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Cruise Ratings
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Sail Date: December 2018
My husband and I wanted to celebrate our 45th anniversary in style so we chose the Queen Victoria. We have been on the other two Queens and were very pleased. We live in south Florida and just didn't want to do the Caribbean ... Read More
My husband and I wanted to celebrate our 45th anniversary in style so we chose the Queen Victoria. We have been on the other two Queens and were very pleased. We live in south Florida and just didn't want to do the Caribbean again. We booked our cruise in March of 2018 and were told by the agent who took the booking that if we took an interior guarantee we'd probably end up with a window or balcony. Wrong - we didn't get our cabin until just before we sailed and it was a very large interior but next to the pool pump for the Hydrotherapy pool on the floor above. To make up for the noise that went from 7AM to 10 PM the ship gave us a $300 on board credit. There were no other rooms for us to move into. The cabin stewards were wonderful, we never had to ask twice for anything. The entertainment was the best we've had on any cruise. The lectures were wonderful; Our one complaint was the food. Many nights the food was over cooked, dried out. We were so disappointed in the food that I doubt I'd take another cruise on this ship. Read Less
Sail Date: December 2018
Xmas and new year cruise to the canaries From embarkation to disembarkation it was everything we expected Arrived at the port 10.15 checked in and on by ten fifty five Balcony Cabin 4042 near stairway A no issues quiet location ... Read More
Xmas and new year cruise to the canaries From embarkation to disembarkation it was everything we expected Arrived at the port 10.15 checked in and on by ten fifty five Balcony Cabin 4042 near stairway A no issues quiet location the balcony had a solid front which didn’t cause any issues A very calm transit through the Bay of Biscay Food and waiters in Brittania we’re excellent best we have had (Alex and Jeffrey) New Year’s Eve was spectacular We enjoyed all the ports, disappointing that we didn’t get into Madeira, this was due to the weather, it was not safe for the tenders, very scary watching other tenders going into port Would highly recommend a very good cruise The only negative I have is the high costs of the drinks and the cost of spa treatments, if only they reduced the prices t am sure more people would indulge Read Less
Sail Date: December 2018
I was on this cruise to celebrate my birthday. The ship was nicely decorated for the Holidays with even a small Christmas tree in our suite. We got lots of chocolate in the suite, at tea, and in the Princess Grill. Only 4 other ... Read More
I was on this cruise to celebrate my birthday. The ship was nicely decorated for the Holidays with even a small Christmas tree in our suite. We got lots of chocolate in the suite, at tea, and in the Princess Grill. Only 4 other people showed up for the Cruise Critic gathering on the first sea day. This lack of interest has happened on the past few cruises, no matter what line. They were setting up for a wedding where we met so I felt like I was in the way. One of the ladies told us about the books written by the bar waiter, so I bought them and look forward to reading them. He graciously signed them for me. We didn't stay up for NYE, so were interested in what was reported in a blog by one of the other passengers. We were in the Princess Grill which was wonderful. I booked the Veranda Steakhouse for my birthday, the last evening. Should have stayed in the Princess Grill, it is much nicer, less hectic and has better food, although we did have a couple of kids in PG who let loose once in awhile. Did not expect that. Cunard overbooked the PG and offered us and some others a free cruise if we would downgrade. We refused the offer. We had sailed on the QM2 once before in the sheltered balcony they offered us which was okay, but I wanted to see how the PG was in comparison with when we were upgraded to PG on the QE2. I am glad that we did it, but don't think we will do it again. Been there, done that. We had been to all of the ports before, so didn't take any excursions even though we had quite a bit of on board credit. Our port schedule was changed when it was too rough to go to Antigua and St. Kitts replaced it. This was on Boxing Day which is the start of their Carnival celebration. Stores were closed except the port shops and there was a big parade and crowds of people. We had to tender there and in St. Lucia. The weather was pretty good except for rain off and on in St. Maarten. The ship is very nice but sometimes difficult to navigate. The Queen's Room was very crowded at times. The entertainment was great but we had to get there early to get a decent seat. This happens on other ships though. Having some free internet time was nice but it was so slow that I couldn't do much. Missed seeing the American football games, particularly the Rose Bowl, only British soccer was shown. The water in the outdoor pool was cool even in the Caribbean, so I went to the hot tub on the Grill deck. They even served tea and scones up there which was very nice. I was surprised that even though the children seemed to have their own pool, they were still in the pool that said it was only for age 18 and over. The warmer indoor pool was full of kids, so I only went there once. We received two lovely cups and saucers with the Cunard ship logos on them, wondered if everyone else had. We had discarded some of the luggage tags that we put on prior to boarding and then found out we were supposed to use them again for disembarkation. Have never done this before on any of our cruises. I still had one on my larger bag, but it was placed in the wrong area in NY, as was my other bag with a new, handwritten tag they gave me. It took me awhile to find my bags and the people there didn't seem to know what was going on. Not sure if we will ever go on a World Cruise, but if we do, it will not be on this line. I am getting used to the other lines which don't make me dress up. We did like formals in our younger days. My number of cruises is about to pass my age, so I guess that's why my tastes are not what they used to be. Read Less
2 Helpful Votes
Sail Date: December 2018
We were soon on the ship after arriving in Southampton. Our stateroom was a standardbalcony. It had new carpets, bed and settee all good after the recent refurbishment, the bed cover was a really nice blue and we were please to see a ... Read More
We were soon on the ship after arriving in Southampton. Our stateroom was a standardbalcony. It had new carpets, bed and settee all good after the recent refurbishment, the bed cover was a really nice blue and we were please to see a bottle of bubbly in an ice bucket ready for us. This room had a nice large television as well. The Captain at the lifeboat drill warned the ship was going into rough water and she was spot on as soon as we reached the Eng Channel. Many people told me they had been sea sick and did not recover until the end of day two when the ship reached calm waters. After this and on the way back we had very calm seas. The ship was very well decorated for Christams and looked lovely, everything was well organised, the ship had an air of calmness. We were given a very nice Christmas card and matching Christmas menu and a present each. Our state attendent Hernando worked tirelessly and there were no issues in respect of the cabin. We loved the free room service especially the brekfasts and lunch sandwich's and warm apple pie and cream!! Time spent in the gym soon got rid of the excess treats. The gym staff were very committed and although I do my own excercises, those that asked for help and training were well advised. Ethan from SA always said hello, even when busy, which was a nice gesture. Although not a fan of gyms in the past I felt good here and felt encouraged to go everyday!. The ship employed several hosts, who danced at the parties no one was pressured to join in, The Spanish hostess Silve had a nice personality and as the floor was never empty guests soon got up and the parties went well. In previous reveiws I had notedthe cost of wine on the ship and this needs looking at as a matter of urgency. Cunnard have the ability to buy good wines at a price which means they can make a profitand sell wine at a price lower than £10.00 a class plus 15% SC. Our bar bill was thelowest ever and this is not to the benefit of the ship sales or staff wages. The weather was particularly good in Tenerife and we had a lovely sea day on Christmas day to enjoy all outside decks and pool. There was always a seat on top deck and there was table tennis and short mat bowls, which was fun. However all too soon we were heading back, with this cruise from Southampton in December you are going to have several days when you are not going to be able to use the outside areas. I would have like to have seen the Officers including the Captain more round the ship, especially on the decks and in the lido doing unannounced spot checks, as this helps to maintain high standards thoughout the ship. Having said my experience was that overall the crew gave everything and I was lucky to share Christmas aboard with them on this lovely ship Queen Elizabeth. Read Less
1 Helpful Vote
Sail Date: December 2018
For my first ever cruise I wanted it to be an unforgettable experience on what I thought of as a "classic" ship, ie one with a black hull, white decks & red funnels. Which is why I ended up booking my maiden voyage on a ... Read More
For my first ever cruise I wanted it to be an unforgettable experience on what I thought of as a "classic" ship, ie one with a black hull, white decks & red funnels. Which is why I ended up booking my maiden voyage on a Cunard ship! From the outset we were very impressed: the Art Deco interior appealed to us greatly, as did the attentive service and friendly staff. Not knowing whether I'd take to cruising, I booked the cheapest cabin option but was still content with the room, even though it was windowless. Frankly, it made little difference as we spent the minimum possible time in it as we enjoyed either the ship's facilities or going ashore opportunities to the full. It seems that Cunard has addressed the niggles mentioned by CC's official reviewer as, for example, the staff in the Lido restaurant were falling over themselves to fill & refill my coffee cup and were only too happy to help guests to their seats with their plates. The entire experience was most enjoyable and - compared to an equivalent stay in a 4.5 / 5 star hotel - excellent value for money. The rigourously enforced formal dress code after 6pm in most areas of the ship appealed greatly, as a welcome short-term respite to the "come as you please" trend that currently holds sway in society. Whilst we were prepared for - and attracted to - the inevitable maturity of our fellow travellers (we DID NOT want our first cruise experience to be on a "party boat"!) we did not expect, as a couple in our 50s, to be amongst the youngest people on board, which was the case. There were a couple of niggles but nothing too serious. For example, the use of the Spa area was an additional cost option, and the formal, complementary cream teas offered at 3.30pm daily were served by surly, seemingly disinterested waiters. But all in all it was a most enjoyable first foray into the world of cruising. Read Less
4 Helpful Votes
Sail Date: December 2018
This was our second in Queen Victoria. But the first since the 2017 alterations. Our reason was partly because the first was so good - not always the wisest reason - and the second because we wanted to get away. Embarkation at Mayflower ... Read More
This was our second in Queen Victoria. But the first since the 2017 alterations. Our reason was partly because the first was so good - not always the wisest reason - and the second because we wanted to get away. Embarkation at Mayflower Terminal, Southampton was flawless. No filling of health forms, no waiting on not so comfortable seats, straight to a check-in desk and on to the ship. I do not know why it was so quick, perhaps because we were latish for boarding. Be that as it may, by far the most efficient and fast. Our cabin on deck 4, with balcony was quite adequate, albeit the shower/toilet cubicle could hardly have been much smaller - significantly less than on our Brittany Ferry just a few hours before. But adequate overall, comfortable bed and well looked after by our steward whom, apart from initial contact, we never saw again. Deck 4 is I think at the lower end of cost structure, but the balconies are larger. Also closer to the theater and Britannia Restaurant levels. But a longish trek for the Lido self service, unless you take the lift. Eating at this catagory of cabin is at the Britannia Restaurant, either first or second sitting, for dining, which for us is either too early or too late, but that is the system. There is no freedom dining on Cunard unless you chose a specialty restaurant or a much more expensive catagory of cabin. There are now on Queen Victoria some very,very luxurious staterooms with restaurants to match, but we were never privileged to experience them. But the entertainment, such as it is, is common to all. Food, then, in the Britannia Restaurant is, for dinner, three courses. Quantity for us was ideal, but for some the portions are small. Quality and variety was on the whole good. Sometimes, very good. Waiter service was attentive skilful and courteous. On occasion however, our team was overpressed by having to deal with the cabin's table immediately alongside us. But overall, dinner was a pleasant experience, and for those careful of their weight, no great risk to it. As to drinks, we did not take any, simply because we live in France and the cost differential was just too great. The sommelier took this in good heart. Fort us, the disillusionment stemmed from the entertainment. This was a ten night cruise, with five sea days, and four ports of call. That results in a lot of time on board the ship. Filling that constructively and interestingly we found difficult. There were four guest speakers. Each was an expert in his given field - not always the case. Each we found interesting but others we spoke to did not. That is the risk. But in each case the lectures - Cunard call them Insight Lectures - were during the morning, often one after the other with just time to change the programme on the computer display machine. After that, for the rest of the day, there was a void until dinner time. So, on a cruise with several sea days, be careful to decide what you are going to do. With inclement weather at this time of year to be expected, you may have to amuse yourself. Reading a book brought from home may not be a memorable way of passing expensive days onboard. On the other hand, this ship has an impressive and extensive library. Evening entertainent: five singing and dancing shows, active but not elegant, with singing at the top of the voice And not the greatest at that. Apart from this, which is fine if you like it, there was one male entertainer, one female pianist who played with over panache apart from Gershwin's Rhapsody in Blue which she clearly loved, one ancient TV show star, and two French acrobats of outstanding ability. Apart from this there was a number of specific interest groups such as story writing, knitting, ipad instruction ( at a cost), gin tasting ( at more cost), and speciality groups which we did not recognise So a comfortable and quite elegant ship with, for us, not enough to do in it Excursion bookable through Cunard were predictable if you have been this way before, which many passengers had. One, the moonscape walk on Lanzarote was outstanding. One in GranCanaria was pleasant. One in Vigo which we wanted to go and booked, was cancelled through lack of take-up. Something which in our experience, happens quite often. Homework before you go may well lead you to local tours at far less cost. As well as cost, if booked, the excursion will go ahead, unless Cunard cancels it. Just as well, in the event, since Vigo was blessed with poor weather. If all else fails, take the Vigo ferry across the estuary. It runs every twenty minutes, costs 2 euros and is fun. If you like that sort of thing. At least close to the water and sometimes pretty rough. Disembarkation is by stateroom catagory, the most expensive first. At deck 4, we were the second to last catagory, but the buffet was open throughout, the table tennis freely available, and offloading the passengers well ahead of schedule, so quite painless. This is a ship which still looks like a ship, even though for some, the alterations to the tiered deck stern has spoilt its lines. If that is not important to you, that does not matter. Would we go on this ship again? Not unless it was something really special. As was our first trip the Lusitania centenary. Read Less
Sail Date: December 2018
The voyage was to the Canaries from Southampton. At the start , we were a little apprehensive due to the Bay of Biscay but the ship handled it well despite the 4Mtr swells. We had superb food in the Britannia restaurant and Lido, probably ... Read More
The voyage was to the Canaries from Southampton. At the start , we were a little apprehensive due to the Bay of Biscay but the ship handled it well despite the 4Mtr swells. We had superb food in the Britannia restaurant and Lido, probably the best to date. We were also glad to see that Cunard were maintaining the dress code, I did not see anyone who was not dressed to the correct standard. The dress standard is what Canard is all about. The dining staff were extremely attentive and were very keen to try and please. The ship was decorated beautifully in readiness for Christmas, we even had a small Christmas tree in the room. Our Stateroom was very comfortable, the Cunard staff could not do enough for us, nothing was too much trouble. The enrichment activities were wonderful, in particular the NASA talks by Jim Kennedy. Overall the evening entertainment was to a high standard in particular the Cunard show called Hollywood nights, especially the new introduction of the "Greatest showman" which we thought was stunning. Most of the evenings involved late night drinks in the Commodore club listening to a pianist/singer. Overall a fantastic cruise Read Less
1 Helpful Vote
Sail Date: December 2018
We just arrived back home after sailing for 10 nights around the Canary Islands and Madiera. We originally were booked in a Queens Grill Q5 Cabin, but we received an offer from Cunard of purchasing an upgrade to Q1, which we chose to take ... Read More
We just arrived back home after sailing for 10 nights around the Canary Islands and Madiera. We originally were booked in a Queens Grill Q5 Cabin, but we received an offer from Cunard of purchasing an upgrade to Q1, which we chose to take up. For us it was very exciting to be sailing on the QV but to be sailing in a Q1 (The Aquataine Suite) was beyond exciting. We arrived at check in and everything went smoothly. We were on the ship very quickly and we were met at the entrance by our Butler who personally showed us to our suite. The Suite itself is amazing, absolutely huge and well fitted out. A bottle of Lauren Perrier Rose Champagne was on ice for us along with strawberries dipped in chocolate. Our Butler and Steward were both excellent and catered for all our needs. We missed our first lunch in the QG Restaruant as we were late arriving at the ship so we were both very much looking forward to dinner. When we originally booked our Q5 suite, 14 months ago, we booked it on board the QE and we specifically requested a window seat in the restaurant. However once we upgraded we felt that we would automatically be given a very good table. Much to our dismay on arriving in the restaurant we were placed on a table which was quite small and abutted a wooden pillar! Consequently my hb rather than being able to look out towards the sea view looked face on to the pillar.The table was also placed at an odd angle so my hb was also sticking out into the pathway of the waiters. Of course my hb spoke to the Maitre 'D who said he would try and move us. Ironically we found out later that the new couple who were in the Q5 suite we had previously booked, were on a larger table situated in the middle of the huge window! Anyway by the end of dinner the Maitre'D had been able to find us a new table which was as we originally hoped, with full window views. Our first night had therefore been tainted a little with this incident, but we didn't let it ruin which was so far a lovely time. However the first night in our suite was terrible! The sea was a little rough and consequently the ship was rolling a little, but this in itself didn't bother us as we have cruised many times. What was bad was that everything in the suite was rattling, creaking, banging...I felt that the whole room was going to break off and fall into the sea! Not what I expected at all. It was so noisy that both I and my hb just couldn't sleep. We informed the Butler the next morning but all he could offer was a door wedge for the worse offender! Obviously I believe this is a design fault in some way. There is a sliding door between the clothes hanging area and the doors to the toilets which just did not work, consequently it had been wedged open with a door stop. The Butler said he had informed maintenance as it had been like that for some time but nothing had been done so far. The rest of the journey continued to cause similar noises and bangs, depending on the severity of the sea. The engine noise was also very noticeable but we were expecting that being at the back of the ship. Our first morning we asked the Butler for our Ipad, which we had been told on our arrival would be brought each day and our choice of newspapers would be downloaded for our convenience. IT would then be removed in the evening in order for it to be updated. Unfortunately the Ipad never arrived, we asked the Butler twice, the concierge about 3 times but it never did arrive throughout the whole trip! The last disappointment was the width of our very long wrap around balcony. It was only approx 5 .5 foot wide and therefore the only way to stretch out in the (very little) sun was length ways, and the only way to look out to sea was by sitting upright on a chair. When we had been in a Q5 last year the balcony was much wider. It's a pity because I think they have unnecessarily sacrificed balcony space in favour of more room space even thought the rooms are already huge! Overall we had a fabulous trip but there were some downsides to this suite as I have pointed out. Would I go on QV again, yes without a doubt - would I choose this suite again....close call!! Read Less
2 Helpful Votes
Sail Date: December 2018
My wife & I have done many cruises over the last 10 years,And this has to be the the lower end of all we have done,If this had been our 1st it would have been our last,1 With CMV, 1 with Tui/Marella/Thomson,2 with Cunard & about 16 ... Read More
My wife & I have done many cruises over the last 10 years,And this has to be the the lower end of all we have done,If this had been our 1st it would have been our last,1 With CMV, 1 with Tui/Marella/Thomson,2 with Cunard & about 16 with P&O,The check in at Southampton was amazingly quick,15 mins from pulling up to cabin is the fastest we have ever experienced,After that it was nothing special,We were experiencing a banging noise outside our cabin,we did contact the pursers desk,the head deck steward did respond very quick,after 30 minutes or so,The desk phoned and said it was a faulty part on the deck above,deck 9 lido,and was required for operational purposes from 07:00 to 23:00 hrs.,They did give some compensation & ear plugs.We were hoping that the faulty part was going to be repaired or replaced at our 1st. stop,Madeira,but no it wasn't and we had to endure this noise for the whole of the Voyage.The there's the entertainment,Or lack of it,There was an illness with 1 of the theatre group,OK I can understand that the show had to be rearranged,so accepted that,but the rest was poor,Pat Patton the the Golden Lion EVERY night,not that good either,A Juggler on the theatre,Come on,we are not 10 year olds,There was 1 night they had a pianist in 3 different bars/venues at the same time,John Martin "comedian" seriously needs new material,He's been on cruise ships for years & is still using the sames gags,Keeps going on about being from Bootle,I thought Liverpool was full of comedians,John not one of them.Entertainments teams didn't mix with the passengers,Cunard like to call us guests,Equinox were good stuck up in the club,but that was empty,with no atmosphere,They did the Golden Lion one night & the Queens room on the last,both were rocking when they were there,I did tick the poor box on the feed back,And the Entertainment Director phoned my cabin & asked if I/We could have a talk about my poor comment,I felt like a naughty child being summonsed to the head teacher,But he was OK,Don't know the average age,We are both in our late 50s.,were very young compered to others,We mention this to the director that Cunard need to move with the times.and start looking after today's generation of cruisers and not who are in the latter years of life,He did seem a little shocked at that comment,But when he thought about it,knew what we meant,they need to rotate the entertainers,We were asked about a cigarette stump/butt on our balcony & we don't smoke, Everything else was great. Read Less
5 Helpful Votes
Sail Date: December 2018
My partner and I have been on several cruises before, mostly Princess. We wanted to try Cunard, so decided 12 nights for a winter sun break in the Canaries would fit the bill. We chose a balcony cabin in the standard Brittania class. ... Read More
My partner and I have been on several cruises before, mostly Princess. We wanted to try Cunard, so decided 12 nights for a winter sun break in the Canaries would fit the bill. We chose a balcony cabin in the standard Brittania class. Embarkation: the fastest we’ve ever got on board! From dropping off the car to stepping on board it took 17 minutes. Lovely check in staff and a nice smooth process. First Impression: Queen Elizabeth is gorgeous to look at. The Grand Lobby area is beautiful, with plenty of seating areas and plush carpets. The artwork suits the style and there is a calm and relaxed atmosphere on board. This ship is very quiet during the day, with more guests coming out in the evening. Always lots of space to sit down and relax. Cabin: balcony cabin on deck 8 (the highest deck for accommodation), towards the back of the ship. The cabin was pretty much the same as any other, however we were greeted with some sparkling wine, which was a nice touch. Lots of space to move around and a comfy bed. There was also a sofa, desk and wardrobe. The wardrobe had lots of hanging space, but less room to put things like undies and other folded items. The bathroom was standard sized, with a shower. Other reviews say the shower is small, but it was no different to other ships. Lovely toiletries included! Dining: we selected the early sitting in the Brittania restaurant for dinner and were placed on a table of 6. The food was beyond our expectations in both the main restaurant and the buffet. Every meal at dinner was fabulous, with plenty of choice. The waiters would chat and were always friendly, something we haven’t seen on all cruises. We ate breakfast in the buffet each day as the food was so good. We found the buffet was quiet early in the morning, getting very busy between 9 and 10am. The additional restaurants of Verandah, now a steak house, and the various alternative dining choices were excellent and worth the money. Entertainment: this cruise was definitely aimed st the over 50s, with entertainment certainly more geared towards older people. Ballroom dancing was on every night, and the theatre featured acts such as opera, piano and other singers. There was a comedian on one night who was great. On the whole, the entertainment was the weakest part of this cruise. The cruise director, Chris was boring as hell. Every day, the activity schedule was virtually the same as the previous day, with most evening activities centred around listening to music and ballroom dancing. Overall, we loved this cruise but there were definitely areas for improvement. The drinks are very expensive on board, with most alcoholic drinks costing upwards of $10. We bought a soft drinks package each, which was good value for our needs. We found that the crew were much nicer on this ship, with pretty much all crew greeting passengers around the ship. The onboard shops had a weird, unfriendly vibe. We strolled round the clothes shop, and the assistant stalked behind us constantly, making us feel unwelcome. All the shop staff were overly cautious of people looking at or touching their stock. We would definitely book with Cunard again, as the positives were so massively outweighing any negatives! Will also investigate some dance lessons so we can take part more... Read Less
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