1. Home
  2. Cruise Lines
  3. Fred. Olsen Cruise Lines
  4. Fred. Olsen Cruise Lines Cruise Reviews

747 Fred. Olsen Cruise Reviews

Cruise L1917 Isles of Scotland 1.8.2019 This was our first ever cruise and we had expected much better considering the cost. The M.S. Balmoral had its last refit some 10/11 years ago and it is looking very tired. Our cabin was showing ... Read More
Cruise L1917 Isles of Scotland 1.8.2019 This was our first ever cruise and we had expected much better considering the cost. The M.S. Balmoral had its last refit some 10/11 years ago and it is looking very tired. Our cabin was showing the signs of wear and tear with the bathroom being particularly poor - cracked tiles in the shower and not very clean. Soundproofing between cabins was below acceptable levels. The food was of a good standard but nothing exceptional. Waiting staff were very efficient albeit there was a sense of being rushed. Entertainment was mediocre. I overheard two different people refer to the cruise as "Butlins at Sea". Considering the cost of the cruise it was disappointing to learn that one would have to pay an additional £26 per hour for internet access! We waited until we went ashore to catch up on emails etc! The last straw for us was the disembarkation which took 1.75 hours (and we weren't the last off!). Had we not been asked to vacate our cabins then we could have had some comfort before leaving. As it was the aisles and stairways were filled with people (many elderly) sitting on the floor. An appalling way to end the holiday. However to finish on a positive note, we were able to visit The Orkneys and Shetland which was a delight. Read Less
Sail Date August 2019
Cruise was 5 nights from Rosyth to Orkney and Shetland then back again. Went with friends so a party of 4. First cruise for our friends who wanted a short one to see how they liked it and asked us to accompany them and "show them the ... Read More
Cruise was 5 nights from Rosyth to Orkney and Shetland then back again. Went with friends so a party of 4. First cruise for our friends who wanted a short one to see how they liked it and asked us to accompany them and "show them the ropes" (this was our 4th cruise with Fred. As usual the cabin, staff, service and facilities were excellent and our friends were very happy - the food in particular impressed them. Overall we all enjoyed the cruise, the food especially, well up to standards and [our] previous experience. Only niggles were at embarking at Rosyth - no facilities for disabled or people with special needs e.g. wheelchairs as at an airport. However Fred staff were great and fast-tracked my party (with 2 disabled) through when asked about this. Disembarking from ship was unusually slow and tedious allegedly due to high tide creating a steep gangway. However once again when we enquired Fred staff were apologetic and we were fast-tracked off the ship as were other disadvantaged folk. I suspect these niggles are mainly to do with the port and not Fred as Rosyth is not used much by cruise ships (maybe Fred only?) and perhaps the port considers it not worth upgrading - although legally it may be on shaky ground. I am not certain as to whether our friends would take another cruise with Fred or anyone else. If this review was on behalf of my wife and I alone the niggles would not be an issue and it would get 5 stars - we are booked again with Fred for next year... Read Less
Sail Date August 2019
Every thing was so easy. Arrived at Queen Elizabeth terminal and cases were collected from us and car taken to be parked. Walked straight into arrivals with no queue. Quick check in, told cabin was ready for us and lunch was been served in ... Read More
Every thing was so easy. Arrived at Queen Elizabeth terminal and cases were collected from us and car taken to be parked. Walked straight into arrivals with no queue. Quick check in, told cabin was ready for us and lunch was been served in Grampian restaurant. The food throughout the cruise was excellent. Portions are not huge in the restaurant but meal is 5 courses so you are never hungry. Buffet style restaurant also available and you can get as much as you like. The whole ship was so clean and all the staff were attentive and friendly. There was a range of onboard activities. The library was popular and had a good selection of books and board games. The age range of the cruisers varied. We are early 50’s and were certainly not the youngest. Yes there are some older people onboard but it was no means a care home. If you are looking for disco type entertainment and casino setting this isn’t the ship for you. If you want good food, good company, be able to relax read, have a glass or two of wine, chill and visit great ports (Braemar is able to get into smaller ports which means closer to centre of towns so no coach or tender needed which was so easy) then this is the ship for you. We travelled with our 13 year old son. There were 25 children on board who had designated staff to entertain them throughout the sea days. This was more for the younger children 4 to 10 years. If you are looking for crèche/children’s area this is not available on this ship but all the children appeared happy and our son said he would definitely cruise again. Read Less
Sail Date July 2019
We chose this cruise because it left from Dover, which is to near to home, and because it visits the Norwegian fjords. Norway is amazing, but I overheard Boudicca being dubbed HMS Dignitas, and that was upsettingly accurate. It really ... Read More
We chose this cruise because it left from Dover, which is to near to home, and because it visits the Norwegian fjords. Norway is amazing, but I overheard Boudicca being dubbed HMS Dignitas, and that was upsettingly accurate. It really was a floating care home. There were no activities or evening shows even remotely suitable for the under 70s; it was all bridge, knitting, and very bad easy listening piano music. The ship is old too. The decor is what I'd expect of a Travelodge, with garish patterned carpets and cheap furniture. The cabins have tiny, horrible bathrooms with shower curtains and no toiletries except soap, which is awful considering the price. It's also impossible to turn off, or turn down, the noisy, powerful air-conditioning, so the air in the cabins is desiccated, and I didn't get a single night's unbroken sleep. Value for money was non-existent. Everything cost more, and nothing was included except meals. They were charging £50 for a week's Wifi -- and Wifi isn't reliable at sea anyway. No TV signal most of the time, and a very, very limited selection of films. Soft drinks were extra, alcohol was extra, gym classes were extra, many on board activities were extra: and the cruise line was charging more than twice the amount for shore excursions than it cost to book them independently. From minute one, I felt like they were penny pinching; whatever they advertise, this is absolutely not a luxury experience. The staff were brilliant and friendly, and the food was wonderful. I was really concerned, though, that every staff member in a remotely senior position was a white man, while all the waiters and cleaning staff were from the Philippines -- I suspect being paid much less than they should have been. Especially from older passengers, I saw and overhead quite a lot of patronising racism. It was just mortifying to watch. This was my first cruise and I don't think I'll be doing it again. I was so glad to get away that I was one of the first out the door, along with the five other people who were physically able to carry their own suitcases. Read Less
Sail Date July 2019
Fred Olsen were recommended by family members. The fact that Balmoral sailed from Rosyth (near Edinburgh) was so handy for us and saved us a flight to Southampton. Our cruise to Norway far exceeded our expectations and the glorious ... Read More
Fred Olsen were recommended by family members. The fact that Balmoral sailed from Rosyth (near Edinburgh) was so handy for us and saved us a flight to Southampton. Our cruise to Norway far exceeded our expectations and the glorious weather was a huge added bonus! From the minute we arrived at the port terminal until the day of disembarkation, staff constantly went over and above to ensure everything was perfect. They were so friendly, attentive and generally interested in making sure everything was right and that you felt special. Our waiters in particular, Vilroy and Flacher, were simply excellent! The food was wonderful and the great choice of menu ensured there was always something for everyone. Afternoon tea is a lovely treat, especially if you have had a busy shore day. We also enjoyed the special Observatory Lounge Afternoon Tea on one occasion and would certainly do this again. The service, food and ambience was wonderful. Entertainment ranged from a very talented flautist and guitarist, to cabaret style shows. All shows were very entertaining and had full audiences. My only suggestion would be to make them slightly longer! Most were around 45 minutes - an hour. Our cruise itinerary was excellent. The port talks gave us a good insight of each place we were visiting and the captain kept us well informed. To see Norway with blue skies every day certainly allowed us to see it at its best. We didn't book any shore tours as we prefer to do our own thing, although did book the RIB trip from Hellesylt, which was very worth while. Bergen - We berthed very close to the town centre so walking around was easy. Loved the Bryggen area of old wooden houses and the fish market. The tourist information at the end of the harbour has a lot of great maps and information. We took the funicular up Mount Floyen and had great views over the city. There's a lovely walk from the top (about 20 minutes) to a small lake where they offer free canoe hire. Flam - We booked our own tickets for the Flam railway and were on the first train of the day. Tickets were sold out on the day so do book these in advance. What a beautiful journey through the mountains and past many waterfalls. There was only a 15 minute stop at the top and many people got off for tours. It meant we were able to have a carriage to ourselves on the way back down allowing us to take photos through an open window. The carriage had been reserved for a group of Japanese tourists so there was no English commentary in this carriage, but it's worth doing if you are keen to take photos. Would also recommend the Flam bakery for lunch or a snack. The aromas of freshly cooked cakes and breads are amazing! After lunch we walked to Flam village (about 1.5 hours round trip). This was a lovely way to see local life and to walk by the crystal clear river. Olden - we took the open top bus that was parked on the quayside. It was good to see the lakes and beautiful scenery, but I think if I were going back I'd take the Olden Adventures bus to the glacier as that had more options for walking. We did our own circular walk from the town centre to the beautiful red Olden Church, crossed the bridge and walked the far side of the water back to town (about an hour). This is a lovely peaceful low level walk with beautiful views. There's not much in Olden town centre so if you are not able to do local walks, then a shore tour would be worth doing. Hellesylt - beautiful place at the end of a stunning fjord. We walked up to the church, then crossed the bridge above it to come down the other side of the waterfall. You get great views here. Our RIB adventure was excellent. Our guide lived on a local farm and told us a lot about farming life and local folklore. Would thoroughly recommend doing this. It's a great way to see the Seven Sisters Waterfalls and the fjord from close proximity. We loved every minute of this cruise and would do it all again. Will maybe do the two week Norway cruise next time! Would certainly recommend Fred Olsen. Read Less
Sail Date July 2019
We chose to sail from Rosyth which was completely hassle free, on a glorious summer's day. We were happy with our outside cabin and didn't miss having a balcony. Room of a good standard. Always plenty of hot water for showers. ... Read More
We chose to sail from Rosyth which was completely hassle free, on a glorious summer's day. We were happy with our outside cabin and didn't miss having a balcony. Room of a good standard. Always plenty of hot water for showers. All staff were very courteous and friendly. Food was good and I think we were very fortunate dining in the Spey restaurant as the picture windows gave us wonderful views as we travelled the fjords. Nothing anyone can do about the weather but we were so, so lucky.....clear blue skies and glorious sunshine! Evening entertainment was very enjoyable. We chose the drinks package which worked very well for us. Only used one official excursion to a glacier plus lake trip which we thoroughly enjoyed. Would we go again on this same trip? We wouldn't...as this one was so good it couldn't be bettered. What more can I say....we loved it!☺ Read Less
Sail Date July 2019
The main reason was sailing from Liverpool and a return visit to the Fjords. From our arrival at Pier Head all went smoothly. Our Balcony Suite was perfect, spacious, clean plenty of wardrobe and drawer space, met our needs and I ... Read More
The main reason was sailing from Liverpool and a return visit to the Fjords. From our arrival at Pier Head all went smoothly. Our Balcony Suite was perfect, spacious, clean plenty of wardrobe and drawer space, met our needs and I don't travel light. My husband had also requested a table for two and this was met. The Glentanar was a lovely, light, spacious Dining room, the breakfast and lunch buffets were excellent as was the waiter service dinner with excellent menu. We had lovely waiters but there were one or two who were not the friendliest. For our Anniversary Dinner we dined in the Black Watch Restaurant which again of high standard, my husband declared his steak one of the best ever. The ship was spotlessly clean in all areas, the Neptune Lounge especially pleasing.The Captain and Crew helped to make this a very special time for us. Flower Arrangement, bottle of Cava when we arrived and on the Day a lovely card, gift and Cava in Ice Bucket delivered to our suite along with our card from the Queen. In the evening we were presented with a lovely Happy Anniversary cake. These were all done in a very tasteful, no fuss way which we appreciated very much. My husband did have to visit the Cruise Doctor, again efficient attention.All in all this was a most memorable holiday, with wonderful scenery, off shore excursions and very relaxing on board atmosphere. Our first Fred Olsen Cruise but hopefully not our last.Thank you to everyone who helped in making this a very happy memorable occasion. Read Less
Sail Date July 2019
Fabulous to sail away from Liverpool. Very smooth and quick to embark and disembark. Our terrace balcony cabin 7024 was really lovely with a large lounge area and separate bedroom. Our steward kept the room spotless. Food was absolutely ... Read More
Fabulous to sail away from Liverpool. Very smooth and quick to embark and disembark. Our terrace balcony cabin 7024 was really lovely with a large lounge area and separate bedroom. Our steward kept the room spotless. Food was absolutely fantastic quality with plenty of choice. The dining staff were also so attentive, friendly and professional. We requested a table for two for our evening meal and at breakfast we generally sat at a table for 2 or 4. At lunch time we sometimes were seated at a larger table and always enjoyed the company. We didn’t get involved in too many onboard activities but there are certainly plenty to choose from. I did a yoga class at the well equipped gym and had 2 treatments in the spa which were very relaxing. We attended the show each evening in the Neptune lounge and some were really good, 1 or 2 were a bit outdated. The destination lectures are well worth attending or watching on your cabin tv if you miss out. To break up the relaxing cruise we booked all active shore tours from Fred Olsen and can recommend them to anyone looking for a more active way to spend time ashore. Flåm railway with hiking was great. In Olden we took a lake cruise then got a bus to the sky lift. At the sky lift you have refreshments and free time to walk or admire the view before returning by bus to the port. We then had 2 hours left to wander around the most beautiful local area. I also paddled in the Fjord as the weather was hot. In Bergen we took a cycle tour in the morning which then allowed us the whole afternoon to visit the places we wanted to explore further. ( we walked up higher in the city and went running then visited the UNESCO area) in Lerwick we took a sea kayaking trip. We were picked up and driven to the bay and kitted out. A dad and daughter duo then helped us get comfortable with all the basics of kayaking before guiding us around the most breathtaking coastal wildlife areas for 3 hours. We were surrounded by seals, some moved away and other followed us around. Above us flew guillemots and gannets and some of us were very lucky to see a sea otter. There would just have been enough time to head to the town but we chose to go back aboard for the afternoon tea that day.. It’s worth mentioning that the scenery is fantastic along the way in Norway and with sunsets after 11pm in July there is plenty of time to enjoy and take photos. It would be very hard to fault anything on this cruise. Read Less
Sail Date July 2019
As first time cruisers we wanted a short trip on a smaller ship as we were travelling with young children, ages 7 and 11, and were not sure how they would be. They totally loved it and have already asked when we can go back. We had a ... Read More
As first time cruisers we wanted a short trip on a smaller ship as we were travelling with young children, ages 7 and 11, and were not sure how they would be. They totally loved it and have already asked when we can go back. We had a great experience departing from Liverpool. Easy to get to, drop the luggage, park the car and get on board. We arrived 1 hour before we were due on board but this was no problem and we got straight onto the ship. The ship is lovely and to a good standard. Small and very welcoming. We have a porthole cabin on deck 4 with 4 bunks and was fine for us. Very clean and the house keeper was amazing. She even knitted my daughter an outfit for her bear. Staff at the restaurants were all really good and made us feel really welcome. They got to know us so well that they always had 2 glasses of apple juice ready for our daughter and new to bring her loads of ketchup for her dinner! All the staff in general were great and very friendly. Entertainment was good and we went to the show after dinner every night and during the day there was a full itinerary of what was on offer. We stopped at Flåm, Olden and Bergen in Norway and Lerwick in Scotland. We had great weather at all the stops so we were lucky. Our favourite was olden as it’s such a lovely place. At Flåm you would really need to do an excursion as there is not a great deal to do there. Read Less
Sail Date July 2019
Delighted to say that on this cruise the regular afternoon teas were a huge improvement on last years which were a disaster. Someone must have read my last report.Still an unacceptable waiting time for orders taken in bar sometimes, but ... Read More
Delighted to say that on this cruise the regular afternoon teas were a huge improvement on last years which were a disaster. Someone must have read my last report.Still an unacceptable waiting time for orders taken in bar sometimes, but staff worked off their feet. All crew members had very pleasant attitude and were keen to engage with passengers if encouraged to do so. Atlanrtic deck cabin was clean, roomy, bathroom/shower room was spacious with plenty of shelving and wardrobe and storage space in cabin was excellent, Plenty of public sitting areas, no need to seek a place to read or chat while at sea. We had ample time in the interesting ports to do visits and walk arounds. Wish we could have visited the Faroes on this or Norway cruise though. Wonderful destination.Wholeship was sparklingly clean and pleasant to live in for duration of trip, Only downside was the state of the public toilets on the ship, they could all do with a serious makeover.Surprising, as the cabin ones were excellent. Read Less
Sail Date June 2019
I enjoyed my visit to Iceland first cruise with Fred Olsen Balmoral. The Balmoral is a nice country feel ship. I liked that it has just over 1000 passengers and not thousands and thousands of people. Saying this I may try the smaller ... Read More
I enjoyed my visit to Iceland first cruise with Fred Olsen Balmoral. The Balmoral is a nice country feel ship. I liked that it has just over 1000 passengers and not thousands and thousands of people. Saying this I may try the smaller Boudicca for my next cruise. Our cabin was 4041. I was quite happy with our twin cabin and liked having the picture window. I would not like a cabin with no window. The ship is kept clean and sanitised and hand sanitizer is used before going in the restaurants. This was my worry about cruising hygiene but I had no worries on board as everything was kept clean. I never once found the toilets dirty and staff were regularly checking and cleaning. Our cabin was cleaned daily too plenty clean towels. The food was very good we had alacarte each evening and the food was delicious. Our waiters were very attentive and friendly. Most of the staff on the ship are really hard working very good service from the staff. The tours were organised well no hassles. Everything was organised great on the ship. It was great on the deck too can always find a quiet spot. Read Less
Sail Date June 2019
Restaurant and staff in outside bar are offish and service for drinks slow Restaurant staff. You catch their eye and they immediately walk away Yet rush you when eating to Move you on as quickly as they can Food School ... Read More
Restaurant and staff in outside bar are offish and service for drinks slow Restaurant staff. You catch their eye and they immediately walk away Yet rush you when eating to Move you on as quickly as they can Food School dinners from the 50’s only worse We are in Orkney and Shetlands the ultimate fishing area in U K yet a huge bowl of crab sticks on buffet Kipper for breakfast. Boil in the bag with raw onion on top Milk not fresh UHT Sunday lunch. Roast pork yet not a pig in sight. We are in the land of some of the best beef and lamb in the world We paid 3k for 5 days The cabin and cabin staff perfect. Such a shame that the food and service in restaurants did not match The restaurant staff and bar staff in the outside bar was slow if you ordered drinks Food in restaurants with additional costs was acceptable but same menu every night Balcony filthy. Old ash tray on balcony from last visitors Recliners dirty We have been on 9 cruises Queen Mary. Star Clippers. Windstar Read Less
Sail Date June 2019
Having just returned from our 5th Fred Olsen cruise, this time 11 nights from Rosyth to Iceland on the Balmoral, I can say without reservation the experience was excellent in all respects, having given some "room for improvement ... Read More
Having just returned from our 5th Fred Olsen cruise, this time 11 nights from Rosyth to Iceland on the Balmoral, I can say without reservation the experience was excellent in all respects, having given some "room for improvement suggestions on our last cruise on the Black Watch", I feel it is appropriate to compliment Fred Olsen on the Balmoral, overall food was excellent, and well presented, the authentic Indian lunch buffet was extremely good, the dinner menu in the Ballindaloch restaurant was varied and provided food of consistently high quality, service was impeccable. The cabin was of a decent size, comfortable, with the TV system working well, although I would suggest some sound insulation behind the TV would have been beneficial as the TV in the next cabin was also mounted on the wall and was a bit intrusive. Stewardess was very efficient and particular in cleaning, we had a picture window on deck 6. Entertainment was fine if not exceptional. Embarkation and Disembarkation were trouble free and fast, although it was a bit of a jumble trying to extricate the suitcases from the marquee. One thing noted was there was no bar drinks menu, so one could not peruse the offerings having to ask the waiters what was available, also prices were not on show, meaning unless the waiters were asked the price was only given when the receipt was supplied. Would certainly book with Fred Olsen again, on another ship? only if the reviews were as good as the Balmoral. Read Less
Sail Date June 2019
We chose this cruise as there was a good chance of seeing wildlife. We were not disappointed. They had a naturalist onboard who spent many hours on deck looking for whales etc and then got everyone interested in looking also. The ports ... Read More
We chose this cruise as there was a good chance of seeing wildlife. We were not disappointed. They had a naturalist onboard who spent many hours on deck looking for whales etc and then got everyone interested in looking also. The ports of call were just right especially as we stayed overnight on the ship in Reykjavik. The check in at Rosyth was so easy. Pulled up in our car and had the luggage taken away, all we then had to do was park the car and check in. Quick, easy and onboard in no time. The staff on The Balmoral were fantastic, very attentive but not intrusive. Superb food, especially in the Buffet restaurant. Nice size of ship, not too big. Our cabin was a picture window cabin on deck4, plenty of room and great storage. Good mix of entertainment and we particularly enjoyed the various talks. Very reasonable priced drinks and great to have access to tea and coffee 24/7. Thoroughly recommend Fred Olsen, this was our first time with them and we hope to use them again. Read Less
Sail Date June 2019
Sailed from Rosyth, local for Edinburgh Short cruise, just right for a first cruise, staff all charming and nothing was too much trouble. Food was great, ship was very clean, entertainment excellent.. Shore excursions were informative. ... Read More
Sailed from Rosyth, local for Edinburgh Short cruise, just right for a first cruise, staff all charming and nothing was too much trouble. Food was great, ship was very clean, entertainment excellent.. Shore excursions were informative. Sadly weather not great, a bit cold and grey, but the sun appeared at times. Strongly recommend dining in the 'grill' at least once. 6* dining experience. If I went on another cruise I would have an outside cabin, at least one with a porthole. The interior cabins can be a little disorientating (telling night from day). The ship was very clean, the gangway staff were very helpful when the ship could not get into the port. They helped with my wheelchair and were always smiling. The library was a bonus, as I forgot a book and the chocolate and coffee shop was delicious.The shop staff were very helpful. We met some lovely people and being a small world, we met a couple who knew my daughter's in laws and were from the same village! Amazing. Read Less
Sail Date June 2019
We choose this cruise for the destination and size of ship, it was a very special occasion for our friends, their golden wedding anniversary we are all fast approaching 70, young at heart and outgoing but this was like a care home for the ... Read More
We choose this cruise for the destination and size of ship, it was a very special occasion for our friends, their golden wedding anniversary we are all fast approaching 70, young at heart and outgoing but this was like a care home for the eighties, and we were all treated likewise, in fact we felt like cargo. The ammount of maintenance work going on was unbelievable the continuous smell of paint was awful, we were woken before 8.00 one-morning to the sound of a drill above our cabins. The keys to our cabin door did not work and we had to change this 3 times, but couldn’t get anyone to come and look at the lock. Towards the end of holiday we were due to cruise through the Fjords but due to windy weather the previous day and not being able to get out of port we had to come straight back to Southampton, we didn’t get to see the scenery we really went for We would all agree that the food was very good, as were the staff in dinning room. We have been on many other cruise ships before and have never had to complain, this is the worst ever. We would not recommend Fred Olsen cruises to anyone unless of course you need a care home.. Read Less
Sail Date June 2019
This was our 37th cruise. Some have had spectacular destinations, some have been full of excitement and entertainment. Until this cruise, the Braemar to and through the Panama canal was overall our best ever cruise. Four days before this ... Read More
This was our 37th cruise. Some have had spectacular destinations, some have been full of excitement and entertainment. Until this cruise, the Braemar to and through the Panama canal was overall our best ever cruise. Four days before this one on Boudicca I received a phone call advising that we had a complimentary upgrade to a 7th deck cabin with terrace and wet room. When we opened the cabin door, Wow!!! So much space - the wet room was brilliant as well. We have never been disappointed with the dining rooms on any of the ships - Braemar stands out a mile in particular at lunchtime, with different flavours of diet bread and butter puddings each day! Most excellent waiters and captain waiter. There have been many cruises with great entertainment each night - one in particular (which was not a Fred Olsen). So to this cruise on the Boudicca. We were amazed by the organisation of the timings of the secret garden being open. There were a few mornings when we were too late for the normal breakfasts, but were able to break our fasts there. One day however we arrived just in time for lunch! The variety of food was most welcoming particularly for two diabetics. Our water glasses were topped up frequently and Captain Waiter seemed to take extra care with us (my wife being in a wheelchair). A big thanks there. We were on ship for the majority of the time and had plenty of options to bide away the time in the way that we wanted. Dolphin racing, bingo, quizzes, relaxing and reading and of course eating and the shows. The comedian, whose name I have forgotten was brilliant. Clean and very funny. Hope Fred Olsen has him as a regular. Stress free is a simple way of saying how enjoyable this cruise was. The place we stayed the most was in our cabin. It was excellent. We are not drinkers or pub people, but we did have our diet lemonades to take back to the cabin, where we played Cribbage. THE WATERFALLS AT goodolfusen (can't spell it) were splendiferous. Well worth a visit. I have an old friend and acquaintance who regularly cruises across the Atlantic and back again, without getting off the ship. A bit surprised at this, but now with this latest experience I can well understand why. Sorry Braemar, but you have been knocked off no.1 spot as the best ever cruise. A big thanks for the crew of the Boudicca for helping to make this one the best ever. Thanks Fred Olsen. Read Less
Sail Date June 2019
It was an ideal way to get to Iceland without having to fly (which I refuse to do any more). Embarkation was smooth and fast with scarcely any queueing. Disembarkation was equally fast and efficient. We had an internal cabin which was ... Read More
It was an ideal way to get to Iceland without having to fly (which I refuse to do any more). Embarkation was smooth and fast with scarcely any queueing. Disembarkation was equally fast and efficient. We had an internal cabin which was adequate in size, pleasant decor, very comfortable bed, and efficient shower in the ensuite. The stewardess was very pleasant and efficient, like all the other staff and crew we encountered. There was a good choice of restaurants and bars, with a different ambience in each. The food was superb and the waiting staff very efficient, besides being the pleasantest and friendliest you will meet anywhere. There were plenty of different activities available, from watercolour painting to ballroom dancing, to ukulele playing and on to games like quoits and shuffleboard. Two excellent swimming pools, jacuzzis and a gymnasium catered for the more energetic - you could be as active or as laid-back as you liked. There was a good programme of lectures, plus bridge games, quizzes and even bingo if that is your fancy. There was a good choice of shore excursions, and we enjoyed all three that we chose. We went whale-watching in Akureyri, and were not disappointed. The only quibble I have about that excursion is that it was quite a long walk from the ship to the trip boat. My husband has a heart problem and had difficulty keeping up with the rest of the group, as did another man similarly affected. It would have been better to have a minibus available. The blue lagoon trip we did from Reykjavík was wonderful. We saw a lot of the countryside and had a wonderful soak in a beautiful hot thermal lagoon. In Orkney we visited Skara Brae and the Ring of Brodgar, passing by Maes Howe and the stones of Stenness, and getting an excellent trip through the surrounding countryside. This was well organised, and a pleasure to experience. We enjoyed this, our first cruise, so much that we have already booked to go to the Baltic with Fred Olsen next year. Read Less
Sail Date June 2019
We live in Edinburgh, the sailing was from Rosyth, and the itinerary was very interesting. The check in went slowly but smoothly, parking procedure very good. The gangway was very steep, very narrow and entirely stepped, with wide flat ... Read More
We live in Edinburgh, the sailing was from Rosyth, and the itinerary was very interesting. The check in went slowly but smoothly, parking procedure very good. The gangway was very steep, very narrow and entirely stepped, with wide flat areas on either side. Many passengers were elderly, using sticks for support, and found it very difficult. These people make up a large part of Fred Olsen Cruises customer base, and I found this astonishing. We scanned our cards ourselves, with a crew member checking it- not a word, no eye contact from any member of the gangway crew, then, or at any time during the cruise. The ship is beautifully maintained, inside and out, with comfortable lounges and plenty of artwork and photographs. Dining in the Balindalloch restaurant was good, food excellent and waiters very smart in grey suits. The Palm cafe was lovely, with seating overlooking the pool. The food was fine, but coffee generally cold, with staff morale not too good. The cabin (3072) had been refurbished and was well equipped, with a proper full sized shower area. There was, however, no sound insulation at all. There was almost nothing in the way of engine rumble or other mechanical noises, but it was as though the occupants of the cabins on either side were in beside us! They were selfish idiots with no regard for anyone- we were also idiots for creeping about like church mice! Entertainment was pretty good- a singer/guitarist in the Morning Light lounge was very good, with a most pleasant manner. The Neptune show lounge was very smart, with a resident 6 piece band. The British song and dance group were good, as were comedy and speciality music acts. There were also 2 afternoon classical piano recitals which were wonderful. The dancing classed in the Neptune were very good, organised by a Scottish Husband and Wife team. Reception and shore excursion staff were very polite and helpful. The promenade deck had seating in several areas, but there was not enough depth to accommodate loungers. There were plenty of these round the pool, though, as well as on deck 11. Fred Olsen claim a 60% return rate, and I believe it. Many guests were treated like old friends by some crew members. We only did 1 shore trip- the Monet House and Gardens, which was excellent, but there were plenty choose from. Some people were disappointed to find the trip they wanted fully booked, so it's best to book in advance. The clientele was almost entirely Scottish, and we met some lovely people, but if you are looking for a more mixed crowd, Rosyth is probably not the best staring point. We enjoyed the cruise- the ship was very smooth and quiet, there are quiet areas to hide away in. There does seem to be a problem with staff morale- a lady at our table was actually shouted at by a waiter for not being able to understand his broken English! There were plenty of "suits" in evidence, so the problem has to be in management quality rather than quantity. We asked someone with a cabin on deck 6 about the noise from adjacent cabins, and it appeared to be no better than ours. That would probably prevent us from taking another cruise with Fred Olsen, which is a pity, as there is so much to like. Read Less
Sail Date June 2019
We booked to go to the Fjords leaving Dover 09 June 2019. We made a little mistake when booking as we went via a Travel Agent. Firstly, the agent was poor but, more importantly, it placed an barrier between us and FO. Any queries we had we ... Read More
We booked to go to the Fjords leaving Dover 09 June 2019. We made a little mistake when booking as we went via a Travel Agent. Firstly, the agent was poor but, more importantly, it placed an barrier between us and FO. Any queries we had we were referred back to the agent. My advice - book direct. The boarding in Dover was seamless. We live near Dover so booked a taxi. Straight into the port up to terminal, bags taken from boot by porters, we were on-board within 15mins and our luggage arrived in our cabin 20mins after we did. Well done FO. A minus point for FO. As first time cruisers we booked the ship tour on our first day at sea. FO told us that all would be in our cabin when we got on-board... nothing. Never mind, we did our own tour... the lay out of the ship is quite easy and it was fun bumping into things ! Our cabin (7039 balcony with clear view. A must in the Fjords) was exactly as advertised. No issues with the cabin at all or our cabin steward (Moo) who worked her socks off to keep us happy (I did take a tip off YouTube and gave Moo a little bag of bits {no more than £6} on the first day which may have made a difference but maybe not !!!). The ship was a little tired in places altho' it was always well presented, clean and shining. Staff were excellent throughout the ship. Food was lovely (every day). We tried things we have never had before which is good for our betterment ! You must keep an eye out for the Gala Lunch (ours was on the last day at see) and take your camera ! The Formal nights were good with lots of bling altho' I did change after the meal into more casual wear. We paid for the drinks package @ £15 per day. I think this has gone up now to £19pd. You need to give this some thought. Me - I drink a lot of beer and a can Spitfire was £3.80 so I was happy with my lot. My wife tried their house wine and found it 'undrinkable'. The cocktails were very sweet. She then moved onto spirits and mixer. This she was happy with but sometimes the bar staff forgot to put the spirit in (pressure of work maybe !). To combat this we ordered the spirit and mixer as separate items. The drink came to about £6. Add these drinks to your wine at lunch and dinner and it may appeal to you. Beware that it is only for drinks from the bar. No cans of pop, no tea or coffee (posh type) and no bottled water. There is a filtered water machine and tea & coffee machine in a small drinks station. Normally this is quite clear but avoid end of meeting, talks or presentations as there is a queue before and after these sessions. Entertainment is on every night. The on-board crew do put a lot of effort into their shows and one of their shows was outstanding. There are guest entertainers: a duo who played many instruments (first time - good. Second time - not so good), a comedian - spent most of his time picking on members of the audience to the level of embarrassment - not good. In the main bar is a guitar duo who were very good and they went in turns with a pianist who is not very happy with his lot !!! There were talks given by an ex Bank Manager - Prison Guv'nor. His first talk was very good, cannot remember his second talk and his third talk was about Porridge and real prison life. I got the impression that this was pushed onto him and he knocked it together at short notice. There is quite a big gym on the top deck with a great view. I did not get there but it looked very good. There is a set 1 mile walk around the ship ( 5 x 1 mile). Did this prior to breakfast. There is an organised walk at about 0800 but the guy who runs it may have been trained to get 20 something's to walk fast rather than members of U3A ! We only did this walk once. We went solo after that. We did our own shore excursions. FO is very expensive. Most of our trips we booked from UK before we boarded and the others were taken from shore-side when we went alongside. For us, the best we did was the funicular railway in Bergen and a 5km walk around the top (huge queues at bottom but they do go down quite quickly) and we booked a Twizo electric car in Flam. Expensive but BRILL. We booked 2 hrs (11-1300). We got into Flam just before 1000. We went over to the car hire ( you will see it as you get off the tender) to show him our paper work prior to 1100. After a bit of a chat I asked if we could take it early (with a big smile). He agreed so we had 3 hrs for the price of 2 ! You have a choice where to go and we wanted the viewing platform at the top of the mountain. The SatNav looked after us and it was great fun. Top Tip, after the platform, go a little further were the SatNav will tell of a great viewing point. In short, book your own, its a lot cheaper. A fine example - there was a fishing trip that FO was charging £45. When we docked it was next door to the ship and was advertised at £30 (that's your £15 drinks package paid for on that day!!!). Disembarkation was as easy as getting on. We were called by deck and the bags were waiting for us in the departure lounge with many porters waiting to take you outside. Overall, we loved it. We would go again and yes, with FO. Read Less
Sail Date June 2019
We wanted to see the Norwegian Fjords and only a small (ish) ship can get to all the best ones. We loved the size of this ship as you were no overwhelmed by the size and if you met someone you liked to talk to you would be sure to see them ... Read More
We wanted to see the Norwegian Fjords and only a small (ish) ship can get to all the best ones. We loved the size of this ship as you were no overwhelmed by the size and if you met someone you liked to talk to you would be sure to see them again, a real plus point. The only moan we had was the size of the cabin, we did have a balcony but the room was very narrow to what we are used to, but if you pick a small ship then you should expect that unless you upgrade. The service was brilliant, no faults there but we do wish the Fred would do away with service charges as we always tip well for good service, we removed the SC at the start of the trip. I hope that Fred follows P&O and pay their staff better and remove the SC. The pool was warm and underused which was great. The entertainment was first class, as good as any ship we have been on. Also and its only our view you cannot 'graze' all the time, which is a good thing. No eating between meals. Lats of all the drinks are very reasonable. Well done Fred Read Less
Sail Date June 2019
Saturday, embarkation Upon arrival in Southampton by car ABP parking met us right by the ship. The porters who unloaded us were very slick and in no time we were at arrivals then straight on board. Very efficient. We had no idea ... Read More
Saturday, embarkation Upon arrival in Southampton by car ABP parking met us right by the ship. The porters who unloaded us were very slick and in no time we were at arrivals then straight on board. Very efficient. We had no idea where to go for muster so when we heard the call asked a member of staff who pointed us in the right direction. Until then we didn’t even know what time muster would be. Whilst at muster in the Grampian dining room we saw quite a bit of food on the carpet by the wall where we were sitting. Not a good first impression. Our cabin was fine. We sailed on Black Watch a couple of years back so knew what to expect. People often moan about the plastic shower curtains on Olsen but at least you get flexible hose shower-heads, essential if you have a stoma. Only negative being our air-conditioning was extremely loud and for some reason our double bed was made up with two separate sets of sheets and duvets. Bizarre. This was rectified after the first night so no problem. Tip: If cases won’t fit under the bed ask your cabin steward to put in storage. We went to the theatre where the house performers were excellent. The house coke is not great and there was no prosecco on the all-inclusive list of drinks but the waiters / waitresses were excellent, especially considering the obstacle course of tables and chairs they have to negotiate. The stage is to the side of the ship with too slight a gradient for the seating. To a man everyone was commenting on the incredibly poor layout and two blatantly obvious problems. The revolving seats were higher than the fixed ‘sofa’ seating behind them on each level and at the very back of the theatre Olsen have crammed in extra chairs making it virtually impossible for people to walk behind trying to get further round in the theatre, and if they do they nudge people all the way around totally distracting you from the show. Tip: on Braemar you have to get in theatre earlier than you think to get a decent seat. (There are even seats behind the pillars). Sunday, at sea Lunchtime in the Grampian the ‘daily special station’ had roast sirloin and Yorkshires. The sirloin was to die for, absolutely superb, but many people were asking where were the roast potatoes? 95% of passengers British and no roast spuds. Spent the afternoon on sunbeds which would have been fantastic but for the constant grinding and smell of paint. We had all this previously on Black Watch, Olsen do their maintenance throughout the voyage. It was this night we returned to our room to be met with a note saying our Tuesday tour (through Olsen) was cancelled. Absolutely gutted. The ‘Oyster Route’ in Vigo was the tour I was seriously looking forward to. Upon enquiry it was cancelled because the tour is operated by an outside contractor so if they are a couple of people short – tough. Not impressed. Monday, Aviles ‘Daily Times’ informs us docking times have changed and we leave 1pm NOT 4pm. This turned out to be a recurring theme. So if you had booked your own tours outside Olsen that ended after 12:30pm you were stuffed. We had chosen a trip (with Olsen) to Luanco then a free walking tour of Aviles. Leaving on a coach to Luanco led us through an industrial area but Luanco was a pleasant harbour town. It was brought up many times the fact that there just wasn’t anybody around in the mornings. Literally one woman and her dog. Apparently there is a small flurry of activity in the mornings when what children there are catch their school buses but that’s about it. The young have moved away to the big towns and cities. Sad really but this ghost town has a beautiful church by the coast. We all felt a bit rushed on this trip, no fault of the tour guide, but was enjoyable. No time to shop as promised in the brochure but most places were shut in the mornings anyway. Tip: One member of our party had specific needs for toilet facilities. The only toilet was back at the bus station. There are no public toilets and most bars etc. are closed in the mornings. The local Free Walking Tour that we took on our return to Aviles was very good indeed. Tour guide being excellent. Bit of a tip for the evening. Each day in the Daily Times there is a ‘cocktail of the day’ available within the all-inclusive deal. Directly underneath that there is the days ‘after dinner drink’. Don’t get sucked in, the day’s after dinner drink is NOT included in the all included package. Misleading. Andy and Alit in the Morning Light bar were absolutely superb. The lunch ‘special’ in the Thistle was Indian themed. The food was absolutely excellent. At dinner in the evening we finally had roast potatoes. The food is generally superb but it’s a mainly British passenger ship and they cannot cook roast potatoes. Soft / soggy with a bit of brown on the outside. Really is my and many others only gripe. The food overall is first class. The ‘International Memory Man’ with his Rubik’s cubes was highly entertaining. I didn’t hear anybody that did not enjoy his shows. Tuesday, Vigo As already written our tour was cancelled so we free-styled. Explored the old quarter including the church then onto Oyster Street which I’d been looking forward to so much. Oyster Street still has the old world charm about it but unfortunately now completely commercialised. I ordered my half dozen oysters and was ushered to a table opposite belonging to a restaurant. They obviously wanted you to order drinks for the privilege of sitting there whilst the old woman who sold the oysters came over holding a stretched out 10 euro note asking for her money. The oysters are advertised as 9 euro so watch out for this ploy. Having sat down you are plagued by peddlers and gypsies. Has to be said I was sadly disappointed with taste of said oysters. They were very fresh but nowhere near as tasty compared to what is available in the UK. I since learnt from a couple of sources that these oysters do have a completely different taste, are a bit smaller and not regarded as anywhere near the best worldwide. Shame but at least I tried them and they were super fresh. We climbed the big mound which was steep but well worth it for the view and exercise. Reasonable café and toilets at the top. My wife bought quite a few items on the way back to the ship. A nice place but quite a lot of graffiti. On our return to the ship, to rub salt into the wounds there was a ‘Shore Tour Survey’ left on our bed to review our cancelled shore tour. Not a good move. Wednesday, at sea The lunch special today was pasta. Now I am not big into pasta but the whole thing was absolutely superb. Chilled out on the loungers in the afternoon but grab a towel from the changing room to lay on your lounger because of all the sweat and suntan lotion that has gone before you. Loungers are very comfortable though. Cocktail of the day much the same as yesterday’s pina colada – chi chi. Coconut and pineapple (always wedged on the glass rim) were prevalent throughout the cruises cocktails of the day. Thursday, Seville day 1 Needed an early start so went for breakfast in cabin. Need a bit more choice i.e. boiled eggs, porridge or even toast. There was nothing cooked available. We walked a couple of miles to a huge flea market. If you enjoy flea markets you’ll love this one. Thursdays only though. Followed up with a bit of shopping therapy then lunch back on board. This was a Spanish buffet on the swimming pool deck. Later that day we had booked a walking tour of Santa Cruz. What an amazing area – a must see. Friday, Seville day 2 Got up early to meet for early pre-booked tour however the ship had moved docks during the night due to forecast high winds and the narrow bridge we had to go back through. So we were first off the ship and had to wait 30 minutes for a police escort to take us to the gates which, having found someone with keys were then unlocked. We had chosen Amigo Tours for this joint early entrance Alcazar tour followed by the Gothic cathedral. Bucket list stuff. Tour guide was excellent and WELL worth the early start. Alcazar was a fabulous building full of history (a game of thrones venue as well). Having done a lot of research I knew that by doing the cathedral tour straight after there would not be a lot of time to spend in the Alcazar gardens. This proved to be the case but the tours were excellent, worth the trade-off for getting in before the crowds. Alcazar – a must do. Louisa Park opposite docking area is a nice place to chill. Leaving Seville you go back through a lock. On deck you can get right to the front of the Braemar, the perfect viewing platform but . . . going through the lock there was no visible difference between the water levels when opening the gates which caused much mirth amongst fellow shipmates. I’m guessing the tides must have something to do with this. Tried the cheeseboard again at lunchtime but exactly the same boring cheeses. Come on Olsen let’s have some variety. A big disappointment was the lack of local entertainment on board i.e. Flamenco dancers. Big problem with Olsen is if you are doing an activity and are late back missing dinner you have to wait until the Supper Club begins at 11pm. No food available between times. Saturday Cadiz We had booked a free walking tour with Cadizfornia. An excellent tour and the host Pedro couldn’t have been better. An entertaining local who knew all the history and gave great shopping / restaurant advice. Thoroughly recommended. Really liked Cadiz. The fish market has to be seen to be believed and there is a good general market. We found a very good cheap supermarket in a backstreet behind the market square. Eg. Bottles of water .15 cents each. Coming out of the port nobody initially knew which way to go, it would have been useful for a member of staff to be positioned at the exit to help people. Tip: There are colour coded lines on the roads / paths which take you different routes. We bought our duty free tobacco to take home from the duty free here. About 50 euro’s for 10 x 50gm pouches of Golden Virginia but when we were here it was cash only. A criticism from several passengers was that leaving at 3pm was too early because if you were on a tour there was not enough time for shopping or trying out the local tapas (Cadiz being the home of tapas). It also meant missing lunch. The Thistle closed at 2pm which meant a rush to the buffet which closed at 3pm. Particularly annoying because a lot of people would have liked to try the ‘Asian special’ at lunchtime. Come on Olsen, if you leave at 3pm keep the Thistle open the extra hour to feed all the people that have been rushing around trying to max the short time available in Cadiz before leaving so early. Sunday at sea Lunchtime saw roast at the ‘station’ in the restaurant. Perfect roast, Yorkshires . . . but no roast spuds. Just Cajun something or other and new potatoes. Need more veg. options was the general criticism. Lovely afternoon spent lounging on deck 8. Wind kept most away from sunbeds but there is nearly always a sheltered spot, and there was today. Tip: Good idea to put towels on the very comfy sunbeds as some were showing signs of days of sun cream and sweat. There are plenty of spares in the changing rooms near the pool. Then leave in ‘bins’ in same area when finished with. Saves carrying up and down from cabin. And drink plenty of water with your cocktails on the sunbeds. Dinnertime saw more frantic activity on the curtain front in the Thistle. Apparently since day one waiting staff have wrestled with pegs and all sorts to stop diners by the windows being blinded by the sun. It took several attempts to hold the non-drawing curtains across most of the window. Our waiters confirmed this is an ongoing and very annoying problem that could easily be resolved. Monday at sea Very unusually second day of slow service. Something amiss in kitchen apparently. The Moonlight bar is an excellent chill out / meeting area with 2 outstanding characters, Andy and Alit. AKA Brad Pitt and Angelina Jolie. Entertainment wise ‘Memory Man’ was most excellent. A £12 laundry offer appeared tonight. Actually a very good deal. Tuesday Bordeaux A very nice vibrant city with Braemar in the perfect parking spot. Again, NOT ENOUGH TIME here. Overnight should give you 2 full days, you really need them here. Leaving early morning the second day before the shops even opened was just a waste. Very hot! Again, no local French entertainment on board. Not even an accordion player. No food available on board, even the buffet was shut when we came back to drop shopping off and grab something to eat before heading out again. We had to hang around an extra hour and a half before we could eat. Wife’s note: why have only grapes with seeds and where are the strawberries and raspberries? We were treated to a spectacular natural light show from the deck early evening. Continual forked lightning flickering all around Bordeaux for a good half hour scattering all the students who meet up on the riverbanks. There was an incredibly bad reverberating noise in our cabin which continued down the corridor at night. We were forced to ring reception who obviously knew of the problem as they immediately offered an inside cabin but on the same deck so no use at all. Turns out according to bar tender the noise is caused when the (tidal) river level in Bordeaux lowers, the engine noise bounces back off the riverbank walls we are moored against. Big gripe. We had no time to do anything in morning as ship left at 9am NOT 10.30am as advised. The man at reception tried to tell me we supposed to have left at midnight! The young lady there however blamed the early departure on the tide. Tides are known years in advance. I had all the port arrival and departure times direct from Olsen HQ before we left specifically to double check private tour timings. Time in port was cut a few times. Call me sceptical but would reduced time in port equate to less expense? I only have experience of Celebrity and their advised port times were spot on every time. With Olsen if you have booked a tour using their arrival / departure times issued from HQ you could lose your tour fee if time was cut short or miss the ship. Wednesday at sea Really pleasant cruise back up river to the sea passing through a fascinating vertical lift bridge. The crew show was excellent. Barkeeper Andy’s number 2 in the Moonlight bar had an incredibly good voice but the poor guy had to sing twice, returning straight to the bar after each performance. Thursday at sea Found a lovely sheltered sunbed spot again. The Grand Gala lunch and seafood buffet was excellent as was the Cockleshell Heroes talk. Retrieved our suitcases from storage and sadly began packing. I do wonder what will happen when the current crop of septuagenarians and octogenarians who choose Fred Olsen fade away. Will the younger cruisers currently used to ‘modern luxury’ lines such as Celebrity choose Fred Olsen’s ‘traditional’ cruising on older ships as they get on in years or the more modern ‘boutique’ cruisers such as Saga? (Whose smaller ships can reach the same destinations as Olsen). Don’t get me wrong we enjoy Olsen but it is tiresome getting the smell of paint up your nose every day on the sundeck along with continuous drilling, grinding and sanding somewhere on the ship most of the time. Exactly the same experience as we had on Blackwatch. Read Less
Sail Date June 2019
Chose this cruise because of the itinerary . The fact that it sailed from Liverpool was an added bonus as we have always wanted to visit the city. We were not disappointed with our three night stay before boarding. Embarkation at the ... Read More
Chose this cruise because of the itinerary . The fact that it sailed from Liverpool was an added bonus as we have always wanted to visit the city. We were not disappointed with our three night stay before boarding. Embarkation at the cruise terminal was efficient and speedy. The car parking arrangements worked well. We had a balcony suite cabin and were very pleased with its size and the facilities. This cruise sailed within sight of land most of the time and the fact that we were in the land of the midnight sun meant we could enjoy many hours of sightseeing from the comfort of our balcony. The ship itself is small by today’s standards but we don’t need shopping malls or climbing walls. There were lots of shore days so there were plenty of opportunities to get off the ship and walk in the lovely Norwegian countryside. We were very impressed by the standard of food offered at all meals. The menus were varied and the food tasty and hot. The service was impeccable. The wines on offer were very well chosen and priced competitively. The entertainment was standard fare for cruise ships. The young entertainment team provided some jolly themed Beatles and Brit pop shows. My husband particularly enjoyed the ukulele lessons with Ivy on sea days. We have sailed with several of the leading cruise companies and we felt that our experience on Black Watch surpassed them in the quality of the food and fairness of price for wine and gratuities. We shared a table for 6 and our dining companions were great fun. All the staff we came in contact with spoke excellent English and indeed could share a joke with the passengers. We did not go on any of the ships tours preferring to use local buses and do our own thing for the most part. Very easy to do as Norwegians speak excellent English and were very helpful. We did use a local tour group called Blue Puffin to visit the North Cape and they were excellent. We enjoyed all the ports of call. Trondheim has an interesting folk museum just a short bus ride out of town. We enjoyed the cable car ride in Tromsø with spectacular views from the top. Leknes was pleasant but very small however the Viking museum at Borg was a taxi ride from the port and well worth a visit - with a lovely walk down to see the Viking long ship. The North Cape visitor centre was well done. The Alta museum with its World Heritage rock art centre has spectacular view from well laid out paths. Go early and catch the local bus which runs regularly and miss the crowds. Kristiansund was a bit disappointing . Very picturesque but not much of interest locally. Read Less
Sail Date June 2019
Chose this cruise because the itinery seemed to meet our rquirements. Unfortunately the captain took the decision not to go to Shetland due to bad weather. While we accept his decision we felt more could be done to make up for this. All ... Read More
Chose this cruise because the itinery seemed to meet our rquirements. Unfortunately the captain took the decision not to go to Shetland due to bad weather. While we accept his decision we felt more could be done to make up for this. All the people we spoke to said this was the port of call they were looking forward to the most. Instead we had 2 nights rather than one at Invergordon (NOT a holiday desination) Two buses were laid on at nearly £30 a time to go into Inverness (perhaps to offer this free would have been a nice gesture?) We took the local bus for about £11. Any other attraction was a long trip and expensive. Other things we were not happy with - Firstly , the car park in Liverpool was hard to find. Inadequate map and sat nav took you to a building site (not Fred Olson rsponsibility) - cabin noise (see below) Buffet area quite small, not always able to get a table at busy times - While the ship was well maintained there was no main staircase or reception area and the entertainment was mediocre . - many of the staff had a poor grasp of English which could be a problem, particularly at guest services - WiFi expensive - Timing given in port were misleading for example 'late p.m actually meant about 3.30 in the afternoon. - Tours were very expensive, there were 4 of us so it made more sense to book a private taxi to take us to the places we wanted to see, which worked out fine. - Passengers were mostly quite elderly and infirm so activities were geared up for this. I did sometimes feel I was sitting in the common room of an old peoples home rather than a cruise ship! - Finally the disembarkation process was not a happy experience, but mostly this was due to the facilites at Liverpool cruise terminal Good points, main dining room was nice and our waiters were freindly and helpful and there was a very good wine list at reasonable prices plus the food was excellent. Would not go with Fred Olson again Read Less
Sail Date May 2019
Very dated ship. Mainly elderly passengers. Nothing on during the day except bridge bingo and handicrafts. More like a floating care home. Tour operator extremely unhelpful.. Don't book flam railway through olsen it's a lot ... Read More
Very dated ship. Mainly elderly passengers. Nothing on during the day except bridge bingo and handicrafts. More like a floating care home. Tour operator extremely unhelpful.. Don't book flam railway through olsen it's a lot cheaper to do yourself and there were plenty of seats. Guest service manager very helpful as had to move cabins as extremely noisy. Noticed a lot of cutbacks. Eg no conditioner or body lotion in cabins. However food was outstanding served by Sam and Joe who were brilliant. Entertainment on a night was good. Cocktails seemed mainly fruit juice having been teatotal for 30yrs I thought a few alcoholic drinks would be a change. Strangely there was no effect. Service was fairly quick. The gym in a great position but vastly overheated to dehydration level with one small water fountain pretty hopeless when you have to leave the equipment to get a drink. We are used to having all our baggage taken off us at check in not done in Newcastle they will only take suitcase no suit bags or small cases.which were heavy. Class them as hand luggage. On leaving ship to come home Newcastle is very disjointed. This was my 4 time with olsen and very much my last. Wasn't keen before but Newcastle is near home. Southampton is worth the journey to board a better cruise line cunard is unbeatable and cheaper Read Less
Sail Date May 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click