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729 Fred. Olsen Cruise Reviews

Chose the cruise because it sailed from liverpool, paid for all inclusive then found out my drink was not on the list.now martini bianco is a cheap drink to buy so was amazed to find this out.so drank orange juice.no other cruise line I ... Read More
Chose the cruise because it sailed from liverpool, paid for all inclusive then found out my drink was not on the list.now martini bianco is a cheap drink to buy so was amazed to find this out.so drank orange juice.no other cruise line I have been on didnt not have this drink on it's all inclusive. Also bad weather spoiled this cruise for us.cabin stewardess was wonderful and looked after us brilliantly. The staff in Brigadoon were great,always smiling, and waiters in lounge areas were the same.I dont think we will sail with Fred Olsen again,not as good as cruise and maritime. Embarking was gteatand disembarking was great,couldn't wait to get home.met some nice people and enjoyed their company. Been to Lisbon before so knew our way around unfortunately my husband was in bed all day with sea sickness, so I had to go alone. Portimao was nice but didn't care for lexios. Read Less
Sail Date October 2019
Was hoping to see the Northern Lights and we weren't disappointed. The embarkation at Liverpool was seamless. Our cabin was ready for us and within 30 minutes of arriving at the terminal to check in we were outside on the deck with a ... Read More
Was hoping to see the Northern Lights and we weren't disappointed. The embarkation at Liverpool was seamless. Our cabin was ready for us and within 30 minutes of arriving at the terminal to check in we were outside on the deck with a gin and tonic in hand. The trips through the Scottish islands were a real bonus both ways - plenty to look at as we cruised. The northern Norwegian islands were really stunning. We benefited from unusually calm seas (apart from one force 10 which saw us the last couple standing (apart from the crew) in the Observatory lounge). Some of the sunsets were almost unbelievable due to the arctic light and crossing the arctic circle whilst swimming in the well-heated pool was a particular highlight. We mostly travelled independently in the ports and it was easy to do so. The highlight was our 'Chasing the Northern Lights' tour. It was a 90 minute drive to get to our 'favoured' viewing point but once we were there, the lights put on a fantastic display. They were right overhead, there had been a solar burst and the night was clear. These conditions gave what our guide said was one of the top five northern light experiences he had ever seen. Truly awesome and something I will never forget. Read Less
Sail Date September 2019
it's my first cruise, due to i am a solo traveler. Cruise line who provided solo cabin not many choose: Fred Olsen, P & O and Cunard- Queen Mary 2. I choose Fred Olsen finally because i saw comment with Fred overall is better ... Read More
it's my first cruise, due to i am a solo traveler. Cruise line who provided solo cabin not many choose: Fred Olsen, P & O and Cunard- Queen Mary 2. I choose Fred Olsen finally because i saw comment with Fred overall is better than another two company. Lucky i have made a right choice. i am satisfied my cruise trip. Itinerary: Day 1 : Embarkation at Southampton. I am arrived the QE II Terminal around 14:00, check in and security check process was smooth, it took around 20 minutes.The Palms Cafe and Thistle Restaurant provided lunch. Day 2: Sea Day (formal night) Day 3: Aviles, Spain Day 4: Sea Day Day 5: Bordeaux, France Day 6: Sea Day (British Night) Day 7: Falmouth, UK Day 8: Disembarkation Dining: Thistle Restaurant: Main dining room. Server and manager are friendly. They knew i was suffer in sea sick, they pay attention to assistance me and talking with me. Concern and humor is a good medicine^^ Al de carte menu or set menu during lunch time. 5 course fine dining in dinner. Great foods and good services (server details mind, good manner) Main course have 5-6 choices, usually is fish, beef, british cuisine, local cuisine(the port that you visit), pasta...etc sometimes have theme buffet / cuisine. have a seafood gala buffet: crab, mussel, lobster, sushi, cheese cake, opera cake, chocolate fountain. Supervise that have a ice engraved decoration, and the water melon was engraved as a rose. Palms Cafe: cozy atmosphere. Beverage self service, have cold brewer tea and Red tea, black tea, blend (sleep ) tea. But i did not find mint tea( i thought would provided on cruise ). A chef would make omelette in the morning. Bookmark Cafe: enjoy coffee and chocolate. Shop: Due to it's a small ship, i am not expect have a lot of products. They sell Fine jewelry, costume jewelry, watch, bags , ties, causal clothes and smart causal clothes, skin care and make up products. If you forgot bring clothes you could find essential items. Entertainment: they have live music and show daily. Sometime have magic show too. I am recommend the music show- One Vision. If you love Queen- the greatest rock band in UK. You should not miss the show. Activities: Have quiz, Fit ball, pilates, Nintendo WII bowling, jewelry making course...etc. I was join the jewelry making course. Use gemstone to made a pendant. (cost ten pounds) Shore excursions: I was join a shore excursions in Bordeaux. It's a half day tour(cost 40 pounds), one hour drive to Saint- Emilion. The tour guide introduce and bring us to visit the Great wall and the Cordeliers Cloister, than have 45 minutes to explore yourself. Afterward drive back to the port at 14:00. No complaint about the tour, i wish i could stay longer time would definitely perfect. Tips: Passenger and crew are friendly, it's a small ship and not too much people. You would easily to meet people on the ship. Passenger age from 50-80, they are enjoy and insist the cruise traditional norms: to dress up at night. I am sure you would enjoy and come out the night life with Fred Olsen. Moreover, they have dance host, that's mean if you a solo traveler, don't worry about to find a partner. conclusion: Fred Olsen is a traditional cruise ship, simple stage, a few dancers and singer. BUT they do in great performance. If you like live music , i am sure you would like it. Simple is the best! Read Less
Sail Date September 2019
Out of Southampton near me. However on 12 day cruise there were only 4 port visits. The visit to Lisbon being only half day. The last 3 days at sea were purgatory. Although the weather was beyond Freds control entertaining their guests ... Read More
Out of Southampton near me. However on 12 day cruise there were only 4 port visits. The visit to Lisbon being only half day. The last 3 days at sea were purgatory. Although the weather was beyond Freds control entertaining their guests was not. All outside decks were locked. There were four entertainment staff apart from Braemar singers and dancers. They could and should have made more effort. A film could have been shown, indoor games organised. Additional karioke or mr mrs type games the list is endless yet we were left to the library or bars. Presumably Fred is cutting back, service very poor lack of waiters very apparent. Also lack of port calls. We were at times almost at standstill waiting for time slot to dock. Have done similar cruise on CMV where staff always going extra mile. Finally the quality of food in Thistle. Very poor, with evidence of lunch menu items appearing in the evening menu. No disguising the representation of dishes in different guise. I went with Fred on Boudicca last Xmas and loved everything. Unfortunately had already Booked Braemar for this Christmas before going on this one. Read Less
Sail Date August 2019
My wife and I thoroughly enjoyed our 5 night cruise down the river Seine. Having cruised on the big ships of P&O, Princess, RC, NCL we were concerned that a smaller ship would not be as good - how wrong we were. The ship has a great ... Read More
My wife and I thoroughly enjoyed our 5 night cruise down the river Seine. Having cruised on the big ships of P&O, Princess, RC, NCL we were concerned that a smaller ship would not be as good - how wrong we were. The ship has a great layout with lovely pools and bars at the back of the ship plus other great places to sit and watch the world go by in comfort. We are in our early 40’s and were younger than most on board but everyone was so friendly and this made for a great atmosphere on board. There was good entertainment every night and the inclusive drinks package was a real bonus. Food was the best I have ever had on board any cruise and I loved having the choice of a la carte as well as buffet options for breakfast, lunch and dinner. I also loved the evening supper club buffet which had a different theme each night. We would love to sail again with Fred but it’s not a ship to take our children on as there’s not much for them to do compared to the big ships. If you are a couple who are looking for some much needed r and r - like us - then I thoroughly recommend Fred Olsen. Read Less
Sail Date August 2019
We have been to Greenland before and wanted to repeat the experience as the scenery was stunning, not so much ice this time but still overwhelming. Boudicca has been refitted and the ambience is bright and cheerful but only on the surface ... Read More
We have been to Greenland before and wanted to repeat the experience as the scenery was stunning, not so much ice this time but still overwhelming. Boudicca has been refitted and the ambience is bright and cheerful but only on the surface (more later on this) The restaurants were all very nice and the staff were excellent. We did use the new outside grill and this was well worth the extra charge. The entertainment was mostly good the on board show company was excellent, some of the other acts were pass there sell by date, the best comedian on board was the Captain. Captain's cocktail parties were hilarious. My Wife enjoyed the arts and crafts and I enjoyed the quizzes. Now to the downside Early this year we were on the ill fated Balmoral cruise to California and we said at this time Goodby Fred. The Boudicca cruise was already booked and paid for so rather than lose money we went. Our cabin initially looked good an adapted cabin on deck 7 (my wife is disabled) I went for a shower, the water flooded the whole bathroom, I put this down to the angle of the ship being still tied up, mopped it up and asked for more towels. Next day it flooded again the water would not drain quickly enough, so we sent for the plumber. Plumber cleaned the drains and left a note to say it was now fixed. The result of the supposed fix resulted in noxious smells in the bathroom which I quickly found could be minimised by placing towels over the drains. Needless to say we flooded again and again and again. Eventually it was admitted that the pipes were all wrong and needed major work. 4 days to the end of the cruise we were offered another cabin which seemed rather pointless at this stage. So we asked to be compensated for the aggregation. Innitially a future cruise voucher was offered, this we declined and eventually on board credit was arranged and my Wife went shopping, they also gave us the use of the other cabin on the same deck to shower in. Surprise surprise that bathroom flooded too. So why I ask are these cabins being sold as they are obviously not fit for purpose. We have 3 more cruises booked none with Fred Read Less
Sail Date August 2019
We boarded Boudicca at the beginning of August in Dover for her Fjords of Greenland cruise. We had booked a superior outside cabin but were upgraded to a junior suite some weeks before departure. This cabin, 5009, was at the front of the ... Read More
We boarded Boudicca at the beginning of August in Dover for her Fjords of Greenland cruise. We had booked a superior outside cabin but were upgraded to a junior suite some weeks before departure. This cabin, 5009, was at the front of the ship and was large, warm and very comfortable. The only noise to be heard was as the ship dropped anchor or used its bow thrusters. We were due to go north to Reykjavik up the west coast of Ireland but because of a severe storm in the Atlantic Captain Degerlund opted to sail the calmer waters of the North Sea. The overnight stay in Reykjavik was pleasant and having been before we chose to wander from the shuttle bus into town to visit the sights on both days. The ship sailed onto Greenland passing through the magnificent Prins Christiansund and Terssukatok to the first of three tiny ports, Qaqortoq. Here we tendered in to a small town for a wander. The following day we docked in Narsarsuag and took an excursion across the stunning bay to visit Erik the Red’s Viking ruins. Our final stop was Nanortalik, another tender port where the hospitable locals had laid on a choir in the impressive church, a kayak display and access to museum housed across many buildings. All the time icebergs floated by and the ship paused at massive glaciers en route. After returning through Prins Christiansund the final port of call was Kirwall in the Orkneys. Here we took an excursion with splendid guide, Kathleen, to Skara Brae, Skaill House and the Ring of Brodgar passing the impressive expanse of Scapa Flow on the way. Unfortunately we had no time to explore Kirwall itself as the ship was scheduled to arrive late and depart early. As is the case for out of the ordinary destinations, Fred laid on a wide range of lectures and there were the usual sea day activities. We did have one complaint: many of the public rooms were very cold, not ideal in a cold climate. However Boudicca looks good after her recent refurbishment and her crew provided excellent friendly service as always. We continue to feel that Fred’s Guest Services are the best in the business. Cruise Director Tim Spicer provided a breath of fresh air and as with the Captain was most approachable. One final point, the weather was good in all ports of call, particularly in Greenland where we able to take some stunning images. Read Less
Sail Date August 2019
Cruise L1917 Isles of Scotland 1.8.2019 This was our first ever cruise and we had expected much better considering the cost. The M.S. Balmoral had its last refit some 10/11 years ago and it is looking very tired. Our cabin was showing ... Read More
Cruise L1917 Isles of Scotland 1.8.2019 This was our first ever cruise and we had expected much better considering the cost. The M.S. Balmoral had its last refit some 10/11 years ago and it is looking very tired. Our cabin was showing the signs of wear and tear with the bathroom being particularly poor - cracked tiles in the shower and not very clean. Soundproofing between cabins was below acceptable levels. The food was of a good standard but nothing exceptional. Waiting staff were very efficient albeit there was a sense of being rushed. Entertainment was mediocre. I overheard two different people refer to the cruise as "Butlins at Sea". Considering the cost of the cruise it was disappointing to learn that one would have to pay an additional £26 per hour for internet access! We waited until we went ashore to catch up on emails etc! The last straw for us was the disembarkation which took 1.75 hours (and we weren't the last off!). Had we not been asked to vacate our cabins then we could have had some comfort before leaving. As it was the aisles and stairways were filled with people (many elderly) sitting on the floor. An appalling way to end the holiday. However to finish on a positive note, we were able to visit The Orkneys and Shetland which was a delight. Read Less
Sail Date August 2019
Cruise was 5 nights from Rosyth to Orkney and Shetland then back again. Went with friends so a party of 4. First cruise for our friends who wanted a short one to see how they liked it and asked us to accompany them and "show them the ... Read More
Cruise was 5 nights from Rosyth to Orkney and Shetland then back again. Went with friends so a party of 4. First cruise for our friends who wanted a short one to see how they liked it and asked us to accompany them and "show them the ropes" (this was our 4th cruise with Fred. As usual the cabin, staff, service and facilities were excellent and our friends were very happy - the food in particular impressed them. Overall we all enjoyed the cruise, the food especially, well up to standards and [our] previous experience. Only niggles were at embarking at Rosyth - no facilities for disabled or people with special needs e.g. wheelchairs as at an airport. However Fred staff were great and fast-tracked my party (with 2 disabled) through when asked about this. Disembarking from ship was unusually slow and tedious allegedly due to high tide creating a steep gangway. However once again when we enquired Fred staff were apologetic and we were fast-tracked off the ship as were other disadvantaged folk. I suspect these niggles are mainly to do with the port and not Fred as Rosyth is not used much by cruise ships (maybe Fred only?) and perhaps the port considers it not worth upgrading - although legally it may be on shaky ground. I am not certain as to whether our friends would take another cruise with Fred or anyone else. If this review was on behalf of my wife and I alone the niggles would not be an issue and it would get 5 stars - we are booked again with Fred for next year... Read Less
Sail Date August 2019
Every thing was so easy. Arrived at Queen Elizabeth terminal and cases were collected from us and car taken to be parked. Walked straight into arrivals with no queue. Quick check in, told cabin was ready for us and lunch was been served in ... Read More
Every thing was so easy. Arrived at Queen Elizabeth terminal and cases were collected from us and car taken to be parked. Walked straight into arrivals with no queue. Quick check in, told cabin was ready for us and lunch was been served in Grampian restaurant. The food throughout the cruise was excellent. Portions are not huge in the restaurant but meal is 5 courses so you are never hungry. Buffet style restaurant also available and you can get as much as you like. The whole ship was so clean and all the staff were attentive and friendly. There was a range of onboard activities. The library was popular and had a good selection of books and board games. The age range of the cruisers varied. We are early 50’s and were certainly not the youngest. Yes there are some older people onboard but it was no means a care home. If you are looking for disco type entertainment and casino setting this isn’t the ship for you. If you want good food, good company, be able to relax read, have a glass or two of wine, chill and visit great ports (Braemar is able to get into smaller ports which means closer to centre of towns so no coach or tender needed which was so easy) then this is the ship for you. We travelled with our 13 year old son. There were 25 children on board who had designated staff to entertain them throughout the sea days. This was more for the younger children 4 to 10 years. If you are looking for crèche/children’s area this is not available on this ship but all the children appeared happy and our son said he would definitely cruise again. Read Less
Sail Date July 2019
We chose this cruise because it left from Dover, which is to near to home, and because it visits the Norwegian fjords. Norway is amazing, but I overheard Boudicca being dubbed HMS Dignitas, and that was upsettingly accurate. It really ... Read More
We chose this cruise because it left from Dover, which is to near to home, and because it visits the Norwegian fjords. Norway is amazing, but I overheard Boudicca being dubbed HMS Dignitas, and that was upsettingly accurate. It really was a floating care home. There were no activities or evening shows even remotely suitable for the under 70s; it was all bridge, knitting, and very bad easy listening piano music. The ship is old too. The decor is what I'd expect of a Travelodge, with garish patterned carpets and cheap furniture. The cabins have tiny, horrible bathrooms with shower curtains and no toiletries except soap, which is awful considering the price. It's also impossible to turn off, or turn down, the noisy, powerful air-conditioning, so the air in the cabins is desiccated, and I didn't get a single night's unbroken sleep. Value for money was non-existent. Everything cost more, and nothing was included except meals. They were charging £50 for a week's Wifi -- and Wifi isn't reliable at sea anyway. No TV signal most of the time, and a very, very limited selection of films. Soft drinks were extra, alcohol was extra, gym classes were extra, many on board activities were extra: and the cruise line was charging more than twice the amount for shore excursions than it cost to book them independently. From minute one, I felt like they were penny pinching; whatever they advertise, this is absolutely not a luxury experience. The staff were brilliant and friendly, and the food was wonderful. I was really concerned, though, that every staff member in a remotely senior position was a white man, while all the waiters and cleaning staff were from the Philippines -- I suspect being paid much less than they should have been. Especially from older passengers, I saw and overhead quite a lot of patronising racism. It was just mortifying to watch. This was my first cruise and I don't think I'll be doing it again. I was so glad to get away that I was one of the first out the door, along with the five other people who were physically able to carry their own suitcases. Read Less
Sail Date July 2019
Fred Olsen were recommended by family members. The fact that Balmoral sailed from Rosyth (near Edinburgh) was so handy for us and saved us a flight to Southampton. Our cruise to Norway far exceeded our expectations and the glorious ... Read More
Fred Olsen were recommended by family members. The fact that Balmoral sailed from Rosyth (near Edinburgh) was so handy for us and saved us a flight to Southampton. Our cruise to Norway far exceeded our expectations and the glorious weather was a huge added bonus! From the minute we arrived at the port terminal until the day of disembarkation, staff constantly went over and above to ensure everything was perfect. They were so friendly, attentive and generally interested in making sure everything was right and that you felt special. Our waiters in particular, Vilroy and Flacher, were simply excellent! The food was wonderful and the great choice of menu ensured there was always something for everyone. Afternoon tea is a lovely treat, especially if you have had a busy shore day. We also enjoyed the special Observatory Lounge Afternoon Tea on one occasion and would certainly do this again. The service, food and ambience was wonderful. Entertainment ranged from a very talented flautist and guitarist, to cabaret style shows. All shows were very entertaining and had full audiences. My only suggestion would be to make them slightly longer! Most were around 45 minutes - an hour. Our cruise itinerary was excellent. The port talks gave us a good insight of each place we were visiting and the captain kept us well informed. To see Norway with blue skies every day certainly allowed us to see it at its best. We didn't book any shore tours as we prefer to do our own thing, although did book the RIB trip from Hellesylt, which was very worth while. Bergen - We berthed very close to the town centre so walking around was easy. Loved the Bryggen area of old wooden houses and the fish market. The tourist information at the end of the harbour has a lot of great maps and information. We took the funicular up Mount Floyen and had great views over the city. There's a lovely walk from the top (about 20 minutes) to a small lake where they offer free canoe hire. Flam - We booked our own tickets for the Flam railway and were on the first train of the day. Tickets were sold out on the day so do book these in advance. What a beautiful journey through the mountains and past many waterfalls. There was only a 15 minute stop at the top and many people got off for tours. It meant we were able to have a carriage to ourselves on the way back down allowing us to take photos through an open window. The carriage had been reserved for a group of Japanese tourists so there was no English commentary in this carriage, but it's worth doing if you are keen to take photos. Would also recommend the Flam bakery for lunch or a snack. The aromas of freshly cooked cakes and breads are amazing! After lunch we walked to Flam village (about 1.5 hours round trip). This was a lovely way to see local life and to walk by the crystal clear river. Olden - we took the open top bus that was parked on the quayside. It was good to see the lakes and beautiful scenery, but I think if I were going back I'd take the Olden Adventures bus to the glacier as that had more options for walking. We did our own circular walk from the town centre to the beautiful red Olden Church, crossed the bridge and walked the far side of the water back to town (about an hour). This is a lovely peaceful low level walk with beautiful views. There's not much in Olden town centre so if you are not able to do local walks, then a shore tour would be worth doing. Hellesylt - beautiful place at the end of a stunning fjord. We walked up to the church, then crossed the bridge above it to come down the other side of the waterfall. You get great views here. Our RIB adventure was excellent. Our guide lived on a local farm and told us a lot about farming life and local folklore. Would thoroughly recommend doing this. It's a great way to see the Seven Sisters Waterfalls and the fjord from close proximity. We loved every minute of this cruise and would do it all again. Will maybe do the two week Norway cruise next time! Would certainly recommend Fred Olsen. Read Less
Sail Date July 2019
We chose to sail from Rosyth which was completely hassle free, on a glorious summer's day. We were happy with our outside cabin and didn't miss having a balcony. Room of a good standard. Always plenty of hot water for showers. ... Read More
We chose to sail from Rosyth which was completely hassle free, on a glorious summer's day. We were happy with our outside cabin and didn't miss having a balcony. Room of a good standard. Always plenty of hot water for showers. All staff were very courteous and friendly. Food was good and I think we were very fortunate dining in the Spey restaurant as the picture windows gave us wonderful views as we travelled the fjords. Nothing anyone can do about the weather but we were so, so lucky.....clear blue skies and glorious sunshine! Evening entertainment was very enjoyable. We chose the drinks package which worked very well for us. Only used one official excursion to a glacier plus lake trip which we thoroughly enjoyed. Would we go again on this same trip? We wouldn't...as this one was so good it couldn't be bettered. What more can I say....we loved it!☺ Read Less
Sail Date July 2019
The main reason was sailing from Liverpool and a return visit to the Fjords. From our arrival at Pier Head all went smoothly. Our Balcony Suite was perfect, spacious, clean plenty of wardrobe and drawer space, met our needs and I ... Read More
The main reason was sailing from Liverpool and a return visit to the Fjords. From our arrival at Pier Head all went smoothly. Our Balcony Suite was perfect, spacious, clean plenty of wardrobe and drawer space, met our needs and I don't travel light. My husband had also requested a table for two and this was met. The Glentanar was a lovely, light, spacious Dining room, the breakfast and lunch buffets were excellent as was the waiter service dinner with excellent menu. We had lovely waiters but there were one or two who were not the friendliest. For our Anniversary Dinner we dined in the Black Watch Restaurant which again of high standard, my husband declared his steak one of the best ever. The ship was spotlessly clean in all areas, the Neptune Lounge especially pleasing.The Captain and Crew helped to make this a very special time for us. Flower Arrangement, bottle of Cava when we arrived and on the Day a lovely card, gift and Cava in Ice Bucket delivered to our suite along with our card from the Queen. In the evening we were presented with a lovely Happy Anniversary cake. These were all done in a very tasteful, no fuss way which we appreciated very much. My husband did have to visit the Cruise Doctor, again efficient attention.All in all this was a most memorable holiday, with wonderful scenery, off shore excursions and very relaxing on board atmosphere. Our first Fred Olsen Cruise but hopefully not our last.Thank you to everyone who helped in making this a very happy memorable occasion. Read Less
Sail Date July 2019
Fabulous to sail away from Liverpool. Very smooth and quick to embark and disembark. Our terrace balcony cabin 7024 was really lovely with a large lounge area and separate bedroom. Our steward kept the room spotless. Food was absolutely ... Read More
Fabulous to sail away from Liverpool. Very smooth and quick to embark and disembark. Our terrace balcony cabin 7024 was really lovely with a large lounge area and separate bedroom. Our steward kept the room spotless. Food was absolutely fantastic quality with plenty of choice. The dining staff were also so attentive, friendly and professional. We requested a table for two for our evening meal and at breakfast we generally sat at a table for 2 or 4. At lunch time we sometimes were seated at a larger table and always enjoyed the company. We didn’t get involved in too many onboard activities but there are certainly plenty to choose from. I did a yoga class at the well equipped gym and had 2 treatments in the spa which were very relaxing. We attended the show each evening in the Neptune lounge and some were really good, 1 or 2 were a bit outdated. The destination lectures are well worth attending or watching on your cabin tv if you miss out. To break up the relaxing cruise we booked all active shore tours from Fred Olsen and can recommend them to anyone looking for a more active way to spend time ashore. Flåm railway with hiking was great. In Olden we took a lake cruise then got a bus to the sky lift. At the sky lift you have refreshments and free time to walk or admire the view before returning by bus to the port. We then had 2 hours left to wander around the most beautiful local area. I also paddled in the Fjord as the weather was hot. In Bergen we took a cycle tour in the morning which then allowed us the whole afternoon to visit the places we wanted to explore further. ( we walked up higher in the city and went running then visited the UNESCO area) in Lerwick we took a sea kayaking trip. We were picked up and driven to the bay and kitted out. A dad and daughter duo then helped us get comfortable with all the basics of kayaking before guiding us around the most breathtaking coastal wildlife areas for 3 hours. We were surrounded by seals, some moved away and other followed us around. Above us flew guillemots and gannets and some of us were very lucky to see a sea otter. There would just have been enough time to head to the town but we chose to go back aboard for the afternoon tea that day.. It’s worth mentioning that the scenery is fantastic along the way in Norway and with sunsets after 11pm in July there is plenty of time to enjoy and take photos. It would be very hard to fault anything on this cruise. Read Less
Sail Date July 2019
As first time cruisers we wanted a short trip on a smaller ship as we were travelling with young children, ages 7 and 11, and were not sure how they would be. They totally loved it and have already asked when we can go back. We had a ... Read More
As first time cruisers we wanted a short trip on a smaller ship as we were travelling with young children, ages 7 and 11, and were not sure how they would be. They totally loved it and have already asked when we can go back. We had a great experience departing from Liverpool. Easy to get to, drop the luggage, park the car and get on board. We arrived 1 hour before we were due on board but this was no problem and we got straight onto the ship. The ship is lovely and to a good standard. Small and very welcoming. We have a porthole cabin on deck 4 with 4 bunks and was fine for us. Very clean and the house keeper was amazing. She even knitted my daughter an outfit for her bear. Staff at the restaurants were all really good and made us feel really welcome. They got to know us so well that they always had 2 glasses of apple juice ready for our daughter and new to bring her loads of ketchup for her dinner! All the staff in general were great and very friendly. Entertainment was good and we went to the show after dinner every night and during the day there was a full itinerary of what was on offer. We stopped at Flåm, Olden and Bergen in Norway and Lerwick in Scotland. We had great weather at all the stops so we were lucky. Our favourite was olden as it’s such a lovely place. At Flåm you would really need to do an excursion as there is not a great deal to do there. Read Less
Sail Date July 2019
Delighted to say that on this cruise the regular afternoon teas were a huge improvement on last years which were a disaster. Someone must have read my last report.Still an unacceptable waiting time for orders taken in bar sometimes, but ... Read More
Delighted to say that on this cruise the regular afternoon teas were a huge improvement on last years which were a disaster. Someone must have read my last report.Still an unacceptable waiting time for orders taken in bar sometimes, but staff worked off their feet. All crew members had very pleasant attitude and were keen to engage with passengers if encouraged to do so. Atlanrtic deck cabin was clean, roomy, bathroom/shower room was spacious with plenty of shelving and wardrobe and storage space in cabin was excellent, Plenty of public sitting areas, no need to seek a place to read or chat while at sea. We had ample time in the interesting ports to do visits and walk arounds. Wish we could have visited the Faroes on this or Norway cruise though. Wonderful destination.Wholeship was sparklingly clean and pleasant to live in for duration of trip, Only downside was the state of the public toilets on the ship, they could all do with a serious makeover.Surprising, as the cabin ones were excellent. Read Less
Sail Date June 2019
I enjoyed my visit to Iceland first cruise with Fred Olsen Balmoral. The Balmoral is a nice country feel ship. I liked that it has just over 1000 passengers and not thousands and thousands of people. Saying this I may try the smaller ... Read More
I enjoyed my visit to Iceland first cruise with Fred Olsen Balmoral. The Balmoral is a nice country feel ship. I liked that it has just over 1000 passengers and not thousands and thousands of people. Saying this I may try the smaller Boudicca for my next cruise. Our cabin was 4041. I was quite happy with our twin cabin and liked having the picture window. I would not like a cabin with no window. The ship is kept clean and sanitised and hand sanitizer is used before going in the restaurants. This was my worry about cruising hygiene but I had no worries on board as everything was kept clean. I never once found the toilets dirty and staff were regularly checking and cleaning. Our cabin was cleaned daily too plenty clean towels. The food was very good we had alacarte each evening and the food was delicious. Our waiters were very attentive and friendly. Most of the staff on the ship are really hard working very good service from the staff. The tours were organised well no hassles. Everything was organised great on the ship. It was great on the deck too can always find a quiet spot. Read Less
Sail Date June 2019
Restaurant and staff in outside bar are offish and service for drinks slow Restaurant staff. You catch their eye and they immediately walk away Yet rush you when eating to Move you on as quickly as they can Food School ... Read More
Restaurant and staff in outside bar are offish and service for drinks slow Restaurant staff. You catch their eye and they immediately walk away Yet rush you when eating to Move you on as quickly as they can Food School dinners from the 50’s only worse We are in Orkney and Shetlands the ultimate fishing area in U K yet a huge bowl of crab sticks on buffet Kipper for breakfast. Boil in the bag with raw onion on top Milk not fresh UHT Sunday lunch. Roast pork yet not a pig in sight. We are in the land of some of the best beef and lamb in the world We paid 3k for 5 days The cabin and cabin staff perfect. Such a shame that the food and service in restaurants did not match The restaurant staff and bar staff in the outside bar was slow if you ordered drinks Food in restaurants with additional costs was acceptable but same menu every night Balcony filthy. Old ash tray on balcony from last visitors Recliners dirty We have been on 9 cruises Queen Mary. Star Clippers. Windstar Read Less
Sail Date June 2019
Having just returned from our 5th Fred Olsen cruise, this time 11 nights from Rosyth to Iceland on the Balmoral, I can say without reservation the experience was excellent in all respects, having given some "room for improvement ... Read More
Having just returned from our 5th Fred Olsen cruise, this time 11 nights from Rosyth to Iceland on the Balmoral, I can say without reservation the experience was excellent in all respects, having given some "room for improvement suggestions on our last cruise on the Black Watch", I feel it is appropriate to compliment Fred Olsen on the Balmoral, overall food was excellent, and well presented, the authentic Indian lunch buffet was extremely good, the dinner menu in the Ballindaloch restaurant was varied and provided food of consistently high quality, service was impeccable. The cabin was of a decent size, comfortable, with the TV system working well, although I would suggest some sound insulation behind the TV would have been beneficial as the TV in the next cabin was also mounted on the wall and was a bit intrusive. Stewardess was very efficient and particular in cleaning, we had a picture window on deck 6. Entertainment was fine if not exceptional. Embarkation and Disembarkation were trouble free and fast, although it was a bit of a jumble trying to extricate the suitcases from the marquee. One thing noted was there was no bar drinks menu, so one could not peruse the offerings having to ask the waiters what was available, also prices were not on show, meaning unless the waiters were asked the price was only given when the receipt was supplied. Would certainly book with Fred Olsen again, on another ship? only if the reviews were as good as the Balmoral. Read Less
Sail Date June 2019
We chose this cruise as there was a good chance of seeing wildlife. We were not disappointed. They had a naturalist onboard who spent many hours on deck looking for whales etc and then got everyone interested in looking also. The ports ... Read More
We chose this cruise as there was a good chance of seeing wildlife. We were not disappointed. They had a naturalist onboard who spent many hours on deck looking for whales etc and then got everyone interested in looking also. The ports of call were just right especially as we stayed overnight on the ship in Reykjavik. The check in at Rosyth was so easy. Pulled up in our car and had the luggage taken away, all we then had to do was park the car and check in. Quick, easy and onboard in no time. The staff on The Balmoral were fantastic, very attentive but not intrusive. Superb food, especially in the Buffet restaurant. Nice size of ship, not too big. Our cabin was a picture window cabin on deck4, plenty of room and great storage. Good mix of entertainment and we particularly enjoyed the various talks. Very reasonable priced drinks and great to have access to tea and coffee 24/7. Thoroughly recommend Fred Olsen, this was our first time with them and we hope to use them again. Read Less
Sail Date June 2019
Sailed from Rosyth, local for Edinburgh Short cruise, just right for a first cruise, staff all charming and nothing was too much trouble. Food was great, ship was very clean, entertainment excellent.. Shore excursions were informative. ... Read More
Sailed from Rosyth, local for Edinburgh Short cruise, just right for a first cruise, staff all charming and nothing was too much trouble. Food was great, ship was very clean, entertainment excellent.. Shore excursions were informative. Sadly weather not great, a bit cold and grey, but the sun appeared at times. Strongly recommend dining in the 'grill' at least once. 6* dining experience. If I went on another cruise I would have an outside cabin, at least one with a porthole. The interior cabins can be a little disorientating (telling night from day). The ship was very clean, the gangway staff were very helpful when the ship could not get into the port. They helped with my wheelchair and were always smiling. The library was a bonus, as I forgot a book and the chocolate and coffee shop was delicious.The shop staff were very helpful. We met some lovely people and being a small world, we met a couple who knew my daughter's in laws and were from the same village! Amazing. Read Less
Sail Date June 2019
We choose this cruise for the destination and size of ship, it was a very special occasion for our friends, their golden wedding anniversary we are all fast approaching 70, young at heart and outgoing but this was like a care home for the ... Read More
We choose this cruise for the destination and size of ship, it was a very special occasion for our friends, their golden wedding anniversary we are all fast approaching 70, young at heart and outgoing but this was like a care home for the eighties, and we were all treated likewise, in fact we felt like cargo. The ammount of maintenance work going on was unbelievable the continuous smell of paint was awful, we were woken before 8.00 one-morning to the sound of a drill above our cabins. The keys to our cabin door did not work and we had to change this 3 times, but couldn’t get anyone to come and look at the lock. Towards the end of holiday we were due to cruise through the Fjords but due to windy weather the previous day and not being able to get out of port we had to come straight back to Southampton, we didn’t get to see the scenery we really went for We would all agree that the food was very good, as were the staff in dinning room. We have been on many other cruise ships before and have never had to complain, this is the worst ever. We would not recommend Fred Olsen cruises to anyone unless of course you need a care home.. Read Less
Sail Date June 2019
This was our 37th cruise. Some have had spectacular destinations, some have been full of excitement and entertainment. Until this cruise, the Braemar to and through the Panama canal was overall our best ever cruise. Four days before this ... Read More
This was our 37th cruise. Some have had spectacular destinations, some have been full of excitement and entertainment. Until this cruise, the Braemar to and through the Panama canal was overall our best ever cruise. Four days before this one on Boudicca I received a phone call advising that we had a complimentary upgrade to a 7th deck cabin with terrace and wet room. When we opened the cabin door, Wow!!! So much space - the wet room was brilliant as well. We have never been disappointed with the dining rooms on any of the ships - Braemar stands out a mile in particular at lunchtime, with different flavours of diet bread and butter puddings each day! Most excellent waiters and captain waiter. There have been many cruises with great entertainment each night - one in particular (which was not a Fred Olsen). So to this cruise on the Boudicca. We were amazed by the organisation of the timings of the secret garden being open. There were a few mornings when we were too late for the normal breakfasts, but were able to break our fasts there. One day however we arrived just in time for lunch! The variety of food was most welcoming particularly for two diabetics. Our water glasses were topped up frequently and Captain Waiter seemed to take extra care with us (my wife being in a wheelchair). A big thanks there. We were on ship for the majority of the time and had plenty of options to bide away the time in the way that we wanted. Dolphin racing, bingo, quizzes, relaxing and reading and of course eating and the shows. The comedian, whose name I have forgotten was brilliant. Clean and very funny. Hope Fred Olsen has him as a regular. Stress free is a simple way of saying how enjoyable this cruise was. The place we stayed the most was in our cabin. It was excellent. We are not drinkers or pub people, but we did have our diet lemonades to take back to the cabin, where we played Cribbage. THE WATERFALLS AT goodolfusen (can't spell it) were splendiferous. Well worth a visit. I have an old friend and acquaintance who regularly cruises across the Atlantic and back again, without getting off the ship. A bit surprised at this, but now with this latest experience I can well understand why. Sorry Braemar, but you have been knocked off no.1 spot as the best ever cruise. A big thanks for the crew of the Boudicca for helping to make this one the best ever. Thanks Fred Olsen. Read Less
Sail Date June 2019
It was an ideal way to get to Iceland without having to fly (which I refuse to do any more). Embarkation was smooth and fast with scarcely any queueing. Disembarkation was equally fast and efficient. We had an internal cabin which was ... Read More
It was an ideal way to get to Iceland without having to fly (which I refuse to do any more). Embarkation was smooth and fast with scarcely any queueing. Disembarkation was equally fast and efficient. We had an internal cabin which was adequate in size, pleasant decor, very comfortable bed, and efficient shower in the ensuite. The stewardess was very pleasant and efficient, like all the other staff and crew we encountered. There was a good choice of restaurants and bars, with a different ambience in each. The food was superb and the waiting staff very efficient, besides being the pleasantest and friendliest you will meet anywhere. There were plenty of different activities available, from watercolour painting to ballroom dancing, to ukulele playing and on to games like quoits and shuffleboard. Two excellent swimming pools, jacuzzis and a gymnasium catered for the more energetic - you could be as active or as laid-back as you liked. There was a good programme of lectures, plus bridge games, quizzes and even bingo if that is your fancy. There was a good choice of shore excursions, and we enjoyed all three that we chose. We went whale-watching in Akureyri, and were not disappointed. The only quibble I have about that excursion is that it was quite a long walk from the ship to the trip boat. My husband has a heart problem and had difficulty keeping up with the rest of the group, as did another man similarly affected. It would have been better to have a minibus available. The blue lagoon trip we did from Reykjavík was wonderful. We saw a lot of the countryside and had a wonderful soak in a beautiful hot thermal lagoon. In Orkney we visited Skara Brae and the Ring of Brodgar, passing by Maes Howe and the stones of Stenness, and getting an excellent trip through the surrounding countryside. This was well organised, and a pleasure to experience. We enjoyed this, our first cruise, so much that we have already booked to go to the Baltic with Fred Olsen next year. Read Less
Sail Date June 2019
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