Crystal River Cruise Reviews

I was a reluctant river cruiser, but timing was right so we booked the Christmas cruise to give it a try. I can't say enough good things about the ship or the experience. My first surprise was on boarding - I ...

Sail Date December 2019

corpkid

4 Reviews Written

7 Helpful Votes

Good, but prefer the newer river ships

This was our second river cruise with Crystal. Last year we spent 8 glorious days on the brand new Debussy sailing the Rhine, and it was absolutely great. We decided to try this ship to sail the Danube this year. ...

Sail Date September 2019

tfred

3 Reviews Written

37 Helpful Votes

Fantastic

This cruise was excellent. Food was great. Excursions are top notch. Service was the best We were on Crystal Debussy last summer. This was an identical experience - just colder We had the S1 category room ...

Sail Date November 2019

corpkid

4 Reviews Written

7 Helpful Votes

First River Cruise. First Crystal Cruise. Absolutely loved it!

We are experienced ocean cruisers, and have landed on Oceania as our preferred line. We have been wanting to go on a river cruise, and decided to give Crystal a try as they had beautiful new build river cruises and ...

Sail Date July 2018

USC Adventurer

2 Reviews Written

8 Helpful Votes

The Most Fabulous Cruise Experience

Crystal Bach

I chose this cruise because I've never been on a river cruise and I've never cruised with crystal. The itinerary interested me very much and I was not disappointed. My cabin was wonderful. I was in cabin 215, a ...

Sail Date November 2019

Spysmum

31 Reviews Written

347 Helpful Votes

A delightful Danube cruise

As fans of Crystal ocean ships, we wanted to sail on Mozart, before she became exclusively for oriental guests from January 1st, though of course there will be 4 other Crystal river ships to choose from. We flew ...

Sail Date November 2019

horseman1

6 Reviews Written

3 Helpful Votes

Inconsistent Food and Service. Poor Spa

We looked forward to a relaxing trip with great food and being docked in the center of towns. Unfortunately most of the docking locations required a bus ride or very long walk to town. There was only 1 ...

Sail Date October 2019

caripoo

3 Reviews Written

12 Helpful Votes

Amazing Rhine

We spent 8 days prior to leaving Basel in Switzerland....and spent an extra 3 days in Amsterdam at the end. They check you in while you are sipping on a nice Prosecco....We had EXCELLENT bartenders, shore ...

Sail Date October 2019

EatLobster

9 Reviews Written

43 Helpful Votes

Elegant ship

The ship is new and very elegant. Never feels crowded. Pop up bar on top deck is great when you have nice weather. We were in lowest level room and it was equivalent to higher rooms on other ships. Don’t be ...

Sail Date October 2019

Chickadee88

1 Review Written

13 Helpful Votes

Danube on the Crystal Ravel

Crystal met us at the airport, helped us with luggage to their coach (bus), and had our cabin ready early. The staff (with only a few exceptions) were overwhelmingly helpful and friendly. We had put the provided ...

Sail Date October 2019

drdianemcintosh

1 Review Written

1 Helpful Vote

Disappointing

We cruised with Crystal for the first time in September, along with two other couples, on the Mozart 10-day Dunube river cruise. Our cruise organizer was originally good but she was replaced mid-way and the ...

Sail Date September 2019

Poorcindy

1 Review Written

4 Helpful Votes

River cruise

The Mahler is a beautiful ship. The staff were beyond helpful. The food and drinks were more than you could possibly eat or drink. Unfortunately on the 17 Grand Tour they close the top deck for 8-10 days. We ...

Sail Date September 2019

pickypicky

1 Review Written

5 Helpful Votes

WE WERE NOT "CRYSTALLIZED"

I have hesitated writing this review, but considering the limited number of reviews for Crystal River, I thought it would be helpful. As my title implies, we were neither impressed nor happy. I should probably add ...

Sail Date May 2019

seattleGTfan

6 Reviews Written

21 Helpful Votes

Great river cruise

We thoroughly enjoyed our recent Crystal Ravel cruise, round-trip from Vienna. We found the level of service to be outstanding. The staff were wonderful in all departments. The food was overall delicious, with ...

Sail Date August 2019

PB176

1 Review Written

7 Helpful Votes

Crystal's Negligence Put Us In A Horrific, Dangerous Situation

We are still in disbelief as to what happened to us at the hands of Crystal. More unbelievable is the uncaring, disregard they have exhibited since our return. We were assured this would be handled with the utmost ...

Sail Date April 2019

CruiserFromMaine

16 Reviews Written

84 Helpful Votes

Excellent food and service on the Crystal Mozart

We took a week long river cruise on the Mozart and enjoyed it greatly. The food and service were excellent. The ports and included excursions were also very good, and the scenery along the Danube was spectacular! ...

Sail Date June 2019

DennyPCW

1 Review Written

19 Helpful Votes

Awesome experience for newbie cruisers

For several years now I had wanted to cruise the Danube, maybe from watching all the Viking ads on PBS’ Masterpiece programs. So I began researching river cruises around the time Crystal first entered this market, ...

2 photos

Sail Date June 2019

Travlmom59

2 Reviews Written

15 Helpful Votes

Crystal handles itinerary changes well

My husband and I are currently on a Grand Europe tour on the Crystal Mahler. Service and food have been superb. We are enjoying the daily canapés and appetizers brought to our room by our butler. Entertainment ...

Sail Date June 2019

Keith1010

20 Reviews Written

218 Helpful Votes

Amazing Describes Our Experience

My wife and I recently returned from the May 4, 2019 Sailing of Mozart. It was our first River Cruise. We have sailed with Crystal Cruses on many voyages but those were ocean voyages. We loved the entire ...

Sail Date May 2019

radar65

7 Reviews Written

29 Helpful Votes

Nice ship, Interesting itinerary, Poor dining room service.

Crystal Bach

We have never been on a river cruise and decided after more than 20 ocean cruises we would try one. The Crystal line received excellent reviews and we had previously sailed on the Symphony. We read about the ...

Sail Date April 2019

namlyndah

1 Review Written

6 Helpful Votes

Avoid Crystal Cruise Line

First on Crystal River cruise and will be last. Have had great experiences on their ocean voyages; but the river line is a separate division and vastly inferior in most areas. Company was not forthcoming in ...

Sail Date August 2018

Happy2trvl

1 Review Written

22 Helpful Votes

A M A Z I N G!!!!

Debussy staff and ship were more than expected. We were in the “low water” season and initially were worried about the lack of information shared with us on what changes would be made to the itinerary. As we ...

Sail Date September 2018

2SailingNomads

1 Review Written

11 Helpful Votes

Great service, food, and ship

After 15 cruises and over 300 days on Seabourn we decided to try a river cruise, so to be fair my opinion of this cruise is colored by my Seabourn ocean cruise experiences. A river cruise was something we had ...

Sail Date July 2018

stemad

1 Review Written

30 Helpful Votes

Tried , tasted and thouroughly enjoyed