Are we seeing the end of cruising’s golden age? Months of false starts, cancellations and frankly awful standards of service from certain companies - no names no pack drill - had made me pessimistic but having just returned home from a 14-night cruise to the Mediterranean on board Cunard’s QM2, I’m brimming with confidence. The good times are back!
QM2 is an elegant ship - plenty of dark ...
We have sailed with Cunard since 2004 we have diamond passenger status, but this ship was a disaster, we paid £13,500 for a p1 grill room for a two week voyage , the cabin wasn’t as clean as it should be , the toilet bowl VERY obviously wasn’t clean, and my husband stupidly used the brush to clean it before I got a chance to call the steward, the tv system in the rooms is still worse than rubbish ...
The Alaska itinerary was as we expected and included 2 days viewing glaciers at close range. We have sailed the QE before, and the food was disappointing this time. We like lamb, but it was on the dinner menu 4 times on one week, plus some lunches. The same was true of orange roughy. There was a sirloin steak once, but no other steaks in the main dining room. No filet mignon, and no New York ...
Short factual summary before my opinions: Queen Victoria was in good nick post-refurb with much outside painting going on. Passengers aboard numbered around 1550, and though there were definite problems with staff numbers – those at work were running around like the proverbial – there were no problems at all with staff helpfulness or courtesy. ALL staff at ALL TIMES were masked, passengers not ...
This was our third cruise with Cunard. In fact it was our Honeymoon as we got engaged on the same ship 5 years ago. We LOVE the ship.
However, even taking account the issues caused by COVID, there are some major areas that Cunard need to address.
DINING OPTIONS
These seemed rather limited on this cruise. Cruises are synonymous with offering almost 24 hour dining, however the choices on ...
We had high hopes going into this crossing that were repeatedly undermined by reading reviews characterizing the ship as decrepit, the atmosphere as stifling, and the dress code as arcane and draconian. Luckily, our high hopes were realized and our doubts unfounded.
We loved the slightly old-fashioned feel of the ship and its passengers. The interiors are comfortable, lived in, and attractive. ...
I captioned my review in this way because management has screwed up in so many different ways and has proven so unresponsible that it has to be deliberate.
The Cunard website is hard to navigate. Even Cunard's telephone support people tell me that. There were times when you simply could not print out required papers, including luggage tags. This seems to be such a frequent problem that the ...
We are huge QM2 fans despite having taken a 10 year hiatus from sailing with Cunard. We decided to book the two week version of the July 1, 2022 cruise which was a week in new England and the following transatlantic crossing on July 8, 2022. We flew in early and stayed out at JFK at the TWA hotel for the night - it was great fun! The Cunard arranged transfer picked us up from Terminal 5 at the ...
6th voyage on the QM2 since 2004 .
QM2 not yet back to pre-shutdown service and condition .
Although those in the Grills may be experiencing a Premium experience , Brittania guests
more of the mass market experience of other lines , but at a premium price.
2 Elevators and Terrace Poll out of service entire cruise .
Spa Thermo Pool needs work , some water features not ...
I've sailed with Cunard since the days of the QE2. An all British crew where tuxes & food cooked at your table were the order of the day. Today the QM2 is nothing more than a Carnival ship in disguise.
Embarkation at Red Hook was a total disaster. Cattle entering a slaughterhouse are treated better. Passengers were kept outside the terminal in 95 degree heat requiring medical attention. Once ...