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11 Ryndam (Retired) Cruise Reviews

We have been cruising since 1990 so are not newbies by any means. We settled on Holland as a more upscale line and in many previous cruises through Europe and all of the Caribbean we have been very happy - but the circumnavigation of ... Read More
We have been cruising since 1990 so are not newbies by any means. We settled on Holland as a more upscale line and in many previous cruises through Europe and all of the Caribbean we have been very happy - but the circumnavigation of Iceland and the trip into the Fjords of Norway was a total unmitigated disaster. This was an example of the most blatant corporate greed we have ever seen on a cruise ship. During the very first few days we learned from several crew that Noro Virus had been on the ship for the past 4 to 6 weeks yet Holland continued to run the Ryndam and continued to make people and staff very very sick. But here is the real kicker, we were told that the option to cancel the cruise had been OK'd well ahead of the sailing BUT Holland did not present this option until all passengers had flown for hours to get to Heathrow, stayed overnight in various hotels and then spent more than 2 hours on a bus to Harwich terminal to board the ship. Our boarding was delayed as we were told the ship was being thoroughly sanitized! It was only then that the cancellation letter was passed around - how cruel can they get? The outbreak got worse and worse and we then received a letter saying they had identified the problem as Noro Virus. This was misleading at best and an outright lie at the worst. They knew full well before we boarded that the ship was badly contaminated and yet they let us board. All passengers had come thousands of miles and who wants to turn around and go home? Why didn't Holland be up front and tell people before they left for the cruise that the ship was badly contaminated with the Noro Virus and they had not been able to get rid of it in the previous 4 to 6 weeks? I wish this was as bad as it got but it isn't. Passengers got food poisoning including my wife who has a Masters’ in Public Health and is a Registered Dietitian and knows what food poisoning looks like versus Noro Virus! Holland cancelled port visits, cancelled port tours and ended the cruise early while refunding only part of our cruise price. Does it get worse yet - oh yes it does - after the cruise is back at Harwich we are loaded on a small bus and driven into downtown London to our temporary hotel; the outside temperature is 28C - a record for London. You would expect to have Air Conditioning in a bus where windows can't be opened but this bus didn't! It was so hot in there passengers had sweat running down their arms and backs and the traffic was horrendous - our 2 hours trip took 3 - bad even for London. Holland America Lines owes everyone a full refund, but don't hold your breath that they will do the right thing. Read Less
Sail Date June 2015
There were many things I liked about the Ryndam and our first HAL experience - the crew were excellent; genuinely friendly and helpful, our room was of a generous size, hygiene in the Lido was very good indeed - Cunard/Celebrity take note, ... Read More
There were many things I liked about the Ryndam and our first HAL experience - the crew were excellent; genuinely friendly and helpful, our room was of a generous size, hygiene in the Lido was very good indeed - Cunard/Celebrity take note, our stewards were the best yet... but...but... The food itself in the dinning room was frankly 'orrible and even when we mentioned it was burnt and inedible nothing was done about it - we relied on the Neptune Lounge for sustenance, not ideal and they looked aghast that we actually enjoyed/prefer dining offshore. It didn't enhance our holiday to have to supervise our 16 year old son (who competes at an high level in various sports) in the gym for an hour every day - terrible message to send out to teenagers trying to live an healthy lifestyle. In the room there was mould in the fridge!! and o dearie, dearie... the last night our son had a restless night and I fair gagged when the state of his mattress was revealed - just revolting and covered in stains. We'd recently had a grim 'Celebrity' experience...I think the Ryndam has finally nailed any thoughts to cruise again - shame as it could have been a very good experience. Read Less
Sail Date August 2014
I jumped ship from RCCL/Celebrity to HAL on the recommendation of some friends, I'm jumping straight back. The ship is lovely, clean, stylishly decorated and a manageable size. The crew however, are the most miserable bunch of ... Read More
I jumped ship from RCCL/Celebrity to HAL on the recommendation of some friends, I'm jumping straight back. The ship is lovely, clean, stylishly decorated and a manageable size. The crew however, are the most miserable bunch of people in the service industry I have encountered, a couple were downright rude. There was very little evidence of anyone in charge in the restaurant which led to lacklustre service and very few sightings of any senior crew at all. I seriously think HAL have major staff/union issues on this ship. The service from room service was so abysmal that it was almost funny, bottles of champagne simply thrust through the door without any ice bucket or glasses and on several occasions we were told they were too busy and could we 'nip' upto the bar, seeing as the ship was half empty, this was a bit worrying. Many of the staff had difficulty in communicating in english, which led us to believe this may be a training ship?. My major disppointment was that apart from two days, the only lunch service was in the pool buffet (not my idea of a nice lunch) and even this ended at 1400 making any long morning shore exploration a project, we ate in our cabin most lunchtimes, my idea of lunch isn't queueing for canteen style food with 700 other people. The most appalling thing?, the way HAL dealt with our complaints, a free dinner in the Pinnacle grill on my next HAL cruise, which isn't going to happen. Read Less
Sail Date October 2013
We live in Florida and decided to take a cruise out of Tampa on the Ryndam. Our first time and last time. We have been on other cruise lines so we know what we are comparing everything to. No real activities - I don't know what the ... Read More
We live in Florida and decided to take a cruise out of Tampa on the Ryndam. Our first time and last time. We have been on other cruise lines so we know what we are comparing everything to. No real activities - I don't know what the cruise director does - certainly not develop activities - only sitting on lounge chairs and reading books! Cooking classes showing you how to garnish your cocktails. Like no one knows that! The buffet food is horrible - they have Philippine and Korean day, really on a caribbean cruise. While the food in the main dining room was good - the staff make you wait almost 30 minutes just for an appetizer - our meals were 2 to 2 1/2 hrs long and we felt bad taking that long seeing people waiting in long lines to get in. Twice after eating we had distress and missed what little entertainment they had. Room service was a joke, we ordered 2 hamburgers and a club sandwich and got 3 cheeseburgers. While the guy came back with the club sandwich and took one of the hamburgers, the one hamburger was completely raw inside and they took the bread on a press did not toast it. We were very disappointed that we couldn't eat room service either. The staff are not friendly at all and believe in talking more to each other than doing their job. Our room was not cleaned until 5 pm one day after we left it at 8am for the day. When you go to the front desk to complain - they have a philippine woman who is the worst at customer service. No apologies just arrogance! If you go to the mix or martini bar good luck in finding the bartender - more than I care to mention sitting at the bar waiting to get a drink no one to be found - behind doors chit chatting. Their staff does not care about the customer at all. What is that saying the dog wags the tail but at Holland America - the tail (workers) wag the dog (Holland America) Does Holland America (Carnival owned) ever wonder why they don't take in revenue for drinks?? We met a lot of couples that have been 3 and 4 star mariners telling us they will never come again to Holland America. We came home today and still are having intestinal problems from this cruise. Do yourself a favor and heed my warning - stay clear of this ship, Ryndam and its crew or you will be writing a horrible review too and feel totally ripped off! Read Less
Sail Date November 2012
We learned the ship had just come out of dry dock and wasn't ready with many new crew. But even that doesn't explain the awful lack of service and attention to detail we were used to receiving on other cruises and other cruise ... Read More
We learned the ship had just come out of dry dock and wasn't ready with many new crew. But even that doesn't explain the awful lack of service and attention to detail we were used to receiving on other cruises and other cruise lines. From reputation expected more from Holland America but received way less. Would not recommend this ship for anyone!!! Examples Had to wait in line for attendant to pour your water for all meals on Lido deck. Only water and tea available at that. No buffet style- had long waits for food to be cooked and/or plated. No trays- they just handed you a very hot plate Very limited choices for that Had to wait half an hour for burger at grill Room service- worse. Order cheeseburger and got hamburger. Called to complain and they sent another order but again it was only hamburger with burnt bun! Tuna melt with Swiss cheese was cold tuna sandwich with slice of cold American cheese. It was almost laughable if not so frustrating Had to ask for condiments- often not available But this all was small compared to wait times and service in the anytime dining room. It was bedlam there- it didn't make any difference if you had reservation. Waits at least half an hour to 45 minutes. Empty tables no management or control. And then when did get seated the waiters were not professional and knowledgeable like had experienced on other cruises Cabin and service fine The ports were great-in Guatemala-boat tour by Gus the best tour ever! But the miserable service so bad it was far from a trip to remember. The cruisers all spent most of our conversations complaining. This was first cruise on Holland America and will be last don't want to take the chance again for the money Read Less
Sail Date November 2012
I sailed in the first week of January with my mother. We took a chance, due to a good price, with a cabin guarantee in the HH category which is an outside fully obstructed cabin. What we were assigned was cabin 382 which was an outside ... Read More
I sailed in the first week of January with my mother. We took a chance, due to a good price, with a cabin guarantee in the HH category which is an outside fully obstructed cabin. What we were assigned was cabin 382 which was an outside cabin on the promenade deck that was not fully obstructed. However, as I read on cruise critic and I can confirm now myself, this is a cabin that is directly under the kitchen galley. I took the galley tour later in the cruise and I believe our cabin was below the bakery area where there is a noisy, vibrating industrial mixer. The noise was tolerable as it was occasional throughout the day and pretty quiet late night. However, we experienced a flood in our cabin on the last evening which I will explain in further detail. My advice is do not get a cabin guarantee, if you choose to go on this ship which I do not recommend. This ship itself is worn looking with some exceptions. The bathroom in the cabin looked almost brand new and was likely part of the 2010 refurbishment. The theater, although smaller than other ships, was tastefully decorated and did not look old. There is worn carpeting throughout the ship and the main lobby area is small with an ugly large sculptor in the middle. Cleanliness of the ship is not what they preach. The ship is in a virtual lock down for the first two days in the lido buffet area. You are not allowed to serve yourself any food or drink, including water or coffee. This creates long lines for everything and having to go back for items. Even the salt and pepper is off the table. In addition, they will not offer a spoon or milk, cream for the coffee and then you find out that you had to ask for it as it is off limits. The cleanliness in the buffet stops there as they are short on crew and during peak times stacked with dirty dishes. I think what they are doing is good practice but they need more staffing and attention to their passengers. The other issue with cleanliness is that the public bathrooms were often not clean. On one occasion, there was no soap available in any dispenser. I alerted a crew employee in the gift shop, next door to the bathroom who looked at me blankly and told me that there is hand sanitizer machines around the ship. I told him that I thought that was a serious health hazard. The good things I have to say about this ship is that the formal dining room had overall good food and variety of choice. I also really enjoyed my servers there who were friendly and attentive. The theater shows were also good with talented singers who gave there all. The most disappointing issue is the flood in our cabin. On our last evening at around midnight we heard what sounded likely heavy duty cleaning above us in the galley. The noise was loud and aggressive sounding. The next thing we had water streaming into the cabin onto my bed and my head. The front desk was called and they sent maintenance up who just nodded his head and said nothing could be done. We requested a change of cabin by an officer who arrived shortly after who told us there were no other cabins available. I told him we could not stay there and to find us something else. Miraculously they found us another cabin which was on the other side of ship on the lowest level. We slept there on the last night but left our possessions in the cabin not wanting to have to move everything in the middle of the night. Fortunately, most of our things were packed and taken away for debarkation as this was the last night. When we retrieved our belongings the next day the water was still coming in with saturated carpet and one bed. They had a team of maintenance people waiting for us to retrieve our things, some of them damp, and leave so they could make repairs. This was a terrible end to our cruise and we had very little sleep that last evening. We requested some compensation from an officer with Hal the next morning. He said he could not do anything for us and and gave a card to my mother to contact an individual in their Seattle office with an e mail but no phone number listed who assured would promptly assist us. To date no response after a follow up e mail and message left with no response other than a form e mail stating that it could take up to 6 weeks and they take their inquiries in the order received. It is now past 6 weeks and we continue to wait and I expect they want us to forget and do nothing. I would strongly recommend not going on the Ryndam for these reasons and will avoid HAL going forward. Read Less
Sail Date January 2012
This was our 19th cruise, 8th on Holland, so we have plenty to compare it too. We were all excited to get back to HAL as it, and Celebrity are our two favorite lines. Due to pricing and iteneraries this is our first cruise on HAL in two ... Read More
This was our 19th cruise, 8th on Holland, so we have plenty to compare it too. We were all excited to get back to HAL as it, and Celebrity are our two favorite lines. Due to pricing and iteneraries this is our first cruise on HAL in two years. The pluses: The food and service in the dining room was as good as on any of the other cruises. Embarkation and Disembarkation was a breeze. Overall the ship was in fine shape. All the crew were friendly and always smiling. The minuses: The entertainment. This was two seven day cruises back to back. Each week there was one night where there was no entertainment in the theater, unless you want to consider kareoke or Name that tune entertainment.There was just one guest entertainer each week and they each did one performance only, except for Julie Barr who did an R rated show at 11pm one night. The ensamble cast consisted of six singers and just two dancers, and they performed the other nights. Constume changes were at a minimum as well as the set changes. It reminded us of a high school production show. To their credit though, the singers were pretty good. They were no competition to the ensambles we saw on our previous two cruises which were on Princess and Celebrity. The Lido: There have been many cutbacks there. The most noticeable being no fruit juice availabe during the day. Also the coffee cups and drink glasses are about the size of my granddaughter's tea set. You either had to grab several or keep going back for refills. Lastly there is no food available between 8-11 pm as the buffet closes down except for water, ice tea. and coffee. Not that we need it, but we usually go up to the Lido, after the show in the theater, have a glass of juice and a slice of pizza, or a couple of cookies and talk about the day and what we had planned for the next day. Unless you want to sit around for an hour or so, that's not an option. The stateroom: We always book a oceanview guarantee as, normally the location on the ship doesn't really matter to us. That has worked the previous 18 times but not this time. We were assigned to an "H" 701. This is the very first room on deck 4. The room it self was quite nice and we've had portholes before so that didn't bother us. What was unbearable was the noise. On port days it started about 4:45 am and lasted 1-2 hours constant, and the same when leaving port. On tender days it was constant, all the time we were in port. I went to the front desk and asked to be moved, anyplace, even an inside cabin, and was told the ship was full. They gave me a complaint form to fill out and I have yet to get a response, that was November 27. It was so bad that we were going to get off on the turnaround day in Tampa but when we found that the cost to change our airline tickets would be $500, we decided to tough it out. A few of the ports the second week were later arrivals so that helped some. Lastly, getting the room made up. Since we were at the very front of the ship, our room was constantly the last one made up. That meant by 12:30 to 1pm the first time and 7;45 to 8:15pm at night. I mentioned it to the room steward and the next day it was earlier, but that was just for one day. We are going on Celebrity in April and if it's like it was in May, this will have been our last cruise on HAL. Except for the noise, the rest of the issues are based on cost cutting measures. I'd rather pay more than, comparing this one to the previous 18 cruises, feel like I got screwed. Yes this went on my comment card at the end and I asked them I'd be glad to talk to them about my complaint, but still nothing. Read Less
Sail Date November 2011
We sailed on the Ryndam in December 2010. This was my first cruise and our baby moon. My wife was 6 months pregnant at the time. We were traveling with our best friends. We left Tampa without a problem. Around 7 PM we were in the Rotterdam ... Read More
We sailed on the Ryndam in December 2010. This was my first cruise and our baby moon. My wife was 6 months pregnant at the time. We were traveling with our best friends. We left Tampa without a problem. Around 7 PM we were in the Rotterdam Dining Room about to dinner. About 10 minutes after being seated I began feeling sea sick due to the shifting and rocking of the boat. I left the dining room to go get some medicine from our room which was towards the front of the boat, this was no short distance. I was one hall length away from our room when ship began to heel to my right to the point that I could easily put my foot on the wall for balance. All around me things were crashing and people were screaming. Do you remember the scene from the Poseidon Adventure where the boat turned over? Or the scene from Inception where the building was flipping, yeah like that. I made it to our room got my meds and headed back to find my wife and friends who when I got the Rotterdam Dining room which was smashed to say the least, were no where to be found because it had been evacuated. When I left I found them and we were all shaken by our experience. Having grown up sailing I suggested we head for the high side of the boat. While sitting nervously in the library we observed crew members handing out pills telling people they were for sea sickness, if you took one you'll feel better and if you took two you'll go to sleep. The captain came on the loud speaker and informed everyone that he had hit some rough weather and at this point must turn into the storm. As the turn occurred we made our way to the showroom at sea. While there we noticed the room pitching up and then down. We decided to head to our rooms at this point and try to sleep. While we lay there terrified we noticed that all night we were lifted up off of our beds ever so slightly and then gently returned only to be lifted again. This experience was quite a bit like the positive and negative G's you experience on a roller coaster. As I lay there all night waiting for the hull to crack or for the alarm to sound for us to head to the life boats I decided that the second I could I was getting off of the boat. At this point I was figuring that in the morning when we reached Key West I would escape. Wrong, as I lay there in the morning what would turn out to be the chime of doom rang and our captain in a very thick Danish accent came on to explain that last night we experienced a sever roll when disengaging the thumper pilot (Tampa Pilot) and that the seas were to heavy to make port in Key West and that we would be experiencing high seas all day. Oh, did I mention the throwing up? I did that a lot even with a scopolamine patch on. So at this point I was angry and scared and nauseous. I figured that I would escape the Titanic/Poseidon when we got to Jamaica. Wrong, 48 hours and some easier seas we got to Jamaica. I had then resolved myself to continuing the adventure since we would be getting off and things had improved some. Wrong, as we neared Jamaica and prepared for departure the chime of doom again rang and in a very thick Danish accent our captain from de nabagshin deck ob the ryndam explained that the seas were to rough for tendering. At this point I was part of an angry mob that headed to the front desk to demand off the boat which by the way was quite shabby and old. After some poor customer service we headed to the back of the boat to get some air and to watch the carnival cruise head in to Jamaica. So still trapped on this old ship with a staff could not be bothered to learn any English I began to plot my escape via a life boat or swimming if possible. Since my wife was pregnant I decided that having us jump off or stealing a life boat that I have no idea how to operate would both be terrible ideas I decided that I would behave myself and prepare to be told that when we reached Grand Cayman we would be denied escape unless we mutinied. Good fortune finally smiles although I believe that it was good fortune that the boat survived the first nights events. We got off the boat at both Grand Cayman and Cozumel. On out last night while at dinner at the Pinnacle Grill (by the way if you are foolish enough to get on this death trap spend the extra few dollars and eat at the Pinnacle Grill. They treat you well and are very friendly and attentive and the portions of high quality food are absurd, the only bargain to be had on this vacation, fantastic food, well run and attentive servers which you will not find in the Rotterdam) so around 6 pm the chime of doom comes on and it out captain explaining that at 8 pm tonight a coast guard helicopter would be hoovering aboove the ship to air life a passenger off. At this point I was convinced that the helicopter would not hoover aboove but crash into and sink the boat. this of course did not happen and I am venting my frustrations but I can assure that when we received a coupon in the mail shortly after our so called vacation, for 15% off of our next Holland America cruise it sealed the deal for me that if I were forced back onto a cruise that there is no way that Holland America would get one red cent from us again. Good luck if you choose to get on the ryndam. I suggest that you look for video of the ship online to get a real idea of what it looks like. Read Less
Sail Date December 2010
I dislike this cruise immensely. My mistake was cruising on such an old cruise ship as the Ryndam. There was a leak from the ceiling in the hallway to the stateroom. Additionally, maintenance personnel duck taped plastic bags around a ... Read More
I dislike this cruise immensely. My mistake was cruising on such an old cruise ship as the Ryndam. There was a leak from the ceiling in the hallway to the stateroom. Additionally, maintenance personnel duck taped plastic bags around a large pipe by the volleyball court. Finally, there was an elevator in the stern that didn't work properly. Up entry and selecting a level, the elevator doors closed, the level indicator changed, then the door opened on the same floor as you started. The in processing was horrendous and in an uncomfortable warehouse type room. The evacuation drill was about 45 minutes long standing the whole time. For those who arrived early, we were pushed back up against the wall to make room for people who didn't know where they were suppose to go. The entertainment was poor. It was a group that had never performed on a cruise before and certainly it showed. The excursion tour director, Joe, can not be trusted to tell the truth. The excursions were all over priced and hyped. The worse was the Copper Canyon tour, which was 18 hours long. You do not get to see much of the Canyon, except one spot on the rim where you have 30 - 60 minutes to view. The tour guides claimed there were native indians living in caves. What a joke. They weren't even cliff dwellers. It was a house under the edge of the cliff. The train ride cost the cruise company $70 per person. The 2 hour bus ride to and from the train station couldn't have cost to much. The Holland America cruise line charged each person $400 for the excursion. Joe lied about the certified scuba dive excursion saying that it was 90 foot dives. In truth, it was two dives to about 35 feet. The dive was disappointing as it was open ocean. We were told on the second dive that we would be going through mostly some short straight caves. There was one cave that was dark and took a turn to the left. If it hadn't been for the florescent paint of the bottom of the tank of the diver in front of me, I wouldn't have know which way to turn.  The tour guides don't give any Mexican history prior to the Spaniards and praised the Spaniards time and again. The clam bake was a disappointment, too. The dancing entertainment while colorful was repetitious and lasted less than 30 minutes total with breaks. The clam bake food was poor. I regret not spent time in Cabo San Lucas, rather than take the bus excursion. The only good thing was the Chocolate night food and ice cream. In general, the Mexican Riviera was a waste of my time and money. Read Less
Sail Date October 2007
RYNDAM TO MEXICAN RIVIERA. NOT TOO GOOD!! WE AND A COUPLE OF OUR FRIENDS MADE A 7 DAY CRUISE FROM SAN DIEGO TO MEXICO MARCH 27. 2004 TO APRIL 3D..ON THE RYNDAM. WE HAVE CRUISED BEFORE ON HOLLAND AMERICA, WITH GROUPS WE HAVE PUT ... Read More
RYNDAM TO MEXICAN RIVIERA. NOT TOO GOOD!! WE AND A COUPLE OF OUR FRIENDS MADE A 7 DAY CRUISE FROM SAN DIEGO TO MEXICO MARCH 27. 2004 TO APRIL 3D..ON THE RYNDAM. WE HAVE CRUISED BEFORE ON HOLLAND AMERICA, WITH GROUPS WE HAVE PUT TOGETHER (AIRPLANE OWNERS). THE LAST WAS PROBABLY 3 OR 4 YEARS AGO ON THE MAASDAM THROUGH THE CANAL. THAT SHIP WAS WELL MAINTAINED, AND CREW SEEMED INTERESTED IN PASSENGER COMFORT. THIS CRUISE TO MEXICO WAS THE WORST CRUISE EXPERIENCE WE'VE HAD. FIRST, WE'D LIKE TO COMPLIMENT THOSE IN THE FOOD DEPARTMENT... THIS PART WAS EXCELLENT..... BUTTT... ONE OF OUR PARTY HAD A BIRTHDAY, AND WE ORDERED A SMALL CAKE AT THE "FRONT OFFICE" FROM A GIRL NOT TOO FLUENT IN ENGLISH. THE CAKE WAS DELIVERED ON THE WRONG DAY!.. WE THEN ORDERED FOR THE SECOND DAY, AND THEY DELIVERED IT TO THE WRONG PARTY!! SURE NEEDS HELP HERE, AND SUSPECT A LOT OF HELP NEEDED AT THE "OFFICE". WE HAD COCKTAILS IN THE "CROWS NEST", OR THE UPPER FORWARD ROOM, WHICH WE HAVE ALWAYS VISITED EACH NITE. THE ROOM WAS VERY COLD, AND THE DINING ROOM WAS ALSO COLD. WE CONTACTED THE "FRONT OFFICE" 3 TIMES, ASKING TO HAVE SOMEONE IN CHARGE LOOK INTO THIS, AND TO CONTACT US. NO CONTACT... A TOTAL DISREGARD OF PASSENGER COMFORT.. WE WERE TOLD THE ENGINEER WOULD CONTACT US.. DID NOT HAPPEN.. NO ONE.... NO ONE WOULD RESPOND TO OUR COMPLAINTS... WE NOTICED THAT IN THE "CROWS NEST", WE WERE THE ONLY 2 COUPLES THERE DURING "COCKTAIL TIME" , WHICH WAS UNLIKE OUR PREVIOUS HOLLAND AMERICA EXPERIENCES. GUESS PASSENGERS WERE NOT TOO ATTRACTED TO $6 COCKTAILS IN A VERY COLD ROOM.. WE WENT INTO THE MOVIE THEATRE.. AISLES WERE LOADED WITH TRASH, POPCORN BOXES, ALL SORTS OF TRASH THAT YOU HAD TO SHOVE ASIDE TO WALK THROUGH... THEN WHEN WE TRIED TO SIT DOWN, A MAJORITY OF THE SEATS WE FOUND WERE BROKEN DOWN FROM "HEAVYWEIGHTS" SITTING THERE... TOTALLY UN-MAINTAINED. ANOTHER SURPRISE WAS THE CONSTANT BARRAGE OF ADVERTISING DIAMONDS, LIQUOR, ETC.... WE DIDN'T GO THERE TO BUY DIAMONDS!! AND THEN OF COURSE IF YOU WISHED TO BUY LIQUOR, YOU COULDN'T CLAIM IT UNTIL DEPARTURE! THIS IS NOT MUCH OF A REFERENCE FOR CAPT. JAN, WHO SEEMED MORE BUSY HAVING HIS PICTURE TAKEN WITH GUESTS, THAN OVERLOOKING AREAS HE WOULD SEEM ACCOUNTABLE FOR... WOULDN'T HURT FOR THE CAPTAIN TO COME DOWN TO PASSENGER LEVEL, AND TAKE A LOOK.. AS FOR A "HOTEL MGR", HE MUST HAVE BEEN LEFT AT THE PIER ON DEPARTURE! WE LEFT A SUGGESTION IN THE BOX AT THE FRONT DESK WITH SOME OF OUR PROBLEMS.. I MUST ASSUME THESE ARE THROWN OVERBOARD, AS THE CREW WOULD NOT LOOK TOO GOOD... NO RESPONSE!! HATE TO SEE HOLLAND AMERICA SLIDING DOWNSCALE AS THIS, AND OUR FRIENDS AS WELL AS OURSELVES WILL SURRRRE TAKE A LONG HARD LOOK AT ANYTHING IN THE "NEW" HOLLAND AMERICA!! VERY DISAPPOINTED, ALDEN C. BARRIOS Read Less
Sail Date March 2004
Hi, I am a little late with this since I cruise so often, but I have wanted to do this ever since my last cruise with Holland America! I am one of the original cruisers, having cruised on the  1st Veendam, and Volendam, and another ... Read More
Hi, I am a little late with this since I cruise so often, but I have wanted to do this ever since my last cruise with Holland America! I am one of the original cruisers, having cruised on the  1st Veendam, and Volendam, and another ship which was for a short time part of the fleet! Lately we have cruised several times on the  Statendam to Hawaii and Mexico, but I decided to try the Ryndam. Since they are sister ships. I thought my feelings would be the same! I discovered much more open areas that made use of the Ocean Bar, which we go to every evening to dance before dinner! On the Statendam there are walls and poles that obstruct the view there when there are a lot of people! Also, the room after dinner, where they serve cappuccino and chocolates has an open wall so during special events, such as a celebrity interview, you can  actually see what is happening even though there may not be any seats! I still will cruise Statendam again, but if they both went to Hawaii, I would choose the Ryndam! She is such a lovely vessel!  Read Less
Sail Date May 2003
Ryndam (Retired) Ratings
Category Editor Member
Cabins 3.0 4.3
Dining 4.0 4.1
Entertainment 4.0 3.7
Public Rooms 4.0 4.4
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.7
Enrichment 4.0 3.8
Service 4.0 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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