38 Carnival Inspiration Cruise Reviews

We arrived 30 minutes earlier than our check in time but the let us board. After showing home printed boarding pass and passport, we boarded without any lines. We carried our own luggage and went straight to Lido deck to eat lunch where ... Read More
We arrived 30 minutes earlier than our check in time but the let us board. After showing home printed boarding pass and passport, we boarded without any lines. We carried our own luggage and went straight to Lido deck to eat lunch where the had buffet as well as Guy's burger and mexican food. Guy's burger was delicious and we came back multiple times. Our stateroom steward was very friendly every time we saw him and did great job of cleaning our room as well as provide us a different towel animal each day. At Catalina Island, we decided to stay on board since we've been there multiple times and not much to do there. This worked out good so very little people/crowds on board and thus were able to explore the ship and do mini golf. We gambled black Jack and Cash crane game and lost money but not too much. Dinner at Carnivale dining room was great with many different selection of menu items. We were able to order multiple appetizers, main course, and dessert. The service from dining staff was fabulous which included the dancing entertainment. We enjoyed playing Carnival Tower with large Jenga pieces and large dice. The nightly entertainment was great. The main shows (Studio VIP, and other shows) at Paris Lounge was spectacular. The Punchliner Comedy club was good although we sometimes could not understand or hear John Caponera jokes because he talked a bit fast. Jamie Lissow was geat comedian. I waited in line to get sandwich at Carnival Deli just before closing at 11pm and without the deli cook saying anything, he closed up area and then left which was very rude. I should have complained to his manager. We paid Wifi Internet Online Value Plan and first 2 days was just ok but the 3rd and 4th day was horrible and useless. We complained at Guest service on last evening at Guest Services and they were nice enough to refund the $41 Wifi charge to my CC since it was pre-paid. We went to Art auction and won a raffle for a choice of 1 of 4 different pieces of art prints but had to pay $35 shipping which was ridiculously expensive. We then made the mistake of purchasing a Thomas Kinkade art print for $200 which was overpriced after returning home and researching it. We could not research Park West Gallery's negative review while on board because of the bad wifi. The day we debarked, I tried to call Park West customer service to cancel this order but gave up after waiting an hour on the phone. It's ridiculous to pay 15% cancellation fee. They better not charge 15% cancellation fee on $35 shipping charge. The next day, I called again and waited for almost an hour to talk to a customer service rep but she was unable to find my invoice # and stated to call back again a few days later but I was never able to speak to a customer service representative again because of the very long wait on the phone. I also emailed their customer service email but never received response. Only after posting negative Yelp review did I get a response to send email to a different Park West customer service email address to which they finally responded stating they will cancel my invoice and process refund through Carnival. But a few days later, I got email stating that my order is being processed. I will now dispute the original Carnival cruise charge on my credit card. My wife paid $33.50 for 2 yoga classes and 1 Pilate class. The Carnival Fun Times showed the Yoga classes but not show the Pilate thus she missed Pilate class. We tried to explain to the Spa manager that they need to include Pilate class on Carnival Fun Times like Yoga classes but she blamed Carnival management. My wife spoke to Carnival manager who then blamed Spa manager for not telling Carnival to include Pilate class. This was disappointing to see both parties blame each other at the expense of us paying for service we did not receive. We will never attend Carnival spa ever again. We should have asked for a refund. Read Less
Sail Date June 2018
We just wanted a quick get-away. We got a rude awakening literally. Between midnight and 2:00 am guests would walk down the hallway laughing, yelling, speaking extremely loud, and running. You would expect people to be more respectful ... Read More
We just wanted a quick get-away. We got a rude awakening literally. Between midnight and 2:00 am guests would walk down the hallway laughing, yelling, speaking extremely loud, and running. You would expect people to be more respectful of the other guests trying to sleep. When eating in the buffet, we had to look at a man who did not have a shirt on as well as his female friend who thought not to wear a cover-up as we had to look at her string bikini and her butt cheeks. They should have stayed at the pool to eat their meal. There was no officer to be seen who should have asked them to eat outdoors. Food onboard was average or below. They served lamb in the buffet that you needed a power saw to cut. Eating it was out of the question. Dinning room food was just ok as well. The oatmeal was actually pretty good. This ship being as old as it is (1996), should be retired. The ceilings are extremely low. Smoking is allowed in the casino. We walked through just once and were assaulted by the smoke. The ceiling being so low keeps all the smoke trapped. We would have enjoyed doing some gambling, but due to the smoke, would not return to the casino. In our cabin, our air conditioning control was mounted on the ceiling. We had to get on a chair to reach it, and turning it off was very difficult. We had to call our cabin steward and ask him to turn it off. We have never been on a ship where the control was mounted on the ceiling. Absolutely ridiculous. Also in our cabin, the only type of glasses to use were glass water goblets. This is really a very dangerous safety issue. If you dropped the glass it would shatter in the sink or floor. How easy would it be for Carnival to furnish plastic glasses for use in the bathroom? Our cabin steward did not have any, so we brought two plastic glasses from the buffet to use in the bathroom. Television in cabin only offered a few stations. There was not even a sports channel to watch. Plenty of advertising for Carnival was available to see. The entertainment was just ok. They had a Motown show one night and a Studio 54 the next night. The entertainers worked hard and did a nice job. Service throughout the ship was good. We took this cruise many years ago when Royal Caribbean offered it. I wish they still did it. We have been cruising since 1982 and have been pretty much around the world. This cruise and Carnival, we will NEVER do again. We have been on Princess, and Carnival owns them, so we most likely will not sail with them as well. We will stick with Celebrity and Royal Caribbean. Read Less
Sail Date May 2018
..theonly good thing i enjoyed on this cruise was the cabin steward was great and i really was impressed with how hard they work .. the ports were good liked catalina island was fun and really liked ensenada mexico ..shopping there was fun ... Read More
..theonly good thing i enjoyed on this cruise was the cabin steward was great and i really was impressed with how hard they work .. the ports were good liked catalina island was fun and really liked ensenada mexico ..shopping there was fun ..the tour we took was good .. i would go again but would not like those cabins .. the buffet is ok but really like the pizza bar and the guy hamburger grill was good ..there was always something to eat if you were hungry .we played bingo the first day and it was expensive and was so many people there . the casino was good and won a little money to play all week and the only thing that was bad was all the smoke in there ..if i could have gotten more sleep would have been better . but with all the noise from the galley made it hard to sleep .. Read Less
Sail Date January 2018
We thought this would be a nice vacation for Christmas, we were wrong. The pool is unheated and very cold, same with the water slides. My daughter did not use them because she was freezeing. Forget using the hot tubs, full of children and ... Read More
We thought this would be a nice vacation for Christmas, we were wrong. The pool is unheated and very cold, same with the water slides. My daughter did not use them because she was freezeing. Forget using the hot tubs, full of children and even infants. Food is very low quality no matter where you eat, but the bufet is the worst. To add insult to injury we all came down with the flu. Even though we got flu shots. Perhaps because 80% of the passengers appeared to be from mainland China. Lots of cigarette smoke near the pool and casino. The ports are a joke, Catalina Island is nice but not much to do. Ensenada is a dump, unless you like getting ripped off and harassed to buy gum and have your hair braided. For $1684 it was the biggest rip-off I have ever experienced. I would never book again with Carnival. Read Less
Sail Date December 2017
We chose it for the length of time and over Thanksgiving break. The cafeteria food was exactly that.....and the desserts had no flavor. I felt like I was eating sawdust! I am still stuffed up from the poor quality of food. The evening ... Read More
We chose it for the length of time and over Thanksgiving break. The cafeteria food was exactly that.....and the desserts had no flavor. I felt like I was eating sawdust! I am still stuffed up from the poor quality of food. The evening meals in the dining room were fantastic and the overall service was amazing! Within the first 2 hours of being on the ship, (during the Muster when the staff knows that everyone will be away from their room, we had cash stolen out of our suitcase.) They took the 20's and 5$ (we brought for shopping in Ensanada) but were gracious enough to leave the 1$. We filed a complaint but nothing was really done. BORED BORED BORED. If you don't drink, there isn't a lot to do during the days. We literally walked around the ship. The comedy shows were hysterical. Lots of kids, lots of drinking and gambling (reeked of cigarette smoke). If you are looking for a little more excitement aside from being on a party barge, I would suggest a different cruise. We will not be returning again. Read Less
Sail Date November 2017
We went on a short "themed" cruise to Ensenada. We were very excited and we looked forward to our first cruise. What a complete Disappointment The Good: The wait staff and room staff were excellent. The comedy show was ... Read More
We went on a short "themed" cruise to Ensenada. We were very excited and we looked forward to our first cruise. What a complete Disappointment The Good: The wait staff and room staff were excellent. The comedy show was decent The Food was terrible.....the only decent meal was the hamburger, but how many hamburgers can one person eat. The buffet was terrible - breakfast, lunch, and dinner were all below par. The only good items from the buffet were the fresh fruit and chocolate brownies (available after midnight). The food on the ship tastes like its frozen and just reheated. The buffet even messed up the prime rib and carved turkey....The tacos/burritos/ and Mexican breakfasts on the pool deck were horrible. The only good item from the dining rooms was the Escargot (surprise, but it's soaked in garlic, butter, and topped with melted cheese). The Pool is soooooo very small. It's literally smaller than one's pool at your home, but it's supposed to accomodate 2,000 passengers. We were so very disappointed and won't be going on any other cruises after this experience. Read Less
Sail Date September 2017
I chose this cruise because it was only 4 days and I was looking forward to being in the sun and good food and relaxing. I've been on 4 different cruise ships over the last 15 years and had cruised on Carnival one time prior to this ... Read More
I chose this cruise because it was only 4 days and I was looking forward to being in the sun and good food and relaxing. I've been on 4 different cruise ships over the last 15 years and had cruised on Carnival one time prior to this but it was about 12 years ago. The first thing I noticed was how trashy it felt in the atrium area. Not the least bit elegant...The music was ear blasting. The food was the worst I've ever had on a ship. The Vegetable choice was no choice - green beans. Desserts were 5 different dishes versus a full selection on a separate table on other cruises. Cheese was difficult to even find. It turned out to be hidden amongst other food and was little blocks of white and American cheese and very little offered. The most surprising to me was the full side of the upper deck overlooking the pool for smokers. A full bar for smokers next to the casino was packed! For dinner we had to set in assigned seats. The entertainment was very sad to say the least. Drinks as usual were pricey and I swear they put very little liquor in them starting the 3rd day. Children were everywhere and unaccompanied by parents. They offered very little in the way of excursions. We went to the Bufadora which was about 45 minutes to get to then were told we had 2 hours to eat and shop. No ATMs there. It cost me a $35 pottery purchase and 'fee' to get some cash. $100 cash cost $165.00! I will say our tour guide Jocelyn was very helpful and informative. Our cabin steward, Anita was very good. Our cabin was a junior suite and for us 3 ladies, was okay. The elevators and floors were confusing. You can't take an elevator to reach the different floors, you had go up or down using different elevators on different floors in different areas to reach your destination. Read Less
Sail Date September 2016
We need a place to hang out as our house is fumigated for 3 days and we decided to take a 5-day cruise. That was our 5th time to cruise (4 with Carnival, 1 with Royal Caribbean) I can say that this whole Carnival Inspiration cruise ... Read More
We need a place to hang out as our house is fumigated for 3 days and we decided to take a 5-day cruise. That was our 5th time to cruise (4 with Carnival, 1 with Royal Caribbean) I can say that this whole Carnival Inspiration cruise experience was the worse of all! The vessel is old with not much upgrades, shows are short, no live band, not so much activities for teen age kids. All they emphasized on board was to sell and sell, booze, jewelry, paintings,souvenirs, photos, etc., etc! Crews were okay except for the captain who cut my kid while in the pizza line. He was rude and arrogant just because he is in-charge. That would be our last for the Carnival as we are looking a much nicer cruise line in the future. Never, never again with Carnival especially the one that docks in Long Beach, CA. Read Less
Sail Date September 2016
2nd time on Carnival. 1st time was ok, this time not so much. I hate to report that I had such a negative experience and will likely never sail Carnival again. It was a 4 night cruise. Yesterday morning after 3 nights sleeping in room, I ... Read More
2nd time on Carnival. 1st time was ok, this time not so much. I hate to report that I had such a negative experience and will likely never sail Carnival again. It was a 4 night cruise. Yesterday morning after 3 nights sleeping in room, I flung back the covers further than I guess I had before and discovered a body fluid stain and other areas that looked liked they came from a dirty body parts or possibly other bodily substance. Oh my gosh I was beyond disgusted. I had slept in that bed for 3 nights and it looks like the sheets were not changed between us and the prior guests. I tried to call customer service but was placed on hold a couple of times. I went down there and talked to them in person. They called someone to basically smooth things over who offered to change all of the linens, vacuum, clean, and disinfect the room. That didn't help me feel much better. I stayed out of the room for the bulk of the day. I hated being in there. Thankfully last night was our last night. I then started noticing how even though there are hand sanitizer stands everywhere no one seemed to use them except us. I then was sanitizing my hands before and after I got my food because I was touching tongs and other utensils and equipment that others had been. I was just really grossed out in general so now I was on high alert. On Disney Cruise Line (DCL) they hand everyone walking in to an eating area a hand sanitizing wipe (except on deck where they are located at the various places to eat for you to self serve). The last thing I noticed that no one was cleaning common surfaces like they do on DCL (banisters, buttons, door handles, etc.). On DCL it seems like they are constantly cleaning these items throughout the cruise. Makes sense because they can't possibly do all of that cleaning between trips and have it be effective. But, low and behold they were starting to clean them as we were disembarking today. I am an easy going, laid back person, about budget travel. Not everyone can afford to travel and pay more like others can afford to so I tend to not look down on cheaper cruise lines and accommodations. Well that's over. I am just so grossed out and so so glad to be home. Read Less
Sail Date July 2016
Wow, we were so excited for this Cruise. It was our first. I took my husband for his 50th birthday and my mother-in-law for her 80th birthday. We booked JR. Suites with a balcony. V-5, V-7, and V9. All of which are directly under the ... Read More
Wow, we were so excited for this Cruise. It was our first. I took my husband for his 50th birthday and my mother-in-law for her 80th birthday. We booked JR. Suites with a balcony. V-5, V-7, and V9. All of which are directly under the weight room so we heard employees working out above us all night long. We had weights dropping on our ceiling waking us up with a jolt every night. The balcony's were too small to sit in the chairs provided. They are squeezed in the space so there is no where for you legs. To sit in them you have to remove the little table they give you and lift the chairs up over the railing to turn them sideways. Then you can't get back in the room until after you turn the chairs around again. Don't waste your money on a Jr. Suite. In fact, don't waste your money on this cruise. The Safety Briefing started at 4:45pm and lasted until 5:55pm. We were made to stand in lines shoulder to shoulder while we listened to it in multiple languages. Many people could not stand that long and needed to sit, despite the protest of the staff. We did not have time to change for our 6pm Dinner seating and were turned away at the door because we had not changed our clothes. The dining room had great choices and great wait staff members but the chef was not able to cook meat. We had tough veal, chewy pork loin, over done lobster (that we had to pay $20 extra for) and leathery steak. The food was horrible and not available the entire cruise as promised. Many places were closed most of the cruise. The Breakfast Buffet was the worst, cheapest food I've ever had so we tried to avoid it by going to the Dining Room for breakfast only to find that they fill your plate from the BUFFET! They have no snacks available at anytime during the cruise, a Mexican buffet with no chips and salsa and the taste bar they brag about is a joke and was rarely open. I lost 2 pounds and my husband lost 4 pounds during this cruise. I'm very glad for the burger bar as it was to only consistently good food. The drinks are great when you can get one as the bar tending staff is so slow it was faster for us to go get our own drinks EVERY TIME we wanted one. I observed more underage drinking than I ever have and security does nothing to stop it. They just follow these minors around so they don't fall down the stairs or off the boat. They hadn't cleaned the Lido deck before we got on the ship the first day, there were drink spills all over so we had to avoid the sticky mess while walking around. The ladies rest room on the Lido deck was filthy the entire cruise with only two toilets and one plugged and over flowing most of the time. That toilet didn't work the entire cruise yet they left it open and smelly. There are two main elevators to get to the top levels and one was broken for the entire cruise. They were so unorganized that it appeared that the staff had never been on a cruise themselves. To top it all off, when I would try and speak with someone to complain we could not understand them. Very few of the staff speak understandable English. I spoke with several passengers who had cruised with carnival many times and I was told not to judge them by this particular cruise as it was they worst they had every seen and not typical for carnival. However, it will be pretty tough to get me or any of my family members back on a carnival ship. Thank god for our Cabin Stewardess. Mai was fantastic! She is the only one on the ship that made us smile. Read Less
Sail Date February 2016
Okay for starters the food was horrible even in the dining room service was bad ,my dinner took 2 1/2 hours and was ice cold "literally" , the people in the dining room wouldn't even apalogise for the terrible service they ... Read More
Okay for starters the food was horrible even in the dining room service was bad ,my dinner took 2 1/2 hours and was ice cold "literally" , the people in the dining room wouldn't even apalogise for the terrible service they just said to come back the next night to give them another chance....I don't think so fool me once shame on you fool me twice shame on me.The buffet food was better than all the other food but even it was worse than hospital food. Room service had me on hold for an hour and a half until I called guest services and I then received an immediate call from room services only to have more crappy cold slop delivered to my room. I booked an appointment with the spa for a full massage package for my wife and they never even gave her a massage just a facial and some other treatments that weren't asked for and they were unwilling to refund my money either instead making the customer feel like they did something wrong. Numerous complaints were documented by guest services and no adjustments were made at all and corporate won't do anything for me either. If your looking for a floating Walmart than this is your ship for sure ...........I will never book another cruise with this line and I will share this review everywhere I can in hope I can save people from going through the worst cruise experience available !!!! Thankfully we purchased the unlimited beverage program (15 drinks per day is what they consider unlimited lol) without it I would of stayed in Mexico !!!!! Do not book with Carnival !!!! Read Less
Sail Date January 2016
We have sailed with Carnival and also other cruise lines, so we are not new to cruising. We also knew that we would not be getting the same experience on a 5 night, over Thanksgiving, that we would get on a 7 day cruise. We decided to ... Read More
We have sailed with Carnival and also other cruise lines, so we are not new to cruising. We also knew that we would not be getting the same experience on a 5 night, over Thanksgiving, that we would get on a 7 day cruise. We decided to purchase the FTTF as our flight was arriving early and we could use the tender service and disembarkation features of the FTTF. Checking in we got into the FTTF line and there was no one ahead of us, however the check in agents completely ignored us until I spoke up. We boarded the ship around 11:45 and went directly to our cabin. One of the stewards was there and was a little upset as the cabin was not ready (which is a benefit of FTTF) so we dropped our bags and went to the LIDO for lunch. The food was OK but the service was terrible. No one was picking up any dirty plates from tables and they were piled high everywhere. We dismissed that as first day confusion. We had an outside cabin on the upper deck and it was clean. Very basic room with bed and on single chair, so not to comfortable to spend any extended time in but we knew that when we booked. Cabin had good storage space and a good size bathroom. Muster drill was over 1 hour and very poorly organized. On Princess they scan your sail card when you enter the room so they have an exact head count. Carnival gave a demo on how to put on your life vest. We then sat there, as they told us they were taking a head count but no one was. We were then taken from this lounge out the back doors and all (hundreds of us) told to climb up one deck. Here we waited again, then an announcement saying the life boat would come down and we would get into them. We had anytime dining so went to the dining room to find two lines around the atrium. Had dinner in the buffet, the food was the worst I have ever had. Cold and unedible. We then only went to dining room where we had to line up at least 30-45 min prior to the opening if we wanted to get in. Food was not very good but better than the lido. If you want a drink with your dinner you had to get in from the atrium bar, one deck below. That bar was extremely busy and they only had one bar attendant. I think Carnival has cut back on its dinning and bar staff which will loose them a lot of clients. I could go on and on. Carnival has lost all caring for their cruiser and if this was our cruise we would not be back. This is our 3rd with them and I can say we will not be back. Carnival needs to return to treating their customer with care and respect that we had seen in the past. Read Less
Sail Date November 2015
We were so excited to go on our first cruise. We paid for Faster to the Fun which was definitely worth it and got started. Once we got going on the cruise, there was disappointment after disappointment. First, our room stunk of smoke. The ... Read More
We were so excited to go on our first cruise. We paid for Faster to the Fun which was definitely worth it and got started. Once we got going on the cruise, there was disappointment after disappointment. First, our room stunk of smoke. The room itself was fine, especially for a cruise, but stunk. We called down to complain so they sent someone who did nothing and said they'd send someone else. HOURS later, someone else came and did nothing. Fast forward again to the next day (after I got sick from the smell) and someone else came and said they could use some machine to fix it. They left the machine for longer than expected at 11pm when we were exhausted and it didn't help. We asked about changing our room and no one even valued us with an answer. That wasn't the only thing... ever single member or the waitstaff or casino staff was rude, short and unpleasant with the exception of our two dinner waiters. At breakfast buffet - rude, at the casino - disrespectful and it seemed it was because I was a woman gambling at table games, at sit down breakfast - rude, inattentive and full of attitude. I have a severe wheat/gluten allergy and anyone who I asked to accommodate (with the exception of our dinner waiters) seemed as if we were asking them to jump off a bridge and serve their water soaked bodies to us. If it weren't for the fact that my boyfriend and I made fun for ourselves in port and around the ship playing cards and people watching, it would have been the most awful trip of my life. I do not recommend this trip to anyone. To top it all off, after returning, I voiced my concerns to Carnival and they seem to barely care. After 3 tweets, a survey and two emails, I finally received a response saying sorry, we'll give you a bon voyage gift next time you sail. They'd have to pay me to sail with them again. I asked for a refund. Read Less
Sail Date November 2015
Just returned from a 4 day Baja cruise to Catalina/Ensenada on Carnival Inspiration. This was not my first cruise with Carnival, I have cruised several times before wit Carnival and other lines as well, but this will most likely be my ... Read More
Just returned from a 4 day Baja cruise to Catalina/Ensenada on Carnival Inspiration. This was not my first cruise with Carnival, I have cruised several times before wit Carnival and other lines as well, but this will most likely be my last unless things drastically change. My family is extremely disappointed in the entire cruise experience. First of all I will say that our room steward Pistui was good, he took care of us, and the blowhole kayak excursion in Ensenada was amazing. The Motor City show the last night of the cruise was excellent as well. But that's where the good ends unfortunately. I do not usually have negative things to say and I do understand that sometines there are circumstances that are beyond the control of anyone. I am sure that there are 2000 other people on this cruise who are in the same boat, no pun intended!! This was our first cruise in 7 years. We had previously enjoyed Carnival and have taken several 4 and 7 day cruises with them before as I previously said. Embarkation at Long Beach was an absolute joke. Apparently Carnival let some group charter the ship the cruise prior to ours. This group absolutely trashed the ship, ripped doors off of bathroom stalls, threw chairs into the pools, puke everywhere, etc. In fact the whole ship smelled of puke and sewer. It was disgusting. None of the people in the group knew how to tell time nor had any regard for all of us waiting to get on the ship. We were told by several Carnival employees at Long Beach that there were several problems with drugs, excessive alcohol consumption, prostitution etc associated with this group and this particular cruise. We arrived at Long Beach approximately 9:30. Check in was easy, we only waited in line for 5 minutes, gave our bags to the porters and were handed our Sail n Sign cards and told we would be in Zone 1 and to come back to the line at 11:00 because we would be boarding at that time. We walked over to the Queen Mary and did a complimentary self tour. We walked back over to the lines outside the dome and proceeded to Zone 1. And waited. And waited. And waited. People were too drunk and hungover to make it off the ship on time so we waited some more. And waited. See where I'm going with this? People were getting frustrated, irritated. People were cursing and fighting. 2000 people waiting to board the ship were hungry and hot. Finally 2:30 came along and immigration was still searching for two lost people on the ship. Really?? Carnival should have been more prepared ahead of time knowing that this particular cruise is always a mess. Bring in extra staff and cleaning people ahead of time. Have a cut off time for alcohol the night before so all the hung over people can vacate their staterooms on time like the rest of us. We all have to vacate our staterooms by 8:30 am, but they are allowed to stay until 2:30? Really need a different strategy here. Absolutely ridiculous. So we finally get to board. Our rooms weren't ready (understandable) so we went up to the buffet. It was mediocre at best. Slimy, greasy, and cold. So I ate a salad. I'm not a fan of salad but it looked the most appetizing. The muster drill was almost two hours late. It took almost an hour. By the time that was done, it was well past time for dinner. We had the first seating at 6pm. I didn't have a chance to change for dinner since I didn't have my luggage yet. The rest of my family did. We went to dinner late, missed sailaway, that was 2 hours late as well. No welcome aboard party, missed sailaway, long lines everywhere so not off to a great start. Also, a sewage pipe broke in the room across the hall from our cabin. The floor was wet the entire cruise, and there were fans in the hallway. Thise poor people had to be evacuated from their cabins. Since we were so late to dinner, we also missed the welcome aboard show, and didn't wish to stay up in order to catch the second one. By that time, we just wanted to go to bed. Although it's a small thing, and definitely did not make or break the cruise, the chocolates on the pillows were missed. It always was such a nice touch. Back to dinner. Our servers were not on point. Slow service. No personal attention. The helper servers were pretty much non existent. Had to beg for sodas even though we all had the soda cards. Had to pour our own water. Then there was the food. In all honesty I would rather go to Golden Corral. The quality of the food had gone downhill SIGNIFICANTLY. None of our tablemates' meals looked very appetizing either. Appetizers were ok, main meals were sub par. Desserts were good as usual however. I felt like we, the passengers, the people who keep Carnival afloat, were being treated as cows getting pushed through the troughs. Mooooo. The second day was Catalina. We went up to the buffet for some breakfast. It didn't look too appetizing. We waiter in line for 20 minutes for an omlette to made. My husband's was ok but mine was disgusting. It tasted like nasty old fish. Maybe it was the diced "ham". Maybe it was the oil they used? Either way it was inedible. Disembarkation and tendering was fairly smooth, we really didn't have to wait. We didn't have an excursion booked in Catalina so we walked around a bit, went to the "beach" which was very rocky. Nothing really to do in Catalina except a lot of shopping which we're not into. So we rented a 4 person golf cart for an hour for $40 and took the scenic drive. That was nice. We wenter back to the shop early to have some pool time and get ready for sailaway and Formal Night. We got ready and headed to our favorite spot for sailaway. And waited. And waited. And waited some more. Tenders were still coming from the island almost two hours PAST the scheduled departure time. Can people seriously not tell time anymore? Off to dinner again without seeing the sailaway. What sailaway? The one that was supposed to happen at 4:30? Yeah, that didn't happen either. The ship would drift around and then the crew would back it up to where it was anchored. This went on until sometime around after 10:30pm. Missed the sailaway again. Next day had an excursion in Ensenada to see the Bufadora on kayaks. I highly recommend this excursion if you like excitement and physical activity. It was awesome and our guides were excellent. Back to the ship for sailaway for the third time. We waited for an hour and finally went to dinner disappointed that we missed all 3 sailaways on this cruise. That night there was a party up on Lido deck. That was a lot of fun. The comedy show was good. The next day was the sea day. Since we were hungry and did NOT want to have the awful buffet food again, we attempted to eat in the dining room. We were seated quickly by the window. My husband and I both ordered the steak and eggs and we were hoping for a treat. The cooks need to re-evaluate how they cook steaks. Both of us ordered medium rare filets, and both of us received overdone, burned, tough pieces of dried up meat. My son's cereal dipped french toast was gross as well. Very disappointed once again. My husband and I had a prepaid couples massage booked. They mixed up our reservation with someone elses. We waited almost an hour for our appointment. While our massages were nice, we were bombarded with stuff to buy, and without asking, handed us a bag with $120 dollars worth of massage oils and lotions and a receipt. We never said yes, we didn't wish to purchase it, and spent the next two hours trying to return the items. How relaxing!!! There was a lack of activities on the sea day unless you gamble, play poker or are a friend of Bill W. Dinner was finally acceptable for me, I ordered grilled beef tenderlion. It was cooked perfectly and tasted good. We went to the Motor City show after dinner and it was great as previously stated. We chose to use the self assist disembarkation process, and since we had an early flight, we were one of the first ones off the ship, so that went smoothly. All in all, the cruise experience on Carnival has decreased significantly, the personal touches we are used to are gone, the staff was rude, uninterested and disengaged, the food was awful, and the lack of activities made for a fairly boring trip while on the ship. What happened to the Captain's party or the past guest reception? What happened to making guests feel welcome instead of like a burden? We have told all of our family and friends how great Carnival is. We were all set to book an Alaskan cruise with our entire family next summer, we are now definitely looking at other options. What happened Carnival, you used to be the FunShip, but there was definitely more headaches, frustration and disappointment than we care to do again. You lost some dedicated cruisers and will continue to lose loyal customers if you do not improve. I know I'm just one person, and probably nothing will change as a result of this review, but seriously Carnival, take a good look at the way you are treating your passengers. There is a lot of room for improvement. This trip was just one disappointment after another. What I am most disappointed in however, is this was my son's first cruise, we told him how much fun it was going to be and how exciting it was. After all the hassles and headaches, u seriously doubt he will want to go again, definitely not with Carnival. Epic Fail. Read Less
Sail Date October 2015
After taking multiple Carnival cruises, this Inspiration proved to be the worst cruise I have taken on any cruise line...I just list the major issues; 1. Waited 3 hours outside in the hot sun for embarkation to begin. 2. No info on ... Read More
After taking multiple Carnival cruises, this Inspiration proved to be the worst cruise I have taken on any cruise line...I just list the major issues; 1. Waited 3 hours outside in the hot sun for embarkation to begin. 2. No info on reason for delayed departure and boat drill starting just prior to 1st seating dinner that also started late. 3. Buffets cold, colorless with limited selections. Most entrees tasted just plain weird. Tasteless powdered scrambled eggs...breakfast selections have been reduced. 4. Reduced bar staff...long waits for drinks. Could not get a Mojito...no mint. 5. Ordered breakfast room service the first night....it never was delivered in the morning. Long wait on hold to even inquire about room service. 6. Main Dining Room food simply bad...really strange favors if any at all, tough meat, had to request rolls and water first evening. Really big difference from other previous Carnival cruises. 7. The Good: The two production shows, one of the two comedians and cabin housekeeping service. Read Less
Sail Date October 2015
This was my first ever cruise, upon arrival check-in and porters were professional and well organized. Once I got onto the ship, I knew straight away it wasn't what I was expecting...These are the things I noticed upon arrival. ... Read More
This was my first ever cruise, upon arrival check-in and porters were professional and well organized. Once I got onto the ship, I knew straight away it wasn't what I was expecting...These are the things I noticed upon arrival. Every single color you can imagine and swirls is on the carpet, very dated decor which looks like it has been designed by a 5 year old and the smell of cigarettes throughout the entire ship. I went to the Spa to get a manicure and it was the worst manicure I have ever had in my life, plus the beauty therapist was overworked exhausted and complaining alot, I felt sorry for her, she also told me that on every cruise from Long Beach to Ensenada they will call the helicopter for a medical emergency because people take drugs and get too drunk. I upgraded to the Emporer level and after finishing at the salon and returning to my room, there was vomit all down the hallway, keep in mind we had only been cruising for 3 hours. We had to turn around and go back to port because somebody had drug overdosed too. Ensenada is horrible, if you have ever been to Patong in Phuket, think of that x100 worse. We felt more safer and clean on the cruise boat, so we only spent 1 hour in starbucks on the mainland before making a quick B line back to our "fabulous ship". In all fairness there were alot of people who appeared to enjoy the cruise, but I am positive its only because of the copious amounts of alcohol and/or drugs they had consumed so they couldn't actually register where they were. If you are healthy, and like to eat well you will hate the food on board. I don't have anything to say about the food except for heart attack. I wanted to get off the ship and fly back to Los Angeles, and even contemplated breaking my leg so I could get airlifted by helicopter. DO NOT TAKE THIS CRUISE if you are the following.... Parents with children Honeymooning You are Health Conscious GO ON THIS CRUISE IF YOU ARE THE FOLLOWING An alcoholic or full blown drug addict. Wanting a booze cruise   Read Less
Sail Date October 2014
My husband and I have been sailing with carnival for several years . This was our 7 Th. cruise and we have always enjoyed are sail, until July 10 2014 of this year . We sailed on the inspiration two years ago . We booked are cruise with ... Read More
My husband and I have been sailing with carnival for several years . This was our 7 Th. cruise and we have always enjoyed are sail, until July 10 2014 of this year . We sailed on the inspiration two years ago . We booked are cruise with our / their personal vacation planner Who is always so helpful, joyful & remembers are likes , dislikes ,dinner times , cabin preference and so on ....... I will miss her . The port of long beach is very busy all the time. We knew this so booked a room at Best Western in Long Beach spent the night ,left are car in their garage . They have a shuttle bus , this makes it fast and easy . When trip is over give them a call and they pick you up & Take you to your car . It only cost $30.00 . We have used this service four times and have always received great service . Check in took about 45 minutes . This is normal wait time again it is a very busy port . The staff were polite and full of energy. To our surprise a crew member from a precious cruise ( Leland ) remembered us . When we entered the lido deck to get a drink and check out the buffet line . Leland and others were line dancing on deck . He got so excited he ran across the deck to say hello . Wow that my friends this is customer service . He not only remembered our names . He remembered my children's names and ask us how my daughter was doing in collage . I think I will miss Leland even more....... It has taken me two months to calm down . It truly is a shame that one dishonest employee can destroy seven years of great memory's . Our first night on board the people in the room next door where fighting . When I went to the front desk and reported it they Immediately sent security and there was no longer an issue . We had a wonderful fun trip . Fun sun and my hubby it was great ..... The problem didn't start until disembarkation. We decided to carry our luggage off early . We had friends traveling and decided to ride with them to Best Western . We were staying in the San Diego area a few more days . After checking into our hotel in San Diego (Best Western ) I noticed my iPod touch was missing from my purse . After searching for over an hour I called customer care and reported it missing . Honestly I don't know if someone had removed it from my purse or I left it on the table in my stateroom . Customer care assured me that if I had left it in my stateroom the steward would turn it in . They explained they would send it to Miami and then they would match it to the lost and found report and contact me . They explained that I would have to pay any postage for return . They also said this would take 30 days . After returning home , work . On July 14 I changed pass words to my iCloud account . find my iPod for some reason would not work . I thought maybe the battery had died and was in the belly of the ship . After three weeks I called customer care again hoping to hear good news . This is were the story turns side ways . Not only did the lady tell me no . She started to giggle "did you think someone would turn it in ? "Maybe I should explain a little further . I use my iPod every day not just for music . I don't like cell phones . My iPad and iPod are always on . I only email because of hearing loss . This was very important to me . My iPod had not only important work information but also personal . On August 9, 2014 my husband went out and purchased me a new iPod ( wanting me to be mobile again ) after synching with my iCloud account I received a notice form just cloud . What's this pictures of the thief ! !!!!!!! Not only is it pictures of the the thief but it's a carnival employee ! Better yet a carnival employee on July 10 and July 12 taking pictures of herself , in uniform with name tag !!!!!!!!!!!!!! Funny not so much ........... So I called customer care back again . It was not a pleasant conversation . After 30 minutes of me screaming they again assured me . They would take care of the issue and someone would contact me for fallow up . Oh could I please forward the pictured to them ? I did receive a email from a supervisor - customer care sorry about the situation ? I'll have our security team start looking into this immediately . I'll be in touch soon . This email was dated august 12 2014 . REALLY I I still waiting for answers ............did call my husband on August 14 , she told him their security team solved my problem ? Carnival would send me monies for my new iPod and would return my stolen iPod . I did receive a check for $213.00 . I have also received a few little extra bonuses ! Read Less
Sail Date July 2014
We went on a 3 day weekend cruise for a little R&R with friends who have never cruised. This was my 4th weekend cruise on Carnival and my husband has been on a dozen. I told my friends all about the cruise, the great food, the ... Read More
We went on a 3 day weekend cruise for a little R&R with friends who have never cruised. This was my 4th weekend cruise on Carnival and my husband has been on a dozen. I told my friends all about the cruise, the great food, the entertainment, and how fun and relaxing these little cruises are!! It was NOT!! Our first night at dinner, we asked a passing waiter for butter and he literally said he would not get it for us unless our waiter asked him! Our waiter overheard, came over, apologized and went and got the butter himself. The service was extremely slow, we waited about 15 minutes to order and at least another half an hour for our dinner. The food was cafeteria quality! I ordered the brisket and it was cold and as hard as cardboard. Most of the time when we signaled for the waiter, we were told to wait. Second night's dinner, we were meeting our friends in the dining room and they took a bit longer (she's handicapped). The waiter kept coming to the table asking where they were and he seemed quite annoyed. We went ahead and ordered without them. I always look forward to the steak and lobster dinner. Carnival changed the menu so that they are 2 separate entrees, so my husband and I ordered 2 entrees. Our dinner came and they served us the lobster while our prime rib sat on the tray getting cold. We asked if we could have the prime rib with our lobster. Our waiter went to talk to an associate very loudly about it. He came back and told us NO! He said we had to finish our lobster before we could have our prime rib! Needless to say, we rushed through that entree and ate cold prime rib. Our friends joined us, ordered the same and got the same treatment. After dinner, we ordered coffee and was completely ignored 2-3 times! After they finally brought us coffee our requests for refills were ignored several times, but they were quite prompt bringing our cocktails and bill to sign. I noticed the fog horn was blowing all through the day (unfortunately, our cabin was very close to it). It was a clear day, so I assume it was broken?? It also blew ALL NIGHT Saturday night. It kept me awake most of the night, I finally fell asleep counting the second between each blow (3 to 8 seconds, lol). It even woke my husband up and he's a heavy sleeper. One of the highlights of our cruises is the steward. They are usually so friendly and helpful and I love that the room is clean every time we leave. Not this time. We took our drinking glasses with us went we walked around and it was never replaced. We had to hunt him down and ask him for new ones every day (tips). The breakfast menu for the door was not left in our room, we had to call for that too (tips). We didn't get off the ship Sunday, but went to the Lido Deck for lunch, lounge at The Serenity, etc., we were gone for over 4 hours and our room was not cleaned. We ran low on toilet paper, a replacement roll was never placed, we finally ran out and used the boxex of Kleenex. I love cruises and have always been a big advocator. We are planning a family reunion with over 40 people this summer on The Inspiration. Most people have never cruised, I'm thinking it wasn't such a good idea after all! The Inspiration's dining room and service staff needs an overhaul, maybe some friendly people who want to work there. The food was cafeteria quality. I'm sure my friends will probably never take another cruise. I was under the impression Carnival was not doing well and needed the business, but apparently, they are not making any efforts in wanting repeat business.   Read Less
Sail Date February 2014
We recently took the 4 night cruise on the Inspiration out of Long Beach. This was our 8th on 5 different lines and our 2nd on Carnival. We were disappointed because it could have been good, they were just not trying. The food was ok, the ... Read More
We recently took the 4 night cruise on the Inspiration out of Long Beach. This was our 8th on 5 different lines and our 2nd on Carnival. We were disappointed because it could have been good, they were just not trying. The food was ok, the cabin clean, the staff friendly and the facilities adequate. Beyond that, there was not much more. The entertainment was primarily audience participation. The only full stage show we attended was a let down as the music was recorded and the voices and choreography off. The activities during the day were lacking. The “adult only” areas often had children in them. Things were just disorganized and lackluster. I think that Carnival hires the people that other lines will not because of poor language skills. There were a couple of meals messed up because of waiters not understanding our requests. Any day on a cruise is better than a day at work, but with a little effort, those 5 days could have been so much better. Read Less
Sail Date December 2013
Using a scale of 1 = terrible to 10 = unbelievably good I would rate the different lines thus. I have been a chef for many years and the food service is my area of expertise to a large degree. The Norwegian cruise was by far the best ... Read More
Using a scale of 1 = terrible to 10 = unbelievably good I would rate the different lines thus. I have been a chef for many years and the food service is my area of expertise to a large degree. The Norwegian cruise was by far the best food of any of the ships as far as the standard dining experience goes [rating = 10]. All others except Carnival have been a close second in this category [rating = 8]. Carnival rates only a 3 here. All diners were served with lukewarm entrees and sides which were barely edible due to undercooking and arriving at the table at room temperature. The one time I ordered a Caesar salad, being tired of room temperature soup, the lettuce was warm and wilted from sitting at room temperature in the kitchen with the dressing on it; the effect was like eating a leftover from the day before. It had some anchovy paste in the dressing but there was no parmesan cheese on it. The only dish I had that was even close to being passable by the health board (requirement is that all hot food be at 140 degrees Fahrenheit and cold foods be at 40 degrees Fahrenheit) was the spaghetti on Wednesday night (though it was not hot [approx. 115 degrees] it was as close to being the proper temperature as we had onboard.) Twice the ice cream we ordered for desert was half melted by the time it got to us. The outdoor cafeteria was no better except for the Mongolian BBQ which was served HOT from the wok. I also tried a small bowl of chili (it was air temperature) and some French fries (which were like chewing leather from sitting out so long also at air temp.) For entertainment onboard, Disney scores an easy 10 while Princess and Royal Caribbean score 7. Norwegian only scored a 6 and Carnival gets a 4. I must say that considering the excellent caliber of the dancers in the show it is sad that they only performed 2 out of the 4 days. I do not consider participating in playing games on stage to be entertainment and I couldn’t even get the football game on Monday night on the TV. We have never stayed in any upgraded cabin accommodations before but were always very pleased with our vacation aboard the various ships. The staterooms on all the cruise lines other than Carnival were clean and comfortable, restful and QUIET! Not once did we get a good night’s sleep. The first night after driving all the way from Phoenix to Long Beach we were awakened at 5:00 in the morning to the sound of what can best be described as a herd of elephants galloping on the ceiling of our cabin. I went to guest services the next morning to complain of the noise and was first asked if I had not been informed of this possibility when I was sold the upgrade. I certainly had not been. They were "sorry” for the noise but very mater-of-factly informed me that there was nothing they could do about this because they could not tell the other guests that they could not run on the track that formed the ceiling of our room. They did add that the track was not supposed to be used before 6:00 A.M. I asked if they would not post a sign restricting access between 10:00 P.M. and 8:00 A.M. This they flatly refused to do but added that they would tell the person in-charge of the facility to try to restrict use before 6:00 A.M. I left very frustrated that I was paying $700/day for a room that I could not get a night’s rest in. In all fairness I must admit the running did not start at 5:00 the next morning. It started at 1:30 A.M. and continued throughout the day as well as every day thereafter. We had high expectations of service being in the owner’s suite but were disappointed when our room was not made up on the last 2 days of the cruise until after dinner. This made it difficult to relax when we returned to the room during the day. Plus, the noise level outside on the Lido deck was tremendous on the number of occasions when there was cheerleading sessions going on. Also, the atrium elevators were out of service for 2 days as well as one of the regular elevators for 1 day, which made it very inconvenient moving about to and from deck 12 since 3 of the 4 elevators available to us, weren’t. Now to the embarkation: You told me to make sure that I told the staff that we were in the owner’s suite when we checked in and we would be met and personally escorted to the stateroom. I informed them at the check-in station of this twice. They had us stand outside the check-in station telling us that we would be met there and taken aboard. No one ever arrived to escort us. I eventually went back into the check-in station and told the woman who had us stand outside that no one showed up to escort us. She denied ever saying that someone would escort us and said they have already started priority boarding and we should hurry over to the gate. I was starting to get very hot under the collar as we went to the gate and the person at the gate told us to go to the elevators straight ahead. I explained that we were supposed to be met and escorted in by someone from the ship’s company. She just pointed and said go to the elevators. We proceeded in the direction she had indicated and were immediately accosted by a woman demanding to see our room key cards. I asked her if she was to escort us to our room. She replied abruptly, "Just show me your key card.” I asked again if someone was here to escort us in and she very abruptly replied, "Just go to the elevators.” We went. After we got onboard we stopped the first person we saw in a Carnival red blazer and asked where our cabin was. He asked what our cabin number was and I said I did not know, only that it was the owner’s cabin. He gave me a very quizzical look and asked what deck it was on. I said, "I don’t know. Someone was supposed to meet us at the check-in and escort us to it.” My wife said she thought she saw somewhere that it was located on deck 12. He pointed to the atrium elevators and said take this elevator to deck 12 which he called the Sports deck. We went up to deck 12 and met 4 young boys and girls in Carnival uniform whom I asked where the owner’s suite was. They had never heard of it but asked if we knew the room number. I said I did not but repeated that it was the owner’s suite. One of the girls said that the suites were up here and asked which side it was on. I replied Port side. She used her shoulder to point to the Port side and said, "It’s around there,” and went back to talking with her friends. We walked in the direction indicated since none of them volunteered to show us the way and discovered a door hidden in a dark recess that opened when our key was applied. And to add insult to injury, the debarkation... This was the first time we had ever looked forward to leaving a cruise ship. I watched the TV instructions 5 times to make sure I was not missing anything. I read the letter that was delivered to our room 3 times. As you will notice the second paragraph tells us that we are indeed entitled to priority departure. We chose the Self-Assist option in paragraph 3 and the letter specifies that we are to meet in the Paris Lounge on deck 8 at 7:00 A.M. In paragraph 4 we are informed that a Carnival team member would escort us from the lounge to the gangway. I took this as tongue-in-cheek and decided that if someone was not there to meet us promptly at 7 that we would go down to the gangway on our own at 7:05. Surprise, someone did show up. We were taken out to the stairs and the woman who escorted us checked our room key and said that we were not eligible for priority debarkation because our cards were not properly marked. At this point I had had enough. I got very gruff with this young woman and informed her that we had been left to our own devices on embarkation and that I thought that since we were paying $700/day for this trip we were entitled to priority debarkation since they had not delivered on any of the promises made so far (I believe I used different phraseology but made my point in short order.) She immediately backed down and had us continue to the gangway.   Read Less
Sail Date September 2013
I have taken a number of cruises in the past (Norwegian Cruise Lines, Princess Cruise Lines, Disney Cruise Lines, Royal Caribbean and now Carnival.) We were talked into upgrading to the "Owner's Suite" which cost $700/day. ... Read More
I have taken a number of cruises in the past (Norwegian Cruise Lines, Princess Cruise Lines, Disney Cruise Lines, Royal Caribbean and now Carnival.) We were talked into upgrading to the "Owner's Suite" which cost $700/day. Since this was a special occasion we decided to take the upgrade. Big mistake! Using a scale of 1 = terrible to 10 = unbelievably good I would rate the different lines thus. I have been a chef for many years and the food service is my area of expertise to a large degree. The Norwegian cruise was by far the best food of any of the ships as far as the standard dining experience goes [rating = 10]. All others except Carnival have been a close second in this category [rating = 8]. Carnival rates only a 3 here. All diners were served with lukewarm entrees and sides which were barely edible due to undercooking and arriving at the table at room temperature. The one time I ordered a Caesar salad, being tired of room temperature soup, the lettuce was warm and wilted from sitting at room temperature in the kitchen with the dressing on it; the effect was like eating a leftover from the day before. It had some anchovy paste in the dressing but there was no parmesan cheese on it. The only dish I had that was even close to being passable by the health board (requirement is that all hot food be at 140 degrees Fahrenheit and cold foods be at 40 degrees Fahrenheit) was the spaghetti on Wednesday night (though it was not hot [approx. 115 degrees] it was as close to being the proper temperature as we had onboard.) Twice the ice cream we ordered for desert was half melted by the time it got to us. The outdoor cafeteria was no better except for the Mongolian BBQ which was served HOT from the wok. I also tried a small bowl of chili (it was air temperature) and some French fries (which were like chewing leather from sitting out so long also at air temp.) For entertainment onboard, Disney scores an easy 10 while Princess and Royal Caribbean score 7. Norwegian only scored a 6 and Carnival gets a 4. I must say that considering the excellent caliber of the dancers in the show it is sad that they only performed 2 out of the 4 days. I do not consider participating in playing games on stage to be entertainment and I couldn’t even get the football game on Monday night on the TV. We have never stayed in any upgraded cabin accommodations before but were always very pleased with our vacation aboard the various ships. The staterooms on all the cruise lines other than Carnival were clean and comfortable, restful and QUIET! Not once did we get a good night’s sleep. The first night after driving all the way from Phoenix to Long Beach we were awakened at 5:00 in the morning to the sound of what can best be described as a herd of elephants galloping on the ceiling of our cabin. I went to guest services the next morning to complain of the noise and was first asked if I had not been informed of this possibility when I was sold the upgrade. I certainly had not been. They were "sorry” for the noise but very mater-of-factly informed me that there was nothing they could do about this because they could not tell the other guests that they could not run on the track that formed the ceiling of our room. They did add that the track was not supposed to be used before 6:00 A.M. I asked if they would not post a sign restricting access between 10:00 P.M. and 8:00 A.M. This they flatly refused to do but added that they would tell the person in-charge of the facility to try to restrict use before 6:00 A.M. I left very frustrated that I was paying $700/day for a room that I could not get a night’s rest in. In all fairness I must admit the running did not start at 5:00 the next morning. It started at 1:30 A.M. and continued throughout the day as well as every day thereafter. We had high expectations of service being in the owner’s suite but were disappointed when our room was not made up on the last 2 days of the cruise until after dinner. This made it difficult to relax when we returned to the room during the day. Plus, the noise level outside on the Lido deck was tremendous on the number of occasions when there was cheerleading sessions going on. Also, the atrium elevators were out of service for 2 days as well as one of the regular elevators for 1 day, which made it very inconvenient moving about to and from deck 12 since 3 of the 4 elevators available to us, weren’t. Now to the embarkation: You told me to make sure that I told the staff that we were in the owner’s suite when we checked in and we would be met and personally escorted to the stateroom. I informed them at the check-in station of this twice. They had us stand outside the check-in station telling us that we would be met there and taken aboard. No one ever arrived to escort us. I eventually went back into the check-in station and told the woman who had us stand outside that no one showed up to escort us. She denied ever saying that someone would escort us and said they have already started priority boarding and we should hurry over to the gate. I was starting to get very hot under the collar as we went to the gate and the person at the gate told us to go to the elevators straight ahead. I explained that we were supposed to be met and escorted in by someone from the ship’s company. She just pointed and said go to the elevators. We proceeded in the direction she had indicated and were immediately accosted by a woman demanding to see our room key cards. I asked her if she was to escort us to our room. She replied abruptly, "Just show me your key card.” I asked again if someone was here to escort us in and she very abruptly replied, "Just go to the elevators.” We went. After we got onboard we stopped the first person we saw in a Carnival red blazer and asked where our cabin was. He asked what our cabin number was and I said I did not know, only that it was the owner’s cabin. He gave me a very quizzical look and asked what deck it was on. I said, "I don’t know. Someone was supposed to meet us at the check-in and escort us to it.” My wife said she thought she saw somewhere that it was located on deck 12. He pointed to the atrium elevators and said take this elevator to deck 12 which he called the Sports deck. We went up to deck 12 and met 4 young boys and girls in Carnival uniform whom I asked where the owner’s suite was. They had never heard of it but asked if we knew the room number. I said I did not but repeated that it was the owner’s suite. One of the girls said that the suites were up here and asked which side it was on. I replied Port side. She used her shoulder to point to the Port side and said, "It’s around there,” and went back to talking with her friends. We walked in the direction indicated since none of them volunteered to show us the way and discovered a door hidden in a dark recess that opened when our key was applied. And to add insult to injury, the debarkation... This was the first time we had ever looked forward to leaving a cruise ship. I watched the TV instructions 5 times to make sure I was not missing anything. I read the letter that was delivered to our room 3 times (see attachment.) As you will notice the second paragraph tells us that we are indeed entitled to priority departure. We chose the Self-Assist option in paragraph 3 and the letter specifies that we are to meet in the Paris Lounge on deck 8 at 7:00 A.M. In paragraph 4 we are informed that a Carnival team member would escort us from the lounge to the gangway. I took this as tongue-in-cheek and decided that if someone was not there to meet us promptly at 7 that we would go down to the gangway on our own at 7:05. Surprise, someone did show up. We were taken out to the stairs and the woman who escorted us checked our room key and said that we were not eligible for priority debarkation because our cards were not properly marked. At this point I had had enough. I got very gruff with this young woman and informed her that we had been left to our own devices on embarkation and that I thought that since we were paying $700/day for this trip we were entitled to priority debarkation since they had not delivered on any of the promises made so far (I believe I used different phraseology but made my point in short order.) She immediately backed down and had us continue to the gangway. This was the worst experience I have ever had on a vacation in my 66 years. I am not happy and want a refund our fares forthwith.   Read Less
Sail Date September 2013
We took this short cruise to escape renovation dust and noise in our house, we have taken this cruise several times before and we were dismayed to find that this cruise has deteriorated from being a relaxed introduction to the joys of ... Read More
We took this short cruise to escape renovation dust and noise in our house, we have taken this cruise several times before and we were dismayed to find that this cruise has deteriorated from being a relaxed introduction to the joys of cruising into a three night booze-fest complete with hordes of drunken yahoos rampaging throughout the ship unchecked by an uncaring crew. Carnivals business model for this cruise seems to be "Get them on board, get them drunk, get their money". My wife and I have sailed many times with Carnival, she has reached platinum level and I am at the gold level, this was our last Carnival cruise. Some comments: There is constant pressure to buy alcohol on the ship. Ensenada is much cleaner and more pleasant than before. The entertainment was good, the comedy club shows were excellent, the main theatre shows were average. Dinner each night was disrupted by two adjacent tables of drunks who thought it was oh so funny to constantly scream and yell to each other, again, unchecked by un uncaring crew. Both the room steward and waiters made absolutely no attempt to interact with the guests, we didnt even see the room steward until the third day. We enjoy meeting and talking with the staff, this aspect of cruising was sadly lacking. Inspiration is looking very tired and run-down, although clean, the decor is hopelessly out of date and all the furniture is extremely worn and faded. Now that Princess is starting to do the exact same cruises out of Los Angeles, we wonder if Carnival is planning to withdraw Inpiration and focus on the Princess cruises. Some of the cruise staff seemed clueless about what they were doing, the cruise director, Willie, was very good and on the third night it was announced that this was his final night abourd as he was going to Carnival Spirit the next day. No wonder he seemed very happy!! We wondered is Inspiration has become either a) atraining ship for new staff or b) a punishment ship. Given the lack of knowledge and bad attitude of some of the staff it was probably both a) and b). This is not a cheap cruise, it has a high daily rate of around $150. If you love the joys of cruising avoid this cruise like the plague. If you love drinking till you fall over, this ones for you! Never again, now.....what was that phone number for NCL???? Read Less
Sail Date August 2013
Carnival's Inspiration operates in a very special market: 3 or 4 night cruises from LosAngeles that especially locals patronize for reunions and birthdays: it gives the cruise line a great opportunity to be introduced to cruising, for ... Read More
Carnival's Inspiration operates in a very special market: 3 or 4 night cruises from LosAngeles that especially locals patronize for reunions and birthdays: it gives the cruise line a great opportunity to be introduced to cruising, for folks who have never cruised, like many of the 32 family members on our cruise. But the Inspiration staff on this this 3 night cruise did just a terrible, terrible job on two areas that one finds on every cruise: service at eating venue on deck for things such as pizza, deli sandwiches, and other specialties. Service at the pizza stations, deli stations, and mongolian BBQ were so bad as to give the impression that Carnival just didn't care: for example, often having one person on duty handling pizza orders, creating lines that just turned people away in droves, I heard many people say, it looks like they don't really want to serve food here. I have been a frequent cruiser and this was as contemptuous a treatment of travelers as I have ever seen in 25 years of cruising. The other aspect where the staff failed on this cruise was debarcation, and again staff showed utter contempt in their treatment of passenger. Those passenger who elected to have their luggage off loaded where told to report to certgaikn areas on the ship, where they waited for hours to leave the ship. One of our families waited in a room with a large group of travelers for over two hours, and among their complaints was that there was no one in the room from the cruise line to help them or answer questions. Finally this one family did find a staff member, and when they told them they had been waiting more than 2 hours, the person said, well, then , just get in line and get off the ship, which is what they did! Our group, which elected to carry our own bags, were told to be ready to leave the ship at 8:00 AM, and we did leave by 8:15 AM, via lines that were not long. We were sitting in the our airport gate by 8:45. For this cruise, if you ask, you will be told that each adult is allowed to bring one bottle of wine or champagne on to the ship. The problem is that NO ONE will tell you that at check in: so if you had wine in your suitcase, it was taken away from you and returned at the end of the cruise. However, if you carried ikt in your hands, purse or other hand carry, you were allowed to take it on. Again, just contempt for the passenger. Another sign of this contempt was that the pools and water park water were cold, cold, cold. If a cruise line is capable of showing such contempt for its travelers, I just can't believe this lack of concern doesn't affect everything about the ship. Don't take this cruise, even if they start giving it away. Read Less
Sail Date May 2013
I've cruised on Carnival more than a few times (Platinum level) so I hope what I have to say will be helpful. First the good. Getting on and off the ship was very efficient. The personnel, from luggage handlers to room stewards ... Read More
I've cruised on Carnival more than a few times (Platinum level) so I hope what I have to say will be helpful. First the good. Getting on and off the ship was very efficient. The personnel, from luggage handlers to room stewards to waiters was top notch. My son (10 years old) loves Camp Carnival and this is a way to forget about your children; they have a great time and mom and dad don't have to worry. As always, the pizza counter, located on the aft end of Lido, port side, doesn't disappoint. The inside cabin was clean and had ample closet space. Now the bad. Customers pay a premium to cruise over a holiday and should expect the company's best. Decor Although Inspiration was recently remodeled and actually looks better than its sister ship Paradise, one issue that bothered me was the elevators... rather than having floor numbers, Carnival used lettering for floor designations (i.e. E for Empress instead of 7 for 7th floor) which was confusing for many. Dining For the first time cruising with Carnival, expresso and cappuccino were an additional charge ($2.75) at dinner. When I ordered one on the first night, the waiter came back 5 min later and informed me that the expresso machine was broken. REALLY?? Carnival allows passengers the choice of anytime dining in addition to early or late seating. The problem is for a small ship, anytime dining doesn't work so well when everyone shows up at the same time. Long line of passengers waiting to be seated. The second night was formal night. When we wanted to be seated, we were handed an electronic pager and told to wait. Twenty minutes later, I asked when I could be expected to be seated. I was not provided any meaningful answer, only the "I'm sorry but we are booked" excuse. Not wanting to wait any longer, we opted for the buffet on Lido. With the exception of the the pizza and deli stations, the food quality was not much better than Denny's. On Thanksgiving, I expected to eat carved, roast turkey. Instead, the turkey slices were thinly sliced and really small portion size. Disappointing. The room menu was also limited when compared to what was offered in past sailings. Clearly, Carnival has decided to cut corners in its dining services. To those who have sailed before, it would be obvious and disappointing.Entertainment On this 4 day cruise there was exactly ONE sow on the final night. The reason given was that a performer suffered an injury during rehearsal. The entertainment at the Paris theater was limited to audience participation and was, to be generous, boring. For some reason, the comics (who were actually quite good) gave their shows in the aft lounge. I don't know why they were not moved to the larger Paris venue. The final day's show was one that I had seen before on the Paradise. This show was tired, the choreography was horrible and one of the singers left the stage for a prolonged period of time where it became obvious his leaving was not part of the normal performance. Summing up, Inspiration was anything but. An extremely disappointing cruise and one where the customers should have been offered a partial refund. Read Less
Sail Date November 2012
Absolutely the worst ever vacation we ever been to. We went with friends on a 3 day cruise from Long Beach to Mexico and were very excited because it was our first time to go on a cruise. What we saw on the internet and their ... Read More
Absolutely the worst ever vacation we ever been to. We went with friends on a 3 day cruise from Long Beach to Mexico and were very excited because it was our first time to go on a cruise. What we saw on the internet and their brochures, we thought we gonna have the best vacation, but that wasn't meant to be. Where can I start. OK. first of all the food was so disgusting and so little of it not mentioning the choice we had, anyone can find better food in a flee market or swap meet than what was on offer on the ship. The second day the whole floor we were on stank of sewer smell. There was a missing bath rope and we didn't know till one of our friends told us to call room service and have bring one to our room because if we would have left without telling them, they would have charged us a lot of money for the rope we didn't have. After we contacted room service a worker came in and said, oh I was wondering why I have an extra rope. The entertainment literally sucked and there were more photographers on the ship harassing you to take pictures of you than they had cleaners. They slam you with almost a $100 for tips and gratuity charges that they didn't deserve for the bad service. All the plastic glasses they had stank of a horrible rancid meat smell. We don't recommend this ship or the company to anyone. Read Less
Sail Date October 2012
Carnival Inspiration Ratings
Category Editor Member
Cabins 3.0 4.1
Dining 4.0 3.9
Entertainment 4.0 3.8
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 1.0 3.3
Service 4.0 4.2
Value For Money 5.0 4.1
Rates 2.0 4.3

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