Fred Olsen were recommended by family members. The fact that Balmoral sailed from Rosyth (near Edinburgh) was so handy for us and saved us a flight to Southampton.
Our cruise to Norway far exceeded our expectations and the glorious weather was a huge added bonus!
From the minute we arrived at the port terminal until the day of disembarkation, staff constantly went over and above to ensure ...
We chose to sail from Rosyth which was completely hassle free, on a glorious summer's day. We were happy with our outside cabin and didn't miss having a balcony. Room of a good standard. Always plenty of hot water for showers. All staff were very courteous and friendly. Food was good and I think we were very fortunate dining in the Spey restaurant as the picture windows gave us wonderful views as ...
I enjoyed my visit to Iceland first cruise with Fred Olsen Balmoral. The Balmoral is a nice country feel ship. I liked that it has just over 1000 passengers and not thousands and thousands of people. Saying this I may try the smaller Boudicca for my next cruise. Our cabin was 4041. I was quite happy with our twin cabin and liked having the picture window. I would not like a cabin with no window. ...
We chose this cruise as there was a good chance of seeing wildlife. We were not disappointed. They had a naturalist onboard who spent many hours on deck looking for whales etc and then got everyone interested in looking also.
The ports of call were just right especially as we stayed overnight on the ship in Reykjavik.
The check in at Rosyth was so easy. Pulled up in our car and had the ...
Having just returned from our 5th Fred Olsen cruise, this time 11 nights from Rosyth to Iceland on the Balmoral, I can say without reservation the experience was excellent in all respects, having given some "room for improvement suggestions on our last cruise on the Black Watch", I feel it is appropriate to compliment Fred Olsen on the Balmoral, overall food was excellent, and well presented, the ...
Restaurant and staff in outside bar are offish and service for drinks slow
Restaurant staff. You catch their eye and they immediately walk away Yet rush you when eating to Move you on as quickly as they can
Food
School dinners from the 50’s only worse
We are in Orkney and Shetlands the ultimate fishing area in U K yet a huge bowl of crab sticks on buffet
Kipper for breakfast. ...
Delighted to say that on this cruise the regular afternoon teas were a huge improvement on last years which were a disaster. Someone must have read my last report.Still an unacceptable waiting time for orders taken in bar sometimes, but staff worked off their feet. All crew members had very pleasant attitude and were keen to engage with passengers if encouraged to do so. Atlanrtic deck cabin was ...
Sailed from Rosyth, local for Edinburgh
Short cruise, just right for a first cruise, staff all charming and nothing was too much trouble. Food was great, ship was very clean, entertainment excellent.. Shore excursions were informative. Sadly weather not great, a bit cold and grey, but the sun appeared at times.
Strongly recommend dining in the 'grill' at least once. 6* dining experience. If ...
We choose this cruise for the destination and size of ship, it was a very special occasion for our friends, their golden wedding anniversary we are all fast approaching 70, young at heart and outgoing but this was like a care home for the eighties, and we were all treated likewise, in fact we felt like cargo.
The ammount of maintenance work going on was unbelievable the continuous smell of ...
We live in Edinburgh, the sailing was from Rosyth, and the itinerary was very interesting. The check in went slowly but smoothly, parking procedure very good. The gangway was very steep, very narrow and entirely stepped, with wide flat areas on either side. Many passengers were elderly, using sticks for support, and found it very difficult. These people make up a large part of Fred Olsen Cruises ...