Here goes, firstly the good points…the food was very good and the waiting staff where on form and attentive. The room was as expected and overall the interior of the ship was good. The entertainment from the guest performers was ... Read More
Here goes, firstly the good points…the food was very good and the waiting staff where on form and attentive. The room was as expected and overall the interior of the ship was good. The entertainment from the guest performers was excellent, Steve V King and Barnaby were fantastic.
And then the negatives…I thought the class system was fading out but how wrong, we wished to change our dining time from the later to the earlier sitting which involved one click on the computer, we even had the same table. This we were charged £4 per day, considering there were tables that were not being used for the whole cruise on the first sitting, I found disgusting. It was at this point we discovered ANCHOR CLASS. We had booked the cruise, last minute, and paid £2700 for 11 days of Baltic cruise to be in the bowels of the ship, deck 2.
The last cruise we went on we paid £1700 for 7 days in the Mediterranean inc flights on deck 10, so our expectations from Fred Olsen were high. Unfortunately we were wrong, The Braemar was in fact a floating care home for the elderly, which we were under no illusion about, some whose only purpose in life was the daily charge for the restaurant, sorry I was incorrect because when the opportunity arose after food, there was an even bigger the race for the best seats around the ship with the nicest views, which after securing, they promptly fell asleep depriving people the chance to take in the sights. If they want to sleep GO TO YOUR CABIN, selfish gits. So now deprived of the good seats we went for a stroll around the ship, if you like the smell of paint then this is the ship for you, remember despite the 2018 price you paid, this is an old ship (1993) and the rust is appearing all over the place.
Back to Anchor class, you would be charged for shuttle buses whereas other floors were not. The subject of upgrades was broached onboard during Captains question time and it is not company policy, we were also told that other cruise lines don’t do this, well Fred Olsen is wrong, all the other cruise lines we have used, do free upgrades.
When my other half booked this, she told me we would be going to Sweden, Denmark and Finland,..two out of three wasn’t bad. We went to an obscure little island that belonged to Finland, with two attractions, a museum and an old sailing ship. The ship was shut for renovations….need I say more. I have resisted reviewing the holiday for a while so hopefully I would forget some of the horror. Up until this trip I have thoroughly enjoyed the cruising experience, and recommended others to try, just not maybe with Fred Olsen.
There are much better Cruise company’s and cruise ships out there, younger, cheaper and better.
Even worse, we sent this review to Fred Olsen and they didn,t bother to respond. A simple apology would be a good start, so even customer services are poor as well. Read Less