We boarded and informed the ship had only one engine. This was replaced 12 days into our cruise. This meant we were unloaded and loaded at small jetties spent hours on coaches and less time at our destinations. A lock broke near Frankfurt which put us back another 12 hours. The ship is not fit for purpose. The toilet system broke down 3 times. Internet very bad reception. T V was in German had not been switched to a English satellite. The food was O K but deserts terrible. Coffee in the restaurant to strong and cold complained to the Hotel Manager but no improvement. Staff in restaurant needed training not serving ladies first, reaching across to deliver or pick up plates. The temperature control in our cabins did not work. We some times had to endure unpleasant smells when docked closed to other ships. The ship needed net curtains to most cabins for privacy when in port or docked next to another ship. Read Less

We took Cruce Mundo cruise from our travel agent. We returned on August 4th,2018. The ship MS Bellejour gave us a lot of problems. At the first day of the trip air conditioner didn't work with 95F (35C). Next day cabin was not clean for the entire day, For the last 3 days Ship phone didn't work. Hair drier was missing in the cabin and was delivered at midnight. On the trip to Strasbourg by bus 2 buses had trouble with air conditioners and we had to wait for another bus at 95F outside. Food for dinner was limited and Ship didn't have any entertainment. We strongly recommend to everyone avoid the cruise with MS Bellejour .Old ship and service bellow expectation by far.We had nice offshore excursions with the knowledgeable guides.but everything else was not good at all.Also we expected to see very clean cities. but were very surprised to see garbage all over on the streets Read Less

My first River cruise. Traveled with a group of 44 people. Ship (Bellejour/Cruce Mundo) was adequate, most of the crew was very friendly and helpful, food was okay, beverage package did not include a large selection of beer and wine. Do not book cabin 101, expected some water noise but it was very bad with a loud banging noise at the side of the ship. Thankfully we were able to move to cabin 118 which was 100% better. Cabin attendant was very good. Entertainment was a keyboard player/singer (same every night). Breakfast buffet had a good selection but the area was very small and cramped. Lunch and dinner both included a salad, soup, entree and dessert. Most of the food was good but not exceptional. Cruised from Amsterdam to Strasbourg. Visited beautiful cities and the excursions from the ship were very good. I would definitely like to do another River cruise someday, but would try a different cruise line. Read Less

although it primarily seems to handle group tours, it was one of our best cruises we have been on. We were the only English only speaking couple on board, but all crew were multilingual, one of the best we have encountered in cruising; all the other guests were from Europe (with exception of the Russian-American group who conversed in Russian the whole time) but that posed no problems - met some great people. excursions were great and well conducted. Food - ah 4-6 course lunch and dinners, all presented comparable to 5 star restaurants. Cabins were good size, even the shower was adequate. Cant say enough good things about this ship and crew and overall experience. The ship does not dock with the major lines in all ports and does seem to get some out-of-the-way places as in Basel. The Rhine was fantastic.... Read Less