Scenic River Scenic Jasper Cruise Reviews

Exceptional service, the best we've ever had, and we've been on over 20 cruises. Nothing was too much trouble for any of the crew. The cruise director insisted on carrying the 2 cups of tea i was taking to my cabin, even though she had just come back from a hike with other guests, and still had her coat and bag on. The hotel manager was everywhere, greeting guests, assisting crew, ...

I am a travel agent. I knew they were great but honestly they were even better than I expected. Their service was fabulous. The staff is above and beyond and constantly outdid themselves. Scenic left no stone un-turned. The wine selection was excellent, the food was excellent and the cabin was super comfortable. Two weeks went by in a flash. The wait staff in the lounge and in the dining ...

Joined friends on a Christmas Market River Cruise. We had booked two nights pre cruise and two nights post cruise in local hotels.Three days before we left home, Scenic changed our hotel from a 5 Star to a 3.5 star hotel. the business office insisted that this was considered an upgrade for us. The two nights were over $650. USD Embarkation as well as disembarkation were very smooth. The ...

We choose this particular trip for three reasons. First, we specifically wanted a Christmas market trip in Germany. The itinerary and length of trip matched exactly what we had in mind. Second, when looking at various trips the partnership between Scenic and National Geographic had strong appeal for us. Finally, in reviewing the Scenic Cruise line, their amenities and full service approach it ...

Wanted to cruise from Budapest to Neuremberg on the Danube. We spent more time on a coach than on the river. In fact we only 'cruised' for 4/5 hours in daylight during the whole 7 days. Please check carefully water levels before you book. We were not advised of any problems until less than 24 hours before departure. We would have expected to be contacted and offered the possibility of cancellation ...

I believed that we were booking a 5 star cruise, we ended up on the worst experience in25 plus ocean cruises. Communication from Scenic was non existent. The day that we were flying to Budapest I called the Scenic office in Vancouver and the rep. Promised to call me when he got into the office. Well, he never called me, but I did receive a call from Nat. Geo. Who told me that we would be ...

Chose this cruise as I wanted to cruise on the Danube from Nuremburg to Budapest. When we got picked up at Munich aiprort we were told that due to low water we would be bused to Passau so missed a large part of the cruise down the Danube. Then the ship only cruised for half a day during daylight hours. I thought there would be a lot more cruising during the day not at night and the tour descriptor ...

The water levels are low in Europe and itinerary disruptions are not the fault of Scenic, however what was controllable by Scenic was not well done for the most part. To Scenic's credit, tour director Richard worked his heart out to try and make the trip enjoyable for all and they are lucky to have him. The cabin was as advertised, small but comfortable. For anyone sailing in fall, skip these ...

Cruise had a great crew especially the Cruise Director, Richard Grey. Hotels in Prague and Budapest were good and well positioned in their cities. Food and service were good. Our guide in Prague was especially good. The Tailor Made devices are a good idea but don't work consistently. Scenic and all other cruise companies were impacted by low water levels on the Danube and although we were ...

We chose this cruise line because rated as a "luxury all inclusive" line. Just prior to leaving, we read on Cruise Critic that our ship (the Jasper) was not in position for our cruise. We then called Scenic who confirmed that indeed we would not be on the Jasper (built 2015/2016) but rather on the Crystal (built 2012). We were on this ship for only two nights before we were told we would have to ...