76 Cruise & Maritime Voyages Magellan Cruise Reviews

We have recently returned from CMV's cruise of European cities. The ship looked inviting with attractive public rooms and a clean cabin with ample storage space. Unfortunately the cabin and public rooms were very cold with cold air ... Read More
We have recently returned from CMV's cruise of European cities. The ship looked inviting with attractive public rooms and a clean cabin with ample storage space. Unfortunately the cabin and public rooms were very cold with cold air conditioning blasting out in October in the North Sea! Complaints from many of the passengers brought about no noticeable improvement or explanation. The corridors seemed to be heated but nowhere else. So I would definitely not recommend this for any winter cruises. Another issue with the ship was the food. Although the breakfasts were quite good the main courses of lunch and dinner were generally poor and often garnished with a highly unpleasant gravy or sauce that tasted as if it came from a packet. Desserts were unimaginative and unappetising. While I am aware that this was a budget priced cruise it was disappointing. It seems standards have slipped since we first went on a CMV cruise five years ago. Perhaps the management should be less absorbed with expanding their portfolio and more with improving standards on their existing ships. The service in the dining room was very good, also the cabin steward. Service in the bars was perfunctory and joyless. The entertainment in the show lounge was very good. Arrangements at the ports of call were efficient, however this was cancelled out by the complete chaos and ineptitude of the arrangements at Tilbury, particularly in regard to shuttling passengers to the car parks. All in all it was not an experience to encourage a repeat cruise on this ship Read Less
Sail Date October 2017
We chose this cruise because it left from a local port(Dundee) in Scotland,the price also influenced the choice.Embarkation went very well,we were shown to our cabin without delay,and the cabin was as we expected,plenty of storage clean ... Read More
We chose this cruise because it left from a local port(Dundee) in Scotland,the price also influenced the choice.Embarkation went very well,we were shown to our cabin without delay,and the cabin was as we expected,plenty of storage clean and tidy.Unfortunately it all went downhill from there on.Starting with breakfast,one of the two main restaurants closes at nine and the other at nine thirty,which meant that the bistro was very busy,which meant no seats no cups at times surly staff and had to be closed completely on the day of disembarkation,If the main dining rooms were kept open say to ten am all this frustration could be avoided.The ship is very noisy in most of the public places particularly the captains club,and Sinatras bar,the ship was very crowded and it was difficult to find seats at times,the entertainment was pretty hopeless,the duo in the captains club were pretty dire,the main entertainers were slightly better,but not to the standard we have been used to on earlier cruises.Again I come to noise this time in our cabin 5135( which we were upgraded to)was really loud,like something banging on the out side of the hull,so not very relaxing,infact there was nothing relaxing about this cruise,an experience I would not wish on anyone.Disembarkation was very slow due to the incline of the ramp and the average age of the passengers,very dangerous to say the least.To sum up,very noisy,overcrowding leading to lack of seating,poor entertainment,food not the best.Never Again Read Less
Sail Date September 2017
We have just returned from a seven night cruise to the Fjiords on the Magellan. Let me start by saying that if it had been my first cruise it would also have been my last. The ship should be re-named the Sloop John B (the worst ship I have ... Read More
We have just returned from a seven night cruise to the Fjiords on the Magellan. Let me start by saying that if it had been my first cruise it would also have been my last. The ship should be re-named the Sloop John B (the worst ship I have ever been on according to the Beach Boys). To begin with we had the usual muster and instructions on what to do if the alarm sounded.. I am not being flippant when I say that the drill script must have been written by the Chuckle Brothers for a carry on film. Firstly we had our instructions...'When the alarm sounds, go to your cabins and get your lifejackets, warm clothing and any medicine you need and make your way to your muster point. We were on deck 6 and muster was on deck 8. We then donned our lifejackets and were told to put one hand on the shoulder of the person in front and we did a 200 people conga up a flight of stairs on the open deck to our point of exit. I use this phrase as lifeboats were never mentioned. Next we were told that if we had to abandon ship then we should jump but keep our legs together and have one arm across our chests and hold our noses and mouth. We should only jump a maximum of about three metres. Now I am not a mathematician but that would mean the ship would have to sink about 4 or 5 decks before we could jump. Now, considering that there were dozens of wheelchair users and limited mobility people, how do they go several floors down, then up and then climb a flight of stairs as we were informed the lifts would not be working. We took over ten minutes to go to our cabin and climb two flights of (steep) stairs. The average age of cruisers was about 70+ so I doubt any of these instructions we received were possible. Also we realised on our first day that we could not have a kettle in our cabin. We were emphatically told it was a Health and Safety matter. As it turns out cabins above grade 9 have kettles. This means that either the cruise company only cares about the lower rate passengers and not those who pay more, which would seem to be against the H&S rules OR reception were lying and it was about how much you paid! I wonder which it is? Another negative point was the disembarkation, a total fiasco. We had to vacate our cabin at 6am having put our luggage out before midnight. At 6am we left the cabin and went to the lift area to find it was full of cases stacked up and a notice that the lifts were being used for luggage only. The four flights of stairs were chockerblock with over 1,000 people going to the dining rooms. Wheelchair users had no chance. We reached the dining room after about 30 mins to find it so full that there were no chairs, windowsill places, cups, glasses and very little food left. We eventually got some toast and a cup of tea which we had to take outside. Other faults were that there was nowhere to buy a bottle of juice to take to your room (though we purchased some ashore) and nowhere to be found to obtain the advertised 24 hr snacks though some chicken nuggets were brought round in one bar about 10.30. The juice machines only had cold water after breakfast when the orange juice and grapefruit juice were halted. We also reported dirty cups and napkins regularly. Now for the positives. The entertainment was good. The food was reasonable but with limited choices. The cabin was ok but very noisy as the ship, being very old, creaked a lot. Some of the bed linen was not as clean as it should have been and the toilet basin and mirror above actually moved as it was on a hinge. I cannot say much about the shore excursions as it was mainly heavy rain ,though this cannot be blamed on the Cruise line. It was a shame as Flam looked nice but Bergen was a waste of time (and it had an international cycle event which meant many roads were closed. It looked a bit run down anyway. All in all, a very disappointing experience never to be repeated. A thought did occur that the reason for a ridiculous early rise at the end was because, unlike many cruises where you arrive at about 5am and the ship empties and fills leaving about 6pm the Magellan was sailing again at 1.30 pm, meaning the customers had to be shunted o as quickly as possible to allow money grabbing to triumph. Read Less
Sail Date September 2017
This was our first cruise and we were so looking forward to it. The food was great as were the excursions, but regrettably that was the only positive points I can make as our cruise was ruined by the points below and the lack of ... Read More
This was our first cruise and we were so looking forward to it. The food was great as were the excursions, but regrettably that was the only positive points I can make as our cruise was ruined by the points below and the lack of understanding and response by Cruise & Maritime. No compensation - just money off another cruise with them!!!!!! For the first 36 hours after boarding the ship we were unable to use the toilet in our suite as it was blocked as indeed was the rest of our deck. Once the initial blockage had been cleared, several hours later the toilet bowl filled with waste and upon seeing this we contacted reception and a plumber was sent up. The plumber then accused us of putting inappropriate products down the toilet which we had not done and we were offended by his attitude. We contacted an officer nearby who apologised to us, however, the remainder of the cruise was spoilt by the constant aroma of sewage in the bathroom. On the first day at sea, we had 2 crew personnel in overalls scraping and painting directly adjacent to our balcony which was both noisy and intrusive. On a later date, we were subject to one of the crew scraping paint on the canopy above us with debris being blown onto our balcony and into the suite rendering the balcony unusable for that period. Finally, when we had docked in Newcastle and it being our last day on board, we ordered breakfast as usual with the intention of eating it outside in the sunshine. After pulling back the curtains before 9 am, we were greeted by 2 crew members and a large hosepipe. The crew had removed the dividers between he balconies and were proceeding to wash the balcony deck and rails. Again preventing us from using this space. Finally, and most seriously, we had a defective Jacuzzi bath for the first 9 days of a 14 day cruise. We selected a Junior Suite specifically as it had a Jacuzzi bath. I broke my ankle badly several years ago and we had booked excursions on sequential days which necessitated extensive walking and the only way to alleviate the pain as a result, was to use the bath in the same way as I do at home. We reported the issue on the 13th August and during this time there was several attempts to botch the repair which varied from woefully inadequate to downright dangerous. The worst of these resulted in an extremely sharp piece of metal protruding into the bath which the plumber deemed to be an adequate repair. Other attempts resulted in the water intake being completely blocked with silicon rendering the Jacuzzi element useless. We raised these issues with the Guest Services Manager on board, but all we were offered was a bottle of wine which on reflection was woefully inadequate. A week prior to departure, we were kindly ungraded to a Royal Suite, however, as it only had a wet room, we requested to be moved back to our original suite, specifically because I needed the Jacuzzi bath. This was our first cruise ever and we paid £6,299.00 - we did not expect to be treated like this. Read Less
Sail Date August 2017
Cabin ok but very noisy, air con extremely noisy, when sea was rough the whole cabin creaked and groaned.we were on floor 7 , top floor for accommodation, but every night at 11pm the were crashes and bangs that went on for an hour, we ... Read More
Cabin ok but very noisy, air con extremely noisy, when sea was rough the whole cabin creaked and groaned.we were on floor 7 , top floor for accommodation, but every night at 11pm the were crashes and bangs that went on for an hour, we later found out galley was above. all the chairs and sofas were stained and there was a general shabby air to the whole ship we spent most of our time in the library which had nice leather sofas. Our cabin and certain areas of the ship had a peculiar smell. Toilet s sometimes blocked and huge leak of water into one of the bars. Staff very good, food average but lots of it, embarkation and tendering very organised would not use this cruise line ever again. The female singer in the main bar was excruciating every one was complaining about her. shop quite well stocked but staff quite pushy. Read Less
Sail Date August 2017
Cruise circumnavigated Iceland. Magellen is a partially refurbished Carnival ship. Passengers mainly elderly Brits and Scots. Artwork in corridors is excellent. Library consists of Carnival passengers' castoffs. Our cabin was small, ... Read More
Cruise circumnavigated Iceland. Magellen is a partially refurbished Carnival ship. Passengers mainly elderly Brits and Scots. Artwork in corridors is excellent. Library consists of Carnival passengers' castoffs. Our cabin was small, barely enough room for queen-sized bed, but held contents of two suitcases and two garment bags. Land support and ship's crew had inadequate contact so were unaware of what the other was doing.. Documents emailed (not mailed) to us two weeks before departure. Land support can't help with departure details or with local transportation. Local buses free in Danish Tórshavn and in Iceland. No transportation offered to Hafnarfjordur, port for Reykjavik--a two-mile walk required. In Newcastle, we were advised to board a bus that merely circled the port. Next bus took us to local train station and abandoned us in Tynemouth--which we explored and liked.. Breakfast buffet never varied; features one kind of sausage--tasteless. Breads (grainless) and danish tasteless. Croissants an insult to the french. Indian breads were available at dinner but INdian members of crew conceded their failure. For breakfast, we joined the line in front of the omelette station. Sit down menu never varied but included overly sweet pancakes. Dinner varies with plenty of choice and good quality. Read Less
Sail Date July 2017
I chose this ship because she was sailing from Dundee (not on this websites list of ports) to Iceland,the Faroes ,Orkney and Shetland (again not on this website's radar). That in itself was a mistake because the cruise had started in ... Read More
I chose this ship because she was sailing from Dundee (not on this websites list of ports) to Iceland,the Faroes ,Orkney and Shetland (again not on this website's radar). That in itself was a mistake because the cruise had started in Newcastle and we had a day sailing back there, plus a day berthed opposite a mountain of scrap iron before we got back to Dundee. The staff are attentive but there are only ten native English speakers in a crew of 558 .The majority are from the Ukraine and their personalities were forged under Communism. The ship is greedy. We paid over £4500 for the twelve days but (a) it was forbidden to take alcohol aboard and it cost £2.20 for a bottle of unknown Welsh water in our cabin. Drinks were very dear. The food was good but too artistically presented for our liking. Two or three squiggles of green and red jam round a hard boiled egg sized mound of whatever. The ship may have had a refit but the tenders hadn't. Noisy and smelly. One pair of lifts didn't work throughout the trip. A crew only safety drill was announced and passengers were told ,several times to ignore it. However during it I needed to get to our cabin for medication. All the bulkhead doors were closed. I had to go from deck 9 to 11 and up and down stairs to eventually find reception where I was told that drills like this went on in ships all over the world every day and that he,the receptionist was the only one on duty and could not leave his post. I told him that if I dib not get to my cabin he would have a real emergency . With ill grace he took us to it. Read Less
Sail Date July 2017
I chose this cruise because it went to the island of Iona, a fascinating place where many ancient manuscripts were written, including the Book of Kells. The itinerary was great but the ship needs major updating and cleaning. The buffet ... Read More
I chose this cruise because it went to the island of Iona, a fascinating place where many ancient manuscripts were written, including the Book of Kells. The itinerary was great but the ship needs major updating and cleaning. The buffet restaurant had FILTHY carpets and I even saw the plumber with the tool he had just used to unblock the frequently blocked toilet walk through the restaurant without covering this germ ridden item. The food was very poor quality, the cheapest of ingredients and leftovers served the next day, even in the dining rooms and the alcohol was of very questionable standard. The ship lost all power one day as we were about a mile from port and we drifted for three hours until they could fix it. people were stuck in elevators there were no lights. The outside seating area was furnished with very worn and scratched chairs and tables. I have been on about 50 cruises and this was by far the worst! Read Less
Sail Date July 2017
We chose this cruise as it was departing from Dublin so no flying needed for us! We had 2 wheelchair users with myself and my husband. Embarkation We arrived in plenty of time. Only downside is the port has no parking at the berth ... Read More
We chose this cruise as it was departing from Dublin so no flying needed for us! We had 2 wheelchair users with myself and my husband. Embarkation We arrived in plenty of time. Only downside is the port has no parking at the berth they used for Magellan so my husband had to drop us off and drive up to Terminal 1 to park. Basic tent and fold-up chairs greeted us. It was bit tough getting the wheelchairs up the wooden ramps but I got there! Bags where whisked away very swiftly. Check-in was fast, we had all documentation ready, we had our photo taken and checked-in within ten minutes. Then the trouble started. We had to get the wheelchair users out of the wheelchairs (they can walk just very slowly) and walk them up the "ramp" onboard. This ramp consisted of extremely treacherous metal steps that were upright so you had to step over each one up to the top. Slow going and nerve-wrecking for an elderly person already a bit self-conscious of walking slowly! wheelchairs were ready after we scanned through. My husband had 1 wheelchair user up ahead of me and so got on first, rather than allowing them to wait for me and my charge. As a consequence they were shown to the room and we were stranded. I had to ask to be shown. Staff were unorganised and some rude, they just ignored you, or in my case, left the wheelchair behind a rail I couldn't get to and had to ask for it to be brought in to me. CABINS We had 2 interior cabins. One was an L configuration to allow the two folding wheelchairs in. Plenty of space, tv, storage and ensuite. Our cabin was double bed configuration and this does make the room appear smaller but still useful. Mirrors make the room lighter. Not enough power points. Cabin steward very attentive and on one occasion, came tot he rescue when one relative fell out of bed he rang us straight away and we got her up. All was ok. He asked how she was every time he saw her after that! ENTERTAINMENT Poor. There really was very little going on. A few singers, a band that played the same every night. Bingo and activities conducted by bored staff so really was a waste. Shows in main lounge was boring most nights, the comedian was good but short (no idea why people reported it was offensive!) trying to get a good seating area free from poles and suitable for wheelchairs was a nightmare. EXCURSIONS None were suitable for wheelchairs on this cruise due to that bloody ramp. The fright they got going up the ramp at the start put them off ever going back down it unless it was the last time! So we could only really go on 1 excursion, Hornfleur. Myself and my husband got the free shuttle up to the town center and saw the sights ourselves. Very nice shopping areas, architecture etc. We watched the rest of the excursion disembarkation from the deck as most where by tender. All I can say is that if I was anyway nervous or on a stick I would probably never sail again!! They manhandled poor old dears like luggage! Shocking. FOOD The restaurant was very good, made all the better for our table servers. The first night he hand cut the steak for our relative and then fed it to her like some Roman Villa scene. She laughed and it was just perfect hosting, knowing boundaries and politeness, not being pushy etc. Just super. We ate dinner here every night and were never disappointed. The buffet is just a bit too much like a canteen. All breakfasts and lunches similar, no atmosphere. SPA Prices similar to other cruiselines. Was disappointed not to have been shown to the relaxation area or thermal area after my treatments. The first treatment was a full body massage & facial. This was amazing. I cannot remember his name now but it was a deep but not sore massage, the way a massage should be. As a bodywork therapist myself, it surprises me how few therapists know not to dig deep for the sake of it but rather pay attention to the muscles and perform deep massage when the client is ready. This stops the treatment from turning into torture! The second treatment was a hot stone massage. I enjoyed this but not as much as the other package. Again I was given no tour, no access to the other areas of the spa and no add-ons recommended or specials. BARS We noticed the English pub had a bar menu on embarkation day but the next day the menu was gone. Maybe it only runs on certain routes? It looked a nice lunch menu of pies, stews, sandwiches etc. and would've been nice to try for a change. Drinks prices similar to at home, we had the drinks package and it was well worth the price. TIP: ask for Smirnoff instead of Vodka, for some reason my husband would get double measures instead of a single measure. Same happened to me when I asked for Bacardi. They do ask for cards for all in the group to make sure everyone is paying what they should. This was sometimes extremely rude when we got drinks but our relatives had tea or coffee. The supervisor made a big deal out of how they didn't have the package and needed the cards....she has arthritis and was struggling to get the card at time of ordering but cards where all on the table for anyone to check from then on. The sinatra lounge was always packed and had piano or jazz music in the evenings. The casino is tiny with about 20 machines, a blackjack table and roulette. Its on the main thoroughfare. Overall, I felt it was a glorified ferry. I had hoped it would feel like a small cruise ship but no, it felt like going on the sea ferry across to England just without my car! We definitely wouldn't do this cruiseline again. Read Less
Sail Date July 2017
Chose the Cruise because I could board at Liverpool. I was very disappointed with the poor choice of food in Raffles buffet at breakfast and lunchtime. It was very difficult to find a seat to eat a meal since it is so small and this was a ... Read More
Chose the Cruise because I could board at Liverpool. I was very disappointed with the poor choice of food in Raffles buffet at breakfast and lunchtime. It was very difficult to find a seat to eat a meal since it is so small and this was a particular problem on sea days. Lots of staff on Reception but most appeared poorly trained and they constantly had to find more experienced staff to consult. Overall, there appeared to be a total lack of communication between staff in all departments. When problems arose, few of them were willing to help solve them. The problem always remained with the customer to sort out. II thought the theatre entertainment was good and Dana was a brilliant revelation. The remaining organised activities during the day were poor. Trying to find seats in the bars and lounges in the evening was difficult because there were too many passengers for the limited facilities of the ship. Read Less
Sail Date June 2017
This was my first cruise, so a mini trip from Newport to Dublin to Liverpool seemed like a great way to test the waters. I was worried I might get seasick (you don't know until you try) but despite two rough nights at sea, I was ... Read More
This was my first cruise, so a mini trip from Newport to Dublin to Liverpool seemed like a great way to test the waters. I was worried I might get seasick (you don't know until you try) but despite two rough nights at sea, I was fine. However, despite the ship itself being beautiful, spacious and clean (with the exception of the mugs, glasses and cutlery), the food and the service left a lot to be desired. On the first day we boarded, some passengers were left behind due to a late coach. Seeing as though the ship left Newport and ended up in Liverpool, they were running a coach service from one port to another. Despite us booking this, the day after we paid we were told it was full, that was that, there was no offer of help sorting something else, no offer of a partial refund, nothing, leaving us to fund out own 5 hour trip to Newport, which was expensive, difficult and stressful last minute. Thank God we were not on that coach though, because the passengers on the late coach had to get on the ship from a smaller boat, as we hovered just off the coast of Wales. I would have been petrified if that were me. The only thing to eat was something they were claiming was pizza. Except I don't know what it was. It was floppy, it didn't have cheese on it, it has a kind of thick, gloppy sauce that coated your teeth to the point where you had to scrape it off them. They were heavy and horrible and left us both feeling very ill. The evening set menu wasn't great, enjoyable, or warm when served. Both restaurants were suffering a 'malfunction' at breakfast time, which meant the entire ship had to dine in the cafe. There was no room, so we couldn't sit down. People were sitting on the floor in the corridors and doorways to eat. Once again, the food wasn't great. We docked in Dublin, but my day was ruined by a horrible upset stomach, clearly resulting from something I'd eaten the day before. So not only did I skip my meal that night, but I was too scared to eat or drink anything on the boat because I didn't want to be ill again, and our cabin had to be vacated by 7am the next morning. I was still, of course, charged the daily service charge for dinner, even though I didn't eat it. You can get this daily charge of £5 per person removed, if you can go through the shame of going to reception, asking for it to be removed, and filling in a form all about why you want it changing and what you want it changing to, as well as all of your personal details - I'm sure this isn't necessary. It was very tricky, as not many staff members spoke English very well, so often it was hard to find someone who could help/answer your questions. I never want to go on a cruise again. Being stuck at sea, ill and starving, even for one night, was horrible. Go on this ship at your own risk. Make sure they give you what you pay for. Know that, however much you pay for your ticket, you will still be left with a bill at the end of your trip. Read Less
Sail Date June 2017
We booked this short cruise as it visited Dublin and Liverpool and gave us a taster of cruise and Maritime. We have cruised many times before with many main lines. Embarkation was reasonably smooth. Our cabins were not ready so we were ... Read More
We booked this short cruise as it visited Dublin and Liverpool and gave us a taster of cruise and Maritime. We have cruised many times before with many main lines. Embarkation was reasonably smooth. Our cabins were not ready so we were directed to Raffle Bistros for lunch. Usually on cruises the food is a highlight, but not on this one. The same choice was on 3 islands, and consisted of runny stews, barely cooked sausages, and paper thin pieces of breaded fish. There was a poor selection of salads, vegetables and fruit, and a poor selection of desserts. This standard continued throughout our cruise. Evening meals in the Waldorf restaurant were a bit better, but portions were small. I sent back my salad each night as I requested no dressing, and the 2nd night I even had the wrong salad! On the first morning the 2 restaurants were closed due to a technical problem so the bistro was absolutely rammed. The cooked breakfast items were greasy and poor quality. The lifeboat drill was a shambles, and staff did not seem to know what they were doing, and it ended with a conga line to our lifeboat! The 2 shows had no sparkle and the singers and dancers seemed bored and ‘going through the motions’. The cruise was 2 hours late leaving Newport waters as tenders had to pick up passengers arriving late from connecting coaches. This, along with the bad weather, meant that we arrived in Dublin 3 hours late, which meant a shortened time ashore. The captain did lay on complimentary wine that evening at dinner to apologise for the delay and the morning restaurants closure. Our cabin was a good sized outside and was well appointed, but could have been cleaner. Unfortunately we had noisy neighbours who came back in the early hours each night arguing and swearing, which only stopped when we complained to reception. We were asked to be out of our cabin well before 7.00am, far earlier than other cruise lines. Luckily the 2 restaurants were open for a quick breakfast before our disembarkation time. Based on our experiences we would not consider cruising with this line again, despite good itineraries. Read Less
Sail Date June 2017
The price was very cheap so was the ship. Will never use this company again will stick to PO. It was like a benefit cruise. The breakfast was warm not hot. Had to wait at bars for awhile to get served. The late night snacks never came to ... Read More
The price was very cheap so was the ship. Will never use this company again will stick to PO. It was like a benefit cruise. The breakfast was warm not hot. Had to wait at bars for awhile to get served. The late night snacks never came to our part of the bar I have never been on a cruise without there being a night time buffet on most ships do buffet between 2200hrs and 0600hrs not the Magallen. They say they do snacks between 2300hrs and 2330hrs dont count on it. I now know why the price was so cheap so was the ship will never go on a low budget cruise again. Went with 8 friends all said it was a poor cruise and will never go again.My advice is stick to the big companies you get a far better service and all round cruise The only good thing was the deserts were not to bad. Read Less
Sail Date June 2017
This was a trip arranged by my 79 year old mother-in-law as it was a 'BOGOF' deal, although still cost us £1400 each! The ship was tired looking, and the cabin was small (the smallest she had ever stayed in and she's a ... Read More
This was a trip arranged by my 79 year old mother-in-law as it was a 'BOGOF' deal, although still cost us £1400 each! The ship was tired looking, and the cabin was small (the smallest she had ever stayed in and she's a serial crusier), The embarkation procedure was ok, other than there was a lot of hanging around once we were onboard the ship while we waited for our cabins to be prepared. The disembarkation was reasonably smooth when we returned to Tilbury. The food varied massively, depending on which restaurant you used. The Raffles bistro was like a scrum, and I was disappointed at the attitudes of a large number of passengers (most of whom were quite elderly) elbowing people out of the way and filling their plates up with huge portions of food. The breakfast options were ok, but I stuck to fruit and yoghurt as the cooked option looked very ordinary. My mum in law, went for the omelette most days which was freshly cooked, and looked quite nice. Lunch was again a free for all unless you went to one of the other 2 restaurants, and waited to be served properly. The evening meals were quite good - we were seated in the Waldorf restaurant, and our assistant waiter was a dream - he was happy, friendly and nothing was too much trouble, he always had a cheeky joke with us and made us feel welcome. His manager however, was surly, but efficient! The entertainment was probably the worst I've encountered on any trip, and I have been going on children orientated package holidays for years. The cruise director thought he was one of the Rat Pack, and in reality, there was only one decent singer - Margaret, and she was fantastic. The rest of the 'entertainment' team were at best reasonable karaoke standard. There were 2 guest comedians - the first one Andy Leach was entertaining and a bit of a Tommy Cooper type character with daft jokes and dodgy magic tricks, but overall he was pretty good. The other one, Les Bryan, was horrific. He had appraently appeared on The Comedians in the 1970s, and clearly hadn't updated his material since. He was racist and sexist with very right wing views, and if it hadn't been for my mum in law not being as mobile as me, I would have walked out. The excursions were very pricey, particularly bearing in mind the lack of time we had at most ports. The best excursion we went on, was in St Petersburg, and we arranged it independently of the ship and saved over £80 each, compared to the identical trip offered by CMV. I was not impressed with CMV as a company, they printed dubious quotes in their daily newsletter and frantically promoted sales of the Sun newspaper. Their onboard photographers were bordering on harrassing with their cameras shoved in face at every opportunity. Finally, the lifeboat drill was like something of Carry On Cruising - I just hoped that we wouldn't need to evacuate in earnest, as nobody had a clue what was going on, especially the crew! I won't be sailing with CMV again, and this trip has made me seriously reconsider cruising again at all!! Read Less
Sail Date May 2017
I have travelled twice before with this company on different ships and been very satisfied. This trip was appalling. . The cabin was adequate but water in my cabin frequently ran brown and on one occasion full of black oily bits requiring ... Read More
I have travelled twice before with this company on different ships and been very satisfied. This trip was appalling. . The cabin was adequate but water in my cabin frequently ran brown and on one occasion full of black oily bits requiring the assistance of housekeeping. My cabin steward was delightful and hardworking. I did not expect Rain inside the Captains club (burst pipe I presume) and other areas, also in cabins. Stops were at container ports with no way off the ship except by their excursions which were poorly managed. A total lack of good information and maps, particularly of the transit of the Suez canal which was a disappointment to me as that was one of the reasons I chose this trip and on my previous trip on the Astor the transit of the Panama canal had been so well presented. Excursions were either rushed with an inadequate amount of time at the destination, which was a safety risk as one of the visits was to a temple with 263 steps plus further steps inside and only half an hour allowed, and too much time at the pewter factory shop' leading me to the conclusion that Cruise and Maritime are no longer about customer service but making money. The entertainment was mostly amateur and the comedians did not deserve the name. the food was good in the main but tended towards the bland, probably to suit the extreme age of the majority of passengers, into which category I do not yet fall! The saving grace was the service staff, particularly in the dining room but unfortunately the same cannot be said of most of the reception staff and the ShoreEx personnel were uninformed, unhelpful and occasionally downright rude. In short, this trip failed to live up to my expectations on many levels. My daughter joined me for 10 days of the trip and has informed me she will never cruise again. Read Less
Sail Date February 2017
We choose this cruise because of the 38 countries we would visit. I was disappointed by the age of the ship. It was noisy in the cabins, little sound insulation. We could hear neighbours conversations clearly, televisions and the flushing ... Read More
We choose this cruise because of the 38 countries we would visit. I was disappointed by the age of the ship. It was noisy in the cabins, little sound insulation. We could hear neighbours conversations clearly, televisions and the flushing of toilets. When the ship slowed down to dock it was unbearable, the noise woke you up approx. 1 - 2 hours prior docking and than the side thrusters started. If you where at the front then you had the terrible noise of the anchor too. There were numerous leaks of water in communal areas and cabins. The air conditioning never seemed to be regulated .I was freezing in The Sinatra, Tavernas and Show lounge. We moved 4 times. The banging and creaking of fitments in the cabins was unacceptable, and we were unable to sleep. In cabin 6023 we also had the smoke coming from the crew bar. CMV ship management tried to convince me this was not harmful as the air was filtered. Only by us being assertive did they offer to move us again. The outbreak of the chest infections was badly managed by the ship. The ships doctor/team was charging extortionate charges for treatment. The charges went into the £1000-00 of pounds. I have a nursing background and was alarmed by the lack of professional practise. My husband was sea sick and charged £90-00 for a 5 minute consultation with the doctor. The cruise company did not seem to remember that the cruise was 120 days. the entertainment/ activities were repetitive. The cruise director was unaware that we were having themed nights. The entertainments staff were always clock watching, they disappeared, after each performance. They had little interaction with the passengers. It could have been better, it was down to the organisation which the management didn't seem to get there heads around. The container ports of call were not acceptable we were on a cruise!!!! Lack of foreign currency on board. My concern is that CMV have not responded as yet to our compliants, even though we have been home for one week!Im sure that attitude has been we will forget once home. The furniture is dirty. Read Less
Sail Date January 2017
Where do I start… As with our previous cruise on Magellan, we lost count how many times the toilets failed to flush. This time there was also a stench of raw sewage in the cabin corridors and in some public areas. When the toilets ... Read More
Where do I start… As with our previous cruise on Magellan, we lost count how many times the toilets failed to flush. This time there was also a stench of raw sewage in the cabin corridors and in some public areas. When the toilets *were* working, there was sometimes a 20 second delay between pressing the flush button and the toilet actually flushing. After about a week on board, my wife and I both contracted ‘the famous Magellan cough’ (as mentioned by one of the entertainments team). If CMV clearly knew of this infection then why were we not warned prior to boarding? I overheard one passenger saying the on-board doctor charged him £28 for a 10 minute consultation with the nurse and a bottle of cough mixture. Obviously there is more money to be made by not fixing the ventilation/aircon and NOT telling the passengers! Lifts not working (again). One lift (11) was not working for the whole duration of the cruise. Another lift (in the middle of the ship) seemed to be always stuck on deck 4. There were also call buttons not working (either they lit up and the lift went straight past or didn’t illuminate at all!). I wonder what other systems on the ship don’t work due to poor maintenance. Wobbling gangway in Lisbon. Outright dangerous. In conclusion, this was our 3rd trip with CMV. We will think twice about using them again. Read Less
Sail Date December 2016
the embarkation was good then we got to the cabin I have seen better on a channel ferry the noise from other cabins etc., heating stopped working reported it 8 hours later we got back to cabin a fitter was there he says ok & left but ... Read More
the embarkation was good then we got to the cabin I have seen better on a channel ferry the noise from other cabins etc., heating stopped working reported it 8 hours later we got back to cabin a fitter was there he says ok & left but it was still not working on arrival in Amsterdam we was woken at 5 o clock with the ship pumping oil on. Food we have had better, crew nationalities 562 the ones we encountered did not speak English only 20 where from the united kingdom so good look on that one. The ship is old and it looks it on the inside disembarkation complete chaos, for express disembarkation take your luggage with you to deck 8&9 then when they call for you to leave every body is trying to get into lifts down the stairs to deck 5 health & safety gone mad & when got of the ship custom control who should check your passport SAID we not checking them we are letting anybody in today. cmv Magellan POOR. Read Less
Sail Date December 2016
This was my wife and I's first cruise and went to see the northern lights. The first thing to go wrong was that the ship broke down and was 5 hours late, apart from an initial phone call to tell us this, we had to do all the chasing ... Read More
This was my wife and I's first cruise and went to see the northern lights. The first thing to go wrong was that the ship broke down and was 5 hours late, apart from an initial phone call to tell us this, we had to do all the chasing which was a good job, because if we had stuck to their plans we would have missed the boat! Boarding was chaotic to say the least and CMV managed to break my Samsonite Oyster suitcase, something that even the worst of the airlines around the world has failed to do. When we finally got to our cabin, we found it, along with the rest of the ship, very tired and non too clean. The hot water in our cabin failed on 3 separate occasions and it was very difficult to regulate the heating' other travellers including the top suites, either fried or shivered. The food at dinner was mediocre at best, although it was well presented and the waiting staff were excellent. The bar staff were very friendly and attentive, although the entertainment staff were very mixed, with some being very good, the orchestra and the comedian; however the singer in the Captain's Lounge was appalling, with a very poor level of english and always just off key. The night of Leonard Cohen's death, she managed to murder Hallelluja as a tribute. The reception staff were very rude and unhelpful and you came away with the opinion that you had complained, but they just didn't care. Tour staff were also unhelpful and sometimes rude and tour guides sometimes could hardly speak english, although to be fair, a couple of them were very good. Some of the tours were excellent, although a couple you came away feeling that you had just wasted your money. I would rate CMV as the Hi De Hi of cruising, even down to "Olga, your guest relations maager", playing the part of Gladys. Read Less
Sail Date October 2016
We chose this cruise as it was a no fly option to go and perhaps (although in our case we were extremely lucky to see the lights) see the Northern Lights. We were advised prior to leaving for our trip to the Port of Tilbury that the ... Read More
We chose this cruise as it was a no fly option to go and perhaps (although in our case we were extremely lucky to see the lights) see the Northern Lights. We were advised prior to leaving for our trip to the Port of Tilbury that the ship was delayed due to a technical issue and would now leave Tilbury approx 5 hours later than scheduled and would we make suitable arrangements to arrive later than we had been originally advised. When we arrived at Tilbury the departure area was heaving and with coachloads of passengers arriving along with people who made their own way to the port, it soon became very uncomfortable and difficult to find seating. Fair play to CMV, sandwiches and drinks were made available and offered to people who had been waiting. Eventually we were boarded, but because of the delay very few of us were screened by security and our hand baggage did not go through any sort of scrutiny which meant anything could have been taken on board. We were shown to our cabin which was quite nice to be shown our cabin by a member of staff but the room was so stifingly hot it was unbearable and the AC was so noisy it made it difficult to sleep. By turning the knob on the ceiling, it was possible to get the room a bit cooler but then it just went icy cold so either one fried all night or shivered. No happy medium unfortunately. Towards the end of the cruise we heard many people with what sounded like smokers coughs. Terrible hacking noises that went on for ever. The boat itself shuddered, and at times it felt like being on a cross channel ferry with con stant rumbling and bangs and crashes at all times. In heavy weather it creaked most scarily. The announcements by the Captain were noticeable by their absence and we very often left port without even a mention. On the last evening, leaving Bergen he announced that the Magellan was the last passenger ship of the year to leave Bergen and a band had arrived on the dockside to play us off. By the time we had been told this, it was too late to get to the side of the boat to see the band. We were extremely lucky with the weather most of the time, bearing in mind that we cruised up the North Sea and were reasonably calm. However one day the seas were very rough and no one had advised the guests that perhaps sea sick pills might be helpful if one suffered. The only time we knew anything might be difficult was when sick bags were suddenly appearing all around the ship. Stuffed into handrails and on tables etc for people to pick up and use. When I asked the Captain one day why no announcements were made,regarding the possibility of a bit of rough weather, he told me that it would cause panic amongst the passengers and he had experienced some who rushed down into the ship, going to the ships doors and demanding to be let off. So he felt it better not to say anything. Some of the staff were absolutely fantastic and could not do enough for their guests, but some, especially the Eastern European staff were surly, did not understand the English language and came across as very offhand and not bothering. They hardly smiled. Whilst this may be their culture, it most certainly is not the guests on board and many people were overheard commenting about the staff. Also the duo who sang in what appeared to be their own language were worse than dreadful. Apparently they had been on board for six months or more but the singer's use of the English language in song was appalling. I would have thought that she could have learnt her craft a bit more. A lot of guests felt insulted to be offered such awful entertainment - unfortunately we were a captive audience and there was not a lot we could do about going elsewhere. The Cruise Director - looked like he got his suits from the Demob shop. He strutted around the ship and stopped and spoke to those who buttered him up. He was totally unprofessional. I saw him enter the restaurant one day totally ignoring the offer of the hand gel that was offered to all who entered to avoid various tummy bugs etc. He then proceeded to sit and hold court with anyone who went to his table and shook hands and slapped people's backs. A good example of how NOT to stop cross contamination in the restaurant. How he can brag that he was in the first episode of Fawlty Towers as a paperboy and expect us to be impressed, shows the level of what he considers is entertaining for us - the paying passengers. The entertainment was terrible, like being at infant's school and I can just imagine some of these entertainers auditioning and some suit sitting behind a desk saying "oh yes these will do for the Magellan". On a rating of 1 - 10 I think minus 5 would be a kind figure. If it was not bingo, it was countdown with the entertainment staff treating us like five year olds, or throwing a bean bag into some recepticle. No thought at all and certainly not much effort and the Cruise Director obviously saw something other than we did when we announced the fabulous singers and dancers. If we spoke Lithuanian, Polish or some other Eastern European language we might well think they were fabulous. Jokes made by the Cruise Director were old, heard many times before and he mentioned lots of cruise lines, and he seemed to be telling the back of the stage rather than the front when he spoke. One minute he spoke with a mid Atlantic accent, the next he thought he was a cockney and he very often gave people he did not seem to like snide comments which many people mentioned that were out of order. The food was edible, of a reasonable heat most of the time and drinks were a good price. Other than that, not much to elaborate on. However there were notices on the cool drinks and water dispensers saying passengers were not to use their personal drinking bottles at these dispensers. Well they all need to go to SPecsavers as loads of people queued to fill their bottles. A ship's Officer even walked past one passenger filling her bottle and did not say a word of her. Also, there is NO dress code, albeit what the blub onboard says, A lot of people bothered to dress up in Dinner Suits/Lounge Suits and the ladies made the effort to look nice. However there was an element of people who did not bother at all, and those who had made the effort found themselves sitting next to some scruffy oik who should have eaten in the canteen rather than the restaurant. Also, the Captain's table was used by a number of Malay/Chinese who obviously had paid considerably extra to sit at this table but totally ignored the dress code and turned up on formal evenings in shorts and flip flops etc. No smart dress - some even sat with their outdoor coats on. When I questioned the Maitre D why this was allowed, he said he could not tell people what to wear, but when I suggested he could gently advise that there was a dress code, he suddenly could not understand what I was saying and I found this to be the case when I voiced a question or an opinion a member of staff did not like. Some people's customs were disgusting, picking food up with their bare hands and putting it back, using serving spoons for more than one dish. Not washing their hands, using serviettes as tissues and leaving used serviettes on the tables, which were not wiped over very often. They were cleared pretty quickly, even to the extent of plates disappearing from under one's nose whilst still eating, but no wiping of the table. One waiter I asked (and I did ask nicely!) to clear a table when he had a minute, told me he was busy with lots of tables and would get round to me when he could - and said it in such a way it was verging on rude. We chose an inside cabin and at the end of the day for approx £47.00 a day, for the ports we called into, the coaches into town for those who did not book trips, and all the associated costs with getting into port, with bed/board and travelling over 3,000 nautical miles it was very good value, but we would not ever go with Cruise Maritime again. The Magellan is going into dry dock for 3 weeks of refurb (or remastering as Cunard call it). Apparently there will be some new carpet but the tired furniture is not likely to be replaced and a great deal of deep cleaning will be undertaken but not a lot of refurb apparently. I would be interested to see at the end of this time what had actually taken place. There should be provision for anyone who uses a wheelchair or has difficulty getting around to use one special lift allocated for them. So often these poor passengers waited for a lift only to find it was full and they could not get their wheelchairs/buggies in so if a lift could be allocated for them only it would be of a great help to them I am sure and they would be able to get between floors much quicker. Read Less
Sail Date October 2016
A nice itinerary, a very friendly and helpful crew, nice cabin but will never cruise on this ship again why. Entertainment good shows but the times are not as on all other ships i have been on show times 7pm and 9pm, nothing on after ... Read More
A nice itinerary, a very friendly and helpful crew, nice cabin but will never cruise on this ship again why. Entertainment good shows but the times are not as on all other ships i have been on show times 7pm and 9pm, nothing on after second sitting for dinner, except tp sit in a bar and drink, the amount of people who returned to their cabins after the second sitting should tell the senior staff something, as they do not seem to listen to their cusomers. Food quality and choice was lacking and having sailed on the marco polo same cruise line which was why i selected to try the Magellan, was very disappointing. The only time on a cruise that i even skipped a full english. On the bright side the itinerary which included st Petersburg, was excellent and would encourage others to do, but not on the Magellan. Read Less
Sail Date October 2016
This cruise is not good for disabled people, the gangways are to narrow, my wheelchair wheel came off two times. The toilet in the cabin is too low and I needed help in getting off of it. They state that a wheelchair must be below 23 kg ... Read More
This cruise is not good for disabled people, the gangways are to narrow, my wheelchair wheel came off two times. The toilet in the cabin is too low and I needed help in getting off of it. They state that a wheelchair must be below 23 kg and if you have a electric one that is impossible. If you cannot walk and are wheelbound some ports you cannot get off due to having steps. The food is cooked well but does not have the selection of other cruise lines I have been on. The staff are helpfull and polite but most of them don't smile or look happy. No 24 hour buffet. If you want room service you have to pay quite a lot, other lines either charge a nominal fee or it if free. Overall I got the impression everything was done as cheaply as possible and I would not cruise with this line again. Read Less
Sail Date October 2016
Good points first -Price , Magellan the ship itself , food and drinks plus and the Baltic cities we visited. Bad points - the entertainment shows and music were very old and dated . Too many very old and or infirm people on this ... Read More
Good points first -Price , Magellan the ship itself , food and drinks plus and the Baltic cities we visited. Bad points - the entertainment shows and music were very old and dated . Too many very old and or infirm people on this cruise so gave the atomosphere one of a derby and Joan club at sea ! Cities such as Stockholm only had a 4 hour visit time which is much too short Entertainment was very much aimed at 70/80 year olds with the newest music I heard all cruise was by Abba and the band played what I would ( bad ) lift music The entertainment staff had to come up with their own ideas for shows etc , a case in point was one of them ( slightly) looking like Buddy Holly (but sounding nothing like him ) so you got a Buddy Holly tribute act....but a terrible one ! If you value the entertainment on board your cruise alongside the destinations you have been warned !!! Read Less
Sail Date August 2016
We chose this cruise mainly because of the ports proximity to home, what a mistake, while mostly charming the staff (bar staff, chambermaids, waitresses etc seemed to have no direction. The organisation of the cruise was nothing short of ... Read More
We chose this cruise mainly because of the ports proximity to home, what a mistake, while mostly charming the staff (bar staff, chambermaids, waitresses etc seemed to have no direction. The organisation of the cruise was nothing short of shambolic. Arriving at Tilbury we parked with only a little aggravation. There seemed to be officials in high vis running all round the car park, however we late found out from fellow Parkers/cruisers, some had waited 3 hours to park. Anyway we embarked Magellan and were escorted to our cabin. I understand that the ship itself is a old lady that has recently been refurbished, it was ok...but not the luxury vessel it's claimed to be. On the first night we went for dinner at our designated time, only to find lots of potential diners standing outside. We were then told that a waiter from the restaurant had popped his head out of the door and said they would be serving us at 9.30' an hour after our actual time. We went, along with some fellow cruisers to reception where guest services advised that the delay in dining was due to the late embarkation of passengers owing to the delays outside the port terminal. We decided to eat in the bistro instead as subsequently advised by guest services, when we got to the Bistro it was closed. Back down to reception very unhappy, complained to the ships hotel manager who was not helpful. Eventually had dinner at 10.15. The next day we arrived in Ghent, there were arranged transfers from port to town. It seemed that all 1500 passengers were lined up by th ship, no ship staff anywhere in view. We waited about an hour for the transfer. Please bear in mind that we were not allowed off of the ship until after 11am, waited for the transfer (about 1 hour) journey into Ghent (about half an hour) and had to return by 5.30 at the latest, we didn't actually receive a 'lovely day in Ghent" as advertised. The problem was no one ever said sorry, there were many announcements about different things over the 3 days, but no announcement about delayed dinner or the wait for the shuttle. Customer Service clearly not important. Today, we had to vacate our cabins by 7am, leaving the keys inside. We finally disembarked at 12, like everyone on the ship we were reliant on the toilets in the bars etc. This was 5 hours of having to find toilets which were not ' out of order' or overflowing over the floor, disgusting. We were then called to disembark but a fellow passenger either collapsed or fell, consequently the gangplank was unusable. We then were led in a March round the ship to a further gangway which then had to be fitted with a bridge between ship and shore, this was so claustrophobic, but even then they were instructing other passengers to make their way to the exit, this could have ended badly, lots of the passengers were elderly. Would I cruse with CMV again? No never. Read Less
Sail Date May 2016
I think your view of Magellan is likely to be influenced greatly by whether you have cruised before or not; I have. The embarkation process began well (the staff in the carpark were superb), but when we went to collect our cards for ... Read More
I think your view of Magellan is likely to be influenced greatly by whether you have cruised before or not; I have. The embarkation process began well (the staff in the carpark were superb), but when we went to collect our cards for access to the ship ours had been misfiled in the "N's" (our surnames begin with P and B!) and after 20 minutes it was actually my travelling companion who found our cards. Ah well, these things happen! The ship just doesn't have the "Wow factor" - having travelled with other cruise lines before, I wanted to be wowed - I wanted to go to the atrium (there isn't one) and look out and think "wow" ... unfortunately, there was no area on the ship which afforded me any type of wow! :-( The cabin was a good size (Cabin 6169) and was clean and functional. We had enough wardrobe space for two, but if there had been 4 of us, we would have struggled. Onto the evacuation drill ... wow, what a fiasco! Put it like this, if the call was sent out to "abandon ship" everyone would drown!! So, you have to go to your cabin and collect your life jacket (picture the scene; you're running downstairs with half the passengers whilst the other half of the passengers have already collected their life jackets and are now running up the stairs!), then assemble at an "inside" muster station - mine was the restaurant. Once there, you are checked off and the crew then attempt to establish who is missing. After about 20 minutes (the ship is sinking at this point, remember) you are taken out of the restaurant onto the deck, where you are then asked to ascend two flights of stairs to reach the life boat. Hmmm, the average age of passengers on this ship was 70+, many of whom had mobility issues ... lets hope the "abandon ship" words never, ever have to be spoken, because most people on this ship would not get off!! We took the drinks package and made the most of it, although they did run out of diet coke for the final day at sea! The food was, at best, mediocre. The meat in the dining rooms and the buffet were "cheap cuts" ... all "bone-in" food, not chicken breast etc. There was, however, an abundance of food. In the buffet, though, it al felt a bit like "slop." Another reviewer has called it "care home food" and, yes, I would agree with this. Also, they don't seem to quite get it right around what they serve and when. The Pizza station, for instance, only operates until 6pm ... but if you really aren't taken with the "slop" at meal times, pizza might be a good alternative. Beer battered fish was served, but there were no chips to go with it ... only rice. It just wasn't particularly well thought through at times. Afternoon tea was good though! lol The staff work incredibly hard and very long hours. However, on more than one occasion I overheard staff complaining to other guests about their work and I have never experienced this on other cruise lines. I think the staff here are worked like dogs and are demotivated by their managers/captain ... it simply did not have a happy feel to it. I also think the ship is probably understaffed by about 50 - 100 heads which makes the staff morale worse. No-one was rude, but, unlike on other cruises, they didn't have any great desire to please their guests either. And then onto my biggest bugbear with the staff ... eating and smoking in view of the guests whilst in their work clothes. Every day I went onto the deck and saw at least three different members of staff smoking. Further, in the evenings, I saw a number of uniformed staff sitting in or around the bar areas drinking alcohol. Hey, I have no problem with them drinking alcohol if they are off duty - but then they shouldn't be identifiable as staff of the ship! On one occasion in the buffet, one of the staff from the reception area came up into the buffet and sat with the staff eating his breakfast. OK, so it really isn't the end of the world - I am simply making the point that on a cruise ship there should be an illusion created and that is shattered when the staff are behaving the same way as the guests (smoking, drinking, eating in the buffet) The entertainment was pretty poor ... sure they work hard but the female lead singer (Sarah - I think) was far too "cruise ship" (as Simon Cowell would say) and every time she opened her mouth to sing, I fully expected her to do a "jazz hands" pose. The other singers were ok. The dancers were great and displayed many routines, often in relatively choppy waters! The Captains Bar had a duo which were also OK - it did feel a little bit like a "man with a bontempi and his friend" though. The violinist and pianist duo must be singled out as true musicians, though. After the first meal sitting, it was a lovely experience to sit and listen to this duo perform whilst having an after dinner drink. It also appears that Adults Only means "old" pensioners (75+) ... pensioners who sit in the best seats on the ship (the ones by the windows) and promptly fall asleep. So, you are sailing down the norwegian fjords, but you can't see them from inside because there are a lot of people who have sat down and ... fallen asleep. There is absolutely nothing that the cruise line can do about this ..it's simply an observation. It was quite telling that another guest said to me "You must be one of the youngest people on this ship!" (I'm in my forties! lol) The Norwegian Fjords are simply stunning ... just beautiful, and I would recommend that everyone goes and sees them ... perhaps not with this cruise line though (unless you want a real "easy listening" type experience, or you want to sleep through most of it!) Finally, there were a number of people I met who were really happy with everything about the ship and the cruise ... upon asking, it transpired that these were people who had never been on a cruise before, and that's why I say that your opinion of this ship will very much depend upon whether or not you have experienced cruise lines before. For me, there are far better providers out there and if you didn't enjoy this cruise, don't let it put you off! Read Less
Sail Date April 2016
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 2.9
Service 4.0 3.9
Value For Money 5.0 3.6

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