Son wanted to cruise on Disney. I didn’t care. I personally would rather go back to Disney World. We had a good experience for the most part. Our servers were excellent & friendly. I’m not a fan of sharing a table, other people didn’t have to, my son had an issue with it. I wish we were told prior. We bought the $300 photobook with the thought they would take pictures of us. That’s the biggest joke ever. We got 58 pictures of us, probably 15 were nice, we had to look for people to take pictures of us. We approached one lady to ask her to take a picture of us, she said no, I only take pictures in the dining room. If you do the math, that’s $5 for each picture. It’s a ripoff. This was the biggest disappointment of the whole cruise. When I ask my son what he liked the most, he says the detective game. Read Less

Our love for Castaway Cay is why we booked this B2B Double Dip cruise on the Dream. Disney's private Island is packed full of interesting and fun things to enjoy, or adults only Serenity Bay has your relaxing covered also. This trip is so convenient, just walk off the ship at your leisure and walk back on when you are ready, it is Disney themed but not too much. The barbecue on the Island is available, along with fresh fruit and of course ice cream stations, leave your wallet back at the ship as the food has been calculated into the price of your cruise. Libations are available for an additional fee but again the ship key card will allow for payment. The first Nassau day we stayed and had a spa day, with Disney Chase there is a discount on spa services on Port Days. The second stop at Nassau we visited the British Colonial Hilton, walking distance from the ship, this cruise is our absolute favorite. The only criticism is small but worth mentioning, we felt it was "lazy" to repeat the theater offerings and the same movies continuously played, they could have had more of a variety. Dino in the adult lounges was entertaining adding to the evenings but we would have enjoyed additional shows, Believe was on two nights as well as Beauty & the Beast two nights. Rotational dining is fantastic, the servers take great care to make sure you are happy. The food is honestly quite good, just a bit boring on Pirate night. The fireworks are amazing and the cruise director Carly & her helper Lee were entertaining without being silly or over bearing. Jessica the guest services leader was wonderful and could be observed out and about making sure you were enjoying your vacation, a wonderful and warm lady. Love the itinerary, love the Dream as the cast members are quite friendly, only wish additional shows/movies were available. Read Less

We chose this cruise (first time for us on a Disney cruise) because of 2 granddaughters and grandson which by the way was bored after 2 days with nothing to do for a 23yr old. Lots of problems concerning maintenance on this ship considering it has only been 1 1/2 years since a total refurb.. Window tint torn and coming loose and then taped up and the tape falling down in the "atrium" windows in Cabanas, multiple cabin problems, shutters photos department was a disaster. The food was the worst we have ever encountered on a cruise and this was our 34th cruise with other cruise lines! The food generally was lukewarm at best in all the dining rooms, Cabanas and the small deck places. One morning I was standing in line at Cabanas and one of the kitchen people was replacing the tray with hash with a fresh tray so I thought this has to be hot so I scooped up some and it was cold!!! The ONLY thing that was ever hot in Cabanas was the omelettes that they made to order. The only place we had a great experience was at the Palo adult dinig (extra cost) where the food was excellent, hot and we had a great server unlike the regular dining rooms where we constantly had to ask for anything like more water, butter etc. Pet peeve: they charge $8 for movie popcorn in a plastic refillable bucket and then $1.50 for any refills that is the height of cheapness on Disney's part in our opinion, also no butter or salt was available for the popcorn. Everything on this cruise was buy this buy that. Our family occupied 4 staterooms also. We will never cruise with Disney again. Read Less

Well we chose this cruise because it was the top shelf of cruise lines catering to families. Of course you pay up front, but hey it's Disney. I will say without a doubt that I would rather pay the excessive prices for a cruise over the parks. I couldn't stand the thought of paying thousands of dollars to basically stand in line in the heat for a 2 - 3 minute ride if we're lucky. The decor was beautiful, staff were nice, food was ok. Let me explain. This is going to sound weird, but the buffet food was top notch, but the dinner EVERY NIGHT left much to be desired. They offer top shelf dessert items as well as a specialty cocktails, but are at an additional cost (fine print on the menu). The kids were happy in the clubs, which surprisingly did not incur an additional expense. They are meticulous about hygiene and offered sanitized wipes everywhere you went to keep the contamination of any virus down. I was surprised with how many times I felt nickeled and dimed while on this cruise. I expected to be whisked away for a leave my worries and wallet behind, but absolutely not. Mikey was into our pockets at every turn from pictures to the soft drinks. I'll just say after spending what we all spend for a disney cruise, I thought that if I preloaded a little over $1,000 onto the stateroom that we could have the cruise of our dreams. NOPE, it was not enough. All in all, it was a very nice cruise to have taken with the family and my kids enjoyed the vacation. I most likely will not book this every year as initially planned, but overall we left happy. Read Less

Let me start by saying the majority of the crew aboard the Wonder were excellent! The food was nothing special and the fact that Pirate Night took place at 9:45 at night made me wonder if was for adults or children??? However, my review will focus on a 7-page, comprehensive, formal complaint I sent following the cruise which included solutions, with the Disney Cruise Line regarding numerous and dangerous accessibility issues that we experienced on our May 16, 2018 cruise with our disabled daughter. Our daughter requires the use of a transport-style wheelchair any time she is out of the her home or out of the stateroom. We also copied our formal complaint to Cruise Line International Association, Department of Justice ADA and The Open Doors organization. The serious accessibility issues that we encountered onboard the Wonder are as follows: 1: Elevators that are too small, doors that do not stay open long enough and door sensors that are inoperable. 2: Exterior to interior thresholds are impassible on Deck 9 without assistance. It took 3-4 adults to get our daughter over the threshold on Deck 9 (Pool, restaurants, coffee shop, movie theatre, etc): 2 people to lift her wheelchair, and 1-2 people to hold the doors open! 3: Severely limited number of automatic, ADA, entry doors. The one ADA door that we found did not stay open long enough to even push our daughter through it before it began closing. 4: A treacherous and narrow gangplank was used in Victoria BC, which had 2 very steep switchbacks. Prior to disembarking, we consulted with a crew member at the entry gangway, who assured us, that the gangplank was, "fine," for disembarking with our wheelchair. In reality, it was very dangerous, and took both my wife and I, and all of our strength, to safely get the wheelchair, and our daughter, to the bottom of the steep gangplank. Upon re-boarding the Wonder, there was no assistance available, or crew member present, to help us push our daughter back up the treacherous gangplank. We were forced to plead to a fellow passenger who we did not know to ask for help to push our daughter back onto the ship. 5: There is crucial accessibility information that is intentionally being omitted and hidden from Disney's Special Services Information form. In addition, there are NO warning signs, call buttons or crew members present to offer assistance in the areas of inaccessibility. Nor, are any of the major accessibility issues listed above "revealed" in any written, online or onboard materials. A representative from the Executive Offices of Disney Cruise Line, called me to respond to our complaint. The essence of the response was dismissive, to say the least. Instead of taking responsibility and caring about what happened to our daughter, and ourselves, onboard the Wonder,she, instead, chose to blame our travel agent, stating that she should have informed us that we needed to complete the Special Services Information form prior to our cruise. Fortunately, 100% of the time, we do not require any assistance when traveling with our daughter. We do not use accessible staterooms, require airport assistance, or any other type of assistance from anyone, at anytime. Nothing on the Special Services Information form applied to us so we did not complete it. Had the Special Services Information form disclosed the magnitude of the accessibility issues onboard the Wonder for persons with mobility issues, we would have had a reason to complete it. The only thing worse than the blatant negligence displayed onboard the Wonder in regards to accessibility, was how the Disney employee handled her response to our complaint. She took NO responsibility, whatsoever, for any of our complaint issues. Instead she blamed our travel agent and blamed us for not completing the Special Services Information form, inferring that had we completed it, assistance would have been available to us at all times. Absurd! Again, had the accessibility issues outlined above been "revealed" on the Special Services Information form, we would have "known" to complete it. A supervisor did call us before completing our review and smoothed things over and was very professional. That call does not excuse the accessibility issues but the issues were handled very professionally by the supervisor. We will NEVER entrust our disabled daughter's safety and security to a Disney Cruise Line ship ever again. IF YOU HAVE MOBILITY ISSUES, THINK TWICE BEFORE CHOOSING DISNEY CRUISE LINE FOR YOUR NEXT CRUISE. Read Less

This was a fantastic cruise, they made everything so magical, the weather for the whole trip was very cold and windy but that was out of their control but if you do the California cost from San Diego to a Vancouver just bringing warmer outfits. The shows are sooooo amazing and true to Disney magic we stayed in a concierge suite and they were so wonderful to us. My Son was so happy to know that the one girl knew Avengers and they sat and talked Super Hero’s for a while, it was also so cool to sit in a pool and watch a movie that was just so cool. The food was amazing and service top notch my son is Glutten Free and they were all over it and on top of it and making sure he always had food he could eat. The oceaneers club the kids never wanted to leave which was great cause my husband and I got to enjoy wine tasting and champagne tasting and a lovely couples spa. I would say it’s a trip worth saving for. Read Less

My wife and I have always sailed on Celebrity but this one was all about the grand kids. Knowing we would be surrounded by kids of all ages we were a little nervous as we like a laid back atmosphere but we were surprised as it wasn't bad at all and I have to admit it was worth it to see all the young ones so captivated. Ship was beautiful and well maintained. Cabin was spotless and well laid out with plenty of open floor space. The best set up for families I've ever seen but a little short on closet space. Split bathroom is another great feature for families. Staff and service was typical Disney 1st class as well as the activities and programs. Oceaneers club was so good our kids wanted to stay all day. th The shows were fabulous but get there early to get good seats together and that goes for the deck shows such as pirate night and fireworks as well. The food start to finish for main dining room was the best I've had on any cruise. We did have one very scary "near miss" when we found an almond sliver in a peanut/tree nut declared allergy menu and thankfully seen before it was ingested. They did an amazing job the whole cruise with that allergy concern with that one exception. Getting on and off the ship was efficient and smooth. You do pay up for this level of experience but it was very much worth it. Read Less

We went on this cruise with our daughter's family as it had been on their wish list for years. We went on a two night cruise due to time and money restraints. One of our bags got left at home so I went back for it and took a later flight. Just walked right on the ship at noon. Fasted embarkation ever! Joined my family for lunch and then went to our cabins. We followed advice and used the water slide and pool after lunch, before the crowds. Due to disabilities, we had two accessible cabins, one interior and a veranda. They were so clean, spacious and inviting. Each cabin had a fridge. Our luggage also arrived earlier than expected. Muster was educational, inside and not real long. Very impressed with the staff. Received impeccable service from our steward and dining staff. Other staff we met were so friendly and helpful. Liked visiting three different dining rooms with our waiters going with us. Our stewards and dining room staff always called us by name and remembered our favorites. Food was ok for me and the rest of my family thought it was excellent. Daughter is gluten free and they were so careful to supply her with gluten free items. Desserts were the only thing that was limited for her. It was nice not to have to pay for sodas. We signed up for the fish extender program and it was fun to give and get gifts during our cruise. Wanted to try trading pins but I think this is done more on longer cruises. Watched the shows on TV. as we were exhausted at night after ll the day's activities. Yes, we enjoyed our cruise. Would we go on Disney again? Probably not due to the cost. Read Less

We took our 8 year old grand diva on the Disney Magic. We are young grandparents (49/47) So I believe we were more excited then she may have been. From the VERY beginning Disney was a First Class Act. From Check In to Check Out. Everything went smoothly. I was so nervous how she would do with the wait and the crowd prior to boarding. Disney had it all covered. Characters Characters Characters. The entire Staff made sure once we hit the pier, we didn't have to worry about a thing. They took such great care of us. The staff was amazing. Your Servers will become your best friends the entire cruise. If you lucky enough to get VICTOR, you will walk away with many many great memories for sure. I was extremely pleased with the rotation of the dining. Every dining room was amazing and they remember everything about you. What you like, what you cant eat and what you what 2 helpings of each day. Shows Shows Shows. WOW!. Food Food Food WOW! If you can, get a stateroom with a Verandah. Portside. You will not be disappointed EVER. If you twisted my arm to give 1 thing which I was less happy - it would be the breakfast buffets. Nothing really made me personally jump for joy BUT my grand diva loved it. Espec her Mickey waffles and Cereal. You cant go wrong with finding food you like. On Deck you can eat eat and eat some more.(or get 100 ice cream cones like me hehe - real soft serve) We all had an amazing time! I see why people continue traveling with disney. I would for sure try a different ship and go again. Disney, Job Well Done! Read Less

This is our third Disney cruise, all on the Wonder. This was our first cruise since the dry dock and really liked the updates they did. From embarkation to debarking, everything went smoothly. Food was generally good. Loved the shawarma station at Pete's Boiler Bites (except they were serving the meat on tortillas instead of pita). The best menu of all the rotational restaurants was Animator's Palate by far. We also liked the new atmosphere/show at Tiana's Place. Brunch a Palo was outstanding as always and the new Dole Whips on deck nine (with rum if desired) were good (however not soft serve like at the park). We had a veranda stateroom and the split bathroom concept is always welcome. New decor and beds were great. Our stateroom host was amazing. The shows were top notch as always and we all loved the new Frozen show. All the entertainment was enjoyable. We stayed on the ship the entire cruise as we've experienced Cabo and Ensenada before. It was great having less crowds on the ship those days! Service throughout the ship was what you'd expect from Disney, exceptional. Can't wait for the next Disney cruise! Read Less