Read More
There was no doubt about it, the reviews we read were awful, but I think it must have been some other ship the reviews were about. As an experienced cruiser I can say that the ship was spotless, the crew delightful in every way, and the food was excellent considering the price. The drinks were an excellent price and we were glad that we did not take the package. We reached every destination on time, the 2 excursions we took were well worth the money. Our stateroom was roomy, with plenty of storage space, the lounges were good, we enjoyed the quiz, the library, full of good books. Pleasant shops, and a casino area which we did not use. The only drawback was the timing of the entertainments as it was all over by the time the second sitting had finished dinner. It might be a thought to put a classic film on in the superb theatre for the late diners. Embarking and disembarking were done with the minimum of fuss - a problem going through central London by coach but that is par for the course. I contracted an infection as did others on board, which was treated quickly and efficiently by the medical staff - many thanks. One small gripe, due to a mishap with no fault to the serving staff, a whole tray of salads was split on me, the management were reluctant in offering compensation ,though they washed my garments (which came back discoloured). Read Less
18 Helpful Votes
Sail Date: March 2016
I'm a seasoned cruiser and surprised even myself on the last day of the cruise when asked "which is the best cruise you have been on?" I replied "this one". The reason is simple. The itinerary. Not only did were ... Read More
I'm a seasoned cruiser and surprised even myself on the last day of the cruise when asked "which is the best cruise you have been on?" I replied "this one". The reason is simple. The itinerary. Not only did were we lucky enough to see one of the best showings of the Northern Lights, we received a free cabin upgrade, fabulous weather, had brilliant table guests at dinner, saw a whale swim alongside in the North Atlantic and we won the bingo! Topped off with a superb price, decent (though not amazing) food, enjoyable entertainment, lovely attentive staff and a spacious and immaculately kept cabin. This cruise is about value for money. You don't need a huge, fancy, glitzy ship when you are not going to be on board the whole time. The trips organised by Cruise & Maritime were superb. You always pay more when booking on board but I think it's worth every penny. Much less hassle and excellent guides. The Orkneys was our surprise of the trip, absolutely incredible history at Skara Brae. DO NOT MISS IT!!! Thanks to CMV and all their staff for a brilliant holiday. Read Less
23 Helpful Votes
Sail Date: February 2016
As this was our first cruise we were very apprehensive, especially when seeing the very mixed reviews previously, however, we can honestly say the experience was thoroughly enjoyable. We took out the drinks package, but in all honesty ... Read More
As this was our first cruise we were very apprehensive, especially when seeing the very mixed reviews previously, however, we can honestly say the experience was thoroughly enjoyable. We took out the drinks package, but in all honesty if you are not big drinkers, (as we are not) it was not worth it, the drinks were reasonably priced eg, £3.20 for a large larger/beer, £5.00 for a large glass of wine to have with dinner. The staff were polite and efficient, entertainment was good, with a variety of options available during the day, lectures, craft, sport, games but to name a few. The entertainment staff were friendly and professional. It was a shame to hear others complaining about the portion sizes at evening Dinner, the portions were sufficient, bearing in mind you could have a 4 course option every evening. For those wanting "larger portions" then the "all you can eat" Raffles buffet would have been the right option!! On the point of Raffles!!, it was difficult to get a seat on occasions, this was predominantly due to the fact that once guests had eaten they remained at the tables, chatting, most annoying when they can see other guests struggling to find seat to have their meals. This was not a fault of the ship/crew, but other inconsiderate diners!! There was a daily bulletin providing all the information you needed for the following day, this was clearly set out and easy to follow. Excursions: now these were expensive and how the company had the "cheek" to charge the prices they did for some of the excursions amazes me. The stop off destinations were very scenic and nice places to visit, it was a shame the Northern Lights were a little elusive, but alas they can not be ordered to show when you are there!! This however did not take away the enjoyment of the cruise. Would we go on another cruise - Yes Would we go back on the Magellan - Yes Read Less
8 Helpful Votes
Sail Date: January 2016
I have read some of the reviews and I wonder if the reviewers travelled on the same ship as myself. This was an excellent cruise visiting some interesting ports. I am not a hardened cruiser and possibly this is the last cruise that I ... Read More
I have read some of the reviews and I wonder if the reviewers travelled on the same ship as myself. This was an excellent cruise visiting some interesting ports. I am not a hardened cruiser and possibly this is the last cruise that I will take simply because I have visited most of the places accessible by cruise ships that I want to visit. I prefer Adventure Travel. The comments about the list of the ship were correct but never of any problem and if you cross the North Atlantic in mid-Winter then you must expect rough weather and the ship responded accordingly. We did have a severe turn in the Amazon which resulted in the breaking of plates and having spoken to a retired Naval Officer who was a passenger, he said that this could well have been caused by a sudden change of direction and it should be remembered that the ship was under the control of the Brazilian Pilots at that time. I did not participate in the Bequia excursion but I agree with the complaints on the beach transfer excursion. I walked to the beach in fifteen minutes. The excursions I undertook were good and I had no complaints and the Amazonian Experience was excellent. There was several tendering ports and the crew had some difficult sea conditions particularly at Isle d'Salut and they dealt with these admirably and I wrote a letter to the Cruise Director asking him to give the crews my thanks for their good work in difficult circumstances. I refused to use the lifts so cannot make any comment except to say that many of the lift users should have tried the stairs and had some exercise. Evening entertainment was good with some exceptions and the films shown were a contrast. The Entertainment Team were hard working and were often seen on other duties. The best cabin that I have had on a cruise ship with an excellent steward Min who is now taking a well earned holiday home in Myanmar. Read Less
24 Helpful Votes
Sail Date: January 2016
I sometime wonder if the reviewers had been on the same ship as myself because I found this cruise to be very enjoyable and took me to those places that I had wished to visit in the past and the programme of visits was perfect. The ship ... Read More
I sometime wonder if the reviewers had been on the same ship as myself because I found this cruise to be very enjoyable and took me to those places that I had wished to visit in the past and the programme of visits was perfect. The ship is old and well travelled but one passenger was overheard in saying that they had never travelled on such a clean ship. The crew were constantly cleaning and the use of hand sanitisers was required whenever you entered the restaurants. My cabin 6087 was the largest I had ever had and was kept spotlessly clean by Kway Min OO who is now having a well earned holiday in Myanmar. The Cabin was well appointed. Check-in was straightforward following an easy twenty minute walk from Tilbury Town Station and was ahead of schedule in spite of the ship arriving in Tilbury later than planned. I only cruise to see places that I wish to travel to so am not a hardened cruiser and this cruise took me one thousand miles up the Amazon to Manaus which is a fascinating city although as some passengers found to their cost, it has a violent undertone. The excursion that I took from Manaus, Amazonian Experience was excellent and I had no complaints on any of the excursions although I fully appreciate the annoyance of those who did the beach transfer on Bequia to a beach just fifteen minutes walk from the landing stage. The crew were excellent although I did have some reservations about the attitude of the waiters. The tender crews had some difficult work to do at times and they should be complimented for their work on Isle d' Salut where there was a heavy swell but they ensured that all passengers who wished to go ashore did so in as great a comfort as was possible. One reviewer has commented about the sudden violent vibration when we were travelling up the Amazon and has said that it must have been caused by the ship hitting a sandbank and dismissing the Cruise Director's comment that it was caused by a sudden change of course. I spoke to a retired Naval Officer just after this incident and he had said that the incident could well have been caused by a sudden change of course and it should be remembered that the ship was under the control of the Brazilian Pilots at that time. Overall, this was an excellent trip and as one reviewer has said too many passengers want Cunard standards at CMV prices. Read Less
18 Helpful Votes
Sail Date: January 2016
I have just returned from MV Magellan’s cruise to the Amazon, West Indies and the Azores. I wanted to share my experiences with you and to thank you so much for the trip of a lifetime. I took my late husband’s niece with me; for ... Read More
I have just returned from MV Magellan’s cruise to the Amazon, West Indies and the Azores. I wanted to share my experiences with you and to thank you so much for the trip of a lifetime. I took my late husband’s niece with me; for company. She is about to turn 43 so lowered the average age of the passengers by about 90%! She is full of life and energy and impressed everyone from the Cook to the Captain. She certainly ensured that I had a wonderful time as I hung grimly onto her coat-tails and enjoyed the ride. There were a number of people who did nothing but moan but I suspect that the majority of them moan for England. When I book my next cruise, please can you weed out moaning passengers in order to make my voyage more enjoyable. We all know Magellan is not looking her best at present but as she is due for a refit she should emerge with the majority of her problems behind her. I think my only comment is that she is looking a little tired and needs some attention to her plumbing and leaks but no doubt, those things will be addressed. I shall start with the unpleasant things that happened to me and get them out of the way: on leaving Lisbon, in the teeth of a gale, I succumbed to the dreaded D&V lurgy. Being flung around the bathroom as the ship pitched and rolled while suffering is not a memory I wish to dwell on. On alerting Reception to my illness, the situation was instantly taken in hand. Two spacemen turned up shrink-wrapped in plastic with every cleaning agent and gadget known to man. Under the tutelage of the lovely Head Housekeeper, they proceeded to restore health and sanity to the cabin all the while reassuring me that I was not a nuisance, couldn’t help it and they were there to make it better. They did. Such lovely boys: their mummies would be proud of their professional approach and their kindness. Two days later when we were due to be released from our confinement, my niece went down with it so we were incarcerated under the same strict conditions for another two days. You can imagine our joy at being able to see the outside world again and have normal food . One of the most pleasing aspects was the attention given to hygiene in all the public areas: there were always members of the housekeeping team scrubbing, rubbing and polishing to prevent illness being passed from one person to another. What a shame that so many passengers failed to follow the same protocols and failed to protect fellow passengers with their indifference to handwashing and sanitising, not to mention filling their water bottles from the machines in Raffles. No wonder the bugs spread. We were warned about thieves and muggers in Manaus and it soon became obvious that the ship’s company and passengers were being targeted; such a shame when the town needs all the tourism it can get. Horrid stuff over; now down to the sheer pleasure of the cruise. Where to start: the food was good with plenty of choice and really, if there was nothing appealing on the menu for the evening meal, that has to be down to the individual. Having had a tour of the galley (at the end of the cruise when we had dinner at the Chef’s Table) I understood better the constraints under which the catering staff work and indeed, am very impressed with their achievements. Well done, chaps. This leads me on to the crew in general. What a fantastic set of lads and lasses. They were always, without exception, helpful, kind and willing. There were several I would happily take home with me as I am sure they would look after me much better than I look after myself. Even when the dreaded bugs struck, there they were with their precious time off cancelled, making sure we had food to eat and things to drink, probably far more than the majority of us either needed or wanted but heyho, life on board ship tends to centre around food. They still kept smiling. Wherever, one encountered staff be it in the bars, restaurants, corridors, cabins, we were always met with courteous greetings and smiles as well as excellent service. The entertainment provided was varied and fun; it may not have catered for all tastes all of the time but it certainly covered most of it for most of the time. What more can they do with such a varied clientele? The dancers were simply fantastic and the singers terrific. I thoroughly enjoyed the shows I watched. As for the lectures, Louise Bonner has to be the star of the show: her knowledge, her variety of subject matter and her entertaining delivery made listening to her a sheer pleasure as well as being so informative. I’d do the cruise again just to listen to her. I had some amazing experiences while taking part in the excursions. I’ve never snorkelled before; now I’ve learnt to do it, swum with turtles and enjoyed watching a variety of fish as I swam over the reefs. Amazing. My only complaint about excursions is that I needed to cut myself into about three pieces so that I could do more of them. Can I suggest, that when you call in at St Lucia, passengers are enabled to do the aerial tram ride and the zip wire ride; they are side by side. I begged, pleaded, promised the earth but to no avail! The memory of the animals and birds I saw, the beautiful scenery not to mention the warmth, blue sky and sea, delightful people and different surroundings will stay with me for the rest of my lifetime. What a good thing I kept a journal and took a ton of photographs. I shall be able to bore for Britain for the next year or two. Having had a quick look at the Cruise Critic website, I was amused to see comments about the gales. The poor Captain might be the chap in charge but even he can’t control the weather and I thought he did very well to outrun the storm on the way home. All credit to him. As for the ship listing, my secret mole (another passenger who had spent 20 years in the Navy) explained to me that the degree of listing to starboard was between 10 and 20 and was due to not having the stabilisers in use at that time plus the huge volume of fluids sloshing around in the bilges being pumped gently from one tank to another in order to maintain the level of the ship. I am sure both the Captain and my friend Ian would have been delighted with the Captain’s Q and A session where someone asked the exact same question and Captain Nikos repeated almost word for word the explanation I had been given earlier. What a relief that they both got it right! As for the huge bang while coming back down the Amazon, it was clear that we had hit a log, a not uncommon hazard in those waters and there was no harm done but of course, the doom and gloom merchants had a field day. On the personal front, my niece and I were invited to the Sailaway Bridge Party on leaving Iles du Salut. The guests consisted of those passengers who had suffered at the hands of the muggers in Manaus and those who had been inconvenienced by Magellan’s, ahem, deficiencies... What a fun evening we had, sitting in the Captain’s chair, wearing his hat and taking silly photos. It was a charming and thoughtful way of “kissing it better” on the part of Captain Nikos and it was much appreciated by all of us there. Even better, we were then invited to the Captain’s Table, a new experience for me and one unlikely to be repeated. That was very special. Thank you to all concerned. Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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