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Sail Date: July 2019
The staff made an dream experience for us both and memories to cherish. All events and activities were well organized leaving no worries. Professional and friendly the entire trip. The cruise director was very knowledgeable and thorough ... Read More
The staff made an dream experience for us both and memories to cherish. All events and activities were well organized leaving no worries. Professional and friendly the entire trip. The cruise director was very knowledgeable and thorough with all planning details. The reception staff were patient and accommodating to all requests. The host, servers, provide a carefree environment during relaxation times. From the start to the end of the trip nothing was left out and nothing was left wanting. The enrich and cultural events were detailed and educational. The free time to self explore at each stop allowed an opportunity to shop or explore in greater depth. A good pair of walking shoes are mandatory. By the end of the cruise it was difficult to say goodby to staff and new friends. The food and the chef were exemplary allowing for an incredible culinary experience from all counties travelled during the cruise. Thank you Scenic Read Less
Sail Date: July 2019
We were told by friends how great the service and overall experience was. It lived up to what we were told. The staff was ready to help and even went out of there way to make the trip enjoyable. It was very nice to have everything included ... Read More
We were told by friends how great the service and overall experience was. It lived up to what we were told. The staff was ready to help and even went out of there way to make the trip enjoyable. It was very nice to have everything included in the price. I have been with other tour providers and it seemed that there were always hidden costs, but not with Scenic even the tipping was covered. The port talks were very informative and helped with making each day go smoothly. The cabins were clean and well thought out. The shower was great and the pressure of the water was better then home. (I was in the navy and boat water press isn,t always great). Dinning was fantastic with every day having a good selection and the dinners being out standing with the quality. On board entertainment and activities hit the mark for the audience. Read Less
1 Helpful Vote
Sail Date: July 2019
Found a great deal on Travel Zoo and have always wanted to do a river cruise. We were also looking for a special holiday to celebrate a 50th Birthday, and 20th and 31st wedding anniversary. The crew was great always on hand to meet every ... Read More
Found a great deal on Travel Zoo and have always wanted to do a river cruise. We were also looking for a special holiday to celebrate a 50th Birthday, and 20th and 31st wedding anniversary. The crew was great always on hand to meet every need - butlers, massage therapist, hairdresser, dining room waiters everyone was great. Loved having the room cleaned twice a day and getting laundry done was a great bonus. Alex’s port talks were helpful, wished we could have had them written out in case you were running late getting ready for dinner. Would have also liked to have had alternate times for dinner but understand why the same timing for all. The night at Table La Rive was really good food and wines were great. Good balance of excursions and time on the ship, appreciated that the excursions didn’t take all day and that they only lasted for a morning or an afternoon with free time. Read Less
1 Helpful Vote
Sail Date: July 2019
My wife and I had never taken a river cruise before and were somewhat apprehensive. We need not have been. From start to finish our Rhine Highlights cruise on the Scenic Opal from Amsterdam to Basel was a thoroughly enjoyable experience. ... Read More
My wife and I had never taken a river cruise before and were somewhat apprehensive. We need not have been. From start to finish our Rhine Highlights cruise on the Scenic Opal from Amsterdam to Basel was a thoroughly enjoyable experience. Our cabin was spacious and very comfortable. The shore excursions were well planned generally taking up the morning while in the afternoons we cruised the Rhine. The shore excursion options catered to a range of interests and capabilities and we were disappointed only once. On board, the meals were excellent (and especially the two special invite dinners). I ate fish most nights for dinner and the fish was delicious and invariably cooked perfectly. One of the reasons we chose Scenic over Viking were recommendations based on the quality of the food and wine and the all-inclusive nature of the fare. On all counts, Scenic would be difficult to beat. The wine and liquor choices were varied and of high quality. Our butler, Sirjan was exemplary and we were very pleased with the attention that we received form Robert at the bar and Milan in the dining room. As for Andreea the Tour manager, Liz and I cannot say enough; she was superb. We are already looking at another Scenic cruise for next year, 2020. Read Less
Sail Date: July 2019
I went to an information session and decided to book. They lived up to my expectations. Everything was organized and the staff was exceptional. One disappointment was that we did not start our cruise in Switzerland as planned. We ... Read More
I went to an information session and decided to book. They lived up to my expectations. Everything was organized and the staff was exceptional. One disappointment was that we did not start our cruise in Switzerland as planned. We were bussed right to another port and were not informed prior. The cruise line should have given us an explanation prior to the trip but did not. We therefore did not see any of Switzerland. The cruise director could have been a bit friendlier on the one on one basis. Dining staff were excellent, mainly Zoran and Nikolai. The room attendant did a fantastic job. Monica in the bar area was superb. Wonderful vacation and it was just as they say in the brochure....out of a fairytale. I would recommend Scenic to anyone. The fact that everything is paid up front and organized from the beginning was a big relief. One thing I did notice was that they did not have any music on the sundeck or any entertainment during the day such as a large chess board to pass the time and have some fun while in between ports. Read Less
Sail Date: July 2019
Scenic was superb in every respect. Service was exceptional --- crew could not have been more attentive. The accommodations were excellent -- better than most hotels that we have experienced around the world. Amazing attention to detail ... Read More
Scenic was superb in every respect. Service was exceptional --- crew could not have been more attentive. The accommodations were excellent -- better than most hotels that we have experienced around the world. Amazing attention to detail with the passengers/customers in mind at every turn. The food was remarkable ...variety, presentation, quantity, were well thought through. We really appreciated the all-inclusive nature of this trip - a positive with Scenic. Nice diversity of clientele: age, gender, country of origin. Was not just a gathering of rich geriatrics that characterizes too many "luxury" cruises. We thought one of the more subtle, but outstanding aspects of this ship was how well the staff/crew interacted with one another, got along, and were collegial. There really was an atmosphere created that made the cruise a delightful and restful experience. It was evidence of a well-run and quality operation. Plenty of flexibility on the shore excursions. Tour director was outstanding ...really knew her stuff. The schedule and operations went off without a hitch. Overall, this could not have been a better experience. Definitely a 5! Read Less
Sail Date: June 2019
My husband was drawn to the cruise because his college alumni was a sponsor and we were happy to learn that many other college alumni groups were aboard, all of which were very interesting to talk to and we very much enjoyed meeting new ... Read More
My husband was drawn to the cruise because his college alumni was a sponsor and we were happy to learn that many other college alumni groups were aboard, all of which were very interesting to talk to and we very much enjoyed meeting new people. We enjoyed the fact that there were only a little over 150 people on the cruise, which made it much more enjoyable to us than the larger cruise ships of 2000 or more people on board. While we enjoyed the variety of shore excursions offered, some of the descriptions were not clear enough to address the time and distance involved requiring a coach ride to get to the destination. Also, several of the older people on board required canes or walkers and had difficulty navigating the uneven cobblestone streets, long walks from the ship to the coach and I felt they should have been advised of the difficulties they would have beforehand so they could have made another choice or just stayed on board. Dining was excellent; ALL crew members were well spoken, efficient and pleasant to be around at all times. Our cruise director, Andrea, was wonderful; competent, efficient, friendly and outgoing and and excellent cruise director. We will definitely go on another river cruise and hope to find one in the USA to see more of our own country! A. Piland Read Less
1 Helpful Vote
Sail Date: June 2019
This cruise was from Basel to Amsterdam. Unfortunately, a Viking ship had hit a lock and the Opal had to end the previous journey in Strasbourg, so that is where we caught the ship. Emails were immediately sent to inform us that our pick ... Read More
This cruise was from Basel to Amsterdam. Unfortunately, a Viking ship had hit a lock and the Opal had to end the previous journey in Strasbourg, so that is where we caught the ship. Emails were immediately sent to inform us that our pick up and transfers would happen as planned only we would be driving to Strasbourg from Zurich and not Basel. Once on the ship we were escorted to our room. Within 30 minutes I was invited to go talk to the chef about my allergies. All week I received menus in the morning for lunch and dinner where I could select my food and they would prepare it for me without my triggers (peppers). On a tour of the galley I saw my picture on the wall with a not about the allergy and to watch if I sat in their area. All the waitstaff was aware at every meal and let me know it. I have never had that kind of treatment on any other cruise. The excursions were varied in terms of interest, length and physical difficulty. Bikes were available for those daring to ride them. Night time entertainment was very good. The Cruise Director, Yvonne, was beyond helpful and professional. There was not one staff person who spoke anything but English when guests were around and all were obviously helping each other get work done if they had free time. The cleanliness was outstanding not just in our cabin but all over the ship. Our private transfer at the end to the Amsterdam airport was a Mercedes Benz limo- we were expecting a taxi. The whole cruise far exceeded our expectations. Read Less
2 Helpful Votes
Sail Date: June 2019
This was our first cruise ever. We had very high expectations based on what we heard about Scenic cruises and we can say that Scenic far exceeded these already high expectations. The food was excellent, the attention to even the smallest ... Read More
This was our first cruise ever. We had very high expectations based on what we heard about Scenic cruises and we can say that Scenic far exceeded these already high expectations. The food was excellent, the attention to even the smallest detail was outstanding, the staff was excellent, friendly, always smiling and ready to help. We especially appreciated our cruise director, Yvonne! Here enthusiasm was contagious, and her port talks each day were very helpful. The tours were extremely well organized, not too long and had wonderful, knowledgeable tour guides. We especially enjoyed the Heidelberg tour and the Amsterdam canal tour. Even though there was a slight hiccup due to a malfunctioning lock (out of Scenic's control), the Scenic team worked through it seamlessly. We were impressed. We highly recommend Scenic to anyone. We will definitely cruise with them again! Thinking of either the Prague to Budapest or a France cruise. Read Less
2 Helpful Votes
Sail Date: May 2019
This was our second Scenic cruise "Girls Trip". We chose this particular route to see some of the highlights of the Netherlands and Germany. The itinerary was excellent and our choices of the tours each day was plentiful. We ... Read More
This was our second Scenic cruise "Girls Trip". We chose this particular route to see some of the highlights of the Netherlands and Germany. The itinerary was excellent and our choices of the tours each day was plentiful. We each chose according to our own interests and often ended up on different day tours. Having done a Scenic tour two years ago, we knew we could expect top notch accommodations, food and service. We love the attention to detail that Scenic has for each of its guests. We enjoyed the small pool on the sundeck as well as the saltroom and I loved the ebikes - I did both the ebike tour offered and again used an bike on free time one afternoon. Our meals were always delicious and so well presented. There were many options for dining if you opted not to have the choices offered each evening. The staff were the best! We always had the feeling that Scenic treats their employees very well as the staff from the maids to the butlers and servers as well as the nautical team all seemed very happy in their positions and eager to help guests in any way. Read Less
6 Helpful Votes
Sail Date: December 2018
Because we saw the cruise on Getaway and wanted to see the Christmas lights and markets of Europe. This was our first ever cruise and it will certainly be hard to top. Scenic thought if everything. Everything on this cruise was well ... Read More
Because we saw the cruise on Getaway and wanted to see the Christmas lights and markets of Europe. This was our first ever cruise and it will certainly be hard to top. Scenic thought if everything. Everything on this cruise was well organised especially free choice excursions. Nothing seemed to trouble the staff and they were excellent and helpful. The dining facilities and food were excellent and if anyone went hungry well that was their fault. The butler service was excellent as well, all staff made our first cruise that much more enjoyable. The only downside I would say was the dress standards. The A-Z booklet in the cabin recommended that no shorts were to be worn in the dining room and it was preferable for men to wear jackets to dinner. Very few of the guests took notice of this. Some even wore baseball caps in the lounge and dinning area, which to me is not the place for these items. Read Less
1 Helpful Vote
Sail Date: December 2018
Scenic cruise was on our bucket list for quite a while and we have no regrets for choosing to sail with Scenic during the Christmas period. Great itinerary was provided for the 7 days and the last minute substitute the city of Obernai was ... Read More
Scenic cruise was on our bucket list for quite a while and we have no regrets for choosing to sail with Scenic during the Christmas period. Great itinerary was provided for the 7 days and the last minute substitute the city of Obernai was simply gorgeous, passing the Alsace region and it’s small towns was like stepping into a winter fairitale. Cruise director Yvonne was phenomenal her knowledge of the region and her adventurous spirit was greatly appreciated hotel manager Djordje and staff were great and went above and beyond to meet our expectations. Our last dinner at Portobellos was excellent as was the chef. The cabin was spotlessly clean and spacious ,the view from the cabin was beautiful . crystal dining restaurant manager Gianni was were very attentive and knowledgeable as were the wait staff. Well done and thank you for the wonderful and memorable 7 night stay. Thanks Read Less
Sail Date: October 2018
This was our trip of a lifetime to enjoy the scenery, the people, the culture, the history and the food in a relaxing worry-free way. The crew on the Opal were a spectacular lively and charming group. The crew on the Pearl was charming as ... Read More
This was our trip of a lifetime to enjoy the scenery, the people, the culture, the history and the food in a relaxing worry-free way. The crew on the Opal were a spectacular lively and charming group. The crew on the Pearl was charming as well but more reserved. We had an exceptional cruise activity director "J-J" who went above and beyond to make this cruise special for everyone while having to deal with the low levels of the rivers and changing ships. He made sure the transitions went smoothly and everyone was treated with utmost respect. It may have been a nightmare to organize new visits and make sure the travelers were satisfied. Service was excellent in the dining rooms and the choice of menus were appetizing and of perfect proportions. Ports and shore excursions were made interesting with knowledgeable guides and time to explore the areas was just the right length of time. The change of ships from the Opal to the Pearl was a surprise but again, JJ the cruise director made arrangements for a pleasant change over. The new crew was a little surprised to see us but we felt well received and they were as charming as the crew of the Opal. Things went really smoothly with the both crews and the trip was just so splendid. Read Less
2 Helpful Votes
Sail Date: September 2018
We are first time vacationers with Scenic and we wouldn’t hesitate to book with them again. Since riverboat cruising is new to us, we relied entirely on Scenic to book our flights, provide airport transfers and tours. They did not ... Read More
We are first time vacationers with Scenic and we wouldn’t hesitate to book with them again. Since riverboat cruising is new to us, we relied entirely on Scenic to book our flights, provide airport transfers and tours. They did not disappoint. We did the Rhine Highlights 8 day Cruise from Basel to Amsterdam on the Opal, their newest riverboat built in 2015. Of note, the hull of this ship is designed to travel in both low and high water levels when other boats would not be able. Deluxe Cabin #208 is well appointed with all the comforts of home, only scaled down because after all, this is a boat! We had no problems sleeping comfortably. We were very impressed with the shower pressure and the various spray selections provided. The boat/ship is contemporary in design and decor with space for everyone. Besides the view on the top deck, covered areas with loungers, chairs and tables, a running/walking track and small pool, this space is a great gathering place to meet new people while taking in the sights. Dining buffet or a la cart, the menu choices will not disappoint. Everything including the recommended wine/food pairings is thought of for your dining experience. You will not be able to escape adding on some weight. The arranged tours are well thought out and planned. You only need to ask questions, make a choice, show up and leave the rest to them. Last but not least, the staff. Everyone on the ship is there to make your time with them THE BEST!!! I cannot single out any of them as they were all very attentive, friendly and a good reason to cruise with them. We plan on booking with Scenic again. Read Less
Sail Date: September 2018
Overall, we satisfied with the experience. The staff were very friendly and helpful. Liked the variety of the shore excursions. Lots of walking though. We found the tailormade device was super helpful especially going out with the ... Read More
Overall, we satisfied with the experience. The staff were very friendly and helpful. Liked the variety of the shore excursions. Lots of walking though. We found the tailormade device was super helpful especially going out with the group. the size of the cabin was good and we were in deluxe balcony suite. The way the closet organized was very spacious and could store lots of things. The entertainment and activities on the boat cannot compare with ocean cruise due to the limitations of the space. The wifi service was great which let us able to keep in touch with our friends and share our experience. If it's the first time to travel Europe, having the land tour was suggested. The scene was beautiful and we took lots of pictures. The hotel in Zurich was fantastic. As for the embarkation and disembarkation, the process was smoothly and well-organized. We would recommend Scenic. Read Less
Sail Date: June 2018
Thoroughly enjoyed this cruise [have cruised with Scenic a number of times before] - one of the most picturesque cruises with masses of 'pinch yourself' moments as we passed by amazing landscapes [with perilously steep vineyards ... Read More
Thoroughly enjoyed this cruise [have cruised with Scenic a number of times before] - one of the most picturesque cruises with masses of 'pinch yourself' moments as we passed by amazing landscapes [with perilously steep vineyards everywhere], or exploring the beautiful, charming townships. Each of the excursions off the 'Opal' were supported by local guides who brought to life the medieval beginnings and survival stories of the incredibly unique history/architecture etc of cobblestone streets, castles, churches/cathedrals: always very interesting and educational; with free time to explore these quaint, colourful towns on our own. The ship's Crystal dining room was wonderful, with the added variety and opportunity to experience the six course tasting menu at Table La Rive as well as the Italian cuisine at Portobellos Restaurant - enjoyed the selection of courses, that were delicious, well presented and matched with local wines. Also, most importantly, the professionalism, friendliness and caring consistently on display from the marvellous crew, cabin and dining room staff, who all helped make our cruise so enjoyable. Special mention to the experienced Captain and his team; with extra regards to Alex, our Tour Director, who was always 'on the job' making sure everyone was safe, nurtured and having the best time; always with good humour, lots of laughs and very interesting, educational port talks. So many deserving of our sincere appreciation and thanks - it was a most wonderful, relaxing and happy cruise. Read Less
Sail Date: June 2018
We were supposed to board at Basel but due to a lock problem we started at what was the second port Breisach not a problem. We had been with Scenic before so knew what to expect and it was all as we thought it would be. Due to any early ... Read More
We were supposed to board at Basel but due to a lock problem we started at what was the second port Breisach not a problem. We had been with Scenic before so knew what to expect and it was all as we thought it would be. Due to any early flight we arrived about 1pm and were told to wait in the lounge as boarding was officially 3pm. After a quick drink we were asked by Marketa the hotel manager so register at reception and we could go straight to our cabin registration took about 30 seconds! Excellent cabin plenty of storage space and the balcony system gives you a nice open atmosphere. Later had the orientation by Richard the cruise director and realized we had met him before on his previous sea cruise director roles. He was excellent throughout the journey very knowledgeable very helpful and very funny (even if we had heard some of his stories on one of the sea cruises!) Dining was what we expected and gave the opportunity to sit with different people each night we met lots of interesting folk from all parts of the world. Excursions were varied and enjoyable with very knowledgeable guides The staff helped to make the trip even better with their friendly and helpful attitudes too many to mention individually but special thanks to our butler Marius who couldn't do more for us (even bringing a cognac nightcap to the cabin Thanks) Would we go again with Scenic Definitely!! Thank you to every one who made it such a great cruise p.s. The glorious weather as promised by Richard helped Read Less
1 Helpful Vote
Sail Date: June 2018
This was our second cruise with SCENIC. After having had such a wonderful time travelling from Budapest to Nuremberg last year, we decided to trust Scenic once again and try the Amsterdam to Basel tour. Once again, we were not ... Read More
This was our second cruise with SCENIC. After having had such a wonderful time travelling from Budapest to Nuremberg last year, we decided to trust Scenic once again and try the Amsterdam to Basel tour. Once again, we were not disappointed. Richard, our cruise director was accommodating, efficient, entertaining and had us well organized, informed and looked after. The staff on board are really good at what they do. We felt welcomed, pampered and genuinely appreciated. Food was excellent and plentiful ( as was the wine and other refreshments. ) Our excursions were well organized, very professionally guided and, thank goodness, did not require long rides on buses. Scenic certainly knows how to keep you busy and interested. I have come home for a rest and a serious diet. Embarkation was fast and efficient. I happened to be suffering from a nagging dose of bronchitis plus being up for about 30 hours. While we arrived at a time that would normally require a few hour wait for our cabin, our manager and head of house keeping graciously made our room available early. This was very obliging and very much appreciated. Disembarkation had a bit of a twist in that we did not get to our designated final destination. A problem with a lock on the river, not a scenic problem, required we disembark short of Basel. Richard handled it well and our airport transfers were completed without any issue at all. Our personal highlight was our visit to Strasbourg but, I cannot fault one single outing. Our enrichment evening was wonderful. River cruising may not be inexpensive and, agreed it may not be for everyone but, if you do choose a river cruise, you cannot and will not get any better itinerary or treatment than what you receive from Scenic. The fact that everything is included, no tipping, top shelf products on the bar, and all excursions included goes a long way to easing the mind and alleviating the all to often nickle and dime annoyances you experience on other lines. And, you may even get to meet Richard's Disco loving cousin while on board but that, my friends, is another story. Read Less
3 Helpful Votes
Sail Date: May 2018
All inclusive. From the very convenient boarding to the easy departing trip was top notch. Our cabin was well-appointed. This vessel is relatively new, in 2015, I think. Balcony added comfortable space. Beds were deluxe clouds ... Read More
All inclusive. From the very convenient boarding to the easy departing trip was top notch. Our cabin was well-appointed. This vessel is relatively new, in 2015, I think. Balcony added comfortable space. Beds were deluxe clouds .Extremely well executed program of events. Dining was 5-star. Dining service best I've experenced- far above QE2. Kudos to Zoran and Branislan who provided me a very memorable dining experience. Cabin 324 well-appointed. Thanks to my son for this Mother's Day present I shall forever remember. Also, luckily, the weather was perfect. Tulips were gorgeous. Alex executed excursions etc with great aplomb. The stars were in alignment. I don't know how anything could have worked out better. Also, we think the Basel-Amsterdam is the more desirable. Scenic provided limo service both ways. I would hope to have the opportunity to travel with them again. Yes, Life is too short not to go first class. Read Less
4 Helpful Votes
Sail Date: May 2018
Amazing customer service. Amazing staff. Food excellent, room comfortable, fridge always stocked. Could ask for nothing more. Excursions were excellent, informative. Evening entertainment was fun and not so loud that you could still ... Read More
Amazing customer service. Amazing staff. Food excellent, room comfortable, fridge always stocked. Could ask for nothing more. Excursions were excellent, informative. Evening entertainment was fun and not so loud that you could still carry on a conversation if you wanted to. Cabin was kept spotless as it was cleaned twice a day with a turn down service as well. Personal laundry was done same day. We had the best waiter in the business I am sure. Zoran made my dining experience excel. Loved the fact that one night we partied with the staff. Everyone was like a friend. Lots of choice for menu items and the wines were delicious. Leaving the ship was effortless, and you didn't feel rushed. Everything was arranged for you. It will be very hard to top this holiday, we are already looking at the Scenic book to plan our next holiday. When you have had the best the rest will not do. Read Less
Sail Date: April 2018
We had been on a previous cruise with Scenic and totally enjoyed it so we wanted to do the Rhine River and chose Scenic. The cabins are well done with lots of storage and a spacious balcony. We enjoyed the staff in the dining room. They ... Read More
We had been on a previous cruise with Scenic and totally enjoyed it so we wanted to do the Rhine River and chose Scenic. The cabins are well done with lots of storage and a spacious balcony. We enjoyed the staff in the dining room. They were very professional and were very helpful with any dietary needs. The chef provided personal service when needed for special food requests. He was amazing.The variety of food was great and expertly prepared. Sneysana was the young lady giving massages and was amazing also. I had 3 during the cruise and she helped me tremendously. Our excursions were wonderful. We love that the excursions are well thought out and the transfers are very comfortable. There was 4 adults in our group and we met wonderful people from all over the world on the ship. We certainly would look into other Scenic trips in the future. Read Less
2 Helpful Votes
Sail Date: October 2017
I have always wanted to try the river cruise experience. I also wanted an "all inclusive" format. Tell me how much up front and please don't bother me after i start my trip. What an experience! Scenic advertises "all ... Read More
I have always wanted to try the river cruise experience. I also wanted an "all inclusive" format. Tell me how much up front and please don't bother me after i start my trip. What an experience! Scenic advertises "all inclusive"! They do deliver, not only do they deliver but they exceed your expectations over and over and over again. Each day passed and we thought that the next day could not be any better but we were misled. Each day had more surprises, more activities that were not expected or anticipated! The food was unbelievable. This is coming from someone who is of Italian heritage and known to be a connosseur of good food. The night time entertainment was different each and every night. Usually entertainment from the country we were visiting. Very nice touch! The best night was the Symphony Orchestra of Vienna where we got a "private for Scenic guests only" performance. And it was held inside one of the Castle's in Vienna! Breathtaking experience. Absolutely loved it. The cruise director was awesome! He kept the group very entertained and ensured every single detail of the cruise was detailed for us and was followed through on. Very talented individual! The crew, cleaning, butler service, bar staff, etc. were all very much focused on client experience. There was much attention paid to detail and staff remembered favourites of the passengers - very impressive! Cleaning crew were meticulous - i cant count how many times my bath towels were changed! Excursions were very very detailed and just the right length of time! Great tour directors as well. Very knowledgeable and very willing to share any information we were looking for! An absolute amazing experience. Exceeded my expectations in every category. Will definitely sail with Scenic again and highly recommend to all my friends and colleagues. Read Less
1 Helpful Vote
Sail Date: October 2017
Scenic exceeded my expectations for service and luxury. Our cruise director Richard was both fun and fabulous at running the program. Every tour was exceptional. Nuremberg WW 2 tour was moving, interesting and haunting. Do not miss it! ... Read More
Scenic exceeded my expectations for service and luxury. Our cruise director Richard was both fun and fabulous at running the program. Every tour was exceptional. Nuremberg WW 2 tour was moving, interesting and haunting. Do not miss it! Cruising down the Danube from the roof top hot tub while enjoying fabulous scenery and sipping a cosmopolitan.....can it get better than that! Our diamond deck balcony suite was perfect and the Butler service met our every need. Loved being able to send out a complimentary bag of laundry and receive it back pressed and folded. This really is the an “All Inclusive” cruiseline. Everything I could want and more. The (included) night at the Lichtenstein Palace enjoying a classical concert of Mozart, Strauss and Beethoven was the best evening ever! The day in Strasbourg Germany was very special - seeing many of the Sound of Music sights including places used in the movie such as the garden gazebo where Lisa sang I am 16 go8ng on 17..... Simply an amazing river cruise, I cant wait to go on another Scenic Cruise! Read Less
4 Helpful Votes
Sail Date: October 2017
We (my husband, 72 and I, 67) had cruised with Scenic before, two years ago and we have been on numerous ocean cruises. Scenic (which attracts mostly Brits and Australians with some Canadians and Americans) makes the trip so easy and ... Read More
We (my husband, 72 and I, 67) had cruised with Scenic before, two years ago and we have been on numerous ocean cruises. Scenic (which attracts mostly Brits and Australians with some Canadians and Americans) makes the trip so easy and enjoyable. Embarkation went like a dream - we were met at the Basel airport, transferred to the ship, fed lunch and relaxed in the lounge until the cabins were ready at 3pm. The ships are amazingly spacious, the food is incredible and the crew is never without a smile - always accommodating and pleasant. Ports and shore excursions are well chosen and the local guides are knowledgeable and fun. Perhaps best of all, a cruise on Scenic is truly ALL inclusive. Tips are included (even for the local guides and bus drivers), drinks (top shelf spirits and wines) are included and always very generous - even one load of free laundry is included on a two week cruise. They even include bottled water with every excursion and a map of the destination as well. The dining room is lovely with great views. We enjoyed the food very much and we are "foodies". Breakfast and lunch were buffet with a wonderful selection and you could always order off the menu as well. Food was always hot and delicious with many local specialties. You can have a mimosa with breakfast and wine/beer is served with lunch. Dinner was to order and generally offered four courses with vegetarian and healthy choices as well. Over the course of the two weeks we had beef, duck, chicken,many types of fish, pork and lamb. Everything was beautifully presented and delicious. There is also a cafe on the lounge deck which offers early/late breakfast and light lunch, along with fruit and pastries during the day. Always available in the lounge are various coffee drinks and many types of tea. Being a river cruise, the entertainment is not as abundant or flashy as that on an ocean cruise, but we had performances several nights by local artists. The sun deck up top is a great place to sit and watch the world go by, take a dip in the pool/hot tub or walk the small walking track. There is also a fitness center (a state of the art treadmill, elliptical and bike as well as free weights) and a salon where hair services and massages/treatments are available. The service is impeccable - the staff is so well trained and seem to really care if you are having a good time. Our cruise director, Patrik, was as good as I have ever experienced. He was knowledgeable, informative, patient and funny. His port talks each day explained exactly what to expect on each excursion. The wait staff, bar staff, cabin staff and everyone were just so pleasant and helpful. Our butler, Daniel, came by several times to ask if he could do anything for us. The ports were well chosen and the excursions really provided something for everyone. They ran like clockwork. If you don't want to join an excursion you can always take your "Tailormade" from your cabin (a type of GPS unit pre-loaded with story/history of the port) and do one of the tours on that. they also have electric assisted bikes for use (we did not try those). Scenic also provides a Scenic Enrich experience and a Scenic Sundown experience on each cruise. For our Scenic Enrich we had a tour of a castle and then a classical concert, complete with wine. Our Scenic Sundown was taking a cable car up to another castle and listening to local music while overlooking the city below. Disembarkation went equally as smoothly as embarkation. When it was time to leave for the Amsterdam airport we had a full size bus for 10 of us, and the Scenic rep at the airport even came in with us to help with printing our boarding passes. I would recommend Scenic to anyone! Read Less
5 Helpful Votes
Sail Date: October 2017
During our investigations, Scenic looked like a more flexible and yet "all-in" package. We spent absolutely nothing more than the fees paid up front, and at ports of call we were free to participate in their great guided tours or ... Read More
During our investigations, Scenic looked like a more flexible and yet "all-in" package. We spent absolutely nothing more than the fees paid up front, and at ports of call we were free to participate in their great guided tours or venture out on our own with their terrific little gps doodads. Even e-bikes to lessen the effort, were provided. The cruise director, Richard, was fantastic. Always available and quick to look after whatever our question was. The service staff were exemplary, doting over every need. And the food was as good as any high-end restaurant...from the breakfast buffet thru to the sit down served dinners. The daily/nightly entertainment was enjoyable and the dance floor was never empty. The special event, the classical concert in the Rastatt Palace was the best event of this kind I have ever attended. The intimate venue meant we were almost participating in the concert. We're already planning our next cruise...perhaps the Seine. Read Less
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