1. Home
  2. Cruise Lines
  3. Cunard Line
  4. Cunard Line Cruise Reviews
Sail Date: November 2018
This was our fourth crossing of the North Atlantic on the Queen Mary 2. As on the previous trips we opted for a obstructed view cabin on deck 8. We like the location, close to the gym, Commodore Club and buffet and outdoor promenade on ... Read More
This was our fourth crossing of the North Atlantic on the Queen Mary 2. As on the previous trips we opted for a obstructed view cabin on deck 8. We like the location, close to the gym, Commodore Club and buffet and outdoor promenade on deck 7. As it was a winter crossing we got some of the famous North Atlantic weather (motion of the ocean as the captain put it), two days of huge swells and waves and after that heavy wind. The ship pitched quite heavily but did not roll, it was a humbling experience to watch the sea wash by when enjoying a cocktail in one of the ships many comfortable bars. We had breakfast in our cabin for six days out of seven. It was delivered promptly as ordered but lukewarm. Lunch in the Kings Court buffet was a positive surprice, with good selection, no queues and wonderful views from the bay windows overlooking the promenade deck. We especially liked the sushi assortment. Lunch and dinner in the graceful Britannia restaurant was ok, with some hits and some misses. Food was always delivered quickly, service was impeccable and portions of good size. Some of the fish was a bit overcooked, some dishes lacking in taste, but in general we were always well fed. This time we chose late dining at 20:30 which in our opinion is better than the early 18:00 sitting, especially if you can't decline the delicious afternoon tea at 15:30. Late night buffet in the Kings Court was a bit of a disappointment. But you will never feel hungry on the QM2. As the outdoor promenade was closed for two days due to high winds we began our day on the treadmill in the gym. After that it was time for some tea, reading and wave watching in the Commore Club, followed by the nautical announcement at noon by the wonderfully entertaining captain Chris Wells. After lunch some more reading or attending lectures or simply having a nap before afternoon tea. Then a visit to the planetarium, some more reading perharps, enjoying the wonderful Ukrainian string trio in Carinthia Lounge with a glass of wine, before dressing for dinner. On day two everybody was invited to the Captain's Cocktail Party and on day four we attended Cunard World Club party, hosted again by the captain. After dinner it was time for the show, which we saw on four nights on this crossing. The performances consisted of some average singing and dancing, easy to watch for an hour but you weren't left hungry for more of the same. The music heard around in the ship in various locations by the harpist, pianist and the mentioned string trio was very good and fitting to the upscale surroundings. The lectures, pub trivia and planetarium shows seemed to be very popular as was ballroom dancing in the Queens Room and G32 disco for late night entertainment. The best thing to do on the Queen Mary 2 is to enjoy the wonderful public spaces of the ship. As the ship is designed for the Atlantic crossing where there may be days on end when you can't enjoy the open decks there must be enough interior space to accomodate the whole population of the ship without feeling crowed. In this the QM2 excels and you always manage to find a nice spot for yourself. Commodore Club, Carinthia Lounge, Chart Room and the Champagne Bar are extremely comfortable and classy spots to look at the waves and people passing by with a nice drink in your hand. Luckily the drinks are of good quality and made of premium brands, as the prices are not cheap. Tea in the Commodore $4, Vesper martini $15. A bottle of perfectly drinkable white wine in the Britannia can be had for $35 which is not that bad. Service in the bars was impeccable, friendly and courteous without being intrusive. Crossing on the QM2 is not for everyone, but if you feel even a little inspired go for it. Average age on this winter voyage was 60+, with just a handful of children and hardly any teens. It is the only ship in the world where you can relive some of the romance and thrill of the way how people travelled a hundred years ago in the first class of the grand ocean liners. It is a very well built quality ship and it's owners and officers are very proud of her. She was designed to feel classic and classy, not modern and she has aged well. With some attention to the cabins in the future she will an even more enjoyable experience. As this was our fourth crossing in five years I think it's now time for a brake but we will be back. Read Less
3 Helpful Votes
Sail Date: November 2018
Having been on the QM2 previously in 2013 for a Canaries cruise and realising they had fairly recently Remastered her in 2016, we were keen to get back on board and savour her replenished splendid Character. CPS took the car as usual ... Read More
Having been on the QM2 previously in 2013 for a Canaries cruise and realising they had fairly recently Remastered her in 2016, we were keen to get back on board and savour her replenished splendid Character. CPS took the car as usual and being a rather dreary day its always so nice to just hand over the keys and leave the car in their hands and watch the luggage disappear into the building knowing within a very short time you will be re united with it outside your state room. Within 40 minutes we were on board and after a quick tour around we ventured up to kings court.This was where the difference was noticeable it seemed lighter brighter and large than we remembered and that one of the big bonuses of the QM2 in that its size to passenger ratio is the best we have experienced and that after 21 cruises and 7 different cruise lines and 14 different ships its still a favourite. The food was varied and a great choice possibly the best of the 3 Queens. The state room was very tastefully done ,though the covered balcony seemed rather drab compared to the Victoria or Elizabeth and paint was pealing off around the door lower panel The Blues was unfortunately the rattling door hinges when the ship was travelling at a rate of knots and with a fair wind blowing, it was noticeable when all you crave for is peace and quiet to sleep. The blues continued on table 339 where the vibration of the drive train was felt making the flower's in the vase the bottle of wine and us vibrate. I questioned this with the Waiter's - one told me it was all over the ship, the other that it was localised to a few areas in the dining lounge. So had this been more than a 3 nighter I would have moved and done something about the balcony doors but hey ho a short trip. The first show we had a comedian who was ok everyone who cruises a lot gets to hear similar jokes with a few new ones thrown in. The 2nd night we had the Broadway spectacular (again) but the dance troupe and singers were excellent. Evening 3 saw the 4 D's strut their stuff who with a name like that surprised us and had a standing ovation at the end great stuff. Drinks are served in the Show room and there are tables which is always a nice touch. Afternoon Tea or high tea in the Ballroom be warned --its a bit of a bum fight so get there early if you really want to make sure on a sea day of getting a seat then 3.30pm it starts so get there by 3.15 the latest to Queue up for a chance. Pub food in the Golden Lion a must lunch times all F.O.C and great food with a nice glass of Batemans --magic The main blues is looking at the wine list given to you by the Sommelier and knowing that the Australian Black Shiraz thats listed at $40 dollars plus tax is sitting in your local co op for £10.50 or has been known at £8.95. On a 14 nighter it can be come very expensive and their wine packages are a better deal but still pricey. Cocktails in the commodore club around $10 Gratuities $11.50 per night more blues getting on the 48 seater shuttle coach outside the ship waiting till it fill's up then travelling 150 yards and for some anti Brexit reason told to get off ,with the pretext of showing your pass port to the official in the cruise terminal at Zeebrugge ,finding no one wants to know anything about anything and just usher's you through and points to a door at the side of the building and getting back on the same coach still clutching your passport wondering what the hell was that about ?. happened 2 days running. Off at Blankenburge and a very short walk over the road to the station to buy the tickets to Ghent.Having been to Bruges 5 times before thought we would have a change ,There you find a very nice guy speaking perfect English who hand's you a return ticket for both of you for just 20 euro's on a very nice smooth clean train. At the time it was platform 6 at 10.54 going out so, every hour at the 54 minute out and on the 25th minute coming back on platform 9. Its a 30 minute walk to the town of Ghent --its up Albert street opposite the station initially, then straight across both the road's curving round the green and up to the Canal then right up to the main canal 200 feet, then left and follow into town an easy walk in or nos 2 tram from the station Really worth a visit --great place to shop and relax with a Belgian beer in some lovely place's We got the tram back a number 1 and dont be fouled into thinking you have to deal with the ticket machines as its all coins ,the driver will change up your money when you enter a massive 3 euro's. will get you back to the station in about 12 minutes. So total expenditure for the 2 of us was 26 euro's -- £ 21 Excursion on the ship called "Ghent on your own" a bus ride $ 110 = £84 your choice. Recommendation for a character Beer haven "Duel Griet" 500 different beer's address = Vrijdagmarkt 50, 9000 Gent Besides the small points ,this was a really nice 3 nighter = excellent food ,great service in lovely surroundings. Enjoy Read Less
4 Helpful Votes
Sail Date: October 2018
We booked a guarantee obstructed view cabin. Never again. We were allocated cabin 4076. This was right over the state of the Queen's ballroom. The noise started every night at eight and continued till half twelve. Loud base beat and music ... Read More
We booked a guarantee obstructed view cabin. Never again. We were allocated cabin 4076. This was right over the state of the Queen's ballroom. The noise started every night at eight and continued till half twelve. Loud base beat and music vibrated wall and floor. Only suitable if you like to stay up late. Food was very good and plenty of choice. Entertainment was excellent particularly on sea days.enrichment lectures were excellent. Staff very polite and efficient. Drinks are very expensive and also have 15% service charge added making a beer around £7 and a soft drink £3. Wine was even more expensive with a large glass of wine costing over £10. A very traditional cruise ship with an art deco feel throughout. No covered pool or hot tubs. There is a definite class system on board this ship. Money talks!!!! Excursions similar to other cruise lines. Quite expensive but generally well organized Read Less
2 Helpful Votes
Sail Date: October 2018
Ive completed nearly 20 cruises but wasn't sure how I would cope with 7 sea days as I was worried I would be bored. Needn't have worried as there was so much to do we couldn't fit it all in! Cabin was a balcony cabin. We booked a ... Read More
Ive completed nearly 20 cruises but wasn't sure how I would cope with 7 sea days as I was worried I would be bored. Needn't have worried as there was so much to do we couldn't fit it all in! Cabin was a balcony cabin. We booked a sheltered cabin on the advice of the cunard rep and it was great. Didn't use it that much (just to look out to sea and for whale / dolphin spotting) but we were certainly sheltered from any wind and rain. Cabin was spotless and up to the normal standards. Compact but plenty of room for everything. Ive travelled on all the cunard ships, Celebrity, Princess, Royal Caribbean and this was certainly the best food we have had. Evening choices- the lamb rack was excellent, lobster, beef always good. I did have pheasant and don't think it was a popular dish and was a little overcooked as i think it was on the pass too long but was quickly swapped for another choice. Kings Buffet always had a lot of choice and plenty of places to sit. You do have to walk round all the sections as they are split into types rather than all being together but made it feel more like a restaurant than a canteen so appreciated this. Always appreciate having real plates rather than plastic plates and mugs. Entertainment suited us. Really interesting lectures (Tom Parker Bowles, Dickie Arbiter), Planetarium wasn't as good as expected but think i was probably a little tired when we went. We did the bridge classes which were great fun. Lots of good music and dancing all around. We couldn't fit in everything we wanted to do each day. I like dressing up and i think nearly everyone dressed for dinner.Very casual in the day and anything goes. the theatre shows weren't to my taste. The welsh comedian was good. Service everywhere was excellent The art gallery was also excellent and Alex and co did a great job, thank you Would definitely recommend and have booked again (booking onboard is really worth it and you get so much on board credit ) Read Less
2 Helpful Votes
Sail Date: October 2018
Getting on board in Southhampton was a breeze. Ship is beautifully decorated. The ship’s library was huge, with more books than some schools’ libraries. Our stateroom (with balcony) seemed slightly larger than similar ... Read More
Getting on board in Southhampton was a breeze. Ship is beautifully decorated. The ship’s library was huge, with more books than some schools’ libraries. Our stateroom (with balcony) seemed slightly larger than similar rooms we’ve had while cruising. Dining room meals were varied and creative, with some occasional misses. Lunch buffets were very good; breakfast could use some variety. We were highly pleased with our waiter team. Slot machine odds in the casino seemed more generous than other ships we’ve been on (meaning we won). Shows were uniformly excellent. Most guest speakers were entertaining. The in-house singers/dancers, band, and guest artists were great. Overall, great value for the money: we had a package with 5 nights London hotel for a modest price. That being said, we have some suggestions for improvements for Cunard • TV needs to include US sports. We got American cable news, but only Brit sports, other than one NHL game. At least show NFL in the lounge, not to mention the World Series. • Rooms need to have clocks, or have the phone (which has the time) next to the bed. • Internet connection on public computers needs to be faster or cheaper: it’s slow, as on other ships, and overpriced (like a lot onboard) for what you get. • The room assigned to bridge games was too small, limited to 13 tables. People had to be turned away. Read Less
2 Helpful Votes
Sail Date: October 2018
Just for reference, we have done 16 previous cruises on 6 different lines, none on Cunard. This time we did Hamburg - Southampton - New York. It was, in short, a wonderful crossing. Why did we wait so long to try Cunard? Boarding in ... Read More
Just for reference, we have done 16 previous cruises on 6 different lines, none on Cunard. This time we did Hamburg - Southampton - New York. It was, in short, a wonderful crossing. Why did we wait so long to try Cunard? Boarding in Hamburg was dreadful, great long line-ups. We were afraid it would be downhill from there but the exact opposite was true. The ship is gorgeous and luxurious and celebrates Cunard’s history and traditions. Formal means formal. Staff are friendly and service was great all around. Casual observation would suggest that 95% of fellow guests were over 60. Coming out of Hamburg there were many Germans on board and since it was already dark we enjoyed a fireworks display as we sailed down the Elbe. We had to slow down at one point since we were coming up to the Airbus factory, an aircraft was landing and we didn’t want an A320 clipping off the funnel. Cunard brings on a number of excellent guest lecturers and entertainers. Get there early, the theatres fill up half an hour in advance of start time. On this crossing we had Anthony Inglis and the National Symphony Orchestra (which we did not know at time of booking). That gave one of us the chance to join the passenger choir and be on stage for “Last Night of the Cunard Proms”, an exciting and memorable experience. It was also obvious that Capt. Wells has no future as a symphonic conductor and should stick to steering the ship, but full marks for trying. We did not try the King’s Court buffet. We had a couple of light lunches in the Carinthia lounge where the band played some Dixieland. Most enjoyable. For lunch in the Golden Lion you had to be there before 11:45 or else wait till 1:20. At other times there was often an English soccer match on the screens there. Dinner in the Britannia dining room (with one ’n’) was always good, never superb. Food was artfully presented, not too much and hot, which some other lines can’t manage. China is Wedgewood and waiters are careful to put down plates in front of you with the Cunard crest at 12 o’clock. The ship has by far the longest wine list we have seen on a cruise ship and also by far the best selection of beers. The Royal Court singers and dancers were the best we have seen on a cruise ship. There are talented musicians all over the ship and they got together one night in Queen’s Room for a session of big band music and dancing. Talking of which, after nine days, we never did figure out the very confusing ship design aft. I think I understand Deck 2 and Deck 3 but it also has 3L. Eh?? You can get to Queen’s Room by walking through the middle of the Britannia dining room, but really? We had one stormy day, Wind Force 8 - 9, where the ship was pitching and outer decks were closed. Other than that, it was pretty smooth sailing. We used deck 7 to put in a couple of miles when available and work off some calories. Please, what is the etiquette? Concensus seemed to be anti-clockwise but not everybody agreed. We suggest painted arrows on deck. Getting off in Brooklyn was a breeze. Baggage was waiting for us, the line-up for passport control was all of two minutes (as Canadians we can use the U.S. line) and we were delivered to Newark in the Cunard bus in well under an hour from stepping off the ship. Read Less
1 Helpful Vote
Sail Date: October 2018
I always wanted to cross the Atlantic on a real ocean vessel, which is the QM2. The ship met all of my expectations and then some. We were lucky enough to have the National Symphony onboard who entertained the guests with a wonderful ... Read More
I always wanted to cross the Atlantic on a real ocean vessel, which is the QM2. The ship met all of my expectations and then some. We were lucky enough to have the National Symphony onboard who entertained the guests with a wonderful program that included passengers in the chorale. The paintings of Cunard's ships past and present are all over the walls. History adorns the QM2 (in addition) on the walls. The sailing was completely sold out with folks from many different nations. MY wife and I boarded in Hamburg while most of the passengers boarded in Southhampton, England. The food on the ship is very, very good. We dined in the Britannia dining room with a staff that moves and operates like a fine Swiss clock. The waiters and staff in the dining room are so professional. If you are like me and could care less about ports of call, then take a trans-Atlantic crossing and treat yourself to this majestic, wonderful vessel. Read Less
Sail Date: October 2018
We wanted a luxury ship for an 80th birthday celebration with an interesting itinerary and that’s what we got. We were in a Balcony cabin mid ships and we were able to enjoy room service breakfast on our balcony before excursions. ... Read More
We wanted a luxury ship for an 80th birthday celebration with an interesting itinerary and that’s what we got. We were in a Balcony cabin mid ships and we were able to enjoy room service breakfast on our balcony before excursions. The Britannia restaurant was excellent and all our meals were delicious apart from a tough piece of meat early in the cruise, but when I mentioned this to the head waiter he took it seriously and it never happened again. The afternoon tea service was very good and included. We enjoyed the entertainment and the talks, our service was excellent and we enjoyed our port excursions with no hitches. We really have no complaints at all except for the fact that every last coffee, tea, soft drink and alcoholic drink was charged and the markup on wine was excessive. Since we are not heavy drinkers this expense was kept in check but I felt that I had to keep a close watch on the bill. We had manicures and pedicures of a high standard, also expensive and a hard sell on products, which I have to say are excellent. WiFi for first time cruisers with Cunard was costly. All the embarkation and disembarkation processes were smooth with no queuing for the beginning and excursions. The final disembarkation was a bit chaotic because everyone had to go to the theatre at a designated time but because so many people turned up and the announcement was only in the theatre, it was packed and overflowing and anyone who could not get in was unaware of their instructions. Word of mouth spread the information. A better system would be to make a tannoy announcement around the deck and allow people to gather on that deck. Read Less
3 Helpful Votes
Sail Date: October 2018
First cruise and chose a mini one to see if I would enjoy life on sea. Upgraded to a Princess Suite which was a lovely surprise. Large spacious room with sofa and coffee table. Fridge stocked with non alcholic and alcholic drinks. Large ... Read More
First cruise and chose a mini one to see if I would enjoy life on sea. Upgraded to a Princess Suite which was a lovely surprise. Large spacious room with sofa and coffee table. Fridge stocked with non alcholic and alcholic drinks. Large bottle of water $5 and beers $6. So not cheap. Service added on top. Bathroom had Penhaligion's toiletries which was a nice touch. Dressing gowns, slippers, hairdryer. Lots of wardrobe space and hangers plus safe. The staff are exceptional. The ship is huge so it involved lots of walking. The public rooms are big and spacious. The Queens Grill is lovely, albeit quiet. Great menu for breakfast, lunch and dinner. (Although private parties in the adjoining restaurant meant we had to walk up and down and around to get to the Grill, rather than take normal route).The Kings Court is very busy and noisy and it is not easy to grab a table at lunchtime. Lots of choice available. Never ate in the Brittania but looked good with a great atmosphere. Afternoon Tea in Grills Lounge was nice but quite rushed. Waiters seem to give 2 finger sandwiches, to small cakes, one scone and tea and it is over. The Commodore is very relaxing for after dinner drinks. Pianist every evening. Shops cater for the affluent with a box of Cunard biscuits $20. Entertainment was mediocre. Dancers one night seemed to be members of crew, acrobatics another which were quite boring, The Beatles tribute were good and Walk Like A Man (Frankie Valli tribute) excellent. It was a shame that all theatre shows only lastes an hour. Karaoke in the pub was just that. There were talks on the Queen Mary 2, The Titanic and the Malaysian plane that crashed. Latter two subjects bit depressing. Queen Mary talk interesting. Library beautiful. The decor of the ship was amazing with beautiful bronze wall coverings and art. The trip was great fun, although nothing much going on in Hamburg. My only criticism about the trip would be poor communication. There was no clear information prior to boarding the ship about boarding or sale time. There was no full daily itinerary prior to trip (received this information daily on board), there was a black tie Gala nite, yet I was informed prior to trip that dress code for all 4 nights was smart attire. We were not given any clear information on what our upgrade included. Tea and coffee free if self served otherwise charged. I think it would be really helpful if once on board, there could be a talk for first time cruisers with general information about how it all works. Read Less
1 Helpful Vote
Sail Date: October 2018
Great itinerary from Venice to Rome, with two sea days which we also enjoy. First port was Rijeka, Croatia, it was a Sunday and nothing was open. Not an overly interesting place but then we didn't explore very far. Dubrovnik and Kotor were ... Read More
Great itinerary from Venice to Rome, with two sea days which we also enjoy. First port was Rijeka, Croatia, it was a Sunday and nothing was open. Not an overly interesting place but then we didn't explore very far. Dubrovnik and Kotor were both a delight to visit but very busy. Our last stop was Naples and we made our way by taxi to Pompeii, which is the most wonderful, fascinating place but much bigger than we thought, so didn't have time to see everything. Embarkation was not good, as very long queues but I think we arrived at the peak time. The quality of the food in the MDR has dropped unfortunately but the waiters are always happy to bring different dishes for you. The Lido buffet restaurant is still very good. Many reviews mention the extortionate price of the drinks and this is the case. We love having a couple of pre dinner drinks and a bottle of wine with dinner but have had to cut down on this recently due to these costs. We have always been big fans of Cunard and have cruised with them many times but feel there has been a drop in their standards recently. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise