My husband and I were traveling on the Disney Dream for a 4 night cruise with my daughter, her husband and their 7 and 5 year old daughters. What a cruise !!! Our assigned boarding time from the online check in was 12:30, but we arrived at the port at 10:30. We had to wait for the terminal security to open at 11 am, and this was the slowest part of boarding the ship. Once we went thru security, we waited about 20 minutes to get to the check in desk. Since we checked in online, this process was only 5 minutes. We were assigned to boarding group 20, and it moved swiftly....we had perfect timing as our picture with Minnie was complete when they announced our group. After that, it was minutes until we got on the ship where we were announced as we boarded. The kids loved that. The stateroom was not ready until 1:30, so we went to the Animiators Place for lunch. It was the beginning of 4 nights of great food. Even the Canana buffet was great! We were the early dining group and it worked out perfect to see the fabulous shows in the Walt Disney Theater at 8:30. The three shows that we saw, The Golden Mickeys, I Believe, and Beauty and the Beast were Broadway quality. (We did not go to the Halloween movie). Get to the theater early if you want a good seat....no later than 8. Castaway Cay is unbelievable. The most pristine beach, perdect for a day on the beach. Great buffet lunch of ribs, burgers and hot dogs in a perfect setting. The employees work hard to make the private island perfect. We went to the adult area and had massages which were one of the best that we have ever had. The pirate party was amazing....go early to sit on the deck and the show goes on over your head. The fireworks were unreal also. For the day at sea, chairs around the pool are at a premium if you want shade. So many people save seats and then they never show up at the chairs. But I don't know how Disney can control that unless they remove items left on the chairs. And make sure you go on the AquaDuck. It is so much fun. Our thanks to Heidy and Franco, our servers, for making every dinner fun. The cabin was spotless and the bathroom situation on our balcony room was perfect....2 small bathroom, one with a tub/shower and sink and the other with toilet and sink. I could get ready while my husband showered. Lots of room with the raised bed for your luggage underneath. My granddaughters loved the bunk bed situation with the stars on the ceiling. We put our bags out of the cabin by 10:30 that night and they picked up promptly. We waited about half an hour at customs. We've sailed on Carnival, NCL, Royal Caribean and Celebrity. Disney by far has the best attributes of any of the other cruise lines. While more expensive, you feel like you get yur money's worth. Other hints: don't waste you time getting off the boat in Nassau. The pool is less crowded and you are not missing anything in town. Get off the ship as soon as you can in Castaway Cay....you can get a better chair with more shade. Go to the sit down restaurant for breakfast for a more civil start to the day. We went to the buffet only on Castaway Cay day for time purposes. Don't be afraid to buy some wifi time. The Dream had the best service of any ship we've been on. Allow time for the kids to be admitted to the kids club....it gets crowded for special events in the club. Read Less

Geez where do I start. This was our 8th cruise on Disney. For Halloween, they only brought out 4 characters for 2 hours dressed in Halloween attire. The first day and rest of second we’re in traditional attire. The 4 characters were Mickey, Minnie, Pluto, and Goofy- no villains. Trick or treat was at 2p for 30 mins at 7 stations on Deck 3,4. Trick or treat bags were delivered to rooms but many did not not receive them. The cruise line seems like they are getting really cheap. We use to receive a welcome letter from Cast a way club when we arrived in our room Day 1- or any more. In the past we always sailed Concierge. We always felt the services were below par so this cruise we were in a 4a room which was so small with a tiny shower for a short person. On a past cruise we saw the Concierge attendant come down with a group of guest and let them off first for Walk off. They filed to tell us about this and we were knee deep in a crowd waiting to get off. Sadly, the same happened on this cruise to a concierge guest waiting disembark for walk off. At the same time I was telling her family what happened to us, the concierge attendant comes down with a group of guests and let’s them off while they were waiting in line. I also noticed none of the concierge guest had a lithograph. Disney has gotten so controlling and cheap. The first day there were only 2 characters in the lobby. We did not relieve tip sheet and comment card until 10p the night before we disembarked. The ship was still showing Golden Mickey (zzzzzz) and Frozen. No music acts. Time for a change. Read Less

Disney gone cheap. Halloween bags not delivered to room, only four characters appeared once each in Halloween outfit over a 2 hour period, 2p trick treat at 7 stations on deck 3,4, no Halloween on Day 1 and only 2 characters in lobby. Cat room 4a very small. Characters were common 4..no villains or scary ones. Boring. Concierge guests did not receive lithograph and had Stich at Private meet and greet. Shows were Frozen and Golden Mickeys. Time for a change. Concierge guests were not told of private escort for walk off. Little upset when they were standing in line and saw concierge escort group off so htem. Same happened to us on the Magic. Checked in online first day, first minute but was assigned group 9 at cruise terminal. First to check in at port. Tip sheet and comment card were delivered to room at 11p. No bag tags were ever deleivered . Read Less

My husband and I went on this cruise for our anniversary. I think my title says it all. The food was fantastic, the rooms were soooo clean!!!!! The entire cruise ship is cleaner than anything that you could imagine. If you like steaks, they were our whole tables favorite. You go from dining room to dining room and your staff follow you from room to room. If I had anything the least bit negative to say it would be the the Animators dining room. It wasn't that the food wasn't delicious, it was the noise level, very Loud. We are grandparents and went on this vacation together, no kids. There is an adult pool that isn't very big, but when you go in it is wonderful. deck 12 and 13 are for us adults, but you can still go down to the kids pool if you would like to. Also, movies running all the time, are quite nice too! We love children, but in that dining room, the noise just seemed to amplify. Like I said the food was still wonderful. On the cruise you can do as much as you want or as little. It's all up to you. I enjoyed all of the ports, but our favorite thing was Jamaica, we went on a river ride, on a bamboo raft. It was the most beautiful experience. Our guide was wonderful. The shows that they provide are so wonderful, just something you need to see. We didn't go to the magician night show. Only the shows put on by the ships crew. I could go on and on. It takes a lot to make my husband say he enjoyed something, and he said it was our best vacation ever! If you knew him, you would know this is a wonderful complement!!!! We also had a veranda, for us this wasn't a waste, it was much appreciated to wind down at night time. Read Less

I think this must be my second review even though we are world cruisers, for years, and have sailed many different cruise lines. We have a lot of experience with all aspects of a cruise. I have cruised Disney once before to the Bahamas. My perspective is of an adult, and safety for the children. Arriving a day before the cruise at Quebec City, we found it quaint. (We had been there once before on an excursion with another cruise line). Our embarkation seemed to have gone smoothly, until i found that all my cruising info papers, med sheets, all the papers i bring with me were missing, and were lost somewhere between the port and the stateroom. I called the front desk, they didnt have them. Okay we can deal with that, there are always the originals to find on the computer. Although i didnt like my information out in public. The problem was they had no service to speak of and my husband after using his free 100 minutes, paid for 200 mins(I dont know why they dont go by Megabytes), and by the time he would get on, it had "used" up all the time he had. You couldnt sign off, and for some reason their antiquated system kept you on, if you didnt "officially" sign off. Luckily we were in a concierge room, (which we paid a lot more for) and our concierge had printed out our entire itinerary, and was excellent. All three concierge "cast members" seemed seasoned, and Disney schooled. We especially liked Andy. A major problem occured when we tried to sleep the first night. Our "special" concierge room was under the Cabana's outside buffet. It was oddly configured, possibly 2 staterooms put together to make a large suite with 2 full bathrooms, and a tiny closet. There was lots of draw space. BIG PROBLEM....I didnt sleep for the 1st night because there seemed to be no sound insulation above the master bedroom, and the outside buffet. Until late, the first night all we heard were shoes thumping and chairs screeching. My husband and I missed the first excursion, the following day....we were exhausted. By the way the room number was 8602. DO NOT CHOOSE THIS ROOM, if you want to sleep. This is the basis of any trip, not feeling like your dragging and are sleep deprived. After the first night i called the concierge to ask them what they could do. They said they couldnt control the people eating in the cabana. I had gone up to the cabana and evaluated the situation and found that if the could rope of or take away 2 tables right above us, that may help the situation. I gave each person working there including the "officer" $20.00 each and ask them to please remove or rope off the tables. They said they couldnt promise to do this. Second night, same thing. I called the concierge, who happily came to my door(2 females) and in a disney manor jumping and smiling told me how great i looked. After that went on for a while i asked them to come upstairs to see what i was talking about. The Cabana was roped off for that one night. After that i gave up. it was hit or miss whether i slept or not. On to excursions. They were not great, and somewhat boring. I spent most of this review on the stateroom, so i am not going to recap them, except to say, there was one dangerous part of an excursion where we asked if we wanted to walk over a dilapidated walking bridge. I thought disney wouldnt allow this if it was dangerous, so we embarked. The bridge was held together at certain parts with what seemed to be rotten fiber board. We had to tell children and others to watch and we turned around and got off the bridge. This was in Baie-Comeau. The only other bad experience with excursions, was when we returned to the ship and were delightfully welcomed with hot chocolate. It was a chilly day. The drink was so hot the first sip i took, i immediately had to spit out because it was scalding the inside of my mouth, and i wasnt about to swallow it. I angrily told the servers, who just looked at me, that they need to test the temperature on this, before serving it. The burn stayed with me until after NY, but under the circumstances of all else, it wasnt something continuously happening so I protested no further to the servers, who i am not sure understood English anyway. I should note also that while we on an excursion, our stateroom door was left propped open all day, and the Executive Hoosekeeper, mortified by this was so anxious to apologize(which i appreciated greatly). This only happened once. Good stuff: The entertainment during dinner, where your waiting service followed you to each venue, was excellent! Best part of the cruise. Manuel, was excellent, and gave service with a smile. Cant say enough about the wait service. He even did magic Palo, their upscale italian restaurant, had wonderful food, and our waiter, was a consummate disney actor who made the experience almost real. His name was Roberto, excellent. We had children of 4 different ages. I think they all enjoyed their clubs and especially their special dress ups, princess gathering, Royal Teas.....we scheduled them for every ago approrriate activity you could do on the ship. This is why we went on the cruise, for the children. So this is the thing....We do family cruises every few years, with up to 47 people. I am torn because i have reserved 12 rooms for a family cruise next December, to the Bahamas, and this cruise is in no way an adult cruise. It 99.9% for children, or adults who have younger children, or adults who would prefer to be a child. I am hoping i made the right decision. I am hoping the more than one bad experience i had on this cruise will not happen again. The last Bahama cruise i went on with Disney seemed awesome compared to what happened on this one Read Less

The Disney Wonder is indeed wonderful except in one area: Dining. Both the food quality and the dining options were substandard. When I worked at Disneyland for 3 years we were told that high menu prices are justified ONLY IF the food is first rate. On the Disney Cruise we were served steaks that were tough, shrimp that had a definite bad taste from being too old, dry chicken, and cheaper cuts of meat that we had to cut the gristle and fat away. The food is very fancy but not very good. Cruise lines like Carnival and Royal Caribbean cost less than half the Disney cruise and have better quality food and dining options. As to the dining options, other cruise lines offer a buffet with a wide selection as an alternative to the sit-down dinner. On the Disney Wonder the buffet, “Cabanas”, offered only menu service. Room service menu was very limited and while you can order a full breakfast on other cruise lines, Disney Wonder offers you only a Continental Breakfast similar to what you would find in the lobby of Motel 6. Other than the expensive and hard-to-reserve “Palo” the dining choices become extremely limited. If you want something other than the sit-down dinner your best bet is the low quality fast food served outside by the pool. A warmed over slice from Pinocchio’s Pizza can be had most of the day. There are other places with snacks but very limited times. The Crown and Fin Pub has hot dogs with stale buns for 1 hour (10:30 to 11:30). Tried ordering a pretzel from the Pub and was told they had to be ordered in advance. Please don’t get me wrong: Everything else was outstanding. Great service and caring, helpful employees, wonderful shows, amazing program for our kids, immaculate ship, easy embarkation, and everything else you would expect from a first-class expensive Disney cruise. Walt Disney once sampled the food at the Employees Cafeteria at Disneyland and said, “I wouldn’t serve this to my dog!”. Very soon the food was upgraded to the same wonderful food served to the guests. I hope Walt’s successors will do the same for the food quality and availability on the Disney Cruise Ships. Read Less

I work in the travel industry and have heard nothing but great things about Disney, always mixed reviews with other cruise lines. I was dreading the boarding process, but to be honest it was super easy, I completed everything online so we zipped through the check in process and was aboard the ship in a few minutes. They really stress hand washing and sanitizing throughout the cruise which is great practice. As you board the ship your asked your names and they announce you on the speaker and you pass the line up of bridge crew clapping and welcoming you aboard. We made our way to deck 2, just down 1 level from main lobby. It was 120pm and there was a roping off of the area to the cabins until 130pm as they were still finishing off getting the cabins ready. There were a few impatient people who at 131pm thought it was appropriate to start a hissy fit in front of kids cause it’s now 131pm. There were several staff zipping by with stateroom gift delivery, etc. By 134pm they were finished and opened the way for us to the cabins. Some people were already saying their vacation was ruined cause they needed to wait!?!? They just needed to calm down. We had an ocean view cabin mid ship, it was clean and welcoming and a little larger than expected. There was a big porthole with a great view. Love the way they separate the bathroom, toilet and sink in one and sink and shower in another. The bed was squishy and so comfortable as were the pillows. Lots of subtle Disney touches and the furnishings were tasteful and well maintained. Loved that their was a fridge. Air conditioning surprised me, was turned on low for cold but you couldn’t really feel anything. Room attendant came by to introduce himself and I asked him about the air, he said their eco friendly system does not blow strongly, just set your temperature and it will work subtly which it did. Tv was flat screen and swivels between facing the bed and sitting area. Had lots of informative ship channels and then a dozen Disney movie channels. Dining Choices; Deck 9 had the casual dining choices, Pinocchio’s Pizza, open till midnight had several combinations, I noticed they made gluten free ones on request. There was boiler bites, they offer hamburgers, fish burgers, Vege burgers, chicken tenders, hot dogs, chili dogs, Bratwursts, fries, chili fries and a Chicken, beef & lamb Shawarma with lots of toppings and sauces to choose from, delicious. There was a self service ice cream place on deck, they had chocolate, vanilla, strawberry and pineapple / coconut flavors and cones. Daisey’s De Lights became my favorite place, they offer toasted sandwiches, wraps, fresh fruit, salads, sandwiches and what appeared to be make your own Pho Bowles. I loved their sandwiches, either roast beef or my favorite smoked ham, the rolls were fresh and crusty yet soft, ham was tasty, onion jam was incredible and the lettuce was crunchy and tomato perfect, they are making them out the back a few at a time so they are always fresh. I indulged way to much here but they were always fresh. Cabanas is the buffet restaurant right at the back of the ship. Breakfast is from 7 or 730am some days to either 1030 or 11am, varies depending if it’s a day at sea or a shore day. Tip. There is seating for 500 people, 9am I’m told is when most people start coming to breakfast. We dined at opening most times, no waiting or queues. Their scrambled eggs were yummy, always a plain one and a special one. Usual breakfast buffet stuff. Apple, orange, cranberry and orchid juices available. Lunch here was good however closed at 2pm, we are from Vegas so we know buffets and this one was really good. Nice selection, delicious noodles I couldn’t get enough off, meats varied daily as did the hot carving choices. Staff here were helpful and super observant if you needed a hand. Room service was 24 hours, small menu including a few salads, sandwiches, soups,tenders and wings, etc. steak sandwich was exceptional. Drinks you pay for, meals are included. There is a breakfast card to complete and hang outside on your door before 3am it’s only a continental breakfast, we used it mainly to get grapefruit juice as it’s not in the buffet, with cereal and coffee, all breakfast drinks included. It was our pre breakfast pick me up. Disney offers rotational dining, you get to move to different dinner themed restaurants each night, every night a different menu, but your same table mates and server, assistant server and head server. They know you by name, they know your preferences, they have your drinks ready, etc. Our serving trio were all fantastic, they go out of their ways to make sure they are happy. Adorable little girl at the table next to us was a little shy on night one, but by night 2 she adored the wait staff, making her feel special and cutting her meat and making her treats, it was magical to watch. As far as the meals went they were fantastic, lots of variety and if you can’t choose then get both cause the menu is going to be different tomorrow. Bars; I liked the Crown & Fin British pub, went there for a drink or two after dinner. Cozy place, live entertainment most nights. They also do a light snack buffet, quesadillas, chicken wings, vegetable sticks, slider sized sandwiches, bite sized desserts. Bar staff here were very good. Cadillac bar next door was dimly lit, reminded me of an old piano bar, they had wines and cocktails here. There were other bars but we didn’t have time for those. Cove adult only area; Nice sized pool and 2 spas on deck, bar and coffee shop in the Cove adults only area. Coffee shop was nice, I enjoyed my frozen Frappuccinos here, you do pay here but you get a coffee card with 6th coffee free. They also have a complimentary dessert / slice display with some yummy goodies. I was up early around 5am the second morning, I went to deck 9 to the self service area, free soft drinks, tea, coffee and hit chocolate, as I wandered the ship there were dozens of staff members cleaning, all of them super friendly and saying hello, checking if I needed anything. They are happy with what they are doing, I chatted with several of them, many have been with Disney 10-15 years and say they are a fantastic employer who reallly takes care of them, which I’m glad to hear about. Disney is known for their customer service, nobody does fireworks like them, their shows, parades, musicals etc are incredible. Disney cruises are more expensive than others, but in my opinion well worth it, I’d rather put a trip off another year to save more for a Disney Cruise. Read Less

Have been on over 35 cruises, but this was first for Disney. Went with daughter and grandson. The ship is amazing, but expected to see characters walking around. Not people waiting in line for pics you have to pay for. Cabin was very nice and having 2 sinks was great....room service was good and fast food on deck 11 good. Aqua duck was fun... big let down was food in dining room... breakfast and dinner was awful except filet minuon one night.. I had heard the food was great... I am not fussy, entrees were terrible... must better on rccl.. staff was great except for rooom steward.... forgot many things we asked for and told us on morning of departure as we were leaving room ... you know you have to get out of room by 8... it was 5 til 8.... I will never do Disney again.. way to expensive even with Florida rate... castaway cay was great Read Less

We were a party of 7 adults (from 20 to 76 years old) all on our first cruise. We departed from New-York and disembarked in Quebec City. Both embarkation and disembarkation went exceptionally well. We never felt like there was almost 2000 people getting on and off the ship. The Disney Magic is a wonderful ship. We enjoyed that it it not too big or too small. We had plenty of public rooms to hang around and every single decor detail was perfect. The ship is in really good shape for its age. Crew members are working day and night on repainting and cleaning, making the ship look as new. The most outstanding thing is the cleanliness. From the pools to the lobby to little corners of public spaces. Everything shines and crew members are cleaning 24/7. The furnitures all over the ship looked and felt high quality. We were 3 adults in a cabin and 4 in the other. We were anxious that the single beds would be uncomfortable for adults, but they happened to be very comfy (my 20 years old sister is very picky and said she slept very well in those beds). We all had great nights of sleep. The deck 2 is really quiet all day and night. The cabin is so big that we had enough room and private space for 4 adults ! There is more than enough storage space. The split bathroom (one with toilet and sink and the other with bathtub/shower and sink made getting dressed and everything really smooth with 4 adults in the same cabin. The thick curtain to split the cabin in two was also really useful. The food on the ship was overall very good and better than i expected (i read a lot of reviews before cruising). We tried the specialty restaurant Palo for dinner. The food was good but not exceptional. We wouldn't recommend it, since the food in the main dinning rooms was really good. The service was outstanding in all the complimentary venues. There was a lot of variety in the buffet menu and the offering was different every time we went. The food at Lumiere's for lunch was excellent and the service really smooth. The ambiance was perfect when we wanted to escape the noise of the buffet and have a 3 course meal for lunch. We knew that Disney Cruise Line was renowned for its onboard entertainment and we learned why. The quality of the shows is amazing. Even the older ones in our party, who don't know a lot about Disney Characters and Movies, had a wonderful time. It really was outstanding for a ship of that size. There was always something to do all day long. We never managed to do everything. One great thing was that the pools were heated, which was perfect for colder Fall weather. We enjoyed the quiet adults only pool. There wasn't as many kids as we expected on the ship and we don't see them a lot since they are spending most of their time in the kids clubs. We chose a Disney cruise for the outstanding guest service and our expectations were exceeded ! Every crew member was friendly and very professional. That service is worth the price ! The excursions were a little too expensive. We visited a Hydro-electric Dam in Baie-Comeau and we enjoyed our tour, but the price was a little bit too much. For the other ports, we walked around by ourselves since the ship was docked close to everything. Special mention to Saguenay, where the welcoming celebrations were amazing ! The fireworks in Québec were also incredible ! Reminded us of the ones in Disney World ! We already booked our next Disney cruise for next September ! Read Less

We live in San Diego and embarked from there. It was easy to get to the ship using Uber. We are 2 adults with a 13 year old and we brought my Wife's parents who are both 80. We got them a wheelchair from the port to their room. Everything went real smoothly. Staff was extremely helpful from the minute we stepped out of our car. Ship - Clean ship, everything worked, food was plentiful and tasty. Service was amazing - there are people everywhere there to help you throughout the entire trip. Personal service provided for dietary needs. Cabin - Clean and comfortable. Always had fresh towels and the attendant was always available and nice. My only complaint is that the room was noisy at night - we had a interior cabin toward the back on the 7th deck so our sleep was not always the best. Lots of rattling and movement - more than I was expecting. Dining - Fantastic and efficient. Our Dining Times were changed due to medical needs. There was not problem doing this. Food was always good and the wait staff were professional, courteous, and extremely personable. Great job managing everyone's allergies and preferences. The only complaint is that my Son ordered a non-alchoholic drink that cost $38!!!! He did this twice on the trip - I was a little upset on the price for this drink so be aware of the drink costs - the other drinks we ordered were wine and beer which were reasonably prices. Entertainment was top noch and high quality. We saw all 3 shows. Enjoyed everything. The popcorn was good too. We watched several movies - everything was clean and comfortable. My only complaint here is that people hold seats when they are not supposed to. Service was amazing and friendly. People went out of their way to get you an answer. Did not meet one rude person. Ports and shore excursions - we didn't get a shore excursion and instead just walked around. I didn't hear anyone complain other than it being a little pricey. We had one 13 year old only child who was sufficiently entertained by all the activities on the ship. No problems there. Lots of options whether your kids is a bookworm, computer geek, or sports orientated. He loved meeting up with many of the character greetings. Tips: Be sure to check the prices on the those non-alcholic drinks!!! We were allowed to bring 2 bottles of wine per person. Try to get a room that isn't noisey (center of ship). Read Less