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2 Helpful Votes
Sail Date: January 2018
Daughter running in WDW Marathon so we decided to take cruise also so she could run in the Castaway Key 10K Challenge. First time on Disney and generally impressed. Embarkation and disembarkation was very smooth. Quality of food and ... Read More
Daughter running in WDW Marathon so we decided to take cruise also so she could run in the Castaway Key 10K Challenge. First time on Disney and generally impressed. Embarkation and disembarkation was very smooth. Quality of food and service superb. Entertainment very enjoyable. Watching the children interact with the characters brought a smile to our faces. Cleanliness of our stateroom and the public areas outstanding. Castaway Cay very enjoyable even on a cloudy day that turned to rain. Crew very good at adapting to rainy weather for two days of cruise. However, my daughter's spa massage experience led her to tears when she returned to cabin. Twice her upper body was improperly exposed. Spa run by same people that provide spa for RCL where my daughter has had numerous massages and never had this occur. Spa manager apologized and refunded fee after we complained. But the evening after the massage was NOT "the happiest time on earth." Read Less
2 Helpful Votes
Sail Date: January 2018
My wife and I had previously traveled on the Bahamas Celebration and RC Grandeur of the Seas, but now wanted to take our kids on a Disney cruise. We booked the trip in July and waited a long six months for our trip. When we arrived at ... Read More
My wife and I had previously traveled on the Bahamas Celebration and RC Grandeur of the Seas, but now wanted to take our kids on a Disney cruise. We booked the trip in July and waited a long six months for our trip. When we arrived at the port, we had a scheduled arrival time at 10:45am and ended up pulling in around 10:15am. There were very few cars and could pull right up to have our bags placed with the crew. Parking was easy and was a flat fee of $68 (paid before you enter). We collected or bags and went to the terminal. It was a VERY cold morning and had a short line for the DCL staff to check passports. We then went through security and headed up to the check-in area. It was a fast check-in and we had to wait until 11:30 before our group was called (we were in group 5). Going in they took our picture and we headed up the gangway. We ate lunch at Cabana’s on the 11th deck and the food was great! I love seafood and the crab claws and shrimp was a hit with me, and the panko-breaded cod was very tasty. The kids had lots of choices and my 6yo son really liked the pizza (I have had better, but he really liked it). Our rooms were ready at 1:30pm (the hallways are blocked until that time) and went to get everything setup. Since we arrived at the port early, our bags were pretty much there by 2pm. We had our 2yo son get a nap before the Sail Away party and we were good to go. The party was fun, but cold. Once we were out in the ocean, you could feel some movement, but nothing bad. We had the early dinner time for the trip and went to Enchanted Garden. The food was very good and the service was top-notch. Our waiters were very nice and wanted to go above and beyond. We were able to catch the evening show (Believe) and it was incredible! My 2yo sat through the whole show and was excited. The shops were open after going into open water, so we checked out a couple stores after the show. The stateroom was ready when we returned and the murphy bed was pulled down and the sofa bed was ready. The blackout curtains were very effective and loved having them the next morning. Our next day was in Nassau and we planned to spend some time on the ship before walking around the stores in port. The water in the pools onboard were very warm, but the slides had cold water in them. Due to the cold snap during the previous week, the water cooled down quite a bit. We did to the Aquaduck and it was a blast, but just cold. My 2yo was not allowed in the pools (must be potty trained and no swim diapers). The Nemo area was fun for him and he spent some time there. We ended up going back to the room to get warm and went back to Cabana’s for lunch. Pretty much the same items, but they had crab legs that day. We went out to Nassau in the afternoon and it was what I expected – lots of people offering cab rides and trying to sell things. We did get to the main shopping area and checked out DelSol, but headed back after that. I do not think we will get off the ship next time, or at least not leave the pier. There ended up being four ship in port that day, but it did not seem overly crowded on the pier. For dinner, we were in Royal Palace and beef tenderloin was perfect the soufflé was my favorite dessert (I had two of them). We did the pirate party that night and met some more characters. The lines were long for some of them, but nothing like Disney World. We opted to head back to the room after the party so my wife could rest and the kids could get to bed. I went out to do some shopping and catch the end of Star Wars. They were doing Beauty and the Beast that night, but wanted to wait for Sunday so we could enjoy the pirate party. The last full day was at Castaway Cay and the weather was perfect! The only issue was with the ocean temperature. The bridge report channel said the water was 79, but our guess is 69. It was very cold and not too many people were in the water. It was also very windy and most of the port adventures were cancelled. The lunch was tasty and we loved the Olaf and Sven cups with the non-alcoholic frozen drinks. Just be mindful there is a 7.5% VAT on all purchases. The gift shops had lots of neat items that were not available on the ship, so do not wait to get back on because most of the items will not be there. We learned if we saw something in any of the shops, it will probably the only place to find it (even on the ships). We headed back to the ship around 3pm and just enjoyed the nice weather. Our last meal was at Animator’s Palette and was tons of fun! The food did not disappoint once again and they are also very good with getting meals if the kids are picky. We finished up dinner and headed for some more shopping, but it was very busy since it was the last night. We went to the last show for Beauty and the Beast at 8:30pm, but there was a delay, and the cruise director came out around 8:45pm and said the lead characters all got seasick after the prior show and the understudies also go seasick, so they had to cancel the show. We did not think the ship was rocking that bad, but we did feel it as we moved to certain areas of the ship. The winds were in the 35mph range and the seas were pretty high (maybe 15ft). Our room on deck 8 was moving quite a bit, but we did not feel sick. There was some pretty major rocking around 4am, but again did not make us sick. Getting off the ship the last day was pretty simple. Our bags had to be out by 10:30pm the night before and we had our day bag ready to head out for breakfast. Depending on your dining rotation and time determines where you eat in the morning. Our time would have been 6:45am, but we just went back to Cabana’s. They did not have as much food, but still some good choices. We went down around 8:30am to leave and to get our Shutter’s USB drive. Just a tip – if you think you want the full digital package, buy it before you leave online for $199 since it is $230 on the ship. There was a bit of a delay going down the gangway since they were scanning cards at the end. Our luggage was down on the first floor in our section (Tinkerbell Green) and there was a crew member there to help us take the luggage through customs out to the car. Customs was a breeze and we were sadly back to the car. We were all very sad to be leaving the ship. It was above and beyond anything we could have ever imagined! The ship is kept in amazing shape and the common area bathrooms were always clean. They do quite a bit to keep hands clean and to ensure any bugs are not spread around. The crew was extremely nice and all of the character meetings were great. We wish it was longer, but school schedules got in the way. In the end, we are already planning our next cruise for October or November to catch a Halloween or Christmas-themed event. If you are a fan of Disney, please do not hesitate to book a cruise on the Dream!! Read Less
Sail Date: January 2018
I love cruising, I love kids, I love Disney! I’m still waiting for the WOW and we are home after 4 nights on this worst trip ever! The ship is gorgeous, the staff is incredible, but the food is disgusting and the wait times for a ... Read More
I love cruising, I love kids, I love Disney! I’m still waiting for the WOW and we are home after 4 nights on this worst trip ever! The ship is gorgeous, the staff is incredible, but the food is disgusting and the wait times for a character picture is ridiculous. Why anyone would subject themselves to this when you can spend less and stay at Disney and have a great experience - I have no idea! The best part of the trip were the two guys in the dining room - Alvin and Enlish - they were super attentive to Maddox ( my 6 yr old grandson). There’s nothing to do on the ship except drop your kids off at the club or lab and do what? Watch a Disney movie? Absolutely ridiculous! Do yourself a favor - go to Orlando and stay in a nice resort, eat the food you want, go where you want to go! Disney is making a fortune off of bad food and boring activities. Read Less
1 Helpful Vote
Sail Date: January 2018
Great for kids, not for adults....not enough activities for adults. Those they had were unenthusiastic...trivia was a bust, the staff didn't care about the experience at all. food was OK, nothing spectacular...Cabana Buffett was ... Read More
Great for kids, not for adults....not enough activities for adults. Those they had were unenthusiastic...trivia was a bust, the staff didn't care about the experience at all. food was OK, nothing spectacular...Cabana Buffett was horrendous, we only went once. The weather prevented us from docking at Castaway Cay and that was a major disappointment. Nothing offered for this, just a really uninspired sea day. The dining room staff was obviously overwhelmed with the amount of people on the ship, and complaints that they had to give up a day off!! I can. cross this off my bucket list, it is not worth the money unless you are focused solely on the children's enjoyment. Disney is not offering good value for the money they charge for this cruise. On the 3 night cruise Beauty and the Beast has 4 performances, it was very good, but once is enough and no other entertainment, other than music in the lounge is offered. It was too cold to do anything outdoors and the activities offered indoors was to say the least, uninspired Read Less
Sail Date: December 2017
We normally cruise on Celebrity, but chose this cruise to be with friends who have kids under the age of 10. As a childless couple that just turned the 50-year milestone, we were were worried that hundreds of screaming kids would make us ... Read More
We normally cruise on Celebrity, but chose this cruise to be with friends who have kids under the age of 10. As a childless couple that just turned the 50-year milestone, we were were worried that hundreds of screaming kids would make us want to jump overboard. We were pleasantly surprised. Disney does such a good job of keeping the kids occupied that we barely noticed them. There was a decent-sized adult pool area, as well as several bars which were adults-only after 9pm. These provided a nice escape on those few occasions when we had reached our kid limit. Overall, this cruise was much more casual than those we have taken on Celebrity. No one really dressed up for dinner, and many wore shorts and tees to dinner. Others dressed up a bit. It was nice to know you could, but didn't have to. The food is better on Celebrity, which also has more specialty dining choices. We did NOT like Disney's rotational dining at all. I think I should be able to choose where I eat, and with only one specialty restaurant on ship, you are pretty much stuck with their rotational nonsense. We ate in Tiana's Place and Triton's, but skipped Animator's Palate because we had Palo reservations on those nights. Tiana's was very loud with some sort of dancing alligator running thru the restaurant. It was annoying, service was slow (1 hr and 45 min) and the food was meh. However, we enjoyed Triton's and found the service there to be much quicker. We also had brunch and dinner in Palo, which was very good. However, if you are only doing one specialty meal, make it brunch. The selection and quality are amazing, and the service can't be beat. The Disney shows were of course great, but one goes a long way. Unless you are a Disney fanatic, they get old quickly. There was no adult dance club, which we missed. There was no casino. They had a variety of trivia in the pub, which was fun. Fewer activities for adults than on Celebrity, which is to be expected on this type of kid-centered cruise. I had occasion to visit the medical bay and was impressed by the quality of treatment I received. The doctor called to follow up with me for the next two days, which was a nice touch. But, it was expensive and they don't take insurance ($160 to just see the doc). I assume this is pretty standard across the various cruise lines. We found Disney to be expensive, and it is not a good value unless you have kids. We definitely felt we were subsidizing everyone else's child care. You definitely pay a premium to be on Disney, especially during the holidays. All in all, it was a pleasant week, but I don't think I'll ever sail Disney again. Unless you have kids, there are better options available. Read Less
4 Helpful Votes
Sail Date: December 2017
We have two daughters ages 9 and 11 who are in 4th and 6th grade. This trip was the perfect way to spend the last half of their winter break. We live in The Woodlands just north of Houston, so the Port of Galveston is an easy car ride for ... Read More
We have two daughters ages 9 and 11 who are in 4th and 6th grade. This trip was the perfect way to spend the last half of their winter break. We live in The Woodlands just north of Houston, so the Port of Galveston is an easy car ride for us. We cruised with another family with similarly aged daughters who are great friends/neighbors. All of us are Disney veterans and we had booked our cruise almost a year in advance! It exceeded expectations. Both of our families reserved parking spots in advance and online through the Port of Galveston’s website. We had each checked in online in advance of the trip and we all had American passports at the ready. Each family holds silver cruiser Disney Castaway Club status, so our embarkation went very smoothly. We brought a total of 7 bottles of wine/champagne aboard, and that was no problem. Disney gives silver cruisers and above their own check-in area. We were able to board at 1 pm. The Wonder was recently renovated and all areas (including our cabin) are shipshape! The ship is beautiful and appears well cared for. It was still decorated for Christmas so we enjoyed all of those festive touches. While we have children, none of the ones in our party were interested in the Kids’ Club. Instead, they passed their time with one another, visiting the various ship areas, trading pins with other kids and the Wonder cast members, going to shows and movies and meals with us and enjoying being on board. We did not hover over them, but allowed them to wander the ship with one another. We communicated with them using the texting feature on the Disney Cruise app. This worked perfectly and we had zero problems. Our 4th graders enjoyed meeting Disney characters while our tweens enjoyed visiting the shops, reading in the portholes on Deck 3 and eating lunch together. Both 4th and 6th graders loved playing Bingo! For our excursions, we chose lunch at Sloppy Joe’s followed by a Key Lime bike tour in Key West (amazing), a stingray snorkeling adventure on Castaway Cay (includes bike and tube rentals), and a visit to the Atlantis resort water park in Nassau. I would highly recommend all of these excursions for this age group. The Key Lime bike tour includes a piece of pie at the end, while the Atlantis excursion includes lunch vouchers. Our group took full advantage of onboard movies, with Coco and The Last Jedi warranting repeat viewings. We went to every single show. Standouts included Frozen (special to the Wonder) and a country music concert by Mark Wills. The four adults in our party had one dinner at Palo and one brunch there also. We would highly highly recommend visiting Palo at least once - it’s a small but beautiful space on the 10th deck and the service we received was magical. The food was truly wonderful. The brunch was the best I’ve ever enjoyed at any restaurant anywhere. My husband and I enjoyed a quiet coffee at the Cove restaurant as well as a late-night whiskey tasting there. There is plenty for adults to do on the Wonder without kiddos! Let the very capable waitstaff take care of your older kiddos while you and your partner enjoy some alone time and fine dining in a beautiful setting. Also, the Crown & Fin pub was a particular fave for the adults for pre-dinner cocktails and snacks. We felt that the service we received on the Wonder was exceptional. We loved our servers in the dinner restaurants. They were really great with our kids. Tiana’s Place, Animator’s Palate and Triton’s are each unique but each special in its own way. Tiana’s has a party atmosphere and we loved the live music and character appearances. Animator’s had a really neat show at the end which features drawings made by every diner. Triton’s is more formal with fancier food. They treated our families like royalty during each meal. Our older daughters ordered from the adult menus and were trying things like lamb, lobster, duck, and shrimp - it was amazing to see this! Our younger kiddos were content with the kids’ menu while ordering the occasional fancy adult dessert. We frequented Cabana’s for breakfast and typically had casual lunches on Deck 9 while at sea. Helpful hint: you can get a Dole Whip at the drink stand next to the ice cream dispenser. Also, you can get excellent shawarma (beef, lamb & chicken) with all the fixings at Boiler Bites on Deck 9 as well. We were treated to fireworks at sea TWICE during this cruise, once for NYE and once during Pirate Night. Both parties were extremely entertaining. Disney knows how to throw a great deck party, with everything appropriate for even the youngest of children. Our kids went to several events they found enjoyable - Disney Trivia, towel folding, and pin trading with the captain and his staff. Also, everyone in our party loved Bingo. We also loved getting family pics made with Mickey as well as special family pics in the beautiful lobby atrium during formal night. Take advantage of the professional photographers on board! They take wonderful pictures that you can purchase at Shutters on Deck 4, We went to breakfast at 8 am as a group on the morning of our disembarkation and it was a quick in and out. By the time we were called to disembark, we had already eaten. We were in our car and headed out of the port terminal area before 9:30. It was very smooth and quick. I highly recommend the Wonder. We have sailed on the Dream but I do believe I prefer the smaller Wonder ship! She is just as beautiful with just as much to do but on a slightly smaller scale that feels more manageable, especially given that we had kiddos roaming on board. This cruise was absolutely magical and I rate it EXCELLENT. Read Less
Sail Date: December 2017
We traveled with a family group of 10, similar to our cruise a few years ago on the same Disney ship with a different group of 10. We definitely built the excitement given our excellent experience on the first cruise, but it failed to ... Read More
We traveled with a family group of 10, similar to our cruise a few years ago on the same Disney ship with a different group of 10. We definitely built the excitement given our excellent experience on the first cruise, but it failed to measure up this time. Out of Disney/s control, our daybag was stolen during our excursion to Atlantis Aquaventure. We reported the robbery to Atlantis and Disney, but neither took steps to address the issue. Even just asking if there was anything that they could help us with would've made some difference. Our stateroom host didn't set up our beds reliably and chatted on his phone instead of greeting us. It sounds snotty, expecting someone to pause their conversation to say 'good morning,' but that has been my experience on other cruises. My husband and I booked a Couples Choice spa appt, and were very disappointed. The suite was not as pictured on the website-- "canopied roman daybed" actually means 2 chaise lounges. And Bathing ritual means being sent to the communal locker room to await an open shower (even though there was a lovely shower in the suite- we were not permitted to use it). And after the jacuzzi soak and massage, they sit you back down and give a very hard sell trying to make you buy spa products. $179 for 10 packs of bath salts! We spent nearly $600 including gratuity, and I was shocked at the gimmicky sales pitch at the end of our appt-- so much for floating out of the spa. I will give much credit to our servers in the restaurants- my youngest has a food allergy and they did a great job taking care of her, and were friendly and fun every dinner. Read Less
1 Helpful Vote
Sail Date: December 2017
We had a great time on Disney Dream. Our servers were excellent - table 112 - Shanna from St. Lucia and Don (his nickmame) from Taiwan. Mahesh our room attendant was awesome too , room 10084 was a good location but right under pool deck ... Read More
We had a great time on Disney Dream. Our servers were excellent - table 112 - Shanna from St. Lucia and Don (his nickmame) from Taiwan. Mahesh our room attendant was awesome too , room 10084 was a good location but right under pool deck so some noise from NYE party as expected. Beauty and the Beast show was amazing. New Years's Eve Fireworks and Pirate Party were a lot of fun. My girls loved the dance parties on board. There are plenty of character experiences around. The private island was fun. We took advantage of the snorkeling and bike rentals. We lined up to get off the boat 10 minutes before they opened the doors and were able to get great seats on the beach without an issues. Only thing I wished for was better quality coffee at breakfast and on decks. My main point in writing the review was to give props to our dining servers. They truly work so hard and were so fantastic. They are with you your whole cruise and its makes a big difference in having a positive experience. Read Less
1 Helpful Vote
Sail Date: December 2017
Went on the cruise with a bus load of folks from our community. Boarding process was very smooth. Over the 4 days I found 3 hairs in my food. Not enough adult activities. Children were allowed in events advertised as adult only. ... Read More
Went on the cruise with a bus load of folks from our community. Boarding process was very smooth. Over the 4 days I found 3 hairs in my food. Not enough adult activities. Children were allowed in events advertised as adult only. Adult events were either alcohol related or trivia based. No craft type events for adults. The 5K in the past were first off the ship, not organized to be first this time. Activity listed at 8:00, doors did not open to check in until 8:00. Would be nice if they could separate adults and families in the dining rooms. Too many parents allow their children to scream all through dinner. Cabins were roomy, heavy duty curtain allowed room to be separated into two spaces. Beds were extremely comfortable. Would be nice if families were reminded that corridors outside staterooms are hallways outside bedrooms. Running and screaming aren't really appropriate. Read Less
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