Saved up for a once in a lifetime river cruise to have it cut short by getting Covid. The ship is very nice the staff are also very nice however they need to prioritize their customers health. There were no covid protocols as a matter of fact they said Covid was no longer an issue but if you self tested positive you would have to quarantine for 5 days so the implication was (don't test). From day ...
We sailed from Budapest to Amsterdam on Scenic Jasper departing April 24, 2023. We were very excited about our first river cruise. It was a lovely experience. However, we didn't feel Scenic lived up to all of the hype it gets as a 5-Star cruise line. I'm not sure what kind of high tech gadgets they're talking about having. They didn't even have USB outlets in the cabins. The app we used on our ...
Always wanted to see Eastern Europe
Scenic has always provided order of service and value for money. We are all cruises. This was our first cruise with Scenic and it won’t be our last outstanding value for money. Good staff and a good ship. The offboard excursions were very entertaining and very eye-opening. Most of the European Eastern Block countries were X Communist and the tours and guys ...
Although the staff were very nice & mostly tried their best, the priority is for Scenic's needs
-passengers and their requests are very low on the list.! They have an inflexible attitude toward problems or suggestions & suffer a lack any empathy & the motto seems to be ' don't provide unless it's asked for several times first'
Our cabin was missing items which took several requests to ...
Had to call repeatedly to get travel documents. long wait times on phone. representative said they would help but no action was taken. All email responses say they will get back to me in 3 – 5 business days. finally got someone to help. could never contact scenic before cruise.
8/16 received email regarding low water – will have to change ships. Itinerary will not be affected. Change ships ...
First ever river cruise and Scenic went way beyond our expectations. The crew were so hard working, polite and respectful. The food and drink superb. We had a junior balcony suite which was just perfect for us. We went on all the excursions including the cycling ones. All were very well organised and executed.
The ship was kept exceptionally clean by the house keeping team.
Scenic tailor ...
This was our first river cruise, and we chose Scenic simply b/c the dates suited us. I preferred to book with a more well-known cruise line and was skeptical, never having heard of Scenic before.
Well, end of story, they earn 5 stars! Vastly exceeded our expectations. First, our cabin was perfect, adequate space and storage, and the roll-down veranda arrangement proved to be as enjoyable as the ...
We chose this river cruise to celebrate our Ruby wedding anniversary. We wanted a big of luxury and the opportunity to meet like minded people, have good food and to visit interesting places. This cruise certainly delivered all of that and more.
We chose a balcony suite on the top deck - to be fair, it was just about all that was available when we booked. The only real negative was that it ...
We were impressed even before we boarded for our cruise!
On the day before sailing we found the dock and boarded to ask a few questions. The staff was quite pleasant and accommodating. This was definitely a different experience than an ocean cruise.
We brought our luggage to the ship around 11 am on the first day and they stored it while we ate lunch and then left the ship to explore ...
We chose scenic as they are supposed to be one of the best. So, the positives
- NIce looking ship, cabins comfortable if a little small, good bathrooms,
- Staff on the whole are excellent and work very hard.
- Pleasant lounge area.
-Good selection of excursions.
- Good entertainment when there was some.
The Negatives
- It was the worst food I have had on any cruise ship. It ...