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1 Helpful Vote
Sail Date: March 2018
What an amazing cruise experience! Food, service, the cabin was all phenomenal! Entertainment and activities for children and adults were superb. The kids club "Oceaneers Lab" did a great job entertaining our 7-year-old ... Read More
What an amazing cruise experience! Food, service, the cabin was all phenomenal! Entertainment and activities for children and adults were superb. The kids club "Oceaneers Lab" did a great job entertaining our 7-year-old granddaughter, so much so on the last full day of our cruise she did not want to leave. We finally picked her up at 11:15 PM. The champagne tasting was a great experience it was held at "Pink", highly recommended. The coffee shop on the back of the boat in the adult area was terrific and the staff in there was top notch, friendly and makes us want to go back. Every guest we encountered was friendly and all having an amazing time. Our stateroom was terrific, the two bathrooms came in so handy. There was plenty of space for the three of us. Grandaughter loved the top bunk and we had the attendant leave it down for most of the cruise. Our bed was so comfortable, I was shocked, we want one for our own house! Dining was fabulous as well, Troy was our waiter and did a superior job! The ship was so clean and every Disney detail was so amazing and upscale. Embarkation was pretty quick, the longest line was the screening as soon as you walk in. But it lasted no more than 15 minutes. There was no line at check in and it was a quick easy process then we walked right onto the boat at 1:30 and our room was ready. Watched fireworks from the cabin (rt side of the boat) were amazing to view at sea. We want to go on Disney Cruise without kids, so much for adults to do. Read Less
1 Helpful Vote
Sail Date: March 2018
I took my daughter, 3 and 5 year old boys. This was a perfect spring break for all of us. The club was enjoyed by the 5 year old. They loved the entertainment and the mystery games. clues. The private island was enjoyed by both ... Read More
I took my daughter, 3 and 5 year old boys. This was a perfect spring break for all of us. The club was enjoyed by the 5 year old. They loved the entertainment and the mystery games. clues. The private island was enjoyed by both boys. Our cabin had a queen bed a sofa which converted to a single bed, a top bunk bed and a murphy bed. There were 2 small bathrooms. One had the toilet and sink, the other had a sink & tub/shower. Each night there were different towel folded animals waiting for us. Food on board was great. Lunch buffet had a good selection of food including shrimp and crab claws and crab legs. We rotated in 3 different dining rooms along with our waiters and assistant waiters who were so nice and patient with the boys, Table was dressed elegantly in each dining room. Table cloths and cloth napkins. Food was excellent and the desserts even better. We enjoyed the 5 day cruise. Read Less
Sail Date: March 2018
We just returned from a 5 Day Cruise on the Disney Magic. We departed from Port of Miami. Ports visited were Cozumel and CastawayCay. We had stateroom 2550. The cabin was nice and quite. I really liked the 2 “room” ... Read More
We just returned from a 5 Day Cruise on the Disney Magic. We departed from Port of Miami. Ports visited were Cozumel and CastawayCay. We had stateroom 2550. The cabin was nice and quite. I really liked the 2 “room” bathroom. With 3 girls ....having the toilet and shower/bathtub in separate rooms was very convenient. The mattress were fairly comfortable. I do believe it’s about time for these mattresses to be replaced. Our stateroom host was great. He couldn’t do enough for us. My granddaughters (8 and 10) loved everything! The kids club (Oceaneers) was a favorite. They could check themselves into the club, and I would pick them up. They enjoyed the musical productions at the end of the day, too. These were well done. The girls loved dressing up on pirates night! (Bring your own costumes. Buying these on the ship are quite expensive). They also loved dressing up in princess dresses, which we bought before we packed for the cruise. We signed up - online - (a few weeks before leaving on the cruise) for ticketed Disney Character events. Do this as early as you can as they “sell” out. These events are free, but you have to sign up. Also we had fun with the Marvel Day-at Sea. Heads up - Since this is basically, just one day, the lines get very long ( hour wait) to meet Capt America and Thor! While we were waiting to get onto the ship, we were given a letter, informing us that the Mexican government recently lifted a tourist warning on traveling between the Cancun area and Cozumel. Nevertheless, Disney was cautiously avoiding excursions across this area. This made me very nervous about doing a reserved snorkeling excursion in Cozumel, so I cancelled it. We did a little shopping in Cozumel...a little overwhelming for an 8 and 10 year old due to lots a cigar smoking and salesmen calling out to us to buy their goods. Not much fun for us. Castaway Cay was a nice break. The captain couldn’t get the ship docked until about noon ( rough seas ) so we only had snacks offered on the island. We had Fun snorkeling (although not much aquatic life to see) . The girls felt comfortable in the floatation vests offered by Disney. We brought our own snorkeling gear since it ran about $100 for the 3 of us to rent them. We loved renting bikes ($10 each) and biking around the island. It was a great way to see the island and the beautiful ocean scenes. Bottom line, the girls had a blast on the cruise! And I loved seeing their joy and excitement. It was nonstop excitement over meeting Disney characters, nonstop high energy throughout the ship! I could hear young moms expressing exhaustion about day 3! My girls loved the pool area, even though the pool looked like a can of packed sardines....so crowded! My only complaint was the quality of the food. Given the price of a Disney Cruise, Disney should definitely improve on their cuisine! I heard multiple passengers complaining. The recent cruises I’ve done on - Celebrity, Royal Caribbean and Holland America; all had far superior cuisine to Disney. My girls weren’t too disappointed because all they cared about were the free ice cream cones and room service delivered cookies and milk at the end of the day. Read Less
Sail Date: March 2018
The food was the worst food I've ever had on a cruise. We sailed on Disney several times about 15 years ago. Over the past 10 years we've exclusively sailed with Royal Caribbean. Our granddaughter is 5 years old so we thought we'd take ... Read More
The food was the worst food I've ever had on a cruise. We sailed on Disney several times about 15 years ago. Over the past 10 years we've exclusively sailed with Royal Caribbean. Our granddaughter is 5 years old so we thought we'd take her on a Disney Cruise. Definitely is not the Disney learned to love and know. Food is very bad (I think the fish was frozen) and the service both in the dining room and guest relations was poor. They told me it was because they had a bunch of new hires. The kids club is 2 large rooms with children from 3 - 12 years old brought in to fend for themselves. This arrangement is chaos for the little ones because they just stand around and watch others. I recommend separating the groups into more appropriate age groups and have the counselors want to work with children. This cost of this cruise was 3 times that of other cruises. Save your $$ and cruise RC. Read Less
1 Helpful Vote
Sail Date: March 2018
I choose because why else Disney! Toddlers 3 and 4 girls of course loved it! Took 5 adults to corral and keep up with them. Never had such friendly and great service on a cruise line the concierge level attendants were stellar!!! They made ... Read More
I choose because why else Disney! Toddlers 3 and 4 girls of course loved it! Took 5 adults to corral and keep up with them. Never had such friendly and great service on a cruise line the concierge level attendants were stellar!!! They made up the bunks in the cabin for the grandkids for one night for us so the parents could have a break and they allowed them to come into the lounge to have breakfast and watch cartoons. BBB for the girls is the best money spent as is Palo. Regrets, if you have small kids don't waste money on a cabana its far from the activities. Would not do Couples Villa in port you'll likely be facing another ship during you romantic hottub experience. The Shows are great keep the little ones up for Beauty and the Beast!!! For the oceaneer club a bit disappointed its connected to the older lab club from behind the walls and we dropped off toddlers at oceaneer for face painting and somehow they wandered over to the older side and an hour later did not get their faces painted making us late to dinner, Quire unorganized apparently the key is to watch the schedule for planned activities which we learned the last day otherwise they may end up sitting. Older kids who love video games probably love it. I will probably do another IF i can work out the bed situation maybe I'll sleep on the fold out couch. So great cruise IF the kids love Disney I"d say the younger the better since they still believe in all the characters but better accommodation for the $$$ on other lines. Read Less
Sail Date: March 2018
We are frequent cruisers who have been on all ranges of ships, from the NCL weekend booze cruises to Regent luxury cruises and we weren't sure what to expect on our Disney cruise. We took our very first cruise ever on the Disney Wonder 15 ... Read More
We are frequent cruisers who have been on all ranges of ships, from the NCL weekend booze cruises to Regent luxury cruises and we weren't sure what to expect on our Disney cruise. We took our very first cruise ever on the Disney Wonder 15 years ago. So, we were excited to revisit the perennial reader's favorite. We took advantage of the Disney check-in from home, as well as the Disney transport. It was nice to not to have to worry about our bags (which always magically appear onboard in our cabin, after checking in at the airport upon departure). When we landed in Orlando, though, we did not enjoy having to wait at the airport to board our bus for the Port for almost an hour. Not a great way to start our vacation. I think the reason Disney does this, is to manage crowds at the Port, but I think I would rather be waiting at the Port, instead of the airport. This part was not managed well. Once on board the ship, we were simply blown away with all of the design and decor. Each and every space on the ship was designed with thoughtful details (including music in each zone of the ship to create the mood). The selection of colors, textures, tiles, carpets and more was simply exquisite (and even the bathrooms are all specifically designed to fit in each area of the ship - be sure to check out the ones in Tatooine, with their round sliding doors). Activities abounded while on board, but here's what you need to know. Disney has all of their different activities segmented by age. So, if you are traveling with a child who is 18 and a friend who is 17, they will have a hard time trying to do much together on the ship, as Disney is very strict about the age cut-offs for everything. The older kids club goes from 14-17, and my 18 year old was not allowed to participate in their activities. And the "adult-only" areas on the ship, including many of the night-time activities (where drinking age is still 21) is strictly limited to those 18 and older (and this includes the 2 adult-only restaurants). When we asked if our daughter and friend could join us for dinner, we were told no, that the 17-year old would be unable to join (and they assign reservations to each guest, whose age is on file in the computer). So, that was sort of a bummer, because almost ALL of the activities are age-segmented. The onboard shows were amazing!! The two nights of fireworks onboard were pretty spectacular. We were there for the Star Wars Day at Sea. Think more people got into the Pirate night than the Star Wars theme. Think they could have done a better job of enhancing the offerings throughout the day for Star Wars day. We did have a great guest lecturer from Lucasfilms, who oversees all of the design and merchandising for all of the Star Wars films. The food was average, but the service throughout the ship was incredible. They had a ton of staff onboard and their attention to detail was fabulous. There are a couple of pools onboard. Total sensory overload at the main pool during the day with not one, but two pools filled with kids, and really loud movies playing all day long everyday. The adult pool area was better, but not as much ability to be in the sun near the pool. There is an adult-only deck on the top deck, which would be nice, but we had high winds at sea, and the area was not fun to be in. Great bar service at the adult pool area, and there is an additional bar up one deck (Currents), where they have live music (and is the best area on the ship to watch fireworks, if you don't care about seeing the accompanying stage show). Our room, which was an enlarged aft balcony suite, featured a 40' long balcony, which was awesome to have to escape the crowded pool areas. However, the trade-off was the severe vibration from the engines that we experienced a couple nights on our 7-night journey. The furnishings in the room are tired. Time for an update. Overall, it was a fun family trip, but for the money we paid, I would be hard pressed to not want to go back to Regent (we have been spoiled). We will probably wait until we have grandchildren to return back to the Disney ships. Read Less
3 Helpful Votes
Sail Date: March 2018
Having done my last 3 trips on Carnival and Previous to the on Royal Caribbean was very much looking forward to Disney cruise having heard so many positive things about service and experience. While we enjoyed our trip very little ... Read More
Having done my last 3 trips on Carnival and Previous to the on Royal Caribbean was very much looking forward to Disney cruise having heard so many positive things about service and experience. While we enjoyed our trip very little impressed us about Disney. Water Park: Aquduck was very fun and lines were never to long even on a sold out ship Pool not having salt water was nice as well. Dinning: We felt dinner was on par with Carnival, buffet edge went to Disney both on food and having shorter wait times not sure if that was Disney or just a smaller ship that previous sailings Cabin: Traveling with the family split bathroom was nice room. Cabin had broken shower, malfunctioning toilet, and blue water dripping for an AC flood more on that later. Did not take a hot shower once on trip. Luke warm was best. Childrens Club: Lots of great activities for kids, was a step up from previous experiences. Entertainment: Seats in movie theater we to narrow to sit in making watching move impossible. Live shows were Fantastic one area they blew away other trips. Customer Service: Was poor at best. Massive leak took AC out in some areas had to dry clean clothing due to blue water leaking from cabin and hallway. Guest services was either border line rude to apathetic. Water come leaked for 2 of our 5 days. Repair and clean up started at 7AM waking us up 2 days in a row. As different crews argued who's responsibility it was. On every previous trip Cabin stewards know our our family's name and pleasantly greeted us in the hallway not the case on this trip was badgered while trying to get off the ship to confirm out shower had been fixed even after explaining to him we were going to miss our excursion. Disembarkation: Was smooth and pleasant set up time and breakfast was nice touch over other ships. Maybe my expectations were to high having read up about Disney experience and paying 2x times what 8 day Vista trip cost. But would not go back on a Disney Cruise again. While a couple things were nice i was longing for the enjoyment of my previous Carnival trips. Looking forward to trying one of the new RC trips next cruise. Read Less
8 Helpful Votes
Sail Date: March 2018
Perhaps our experience at Disney World and Disneyland caused us to expect too much out of this cruise. From the moment we arrived at the Port Authority terminal until the moment was were set free 4 days later, we felt like cattle being ... Read More
Perhaps our experience at Disney World and Disneyland caused us to expect too much out of this cruise. From the moment we arrived at the Port Authority terminal until the moment was were set free 4 days later, we felt like cattle being herded to slaughter. Within 5 minutes of stepping foot on the ship, we were accosted by mostly men in Disney uniforms trying to hustle us to buy beer and bottled water. It was very unnerving at first. We were trying to find available lounge chairs (which was a task unto itself) and it was loud and hectic and these men kept coming up to us. We could hardly understand a word they were saying but we thought they were trying to tell us we couldn't sit in the chairs we had found. We finally realized they were hustling us to buy water bottles. When we declined, they were obviously very annoyed and huffed off muttering unintelligible words under their breath but clearly loud enough for us to hear. Thank goodness we couldn't understand them anyway. It was about this point when we realized we'd may have made a terrible mistake to take this cruise. Shortly after setting sail the captain came over the loud speaker to tell us we'd be hitting very rough waters. He explained we'd be experiencing 15 foot swells that would cause the ship to moan and that they'd be giving away complimentary seasick medication (note: this would be the first and only complimentary thing we would experience the whole trip outside of most meals). Almost every crew member had their hand out for a tip the entire time and if you didn't give them a tip amount they expected you would surely feel their wrath. Sure enough, before long the ship started rising up and then you would just wait and brace yourself for it to crash down. You couldn't walk without holding on to something. Barf bags began piling up in the bathrooms. It was a new level of hell on top of what was already feeling like a very bad vacation decision. I was trying to take care of our two children while barely being able to sit up myself. It was a nightmare. Surely the captain knew we were in store for these conditions prior to setting sail. Had we been informed we would not have boarded. Shame on Disney! Outside of screaming children and Disney music, you didn't feel the magic of Disney that you expect from the theme parks. The crew doesn't speak much. They mostly work with their heads down and it starts to make you wonder what kind of working conditions they are experiencing. The gluttony of the cruisers began to feel very glaring against the backdrop of the unhappy crew members. I couldn't help but feel quite guilty. Perhaps the most awful aspect of the cruise was the hassle of getting something to drink when you needed it. As we lay on our stateroom floor trying to suffer through the rocking ship, I called room service and asked for some ginger ale. They would deliver it but at an additional charge plus a service fee and a tip, of course. We couldn't even get a water delivered to our room without a fee. So we had the choice of walking up 5 flights of stairs (the elevators were always too full to squeeze on) to get our own water out of the soda machine or stay in the room and drink warm sink water. Trying to get something to drink was a constant struggle on this trip. At 11pm when you're exhausted and thirsty, it's hard to muster the energy to climb the stairs to get a drink. And since we'd already be gauged on the price of this miserable trip, it was hard to justify $4 for a drink to be delivered. Why on earth Disney doesn't make easier arrangements to keep a few bottles of water in your mini-fridge is beyond me and made for a miserable effort every day. I guess this is what they guy hustling the water bottles at the start of the trip was trying to say? In short, if you are on the fence about whether a Disney cruise is a good decision (as we were!) I hope this review helps. If I had read a review like this prior to purchasing the trip, I would have sought a vacation at an all-inclusive resort where I would not have suffered 4 days of seasickness and had been able to drink a glass of water rather easily each night and would not have been smacked with a $200 bill at the end of the trip for additional tips. It's hard to stomach tipping a wait-staff when you were too sick to even dine in the restaurants for half of the trip due to the rough waters. On the 2 occasions we did have dinner, you were treated like an assembly line and the food was thrown at you with little care or concern to see if you were even delivered the items you ordered. (Hint: we weren't). Hope this review saves another family from the terrible experience we suffered. Read Less
5 Helpful Votes
Sail Date: March 2018
Just returned from a 4 night cruise to the Bahamas on the Disney Dream with family including a 4 yr and 7 yr old. What a fun time - Disney does it right! We had adjoining cabins with verandahs --- this was a plus because the room are ... Read More
Just returned from a 4 night cruise to the Bahamas on the Disney Dream with family including a 4 yr and 7 yr old. What a fun time - Disney does it right! We had adjoining cabins with verandahs --- this was a plus because the room are quite tight. Food was fantastic, entertainment was great for all ages and the service was unbelievable! All you had to do was ASK and it was done! Children had a great time in the Kids Club and were always eager to go again. Germ control was a priority as hand wipes were handed out entering every dining room. Children went through a hand washing station when entering their area of play. My daughter and I had massage treatment at the spa which was most enjoyable. We did not go ashore at Nassau as we had been there previously. Just stayed on the ship and enjoyed a less busy day. Highly recommend this cruise for families! Read Less
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